Total 238 Information Technology job vacancies in Surabaya, East Java

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.

• Provides expertise in area and an advanced level of understanding of the principles of apps support.

• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.

• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.

• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements

• Considers the implications of the application of technology to the current environment.

• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.

• Acts as advisor or coach to new or lower level analysts; allocates work.

• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.

• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

• Persuades and influences others through strong and comprehensive communication and diplomacy skills

• Performs other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience

• Practical problem solving and strategic thinking skills

• Demonstrated leadership, interpersonal skills and relationship building skills

• Service oriented attitude

• Ability to work in a fast-paced environment

• Experience working or leading requirement gathering efforts for multiple large development projects at one-time

• Proficient using basic technical tools and systems

• Good interpersonal and communication skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

The Service Engineer is responsible for the installation, maintenance, troubleshooting, and support of an organization’s IT infrastructure, including hardware, software, and networks. The role involves ensuring smooth and efficient operation of IT systems and providing technical support to employees or clients, resolving any issues or technical challenges that may arise.

KEY RESPONSIBILITIES:

Install, configure, and set up IT equipment, including laptop, mobile devices, printers and software systems.

Provide second-level support to employees or clients for hardware, software, and network-related issues.

Provide technical support to users, addressing inquiries, troubleshooting issues, and providing solutions in a timely manner.

Document all technical issues, solutions, and system configurations for future reference.

Manage and support Windows 11, mobile devices and macOS environments.

Provide regular updates and reports on IT system performance, incidents, and ongoing upgrades to the IT Manager, ensuring timely communication and visibility of key issues and improvements.

Work closely with the IT team to develop solutions and improve overall IT infrastructure.

Utilize ServiceNow ticketing system to manage incident, problem, and change management processes.

Collaborate with cross-functional teams to implement effective IT support processes.

Provide comprehensive user training and support.

Maintain documentation of technical procedures and solutions.

Provide on-site and remote technical support to customers for any service-related inquiries or issues.

Provide training to customers or internal teams as necessary to ensure proper use and maintenance of equipment.

Handle customer complaints and resolve issues promptly to ensure satisfaction.

Stay up to date with product knowledge, new technologies, and industry trends.

Able to support the meeting/event system

SKILLS AND COMPETENCIES:

Strong problem-solving and troubleshooting skills.

Proficiency in using diagnostic tools and equipment.

Excellent communication and interpersonal skills to interact with clients and team members.

Knowledge of safety protocols and regulations in field operations.

Ability to work independently and manage time effectively in dynamic environments.

Work Environment:

On-Site/Standby Support: Provide on-site or standby technical support to troubleshoot and resolve hardware and software issues directly with clients. This includes tasks such as addressing network connectivity problems, printer maintenance and supporting end-user devices (e.g., laptops and desktops). Additionally, assist in the setup and support of meetings and events when required.

Varied Work Hours: Field IT Engineers may be required to work outside standard business hours, especially when setting up systems or performing maintenance at client locations to avoid disrupting business operations. This could mean working evenings or weekends.

May require occasional after-hours support (sometime weekend) and on-call availability.

•10+ years of experience in NICE Actimize SAM Transaction Monitoring – version 9 or 10

•Strong core Actimize development and implementation experience

•Control-M scheduling and batch run management

•Actimize batch framework, job orchestration, and monitoring

•AML / Transaction Monitoring domain knowledge

•SAM architecture understanding

•Unix/Linux, shell scripting

•SQL and database concepts (Oracle / SQL Server)

•Performance tuning and troubleshooting of Actimize systems

•Experience in large-scale enterprise implementations

Roles & Responsibilities:

• Be responsible for designing, developing, deploying, and maintaining scalable, high-performance, and secure web applications. The role requires expertise in frontend and backend development, cloud technologies, DevOps automation, and application security. Engineers must work in an agile, DevOps-driven environment, ensuring high software quality, security, and maintainability.

• Take full ownership of end-to-end application development, integrating frontend, backend, and cloud infrastructure.

• Design, develop, and maintain responsive, accessible, and performant web applications.

• Implement modern frontend architectures, ensuring reusability, scalability, and security.

• Develop high-performance backend services and APIs, ensuring reliability, security, and observability.

• Work with Quality Assurance (QA) engineers to ensure automated test coverage and proactively fix bugs and defects.

• Optimize full-stack CI/CD deployment strategies, ensuring seamless and automated releases.

• Work with DevOps teams to automate infrastructure provisioning, monitoring, and cloud deployments.

• Ensure full-stack security, including authentication, authorization, API security, and frontend security best practices.

• Continuously evaluate and adopt emerging technologies to improve application performance and developer productivity.

Full Stack Development:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines.

• Experience with Git and modern branching workflows (GitFlow, trunk-based development).

• Strong proficiency in both frontend and backend development.

Frontend Technologies:

• JavaScript and TypeScript.

• Frontend frameworks such as React.js, Next.js, Vue.js, Angular, or Svelte.

• Mobile app development using Swift (iOS), Kotlin (Android), or React Native.

• UI component libraries such as Material-UI, Tailwind CSS, or Bootstrap.

• Experience with wireframing and prototyping tools (Figma).

Backend Technologies:

• Node.js, Express.js, NestJS.

• Ruby on Rails (RoR).

• Java/Kotlin (Spring Boot).

• Python (Django, Flask, FastAPI).

• Golang

• RESTful APIs, GraphQL, gRPC, and Websockets for service communication.

Backend Scalability & API Design:

• Strong experience in API design principles, including REST, GraphQL, gRPC, and Websockets.

• Knowledge of API rate limiting, caching strategies (Redis, Varnish), and performance optimizations.

• Familiarity with backend service scalability strategies (horizontal scaling, autoscaling, load balancing).

DevOps, Cloud, and Infrastructure:

• Experience with CI/CD pipelines (GitHub Actions, GitLab CI, ArgoCD, Jenkins).

• Hands-on experience with cloud platforms (AWS, Azure, Google Cloud, Cloudflare Workers).

• Experience with containerization and orchestration (Docker, Kubernetes).

• Familiarity with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, Pulumi).

Security Best Practices:

• Strong knowledge of frontend security (CSP, CORS, XSS prevention).

• Experience with backend security (OAuth, JWT, API rate limiting, encryption).

• Familiarity with cloud security (IAM, Secrets Management, OWASP Top 10).

Software Quality & Testing:

• Experience with unit and integration testing (Jest, Cypress, Playwright, Pact).

• Backend testing using Postman, Supertest, contract testing.

• Bonus Experience (Added Advantage):

• Experience with low-code platforms (OutSystems, Mendix, Appian).

• Familiarity with micro-frontends and modular frontend architectures.

• Experience working with edge computing (Cloudflare Workers, Lambda@Edge).

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Company Overview

Honsen Group is Singapore’s award-winning labelling and converting solutions provider with facilities in Singapore, Malaysia, and China. We deliver labelling, silkscreen printing, die-cutting, and precision punching services across diverse industries.

Job Summary

Maintain and enhance the in-house ERP system to support business operations, perform data warehousing, explore new technologies, and execute assigned ad-hoc duties.

Responsibilities

• Maintain and support the in-house ERP system to ensure continuous system functionality and reliability
• Enhance the ERP system by implementing updates aligned with new business requirements to improve operational efficiency
• Perform data warehousing tasks to organize and manage business data for reporting and analysis purposes
• Explore and implement new technologies to support system improvements and business innovation
• Execute ad-hoc duties assigned by immediate superior to support business needs and operational goals

Job Summary

We are seeking a Technical Trainer with strong CCTV/security professional who excels at delivering engaging training and creating high quality eLearning content using tools like Articulate 360.

Mandatory Skill-set

• Hands-on experience in CCTV, security surveillance systems, or related technologies;
• Proven experience as a Technical Trainer or in a technical education / enablement role;
• Strong eLearning content development experience using Articulate 360 / Storyline;
• Ability to design and deliver engaging training across:- In-person classroom; Virtual instructor led training (VILT); Self paced / on demand learning;
• Solid IT fundamentals, including:- Basic networking concepts; Microsoft Windows environments;
• Excellent communication and presentation skills with confidence in front of technical and nontechnical audiences;
• Experience working with a Learning Management System (LMS) (content upload, tracking, reporting);
• Ability to simplify complex technical concepts using real world examples and hands on demonstrations.

Responsibilities

• Design, develop, and maintain high quality technical training content for internal teams and external customers;
• Create interactive eLearning modules using Articulate 360 / Storyline, aligned with adult learning best practices;
• Develop supporting materials including presentations, facilitator guides, assessments, exercises, and quick reference guides;
• Deliver technical training sessions confidently across multiple formats: In-person classroom; Virtual instructor led training (VILT);Webinars and self paced learning;
• Translate complex CCTV and surveillance concepts into clear, practical, and engaging learning experiences;
• Provide hands on demonstrations, real world scenarios, and guided practice to reinforce learning;
• Collaborate with Product, Engineering, Sales, and Support teams to ensure training accuracy and alignment with product roadmaps;
• Continuously review and update training content based on product updates, customer feedback, and business needs;
• Support LMS administration, including content uploads, user management, completion tracking, and reporting;
• Measure and evaluate training effectiveness using feedback, assessments, and performance data;
• Drive continuous improvement in training quality, engagement, and delivery standards;
• Support regional and global training initiatives, including travel as required.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Technical Support Engineer (BESS / Power Electronics / Renewable Energy)

Job Summary

We are seeking a hands-on, customer-focused Technical Support Engineer to deliver remote and on-site troubleshooting, aftersales service, and technical issue resolution for energy storage and power electronics products. Collaborate with customers and internal teams to enhance product performance and service quality.

Responsibilities

• Provide remote and on-site technical support for product installation, commissioning, and troubleshooting
• Diagnose and resolve customer-reported technical issues promptly and systematically
• Collaborate with Product, R&D, Quality, and Service teams to resolve escalated cases and close issues
• Prepare clear service reports, troubleshooting guides, FAQs, and technical documentation
• Share field feedback and service trends to support product improvement initiatives
• Conduct product and troubleshooting training for internal teams, partners, and customers as needed
• Track, document, and analyze recurring service issues to enhance response efficiency and customer experience
• Support service operations and field activities, including occasional site visits

Required competencies and certifications

• Diploma or Degree in Electrical Engineering, Electronics, Mechatronics, Renewable Energy, Power Engineering, Automation, or related disciplines
• 1 to 5 years of experience in technical support, field service, aftersales, troubleshooting, commissioning, or applications support
• Strong understanding of electrical systems, power electronics, control systems, and troubleshooting methodologies
• Ability to read technical drawings, manuals, and basic electrical documentation
• Proficient communication skills in English, both written and spoken, to effectively liaise with customers and internal teams
• Willingness to travel occasionally for on-site technical support

Preferred competencies and qualifications

• Experience supporting battery energy storage systems (BESS), solar systems, inverters, or related products
• Familiarity with CRM, ticketing, or service management tools
• Experience in technical training, service documentation, or customer support processes
• Mandarin speaking ability to facilitate coordination and support for Mandarin-speaking stakeholders

Why Join Us

· Opportunity to join a fast-growing company in the renewable energy and energy storage sector

· Exposure to regional and international technical support operations

· Opportunity to work on real technical issues and build expertise in BESS and power electronics

· Cross-functional exposure with Product, Service, Quality, and Engineering teams

Job Title

Technology Program Manager- Banking

Years of experience: 15 years

- Immediate joiner

- Transformation, migration, cloud, core banking experience

- Platform migration (Finacle and Finastra)

- Reconciliation project with new projects

- Able to work independently and be able to work with product team

- Must have: Integration and Infra knowledge

- Must have: Core banking (Payments)

- Good to have: Azure cloud certifications

Role description

The Programme Manager role is responsible for overseeing and managing the controlled implementation of a number of connected projects related to Business & Functional Applications. This role provides leadership and guidance to the delivery team to ensure the successful project delivery across the region. The Programme Manager is a champion for the adoption of industry standard procedures, tools and techniques which ensure that the projects within his or her scope are well set up and structured to establish probability of full scope delivery, on time and within the defined cost and quality parameters agreed with project stakeholders.

Key Responsibilities

•       Project Leadership

•       Develop and execute assigned projects with clear purpose and success criteria in alignment with organisation goals and priorities:

•       Identify the project stakeholders and their roles and communication requirements throughout the project lifecycle

•       Lead the delivery team (comprising direct and indirect reports) across the various components of the programme

•       Analyse and define project schedules to understand and explain the critical path, and optimise delivery timeframes;

•       Establish and align project budgets ensuring all dependencies are accounted for and cost categories are correctly assigned;

•       Establish resource plans matching required expertise and capacity to internal and vendor resources;

•       Establish and manage project risk and escalation processes to ensure early detection and mitigation planning for risks relating to schedule, cost and scope;

•       In collaboration with business and technical analysts:

•       Initiate and facilitate requirement gathering, business use cases and project objectives;

•       Lead and facilitate the development of a comprehensive Work Break Down structure outlining project deliverables and work packages;

•       Support the delivery team(s) in the resolution of project constraints, dependencies, issues and blocker(s);

•       Manage the oversight of vendor partners supporting the projects ensuring contract compliance and delivery methods aligned to client practices;

•       Track, and provide timely reports on project expenditure;

•       Monitor project progress and communicate project status, potential constraints and key achievements and challenges to internal and external stakeholders according to client Bank’s project governance procedures.

•       Training and Skill Development

•       Support the overall development and adoption of project management capabilities and practices across the region;

•       Stakeholder Management

•       Collaborate with senior management and key stakeholders, including, but not necessarily limited to regional functional leads, project sponsors and implementation teams in countries to understand business objectives and priorities, and ensure the smooth implementation related projects across the APAC region. 

•       Build and maintain relationship with senior management, key stakeholders, and project sponsors. With a focus on ensuring they are kept fully updated on project progress and challenges 

•       Project Performance Monitoring, and Risk and Issue Management

•       Establish the framework to monitor and measure project performance, including scope, schedule, budget, and quality, and track projects progress and outcomes.

•       Collect and analyse project data, such as key performance indicators and metrics.

•       Identify and assess project issues and risks proactively and provide guidance on risk mitigation strategies and help project sponsors and stakeholders develop contingency plans.

•       Provide project status updates and report to senior management and key stakeholders.

•       Continuous Improvement

•       Identify opportunities for process improvement and efficiencies within the across in scope projects.

•       Conduct lessons learned sessions and incorporate best practices into future project management efforts.

•       Stay updated with domain trends and best practices. 

Experience

•       Proven experience in programme management in a leadership role, preferably in a financial service industry.

•       Strong knowledge of project management methodologies, tools, and techniques. Ideally the candidate will hold a current Project Management Institute certification or equivalent or be in the process of obtaining this certification.

•       Excellent leadership and team management skills, and communication and stakeholder management skills.

•       Ability to drive consensus among stakeholders with competing interests, while balancing budget, timelines and risks.

•       Experience working with geographically distributed team and a complex vendor landscape.

•       Strong analytical and problem-solving abilities.

Qualifications & Certifications

•       Bachelor’s degree in a relevant field, such as business administration, project management, etc.

•       Ideally the candidate will hold a current Project Management Institute certification or equivalent or be in the process of obtaining this certification e.g. PMP, PgMp or equivalent

Job Description

We are currently seeking talented individuals with:

• A candidate with background in quantum information theory or similar (PhD not required)
• Able to do literature review and summarize the main findings from the literature
• Competence in numerical open dynamics and many-body quantum physics
• Competence in disseminating the outcomes of the research including in peer-reviewed academic publications of international standing
• Ability to support the research team  
• Perform other tasks as required by the Principal Investigator

Job Requirements

To apply for this position, applicants should be:

• Understands quantum information theory, open dynamics, many-body physics
• Experienced in simulating open quantum systems
• Proficient communication and writing skills in English
• Possess excellent problem solving abilities as well as strong attention to detail.
• Someone who can work independently while still collaborating effectively within a team environment when needed.

Job Description

We are currently seeking talented individuals with:

• A PhD in many-body quantum physics or similar
• Able to do literature review and summarize the main findings from the literature
• Competence in numerical many-body quantum physics
• Competence in disseminating the outcomes of the research including in peer-reviewed academic publications of international standing
• Ability to support the research team  
• Perform other tasks as required by the Principal Investigator

Job Requirements

To apply for this position, applicants should be:

• Proficiency or understanding many-body quantum systems out of equilibrium
• Expertise in simulating many-body quantum systems
• Proficient communication and writing skills in English
• Possess excellent problem solving abilities as well as strong attention to detail.
• Someone who can work independently while still collaborating effectively within a team environment when needed.

For PeopleSoft related skill, the personnel shall have:

4.2.1       At least 3 years of experience in developing and/or maintaining PeopleSoft system.

4.2.2       Hands-on experience on most of the essential tools such as Structured Query Reporter (SQR), PeopleSoft Query, Peoplecode, SQL, Application Engine, Application Package, BI Publisher, Component interface, Integration Broker, Workflow, Fluid Interface.

4.2.3       Knowledge and experience on PeopleSoft branding customization and landing page design would be an added advantage.

4.2.4       Good functional knowledge in PeopleSoft Campus Solutions would be an added advantage.

4.2.5       Experience with PeopleTools upgrades would be an added advantage.

4.2.6       Knowledge and experience in HTML5, CSS, Javascript, Oracle and Microsoft products such as Excel, etc. would be an added advantage.

The Tenderer’s personnel shall have:

4.1.1       A Degree/Diploma in Computer Science or its equivalent.

4.1.2       Strong technical and analytical skills, meticulous and organized.

4.1.3       Independent, good interpersonal, written and oral communication skills.

4.1.4       Have positive work attitude.

For PeopleSoft related skill, the personnel shall have:

4.2.1       At least 3 years of experience in developing and/or maintaining PeopleSoft system.

4.2.2       Hands-on experience on most of the essential tools such as Structured Query Reporter (SQR), PeopleSoft Query, Peoplecode, SQL, Application Engine, Application Package, BI Publisher, Component interface, Integration Broker, Workflow, Fluid Interface.

4.2.3       Knowledge and experience on PeopleSoft branding customization and landing page design would be an added advantage.

4.2.4       Good functional knowledge in PeopleSoft Campus Solutions would be an added advantage.

4.2.5       Experience with PeopleTools upgrades would be an added advantage.

4.2.6       Knowledge and experience in HTML5, CSS, Javascript, Oracle and Microsoft products such as Excel, etc. would be an added advantage.

The Tenderer’s personnel shall have:

4.1.1       A Degree/Diploma in Computer Science or its equivalent.

4.1.2       Strong technical and analytical skills, meticulous and organized.

4.1.3       Independent, good interpersonal, written and oral communication skills.

4.1.4       Have positive work attitude.

The Job

Clinical Duties:

• Perform venepuncture (blood taking) and administer vaccinations competently
• Conduct patient triage and assist during emergencies
• Deliver high-quality nursing care tailored to patients’ needs
• Assist doctors with clinical and medical procedures
• Adhere strictly to infection control protocols in patient care
• Act as a chaperone and support doctors during clinical procedures

Service Orientation and Teamwork:

• Provide a high standard of professional and patient-centric service
• Proactively identify and respond to patients’ needs, contributing to a culture of service excellence
• Collaborate effectively with team members to support the medical centre’s overall performance

Equipment, Supplies and Maintenance:

• Maintain inventory of medical equipment and ensure proper upkeep
• Report equipment malfunctions or property damage promptly to the Centre / Mobile Medical Services Manager
• Ensure adequate stock of stationery and medical consumables at all times

Administrative Duties:

• Perform basic administrative tasks with good computer proficiency
• Conduct stock tallying and reconciliation of medications and vaccines at the end of each event day

Others:

• Attend training sessions as assigned by Centre/ Mobile Medical Services Manager
• Be flexible to support operations at other medical centres, including Community Health Days and Mobile Medical Services (MMS) events

The Person

• Minimum Diploma in Nursing
• Registered with Singapore Nursing Board
• At least 1 year of relevant experience in a healthcare or hospital setting
• Strong customer service orientation
• Good interpersonal and communication skills
• High level of integrity, with strong attention to detail and adherence to protocols
• Adaptable and comfortable with changing schedules and deployment across different locations

Job Summary

We are seeking a Technical Trainer with strong eLearning expertise and the ability to simplify complex CCTV and security technologies into engaging learning experiences.

Mandatory Skill-set

• Must have 3-5 years of experience in technical training and eLearning, with strong knowledge of CCTV/security technologies;
• Strong command of Microsoft Office tools, especially Word, Excel, PowerPoint and Teams;
• Hands-on experience with Articulate 360 (including Storyline) for eLearning development;
• Working knowledge of Learning Management Systems (LMS) and online training best practices;
• Solid understanding of IT fundamentals, including basic networking and Windows environments;
• Excellent communication, organisation and time management skills;
• Confident and engaging presenter with strong public speaking ability;
• Good understanding of CCTV, surveillance and related security technologies;
• Comfortable working in 24/7 operational environments;
• Willingness to travel domestically and internationally as required.

Desired Skill-set

• Proven experience in technical training or similar educational roles;
• Background in the CCTV, security or surveillance industry;
• Experience working in customer-facing environments with diverse technical skill levels.

Responsibilities

• Create engaging, high-quality training content that simplifies complex technical concepts, product features and business processes;
• Design interactive eLearning modules using tools like Articulate 360 and Storyline, following adult learning best practices;
• Develop a range of training materials including presentations, guides, exercises, assessments and quick reference resources;
• Keep all training content fresh and relevant by updating it based on product changes, feedback and evolving business needs;
• Deliver impactful training sessions across formats — in-person, virtual (VILT), webinars and self-paced learning;
• Break down technical topics in a clear, confident and engaging way for different audiences and skill levels;
• Use real-world scenarios, demos and hands-on practice to improve understanding and retention;
• Adapt your delivery style to suit diverse learners across cultures and technical backgrounds;
• Collaborate closely with product, engineering and support teams to ensure content stays accurate and aligned with updates;
• Manage and maintain training content on the LMS, including tracking participation and generating reports;
• Evaluate training effectiveness through feedback, assessments and performance data, and continuously improve learning experiences;
• Contribute to building consistent training standards, templates and best practices across programs.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639