Total 627 technology development job vacancies in Information Technology category in Singapore

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Integrated Information Technology Services (IITS).
• Assist the Head of Technology Help Centre in overseeing daily operations of the Help Centre. Ensure cases reported are followed-up and resolved within the service level agreement.
• Manage the execution of the university-wide Device-as-a-Service (DaaS) leasing scheme, focusing on optimizing vendor performance and ensuring the timely delivery of all project-related tasks.
• Key responsibilities include:
• Proactively managing the vendor to identify assets due for technical refresh, monitor service delivery, and ensure full compliance with contractual requirements.
• Engaging with schools and departments to inventory existing devices and handling first-level inquiries from stakeholders, providing clear and practical guidance.
• Maintaining accurate records and documentation of equipment distribution.
• Coordinating with the vendor to ensure timely device replacements, maintain adequate inventory levels, and support smooth transitions with minimal disruption to user operations.
• Assist in formulating, implementing and enforcing service standards and new support plans to ensure operational efficiency and effectiveness of the Technology Help Centre Service Desk in accordance ISO20000-1:2018 framework.
• Conduct quality assurance analyses on IT Help Centre to ensure the consistent delivery of excellent service to users. Establish and maintain strong engagement with user community.
• Coordinate with IITS division representative to ensure IT Services information are up to date on IITS website and IITS chatbot management.
• Assist in evaluating, selecting and recommending new customer service-related emerging technologies for improving Help Centre service to users.
• Assist in digital transformation of Help Centre services by streamlining and automating existing Help Centre services.
• Provide technical support and training for Microsoft 365 suite of applications (eg. Power Automates, Power Apps, Forms, Teams, etc.).
• Provide technical support to the IT Help Centre front line support staff.
• Assist in development and preparation of user documentation, client support procedure and workflow, and service level agreement.
• Assist in management of campus wide IT equipment procurement. Ensure efficient execution of procurement activities from supplier sourcing, request for quotation, selection and purchase to payment.
• Provide technical support to maintain and support IT/ AV equipment in classroom, schools and offices.
• Provide extended hour support (after office hours) for night classes, post graduate and executive education program in aligning with the University's strategy.
• Other duties as assigned.

• Degree or Diploma holder with at least 7 years of relevant IT experience, including end-user computing support and endpoint device provisioning and lifecycle management.
• Possess current knowledge of information technology concepts including hardware platforms, operating systems, technical services, security, etc.
• Experience managing IT leasing projects, with strong vendor management skills.
• Strong organizational skill, ability to prioritize and multi-task in a fast-paced environment.
• Strong problem solving and analytical skill.
• Experience in supporting of computers running Microsoft Windows, Apple MacOS, Unix/ Linux as well as mobiles devices (iOS and Android).
• Good technical knowledge of desktop software (Microsoft Office 365 suite, Email, Anti-virus, Adobe suite, web browser) and other IT infrastructure related area (TCP/IP, LAN, Active Directory, Domain).
• Good technical knowledge in ensuring end user computing environment is kept up to date with security policies, patches and configuration.
• Experience in buying goods and services for business operations, evaluate suppliers and ensure contract compliance.
• Experience in writing utility script such as batch/shell scripting or interpreted high level language scripting (e.g. Powershell) an added advantage.
• Good project and vendor management skill.
• Excellent interpersonal and communication skills (written and oral).
• Warm and cheerful personality with demonstrated excellence in customer service.
• Team player, result oriented and highly independent.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Design and implement end-to-end architecture for secure mobile and web payment platforms.
• Lead development teams, ensuring code quality, integration, and adherence to best practices.
• Collaborate with product, UX, and operations teams to deliver scalable, user-focused solutions.
• Oversee CI/CD, cloud infrastructure, and system optimization to ensure performance and reliability.

Requirements:

• At least a degree in Computer Science or related field with 8+ years in software development, including 3+ in architecture or leadership.
• Proficient in backend (Java, Spring Boot, Node.js) and frontend/mobile technologies (React, Angular, iOS/Android).
• Skilled in applying UX and wireframing principles to guide architectural decisions.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

The client is a leading global semiconductor foundry providing advanced IC manufacturing services, specializing in logic and specialty technologies for consumer, automotive, and industrial applications.

Location: East Singapore (300mm Fab)

Key Responsibilities:

• Collaborate with internal R&D and module teams to develop and optimize eFlash processes.
• Work closely with customers to align on device and process requirements, specifications, and expectations.
• Partner with R&D testing teams to develop CP test programs and define qualification criteria for eFlash technologies.
• Collaborate with device engineering teams on new device development, including electrical parameter tuning, layout optimization, and device qualification.
• Support the development of PDK documentation, including layout design rules, electrical specifications, and Boolean rule definitions for new devices.

Requirements:

• Minimum 2 years of experience in semiconductor foundry R&D, process integration, device development, or process modules.
• Bachelor’s degree or above in Electronics, Electrical Engineering, Physics, Materials Science, or related fields.
• Strong communication skills with a proactive, self-driven, and fast-learning mindset.

**Interested candidates, kindly email updated resume to xiaoyee@wanco-manpower.com with Subject of "TD Engineer", thank you.

Job Description:

• Develops and optimizes BCD process technology and devices for power applications, involving TCAD simulations, device layout, characterization, and bench testing
• Develop and integrate new BCD device architectures and process modules for company BCD platforms.
• Conduct TCAD simulations to understand device behavior and calibrate simulation models to match experimental results.
• Design and lay out device test structures and new BCD device platforms.
• Analyze device performance and reliability through bench testing and data collection.
• Work with cross-functional teams, including the modeling team, to satisfy customer needs and develop advanced device models.

Job Requirement:

• Min Degree in Physics or Electrical Engineering.
• Min 3 year of expereince in TCAD (Technology Computer-Aided Design) tools for simulation and calibration.
• Experience with device layout, design rule checks, and test structure generation.
• Knowledge of BCD process development and device characterization techniques.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Technology | Regional Legal Counsel (Commercial Contracts) | 7–12 PQE (Pls quote: CL-OC-9)

Interested applicants do reach out via email to claire@2nats.com and please quote CL-OC-9 (do not only apply through this job portal, TQ!)

A regional business is hiring an in-house Legal Counsel to support cross-border operations across Southeast Asia. This is a hands-on role for someone who enjoys being close to commercial stakeholders and shaping outcomes, not just reviewing documents.

Scope
You will advise on legal and commercial risk across a broad portfolio of work, with a strong focus on drafting and negotiating complex commercial agreements (customer, partner and vendor). You will support matters end to end, from early-stage deal structuring through to post-signing contract governance, variations, and issue management. You will also work with internal stakeholders on core compliance requirements, including third-party risk processes where relevant, and coordinate external counsel on specialist issues when needed.

Requirements
We are looking for 7–12 PQE with solid in-house and/or private practice experience in an international environment. Strong commercial contracting and negotiation skills are essential, along with a pragmatic, solutions-led approach and the ability to manage priorities across multiple stakeholders. Excellent English is required due to regional coordination. Some travel within the region may be expected.

Apply

How to Apply

Please share your CV and a short note outlining your relevant experience (or a short summary) for a confidential discussion, and please quote CL-OC-9.

Interested applicants do reach out via email to claire@2nats.com (do not only apply through this job portal, TQ!)

Warm regards,

Claire Lin Xiuxin EA Licence No.: R1103711

2Nats (Nat & Nat Search Pte Ltd EA: 26C3281)

Email: claire@2nats.com  Website: https://2nats.com/ 

Linkedin: linkedin.com/in/clairelinxx/

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

• Listed Company
• Basic $ 3500 to $4500 + Variable Bonuses
• Working Location : West (Company Transport Provided)
• 5 days’ work week (Normal Working Hours)
• IT Infrastructure | MSSQL | Network Routing Configuration

Job Scope:

• To support deployment, troubleshooting and maintenance of hardware and software application such as Microsoft, server, workstations, firewall, emails, internet security, VPN, VOIP and Data Backups
• To support and maintain the activities of IT operation of the group including daily helpdesk and technical support to the end-users
• To plan, coordinate and manage installation and maintenance activities as and when required
• To handle the support and management of IT infrastructure locally and oversea
• To collaborate and coordinate with vendor for maintenance services, hardware procurement and project implementation
• To maintain the Active Directory and Group policy management, window operating system, disaster recovery plan
• To prepare an IT SOP (Standard Operating Procedures)
• To ensure IT system compliances such as software licenses, server licenses
• Other ad-hoc duties as assigned

Requirement:

• Diploma / Degree in Information Technology or equivalent
• Experienced in Manage Network Routing Configuration
• Hands-on experience in IT infrastructure. Troubleshooting enterprise hardware and servers or Windows based server

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

• Develops and optimizes BCD process technology and devices for power applications, involving TCAD simulations, device layout, characterization, and bench testing
• Develop and integrate new BCD device architectures and process modules for company BCD platforms.
• Conduct TCAD simulations to understand device behavior and calibrate simulation models to match experimental results.
• Design and lay out device test structures and new BCD device platforms.
• Analyze device performance and reliability through bench testing and data collection.
• Work with cross-functional teams, including the modeling team, to satisfy customer needs and develop advanced device models.

Job Requirement:

• Min Degree in Physics or Electrical Engineering.
• Min 3 year of expereince in TCAD (Technology Computer-Aided Design) tools for simulation and calibration.
• Experience with device layout, design rule checks, and test structure generation.
• Knowledge of BCD process development and device characterization techniques.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

1. Responsible for defining data tracking solutions for the company's various business products and organizing relevant data tracking documentation.

2. Liaise with business departments to gain an in-depth understanding of reporting and data analysis requirements; independently conduct data requirement analysis, logic sorting, task breakdown and data development implementation. Oversee the development, maintenance and optimization of business report data to provide fast and accurate data support for BI.

3. Implement data warehouse optimization and data governance initiatives based on the current status of the data warehouse.

4. Undertake data development for the user profile platform, supporting the development of platform data service requirements, user segment performance measurement, and the improvement of tag timeliness and accuracy.

Qualifications:

1. At least 0-3 years of experience in big data development; bachelor’s degree or above, with a major in Computer Science, Software Engineering, Data Science or related fields preferred.

2. Fluent communication skills in both Chinese and English.

3. Proficient in Spark, Spark SQL and Hive SQL, with the ability to perform performance tuning.

4. Solid experience in data warehouse modeling and data governance; able to independently design data warehouses and evaluate data warehouse health.

Proficient in at least one commonly used programming language in the big data ecosystem (Python, Scala, Java).

5. Experience with large cloud platforms in the Internet industry (AWS, Azure) and familiarity with their big data-related services is preferred.

Responsibilities:

1. Responsible for defining data tracking solutions for the company's various business products and organizing relevant data tracking documentation.

2. Liaise with business departments to gain an in-depth understanding of reporting and data analysis requirements; independently conduct data requirement analysis, logic sorting, task breakdown and data development implementation. Oversee the development, maintenance and optimization of business report data to provide fast and accurate data support for BI.

3. Implement data warehouse optimization and data governance initiatives based on the current status of the data warehouse.

4. Undertake data development for the user profile platform, supporting the development of platform data service requirements, user segment performance measurement, and the improvement of tag timeliness and accuracy.

Qualifications:

1. At least 5 years of experience in big data development; bachelor’s degree or above, with a major in Computer Science, Software Engineering, Data Science or related fields preferred.

2. Fluent communication skills in Chinese .

3. Proficient in Spark, Spark SQL and Hive SQL, with the ability to perform performance tuning.

4. Solid experience in data warehouse modeling and data governance; able to independently design data warehouses and evaluate data warehouse health.

Proficient in at least one commonly used programming language in the big data ecosystem (Python, Scala, Java).

5. Experience with large cloud platforms in the Internet industry (AWS, Azure) and familiarity with their big data-related services is preferred.

• Min 4-6 years in related field.
• Experience in managing data reconciliation/quality checks by SLA (implementation, monitoring and troubleshooting).
• Able to handle data issue management.
• Good in handling dynamic project tasks in an data warehouse transformation project.
• Proficient in SQL.
• Experience in designing and executing UAT.
• Able to manage user requests and queries.
• Provide documentation support in technical/functional specifications.
• Possess investment data domain knowledge.
• Good problemsolving and logical thinking.

Data and Ops Technology Executive (Executive / Senior Executive)

Job Purpose

Care Corner is one of the largest non-profit organisations in Singapore, offering a wide spectrum of social and healthcare services to improve the lives of children, youths, families, and seniors in vulnerable situations and from disadvantaged backgrounds. As we undergo digital transformation and build data capabilities, we are establishing a Data and Operations Technology function to drive efficiency, enhance decision-making, and enable staff to focus on high-value service delivery work.

The Data and Ops Tech Executive will play a dual role in building Care Corner's data infrastructure and operational technology capabilities. On the data side, you will support data collection, quality assurance, reporting, and analytics initiatives that enable evidence-based decision-making. On the operational technology side, you will design and implement process automation solutions, digital tools, and workflow optimisations that reduce administrative burden across service operations.

This role requires someone who can bridge technical and operational domains, work effectively with non-technical staff, and balance strategic data projects with hands-on automation work. You will collaborate closely with service leaders, the innovation team, data strategy consultants, and senior management to deliver practical solutions that create measurable impact on both staff experience and service quality.

Roles & Responsibilities

Data Management & Analytics

• Support the implementation of data governance frameworks, including data quality standards, validation processes, and documentation protocols across service operations.
• Coordinate data collection initiatives, ensuring consistent capture of operational and service delivery metrics across programmes.
• Clean, organise, and prepare datasets for analysis, working with Excel, Google Sheets, and basic SQL queries to transform raw data into usable formats.
• Develop and maintain dashboards and reports that track key performance indicators, service outcomes, and operational metrics using tools like Power BI, Looker Studio, or similar platforms.
• Support data analysis projects by conducting exploratory data analysis, identifying trends, and preparing visualisations that inform programme decisions.
• Collaborate with external data strategy consultants on capacity-building initiatives, including data culture assessments and staff capability development.
• Document data processes, maintain data dictionaries, and create user guides that enable service teams to work effectively with data.

Operational Technology & Digital Tools

• Identify, assess, and prioritise automation opportunities across service operations through systematic engagement with frontline staff and programme managers.
• Evaluate and recommend operational technology solutions (software, platforms, digital tools) that address specific workflow challenges or service delivery needs.
• Support the configuration, setup, and deployment of operational technology tools, coordinating with IT where infrastructure or security requirements are involved.
• Create digital forms, templates, and tools that simplify common workflows and reduce manual effort for service delivery staff.
• Conduct testing, troubleshooting, and iterative refinement of automation solutions based on user feedback and performance monitoring.
• Document automation processes and maintain a repository of solutions that can be adapted for use across different service units.
• Monitor the performance and adoption of operational technology solutions, gathering usage data and user feedback to guide improvements.
• Maintain awareness of emerging operational technology trends (AI tools, collaboration platforms, workflow software) and assess their potential applicability to Care Corner's context.

Project Management, Stakeholder Engagement & Change Management

• Develop project plans with clear timelines, deliverables, and resource requirements, ensuring alignment with organisational priorities.
• Coordinate across functions (service teams, IT, innovation squad, external consultants) to ensure smooth project execution and stakeholder alignment.
• Track project progress, identify blockers, and escalate issues appropriately while maintaining clear communication with stakeholders.
• Support in planning and facilitate engagement sessions with administrative staff and service teams to surface data and automation needs, similar to Service Design Intervention formats.
• Support in presenting data insights, automation proposals, and technology recommendations to stakeholders including SMT/PMT for alignment and decision-making.
• Prepare progress reports, impact assessments, and updates for leadership on data and operational technology initiatives.
• Manage multiple concurrent projects across different service units while maintaining quality standards and meeting delivery commitments.

Requirements

Educational Qualifications

• Degree in Information Systems, Data Analytics, Business Analytics, Computer Science, Industrial Engineering, or related field.
• Post-graduate qualifications are not required but may be considered favourably.

Technical Skills

You should have strong hands-on skills in either data analytics or operational technology, with basic familiarity and willingness to build competency in the other domain.

If your strength is data:

• Proficient in Excel for data manipulation and analysis.
• Experience with SQL for querying and preparing datasets.
• Hands-on experience building dashboards and reports using Power BI, Looker Studio, Tableau, or similar tools.
• Familiarity with data cleaning, validation, and quality assurance practices.
• Basic understanding of Power Automate (or willingness to learn).

If your strength is operational technology/automation:

• Proficient in Power Automate for designing and implementing workflow automations.
• Experience building automated workflows and digital forms.
• Understanding of process mapping and identifying automation opportunities.
• Basic data skills in Excel (or willingness to learn SQL and visualisation tools).

Beneficial but not required:

• Python or scripting languages for data/automation work.
• API integration experience.
• Exposure to Agile/Lean methodologies.

Professional Experience

• Minimum 2-3 years of relevant hands-on experience in data analytics, business intelligence, process automation, or operational technology implementation.
• Demonstrated ability to build and deliver technical solutions (dashboards, automations, digital tools) that were actually used by end-users.
• Experience working in environments where you needed to translate requirements from non-technical stakeholders into working solutions as a Technical/Functional Analyst, Project/Program manager.
• Experience in non-profit or social services sector is advantageous but not required.

Core Competencies

• Execution-focused: Comfortable being hands-on and building solutions rather than only planning or strategising. You get satisfaction from making things work.
• Self-directed learner: Able to learn new tools and technologies independently through documentation, tutorials, and experimentation. You don't need formal training for every new platform.
• Clear communicator: Can explain technical work in simple terms, ask clarifying questions when requirements are unclear, and flag issues early rather than struggling silently.
• User-centred builder: Design solutions that work for non-technical staff, prioritising usability and adoption over technical elegance.
• Collaborative: Work effectively with colleagues who have complementary skills, contribute to team problem-solving, and support others' projects when needed.
• Organized: Manage your own task list, meet deadlines, document your work, and keep stakeholders informed of progress without constant oversight.

Personal Attributes

• Patient and empathetic when working with staff who have varying levels of technical comfort.
• Pragmatic problem-solver who delivers working solutions within real-world constraints rather than pursuing perfect solutions indefinitely.
• Comfortable working in a dynamic environment where priorities shift and requirements evolve.
• Genuine interest in using technology and data to improve services for vulnerable populations.

Thank you for your interest and application. We regret that only shortlisted applicants will be notified for interview. If you need assistance, contact our talent acquisition team at joinus@carecorner.org.sg.

Responsibilities:
We are looking for a Senior eveloper with strong experience inbuilding scalable, high-performance applications in a microservices-driven environment.

The ideal candidate should not only be technically strong in Java backend development but also have exposure to frontend integration, system design, and performance optimization, with the ability to own features end-to-end.

• Design, develop, and maintain robust, scalable Java-based applications using modern frameworks
• Build and manage microservices architecture, ensuring high availability and performance
• Collaborate with frontend teams to integrate APIs and ensure seamless end-to-end user experience
• Optimize applications for performance, scalability, and low latency
• Participate in architecture discussions, design reviews, and technical decision-making
• Develop and maintain RESTful APIs and ensure proper documentation
• Implement CI/CD pipelines and ensure high-quality code using testing frameworks
• Conduct code reviews, mentor junior developers, and enforce engineering best practices
• Work closely with cross-functional stakeholders to deliver features on time

Skills/Requirement:

• ·        Minimum 8 years of strong hands-on experience in Java (Java 8/11/17+)
• ·        Experience with Spring Boot / Spring Cloud
• ·        Solid understanding of microservices architecture
• ·        Minimum 5 years of experience in performance tuning at application andAPI level (e.g., reducing latency, optimizing response time under load)
• ·        Strong experience in building and consuming REST APIs
• ·        Understanding of API gateway, service discovery, and load balancing
• ·        Experience with relational (MySQL/PostgreSQL) and/or NoSQL (MongoDB)databases
• ·        Experience with CI/CD tools (Jenkins / GitLab CI)
• ·        Familiarity with Docker / containerization.
• ·        Exposure to micro-frontend or frontend-backend integration patterns

Interested candidates, who wish to apply for the above position, please send in your resume ajay.sharma@persolapac.com 

We regret to inform that only shortlisted candidates will be contacted

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R24123179 (Ajay Sharma)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes setout in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description Summary

The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients including managing effective communication between multiple teams including engineering, product development, account and client team, managing, mitigating and reporting the project risks and assuring client satisfaction with the delivery.

The Director, Technology Customer Success is responsible for providing technical project planning, management and execution for clients to ensure alignment with overall business strategy. Managing all phases of service delivery for project including analysis and design, configuration and build, testing and training, and deployment.

Job Description

The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients including managing effective communication between multiple teams including engineering, product development, account and client team, managing, mitigating and reporting the project risks and assuring client satisfaction with the delivery.

The Director, Technology Customer Success is responsible for providing technical project planning, management and execution for clients to ensure alignment with overall business strategy. Managing all phases of service delivery for project including analysis and design, configuration and build, testing and training, and deployment.

What this job involves

As a Director, Technology Customer Success, you will be directly responsible for

• Managing the deployment of a solution cooperating with analysts, implementation specialists, engineers, and testers

• Managing and reporting delivery risks and issues

• Managing user acceptance testing and release plans

• Managing communications with stakeholders, business transition team, and business and IT management

• Maintaining thorough understanding of product features and functionality

• Overseeing application configuration and support while liaising with architecture, infrastructure, and engineering

• Ensuring positive account and client sentiment

• Supporting BAU processes with accounts and clients to build long term relationships for continuous improvements in analytics space

Knowledge, Skills and Abilities

• IT Project management w/concentration on software delivery management

• Demonstrated expertise in CRE applications

• Business analysis and requirements gathering

• Cross functional team coordination

• Relationship management and communications

• Proven ability to navigate in a large matrix organization

• Excellent attention to detail

• Self-motivated, able to set priorities and work autonomously

• Customer service focus

• Knowledge of real estate industry preferred