Total 796 system analyst job vacancies in Information Technology category in Singapore

Responsibilities

• Perform a techno-functional role with hands-on experience in SAP IS-H and IS-H med.

• Develop and support SAP ABAP applications across IS-H, IS-H med, FI, MM, and system interfaces.

• Lead and support on-site activities including support, enhancements, deployments, and project implementations.

• Evaluate and translate business requirements into system and technical specifications.

• Analyse SAP business processes and recommend appropriate application and system solutions.

• Provide end-to-end user support, including handling user queries and supporting SIT and UAT activities.

• Troubleshoot and resolve application and configuration issues.

• Deliver end-to-end project activities from requirement gathering, analysis, development, testing, to deployment.

• Proactively propose system and process improvements to enhance operational efficiency.

• Exposure to SAP FICO and MM modules is an added advantage.

Requirements

• Minimum 6 years of experience as a SAP ABAP Developer with hands-on exposure to SAP IS-H and IS-H med.

• Strong experience in developing SAP Reports, Dialog Programs, Smart Forms, SAP Scripts, Adobe Forms, Web Services (SOAP and REST), Badi enhancements, user exits, screen enhancements, and system interfaces.

• Proven experience in SAP IS-H and IS-H med operations and healthcare business processes. Knowledge of FICO and MM is an advantage.

• Ability to provide timely and effective solutions through in-depth technical and functional analysis of IS-H, MM, and FICO issues.

• Strong team player who is proactive, resourceful, and self-motivated.

• Good time management and organizational skills.

• Excellent interpersonal and communication skills.

We’re hiring a Data Analyst to establish a dedicated analytics owner for dashboards, definitions, deep-dive analysis and instrumentation quality. This role exists because analytics and reporting are currently spread across product leaders as part of the job, creating bottlenecks, manual reporting, inconsistent answers and limited capacity to move beyond baseline reporting into deeper insight.

What you’ll do

You’ll work closely with senior stakeholders across Engineering, Product, Sales, and Content Engineering, Content and Subscriptions. Your responsibilities will include:

• Company dashboards and reporting - Design, build and maintain dashboards used by teams across the business whilst establishing single-source-of-truth reporting where possible.
• Provide bespoke reporting and analysis, delivering fast, accurate ad hoc insights and clear recommendations that explain performance, identify issues and quantify opportunities.
• Act as the go-to analytics partner for the Partnerships team, delivering partner-ready reporting and audience insights across web, email and campaigns to support renewals, upsells and stronger commercial conversations. Also support Product, Content and Subscriptions with clear, scalable reporting that improves decision-making and enables more effective self-serve access to data.
• Contribute to our analytics strategy by improving how we measure performance as our tools and practices evolve. Partner with Product and Engineering to strengthen tracking, instrumentation and data quality, and support experiment design, measurement plans and post-test analysis so teams can make better decisions with confidence.

What success looks like

• Foster and enable more of an experimentation approach and improved use of data within our product and engineering team.
• Partner reporting becomes a commercial advantage - improving reporting quality, reducing manual effort and supporting renewal and expansion conversations
• Richer audience and channel insights that help Product and Content improve traffic, repeat habits, recirculation and overall engagement
• Stronger email and lifecycle analytics across the network, especially as Braze comes online.
• A stronger measurement foundation for subscriptions, promotions and funnel experiments, with clear baselines and readouts

What we’re looking for:

Must-haves

• Experience with BI tools such as Looker, Tableau or similar platforms
• Proven experience building, maintaining and improving dashboards and reports that non-technical stakeholders actively use
• Deep digital analytics knowledge, with expert-level GA4 experience and a strong understanding of event-based measurement, attribution limitations and best-practice reporting
• Experience working with data warehouses and large datasets, such as BigQuery, Snowflake, Databricks or similar environments, and strong SQL. 
• Strong email analytics capability, including lifecycle performance, cohort behaviour, engagement and downstream impact
• Experience partnering with product managers on experimentation, including test design, measurement plans and post-test analysis
• Strong communication skills - you can explain complex analysis simply and turn insight into action
• Comfort using AI tools and emerging technology to improve efficiency, analysis quality and insight accessibility

Nice-to-have

• Braze experience, particularly reporting concepts and data exports
• Experience in media, content, subscriptions or audience-led digital businesses
• Exposure to data modelling and structured dataset design
• Experience with analytics implementation, including tracking plans, tag management and data layer design

Why us?

• Be part of a high-growth scale-up as we change the way people invest
• Work with an awesome team with experience from some of the fastest-growing and most successful start-ups in Australia
• Work in a flexible environment that understands that people have busy lives outside of work
• The opportunity to interview some of Australia's best investors and learn more in 6 months than you would in 5 years elsewhere.

There are perks too:

• Flexibility first - we all have rich and full lives outside of work that matters too
• Learning and training budget - keep learning and growing
• Team events - from trivia to escape rooms to runs - there's something for everyone
• Snacks, drinks (because that matters... right?!)

If you are interested in this role, please send a resume. To make your application stand out, feel free to include a cover letter.

JD for System Administrator

The main purpose of the role is to support the system administration part to carry out day to day task of troubleshooting and deployments as scheduled. This role reports into the Local SHE IT manager and Global ITS workplace team and works closely with different stakeholders to ensure smooth running IT/IS operation.

Core Mission:

• Support L1/L2 incidents or request raised end user.

• Deploy new computer images as companies’ standard using SCCM

• Co-Ordination with suppliers on parts replacement or repair activity

• Update all computer asset in CMDB or keep tracking asset in excel as per companies’ guidelines

• Support network related incident raised

• Support all L1/L2 ticket raised

• Support and troubleshoot printer and label printers

• Installation and deployment of Windows-10 and Windows-11 Operating System

• Installation of PC based software like – Office, Bartender, CodeSoft,etc

• Manage and keep track of all software and hardware assets.

• Keep track of asset allocation to users and shared resource

• Support Conference room and Barco Devices

Requirements:

• Good knowledge on Windows environment/Operating system Installations

• L1/L2 support for handling all service request and Incidents raised in helpdesk Tool

• Good Knowledge on SCCM Software deployment, Application installations

• Good knowledge on applications installations Like – Catia tools , inhouse tools or engineering apps installations etc.

• Coordination with Vendor for defective part replacement of workstation, Laptop

• Basic understanding of networking concepts(TCP, UDP, Routing)

• Good Command on troubleshooting of Windows OS related issues.

• Good knowledge on Scripting shell –Like – power shell or any other tool added advantage

• If any certification of MCP or MCITP-(Microsoft Certified IT Professional) added advantage

• The minimum experience will be 1 to 2 Years.

Job Summary:

The role involves providing comprehensive technical support and maintenance for operating systems, middleware, databases, LDAP, and container orchestration platforms. The candidate will be responsible for deploying, configuring, and managing these systems to ensure smooth operations in development and testing environments. In addition to hands-on technical tasks, the role requires supporting bid activities by producing infrastructure sizing and deployment topology, coordinating with cross-functional teams, and leading infrastructure-related discussions to enable effective planning and deployment at the customer site.

Key Roles and Responsibilities:

⦁ Provide support and maintenance for operating systems, including Windows, Linux, and IBM AIX, Solaris.

⦁ Deploy, configure and maintain middleware infrastructure, including IBM WebSphere, IBM MQ, Red Hat JBoss Enterprise Application Platform, and Red Hat JBoss AMQ.

⦁ Install, configure, and manage database servers, including IBM DB2, PostgreSQL, MySQL.

⦁ Install, configure, and maintain LDAP servers, including IBM Security Directory Server and Apache LDAP.

⦁ Install, configure, and maintain container orchestration platforms, including Kubernetes and Red Hat OpenShift Container Platform (OCP) clusters.

⦁ Handle technical matters such as troubleshooting, patching, and upgrading systems, both operating systems and middleware.

⦁ In addition to hands-on technical responsibilities, support bid activities by providing infrastructure sizing, coordinating with cross-functional stakeholders, and leading end-to-end technical discussions related to infrastructure planning and deployment.

Job Requirements and Qualifications:

⦁ Minimum 5-8 years of IT experience.

⦁ Ideally, exposure to both operating system and middleware administration.

⦁ Solid understanding of application architecture, covering authentication, web server, database servers, application servers, and messaging servers.

⦁ Proficient in Unix Shell scripting.

⦁ Hands-on experience with containerization technologies like Docker, Kubernetes, and OpenShift.

⦁ Eagerness to explore legacy systems and embrace new cloud platform services, along with a positive attitude to join the team on this journey.

⦁ Possession of any cloud certifications (e.g., AWS, Azure, GCP, or Red Hat) will be advantageous.

⦁ Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.

As a consultant Systems Support Engineer you will play a vital role in supporting the day-to-day operations of application systems. This role involves actively contributing to incident management and gaining exposure to DevOps practices. Your efforts will contribute to the smooth functioning of systems and you'll have the opportunity to learn and grow while assisting in the delivery of solutions to our clients.

Job responsibilities

• You will work with incident management process and tools.
• You will use complex application systems and find your way through them to debug a business impacting issue.
• You will follow standards and best practices to bring operational efficiencies, stability and availability of the system.
• You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in collaborative, value-driven teams to build innovative customer experiences for our clients.
• You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents.
• You will derive meaningful reports/key performance indicators and set up alerting and monitoring mechanisms for quicker identification of incidents and response.
• You will apply the latest technology thinking from our Technology Radar to solve client problems.

Job qualifications

Technical skills

• You have experience working programming languages such as Java and .Net, an understanding of cloud platforms such as AWS, Azure or GCP and scripting languages such as Python and Powershell.
• You understand how to use debugging tools and how to troubleshoot issues with the code.
• You have experience working with relational or non-relational databases.
• You have experience working with CI/CD tools such as Jenkins or Azure pipelines.
• You have an exposure to application monitoring tools such as DataDog, Prometheus or Grafana.
• You are comfortable with Agile methods such Scrum and/or Kanban.
• You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are of high quality and well-tested.

Professional skills

• You have strong communication and articulation skills, are proficient in English and able to confidently hold a Q&A discussion with senior stakeholders.
• You have good communication and articulation skills.
• You have a presence in the external tech community and willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more.
• You are resilient in ambiguous situations and can approach challenges from multiple perspectives.
• You are willing to be part of a rotation- and need-based 24x7 team and are able to handle multiple engagements.

Other things to know

Learning and development

There is no one-size-fits-all career path at Thoughtworks: However you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

The Managed Services Cross Technology Engineer (L3/4) –System advanced engineering role, architecting level, responsible for ensuringa managed service is provided to all clients, to ensure that their ITinfrastructure and systems remain operational. This is done through proactivelymanaging, overseeing, monitoring, investigating, and resolving escalated technicalincidents and problems to ensure the restoration of these services to theclients.

The primary objective of this role is to understand, defineand implement the technical architecture and strategy for the organization'score platforms and or cloud infrastructure. They act as the deepest technicalexpert, building complex, highly resilient systems while leading the resolutionof systemic failures and setting the standard for IaC and automation bestpractices. Serves as the highest escalation point for all complex incidents orsituations. Also proactively review all client requests or tickets and applytechnical process knowledge to provide the clients with almost immediateresolution without breaching service level agreement (SLA).

The Managed Services Cross Technology Engineer (L3/4) –System focuses on forth line support for escalated incidents and requests witha high level of complexity. Ensures contracted Managed Services outcomes aredelivered to the client.

This is a strategic role focusing across various technologydomains such as (but not limited to) Cloud, Security, Networking, Applicationsand / or Collaboration.

This role may also contribute to / support on project workas and when required.

Key Responsibilities:

·        SystemStrategy and Architecture Ownership: Understand and define the technicalvision, standards, and multi-year roadmap for the organization's cloud andplatform infrastructure, ensuring highly scalable and cost-efficient designs.

·        L3/4Technical Authority: Serve as the ultimate systems expert and final escalationpoint for highly complex, cross-platform stability issues, failures, andperformance bottlenecks, leading resolution and comprehensive Root CauseAnalysis (RCA).

·        Advanced IaCDevelopment: Write, audit, and maintain mission-critical Infrastructure as Code(e.g., advanced Terraform modules) and custom platform tools (in Python/Go),driving the standardization of GitOps principles.

·        Resilience& Reliability Engineering (SRE): Architect and implement patterns for faulttolerance, automated failover, and Disaster Recovery (DR). Define and enforcehigh standards for SLOs/SLIs across all platform services.

·        Large-ScaleOrchestration: Design, optimize, and manage complex, multi-tenant Kubernetes(K8s) clusters (including networking, security, and upgrades), treating thecluster itself as the critical product.

·        Governanceand Mentorship: Dictate and enforce system engineering and security standardsacross all CI/CD pipelines and infrastructure codebases, actively mentoringother senior engineers in platform design and engineering excellence.

• Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA.
• Timely and consistent updates of tickets with resolution tasks performed.
• Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides forth level support to all escalated incidents, requests and identify the root cause of incidents and problems, respond to tickets where third line engineer teams were unable to fix the problem.
• Shares such knowledge, to resolve issues, document them, and push the knowledge down to other engineers.
• Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues.
• Supports, tracks, and documents change implementation.
• Provides timely escalation of all tickets to management with ensuing updates, where applicable.
• Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks.
• Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices.
• Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments.
• Coaches L1, L2, and L3 teams offering technical expertise and pushing work down to other engineering teams.
• Performs quality audits, covering process, service experience, ticket updates, etc. as required.
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
• Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record.
• Deep technical skills in relevant functions.
• Excellent client service orientation and passion for achieving or exceeding expectations.

Certifications and tools:

• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -
• VMware certified Professional: DATA Centre Virtualization.
• VMware Certified Specialist – Cloud Provider.
• VMware Site recovery Manager: Install, Configure, Manage.
• Microsoft Certified: Azure Architect Expert.
• AWS Certified: Solutions Architect Associate.
• Veeam Certified Engineer (VMCE).
• Rubrik Certified Systems Administrator.
• Storage HDS
• VMware VRA
• Ansible
• Opswat, Splunk, Cyberark
• Nvidia AI
• SRE, Devops, Gitlab, Automation
• Containers, etc.

Certification / Knowledge Item

Core Technology Focus / Relevance to Automation

Ansible - Primary Configuration Management tool for automating OS/application configuration and deployment.

SRE, Devops Principles Methodology for improving reliability, reducing toil, and driving the automation strategy.

Gitlab / Git Source Code Management (SCM) and CI/CD pipeline integration for all automation code.

Containers, etc. (Docker/K8s) - Expertise in containerization and Orchestration for modern, portable application deployment.

Microsoft Certified: Azure Architect Expert - Designing and automating highly available, scalable infrastructure on the Azure public cloud.

AWS Certified: Solutions Architect Associate - Designing and automating robust, secure solutions on the AWS public cloud.

VMware Certified Professional: DATA Centre Virtualization (VCP-DCV) - Foundational knowledge of vSphere for automating virtual machine and resource management.

VMware Certified Specialist – Cloud Provider - Focus on automating IaaS offerings and provider-level VMware solutions.

VMware Site Recovery Manager (SRM) - Automating disaster recovery and business continuity processes.

VMware VRA (vRealize Automation) - Building self-service catalogs and provisioning workflows (cloud/on-prem orchestration).

Veeam Certified Engineer (VMCE) - Automating backup, replication, and recovery workflows, especially for virtual environments.

Rubrik Certified Systems Administrator - Administering and automating data resilience and security platform operations.

Storage HDS - Automating provisioning and management tasks on Hitachi enterprise storage systems.

Splunk - Automating actions based on operational intelligence and security monitoring data.

Cyberark - Securing automation pipelines by managing and integrating privileged access credentials.

Opswat - Integrating security and compliance checks into automated workflows.

Nvidia AI - Skills related to automating the deployment and management of AI/ML infrastructure.

Infra VMWare - vRealize Automation (vRA)

Infra NetApp - NetApp Storage

Infra VEEAM

Veeam Backup

Veeam Backup & Replication

Veeam Backup Enterprise Manager

Infra VMWare

​​VMware Horizon (VDI)​

Servers routine operation

Virtual Desktop Pool

Virtual Application maintenance

DEM configuration.

Server Management

vCenter

ESXi

vSphere

Infra Microsoft

Windows Server Update Services (WSUS)

Active Directory (AD)

Infra OpenGear - Console

Infra Linux

Operating System

Ubuntu

RHL

Join Alphline Technologies, a dynamic and innovative company that delivers bespoke IT solutions, where creativity meets technical expertise. We craft cutting-edge web, mobile, and infrastructure solutions that empower businesses to thrive.

We're seeking a technically proficient and proactive Senior IT System Engineer to play a pivotal role in creating, deploying, and maintaining our infrastructure solutions. If you're passionate about contributing to a collaborative and growth-oriented environment, we want to hear from you!

At Alphline Technologies, we're more than just an IT company; we're a team of passionate technologists dedicated to delivering impactful solutions. We foster a collaborative and innovative culture where your contributions are valued, and you'll have opportunities to grow alongside our success.

As a Senior IT System Engineer, you'll tackle challenging problems, design innovative architectures, and build scalable solutions utilizing virtualization and networking technologies to make a real difference.

Responsibilities:

• Design, deploy, operate, and maintain on-premises Windows and Linux server environments
• Administer virtualization platforms (VMware / Hyper-V) and enterprise storage systems (SAN/ NAS) to ensure system availability, performance, and capacity planning
• Perform daily infrastructure operations, monitoring, incident response, root cause analysis, and permanent remediation
• Support and administer network infrastructure, including LAN/WAN, VLANs, routing, switching, firewalls, and VPNs
• Implement system hardening, patch management, and security best practices across infrastructure components
• Operate infrastructure in accordance with ISO standards, CIS benchmarks, and GxP requirements
• Prepare and maintain SOPs, change records, validation documents, and infrastructure diagrams
• Implement, monitor, and periodically test backup and disaster recovery solutions
• Support hybrid/cloud initiatives, automation, and infrastructure improvement projects in collaboration with other teams

Requirements:

• Degree/Diploma in IT, Computer Science, and other IT-related disciplines.
• At least 3 years of hands-on experience in on-premises IT infrastructure operations.
• Strong experience with:

1. Microsoft Windows Server (2003–2022), Active Directory, DNS, DHCP
2. Linux server administration (at least one major distribution)
3. Virtualization (VMware or Hyper-V)
4. Enterprise storage (SAN / NAS)
5. Core networking fundamentals (LAN/WAN, VLANs, firewall, VPN)

• Proven ability to troubleshoot and resolve infrastructure issues independently
• Experience working in regulated or compliance-driven environments with proper documentation and change control
• Fluent in English and Mandarin (spoken and written) to communicate with Chinese-speaking stakeholders and clients
• Able to work independently while collaborating effectively with internal teams

Added Advantage:

• Experience with:

1. MSSQL administration
2. GxP environment
3. Scripting or automation (PowerShell, Bash, VBA)
4. DevOps or infrastructure as Code (Ansible, Terraform, CI/CD)
5. Cloud platforms (AWS, Azure, or GCP)
6. Monitoring and observability tools (ELK, TIG, or similar)

• Professional certifications in:

1. Infrastructure (VMware, Microsoft)
2. Networking (CCNA/CCNP)
3. Security or compliance (ISO 27001, CIS)
4. Cloud platforms

• Ability to start immediately or within a short notice period

Working Hours & Location:

• 5-day workweek (4 days in Office & 1 day Work-from-Home) / Mondays - Thursdays 9:30am – 6:30 pm, Fridays 8:30 am – 5:30 pm) / Location: Ang Mo Kio & Tuas Area)

Benefits

• Work-from-home once per week
• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career growth.
• Up to 22 days of Annual Leave
• Health and wellness benefits

The System & Cloud Solution Architect is responsible for designing, implementing, and optimizing scalable, secure, and cost-effective IT systems across on-premises and cloud environments. This role bridges business requirements with technical solutions, ensuring alignment with enterprise architecture and cloud best practices.

Key Responsibilities:

Solution Architecture & Design

• Design end-to-end system and cloud architectures (hybrid, multi-cloud)
• Translate business needs into technical solutions and architecture diagrams
• Define integration patterns, APIs, and data flows

Cloud Strategy & Implementation

• Architect solutions on platforms like Amazon Web Services, Microsoft Azure, or Google Cloud Platform
• Lead cloud migration and modernization initiatives
• Optimize cloud usage for cost, performance, and scalability

Security & Compliance

• Ensure architectures meet security standards and governance policies
• Implement identity, access management, and data protection strategies
• Align with compliance frameworks (e.g., ISO, SOC2)

Infrastructure & Systems

• Design compute, storage, networking, and disaster recovery solutions
• Support both on-premises and cloud infrastructure
• Evaluate and recommend new technologies

Stakeholder Collaboration

• Work with business teams, developers, DevOps, and vendors
• Provide technical leadership and guidance
• Present solutions to stakeholders and leadership

DevOps & Automation

• Promote CI/CD pipelines, Infrastructure as Code (IaC)
• Use tools like Terraform, Kubernetes, and Docker
• Enable automation and monitoring strategies

Required Skills & Qualifications:

Education

• Bachelor’s degree in Computer Science, IT, or related field

Experience

• 5–10+ years in IT infrastructure / cloud engineering
• Proven experience in solution architecture

Technical Skills

• Strong knowledge of:Cloud platforms (AWS, Azure, GCP)Networking (VPC, VPN, load balancing)OS (Linux/Windows)
• Experience with:Microservices & APIsContainers & orchestrationDatabases (SQL/NoSQL)

Pega Technical Project Manager (PM) acts as the bridge between technical teams and business stakeholders, leading end-to-end Pega project delivery while ensuring technical, architectural, and quality standards (e.g., guardrails) are met. Responsibilities include managing Agile/Scrum processes, handling risk mitigation, driving design decisions, and overseeing implementation to meet tight deadlines.

Key Responsibilities

Technical Leadership: Drive architectural solutions, ensure adherence to Pega best practices, and guide engineers in technical requirements.

Project Management: Define scope, manage budgets, create detailed project schedules, and provide status reporting to stakeholders.

Agile Governance: Facilitate Scrum ceremonies (sprint planning, daily stand-ups, retrospectives) and manage product backlogs.

Stakeholder Management: Coordinate with business analysts, developers, and architects to ensure alignment with business requirements.

System Knowledge: Utilize Pega tools (e.g., Tracer, Clipboard, PAL, SMA) for debugging and performance optimization.

Requirements & Qualifications

Experience: Generally 5+ years of PM experience, with at least 5 years specifically in Pega implementation projects.

Technical Skills: Strong understanding of Pega BPM/CRM platforms, case management, and cloud deployment.

Certification is highly preferred.

Soft Skills: Strong communication, conflict resolution, and leadership skills to manage cross-functional teams.

Cash Equities Application Support Technical Lead Analyst is a strategic professional who applies in-depth knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex issues with substantial impact, where taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.

Responsibilities:

• The Cash Equities Application Support Technical Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
• Hands-on Technical SME responsible for driving production incident resolution and implementing preventative measures to avoid technical reoccurrences.
• Partners with multiple technology (including Development and Infrastructure) teams to ensure appropriate integration of functions to meet goals.
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements
• Identifies risks, vulnerabilities, and security issues; communicates impact; proposes risk mitigation options.
• Acts as advisor or coach to new or junior-level analysts; allocates work.
• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Appropriately assess risk when application changes are made or business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Participates in a weekend support rotation schedule

Qualifications:

• 8+ year of experience in Front office application support
• Prior experience in Equities or Futures Execution platforms is preferred
• Prior experience in Electronic Execution is mandatory
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholders

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Analyze user requirements and define technical specifications
• Provide advice, guidance, and knowledge sharing on business processes, applications, and system configurations
• Support the development, implementation, and maintenance of applications in line with company digital strategies and governance
• Ensure solutions meet requirements for performance, security, and service standards
• Drive continuous improvement through process and technical enhancements
• Coordinate with internal teams and subcontractors to resolve complex system and application issues
• Monitor application performance, troubleshoot issues, and perform root cause analysis
• Manage system alerts and ensure timely resolution of incidents
• Assess system compatibility and ensure smooth integration of applications
• Track and escalate technical issues when necessary
• Support site operations, including site surveys and progress reporting
• Attend client meetings and prepare necessary documentation
• Coordinate and manage teams of technicians across various work locations
• Ensure compliance with safety standards and proper execution of site procedures

Job Requirements:

• Bachelor’s degree in engineering, Computer Science, Mathematics, or a related discipline
• Minimum 2–4 years of relevant working experience
• Strong troubleshooting and problem-solving skills
• Experience in application support, system administration, or related roles
• Excellent verbal and written communication skills
• Willingness to work on-site and perform shift duties when required

Job Summary

We are seeking a skilled and detail-oriented Analyst Programmer to join our team. In this role, you will be responsible for analyzing user requirements, designing system solutions, developing applications, and maintaining software systems. You will work closely with business stakeholders and technical teams to deliver high-quality, scalable solutions.

Key Responsibilities

• Analyze business requirements and translate them into technical specifications
• Design, develop, test, and implement software applications
• Maintain and enhance existing systems to improve performance and reliability
• Collaborate with stakeholders to gather and clarify requirements
• Perform system integration, debugging, and troubleshooting
• Write clean, efficient, and well-documented code
• Conduct code reviews and ensure adherence to coding standards
• Support deployment activities and provide post-implementation support
• Prepare technical documentation, including system design and user guides
• Stay updated with emerging technologies and propose improvements

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Proven experience as a Programmer, Software Developer, or similar role
• Strong knowledge of programming languages (e.g., Java, C#, Python, or similar)
• Experience with databases (SQL, Oracle, MySQL, etc.)
• Familiarity with software development lifecycle (SDLC) methodologies
• Strong analytical and problem-solving skills
• Good understanding of system design and architecture

Job Summary

We are seeking a skilled and detail-oriented Analyst Programmer to join our team. In this role, you will be responsible for analyzing user requirements, designing system solutions, developing applications, and maintaining software systems. You will work closely with business stakeholders and technical teams to deliver high-quality, scalable solutions.

Key Responsibilities

• Analyze business requirements and translate them into technical specifications
• Design, develop, test, and implement software applications
• Maintain and enhance existing systems to improve performance and reliability
• Collaborate with stakeholders to gather and clarify requirements
• Perform system integration, debugging, and troubleshooting
• Write clean, efficient, and well-documented code
• Conduct code reviews and ensure adherence to coding standards
• Support deployment activities and provide post-implementation support
• Prepare technical documentation, including system design and user guides
• Stay updated with emerging technologies and propose improvements

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Proven experience as a Programmer, Software Developer, or similar role
• Strong knowledge of programming languages (e.g., Java, C#, Python, or similar)
• Experience with databases (SQL, Oracle, MySQL, etc.)
• Familiarity with software development lifecycle (SDLC) methodologies
• Strong analytical and problem-solving skills
• Good understanding of system design and architecture

We are seeking a System Tester to ensure the quality and reliability of applications through comprehensive testing. The role involves executing test activities, identifying defects, and collaborating with cross-functional teams to deliver stable and high-performing systems.

Key Responsibilities:

• Participate in end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure
• Design and execute test cases based on functional and technical requirements
• Perform functional, integration, system, regression, and sanity testing
• Validate system integrations across multiple components and platforms
• Analyze real-time data flows and ensure accuracy and consistency across the system
• Identify, log, and track defects, working closely with development teams to ensure timely resolution
• Review requirements and system design documents to ensure testability and coverage
• Support simulation and scenario-based testing where applicable
• Collaborate with cross-functional teams including developers, stakeholders, and operations
• Other testing duties as assigned

Requirements:

• Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field
• Minimum 5 years of relevant experience in system or software testing
• Strong understanding of SDLC/STLC and QA methodologies
• Basic knowledge of database testing (e.g., SQL) and API testing concepts
• Experience testing complex or mission-critical systems
• Experience with test management and defect tracking tools (e.g., JIRA, TestRail)
• Ability to work independently with minimal supervision and proactively drive tasks
• Strong analytical, troubleshooting, and communication skills
• Strong attention to detail and analytical skills
• Available to support night and after-hours testing as required

Preferred Qualifications:

• Experience in transportation, smart city, or traffic management systems
• Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems)
• Exposure to test automation tools or scripting is an advantage
• ISTQB Foundation certification (or working towards it)

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

raagini@successhrc.com.sg (Registration No. R23117106)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg 

We are seeking an experienced and highly motivated System Test Manager to lead our testing team and ensure the delivery of high-quality software products. The ideal candidate will plan, coordinate, and oversee all testing activities, define effective test strategies, and manage resources to meet project timelines and quality standards, including support during night and after-office hours when required.

Key Responsibilities:

• Develop, implement, and maintain comprehensive test strategies, plans, and processes aligned with project requirements and business objectives.
• Lead, mentor, and manage a team of testers to ensure high productivity, quality, and motivation.
• Collaborate closely with project manager, software manager, and stakeholders to clarify requirements and define testing scope.
• Oversee test execution across all phases including functional, regression, integration, performance, and user acceptance testing.
• Define, monitor, and report key testing metrics, providing regular updates on progress, quality, and risks to senior management.
• Identify, assess, and mitigate risks related to software releases and deployments.
• Manage test environments, tools, and automation frameworks to enhance testing efficiency and coverage.
• Ensure compliance with industry standards and internal quality policies.
• Drive continuous improvement in testing processes through feedback and retrospectives.
• Coordinate testing activities with external vendors or partners when applicable.
• Provide support for night and after-office hour testing activities as required.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 15 years of experience in software testing and quality assurance, with a minimum of 10 years in a managerial role leading end-to-end testing for large-scale projects in both Agile and Waterfall environments.
• Experience in large scale projects testing and commissioning in the transport/traffic management domain (especially enterprise-wide Traffic Management System related) would be advantageous.
• Strong knowledge of software development lifecycle (SDLC) and testing methodologies (Agile, Waterfall).
• Hands-on experience with test management tools (e.g., JIRA, TestRail), automation tools (e.g., Selenium, UFT), and defect tracking systems.
• Proven experience in vendor/partner collaboration and effective stakeholder management.
• Deep expertise in test management practices and methodologies.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with performance testing is a plus.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

raagini@successhrc.com.sg (Registration No. R23117106)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg