Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.

As a Technology Support Associate in the Corporate and Investment Banking Technology, Prime Finance & Clearing Production Management Support team, you will play a key role in ensuring the operational stability, availability, and performance of our production services across APAC. You will support Prime Finance functions including locates management, inventory management, borrow/return optimization, synthetic prime, client reporting, and other Prime Brokerage activities across a complex, integrated application suite. This role partners closely with Technology and Business stakeholders to drive timely analysis and resolution of day-to-day issues, safe and reliable daily releases, effective incident/crisis management, and strong adherence to Risk & Controls.

Job responsibilities

• Provide day-to-day technical and operational support for Front and Middle Office applications to ensure stability.

• Support end-to-end trade lifecycle applications (locates, trade booking, synthetic trade booking).

• Build strong partnerships across Production Management (APAC/global), Business, and Technology stakeholders.

• Partner with Application Development (AD) teams to implement fixes that improve stability, reduce risk, and minimize manual touches to production.

• Define and track capacity and resiliency metrics; strengthen failover and BCP capabilities.

• Enhance observability and monitoring for the trading application suite; proactively detect and remediate issues.

• Manage production incidents end-to-end, including timely engagement, escalation, and communications to business, technology, and vendor partners.

• Drive detailed post‑mortems with AD; track follow‑ups in ServiceNow for Problem Management.

• Engage throughout the SDLC to ensure smooth onboarding of new applications into Production.

• Plan, review, and execute application change releases with Business, AD, and QA to minimize change-related incidents (including weekend release/DR activities).

• Uphold firm Risk & Controls standards across incident, change, and problem management processes.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or equivalent.

• Formal training or certification in production support experience in the financial services industry with 3+ years of relevant experience

• Product knowledge in stock borrow/loan and synthetic prime brokerage.

• Strong experience supporting trade booking platforms.

• Excellent SQL and stored procedure skills; experience with Sybase and Oracle.

• Proficiency in Linux/UNIX.

• Scripting skills in Perl and Shell.

• Hands-on experience with ITRS monitoring and observability practices.

• Understanding of networking, connectivity, and low-latency trading environments.

• Strong software/business systems design, analysis, development, and support skills.

• Excellent analytical and problem-solving skills; ability to prioritize and perform under pressure with high attention to detail and an ownership/leadership mindset

Preferred qualifications, capabilities, and skills

• Experience participating in disaster recovery testing and weekend release activities.

• Familiarity with ServiceNow Problem Management workflows.

• Experience enhancing monitoring and observability for trading applications.

• Exposure to automation initiatives that reduce manual tasks and improve production stability.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=d2c02a787256ce3c1e57433b8b0a34cd

Job Summary

We are looking for a Cybersecurity Data Analyst to analyze large-scale data, detect emerging cyber threats early, and collaborate with teams to take proactive actions that protect systems and reduce risk.

Mandatory Skill-set

• Must have 3+ years of experience in data transformation, analysis, and working with large datasets;
• Degree in Computer Science, Computer Engineering, Mathematics, Statistics, Data Science, Analytics, or a related field;
• Familiar with statistical concepts like regression, distributions, and hypothesis testing, with practical usage preferred;
• Hands-on experience with databases and big data tools such as Hadoop, Hive, or Spark, and strong SQL skills for complex queries;
• Experience in Computer Networking, Network Security, or System Security is preferred, along with strong SQL skills and hands-on exposure to big data tools and analytics frameworks;
• Good understanding of cybersecurity concepts; relevant certifications are a plus.

Desired Skill-set

• Good communication, writing, and presentation skills, with a self-motivated attitude and the ability to quickly learn and adapt to new technologies and domains.

Responsibilities

• Analyze, correlate, and visualize data to identify trends, patterns, and anomalies;
• Develop and test threat-hunting hypotheses to proactively identify potential cyber threats;
• Generate actionable insights with supporting evidence to support decision-making;
• Share threat intelligence with relevant teams to enable timely response and intervention;
• Translate findings into clear reports and presentations for senior stakeholders.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• To support/enhance the Life Integral System in particular for Product Launch (Including Whole Life, Endowment and specifically Investment Link Products) and Day 2 enhancements.
• Able to work effectively with the internal IT & Business teams, as well as, vendor (where applicable) to meet the Initiatives/Change Request timelines
• Act as intermediary between Biz Users and Interfacing Systems, including translating business requirement into functional specification.
• Responsible for updates on system /project related activities.
• Understand functionalities and technical aspects of the system; analyze technical impact on interfacing systems.
• Provide system design solution, development of system design and technical documents, programming and Code Review
• Provide maintenance and ongoing enhancement and production support of the Life Integral system.
• Ensure that all application development performed is in –line with the Software Development Life Cycle (SDLC) and IT Governance & MAS requirements.
• Standardize SMART400 technology within IT
  

IDEAL CANDIDATE

• Bachelor's degree in Information Technology, Computer Science, or related field;
• At least 10 years of working experience in Insurance IT, in particular in the both conventional and ILP and Indexed Universal Life Product Launch domain.
• Experience in Integral Life, Life/Asia Application supporting product launches, major enhancements would be preferred
• Knowledge and Experience in Design, Solutioning and Development of Life Integral AS400 is required.

Responsibilities

1. Work closely with UAT Team Lead to ensure requirements and scope are clearly understood.
2. Conduct UAT testing for business deliverables including new markets or products, application decommissions, operational improvements, and industry-driven regulatory changes.
3. Assist Test Lead to track UAT issues, and publish daily EOD test status.
4. Perform end to end testing with full understanding of the Business Requirements and Functional Specs.
5. Communicate to UAT Team Lead on open issues and defects, run book execution progress, and risks.
6. Ensure UAT artifacts and sign-offs are saved as the UAT audit trail.
7. Learn and master TOSCA tool which is a software testing tool used to design test cases and automate end to end testing

Requirements

· Knowledge in at least on one of the following would be advantageous:
- Electronic Banking (e.g. internet banking)
- Channels Banking (e.g. File transfer service, SWIFTnet)
- Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)
- Liquidity (e.g. Sweeping and Pooling)
- Statements (e.g. MT940, Camt)
- APIs
· Experience in writing testing SOP or setup/manual guide.
· Experience in System Testing

• Well Established Company
• Basic $4000 - $4300 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Liaise with the departments’ managers on machines, customers and staffs issues.
• Arrange for the opening of work order to execute jobs request.
• Control and monitor work progress.
• Raise local purpose order to cover outside work transactions.
• Provide after sales support with customers and internal departments.
• Mobilize pool of servicemen for optimum utilization.
• Arrange and organize works to sub-contractors.
• Assist in trouble-shooting problems as and when required.
• Close work orders and invoice to customer as soon as possible.
• Provide technical support for all the products line.
• Supervise and guide staff on warranty SIM REPORTS.
• Other ad hic duties as assigned.

Job Requirements:

• Possess minimum Diploma in Engineering course with minimum 2 years relevant working experience.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Role Overview

The Technical Analyst engineer is the engine room of the Client Experience department, reporting directly to the AI Lead. You will bridge the gap between technical infrastructure and business intelligence by building and maintaining the department’s automation stack—using Zendesk and Python—while applying AI/LLM knowledge to enhance support capabilities. You will also serve as the team’s data anchor, performing deep-dive financial reconciliations and building automated dashboards to drive data-led decision-making.

Key Responsibilities

1. Automation & AI Integration
• Zendesk & SaaS Optimization: Architect and maintain Zendesk triggers, automations, and complex workflows;
• Python-Led Automation: Develop and deploy Python scripts to automate repetitive manual tasks.
• AI Feature Deployment: Implement and tune advanced AI features within SaaS, managing knowledge base training and basic RAG (Retrieval-Augmented Generation) logic.
2. Data Tools & Reporting
• Advanced Data Analysis: Use tools extensively for high-stakes data cleaning, financial reconciliation, and analysis (advanced formulas and Power Query required).
• BI Dashboarding: Build and maintain automated reports to track KPIs and operational health.
• Management Reporting: Prepare regular operations and analysis reports, translating raw data into insights for Finance and Management teams.
3. Process Improvement & Collaboration
• Workflow Refinement: Support the optimization of processes, rules, and SOPs to improve efficiency, transparency, and internal control.
• Cross-functional Alignment: Work closely with Payment, Finance, IT, and Product teams to drive system improvements and handle security-related whitelisting or response tasks.

• Platform Expertise: Hands-on experience with Zendesk Administration (workflows, triggers, and app integrations).

• Advanced Data Skills: Expert-level Excel (Power Query, Pivot Tables, and complex financial reconciliation); experience with SQL and BI tools.
• Automation & Scripting (Preferrable): Proficiency in Python for business process automation and data extraction; experience with APIs and Webhooks.
• AI Literacy (Preferrable): A foundational understanding of LLMs and how to apply them within a customer experience or operational framework.

What we can offer you:

• Life Insurances
• Team Building

Responsibilities

1. Industry Research & Analysis

   • Conduct comprehensive research on the global technology industry, covering sub-sectors including AI, semiconductors, SaaS, cloud computing, and emerging tech trends
   • Identify market opportunities, risks, and competitive dynamics through detailed analysis

2. Company Performance Evaluation

   • Track and evaluate the performance of listed technology companies
   • Analyze business models, financial fundamentals, and growth prospects
   • Produce high-quality research reports, market notes, and investment insights

3. Market Monitoring & Expert Engagement

   • Leverage industry resources and engage with experts to gather insights
   • Monitor macroeconomic, regulatory, and policy developments impacting the technology sector across Greater China, Singapore, and global markets

4. Decision Support

   • Support investment and strategic decision-making through data-driven analysis, industry forecasts, and actionable recommendations
   • Present findings to internal teams and stakeholders

5. Collaboration & Communication

   • Collaborate with cross-functional teams to deliver timely industry updates
   • Participate in research meetings and present analysis in clear, concise formats

6. Database & Framework Management

   • Maintain and update industry databases, financial models, and research frameworks
   • Ensure accuracy and relevance of analytical tools and data sources

Requirements

• Bachelor's degree or above in Finance, Economics, Computer Science, Information Technology, or related field with Master's degree preferred
• 3–5 years of experience in a Tier-1 Securities Firm (Equity Research) or Leading Investment House (PE/VC/Hedge Fund)
• Proficiency in Mandarin is a must as he or she will be required to communicate & prepare reports to Chinese Stakeholders
• Strong analytical and critical thinking capabilities
• Ability to interpret complex industry data, financial statements, and market trends
• Proven experience in technology industry research, drafting research reports, and supporting investment/strategic decisions
• Experience covering specific tech sub-sectors (e.g., AI, semiconductor, cloud computing) is a strong plus
• Self-motivated, detail-oriented, and able to work independently
• Able to perform under pressure and meet tight deadlines
• Excellent communication and presentation skills for both technical and non-technical audiences

About the client:

Our client is a reputed MNC

Responsibilities:

• Review and understand Test requirements provided by Design authority and Functional teams
• Developing and executing test plans and strategies
• Contribute to Design of MX test pack and propose and feedback on feasibility of automation
• Defect triage and management
• Managing regression and performance testing progress
• Runbook planning and management
• Agile principles, including Jira dashboards and Confluence-based runbooks
•  Preparing DSR and keeping the stakeholders updated
• Responsible to interact with users for validation of test automation results

Skills/Requirement:

• 4 + years of relevant Test Management experience for a Murex
• 3-5 years of MX test experience.
• Knowledge on financial market products and their lifecycle
• Experience on Murex setup and functional tests using various modules of Murex is desirable
• Experience of the execution of tests through out the lifecycle of development projects
• Strong knowledge on the various Murex generated logs and trace the trades across the Murex tasks
• Good knowledge on the various configurations in Murex.
•  It would be important to have Murex Migration project experience with exposure to 3.1.42.48b to 3.1.6x.x

Nice-to-Have Skills Description:

• 2+ years of Murex implementation test management experience
• Documentary work ability
• Time management
• All-round knowledge of the Murex application
• Should possess an understanding of financial markets
• Basic knowledge on financial instruments such as Fixed Income, FX, Equities

Interested candidates, who wish to apply for the above position, please send in your resume to lakshmi.prasanna@persolapac.com

We regret to inform that only shortlisted candidates will be contacted

PERSOL Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolapac.com. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

• Position : Technical Support (Electrical /IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3800 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

We are seeking an experienced Application Support Analyst to support and maintain insurance CRM applications, with a strong emphasis on SQL Server, database operations, and data analysis. This role plays a critical part in ensuring application stability, data integrity, and timely issue resolution for business users across operations, sales, and customer service.

Key Responsibilities

• Provide Level 2 / Level 3 application support for insurance CRM systems, ensuring high availability and performance.
• Support and troubleshoot SQL Server databases, including data issues, performance bottlenecks, and system errors.
• Write, optimize, and maintain complex SQL queries, stored procedures, views, and reports.
• Investigate application incidents, perform root cause analysis, and provide permanent fixes.
• Support data extraction, validation, and reconciliation for business and regulatory reporting.
• Work closely with business users to understand issues, gather requirements, and provide timely solutions.
• Coordinate with vendors, developers, and infrastructure teams for bug fixes, patches, and system enhancements.
• Assist with application releases, patches, and upgrades, including pre‑ and post‑deployment validation.
• Maintain system documentation, support runbooks, and incident records.
• Ensure compliance with data governance, security, and audit requirements, especially in an insurance environment.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

Application Support Engineer (Azure | AEM)

We’re looking for a hands-on Application Support Engineer to support critical digital platforms across web, mobile, and kiosk environments.

This role is suited for someone who enjoys deep troubleshooting and takes ownership of production issues, rather than just routing tickets.

What you’ll be doing

• Own and resolve production incidents end to end, ensuring timely service restoration
• Perform deep troubleshooting across applications, Azure cloud services, and AEM environments
• Analyse logs to identify root causes and implement long term fixes
• Troubleshoot Azure services such as App Services, Functions, Azure SQL, and networking issues
• Support AEM production issues including publish instances, dispatcher cache, and content errors
• Investigate API failures, database connectivity, and performance bottlenecks
• Execute SQL queries and stored procedures for validation and debugging
• Collaborate with development, infrastructure, vendors, and security teams to resolve issues
• Drive preventive actions and continuous improvements to reduce recurring incidents

What we’re looking for

• Experience in application support within a production environment
• Hands on experience troubleshooting Azure services
• Exposure to or experience supporting Adobe Experience Manager AEM
• Strong problem solving skills with the ability to perform root cause analysis
• Familiarity with APIs, web applications, and system integrations
• Understanding of security concepts such as certificates, secrets, and access control
• Working knowledge of ITIL processes including incident, problem, and change management
• Strong communication skills and ability to work with cross functional teams

Nice to have

• Experience in high traffic or customer facing digital platforms
• Familiarity with monitoring or logging tools
• Experience working in fast paced or high pressure environments

Why this role

• Exposure to modern cloud environments on Azure
• Opportunity to work on business critical digital platforms
• Hands on ownership of incidents and system stability
• Collaborative environment with strong cross team interaction

Job Description

We are seeking a motivated candidate with a Diploma or Degree in a relevant field to join our team. The ideal candidate should have:

Required Knowledge & Skills:

• Familiarity with Cisco Webex and Cisco meeting room equipment
• Basic understanding of O365 administration, including SharePoint creation, user management, and mailbox administration
• Knowledge of Microsoft Teams Room setup and management
• Advantageous: Experience with NICE compliance recording
• Basic troubleshooting abilities and administrative skillsets

Note:

Training and guidance will be provided. Enthusiasm and willingness to learn are the most important qualities.

We are looking for a Junior Application Support Engineer to support AV and collaboration systems.

Responsibilities:

• Provide first-level support for AV and meeting room systems
• Perform basic troubleshooting for Cisco/Webex meeting room equipment
• Support Microsoft Teams Rooms and collaboration tools
• Assist with O365 administration, including SharePoint creation, user administration, and mailbox management
• Monitor system performance and escalate issues when required
• Provide administrative and operational support for meeting room technologies
• Support after-office-hours issues when necessary

Requirements:

• Diploma or Degree in IT, Engineering, or a related field
• Ability to communicate in Mandarin to support Mandarin-speaking stakeholders (when required)
• Basic knowledge of Cisco Webex
• Familiarity with Cisco meeting room equipment
• Basic knowledge of Microsoft 365 administration (SharePoint, user, and mailbox administration)
• Familiarity with Microsoft Teams Rooms
• Basic troubleshooting and administrative skills
• Knowledge of NICE compliance recording is an advantage
• Willingness to learn

Candidates are not required to have all the listed skills. Training and guidance will be provided.

Working Hours:

• Monday to Friday, 9:00 AM – 6:00 PM
• May be required to work after office hours for urgent issues

Responsibilities:

• Acts as the single point of ownership for L3 support issues, ensuring proper logging, tracking of vendor tickets, and coverage during holidays, weekends, and critical business periods
• Manages offshore support rosters and shift assignments, engages with vendors for escalations and product issues, and coordinates with onshore development teams for bug fixes, configuration, or data-related issues
• Leads root cause analysis sessions, ensures closure of preventive actions, and provides timely updates during high-severity incidents
• Coordinates with system owners on technical impacts and recovery timelines, while managing scheduling and communication for production deployments across multiple teams
• Conducts code reviews for hotfixes and technical changes, and validates change artifacts including impact analysis, release procedures, and test evidence
• Prepares change requests, risk assessments, rollback plans, and represents changes in Change Advisory Board meetings.

Requirements:

• Bachelors degree in computer science or information technology, or a related field
• Possesses over 8 years of application support experience, including senior L3 support or leadership roles within banking or financial institutions, with strong knowledge of incident management, problem resolution, and production support processes
• Certified in PMP, PRINCE2, or ITIL, with preferred experience in managing or coordinating offshore teams
• Demonstrates hands-on expertise in Java development and SQL, with additional experience in deploying and maintaining Java cloud-native applications considered a plus
• Proactive and well-versed in incident management, problem resolution, and production support best practices
• Hands-on experience with container platforms like Kubernetes and OpenShift, an understanding of core enterprise infrastructure components.

To apply, please visit www.gmprecruit.com and search for Job Reference: RY696536

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239