Total 806 support analyst job vacancies in Information Technology category in Singapore

• Identify and recommend improvement areas in existing enterprise security architecture to address evolving cybersecurity threats.
• Align and balance business requirements with cybersecurity, information, and technology requirements, based on the organization’s risk appetite.
• Evaluate, perform proof-of-value/proof-of-concept, design, build and implement enterprise-class cybersecurity systems.
• Develop integrated security operating models and documentations to ensure operational efficiency, scalability, and sustainability.
• Act as a domain expert and trusted partner in cybersecurity; and able to work closely with stakeholders in technology and other business groups on cybersecurity engineering related matters.

Skillset (Must have):

• Possess a strong combination of technical and analytical skills in cybersecurity, including expertise in data loss prevention, data security posture management, enterprise digital rights management, and general data security technologies.

• Hands-on experience in implementing and operationalizing data security solutions and data protection, for both structured and unstructured data, specifically:
  Data discovery, classification, and labelling
  Data encryption, masking, tokenization
  Data Loss Prevention (DLP)
  Enterprise Digital Rights Management / Information Rights Management
  Privacy Enhancing Technologies and Confidential Computing
  Key and certificate management
  Hardware Security Modules (HSM)
  Access controls

• Secure file transfer and data store (including SaaS solutions)
• Familiarity with Cloud security and data security and protection in Cloud environments (e.g., AWS, Azure, Google Cloud).
• Possess scripting and coding skills, with proficiency in Java, Python, C#, or similar programming languages, and good understanding of REST API’s and JSON.
• Ability to create and maintain automation scripts.
• Familiarity with Cloud security and data security and protection in cloud environments (e.g., AWS, Azure, Google Cloud).
• Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.

• Identify and recommend improvement areas in existing enterprise security architecture to address evolving cybersecurity threats.
• Align and balance business requirements with cybersecurity, information, and technology requirements, based on the organization’s risk appetite.
• Evaluate, perform proof-of-value/proof-of-concept, design, build and implement enterprise-class cybersecurity systems.
• Develop integrated security operating models and documentations to ensure operational efficiency, scalability, and sustainability.
• Act as a domain expert and trusted partner in cybersecurity; and able to work closely with stakeholders in technology and other business groups on cybersecurity engineering related matters.

Skillset (Must have):

• Possess a strong combination of technical and analytical skills in cybersecurity, including expertise in data loss prevention, data security posture management, enterprise digital rights management, and general data security technologies.

• Hands-on experience in implementing and operationalizing data security solutions and data protection, for both structured and unstructured data, specifically:
  Data discovery, classification, and labelling
  Data encryption, masking, tokenization
  Data Loss Prevention (DLP)
  Enterprise Digital Rights Management / Information Rights Management
  Privacy Enhancing Technologies and Confidential Computing
  Key and certificate management
  Hardware Security Modules (HSM)
  Access controls

• Secure file transfer and data store (including SaaS solutions)
• Familiarity with Cloud security and data security and protection in Cloud environments (e.g., AWS, Azure, Google Cloud).
• Possess scripting and coding skills, with proficiency in Java, Python, C#, or similar programming languages, and good understanding of REST API’s and JSON.
• Ability to create and maintain automation scripts.
• Familiarity with Cloud security and data security and protection in cloud environments (e.g., AWS, Azure, Google Cloud).
• Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.

Role: Lead System Analyst

Location: Singapore

We are partnering with a leading organisation to hire a Lead System Analyst to drive the modernisation and reliability of billing systems. This role will focus on ensuring system stability, quality, and scalability through strong QA governance, DevOps practices, and solution oversight.

Key Responsibilities

• Lead the reliability and performance of billing systems, including monitoring, observability, and incident management

• Conduct technical solution reviews to ensure alignment with architecture, security, and performance standards

• Define and enforce engineering standards, QA governance, and best practices across systems and integrations

• Oversee release and change management processes, ensuring smooth deployment and rollback strategies

• Drive test strategy and quality assurance, including automation, non-functional testing, and defect management

• Manage and guide vendor engineering teams, ensuring delivery quality, SLA adherence, and issue resolution

• Collaborate with cross-functional stakeholders to ensure timely delivery and operational readiness

• Ensure systems comply with security, audit and regulatory requirements

• Prepare technical documentation and mentor team members to enhance overall engineering capability

Requirements

• Degree in Computer Science, IT, Engineering or related field

• 7+ years of experience in IT, including systems analysis, QA, DevOps or production support

• Strong experience in QA practices, including automated testing and release validation

• Experience working with billing systems or similar enterprise platforms

• Knowledge of BSS/OSS environments is an advantage

• Proven ability in solution review, governance and enforcing engineering standards

• Experience managing vendors or external teams

• Familiarity with Agile, CI/CD pipelines, cloud environments and APIs (REST/SOAP)

• Strong analytical, problem-solving and stakeholder management skills

• Ability to work in a fast paced, production critical environment

Nice to Have

• Experience in telecom billing or mediation systems

• Exposure to large-scale enterprise system environments
  

  UEN: 202329526G

  EA Licence: 23S2061

• Identify and recommend improvement areas in existing enterprise security architecture to address evolving cybersecurity threats.
• Align and balance business requirements with cybersecurity, information, and technology requirements, based on the organization’s risk appetite.
• Evaluate, perform proof-of-value/proof-of-concept, design, build and implement enterprise-class cybersecurity systems.
• Develop integrated security operating models and documentations to ensure operational efficiency, scalability, and sustainability.
• Act as a domain expert and trusted partner in cybersecurity; and able to work closely with stakeholders in technology and other business groups on cybersecurity engineering related matters.

Skillset (Must have):

• Possess a strong combination of technical and analytical skills in cybersecurity, including expertise in data loss prevention, data security posture management, enterprise digital rights management, and general data security technologies.
• Hands-on experience in implementing and operationalizing data security solutions and data protection, for both structured and unstructured data, specifically:
  Data discovery, classification, and labelling
  Data encryption, masking, tokenization
  Data Loss Prevention (DLP)
  Enterprise Digital Rights Management / Information Rights Management
  Privacy Enhancing Technologies and Confidential Computing
  Key and certificate management
  Hardware Security Modules (HSM)
  Access controls
  
• Secure file transfer and data store (including SaaS solutions)
• Familiarity with Cloud security and data security and protection in Cloud environments (e.g., AWS, Azure, Google Cloud).
• Possess scripting and coding skills, with proficiency in Java, Python, C#, or similar programming languages, and good understanding of REST API’s and JSON.
• Ability to create and maintain automation scripts.
• Familiarity with Cloud security and data security and protection in cloud environments (e.g., AWS, Azure, Google Cloud).
• Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.

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Join our Digital Infrastructure & Cybersecurity team as a Network & Security Specialist, securing and maintaining IT systems across on-premise and cloud (AWS) environments.

Responsibilities and Authorities

1. Network Administration & Operations:
• Design, implement, manage, and troubleshoot secure LAN/WAN, SD-WAN, and VPN architectures
• Configure and maintain routers, switches, firewalls, and wireless systems to ensure availability, reliability, and performance
• Policy configuration, VPN setup, Web filtering and content inspection
• Oversee IP addressing, DNS, DHCP, NAT, and VLAN configurations
• Monitor network traffic and bandwidth usage to identify and resolve bottlenecks or abnormal activity
• Perform root-cause analysis of network outages and implement corrective actions

2. IT Security Operations:
• Implement and manage security controls, including firewalls, IDS/IPS, anti-virus/malware protection, endpoint security, DLP, and mobile device management (MDM)
• Conduct security monitoring using SIEM tools and respond to real-time security incidents
• Perform regular vulnerability scans, patch management, and remediation activities
• Lead or support incident response processes, including threat analysis, containment, eradication, and recovery

3. Cloud Security (Azure / AWS / Google Cloud): Co-Own the following duties with the Cloud & Infrastructure Specialist. Ensure proper configuration of cloud-native security services such as:

• Cloud Security Groups, IAM, GuardDuty, Config, CloudTrail, WAF, Defender for Cloud, Azure AD, NSGs, IAM, VPC Firewall & Cloud Security Command Center
• Implement and monitor logging, alerting, and auditing for cloud-based workloads
• Manage secure access to cloud resources using conditional access, MFA, role-based access control (RBAC), and zero-trust principles
• Stay current with evolving cloud security trends, threats, and compliance frameworks

4. Compliance & Governance:
• Ensure compliance with regulatory standards such as ISO 27001, Data Protection and ISO23001
• Maintain up-to-date documentation of network and cloud infrastructure, configurations, security policies, and access controls
• Participate in audits and support internal and external security assessments
• Develop and enforce security policies, standards, and best practices for both on-prem and cloud environments

5. Collaboration & Support:
• Support and train IT staff and end-users on cybersecurity awareness, phishing prevention, and secure IT practices
• Provide tier 2/3 support for security incidents, outages, or escalated network issues

6. Disaster Recovery & Business Continuity
• Regularly test DR plans and ensure high availability and compliance with organization BCP objectives

7. Others
• Performs other duties as may be directed by the Department Manager.

Qualifications
• Bachelor’s degree in Computer Science, Information Security, Network Engineering, or related field
• Minimum 3–5 years of experience in network and IT security roles, with at least 1–2 years focused on cloud security
• Hands-on experience with both on-premise and cloud infrastructures in a mid-to-large scale environment

Certifications (Preferred/Required):
• Required (any one or more):
- CompTIA Security+
- Cisco CCNA Security
- Microsoft Certified: Azure Security Engineer Associate
- AWS Certified Security – Specialty
- Certified Ethical Hacker (CEH)
• Preferred:
- CISSP, CISM, CCSP, GSEC

Technical Skils:
• Proficiency in configuring and securing networking equipment (Cisco, Fortinet, Palo Alto, etc.)
• Experience with cloud platforms (Azure, AWS), cloud networking, and cloud security services
• Familiar with SIEM, SOAR, EDR, NAC, and vulnerability scanners
• Hands-on experiences on authentication protocols and Zero Trust Architecture

Competencies / Skills Requirement
• Strong analytical and troubleshooting skills
• High attention to detail and sense of urgency in handling incidents
• Clear written and verbal communication
• Ability to work independently and collaborate across departments

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life. Now, we're on the lookout for a data analyst intern to join us in Singapore.

Your Role on Our Journey

We are looking for a Data Analyst Intern to support our business teams in making data driven decisions. The intern will work closely with different stakeholders to understand processes and reporting needs and then translate them into automated solutions and dashboards. This role is ideal for someone who is detail-oriented, curious, and eager to learn about data analysis and business operations.

Your Day-to-Day Adventures

• Collaborate with different teams to understand workflows, requirements, and reporting needs.
• Automate report generation to improve efficiency and reduce manual work.
• Build, update, and schedule Power BI dashboards for business monitoring.
• Clean, transform, and prepare data from multiple sources for analysis and automation.
• Assist in setting up data pipelines to ensure data accuracy, timeliness, and usability.
• Conduct ad-hoc analyses to provide insights that support business decisions.

What Makes You a Perfect Fit

• Proficient in Power BI (dashboard creation, scheduling, data modeling).
• Familiarity with data integration and data pipelining (extracting, cleaning, and preparing data from multiple sources).
• Basic scripting/programming knowledge (e.g., Python for report automation, data cleaning, or ETL tasks).
• Strong analytical and problem-solving skills with attention to detail.
• Good communication skills to translate business needs into technical requirements.

Good to Have (Bonus) Skills

• Knowledge of SQL for querying and joining datasets.
• Experience with Excel/Google Sheets for quick analyses.
• Exposure to ETL tools or cloud data platforms.
• Basic understanding of data governance, quality checks, and version control.

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

Drive the transformation of global trading platforms, shaping next-generation Execution Management Systems at scale.
Join a high-impact team where your expertise directly enhances execution quality, platform performance, and global trading capabilities.

Key Responsibilities:

• Partner with global stakeholders to gather, analyze, and document EMS requirements aligning with product strategy.
• Translate business needs into user stories, process flows, and acceptance criteria for scalable trading platforms.
• Lead EMS platform transformation initiatives coordinating vendors, technology teams, and controls ensuring compliant timely delivery.
• Perform gap analysis comparing current execution workflows with future state capabilities to drive continuous improvements.
• Support integration design using APIs and FIX enabling connectivity across brokers, markets, and internal systems.

Key Requirements:

• 7+ years business analysis experience in capital markets with strong proven trading systems exposure.
• Deep knowledge of execution management systems, order lifecycle, and trading workflows within wealth management environments.
• Hands on experience with APIs including REST, HTTPS, and FIX for low latency system integrations.
• Strong analytical skills with ability to solve problems using structured thinking and data driven insights.
• Excellent communication skills engaging stakeholders, influencing decisions, and navigating organizations across business and technology teams.

Be at the forefront of a global trading platform transformation that directly impacts investment execution and client outcomes.
Work with senior stakeholders and cutting-edge technologies in a role that offers visibility, influence, and career acceleration.

Apply now to shape the future of trading platforms and make a measurable global impact. Reach out to Naveen at naveen.vasudevan@Tangspac.com for a confidential discussion.

Programme Coordination & Industry Engagement

• Coordinate and support the delivery of programmes, including workshops, webinars, industry briefings, and engagement initiatives.
• Support stakeholder engagement efforts by liaising with industry partners, associations, and external organisations to facilitate participation and collaboration.
• Assist in the preparation, consolidation, and maintenance of programme materials and content aligned with maritime cybersecurity developments and organisational priorities.
• Collaborate with internal teams to ensure effective planning, coordination, and execution of initiatives.
• Manage operational arrangements for events, including scheduling, logistics coordination, venue setup, and participant management.
• Support hosting arrangements for local and international delegations, including facility coordination, visit planning, and operational logistics.
• Provide administrative and logistical support for cyber‑related activities, including coordination of catering, transport, and venue bookings.
• Coordinate digital communications and outreach initiatives, including the development and publication of programme‑related content on LinkedIn and other official platforms to support outreach and industry engagement objectives.

Operations, Finance and Process Support

• Support procurement and sourcing activities, including RFx coordination, documentation preparation, vendor liaison, and contract administration support.
• Assist with budget tracking, expenditure monitoring, claims processing, and financial reporting in coordination with Finance.
• Support purchase order management, invoice processing, and payment tracking in compliance with organisational policies.
• Maintain operational records, procurement documentation, and financial administration files to ensure auditability and compliance.

Office and Administrative Support

• Provide operational and administrative support to management, including scheduling, meeting coordination, and travel logistics.
• Coordinate office operations, including supplies management, service requests, and vendor coordination.
• Support staff engagement initiatives such as onboarding, training logistics, team activities, and internal events.
• Maintain structured documentation systems covering programmes, operations, and administrative records.
• Perform other operational and programme support duties as assigned by management.

Qualifications

• Minimum 3 years of relevant experience in corporate administration; experience in records, information, or document management is an advantage.
• Proactive, meticulous, and independent team player with strong organisational and multitasking capabilities.
• Strong interpersonal and communication skills, with the ability to liaise effectively with both internal and external stakeholders.
• Demonstrated ability to support both operational delivery and programme coordination functions effectively.

Interested candidate please click"APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

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PERSOL Singapore Pte Ltd • RCB No.200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng) 

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket

Job Description

As an Applications Support staff, your primary responsibility is to ensure that the projects’ software applications are functioning properly and meeting business requirements. You will work closely with vendors, business users, and other IT teams to troubleshoot issues and maintain the applications.

Job Responsibilities:

1. Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.
2. Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.
3. Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.
4. Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
5. Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
6. Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
7. Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.
8. Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.
9. Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

Requirements: 

• Strong analytical and problem-solving skills.
• Possess positive work attitude, self-motivated in a highly demanding environment.
• Excellent communication skills.
• Able to work collaboratively with a diverse group of stakeholders.
• Experience with application support tools and technologies.
• Good understanding of software development and maintenance processes.

EA Number: 11C4879

Key Responsibilities:

Pre-Sales & Customer Engagement

1. Support sales team in pre-sales activities, including site surveys, technical consultations, and solution presentations.
2. Understand customer requirements and recommend appropriate smart home and security solutions.
3. Prepare technical proposals, system layouts, and solution documentation.
4. Conduct product demonstrations and technical briefings for clients.

Solution Design & Technical Support

1. Design and configure smart home systems including CCTV, access control, intercom, alarm, and home automation systems.
2. Provide technical input for system architecture and equipment selection.
3. Support testing, commissioning, and system handover where required.

Project & Installation Support

• Work closely with project and installation teams to ensure smooth implementation.
• Provide technical guidance during installation and troubleshooting.
• Assist in system testing, integration, and user training.
• Ensure compliance with safety, technical, and regulatory requirements.
  
  
  Requirements
• Diploma or Degree in Electrical, Electronics, IT, Engineering, or related field.
• Experience in smart home systems, CCTV, access control, intercom, or security systems is preferred.
• Basic understanding of networking, IP systems, and system integration.
• Good communication and presentation skills.
• Ability to support both technical and sales functions.
• Self-motivated, detail-oriented, and customer-focused.

Salary: Up to SGD 6200 (Depending upon experience and skills)

PRIMARY RESPONSIBILITIES

* You will work with GI delivery manager to develop and implement applications to support Business needs.

* Liaise with the infrastructure support and development teams.

* Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of the company’s applications.

* Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.

* Work with our infrastructure team to test and complete various server and network upgrade projects.

REQUIREMENTS

* Between 3 – 5 years of Application Development or technical project coordination

* Knowledge of SQL and database concepts.

* Familiarity with API testing tools such as Postman.

* Understanding of application architecture, integrations, and REST APIs.

* Good understanding of infrastructure and software development life cycle.

* Familiarity with ticketing systems and incident management processes.

* Good understanding of software development life cycle models (both Waterfall and Agile).

* Knowledge of Linux/Windows environments.

* Insurance domain knowledge is an advantage

* Strong analytical, troubleshooting, and problem-solving skills.

* Able to contribute individually and collaborate well with cross-functional team.

* Ability to work in a fast-paced environment and manage multiple priorities.

* Hands-on experience in Linux, Unix is an added advantage.

* Experience in working with vendors to resolve complex technical issues is an added advantage.

* Proactive individual who takes ownership and drives tasks through to completion.

Technical Skills:

* Spring boot, React JS, Web services

* Oracle DB, MS SQL DB

* SDLC process

Best regards,
Kshama Warange

EA License Number: 23C2060 | EA Registration ID: R26161060

Quess Selection & Services, Singapore

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e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore’s PDPA and e2i’s PDPA.

The Data Operations Analyst  is responsible of reformatting the retailer and vendor input files, validations, outlier checks and sending the deliverables to the next workstream in a correct and timely manner.  

• Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries 
• Plan and execute complex daily personal workload and support to meet departmental and company schedules 
• Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP – Consumer Information platform) and drive convergence of processes and tools 

• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices 
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction 
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

Responsibilities:

• Perform daily maintenance and upkeep of all LSS programming equipment to ensure optimal functionality
• Supervise external vendors and contractors during facility repairs, enhancements, and project-related activities
• Carry out routine servicing and corrective maintenance of all LSS facility programming systems
• Ensure aquarium‑specific programming equipment consistently operates at the highest standards to support optimal water quality for animal health and clear visibility
• Operate, monitor, and maintain all essential components of LSS programming, system operations, and maintenance activities
• Troubleshoot programming‑related issues and recommend design or process improvements
• Apply strong technical expertise in programming maintenance, including design, specification review, automation, and complex problem solving
• Work with fabricators, tradesmen, technicians, engineers, and other specialists to achieve project and operational objectives
• Liaise with internal BUs, external engineering teams, workshops, and equipment suppliers to support continuous improvement of LSS operations
• Adhere to and promote all safety procedures and best practices within the LSS environment
• Interpret design documents, specifications, and technical schematics
• Perform duties at outdoor areas exposed to weather conditions, construction sites requiring adherence safety precautions, confined mechanical rooms, and standard indoor office settings

Requirements:

• NITEC & above in Programming or related disciplines
• Experience in programming maintenance
• Experience with large-scale aquatic life support and filtration systems in a zoo or aquarium setting
• AALSO Life Support Operator Level I certification
• Relevant advanced programming knowledge and technical proficiency
• Basic swimming ability is preferred for safety-related task
• Advanced understanding of automated control systems, pneumatics, electro‑mechanical components, and electro‑optical technologies