Total 362 support advisor job vacancies in Information Technology category in Singapore

Salary: $3700 - $4700
Location: Woodlands Ave (Nearest mrt: Admiralty)
Working hours: 8:30am - 5:30pm

The IT Support Specialist will provide technical assistance, maintain IT systems, and ensure smooth operations across hardware, software, and network environments. The role involves both frontline support and proactive management of IT infrastructure, including business application development and workflow automation.

Job Description:

• Help Desk Support: Respond to user queries, troubleshooting issues, and resolve hardware/software/network problems.
• Software Installation & Configuration: Install, update, and configure applications to support business needs.
• Hardware Support: Maintain and troubleshoot computers, laptops, printers, scanners, and peripherals.
• Network Support: Monitor and resolve connectivity issues, LAN/WAN performance, and internet outages.
• User Account Management: Create, update, and manage user accounts, including password resets and access permissions.
• Security & Virus Protection: Implement IT security measures, manage antivirus software, and conduct security audits.
• Data Backup & Recovery: Ensure data integrity, manage backup procedures, and assist in recovery of lost/corrupted data.
• Mobile Device Support: Assist with setup, configuration, and troubleshooting of mobile devices.
• Remote Support: Provide assistance to remote/offshore employees via remote access tools or phone support.
• IT Asset Management: Maintain inventory of hardware/software assets, track licenses, and manage lifecycle.
• Documentation: Create and update IT procedures, troubleshooting guides, and system configurations.
• Training & User Education: Conduct sessions and create resources on IT best practices and security awareness.
• Vendor Management: Liaise with vendors for hardware/software services, support contracts, and warranty claims.
• Compliance & Policy Adherence: Ensure IT practices comply with regulations and internal policies.
• Continuous Improvement: Identify and implement process improvements to enhance efficiency and user satisfaction.
• Business Application Support & Development:

1. Create and manage company portals for internal use.
2. Configure and customize Zoho applications (CRM, Desk, Projects, Creator, People) to meet business requirements.
3. Develop and maintain application approval workflows (leave requests, expense approvals, onboarding processes).
4. Integrate Zoho with other enterprise tools (Microsoft 365, Google Workspace, ERP systems).

• Process Automation: Streamline operations using Zoho Creator, Power Automate, or similar workflow automation tools.
• Perform any other ad hoc tasks as assigned.

Requirements

• Experience with help desk systems and remote support tools.
• Preferably with 2 years’ relevant work experience.
• Familiarity with IT security practices and compliance standards.
• Hands-on experience with Zoho applications (CRM, Desk, Projects, Creator, People) and ability to build portals/workflows.
• Exposure to other enterprise software (Microsoft 365, Google Workspace, ERP systems).
• Ability to install, configure, and troubleshoot business applications across desktop and mobile platforms.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional, ITIL Foundation, Zoho certifications) are a plus.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Listed Company
• Basic $ 3500 to $4500 + Variable Bonuses
• Working Location : West (Company Transport Provided)
• 5 days’ work week (Normal Working Hours)
• IT Infrastructure | MSSQL | Network Routing Configuration

Job Scope:

• To support deployment, troubleshooting and maintenance of hardware and software application such as Microsoft, server, workstations, firewall, emails, internet security, VPN, VOIP and Data Backups
• To support and maintain the activities of IT operation of the group including daily helpdesk and technical support to the end-users
• To plan, coordinate and manage installation and maintenance activities as and when required
• To handle the support and management of IT infrastructure locally and oversea
• To collaborate and coordinate with vendor for maintenance services, hardware procurement and project implementation
• To maintain the Active Directory and Group policy management, window operating system, disaster recovery plan
• To prepare an IT SOP (Standard Operating Procedures)
• To ensure IT system compliances such as software licenses, server licenses
• Other ad-hoc duties as assigned

Requirement:

• Diploma / Degree in Information Technology or equivalent
• Experienced in Manage Network Routing Configuration
• Hands-on experience in IT infrastructure. Troubleshooting enterprise hardware and servers or Windows based server

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492