Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

• Oversee the daily technical operations of the commercial laundry and dry-cleaning facility.

• Ensure the proper operation, maintenance, and troubleshooting of laundry and dry-cleaning machines.

• Develop and implement preventive maintenance schedules to minimise equipment downtime.

• Monitor production processes to ensure quality standards and operational efficiency are maintained.

• Identify and resolve technical issues affecting machinery and workflow.

• Train, mentor, and upskill operational staff on the proper use, maintenance, and safety procedures of equipment.

• Supervise technical staff and provide guidance on equipment maintenance and operational best practices.

• Liaise with equipment suppliers and service providers for repairs, maintenance, and technical support.

• Ensure compliance with workplace safety regulations and company policies.

• Recommend process improvements and equipment enhancements to improve productivity and service quality.

Job Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field. Relevant experience in lieu of qualifications will also be considered.

• At least 5 years of experience in the commercial laundry, dry-cleaning, or related industrial equipment industry.

• Strong knowledge of commercial laundry and dry-cleaning machinery, including troubleshooting and preventive maintenance.

• Experience in supervising technical or operational teams.

• Good problem-solving and communication skills.

• Able to work independently and manage multiple operational priorities.
  
  
  EAName: Lim Jia Jun Kenneth 

  EARegistration Number : R24120012 

  EACompany Name: K.MERLEONE PTE. LTD. 

  EALicence Number: 22C1177 

Job Description & Requirements

• Oversee the daily technical operations of the commercial laundry and dry-cleaning facility.

• Ensure the proper operation, maintenance, and troubleshooting of laundry and dry-cleaning machines.

• Develop and implement preventive maintenance schedules to minimise equipment downtime.

• Monitor production processes to ensure quality standards and operational efficiency are maintained.

• Identify and resolve technical issues affecting machinery and workflow.

• Train, mentor, and upskill operational staff on the proper use, maintenance, and safety procedures of equipment.

• Supervise technical staff and provide guidance on equipment maintenance and operational best practices.

• Liaise with equipment suppliers and service providers for repairs, maintenance, and technical support.

• Ensure compliance with workplace safety regulations and company policies.

• Recommend process improvements and equipment enhancements to improve productivity and service quality.

Job Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field. Relevant experience in lieu of qualifications will also be considered.

• At least 5 years of experience in the commercial laundry, dry-cleaning, or related industrial equipment industry.

• Strong knowledge of commercial laundry and dry-cleaning machinery, including troubleshooting and preventive maintenance.

• Experience in supervising technical or operational teams.

• Good problem-solving and communication skills.

• Able to work independently and manage multiple operational priorities.
  
  
  EAName: Lim Jia Jun Kenneth 

  EARegistration Number : R24120012 

  EACompany Name: K.MERLEONE PTE. LTD. 

  EALicence Number: 22C1177 

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Family Definition:

Provides support and/or lead teams through the Engineering development process and implementation of company’s products. Projects are typically shorter-term, less complex and more contained with a defined time frame. Programs are typically longer-term, multi-functional, multi-project with complex requirements and effort. Manage activities, resource capability, schedules, budgets, and ensure cross company communications to facilitate product completion on schedule within budget. Work with engineering management to identify and improve process and program efficiencies. Work can involve external parties such as standards bodies, partners, etc.

Management Level Definition:

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

Responsibilities:

• Manages and leads a program involving multiple functions and project teams to drive the engineering development and implementation process for a product or service offering.
• Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
• Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.
• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules
• Drives innovation and integration of new technologies and quality initiatives into project and activities in the manufacturing and/or engineering organization.
• Leads and provides guidance and mentoring to less-experienced staff members.
• Drives Joint Development Model (JDM) engagements with external development partners, ensuring alignment on hardware deliverables, execution milestones, resource coordination, budget tracking, and cross-functional integration to achieve program objectives.

Education and Experience Required:

• Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent.
• PMP/PMI certification preferred.
• Typically, 6-10 years' experience.

Knowledge and Skills:

• Extensive experience with using project and program planning tools and software packages to create, manage, and track project results.
• Excellent analytical and problem-solving skills.
• Demonstrated business acumen and successful experience managing all aspects of programs, including communicating with stakeholders and directing matrixed teams and resources.
• Excellent written and verbal communication skills; mastery in English and local language
• Ability to effectively communicate program plans, proposals, and results, and negotiate options at senior management levels.

We are looking for an experienced Technical Project Manager to lead large-scale application migration initiatives to Google Cloud Platform (GCP). The successful candidate will work directly with customers to define migration strategies, design target-state architectures, manage cross-functional delivery teams, and ensure the successful execution of cloud transformation programs. This role requires a strong combination of technical leadership, stakeholder management, project governance, risk management, and cloud migration expertise.

The ideal candidate will have proven experience delivering enterprise-scale cloud migration projects, working with geographically distributed teams, and engaging with senior customer stakeholders. Fluency in Cantonese is mandatory.

Key Responsibilities

• Work with customers and lead application migration initiatives to Google Cloud Platform (GCP).
• Define migration strategies, including lift-and-shift and modernization approaches, and establish target-state architectures.
• Design target-state architectures covering application, data, integration, infrastructure, security, and operational layers.
• Lead cross-functional technical teams, including cloud engineers, database engineers, and other specialists across multiple geographies.
• Drive automation for infrastructure provisioning, configuration management, deployment processes, and testing activities.
• Act as the primary point of contact for customer stakeholders and provide regular executive-level updates.
• Embed security, compliance, governance, and operational requirements into solution design and delivery.
• Manage technical dependencies throughout the migration lifecycle and ensure alignment across workstreams.
• Identify technical risks and issues early, develop mitigation strategies, and track them through to resolution.
• Govern delivery quality, risk management processes, and automation best practices.
• Develop, monitor, and control project schedules, ensuring milestones are achieved on time and dependencies are effectively managed.
• Coordinate testing activities, migration cutovers, and post-migration validation with all relevant stakeholders.
• Facilitate governance forums, project reviews, steering committee meetings, and status reporting.

Deliverables

The key deliverable is to provide qualified and experienced Associate Personnel for the duration of the Work Order (WO), ensuring successful planning, execution, governance, and completion of the migration program.

1. Project Setup & Governance

• Define project scope, objectives, and success metrics.
• Establish stakeholder RACI matrix.
• Develop communication and reporting plans.
• Implement governance framework and meeting cadence.

2. Planning & Readiness

• Produce detailed migration roadmap and project timeline.
• Develop resource plans and budget forecasts.
• Lead daily stand-ups with delivery teams.
• Facilitate regular Steering Committee (SteerCo) meetings and reporting.

3. Execution & Control

• Provide weekly project status updates and milestone tracking.
• Maintain risk and issue logs with mitigation actions.
• Manage change requests and scope tracking.
• Produce budget reports and forecast-to-complete analysis.
• Coordinate testing phases with relevant stakeholders and delivery teams.

4. Validation & Handover

• Deliver migration runbooks and testing reports.
• Conduct post-migration validation and performance assessments.
• Complete operations handover and supporting documentation.
• Ensure knowledge transfer to operational and support teams.

5. Closure & Review

• Deliver final project report covering cost, schedule, scope, and outcomes.
• Produce lessons learned and benefits realization reports.
• Obtain formal project sign-off from stakeholders.
• Prepare and present executive summary and closure documentation.

Required Skills & Experience

• Proven experience leading large-scale cloud migration and modernization programs.
• Strong expertise in Google Cloud Platform (GCP) and cloud transformation initiatives.
• Experience managing geographically distributed technical teams.
• Strong stakeholder management and customer engagement skills.
• Demonstrated experience in project governance, risk management, and delivery oversight.
• Experience coordinating application, infrastructure, database, and testing workstreams.
• Excellent communication, presentation, and leadership skills.
• Ability to manage multiple priorities in a complex enterprise environment.
• Fluent Cantonese and English communication skills are mandatory.

Lead Innovation. Drive Excellence. Make an Impact.

Are you a passionate leader with a strong technical background in laboratory instruments, analytical equipment, or scientific solutions? Do you thrive in a fast-paced environment where customer satisfaction, operational excellence, and team development are at the heart of success?

We are seeking an experienced Service Manager to lead our Physical Science Service Team and drive world-class technical support for our customers across laboratories, research institutions, universities, pharmaceutical companies, semiconductor manufacturers, and industrial facilities.

What You'll Be Doing

As our Service Manager, you will play a pivotal role in ensuring exceptional service delivery while leading a team of highly skilled engineers and specialists.

Key Responsibilities

• Lead, mentor, and develop a team of Service Engineers and Technical Specialists.
• Manage day-to-day service operations, including installations, preventive maintenance, calibration, troubleshooting, and repair activities.
• Ensure timely resolution of customer issues while maintaining high levels of customer satisfaction.
• Drive service excellence through continuous process improvement and operational efficiency.
• Monitor service KPIs, resource planning, and team performance.
• Collaborate closely with Sales, Application, and Product teams to support business growth and customer retention.
• Manage service contracts, maintenance agreements, and customer escalations.
• Ensure compliance with quality, safety, and regulatory standards.
• Develop strategies to expand service revenue and enhance customer experience.

What We're Looking For

Requirements

• Bachelor's Degree in Physics, Chemistry, Engineering, Instrumentation, Life Sciences, or a related discipline.
• Proven experience in managing technical service teams within scientific instruments, laboratory equipment, analytical instruments, semiconductor equipment, or related industries.
• Strong leadership and people management skills.
• Excellent problem-solving and customer relationship management abilities.
• Experience with service operations, field service management, and technical support functions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities while driving team performance and customer satisfaction.

Why Join Us?

Career Growth & Leadership

Lead a high-performing team while shaping the future of scientific service excellence.

Cutting-Edge Technology

Work with advanced laboratory and analytical technologies that support innovation in research, healthcare, manufacturing, and science.

Meaningful Impact

Help scientists, engineers, and researchers achieve breakthrough discoveries through reliable technical support and service solutions.

Collaborative Culture

Join a dynamic organization that values innovation, teamwork, continuous learning, and professional development.

What We Offer

✔ Competitive Salary & Performance Incentives

✔ Career Development & Leadership Opportunities

✔ Comprehensive Training Programs

✔ Regional Exposure & Collaboration

✔ Supportive and Innovative Work Environment

✔ Opportunity to Work with Industry-Leading Scientific Technologies

If you are ready to take your technical leadership career to the next level and make a meaningful impact in the world of science and technology, we would love to hear from you.

EA License No: 13C6305

Reg. No.: R1981808/JULIE RODRIGUES LUBRIN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

About the opportunity

We’re looking for Managers with Technology Consulting experience to join our team with experience in one or more of the following:

• SAP ECC6 or S/4HANA with functional competency in one of the following domains:

SD (Sales Distribution) / Material Management (MM) / Warehouse

Management (WM)

In your role as a Manager, Technology Consulting, you will:

• Effectively manage performance improvement projects, develop analysis, run and engage client teams and stakeholders, and deliver high-quality work products.
• Process strong project delivery capabilities and familiar with project management and Agile methodology. Effectively manage both onshore and offshore resources.
• Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.
• Demonstrate in-depth technical/functional capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in advisory services capabilities.
• Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business.
• Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization.
• Experience in data migration for above listed modules
• Review project materials prepared by implementation partner

About you

We are looking for people with the following experience:

• Approximately 6-15 years of recent relevant work experience.
• A bachelor’s degree in computer science, engineering, accounting, finance or a related field.
• Demonstrated ability to build trust and manage high level, executive relationships.
• Demonstrated ability to manage and supervise teams through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, and application mapping.
• Strong written and verbal communication, interpersonal, presentation, client service and business writing and consulting skills, coupled with a strong interest in further designing, developing and integrating business operations and technology
• Ability to research client inquiries and emerging issues
• A dedication to teamwork and integrity within a professional environment
• Project Management or Agile certification is desirable

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

About EY

As a global leader in assurance, tax, transaction and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Want to get to know us better?

Visit ey.com/sg/careers

Become a fan on Facebook: facebook.com/EYCareersSingapore

Follow us on Instagram: instagram.com/EYSGCareers

Connect with us on LinkedIn: bit.ly/EYLinked_Careers

Watch us on YouTube: youtube.com/ernstandyoungglobal

Join us in building a better working world. Apply now.

⚡ Technical Manager – Primary Systems

About the Role

We are seeking a Senior Information Technology Support Manager with deep expertise in Oracle UIM to lead solution design, development, and support for telecom OSS/BSS environments. This role focuses on delivering scalable inventory solutions, driving system integration, and ensuring operational excellence across complex enterprise landscapes.

Key Responsibilities

• Translate inventory and business requirements into high-quality technical design documents

• Design and develop Oracle UIM cartridges using Design Studio aligned with defined architecture

• Model logical and physical inventory structures within UIM systems

• Support integration of Oracle UIM with OSS/BSS platforms and third-party systems

• Manage code build, deployment, and release activities across development and testing environments

• Troubleshoot, debug, and optimize UIM applications, web services, and integrations

• Collaborate with cross-functional teams to ensure seamless upstream and downstream system integration

• Provide technical leadership and guidance for delivery, support, and continuous improvement initiatives

Required Qualifications

• Strong hands-on experience with Oracle Communications Unified Inventory Management (UIM)

• Deep knowledge of Java, J2EE, Spring Boot, REST APIs, Oracle ADF, and microservices architecture

• Experience developing UIM cartridges using Oracle Communications Design Studio

• Proven experience in integrating UIM with OSS/BSS and third-party systems

• Knowledge of UIM APIs, rulesets, extension points, and web services (SOAP/REST, JMS)

• Experience with database technologies (Oracle Database, PL/SQL) and Unix environments

• Strong troubleshooting, analytical, and debugging skills

• Ability to work independently and manage complex technical problem-solving

Preferred Qualifications

• Experience with AWS services and Kubernetes-based deployments

• Understanding of Performance and Fault Management in telecom environments

• Knowledge of Oracle RODOD/RSDOD solutions

• Experience managing service order and engineering order workflows

• Familiarity with Git and modern CI/CD practices

• Leadership experience with team coordination and stakeholder engagement

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About the Role

We are seeking a Senior Information Technology Support Manager to lead the development, deployment, and support of Oracle OSM-based solutions within telecom OSS/BSS environments. This role is critical in ensuring stable operations, high-quality delivery, and continuous improvement of order management systems in complex enterprise landscapes.

Key Responsibilities

• Lead development, enhancement, and support of Oracle OSM solutions aligned with business requirements

• Design, develop, and maintain OSM cartridges using OSM 7.4.x

• Drive troubleshooting, debugging, and issue resolution across production and non-production environments

• Manage deployment activities, including release planning, version control, and environment promotion

• Implement and maintain automation plugins using XQuery and Java

• Collaborate with cross-functional teams to ensure smooth integration across OSS/BSS systems

• Provide technical leadership and guidance to development and support teams

• Engage with stakeholders to ensure effective communication and timely delivery of solutions

Required Qualifications

• Strong expertise in Oracle OSM development and OSS/BSS concepts

• Hands-on experience developing and maintaining OSM cartridges (OSM 7.4.x)

• Proficiency in Oracle Communications Design Studio

• Experience in automation plugin development using XQuery and Java

• Hands-on experience in deployment, release management, and production support

• Good understanding of PSR Model and Order Transformation Manager

• Knowledge of WebLogic administration and OSM installation

• Experience with version control, branching, and release management processes

• Strong analytical, debugging, and problem-solving skills

• Effective communication and stakeholder management skills

Preferred Qualifications

• Domain knowledge in broadband and dark fibre technologies

• Knowledge of cartridge versioning and lifecycle management

• Understanding of message flows across systems and integration patterns within OSM

• Experience in scripting for build and deployment automation

• Leadership experience with team coordination in delivery environments

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About the Role

We are seeking a strategic and hands-on analytics leader to drive the end-to-end delivery of data insights that inform business decisions and organisational strategy. This role combines leadership, advanced analytics, and stakeholder engagement to unlock the value of data and translate it into meaningful outcomes.

You will lead a high-performing team to turn complex data into clear, actionable insights, while partnering with internal and external stakeholders to strengthen data-driven decision-making.

Key Responsibilities

Analytics Leadership & Delivery

• Lead the compilation, analysis and reporting of key performance indicators, ensuring timely and accurate insights delivery
• Translate complex datasets into actionable recommendations for business and industry stakeholders
• Oversee data cleaning, ingestion, transformation and analysis across multiple data sources

Strategy & Insight Generation

• Design and drive analytics strategies using both quantitative and qualitative methodologies
• Apply statistical techniques, forecasting models and data visualisation tools to generate insights
• Identify trends and emerging issues to guide strategic decision-making

Stakeholder Management & Collaboration

• Partner with cross-functional teams, including product, engineering and business stakeholders
• Coordinate with Whole-of-Government (WOG) agencies and external partners on data initiatives
• Provide advisory on data, analytics and economic impact assessments

Operations & Governance

• Oversee reporting cycles, publications and stakeholder data requests
• Ensure high standards of data governance, quality and integrity
• Manage vendors, contracts and end-to-end data operations

Team Leadership

• Lead, mentor and develop a high-performing analytics team
• Foster a culture of innovation, collaboration and continuous learning
• Guide the team in aligning analytics outputs with organisational priorities

What We’re Looking For

Experience & Expertise

• Minimum 8 years’ experience in data analytics, including at least 3 years in a leadership role
• Strong foundation in analytics, statistics, economics, applied mathematics or related disciplines
• Proven experience in data wrangling, modelling, visualisation and insight generation
• Familiarity with statistical modelling, forecasting and market research methodologies

Technical Skills

• Proficiency in analytics tools such as Python, R and SQL
• Experience working with large, complex datasets and multiple data sources
• Ability to integrate analytics outputs into dashboards or platforms

Business & Communication

• Strong ability to translate data into business value and strategic recommendations
• Confident communicator with experience engaging senior stakeholders
• Proven ability to influence and collaborate across diverse teams

Personal Attributes

• Strong analytical thinking with attention to detail
• Self-driven and adaptable in fast-paced environments
• Effective project and stakeholder management skills
• Curious mindset with a passion for learning and innovation

Preferred (but not essential)

• Experience in client-side research or applied analytics environments
• Knowledge of economic impact analysis or cost-benefit assessment

Why Join Us

• Shape strategic decisions through impactful data insights
• Lead meaningful analytics work with real-world outcomes
• Work with diverse stakeholders across industries and sectors
• Grow and develop a high-performing analytics team

"Interested applicants, please email your resume to jacky.wong@persolapac.com or WhatsApp+65 9118 4028 for a confidential discussion about the role."

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and CV, you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at sg.dataprotection@persolapac.com Please feel free to contact us if you have any queries. 

EA License No: 01C4934 PERSOL Singapore Pte Ltd

EA Personnel No: R1107106

Wong Chee Ann Jacky

Meta designs, builds, leases and operates innovative and efficient data centers. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring capacity availability, speed to market, risk management, flexibility, and capital and operational cost efficiency. Meta is seeking an experienced, organized and driven development (program) manager to join the Data Center Site Development team and help build our rapidly scaling data center portfolio.

A successful Development Manager candidate demonstrates the ability to think both analytically and strategically, to dive into the details and also assess projects from a global view, and to develop creative solutions and navigate the challenges that accompany projects of large magnitude and scale. The Development Manager is also an experienced project manager who communicates effectively, forms partnerships, and influences and drives desired outcomes with internal and external stakeholders.

Responsibilities

• Site Evaluation & Selection
• Evaluate opportunities for new data center sites, campus expansions, and strategic land acquisitions by conducting market assessments, including analysis of power availability, fiber connectivity, labor markets, land costs, tax environments, and natural hazard exposure
• Lead the diligence and development process to vet prospective sites and assess site risks and opportunities by analyzing regional and site-specific information pertaining to:
• Permitting and land-use data
• Federal, state, and local tax structures, incentive programs, abatement opportunities, enterprise zone designations, and economic development agreements
• Energy availability, cost, and reliability — including renewable energy procurement pathways, grid capacity, interconnection timelines, and utility rate structures — as well as water supply, capacity, and long-term sustainability
• Natural hazard, floodplain, seismic, and climatological data
• Legal, physical risk, and financial implications, including title encumbrances, easement constraints, environmental liabilities, and geotechnical conditions
• Develop and maintain site evaluation scorecards and comparative frameworks that enable data-driven decision-making across multiple candidate locations
• Conduct preliminary desktop and in-person site visits to validate data findings and assess physical site conditions, access, and surrounding land use compatibility
• Regulatory & Permitting
• Facilitate compliance efforts related to real estate, land use, and utility regulatory matters
• Facilitate application and management of environmental permitting processes, including preparation of environmental impact assessments, stormwater management plans, wetland delineation reviews, air quality permits, noise studies, and endangered species consultations
• Facilitate interpretation of regulations and assess their impact on Meta's data center footprint, operations, and future expansion plans
• Monitor legislative and policy developments related to energy, water, land use, and data center operations, proactively identifying risks and opportunities for Meta's portfolio
• Ensure ongoing compliance with all conditions of approval, permit requirements, and development agreements throughout the construction and operational lifecycle of each site
• Utility & Infrastructure Negotiations
• Facilitate negotiations with electric utility companies to secure reliable, cost-effective power supply agreements, including terms related to capacity, redundancy, rate structures, renewable energy commitments, interconnection timelines, and infrastructure cost-sharing
• Facilitate negotiations with water and wastewater utility providers to establish supply agreements, secure adequate capacity for cooling and operational needs, and ensure compliance with discharge and conservation requirements
• Maintain strong working relationships with utility planning and engineering teams to stay ahead of infrastructure constraints and future capacity limitations
• Advocate for infrastructure improvements or upgrades necessary to support data center development, including transmission line extensions, substation upgrades, and water main improvements
• Stakeholder coordination & communication:
• Take the lead role in organizing cross-functional communications and tracking progress toward on-time delivery of projects by key internal and external stakeholders in support of site selection and development efforts
• Work closely with the Site Selection Manager and other key project team members to ensure alignment among all internal stakeholders and to identify creative, efficient ways to overcome obstacles in the site development process
• Coordinate cross-functional responses to external parties such as government authorities, utility companies, regulatory bodies, industry associations, economic development organizations, and community groups
• Serve as the primary liaison between internal teams and external consultants (land-use attorneys, environmental engineers, civil engineers, lobbyists, and real estate brokers) to ensure deliverables are completed on time and to specification
• Facilitate regular project status meetings, maintain action item trackers, and produce executive-level progress reports for leadership review
• Strategy & Portfolio Management
• Support the development of Meta's near-term and long-term data center location strategy and leased portfolio plan
• Support the preparation of project recommendations, business cases, and investment proposals for presentation to senior management for approval
• Support a portfolio of existing sites under construction or in operation to facilitate on-time and quality delivery
• Track and monitor ongoing site development activities, including agreement management, milestone tracking, financial obligation compliance, and renewal/amendment negotiations
• Maintain a comprehensive database of site-specific entitlements, permits, agreements, and regulatory commitments for all sites within the assigned portfolio
• Process Improvement & Tools
• Develop scalable, efficient tools and processes to improve delivery, communication, and knowledge management for data center site development activity
• Create and maintain standardized templates, checklists, and workflows for site evaluation, permitting, and stakeholder engagement
• Identify opportunities to leverage technology to enhance team productivity and decision-making
• Document lessons learned from completed projects and incorporate best practices into future development activities
• This role requires 25-50% travel

Minimum Qualifications

• Bachelor's degree in Real Estate, Engineering, Computer Science, Operations or Business
• 5+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Experience in managing multiple projects and coordinating with internal staff, external consultants, vendors, and other stakeholders across multiple time zones
• Experience with a range of project management tools and software, (e.g., Google Suite, Excel, PowerPoint, project management software, etc.)

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• 7+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Advanced / Master’s degree in the academic fields listed above
• 7+ years of experience with evaluation and planning for land use diligence, power and water utilities, cooling technology, site development, entitlements, permitting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Lee Kong Chian School of Business (LKCSB).
• Programme & Academic Administration
  • Manage end-to-end student lifecycle processes, from matriculation to graduation
  • Coordinate onboarding activities, academic calendars, programme schedules, and dissertation milestones.
  • Oversee academic administration, including course setup, registration, records management, and workshop logistics.
  • Ensure smooth and timely delivery of classes, workshops, and programme activities.
  • Manage programme budgets, forecasting, student financial matters, and instructor payment processes.
  • Support accreditation and compliance-related activities.
  • Serve as a primary liaison for students, faculty, Academic Directors, and internal stakeholders.
  • Coordinate student engagement initiatives, including orientation, networking events, and programme milestones.
• Support Team on Grading & Academic Processes
  • Support the PD Team in the administration and oversight of grading processes across programmes and workshops.
  • Manage grading timelines, communications, and follow-ups to ensure timely submission by instructors and students.
  • Verify accuracy, completeness, and compliance of grade submissions in accordance with academic policies.
  • Address discrepancies and ensure adherence to grading standards and guidelines
  • Maintain clear documentation of grading processes for reporting and quality assurance.
  • Generate regular and ad hoc reports to support academic monitoring, decision-making, and compliance requirements.
• Systems & Process Management
  • Administer academic processes within institutional systems, ensuring data integrity, timeliness, and compliance.
  • Manage system-based operations, including student enrolment, course registration, grading, and academic records.
  • Update and maintain student and programme records as required.
  • Monitor system workflows to identify bottlenecks, errors, or inconsistencies, and implement corrective actions.
  • Identify opportunities to improve processes and enhance operational efficiency through best practices.
  • Collaborate with internal departments to resolve system-related issues and optimise functionality.
• Other Duties as Assigned
  • Support special projects, events and initiatives that align with the programme's long-term goal.

• Bachelor's degree with at least 4 to 6 years of relevant working experience, preferably in an educational setting.
• Prior experience relevant to this position or acquired in an Institute of Higher Learning (IHL) will be advantageous.
• Strong operational and systems management capabilities.
• High attention to detail and accuracy in academic and grading processes.
• Ability to manage multiple stakeholders and competing priorities effectively.
• Proactive in identifying process improvements and driving efficiency.
• Strong communication and coordination skills.
• Proficient in AI Tools and MS Office (Excel, PowerPoint, Word) and video conferencing tools;
  • Familiarity with analytical tools such as Power BI would be an advantage.
• Willingness to work on weekends and weekday evenings when required.
• A proactive, independent team player with flexibility to perform ad-hoc duties as needed.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Enterprise Software Sales Manager (B2B)
Working days & hours : 5days, Mon- Fri 9am – 6pm
Location: Neil Rd, Singapore 088905 (Maxwell)
Salary: $6000 - $7500 + Commission + AWS + Bonus

Core Responsibilities

• New Business Development: Identify and develop high-value opportunities for application and virtualization performance monitoring solutions within assigned sectors / industries.
• Full Sales Cycle Management: Manage the entire process from prospect creation and cold-calling to value proposition, negotiation, and deal closure.
• Pipeline & Forecasting: Build and maintain a healthy pipeline of qualified opportunities and ensure accurate records in the CRM (Salesforce.com) for management reporting.
• Channel & Partner Strategy: Identify and develop potential partners (MSPs/GSIs); organize technical training and coordinate sales activities to ensure partners are actively promoting company solutions.
• Consultative Selling: Research client technology stacks to identify performance issues and present clear value propositions for identified problem statements.
• Technical Alignment: Coordinate company consulting resources to support partner pre-sales activities and maintain deep knowledge of industry trends.

Requirements

• Strong B2B sales skills, with 10+ years of sales experience, able to communicate with senior management and clients.
• Preferred to have knowledge of Salesforce, Citrix, VMware, and cloud technology.

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279