Total 2,254 firmware engineer job vacancies in Information Technology category in Singapore

Responsibilities

• Design and develop scalable backend services integrating with external vendor systems via RESTful APIs
• Implement robust data ingestion services including pagination and incremental/time-window retrieval
• Handle API error handling, retries, and idempotent processing to ensure reliable integrations
• Build and maintain data pipelines for processing large volumes of transactional and event data
• Perform data transformation, validation, and enrichment for downstream systems
• Support batch and near real-time data processing workflows
• Develop and deploy applications using Microsoft Azure services such as Azure Functions, App Services, Storage, Key Vault, APIM, and VNET
• Design scalable, resilient, and highly available cloud-native solutions
• Implement observability practices including logging, monitoring, and alerting
• Ensure data accuracy, consistency, and reconciliation across multiple data sources
• Support auditability and traceability of data flows for regulatory requirements
• Collaborate with external vendors on API contracts and integration designs
• Deliver high-quality, maintainable, and reusable software solutions
• Contribute to engineering standards, best practices, and continuous improvement initiatives
• Support CI/CD pipelines, automated testing, and continuous delivery practices

Requirements

Core Technical Skills

• Strong proficiency in Python (preferred) or backend languages such as Java or Node.js
• Strong SQL proficiency including PostgreSQL, MySQL, or T-SQL
• Solid experience building backend services and API integrations
• Experience working with RESTful APIs and JSON payloads
• Knowledge of secure integration patterns including API keys, TLS, certificates, and PGP

Good understanding of:

• Pagination, filtering, and incremental data retrieval
  Idempotency, retries, and distributed system failure handling
• Experience with data visualisation tools such as Power BI, including connectivity and configuration

Data Engineering & Processing

• Experience building batch or streaming data pipelines
• Familiarity with data transformation, validation, and data modelling
• Experience handling large datasets and high-volume ingestion systems
• Understanding of data reconciliation and audit requirements is an advantage

Databases

• Experience with relational databases such as PostgreSQL or MS SQL
• Knowledge of query optimisation and large-scale data handling

Cloud & DevOps

• Experience with cloud platforms, preferably Microsoft Azure
• Experience setting up and managing CI/CD pipelines using GitLab CI/CD or similar tools
• Familiarity with Docker/containerisation is an advantage

Observability & Reliability

• Experience implementing logging, monitoring, metrics, and alerting solutions
• Understanding of system reliability and fault-tolerant design principles

Position Summary

We are seeking a highly skilled Network Reliability Engineer (NRE) with strong hands-on experience across hybrid and cloud network environments, including on‑premises data centers and AWS/Azure cloud platforms. The role focuses on reliability, availability, scalability, automation, and observability of network and security platforms using NRE/SRE principles, CI/CD practices, and deep API-driven integrations. Also has performed Network domain automation using Ansible Automation Platform

Key Responsibilities

• Own end‑to‑end reliability and performance of hybrid and cloud-connected network services.

• Apply Network Reliability Engineering(NRE) principles to reduce operational toil and improve service resilience.

• Design, implement, and continuously improve highly available hybrid and cloud network architectures.

• Perform deep technical troubleshooting and root cause analysis for complex network and security incidents.

• Build automation and self‑healing workflows supporting Day‑1, Day‑2, and Day‑N operations.

• Integrate infrastructure changes into CI/CD pipelines with proper testing, validation, and rollback.

• Define, monitor, and improve SLIs, SLOs, and error budgets for network services.

• Partner with cloud, security, application, and platform teams to meet business KPIs and KRAs.

Ansible :

· Develop, maintain, and optimize Ansible playbooks, roles, and inventories to automate network device configuration, deployment, and operational activities across multi-vendor environments. 

· Automate routine network tasks such as configuration management, backups, compliance checks, firmware upgrades, and provisioning to reduce manual effort and improve reliability. 

· Translate network SOPs, runbooks, and BAU activities into reusable Ansible-based automation workflows(Infrastructure-as-Code) for scalable and consistent execution. 

· Implement event-driven and self-healing automation by integrating Ansible playbooks with monitoring systems, APIs, and ITSM tools to enable automated remediation and faster incident resolution. 

· Ensure network consistency and compliance by using Ansible to validate device state, detect configuration drift, and enforce standardized configurations across network infrastructure. 

Hybrid, Cloud & Data Center Networking

• Hands‑on experience supporting Cisco ACI fabrics integrated with hybrid connectivity models.

• Strong working knowledge of Cisco IOS‑XE and Cisco NX‑OS in enterprise and data center environments.

• Experience managing Cisco Wireless LAN Controllers (WLC).

• Practical experience with AWS networking including VPC design, routing, security groups, NACLs, Transit Gateway, VPN, and Direct Connect.

• Practical experience with Azure networking including VNets, UDRs, NSGs, VPN Gateway, ExpressRoute, and Azure Firewall.

• Understanding of hybrid connectivity patterns such as internet, MPLS, site‑to‑site VPN, client VPN, and secure cloud access.

Network Security & Proxy Platforms

• Hands‑on experience with enterprise firewalls: Check Point, Palo Alto, and Cisco Firepower (FTD).

• Experience using Algo Sec for firewall policy lifecycle management and automation across hybrid and cloud environments.

• Strong expertise with proxy and secure web gateway solutions including Bluecoat ProxySG (SGOS), BMC, and CAS.

• Cloud‑delivered security experience with Zscaler ZIA, ZPA, and ZTNA supporting hybrid and remote access models.

Application Delivery & Traffic Management

• Hands‑on experience with F5 VELOSchassis.

• Strong expertise in F5 LTM, GTM, and APM modules.

• Experience designing resilient application delivery for on‑prem and cloud workloads.

Monitoring, Observability & Telemetry

• Hands‑on experience with Datadog for monitoring hybrid and cloud network services.

• Experience with Cisco DNA Center (DNAC)for assurance and network automation.

• Experience with Forescout for network visibility, device profiling, and compliance.

• Strong experience building dashboards and alerts using Prometheus and Grafana.

Automation, CI/CD & Engineering Skills

• Strong experience with Ansible for network and security automation.

• Hands‑on experience integrating GitHub for version control, peer reviews, and change traceability.

• Experience building CI/CD pipelines for infrastructure and network changes.

• Experience using REST APIs, SDKs, CLI tools, and GUIs to integrate network, security, and cloud platforms.

• Experience developing tools, services, or dashboards using Python and Django.

• Ability to implement Infrastructure as Code (IaC) and automated validation workflows.

Skills & Competencies

• Strong reliability engineering mindset with focus on automation and scalability.

• Proven experience operating production hybrid and cloud network environments.

• Excellent troubleshooting and analytical abilities.

• Ability to translate business KRAs into measurable technical reliability objectives.

• Strong documentation, collaboration, and communication skills.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.

• 7–12 years of experience across Network Engineering, Network Security, Cloud Networking, or NRE/SRE roles.

• Relevant certifications (CCNP/CCIE,AWS/Azure Networking, PCNSE, CCSA/CCSE, F5) are a plus.

Work Environment

This role includes on‑call rotations, participation in major incident response, CI/CD-driven change management, and collaboration with global teams supporting enterprise hybrid and cloud network platforms.

Key Responsibilities:

• Manage RFQ, NPD, NPI, FA and Product Transfer.

• Prepare requisition for order, review supplier offers, make technical bid evaluation if required.

• Liaise and coordinate with customers and other departments pertaining to project activities and order fulfilment

• Work closely with customers on audit, engineering change order

• Responsible for projects transferred from development to operations, ensuring that documents and procedures are in place to independently handle repeat sales orders.

• Monitor and manage Suppliers’ performance to meet delivery, cost and quality targets

• Identify and mitigate program risks and implement risk mitigation plans

• Collaborate with cross-functional team members to meet Key Performance Indicators and Operational deliverables.

• Lead the development of simulation test cases for the verification of process change initiatives.

• Utilize manufacturing and/or business operations experience to quickly frame the operational challenge and visualize a solution

• Support Design, Engineering activities of the day-to-day operations.

• Responsibility & coordination of the complete certification process from application to approval for products

• Creation of technical documentation, e.g. technical drawings (2D drawings and 3D models)

• Knowledge of the supplier landscape and the materials (knowledge of who can manufacture which product)

• Ensuring product compliance, enforce quality assurance protocols and standards

Skills & Qualification:

• Degree/Diploma/Higher Nitec in Electronics/Mechanical/Mechatronics Engineering

• Minimum 1 - 2 years of relevant experience in a manufacturing industry,. Contract manufacturing background will be at advantage

• Experience in communicating with contract manufacturers / suppliers

• Must able to analyse technical drawing/specification

• Experience in SAP system is a plus

• Strong communication and program management skills

• Addresses present issues immediately and independently

• Possess self-confident and willing to share opinions and expertise in discussions

• Able to communicate to all levels in the organization

• Provide support to colleagues in the department and work as a team to achieve departmental goals & targets

. Candidates without prior experience are welcome to apply

Working hours:

Mon to Fri 8.30am - 5.30pm

Our client is a one of the leading players in the Industrial Manufacturing industry. Due to business needs, they are now recruiting a Application Engineer to be part of their Sales team to support their business needs. They are located in the East - easily accessible.

Job Responsibilities of Application Engineer:

• Evaluate technical requirements of sales opportunities and recommend suitable product solutions
• Advise customers on product selection for standard and specialized applications
• Review customer specifications to assess feasibility and solution fit
• Prepare and support technical proposals for standard, modified, or custom solutions
• Provide product training and technical presentations to customers
• Offer on-site support including product selection, installation guidance, and troubleshooting
• Handle and resolve technical complaints effectively
• Support marketing activities such as trade shows, promotions, and technical content development
• Gather customer feedback to support product improvements and new product development
• Assist in product launches and product line optimization initiatives
• Build and maintain strong relationships with internal and external stakeholders
• Coordinate projects and ensure clear communication across teams
• Apply structured problem-solving and process management tools

Requirement

• Degree in engineering field
• 5-10 years of application engineer experience in industrial manufacturing sector
• Comfortable with overseas travelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you.

As a Software Engineer II at JPMorganChase within the Corporate and Investment Banking Technology, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting

• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance

• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications

• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation

• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity

• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development

• Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems

• Adds to team culture of diversity, opportunity, inclusion, and respect

• Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards.

• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience

• Bachelor’s Degree in Computer Science or equivalent

• Hands-on practical experience in system design, application development, testing, and operational stability

• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages

• Demonstrable ability to code in one or more languages

• Experience across the whole Software Development Life Cycle

• Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security

• Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

• Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, testing, troubleshooting, or documentation) with demonstrated ability to critically evaluate and validate AI-generated outputs.

• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations.

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies

• Exposure to cloud technologies

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=6e0a5c62cb1c1da5af08ed382b9ad143

Job Descriptions:

• Analyse, design, implement, and support Equities Trading systems within a Banking & Financial Services environment.

• Deliver end-to-end solutions covering requirements analysis, system design, development, testing (SIT/UAT), deployment, and production support.

• Design and maintain FIX protocol interfaces and MQ-based integrations for order routing, execution, and trade processing.

• Support trading applications on Oracle and Linux/Unix platforms, including troubleshooting, performance tuning, and root cause analysis.

• Collaborate with business users, vendors, and infrastructure teams to ensure stable, scalable, and compliant trading solutions.

• Maintain technical documentation, operational procedures, and ensure adherence to security, risk, and regulatory standards.

Skills Required

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, with 5+ years of Banking/Financial Services IT experience.

• Strong experience supporting Equities Trading systems, trading lifecycle processes, and low-latency front-office applications.

• Hands-on expertise in FIX Protocol, Message Queues (MQ), Oracle SQL, Linux/Unix, shell scripting, and system integration.

• Proficiency in Java/J2EE technologies, application servers, DevOps tools, monitoring platforms, and production support environments.

• Strong analytical, troubleshooting, and problem-solving skills with the ability to work independently in high-pressure environments.

• Experience with brokerage/trading platforms, market data feeds, and regional/global trading system rollouts is advantageous.

Key Responsibilities

• Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.

• Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.

• Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with company policies including (but not limited to) engineering/lab notebooks, patents, confidentiality, ISO, safety and others as required.

• Ensures that the utilization of all material and financial resources is carried out in an effective manner.

• Effectively assigns work to subordinate staff, providing for professional development in addition to maximum productivity for the area. Responsible for development, support, maintenance and implementation of a large complex project/multiple medium sized projects through a team, utilizing team leads. End to end people management responsibilities for the assigned group.

• Spearheads research and development of new technologies, as appropriate, and ensures that newly created processes, designs, and/or methodologies are incorporated into Applied Materials products/services, and/or disseminated to other areas as needed.

• Effectively utilizes computing resources for optimization of design development activities and timelines.

• Drives the application of principles, theories and concepts and determines the best course of action. Resolves complex problems of department wide operations.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems 

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives

• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Why Join
Imagine being part of a team that powers the technology behind one of Singapore's longest established banks. As an Application Support Engineer at OCBC, you'll play a critical role in ensuring our systems and infrastructure are secure, efficient, and always available. You'll be part of a team that's driving innovation and transformation in the banking industry.

How you succeed
To succeed in this role, you'll need to stay ahead of the curve when it comes to technology trends and advancements. You'll work closely with our technology teams to design, implement, and maintain our infrastructure, ensuring it's aligned with our business goals and objectives. You'll need to be proactive, collaborative, and always looking for ways to improve our systems and processes.

What you do

• Provide technical support for credit processing applications

• Monitor application performance, availability, and functionality; troubleshoot and resolve related incidents promptly.

• Analyse logs, error messages, and system metrics to diagnose and identify root causes of issues.

• Collaborate closely with development, QA, and infrastructure teams to escalate and resolve complex technical problems.

• Conduct impact analysis and assist with the deployment of patches, fixes, and software upgrades.

• Document incidents, resolutions, and workarounds thoroughly in the knowledge base for future reference.

• Participate in on-call rotations to deliver timely support during critical incidents and outages.

• Assist with performance tuning and optimization efforts to enhance application efficiency.

• Support integration points between microservices and external systems, ensuring seamless communication.

• Adhere to ITIL best practices and maintain compliance with established service level agreements (SLAs).

Who you are

• Bachelor’s degree in computer science, Information Technology, or a related field.

• At least 10 years of experience in application support management.

• Hands on Experience with IIS, WebLogic Server

• Proficient in JAVA application support and troubleshooting.

• Experience with RESTful APIs, messaging queues (e.g., Kafka), and containerization (Docker/Kubernetes) is a plus.

• Familiarity with monitoring and logging tools such as ELK Stack, Grafana

• Experience with Spring Boot and Microservices architecture.

• Solid understanding of databases (MySQL, Oracle & Postgres ) and ability to write and optimize SQL queries.

• Hands-on experience with IIS and Oracle WebLogic Server, including deployment support, configuration, monitoring, troubleshooting, and performance tuning.

• Good understanding of CI/CD pipelines and DevOps practices.

• Strong analytical and problem-solving skills.

• Excellent communication skills and ability to work collaboratively in a team environment.

• Ability to work under pressure and handle multiple priorities.

Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
 

Position Summary

We are seeking a highly skilled Network Security Engineer with Subject Matter Expert (SME)–level expertise in AlgoSec Security Management solutions. The ideal candidate will have expert-level hands-on experience with AlgoSec firewall automation and integration with multiple firewall platforms including Palo Alto, Check Point, Cisco FTD, and FortiGate. This role also requires strong hands-on expertise with enterprise firewalls and will be responsible for firewall rule migrations, automation, and Day 2 operations support in the Network Security domain.

Key Responsibilities

- Serve as SME for AlgoSec, including design, implementation, customization, and ongoing optimization.
- Perform end-to-end firewall rule automation and policy management using AlgoSec.
- Integrate AlgoSec with multiple firewall platforms such as Palo Alto, Check Point, Cisco FTD, and FortiGate.
- Lead and execute firewall rule migrations between different firewall vendors.
- Provide Day 2 operational support for network security infrastructure with a primary focus on firewalls.
- Troubleshoot complex firewall and policy-related issues across heterogeneous environments.
- Collaborate with network, cloud, and application teams to support secure connectivity requirements.
- Ensure compliance with security policies, audit requirements, and industry best practices.
- Create and maintain technical documentation, SOPs, and operational runbooks.

Required Technical Skills

- Expert-level hands-on experience with AlgoSec Firewall Analyzer, Fire Flow, and AppViz (or equivalent modules).
- Strong hands-on expertise with Palo Alto and/or Check Point firewalls (SMElevel preferred).
- Experience working with Cisco FTD and FortiGate firewalls.
- Proven experience in firewall policy design, optimization, and cleanup.
- Strong understanding of network security concepts including ACLs, NAT, VPNs, and routing.
- Experience with firewall rule migration projects across multiple vendors.
- Familiarity with automation, APIs, and integration with ITSM tools is a plus.

Preferred Qualifications

- Industry certifications such as PCNSE,PCCSE, CCNP Security, Fortinet NSE, or AlgoSec certification.
- Experience supporting large enterprise or service provider environments.
- Exposure to cloud security platforms and hybrid network environments.
- Strong analytical, troubleshooting, and problem-solving skills.

Soft Skills

- Strong communication and stakeholder management skills.
- Ability to work independently and lead technical initiatives.
- Detail-oriented with a strong focus on operational excellence and security compliance.

Job Responsibilities:

• 2.5D/3DIC platform development.
• New unit module development and devices development.
• New process verification and qualification.
• New platform DSM setup
• Customer engagement and new product verification

Capability

• Solid semiconductor process integration and device characterization skills
• Semiconductor device physics and analysis skill.
• Experienced in 2.5D and 3DIC process development are plus.
• Skill on FMEA, control plan, DOE (design of experiment) and problem solving.
• Good communication, self-motived and avid learner

Qualification

• At least bachelor degree in microelectronics/electronics/electrical/physics/Materials engineering or other relevant fields.
• At least 3 years working experience in semiconductor R&D or related foundry experience of integration/process/device engineer.
• Working experience: 2.5D and 3DIC integration and device background are plus.
• Proficient English oral and writing skill.

Role Overview
A banking institution is looking for a Data & Analytics Engineer to support AI-driven operations analytics, with a focus on log analysis, incident insights, and data modelling for intelligent operations. This role sits at the intersection of data engineering, analytics, and AI enablement.

Key Responsibilities

Data Engineering & Pipelines

• Design and build data pipelines for logs, incident records, and infrastructure metrics

• Integrate with log aggregation and monitoring platforms

• Structure and prepare data for AI and analytics consumption

AI-Driven Analytics

• Enable log correlation and intelligent reasoning using AI tools

• Collaborate with AI teams to feed structured data into machine learning models

Operations Analytics Use Cases

• Deliver analytics for incident management, storage and infrastructure metrics, and log monitoring insights

Dashboard & Visualisation

• Build dashboards using business intelligence and monitoring tools

• Present insights to leadership and support demo and rollout activities

Data Modelling & Governance

• Design data models for operational analytics

• Ensure data quality, consistency, and scalability across solutions

Requirements

Technical Skills

• Strong experience in SQL and data modelling

• Hands-on experience with ETL and data pipelines

• Proficiency with business intelligence tools (e.g., Power BI or similar)

• Experience with log and monitoring platforms (e.g., Elastic, Splunk, or similar)

• Exposure to AI/ML concepts or LLM integration
  

  Interested candidates please email your latest resume to subagio@tangspac.com

Duty：

• Responsible for end-to-end quality assurance of IPTV/OTT software products (such as set-top box applications, backend services, etc.), including developing and implementing comprehensive testing strategies and plans.

• Deeply understand product requirements and designs, independently design, write, review, and execute efficient and comprehensive test cases covering functional, interface, performance, and compatibility aspects.

• Conduct front-end and back-end testing (including UI/UX, API interfaces, and core business logic), accurately identify, document, track, and verify software defects.

• Design and execute interface testing, proficient in using relevant interface testing tools.

• Proficient in using Android Debug Bridge (ADB) for device connection, log capture, file operations, performance monitoring, and other testing support tasks.

• Capable of log analysis and network packet capturing (e.g., Wireshark), enabling quick identification and diagnosis of complex issues.

• Design, execute, and monitor performance testing, analyze performance bottlenecks, and evaluate system stability and reliability under high load.

• Maintain close communication with domestic and international clients, development teams, and product teams, and clearly report on testing progress, risks, and quality status.

• Participate in testing process optimization to improve testing efficiency and product quality.

• Able to accept short-term, frequent business trips both domestically and internationally (especially in project-related regions) to support on-site testing, client communication, and issue resolution.

Requirements：

• Bachelor's degree or higher, preferably in Computer Science, Software Engineering, Communication Engineering, or a related field.

• At least 3 years of software testing experience, with mandatory experience in the IPTV/OTT industry or similar audio/video streaming domains.

• Proficient in software testing theories, processes, and methodologies; familiar with agile development practices.

• Good ability in test case design and execution, capable of independently testing complex modules.

• Solid experience in front-end (Web/App UI interaction) and back-end (service logic, data) testing.

• Extensive interface testing experience, proficient in using at least one mainstream tool such as Postman, JMeter, or SoapUI.

• Proficient in common Android ADB commands, able to effectively apply them for testing support and troubleshooting.

• Skilled in log analysis techniques (e.g., Android Logcat) and network packet capture tools (e.g., Wireshark) for issue diagnosis.

• Experience in performance testing, familiar with performance testing concepts, tools (e.g., JMeter, LoadRunner), and result analysis methods.

• Familiar with common Linux command-line operations.

• Familiarity with defect management tools (e.g., JIRA, Zentao) and test case management tools (e.g., TestLink, Xray, qTest).

• Knowledge of common network protocols (e.g., HTTP/HTTPS, TCP/IP, UDP, RTSP, RTP) and streaming protocols (HLS, DASH).

• Basic understanding of database operations (SQL).

• Candidates with foundational knowledge in front-end technologies (HTML, CSS, JS) or back-end programming (e.g., Java, Python) are required.

• Clear and professional verbal communication with overseas clients and writing technical documentation and test reports.

• Good logical thinking and analytical skills, able to quickly learn complex systems.

• Excellent communication, coordination, teamwork, and sense of responsibility.

• Proactive, resilient under pressure, and skilled at resolving unexpected issues during testing.

• Candidates with experience in overseas project collaboration or customer support are required.

• Familiarity with specific IPTV/OTT middleware or platforms (e.g., Mediaroom, Android TV, RDK) is a plus.

• Experience in automation testing (UI/interface) is a plus.

• Able to accommodate domestic and international business travel requirements.

As a IT Support Engineer(End user), you will be responsible for providing technical assistance and support to end-users and ensuring the smooth operation of IT systems and services.

You will diagnose and resolve technical issues, escalate problems as necessary, and provide timely responses to user inquiries. Additionally, you will contribute to the development and maintenance of support documentation and assist in the implementation of IT projects.

Job Responsibilities:

• Provide technical support to employees for hardware, software, and application-related issues.
• Troubleshoot Windows OS,Microsoft Outlook, Office 365 applications, and general IT problems.
• Install, configure, and maintain organization-approved software and applications on desktops, laptops, and mobile devices.
• Assist users with device setup, configuration, and data migration when replacing or upgrading computers.
• Ensure endpoint security solutions (e.g., encryption, antivirus) are active and compliant.
• Manage Windows Active Directory for user accounts (e.g., account creation, password resets, access management).
• Set up and configure Office 365 email accounts for new employees.
• Support and troubleshoot smartphones,tablets (Android & iOS) for corporate email and application access.
• Perform basic hardware troubleshooting for desktops, laptops, and peripherals (printers, scanners, monitors).
• Coordinate with vendors for hardware repairs, warranty claims, and replacements.
• Assist in setting up meeting room IT equipment, video conferencing tools, and collaboration platforms.
• Maintain documentation for common IT issues, troubleshooting steps, and user guides.
• Educate employees on best practices for IT security, email usage, and software tools.
• Assist in preparing training materials or conducting brief IT training sessions when needed.
• Work closely with the service deskteam for ticket resolution and escalation.
• Maintain accurate records of IT support activities, issue resolutions, and asset inventory.
• Ensure timely submission of support reports, work logs, and attendance records.
• Attend weekly team meetings for updates and knowledge sharing.

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates.
• Installing/de-installing/extending/relocating/testing all carrier circuits to the network hardware.
• Installing/de-installing/relocating all patch cabling for systems and network hardware.
• Installing/de-installing/relocating all Data Center hardware.
• Assist with the coordination of cabinet power, circuit and patch infrastructure installations with various facilities, electrical and communications vendors.

Skills/Requirement

• Experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
• Basic background on enterprise data center facilities and infrastructure environments.
• In-depth knowledge of complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet.
• Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol is a must.
• Excellent communication and writing skills are a must.
• Knowledge of trouble ticketing systems, change control, Project processes and associated tools.
• Logical problem-solving techniques and associated experience in system, data center facilities and telecommunications.
• Experience with project management.
• Financial Services industry knowledge is a plus.

• Bachelor’s degree in computer science, Information Technology, or an equivalent engineering discipline, with 4-7 years of progressive software development experience featuring a strong emphasis on hardware-software integration.

• Deep, hands-on development experience in C/C++ and .NET across both Windows and Linux environments (including VMware), with a focus on writing high-performance, maintainable code.

• Experience managing and optimizing MS SQL or MySQL databases, alongside integrating distributed systems via MQTT, REST APIs, Web Services, and XML/SOAP.

• Demonstrated experience architecting, hosting, and deploying software applications and web platforms locally. Candidates should possess strong capabilities with web servers (IIS, Apache, or Nginx), local containerization (Docker/Kubernetes), CI/CD pipelines, and bare-metal server configuration within private enterprise networks. Prior experience with public cloud environments is advantageous but not mandatory.

• Practical knowledge of Cameras, ONVIF protocols, and the methodologies required to interface software with diverse physical sensors, scanning devices, or COTS systems.

• Exposure to Machine Learning concepts; preference will be given to candidates who demonstrate the ability to leverage AI methodologies to streamline processes and drive systemic efficiency.

• Excellent verbal/written skills with a track record of writing clean technical documentation (design specs, user guides) and delivering product demos to customers.

• Passion for data analytics and photography/imaging technologies.