Total 22 Director/C-Level customer experience manager job vacancies in Information Technology category in Singapore

This is a perm role for one of our client in the Banking Sector

Job Scope

• The Chief of Staff serves as a trusted strategic partner to the Chief Executive of Singapore Branch, responsible for driving execution of strategic priorities, enhancing organizational effectiveness, and ensuring alignment across business units.
• This role acts as a force multiplier, enabling leadership to focus on high‑impact decisions while ensuring disciplined follow‑through, governance, and communication across the bank.

Job Description

1. Strategic Planning & Execution

• Partner with the Chief Executive and senior leadership to translate corporate strategy into executable initiatives
• Track and manage strategic priorities and enterprise-wide initiatives
• Prepare board‑level and executive presentations, strategy papers, and decision briefs
• Identify risks, interdependencies, and mitigation strategies for key initiatives

2. Executive Management & Governance

• Act as an advisor and sounding board to the Chief Executive on strategic, operational, and organizational matters
• Support preparation for Board of Directors, Management Committee, and key regulatory meetings
• Ensure decisions made by leadership are documented, communicated, and executed
• Monitor follow‑ups and ensure timely delivery of agreed outcomes

3. Cross‑Functional Coordination

• Drive alignment across business, risk, compliance, finance, technology, and operations
• Resolve bottlenecks and escalate issues objectively and constructively
• Lead cross‑functional task forces for major initiatives (e.g., transformation, integration, remediation)

4. Performance & Business Management

• Oversee management reporting, dashboards, KPIs, and performance reviews
• Support annual business planning, budgeting, and forecasting cycles
• Track financial and non‑financial performance against targets
• Provide data‑driven insights to improve productivity and decision‑making

5. Regulatory Risk and Control Oversight

• Partner with Risk, Compliance, and Legal teams to ensure regulatory expectations are met
• Support leadership in managing MAS interactions, audits, and supervisory reviews
• Ensure strong governance, controls, and issue remediation discipline

6. Organizational Effectiveness & Culture

• Support leadership in shaping organizational structure, talent strategy, and succession planning
• Drive internal communications and leadership messaging
• Champion a high‑performance, ethical, and inclusive culture
• Support change management and transformation initiatives

7. Special Projects & CEO Office Support

• Lead confidential, high‑impact projects on behalf of the CEO
• Support M&A, partnerships, transformation, or crisis management efforts
• Act as proxy for the CEO in selected internal forums when required

Interested applicants, please click "APPLY NOW"

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito || EA Registration: R25126580

This is a perm role for one of our client in the Banking Sector

Job Scope

• The Chief of Staff serves as a trusted strategic partner to the Chief Executive of Singapore Branch, responsible for driving execution of strategic priorities, enhancing organizational effectiveness, and ensuring alignment across business units.
• This role acts as a force multiplier, enabling leadership to focus on high‑impact decisions while ensuring disciplined follow‑through, governance, and communication across the bank.

Job Description

1. Strategic Planning & Execution

• Partner with the Chief Executive and senior leadership to translate corporate strategy into executable initiatives
• Track and manage strategic priorities and enterprise-wide initiatives
• Prepare board‑level and executive presentations, strategy papers, and decision briefs
• Identify risks, interdependencies, and mitigation strategies for key initiatives

2. Executive Management & Governance

• Act as an advisor and sounding board to the Chief Executive on strategic, operational, and organizational matters
• Support preparation for Board of Directors, Management Committee, and key regulatory meetings
• Ensure decisions made by leadership are documented, communicated, and executed
• Monitor follow‑ups and ensure timely delivery of agreed outcomes

3. Cross‑Functional Coordination

• Drive alignment across business, risk, compliance, finance, technology, and operations
• Resolve bottlenecks and escalate issues objectively and constructively
• Lead cross‑functional task forces for major initiatives (e.g., transformation, integration, remediation)

4. Performance & Business Management

• Oversee management reporting, dashboards, KPIs, and performance reviews
• Support annual business planning, budgeting, and forecasting cycles
• Track financial and non‑financial performance against targets
• Provide data‑driven insights to improve productivity and decision‑making

5. Regulatory Risk and Control Oversight

• Partner with Risk, Compliance, and Legal teams to ensure regulatory expectations are met
• Support leadership in managing MAS interactions, audits, and supervisory reviews
• Ensure strong governance, controls, and issue remediation discipline

6. Organizational Effectiveness & Culture

• Support leadership in shaping organizational structure, talent strategy, and succession planning
• Drive internal communications and leadership messaging
• Champion a high‑performance, ethical, and inclusive culture
• Support change management and transformation initiatives

7. Special Projects & CEO Office Support

• Lead confidential, high‑impact projects on behalf of the CEO
• Support M&A, partnerships, transformation, or crisis management efforts
• Act as proxy for the CEO in selected internal forums when required

Interested applicants, please click "APPLY NOW"

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito || EA Registration: R25126580

The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is pivotal in advancing the firm's data and analytics capabilities, ensuring strong adherence to data & AI risk & control while enabling the data & analytics strategy for superior decision-making and business outcomes to serve our clients and markets. By leveraging data & AI/ML, the CDAO develops innovative solutions to support commercial goals, enhance productivity, and manage risks. The Asia Pacific Chief Data & Analytics Office (CDAO) advances the firm’s data and analytics strategy, platforms, solutions, capabilities, and governance to deliver trustworthy, responsible, innovative, and commercially value outcomes across the APAC markets and businesses.

As a Data & AI Platform Product Manager - Vice President within the APAC Chief Analytics and Data Office, you will own the APAC technical product agenda for the firm’s Data & AI platform capabilities. You will translate APAC business, regulatory, and user needs into clear product requirements, prioritized backlog/roadmap inputs, and measurable adoption outcomes. You will partner closely with APAC and global stakeholders across Product, Engineering, Customer Success, Product Enablement, Business Adoption, Risk, Controls, Data/AI Governance, and Lines of Business to ensure platform capabilities are fit-for-purpose, production-ready, and scalable across APAC markets.

Job responsibilities

• Lead APAC technical product discovery with business sponsors, end users, client technology teams, Customer Success, and Business Adoption to identify high-impact Data & AI platform opportunities

• Develop a strong understanding of APAC workflows, user pain points, data flows, technical constraints, regulatory expectations, and adoption barriers across markets and Lines of Business

• Triage incoming demand to determine the right path (self-serve, product expertise, solution design, new feature development, or APAC-specific capability) and define clear problem statements and success criteria

• Define APAC-specific platform requirements across functional, data, integration, access/entitlements, controls, and user experience needs, including user journeys and acceptance criteria

• Translate data governance, AI governance, risk and control expectations into platform capability requirements (e.g., approvals, guardrails, lineage, auditability, evidence capture)

• Define non-functional requirements where needed (scalability, resilience, performance, security, access control, operational readiness)

• Own and maintain the APAC technical product backlog; ensure requirements are engineering-ready for feasibility assessment, sequencing, dependencies, and delivery planning

• Partner with APAC CAO/CPO and intake forums to prioritize work based on business value, regulatory relevance, risk/control requirements, user impact, and technical feasibility

• Provide structured APAC inputs into global/regional platform roadmaps, balancing regional needs with global strategy to avoid unnecessary fragmentation

• Define measurable outcomes and track success (adoption, usage, value realization, control adherence, production readiness, customer satisfaction), converting learnings into backlog improvements

• Communicate priorities, trade-offs, and roadmap implications to senior stakeholders; produce executive-ready product briefs and decision materials

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science, Business, Mathematics, Artificial Intelligence, or related field

• 8+ years of experience in technical/platform product management, data/AI platforms, enterprise technology products, or related roles

• Strong understanding of data and AI platform capabilities (data management, analytics enablement, AI/ML enablement, governance, lineage, data quality, access controls/entitlements, adoption)

• Demonstrated ability to translate business problems, regulatory requirements, and technical constraints into product requirements, user journeys, acceptance criteria, and roadmap priorities

• Strong technical fluency (data flows, APIs, platform architecture, cloud-based platforms, integration patterns, technical documentation, non-functional requirements)

• Experience partnering with engineering teams to shape platform capabilities while maintaining clear product ownership of the “what/why/for whom”

• Strong product judgment with ability to make trade-offs across value, urgency, feasibility, risk, and platform strategy

• Experience operating in financial services or another regulated environment

• Strong stakeholder management and influencing skills across senior business, product, engineering, risk, and governance partners

• Strong written and verbal communication skills, including creating product briefs, prioritization recommendations, and executive decision materials

• Ability to manage ambiguity, structure complex problems, and drive alignment across regional and global stakeholders

Preferred qualifications, capabilities, and skills

• Experience with enterprise data platforms, AI/ML platforms, cloud analytics platforms, data marketplaces, internal developer platforms, or internal user platforms

• Experience in a CDAO/data office, analytics/AI function, platform product organization, or enterprise transformation program

• Track record supporting platform adoption across multiple countries, Lines of Business, or regulated jurisdictions

• Familiarity with data governance, data quality, lineage/metadata, access management, and AI/model governance expectations

• Experience defining product requirements for APIs, data products, workflow tools, self-service platforms, analytics capabilities, or AI/ML enablement platforms

• MBA, Master’s degree, or advanced technical/product qualification

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ffdea93a6c82f31cf13d8d19de51eaf1

The Chief Data & Analytics Office (CDAO) at JPMorganChase is pivotal in advancing the firm’s data and analytics capabilities, ensuring strong adherence to data & AI risk & control while enabling the data & analytics strategy for superior decision-making and business outcomes to serve our clients and markets. By leveraging data & AI/ML, the CDAO develops innovative solutions to support commercial goals, enhance productivity, and manage risks. The Asia Pacific Chief Data & Analytics Office (CDAO) advances the firm’s data and analytics strategy, platforms, solutions, capabilities, and governance to deliver trustworthy, responsible, innovative, and commercially valuable outcomes across the APAC markets and businesses.

As a Data & AI Platform Product Manager – Associate within the APAC Chief Data & Analytics Office, you will support the APAC technical product agenda for the firm’s Data & AI platform capabilities. You will help translate APAC business, regulatory, and user needs into clear requirements, well-structured backlog inputs, and measurable adoption outcomes. You will partner with APAC and global stakeholders across Product, Engineering, Customer Success, Product Enablement, Business Adoption, Risk, Controls, Data/AI Governance, and Lines of Business to help ensure platform capabilities are fit-for-purpose, production-ready, and scalable across APAC markets.

Job responsibilities

• Support APAC technical product discovery with business sponsors, end users, client technology teams, Customer Success, and Business Adoption to identify high-impact Data & AI platform opportunities

• Build and maintain understanding of APAC workflows, user pain points, data flows, technical constraints, regulatory expectations, and adoption barriers across markets and Lines of Business

• Help triage incoming demand to determine the right path (self-serve, product expertise, solution design, new feature development, or APAC-specific capability) and draft clear problem statements and success criteria

• Gather and document APAC-specific platform requirements across functional, data, integration, access/entitlements, controls, and user experience needs, including user journeys and acceptance criteria

• Translate data governance, AI governance, risk and control expectations into platform capability requirements (e.g., approvals, guardrails, lineage, auditability, evidence capture), with guidance from senior partners

• Contribute to defining non-functional requirements where needed (scalability, resilience, performance, security, access control, operational readiness)

• Maintain the APAC technical product backlog (e.g., writing/refining epics and stories); ensure requirements are clear and ready for engineering feasibility assessment, sequencing, and dependency mapping

• Support prioritization discussions by preparing inputs on business value, regulatory relevance, risk/control requirements, user impact, and technical feasibility for APAC CAO/CPO and intake forums

• Provide structured APAC inputs into global/regional platform roadmaps, helping balance regional needs with global strategy to avoid unnecessary fragmentation

• Track adoption/usage and delivery outcomes; help convert learnings into backlog improvements and product documentation updates

• Communicate status, priorities, and trade-offs to stakeholders; support the creation of product briefs and decision materials for governance and leadership forums

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science, Business, Mathematics, Artificial Intelligence, or related field

• 5+ years of experience in product management, technical program delivery, platform/product operations, data/AI platforms, enterprise technology products, or related roles

• Working understanding of data and AI platform capabilities (data management, analytics enablement, AI/ML enablement, governance, lineage, data quality, access controls/entitlements, adoption)

• Ability to translate business problems, regulatory requirements, and technical constraints into well-structured requirements, user journeys, and acceptance criteria (with support where needed)

• Technical fluency across data flows, APIs, platform concepts, integration patterns, and technical documentation; comfort discussing non-functional requirements with engineering partners

• Experience partnering with engineering teams to clarify requirements and support delivery, while maintaining focus on the “what/why/for whom”

• Sound judgment and ability to weigh trade-offs across value, urgency, feasibility, risk, and platform strategy with guidance from senior product leaders

• Experience in financial services or another regulated environment (preferred but not required if you demonstrate strong risk/control mindset)

• Strong stakeholder management and collaboration skills across product, engineering, risk, controls, and governance partners

• Strong written and verbal communication skills, including drafting product briefs, requirement documents, and prioritization recommendations

• Ability to work through ambiguity, structure problems, and drive alignment across regional and global stakeholders

Preferred qualifications, capabilities, and skills

• Exposure to enterprise data platforms, AI/ML platforms, cloud analytics platforms, data marketplaces, internal developer platforms, or internal user platforms

• Experience in a CDAO/data office, analytics/AI function, platform product organization, or enterprise transformation program

• Experience supporting platform adoption across multiple countries, Lines of Business, or regulated jurisdictions

• Familiarity with data governance, data quality, lineage/metadata, access management, and AI/model governance expectations

• Experience defining requirements for APIs, data products, workflow tools, self-service platforms, analytics capabilities, or AI/ML enablement platforms

• MBA, Master’s degree, or advanced technical/product qualification (a plus)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=b2ef3b8bb386dac0b39f5d84a74d450e

We are seeking a highly skilled IT Audit Director to lead and develop our IT audit and technology risk practice. The role oversees client engagements while supporting revenue growth, profitability, and business expansion.

Candidates with slightly less experience may be considered for a Manager-level role, focusing on leading IT audits and contributing to technology risk advisory services.

As IT Audit Director, you will provide strategic advisory services to clients on IT governance, cybersecurity, data protection, and regulatory compliance, while building a strong team and enhancing the firm’s market presence.

Roles and Responsibilities:

• Develop and implement a risk-based IT audit plan aligned with client and firm objectives.

• Lead and oversee client engagements across IT general controls (ITGC), application controls, cybersecurity, data privacy, business continuity and disaster recovery, and IT governance including vendor management.

• Provide practical, value-added recommendations to improve clients’ risk management and internal control environments.

• Review engagement deliverables to ensure quality, consistency, and compliance with professional standards and regulatory requirements (e.g., SOX, GDPR, ISO 27001, MAS TRM).

• Build and maintain strong client relationships to support retention and identify new business opportunities.

• Contribute to proposal preparation, presentations, and business development initiatives.

• Monitor engagement budgets, timelines, and team utilization to ensure effective delivery and profitability.

• Lead, mentor, and develop managers and team members to enhance technical and leadership capabilities.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field.

• 8–12+ years of experience in IT audit, technology risk, or advisory services, including leadership experience.

• Candidates with 5–7 years of relevant experience may be considered for a Manager-level role.

• Demonstrated experience managing client engagements and contributing to revenue growth.

• Professional certifications such as CISA, CISM, CISSP, CIA, or equivalent.

• Strong knowledge of IT governance and risk frameworks (e.g., COBIT, NIST, ISO 27001).

• Strong analytical, communication, stakeholder management, and project management skills.

If you are ready to join a dynamic team and help businesses succeed while growing your own career, we want to hear from you. Apply now and take the next step in your professional journey with FKT!

Please do NOT include NRIC/FIN or any national identifiers, Photo, DOB, Age and Spouse/Family Information in your CV/Resume and we reserve the right to reject any application that contains the above.  For more details, please refer to our website, www.fookontan.com/careers for our Data Protection Notice for Job Applicants.

We regret to inform that only short-listed candidates will be notified.

Title: Director of Product: Growth and Customer Engagement

Location:

Primary office location: Ho Chi Minh City, Vietnam. Open to APAC-based candidates

Terms:

Permanent – Full time

Function:

GoTymeX Product

Reporting line:

Head of Product

Director of Product: Growth and Customer Engagement

Who We Are:

We are building and operating multi-country digital banks across emerging markets in Southeast Asia and Sub-Saharan Africa. Our mission is to transform financial services through technology — creating seamless, secure products that change how millions of people interact with money.

Today, our products interact with more than 20 million customers across GoTyme Bank South Africa and GoTyme Bank Philippines. To put that into context, that’s more than a third of all bankable South Africans onboarded since launching in 2019, and a fifth of all bankable Filipinos have joined us within just 3 years of operations.

Our Directors of Product are the senior leaders who define our product-led vision and bring it to life. They don't just manage roadmaps — they drive customer and business objectives by launching and directing product growth, govern cross-market portfolios, and make the architectural and commercial decisions that determine how our products scale across geographies.

You will bring deep conviction that growth, personalisation and loyalty are not downstream functions that react to product decisions — they are core to the product experience itself and must be structurally tethered to it.

About the Role

This is a senior product leadership role responsible for the Growth and Customer Engagement portfolio — one of the most cross-cutting and strategically complex portfolios in the organisation.

The Director of Product owns the portfolio-level strategy, operating model, and delivery governance across all three pods. This is not a single-product role — it is a portfolio leadership role that requires balancing competing priorities across multiple countries, entities, and partner relationships simultaneously.

The portfolio comprises of our products for Insights, Analytics & Personalisation — behavioural analytics, customer-facing AI/ML-driven personalisation, experimentation frameworks; Lifecycle & Notifications — customer lifecycle management, communication orchestration, notification engine logic, and the martech platform that underpins customer engagement across all products and entities; and Loyalty & Rewards — loyalty programme design, gamification, rewards engine architecture, and third-party loyalty platform integration with external strategic partners.

What makes this role distinct:

• Hands-on Product Management in a rapidly growing domain: You will lead a team of Product Managers, UX experts, Business Analysts, Data Scientists, Marketing specialists and Growth Engineers to define and execute our product-led-growth strategies, impacting millions of customers on a daily basis.
• Multi-market, multi-entity complexity: You will lead a portfolio that serves markets at fundamentally different stages of maturity — from scaling and optimisation in one geography to greenfield build and launch in another — each with distinct growth missions, regulatory contexts, organisational structures and strategic partnerships.
• Platform and vendor ownership: You own the commercial and architectural decisions for the portfolio's core platforms — including the engagement/martech stack, loyalty engine, and analytics tooling. This includes vendor evaluation, contract negotiation, build/buy decisions, and multi-instance architecture choices with real commercial and technical trade-offs.
• AI as a portfolio imperative: The portfolio's north star is built around an AI-driven personalisation and experimentation vision. You will lead the integration of AI/ML capabilities into our customer-facing products, not as an innovation sidecar but as the core operating thesis.
• Operating model is key: The central challenge is designing and iterating the structural relationship between Product, Growth, Enablement, and in-country teams. You will make deliberate choices about embedded vs. centralised models, federation vs. central control of lifecycle orchestration, and how platform teams and country execution teams collaborate as markets mature.

Your Mission

• Own the strategy, health, and evolution of the Growth and Customer Engagement portfolio as a key member of the product leadership team
• Push the boundaries of product-led-growth — defining and executing performance strategies to grow our business and improve our customers' banking experience
• Design and continuously improve the multi-market operating model — defining how platform capabilities built centrally are activated, adapted, and governed in each country
• Lead the portfolio's AI and data strategy — ensuring personalisation, experimentation, and behavioural insights are embedded into every product surface, not bolted on as afterthoughts
• Govern the portfolio's external partnerships and vendor relationships at a commercial and architectural level — including joint programme delivery with strategic financial services partners
• Bring domain authority in growth, martech, loyalty, or customer engagement — and use it to make decisions that move faster than consensus

Your Responsibilities

Product strategy leadership

• Drive the experimentation culture and growth loops — framework design, customer-facing product performance, tooling decisions, and the operating rhythm that turns hypotheses into validated learnings at pace
• Define and own the portfolio vision, ensuring strategic coherence across pods that serve markets with different growth missions and maturity levels
• Own the portfolio's contribution to Group-level OKRs and translate these into pod-level outcomes
• Lead the integration of the portfolio's data science and AI/ML team into product delivery — ensuring models, experiments, and insights translate into shipped product changes

Delivery leadership

• Lead and mentor the next generation of Product Managers and teams — providing strategic direction, removing blockers, and holding the bar on product quality and delivery rigour
• Run portfolio-level governance — sprint reviews, pod health checks, dependency management, and escalation to the Chief Product Officer when needed
• Manage portfolio-level resourcing — including headcount planning, attrition risk, leave cover, and onboarding of new team members (including data science and AI/ML hires)
• Ensure delivery excellence across pods — by leading the operating rhythm, standards, and accountability structures that let pods move fast with confidence

Cross-Functional Leadership

• Partner with Engineering leadership to make decisions about technical direction, architecture, and platform evolution — as a peer, not a requester
• Work with UX Research and Design to identify product and segment-based growth opportunities grounded in customer evidence
• Collaborate with Risk, Compliance, Legal, and Finance stakeholders to navigate regulatory and commercial constraints — particularly in multi-jurisdiction contexts
• Contribute to the evolution of the broader product function — including team building, Ways of Working, recruitment processes, and performance management frameworks
• Lead quarterly strategic planning for the portfolio — including roadmap prioritisation, capacity allocation across pods, and trade-off decisions when resources are constrained

Partnership & Vendor Governance

• Own vendor strategy for the portfolio's platform stack — engagement/martech platform, loyalty engine, analytics tooling — including commercial negotiation, architectural decisions (e.g., single vs. multi-instance), and contract review
• Make build/buy/partner decisions with clear commercial and technical rationale, and manage the implications through to deliver

Your Skills and Experience

Required:

• 8+ years in product management, with at least 3 years in a managerial role leading a portfolio of multiple product teams (not a single product or squad)
• Proven experience in multi-market or multi-entity product leadership — you have navigated the complexity of serving different geographies with different needs from a shared platform capability
• Deep domain expertise in growth, engagement, lifecycle, loyalty, or personalisation — you have built and scaled at least one of these functions, not just contributed to it
• Platform and vendor management experience — you have owned commercial relationships with martech, engagement, or loyalty platform vendors, including contract negotiation and architectural trade-offs
• Data and analytics leadership — you have managed or closely partnered with data science / analytics teams and can govern metric definitions, experimentation frameworks, and reporting across organisational boundaries
• External partnership experience — you have co-managed a strategic partnership or joint programme with a large external organisation at a senior level
• Strong people leadership — you have built, mentored, and retained product teams through ambiguity, attrition, and growth

Preferred:

• Background in fintech, digital banking, or financial services — with an understanding of regulated product environments
• Experience working within or alongside martech, personalisation platforms and loyalty engines at an architectural level
• Experience with AI/ML product integration — not as a technologist, but as a product leader who knows how to direct AI capabilities toward customer outcomes
• Familiarity with multi-country operating models in emerging markets — particularly Southeast Asia or Sub-Saharan Africa
• Comfort operating in a high-growth, high-ambiguity environment where the operating model itself is still being shaped

Top 5 Reasons to Join

1. Shape the growth model for a multi-country digital banking group at scale — not just optimise conversion funnels, but design the operating system that connects product, data, and customer engagement across geographies
2. Own the AI-personalisation frontier — lead a portfolio where AI/ML engineers, data scientists, and Product Managers work together to build the next generation of customer understanding and behavioural intelligence
3. Lead through complexity, not simplicity — if you thrive in environments where markets are at different maturity stages, partners have competing priorities, and the operating model itself is a product to be iterated, this is your role
4. Build and mentor a product leadership cohort — develop the next generation of Product Managers across a portfolio with real scope, real ambiguity, and real impact on financial inclusion in emerging markets.
5. Competitive package with comprehensive benefits, international exposure, and professional development including conferences, technical seminars, and cross-market working trips.

Besides the tangible benefits, we promise you the opportunity to:

• Work with a best-in-class product community who are actively evolving how multi-country Product Management works — including AI-augmented delivery, cross-market operating model design, and platform governance at scale
• Explore a career path that will stretch your capabilities as a portfolio leader — across markets, partners, and product domains that few organisations can offer in combination
• Operate at the frontier of digital banking in emerging markets — where the products you build directly expand financial access for millions of underserved customers

We are seeking an experienced Programme Manager at Director level to lead finance change initiatives within banking industry.This role sits at the intersection of Finance, Technology, andTransformation, driving strategic programmes that enhance financial systems, regulatory reporting, and operational efficiency. You will be responsible for overseeing large-scale, cross-functional programmes that impact general ledger, regulatory reporting, reconciliation, and finance platforms.

Key Responsibilities

• Lead and deliver complex finance transformation programmes including system implementations, process re-engineering, and regulatory reporting changes (e.g., Basel, MAS TRM, IFRS, GST).
• Manage end-to-end programme lifecycle from initiation to closure, including budgeting, planning, risk management, governance, and stakeholder reporting.
• Partner with Finance, Risk, Technology, and Operations teams to align programme objectives with business goals and regulatory requirements.
• Oversee vendor selection, contract negotiation, and delivery management for finance systems (e.g., SAP, Oracle, Axiom, or other finance platforms).
• Establish and chair programme governance forums, providing regular updates to C-suite stakeholders, steering committees, and regulators as needed.
• Drive change management and user adoption, ensuring smooth transition of new finance processes and systems into BAU.
• Manage a team of project managers, business analysts, and technical leads, providing mentorship and direction.
• Ensure compliance with internal policies, external regulations, and audit requirements throughout the programme lifecycle.

Requirements

• Minimum 15 years of experience in programme or project management within banking or financial services, with at least 5 years focused on finance change initiatives.
• Proven track record of delivering large-scale finance transformation programmes 
• Experience managing programmes with budgets exceeding $5–10 million and cross-functional teams of 20+ members.
• Strong understanding of finance processes including GL, accounts payable/receivable, reconciliation, month-end closing, and regulatory reporting.
• Knowledge of regulatory reporting requirements in Singapore (e.g., MAS Notice 610, MAS 755, GST, IFRS 9/17) is highly preferred.
• Understanding of data governance, finance data models, and integration patterns between finance and core banking systems.

• Excellent stakeholder management skills, with experience engaging CFO-level executives, Finance Heads, and Technology leaders.
• Strong communication and presentation skills, able to translate complex finance and technical concepts into business-friendly language.
• Proven ability to navigate ambiguity, manage competing priorities, and drive decisions in a fast-paced banking environment.
• Strong problem-solving, negotiation, and conflict resolution skills.

Education & Certifications

• Bachelor's degree in Finance, Accounting, Business, Information Technology, or a related field. MBA or relevant Master's degree is a plus.
• Certifications such as PMP, PRINCE2, Agile (SAFe, ScrumMaster) , or CPA/CA are highly advantageous.

Preferred Qualifications

• Experience working in Finance Change, Group Finance, or Treasury functions within a bank.
• Knowledge of data analysis will be a plus
• Familiarity with data visualisation tools (e.g., Tableau, Power BI) for finance reporting.
• Prior experience in regulatory implementation projects (e.g., Basel IV, MAS TRM, IFRS 17).

Interested candidates please email your latest resume to subagio@tangspac.com

The Global KYC Transformation Program Manager is responsible for driving the standardization and optimization of our KYC processes for APAC. This role involves collaborating with global teams and other relevant departments to ensure compliance with regulatory requirements while enhancing operational efficiency. The Program Manager will directly report to the Head of Global KYC Strategy Office (Special Assignment) based in Singapore.

Purpose of Role

• The Program Manager will lead MUFG’s Global KYC Operations transformation in the region, setting strategies and collaborating closely with relevant teams around the world.

• The Program Manager will act as a catalyst to drive changes throughout the bank to establish a best-in-class KYC organization, setting up a new Target Operating Model (TOM) and enhancing our processes with the latest technology.

Main Responsibilities

Strategic Planning and Execution:

• Formulate comprehensive KYC transformation program for APAC and build consensus among stakeholders.

• Develop and implement strategies for various KYC projects, including:

1. New Target Operating Model (e.g. 1Client-1KYC model)
2. Enhancement of governance structure, including establishment of Regional KYC Office
3. Enhancement of KYC systems, tools, and technology
4. Business process re-engineering, standardization, and optimization
5. Talent development and change management initiatives

• Collaborate with Global KYC Leadership team, Regional Heads, and Branches to establish a regional KYC strategy and roadmap.
• Identify deliverables, timelines, and requirements for each project, ensuring consensus among stakeholders and resolving conflicting views.
• Implement a robust project management structure and maintain project documentation that meets global audit standards.
• Manage the delivery of multiple complex projects simultaneously, monitoring progress, dependencies, and ensuring timely completion.

Stakeholder Management:

• Establish project governance and chair project committees at various levels (e.g. SteerCo, OpCos, Working Groups at regional level) as the decision-making body for the program.

• Proactively engage with stakeholders from Front Office, KYC, Compliance, Technology, etc. at regional and global levels to ensure smooth communication and synchronization of actions.

• Ensure project stakeholders are informed of project status and ensure issues are escalated in a timely manner.

Operational Excellence:

• Apply expert business transformation and KYC knowledge to create a platform that maximizes productivity and strengthens control environment.

• Ensure efficiency, accuracy, and completeness of operations by producing better business frameworks.

• Conduct business analysis for MUFG’s APAC Branches.

Job Requirements:

• Minimum 10 years work experience in strategic project management within a complex matrix structure.

• Demonstrated experience managing large KYC / AML projects and programs across multiple locations.

• Minimum 7 years’ experience in stakeholder management such as conflict resolution, consensus building skills, and an ability to build partnerships and influence beyond area of responsibility.

• Experience in managing multiple complex projects and competing priorities, completing milestones, and working toward multiple deadlines simultaneously.

• You will be highly organized, with a structured and logical approach.

• Experience in driving process improvements by using tools such as process mapping and design, data analysis and automation.

• Bachelor’s degree.

• Project Management Professional (PMP) certification would be an advantage
  

  We regret to inform that only shortlisted applicants will be notified.

  (Job ID:10076203)
  

This is a perm role for one of our client in the Banking Sector

Job Scope

• The Chief of Staff serves as a trusted strategic partner to the Chief Executive of Singapore Branch, responsible for driving execution of strategic priorities, enhancing organizational effectiveness, and ensuring alignment across business units.
• This role acts as a force multiplier, enabling leadership to focus on high‑impact decisions while ensuring disciplined follow‑through, governance, and communication across the bank.

Job Description

1. Strategic Planning & Execution

• Partner with the Chief Executive and senior leadership to translate corporate strategy into executable initiatives
• Track and manage strategic priorities and enterprise-wide initiatives
• Prepare board‑level and executive presentations, strategy papers, and decision briefs
• Identify risks, interdependencies, and mitigation strategies for key initiatives

2. Executive Management & Governance

• Act as an advisor and sounding board to the Chief Executive on strategic, operational, and organizational matters
• Support preparation for Board of Directors, Management Committee, and key regulatory meetings
• Ensure decisions made by leadership are documented, communicated, and executed
• Monitor follow‑ups and ensure timely delivery of agreed outcomes

3. Cross‑Functional Coordination

• Drive alignment across business, risk, compliance, finance, technology, and operations
• Resolve bottlenecks and escalate issues objectively and constructively
• Lead cross‑functional task forces for major initiatives (e.g., transformation, integration, remediation)

4. Performance & Business Management

• Oversee management reporting, dashboards, KPIs, and performance reviews
• Support annual business planning, budgeting, and forecasting cycles
• Track financial and non‑financial performance against targets
• Provide data‑driven insights to improve productivity and decision‑making

5. Regulatory Risk and Control Oversight

• Partner with Risk, Compliance, and Legal teams to ensure regulatory expectations are met
• Support leadership in managing MAS interactions, audits, and supervisory reviews
• Ensure strong governance, controls, and issue remediation discipline

6. Organizational Effectiveness & Culture

• Support leadership in shaping organizational structure, talent strategy, and succession planning
• Drive internal communications and leadership messaging
• Champion a high‑performance, ethical, and inclusive culture
• Support change management and transformation initiatives

7. Special Projects & CEO Office Support

• Lead confidential, high‑impact projects on behalf of the CEO
• Support M&A, partnerships, transformation, or crisis management efforts
• Act as proxy for the CEO in selected internal forums when required

Interested applicants, please click "APPLY NOW"

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito || EA Registration: R25126580

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

KPMG has a strong Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives incorporating Supply Chain & Procurement products such as COUPA, Jaggaer, o9, iValua and Zycus. Our practice is further expanding, and we are currently seeking a Procurement Project Manager to join our team. You are expected to manage the areas of project planning, resource management, risk and issue management, stakeholder communication, project governance, scope management, vendor management, project execution, change management, project documentation, reporting and post-Go Live support.

This position is based in Singapore.

Responsibilities

• Leads the planning, executing and implementation of multiple Supply Chain and Procurement projects and roll outs.
• Drive solution design, presales, and delivery across global clients.
• Lead from front on Business Process set-up workshop by demonstrating domain/industry experience on best practices.
• Project Governance – monitors and controls on project scope, schedule, budget, risk & issues. Ensure the project follows organization’s governance standards.
• Risk Management - Identifying potential risks and developing strategies to mitigate them. Regularly monitoring risks and implementing contingency plans when required.
• Stakeholder Communication - Maintaining effective communication with all project stakeholders, including business users, IT teams, executives, and external vendors.
• Scope Management - Managing changes to the project scope and assessing their impacts.
• Project Execution - Coordinating and supervising the work of the project team, assigning tasks, and ensuring that project activities are progressing as planned.
• Issue Resolution - Addressing and resolving project issues that may arise during the implementation, ensuring minimal impact on project objectives.
• Reporting - Providing regular status updates to project stakeholders and senior management, including progress reports, key performance indicators (KPIs), and any deviations from the original plan.

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university (preferred).
• Minimum 12+ years in supply chain and procurement consulting or relevant industry roles, with a proven track record of delivering successful projects and driving measurable business impact.
• Experience with at least one SCM application, such as SAP S4/HANA, COUPA, Jaggaer, o9, iValua, or Zycus.
• Strong expertise in supply chain planning, logistics, inventory management, procurement, and/or distribution.
• Demonstrated ability to lead project teams, manage client relationships, and influence stakeholders at all levels. PMP certification is required.
• Experience with hybrid agile or full agile methodology.
• Ability to translate technical requirements into comprehensive client proposals that address business needs.
• Strong ability to develop effective presentations and articulate ideas to all levels of management.
• Passion for staying updated on technological advancements, recommending service improvements and cost-saving measures.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Director of Parent Experience (Customer Experience /Family Engagement)

Industry: International School

Location: Lorong Chuan

Working hours: 9am – 5pm / Fully on-site

·      As a member of the School Senior Leadership Team, the Director of Parent Experience provides single-point leadership for how families experience communication, engagement, and day-to-day interactions with the school.

·      The role ensures that communication is clear, coordinated, and confidence-building, and that parent engagement is intentional rather than reactive.

·      Working closely with academic and operational leaders, the role strengthens parent trust, belonging, and advocacy across the lifecycle, recognising that sustained retention and positive word-of-mouth are outcomes of consistently strong parent experience, not standalone initiatives.

·      The role also defines and monitors parent-facing operational standards (e.g., responsiveness, clarity, service discipline) to ensure the lived experience matches the school’s ambition.

·      The role operates in alignment with HQ’s Regional Brand and Parent Experience frameworks, ensuring that local delivery reflects brand strategy

Requirements

·      Degree in Communications, Marketing, Business, Hospitality, or related field

·      Customer experience frameworks or certifications(e.g. CXXP)

·      10+ years’ experience in customer experience, communications, stakeholder engagement, or service operations, with leadership responsibility in Education/International School or relevant sectors

·      Background in hospitality, airlines, luxury retailor other high service environments

·      Proven track record of designing and improving customer or stakeholder journeys, using insights and data to drive measurable outcomes

·      Strong ability to influence senior stakeholders and lead through collaboration, especially in complex, cross-functional environments

·      Excellent communication skills, including strategic messaging, content development, and audience segmentation

·      Confident representing the organisation in high-stakes, customer-facing or community settings

·      Experience working with digital platforms and communication tools to enhance engagement and experience

·      Demonstrated success in driving alignment and improvements without direct authority

·      Experience establishing service standards, frameworks, or operating models that improve consistency and trust

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to Sherry.Yeoh@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Yeoh Xianni Sherry

Financial Management & Reporting

• Oversee the full set of accounts, monthly closing, and timely financial reporting
• Prepare annual budgets, forecasts, and cashflow projections
• Analyse financial performance, variances, and key KPIs; provide actionable insights to management
• Ensure compliance with Singapore accounting standards, tax, GST, and statutory requirements
• Liaise with external auditors, tax agents, banks, and corporate stakeholders

Cost Control & Procurement Oversight

• Oversee procurement policies, vendor management, and contract negotiations
• Monitor operating costs, CAPEX, and inventory to ensure cost efficiency
• Work closely with department heads to enforce budget discipline

IT & Systems Oversight

• Oversee hotel finance and operational systems (PMS, accounting, procurement systems)
• Act as key liaison with external IT and systems vendors
• Drive process improvements and system optimisation (finance-related)

Leadership & Business Partnership

• Lead and develop the finance team (where applicable)
• Partner the GM and department heads as a trusted financial advisor
• Support management decision-making with strong commercial and financial analysis
• Strengthen internal controls and risk management across the hotel

Job Description

• Industry/ Organization Type: ICT Services Provider (Data Centre)
• Position Title: General Manager
• Working Location: North-East Region
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily data centre operations to ensure continuous uptime, reliability, and service availability.
• Develop, implement, and enforce operational policies, procedures, and best practices.
• Lead incident management processes, including troubleshooting, root cause analysis, and corrective actions.
• Manage and monitor critical systems such as UPS, generators, cooling systems, BMS, etc.
• Plan and coordinate preventive maintenance, shutdowns, and infrastructure upgrade activities.
• Manage vendors and contractors, ensuring performance meets agreed service level agreements (SLAs)
• Oversee contract management, including renewals, negotiations, and compliance with procurement policies.
• Evaluate vendor performance regularly and recommend improvements or alternative solutions.
• Maintain strong relationships with external partners to ensure seamless support and service delivery.
• Supervise preventive and corrective maintenance of electrical, mechanical, and IT infrastructure.
• Ensure full compliance with safety, environmental, and regulatory requirements.
• Monitor facility capacity and resource utilization and plan for future expansion needs.
• Drive initiatives to improve energy efficiency and optimize operational costs.
• Lead, mentor, and develop a team of data centre engineers and technicians.
• Plan and manage staffing schedules to ensure smooth 24/7 operational coverage,
• Conduct audits and risk assessments to maintain compliance.
• Act as the main point of contact for stakeholders, providing regular updates, reports, and coordination with internal teams.

APPLY NOW!!!

• Bachelor’s degree in Engineering, Information Technology, or a related discipline.
• At least 8 years of experience in data centre operations, including a minimum of 5 years in a leadership role.
• Strong knowledge of data centre infrastructure management, including electrical, mechanical, and IT systems.
• Experience in data centre design, implementation, and operations management.
• Familiar with servers, racks, cooling systems, power systems, and storage infrastructure.
• Knowledge of industry standards such as ISO 27001 and related compliance requirements.
• Proven leadership and people management skills to effectively lead teams in a high-availability environment.
• Excellent communication and stakeholder management abilities.
• Capable with budgeting, forecasting, and operational planning.
• Ability to develop and implement processes to enhance efficiency, reliability, and performance.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84120 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

An exciting opportunity has opened for a Director of Parent Experience at the Australian International School! If you are passionate about making a positive impact and are driven by growth and development, this role is perfect for you!

Position Requirements:

Essential

-Senior-level experience leading strategic communications, stakeholder engagement, or customer/community experience in complex organisations.

-Demonstrated ability to design and improve stakeholder or customer journeys, translating insight into measurable experience improvements.

-Strong executive presence with the ability to influence senior leaders, inspire teams, and represent the school confidently in parent-facing forums.

-Advanced written and verbal communication capability, including audience segmentation, copywriting and editorial judgement aligned to brand and tone-of-voice standards.

-Strong familiarity with digital communication platforms and tools.

-Proven ability to drive cross-functional alignment and improvement without direct authority.

-Experience defining and embedding platforms & service standards that strengthen stakeholder confidence and operational discipline.

-Typically 10–12 years of relevant professional experience, including leadership responsibility.

Desirable

-Experience in international schools or educational environments.

-Experience in premium service or customer-focused organisations.

Qualifications:

-Degree in Communications, Public Relations, Marketing, Business, Hospitality, Customer Experience, or related field.

-Equivalent professional experience will be considered.

-Customer Experience Certification (e.g. CXXP, Forrester) is advantageous.

Applicants are required to submit their application through our Applicant Tracking System.

Kindly copy-paste this link into a browser: https://cognitapeople.csod.com/ux/ats/careersite/1/home/requisition/2556?c=cognitapeople&sq=req2556&source=MyCareerFuture to submit your application.

We believe having a diverse workforce makes us better, smarter and happier and so welcome applicants from all backgrounds, genders, and races. We have an unwavering commitment to being fair and equitable in our recruitment process.

Early applications are encouraged, we reserve the right to interview and appoint prior to the closing date for the right applicant.

Applicants who have not heard from us by the closing date must assume that, on this occasion, their application has been unsuccessful.

About the Role:
Are you a visionary search marketing expert ready to define the future of discoverability?

Havas Media Singapore is looking for an innovative SEO & GEO Lead to build and lead our search capability in Singapore. Search is evolving rapidly beyond traditional SERPs into AI-driven discovery, conversational interfaces, and answer engines. In this newly created role, you will combine deep SEO expertise with a strong point of view on Generative AI Search, helping shape how we deliver SEO, GEO, and AI discovery for clients.

Reporting directly to the GM of Digital, SEA, you will own the agency’s SEO & GEO capability in Singapore and act as the senior lead for SEO, GEO, and AI discovery engagements across key clients. You will shape the proposition, guide delivery, and work closely with Client Leadership, Content, Paid Media, and Data & Tech teams to integrate search into broader marketing and media programmes.

What You’ll Do

• Build & Lead Capability: Establish and lead the agency’s SEO & GEO capability in Singapore, defining the agency’s point of view, frameworks, methodologies, and ways of working, while shaping how the capability is positioned, packaged, and taken to market.
• Lead SEO, GEO & AI Discovery Engagements: Act as the senior lead for SEO, GEO, and AI discovery engagements across key clients, owning the strategic direction and quality of search-specific scopes of work across technical SEO, content strategy, on-site optimisation, search visibility, and AI discovery readiness, while guiding offshore implementation support.
• Pioneer GEO Strategies: Develop and execute GEO strategies that help ensure clients’ brands are accurately and prominently represented in AI-generated responses and answer-driven search environments, advising on areas such as content structuring, source visibility, citation readiness, entity clarity, and discoverability across emerging AI interfaces.
• Lead Enterprise SEO: Oversee comprehensive SEO strategies across technical, content, and off-page workstreams for clients across Singapore and the wider region, including technical audits, site architecture reviews, content optimisation, and broader organic growth planning, ensuring recommendations are commercially relevant and aligned to business outcomes.
• Client Advisory: Serve as the senior strategic advisor for SEO, GEO, and AI discovery, translating search platform changes, algorithm shifts, and AI trends into clear, commercially viable recommendations for senior stakeholders, while supporting pitches, strategic opportunities, and growth conversations.
• Cross-Functional Integration: Work closely with Paid Media, Content, Data & Analytics, and Client Leadership teams to integrate search into broader omnichannel plans, partner on practical measurement approaches for SEO, GEO, and AI discovery, and ensure search is connected to wider marketing effectiveness and performance frameworks.
• Tooling & Innovation: Evaluate and onboard the next generation of SEO, search intelligence, and AI analysis tools, develop frameworks for measuring GEO impact, AI visibility, and share of voice across emerging search environments, and contribute to internal capability development and knowledge-sharing across the business.

What You Bring

• 9+ Years of Experience: Extensive background in SEO and organic search strategy, with significant experience in an agency environment managing large-scale, multi-regional accounts.
• Deep Singapore & SEA Market Knowledge: Proven track record of navigating the nuances of the Southeast Asian digital landscape, including local search behaviours and regional engine preferences.
• AI & Tech Fluency: Strong understanding of Large Language Models (LLMs), natural language processing, and how Generative AI processes and cites information.
• Technical Expertise: Mastery of technical SEO audits, site architecture, Core Web Vitals, and industry-standard tools such as Ahrefs, Semrush, Screaming Frog, Google Search Console, and Botify.
• Strong consulting and communication skills, with the ability to distil technical concepts into clear, persuasive narratives for clients and internal leadership.
• Experience working cross-functionally with content, analytics, media, and client leadership teams.

Why Join Us?

• Shape the Future: You won't just be executing plays from an old playbook; you will be writing the new rules of GEO.
• Culture of Innovation: A dynamic, collaborative environment that invests heavily in digital innovation, data, and its people.

Havas Media Network is part of Havas, one of the world’s largest communications groups, with a rich history dating back to 1835 when it was founded by Charles-Louis Havas. Today, Havas employs 23,000 people in over 100 countries, operating under a global vision and mission to make a meaningful difference to brands, businesses, and people. Our global presence is unified through more than 70+ Havas Villages, each representing a fully integrated model that encompasses all facets of communication.

In Singapore, Havas Media Network comprises Havas Media and Arena Media, operating within our vibrant village alongside Havas Play, Havas Market and BLKJ Havas. Together, these entities offer a comprehensive suite of services across media, social, PR, e-commerce and creative disciplines.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted*