Total 19 credit controller job vacancies in Information Technology category in Singapore

Job Description:

This job is responsible for managing complex, high risk, cross functional programs that drive operational excellence and process-led transformation across Global Credit Operations. This role will partner with Operations teams and key stakeholders to identify improvement opportunities, deliver end-to-end projects, and embed sustainable change that enhances efficiency, quality, and client experience. Job expectations include serving as the primary point of contact to department managers for critical process change initiatives, using tools to document program performance, and influencing stakeholders to drive strategic changes.

Responsibilities:

• Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders 
• Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders
• Identifies key requirements for cross-functional teams, external vendors to perform in alignment with the program objectives. 
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.

RequiredSkills

• Bachelor’s degree or equivalent qualification.
• Minimum 7 years’ experience in business change or transformation management.
• Strong end-to-end program management skills with ability to manage multilayer complex, cross-functional initiatives preferably in banking operations.
• Proven stakeholder management and influencing skills.
• Analytical and problem-solving ability to identify root causes and implement solutions.
• Self-motivated to drive non-funded projects and initiatives.
• Clear, articulate oral and written communication skills.
• Proficient in MS Office (Excel, Word, PowerPoint, MS365, Copilot); highly organized and able to work in a team environment.

Job Scope :

• Assists the sales person in sales coordination for Sales Department.

• In charge of the full spectrum of shipping documentation, invoicing, packing list, L/C negotiation, certificate of origin, bill of lading & etc.

• Processing of customer/supplier orders, monitoring, tracking of orders & outstanding shipments.

• Managing of inventory, updating of sales & purchase data in the order system.

Requirements

• Diploma in Business Administration, Supply Chain Management, Logistics, or related field.

• At least 2 years of relevant experience in sales coordination, shipping, or trade documentation

• Knowledge of Letter of Credit (L/C) documentation

• Familiar with import/export procedures and shipping documentation

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref13@trustrecruit.com.sgor please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

• Basic + AWS + VB

Responsibilities:

• Coordinate with factory, Warehouse, and customers to ensure smooth logistics operations.

• Resolve operational issues, discrepancies, and delays under tight deadlines.

• Familiar with customs and port regulations across regions, insurance claims, COO, LC, and other export documents for shipments, SAP and Export Control.

• Preparation of logistics reports, KPIs, and operational updates for management review.

Requirements:

• Possess minimum Diploma in Logistics, Supply Chain Management, Business Administration, or equivalent.

• Minimum 2-4 years of relevant working experience in logistics, warehousing, or supply chain operations.

• Strong knowledge of shipping documentation for full set L/C, warehouse operations, and transportation management.

• Hands-on experience with SAP (MM, SD, or Logistics modules preferred).

• Proficient in Microsoft Office, particularly Excel for data analysis and reporting.

• Experience in process improvement, audit support, or system enhancement initiatives will be an added advantage.
  

  HOW TOAPPLY:

  Interested applicants, kindly send your resume in MS WORD format to ref77@trustrecruit.com.sg orplease click on “Apply Now” and provide the below details in your resume.

  We regret only shortlisted candidates will be notified.

  Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

  Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

  Trust Recruit Pte Ltd
  EA License No: 19C9950
  EA Personnel: Vivian Yow Ling Xian
  EA Personnel Reg No: R26161168

Position title : Head of Finance | Financial Controller 

Location: Admiralty street
Working Days:  5 Day A Week
Working hours : 9:00am - 6:00pm
Salary : $10k - $12k (depends experience)

Responsibilities:

Strategic Finance Leadership & Business Partnership

• Serve as the principal finance partner to the CEO and CFO, providing forward-looking insights, analysis, and recommendations to support strategic and operational decision-making.
• Prepare high-quality financial materials, analyses, and presentations, and participate in executive and management meetings as required.

Company Finance Operations & Oversight

• Lead the Company’s corporate finance functions, including corporate reporting, FP&A, treasury, tax, and working capital management.
• Drive strong financial discipline across the organization, including oversight of cost structures, margin and yield-related financial analysis, capital expenditure governance, and operational financial performance.
• Strengthen finance operating models, systems, processes, and workflows to enhance efficiency, scalability, and data integrity.
• Drive the automation and digitalization of financial processes to improve productivity and reporting quality.

Financial Planning, Performance Management & Controls

• Lead robust budgeting, forecasting, and performance management processes across the Company.
• Ensure timely, accurate, and insightful financial reporting to executive management.
• Act as the primary management interface with external auditors, advisors, and regulatory bodies.
• Partner with cross-functional leaders to support strategic initiatives, transformation programs, and enterprise-wide projects.

Requirements:

• Professional certifications such as CPA, ACCA, or CA.
• Senior finance leader with deep experience in corporate finance, financial control, and performance management within a semiconductor or manufacturing‑intensive environment.
• Proven track record in senior finance leadership roles such as Financial Controller or Finance Director with Company‑wide scope.
• Candidates with extensive exposure to manufacturing finance and operating models of similar complexity are strongly preferred.
• Strong technical grounding in Company reporting, Company FP&A, treasury and insurance, tax, and internal controls.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)
OR
Email to : supreme.lydiachieng@gmail.com
The Supreme HR Advisory Pte Ltd
Reg No: R1988890
EA No: 14C7279

Summary

The Head of Resilience management for APAC-ME will be responsible for developing, implementing, and overseeing the bank’s strategy to ensure resilience against operational disruptions, cyber threats, and systemic risks. This role will lead resiliency initiatives across the Asia-Pacific and Middle East (APAC-ME) perimeter, ensuring alignment with regulatory expectations, industry best practices, emerging threats and Head Office principles/processes. The ideal candidate will collaborate closely with technology, risk management, compliance, and business leadership to enhance operational integrity and incident response capabilities. This is a high-impact role requiring deep expertise in operational resilience, operational risk management, business continuity planning and recovery strategy in a highly regulated financial environment.

The Head of Resilience management for APAC-ME will oversee the crisis management by preparing, testing and coordinating crisis.

The Head of Resilience management for APAC-ME will directly report to the Regional Head of Risk Management and control department and functionally report to Head of Resilience management Head office. He will work in close relationship with him and follow the same standard and process.

Key Responsibilities

1. Enterprise Resilience Strategy Development

·       Develop and implement a comprehensive operational resiliency strategy aligned with regulatory requirements and industry standards.

·       Define resilience objectives, key risk indicators (KRIs), and performance metrics to measure the effectiveness of resiliency programs.

·       Collaborate with senior leadership to embed resilience principles into business and technology processes.

·       Stay ahead of emerging risks, regulatory changes, and threat landscapes to refine and enhance resilience strategies.

2. Crisis Management

·       Oversee the development and execution of the bank’s resilience framework, ensuring rapid response and recovery from incidents.

·       Lead tabletop exercises and simulations to test cyber incident response and business recovery capabilities.

·       Coordinate with internal stakeholders during crisis.

3. Business Continuity and Disaster Recovery (BC/DR)

·       Coordinate and maintain enterprise-wide business continuity and disaster recovery plans with the different stakeholders in the Entities, ensuring readiness to sustain critical business operations during disruptions.

·       Coordinate and conduct with the different stakeholders in the Entities regular BC/DR testing, audits, and training sessions to validate effectiveness and improve preparedness.

·       Work closely with technology teams to ensure recovery time objectives (RTOs) and recovery point objectives (RPOs) are met for critical systems.

·       With the different stakeholders in the Entities, establish and maintain alternative operational processes to mitigate any disruptions.

·       The different types of disruption scenarios will have to be regularly reviewed and updated according to the local structural or circumstantial situation.

4. Compliance and Governance

·       Ensure compliance with all applicable legal, regulatory and internal frameworks related to, but not limited to, operational and resiliency requirements.

·       With the different stakeholders in the Entities, serve as a key liaison with regulatory bodies and auditors, preparing reports and responses to inquiries regarding resilience programs.

·       Develop governance frameworks, policies, and procedures to enforce resilience-related mandates across the regional organization.

·       Foster a culture of compliance and resilience awareness throughout the region.

5. Third-Party and Supply Chain Resilience

·       With the different stakeholders in the Entities:

o   Assess and mitigate risks associated with third-party vendors, ensuring they meet the bank’s operational and resilience standards.

o   Establish rigorous due diligence processes for critical suppliers, including resilience testing and contractually mandated recovery capabilities.

o   Develop contingency strategies for vendor-related disruptions and ensure robust exit strategies for key service providers.

o   Collaborate with procurement and risk management teams to integrate resilience considerations into vendor selection and onboarding processes.

6. Leadership and Stakeholder Engagement

·       Lead a cross-functional resiliency team, fostering collaboration between IT, BCP manager, risk management, compliance, ISS and Business Lines units.

·       Provide executive leadership with regular briefings on resilience posture, key risks, and strategic initiatives.

·       Advocate for resilience investments, ensuring adequate funding and resource allocation for critical initiatives.

·       Champion a culture of resilience by driving awareness, training, and engagement across the region.

Core Competencies

Experience & Expertise

o   10+ years of experience in operational resilience, business continuity, or risk management within the financial sector.

o   Proven leadership experience.

o   Deep understanding of regulatory requirements in Asia DORA, with experience managing regulatory interactions.

o   Bachelor’s or Master Degree in Computer Science, Information Technology, Business continuity or equivalent,

o   Professional certification such as CBCM, CBCI, CBCP (preferred).

Technical Skills

o   Expertise in incident response methodologies, business continuity planning and in cyber resilience frameworks.

o   String knowledge of CIB activities in order to be able to talk with the Business Lines and understand their constraints

o   Strong knowledge of operational resilience risk management, threat intelligence, and IT disaster recovery strategies.

o   Ability to analyze complex risks and develop practical, actionable resilience strategies.

o   Familiarity with cloud resilience, third-party risk management, and systemic risk considerations in the financial sector.

Soft Skills & Leadership

o   Strong executive presence with the ability to engage and influence C-suite leaders and board members.

o   Proven ability to lead cross-functional teams and drive enterprise-wide resilience initiatives.

o   Excellent verbal and written communication skills, with experience presenting to regulators, auditors, and senior stakeholders.

o   Ability to thrive in a high-pressure environment, managing crises and business disruptions with a structured and strategic approach.

o   Expected to work with stakeholders from different time zone (Asia, NY, London, Paris)

Responsibilities:

• To provide customer service at exemplary levels while upholding the professional image of the company.
• To be proactive and initiative to ensure a pleasant experience for the customers during their appointment.
• To provide clear and coherent explanation of contract terms, products and details to customers.
• To assist customers with their loan applications.
• To answer customers’ queries and to explain loan procedures over the phone.
• To assist with clients account management, along with accurate and careful data entry of customer details.
• To help in administrative duties such as photocopying and filing when necessary.

Requirements:

• Entry level with right skill set.
• No experience required.
• Friendly and positive attitude
• Excellent communication skills
• Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)

Career Benefits:

• Attractive salary and team incentives.
• Quarterly team building activities.
• Incentives will be given for meeting KPIs.
• Highly accessible place of work near MRT, with close proximity to the heart of the city.
• Comprehensive on the job training will be provided.

The Senior Program Executive plays a multi-functional role in supporting human resource, procurement, governance, and business continuity functions. The incumbent contributes to strengthening organisational effectiveness by driving sound HR practices, ensuring robust governance and regulatory compliance, maintaining procurement integrity, and supporting organisational resilience through business continuity planning.

This role requires a high degree of autonomy, strong analytical capability, and the ability to manage diverse responsibilities in a structured and compliant manner.

Key Responsibilities

1. Human Resource Support

Partner the HR & Administration Manager to deliver both strategic and operational HR outcomes:

• Support end-to-end recruitment and onboarding, including workforce planning coordination, candidate management, and orientation
• Administer and review compensation & benefits programmes, ensuring alignment with organisational policies and market practices
• Coordinate and implement learning & development initiatives, including training needs analysis and programme evaluation
• Support performance management processes, including appraisal cycles, calibration, and follow-up actions
• Contribute to succession planning and talent management initiatives
• Prepare, analyse, and present HR reports, dashboards, and workforce analytics to support management decision-making
• Assist in the review, enhancement, and communication of HR policies and procedures
• Support employee engagement and organisational development initiatives
• ·Provide reliable and timely support on day-to-day office administrative, HR operations and employee matters

2. Procurement Support

Ensure procurement processes are well-governed, transparent, and audit-ready:

• Review and update procurement policies and procedures to ensure continued relevance and compliance
• Monitor adherence to procurement guidelines and flag non-compliance or control gaps
• Maintain and ensure accuracy of the procurement contract/agreement register
• Support vendor documentation, evaluation, and tracking, ensuring proper record-keeping and audit readiness

3. Governance & Business Continuity Management

Support organisational governance, regulatory compliance, and riskmanagement frameworks:

• Perform the role of Documentation Officer:

Maintain, review, and update organisational documents, templates, and SOPs to ensure accuracy and version control

• Support compliance with governance requirements, including:

Code of Governance for Charities and Institution of a Public Character (IPC)

Regulatory submissions, audits, and reporting obligations

• Deputise the Data Protection Officer (DPO):

Ensure organisational compliance with the Personal Data Protection Act (PDPA)

Review, develop, and implement data protection policies and processes

Manage data-related queries, incidents, and risk reporting, including escalation where necessary

Support Business Continuity Planning (BCP):

• Coordinate annual BCP exercises and simulations
• Work with departments to ensure BCP readiness, documentation, and continuous improvement

4. Other Duties

• Undertake ad hoc projects and assignments as directed by the HR & Administration Manager

• Support cross-functional and organisational initiatives, including process improvement and digitalisation efforts

Qualifications & Experience

• Degree in Human Resource Management, Business Administration, Social Sciences, or a related discipline
• At least 10 years of relevant experience, with exposure to HR, administration, or governance functions
• Experience in the social service, charity, or public sector will be an advantage
• Working knowledge of:

Singapore employment practices and legislation

Personal Data Protection Act (PDPA)

Charity governance frameworks (e.g., Institution of a Public Character (IPC)requirements)

Key Competencies

• Strong analytical thinking and problem-solving skills with attention to detail
• Ability to manage multiple portfolios and competing priorities effectively
• Sound understanding of HR operations, governance, and compliance frameworks
• Strong communication, writing, and stakeholder management skills
• High level of integrity, discretion, and accountability, especially in handling confidential information
• Proactive, resourceful, and able to work independently and collaboratively
• Proficient in Microsoft Office applications (especially Excel and PowerPoint); familiarity with HR systems or data tools is an advantage.

We are seeking a senior Head of Credit Audit to lead independent assurance over credit risk governance, underwriting, portfolio management, and problem credit processes.

Key Responsibilities

• Lead and execute the credit audit strategy across all portfolios
• Provide assurance on credit risk frameworks, policies, and regulatory compliance
• Deliver high-quality audit opinions and reporting to senior management and the Audit Committee
• Partner with Credit, Risk, and Business leaders while maintaining independence
• Lead and develop a team of senior credit auditors

Requirements

• 12–18+ years in credit audit, credit risk, or risk management within a bank or regulated institution
• Strong knowledge of credit products, risk rating systems, provisioning (IFRS 9/CECL), and regulatory expectations
• Proven leadership experience and ability to engage at C-suite and Board level
• Professional certifications (CPA, CIA, CFA, FRM) preferred

Key Responsibilities

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market risk concepts (eg. traded products, VaR, stress testing, risk/limit management)
• Good understanding of key credit risk concepts (eg. traded products, counterparty risk, credit approval process, limit management, excess management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle

Required Skills

• Experience working with MUREX
• Functional understanding of counterparty risk and pfe
• Experience in product pricing methodologies
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments, market data, Rate curves etc.
• Understanding of simulations and datamart module
• Strong technical & functional background.

Education:

• Bachelor's or Masters degree in computer science, engineering or in Finance domain
• Related professional/technical qualification will be advantageous although not mandatory
• Strong Murex Knowledge

1. Gather Debt Management System (DMS)enhancement requests, work with vendor on feasibility, initiate enhancement request, perform SIT testing, conduct UAT testing, and migration of programs to production system.
2. For in-house development, create or modify Crystal Report, VBA or PowerShell scripts, according to requirement specifications.
3. Maintain and support all in-house built applications, programs and reports; vendor’s applications, tools or subscription services, such as DMS, DMS web, Survey Monkey, SMS Dome, Google Forms, and corporate web. Responsible to maintain SLA with vendors and users.
4. Execute DMS monthly batch job. Ensure daily and monthly backups are successfully completed.
5. Manage new DMS version release, by performing testings, and obtain users’ signoff before releasing to production. Train users to use the upgraded features or functionalities. 
6. Run SQL queries for troubleshooting, investigation, information gathering or for statistics purposes.
7. Administer user logon IDs, and access profiles and permissions in applications. Disable resigned staff’s account immediately after office hours, on the day. Periodic review to ensure all IDs, profiles or permissions granted are valid and applicable.
8. Involve in projects or initiatives requiring new application development or significant enhancement to existing systems.
9. Weekly extraction of Counselling survey records for C&P. Run Call Agent report on monthly basis for C&P and DSS.
10. Documentation of procedures, guidelines and standards relating to application and support. Conduct annual reviews to ensure they are valid and applicable.
11. Attend any other ad-hoc assignment when needed.

Key Skills & Competencies

• Strong analytical and problem-solving skills
• Knowledge of SQL and database querying
• Experience with scripting (VBA, PowerShell)
• Familiarity with reporting tools (e.g. Crystal Reports, UiPath)
• Understanding of system testing(SIT/UAT) and deployment processes
• Good stakeholder communication andcoordination skills

Preferred Experience

• Experience in application support and development
• Exposure to vendor management and SLA tracking
• Familiarity with enterprise systems(e.g., DMS or similar platforms)

Responsibilities

• Manage and control incoming and outgoing documents, including drawings and technical files.

• Compile, update, and maintain master lists of issued documents.

• Support project and technical teams with document tracking, version control, and updates.

• Register and update quotations and revisions.

• Handle internal and external document transmittals.

• Submit and receive documents from clients, subcontractors, and consultants.

• Maintain an organized filing system to ensure prompt updates and easy retrieval.

• Assist in preparing and processing certification documents for projects.

• Ensure timely processing and return of documents to relevant stakeholders.

• Attend project meetings and ensure proper implementation of document control processes.

• Ad hoc duties as assigned.

Requirements

• Diploma in Business Administration, Engineering, or a related discipline.
• At least 2 - 3 years of experience in Document Controller role, from construction/ civil engineering industry.
• Familiar with project-related documentation (e.g., technical drawings, project specifications, QA/QC records) will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209 (GAN CHYE SHEN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• To coordinate and process customers’ orders with efficiency enabling faster turnaround time.
• Manage selected key sales accounts.
• Assist salesperson in charge to achieve sales target.
• Handle and attend to customer’s enquiry and complaints.
• Provide customer support and maintain good customer service.
• Handle all customer’s orders and enquiry, receive and process orders, issue SOC timely.
• Monitor and follow up on back-orders, handle shipping discrepancy.
• Coordinate with warehouse on pick/ pack of goods according to shipping schedule.
• Coordinate closely with forwarders and arrange shipment of customer orders on time.
• Ensure accuracy in shipping documentations and endorsements.
• Check accuracy of invoices and charges from forwarder, entry into system.
• Book and arrange vessels on time and on schedule.
• Ensure LC accuracy and proper, on time submission to bank.
• Ensure remittance received in bank.
• Follow up and monitor customer payment.
• Any other duties assigned by superior or by Company.

Requirements:

• Diploma/ Degree in Business/ Supply Chain Management or equivalent
• 3-5 years of experience in sales support/ order desk
• Good knowledge in full set of shipping documents and LC handling
• Good numeracy skills and meticulous, LC knowledge, customer support/ order desk experience.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref70@trustrecruit.com.sg

Please include the following information:

•  Reason for leaving
• Expected Salary

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Bong Cheong Leong (Alan)

EA Personnel Reg No: R25158271

Job Description

• To attend a meeting with the consultant/architect
• To supervise and check on-going projects
• To lead a team of skilled workers on structural building works
• Perform other duties as assigned by Management

Requirements

• A Bachelor's Degree or Post-Graduate Degree in Civil or Structural Engineering from recognised Unversity or Institution.
• Min. 5 Year(s) of practical experience in the execution of specialist building works of structural steel. (whether in Singapore or overseas)
• Track records to show previous projects that took charge.
• Knowledge of relevant Statutory requirements and compliances.
• Familiarity with rules, regulations, best practices and performance standards.
• Good interpersonal skills to communicate with people of all levels.
• Proficient in Microsoft Office and Project.

SUMMARY:

• Responsible for ensuring the safe, punctual and cost effective delivery of services by managing the flow of bus captains and vehicles along the route.
• Liaising with Bus Captains, Interchange Supervisors, Depot Supervisors and maintenance personnel to resolve issues and restore service levels.
• To ensure that the highest levels of service are provided to ensure a customer centric approach is taken when dealing with service irregularities.

PRINCIPAL RESPONSIBILITIES AND AUTHORITIES:

• Monitoring and controlling services to ensure punctuality, or service headways are maintained;
• Communicate with bus captains and Interchange Supervisors to enable them to effectively deliver a reliable and safe service to the customer;
• Communicating in a polite, professional and courteous manner at all times to employees and external parties;
• Manage on-road issues that potentially impact on service deliver;
• Maintain a close working relationship with response agencies such as fire and police;
• Responsible for reporting on punctuality concerns in relation to service issues;
• Continually liaise with supervisors, particularly the Interchange Supervisors and Depot Supervisors to ensure that services operate in accordance with timetabled instructions;
• Ensuring that the first and last services on all routes run to the scheduled timetable;
• Deal with Major Incidents and Security Issues in accordance with the respective procedures;
• Responsible for building a strong working relationship with the maintenance team to ensure effective change overs in relation to vehicle breakdowns;
• Undertake any additional duties as requested by the CFMS Manager, and
• Undertake any training and development activities as requested by the CFMS Manager.

SKILLS, EXPERIENCE, CONDITIONS SPECIFICATION:

• This position involves shift work and work on weekends. You will be required to work such hours as deemed necessary to provide appropriate coverage.
• Commercial awareness and an understanding of the LTA contract regime;
• Good geographical knowledge of the Singapore area;
• Excellent communications skills, both verbal and written.
• Ability to effectively communicate over the phone and two-way radio to a culturally diverse workforce and community;
• Computer literate and the ability to be trained in a GPS real-time vehicle management environment such as the LTA CFMS system, and
• Personal performance will be assessed including overall compliance with Excess Wait Time key performance indicators, efficient use of bus captains in managing issues with the services, on-time performance results, first and last bus key performance indicators and the instance of mileage not operated through missed, or curtailed trips.

SAFETY AND COMPANY RESPONSIBILITIES:

• Adhere to all Tower Transit policies and procedures;
• To report to your line manager any injury, collision or dangerous occurrence that has taken place, or concerns regarding health, safety and security issues;
• Provide leadership and guidance in identifying and managing health and safety issues as they apply to the workplace and workplace activities of employees and stakeholders;
• Accountable and responsible for ensuring that the working environment is safe and that employees, including contractors, are protected from hazards and comply with Company policies and procedures;
• Enforce policy, procedures and rules and employee compliance;
• Ensure the working environment is safe and employees, including contractors, are protected from hazards and comply with Company policies and procedures.
• Report hazards which cannot be corrected within the delegated authority of the position;
• Active involvement in all safety and health programs and activities;
• Participate in desk-top and simulated emergency drills in association with response agencies; and
• Promote safety and health awareness generally.

Summary of the position/scope of work:

We are seeking a talented Calypso Software Application manager (Support Technical Lead and Supervisor) to join our dynamic Capital Market IT Department.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API’s, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

The FX IT division works across the full value chain to sustain business activity and enable its acceleration (thru integration of new financial products, optimizing and automating front to back business processes).

At this role, you will be responsible for managing a mission critical back-office application team. You will lead and develop a global team of application analyst programmers and support analysts, ensuring stability, performance and continuous improvement of production systems used by Capital market business and operations across the globe.

Beyond day-to-day operations, you will drive strategic initiatives focused on automation, operational resilience, and process optimization across the department. You will own the development and adaption of bespoke automation systems, leveraging your expertise in Java or .Net, SQL, PowerShell, Unix, Oracle, Control-M etc.

As a lead, you will ensure the proper functioning of the team, promote continuous improvement, cooperation, and autonomy. You will oversee removing obstacles from team roadmap. You will be the main point of contact for the Product Owners and Business users. You will oversee and support the team on achieving its objectives on both automation delivery of software libraries and its production stability within the organization.

Scope of duties:

As the primary team lead in Asia, you will lead the Application Production Support team with the intent of promoting automations in critical functional areas for the bank to avoid dependency on manual actions and increase efficiency.

• Application Operation production (FX, CIBOS): Playing a pivotal role in production stability and evolution of production support into a robust team of technically and functionally sound individuals.
• Application support strategic initiatives and solution development.

Main Responsibilities

• Provide comprehensive techno-functional support for capital market applications, ensuring uninterrupted operations and minimizing downtime.
• Collaborate with business analysts, development teams to understand the requirements or troubleshoot, debug, and resolve application-related issues.
• Monitor and analyse system performance, promptly addressing any issues to maintain optimal functionality.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation.
• Oversee the acquisition and development of software systems in organisational units.
• Implement proactive measures to enhance system reliability and performance.
• Respond to user queries and provide effective solutions to application-related problems.
• Develop and maintain documentation for support processes, troubleshooting steps, and system configurations.
• Collaborate with cross-functional teams to ensure seamless integration and alignment of applications with business objectives.
• Stay updated on industry trends, emerging technologies, and regulatory changes relevant to capital markets.
• Contribute to continuous improvement, automation and development initiatives to elevate the efficiency of support activities.
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications and Profile

• Minimum 7 years hands on experience with Calypso as a back office system.
• Experience on Calypso version 16.
• Hands-on experience in Calypso Back office functionalities:

-          Engines

-          Events

-          Filters

-          Reporting Framework

-          ScheduledTask

-          Message / Swift messages

-          Transfers

-          Settlement Delivery Instructions

-          Accounting

-          Pricers

-          Workflows

-          Reconciliation process

• Understanding of financial assets (FX, money market, cash) and trade lifecycle.
• Experience with regulatory reporting (MMSR...)

Technical

• Strong knowledge in UNIX platform and any relational DB and language (SQL, Oracle, Sybase).
• Proficiency in scripting languages (Shell script, PowerShell, SQL) for automation and monitoring.
• Valuable exposure to tools & technologies like Control-M, KAFKA, Jira, Gitlab, PowerBI, MQ.
• Experience in DevOps Pipeline tooling GIT, Maven/Graven/Nuget/Ansible, Jenkins & artifactory.
• Provide training and guidance to team members on application functionalities, troubleshooting methods and service management processes.

Functional

• Experience in supporting capital market applications, ideally within the dynamic landscape of Back-office operations with a commendable grasp of financial products (FX, money market, Repos, Bonds).

Nice to Have

• Any Object-oriented language: Java, .Net
• Domain-Driven design and Microservices: springboot
• Any exposure to the testing automation tools and frameworks.

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members’ skills.
• Autonomous, self-motivated and excellent team player

Experience & Education Requirements

• Candidates should have 8+ year’s experience in support activity.
• Master or Bachelor’s degree in Computer Science/ Information Technology/ Programming & Systems Analysis/ Science (Computer Studies) faculties.