Supervisor Hospitality Area (Placement: Clubhouse Padel - BSD)
Full-time
Others
South Tangerang, South Tangerang Ci...
1 month ago
Position OverviewAs the Area Supervisor for the Clubhouse-Padel, you will be responsible for overseeing the operations of our clubhouse facilities, en.....
Position Overview
As the Area Supervisor for the Clubhouse-Padel, you will be responsible for overseeing the operations of our clubhouse facilities, ensuring a welcoming atmosphere for all guests and members. This role requires strong leadership and organizational skills to manage staff, enhance customer experiences, and promote our services effectively.
Key Responsibilities
- Manage daily operations of the Clubhouse-Padel facilities, ensuring high standards of service and maintenance.
- Lead and mentor a team of staff, fostering a culture of excellence and teamwork.
- Develop schedules and assign responsibilities to ensure smooth operation and optimal staffing levels.
- Enhance guest experiences through attentive service and the organization of engaging events and activities.
- Address customer inquiries, concerns, and complaints to ensure satisfaction and retention.
- Collaborate with management to implement marketing strategies that drive membership and participation.
- Monitor and maintain facility supplies, equipment, and maintenance needs.
- Minimum 4 years of experience in facility management, customer service, or a related field, with at least 2 years in a supervisory role.
- Bachelor's degree in Business Management, Sports Management, or a related field is preferred.
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Exceptional customer service skills and a passion for enhancing guest experiences.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
- Familiarity with budget management and operational procedures.
- A genuine interest in sports, fitness, and community engagement.
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