Total 69 system technician job vacancies in F&B / Tourism / Hospitality category in Singapore

Overview

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Job Responsibilities

• Manage service point operations assigned.
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Clinic Nurse Manager, Clinicians, Allied Health Professionals and other stakeholders to solve system and process problems.
• Ensure that system and processes are in accordance to SOP to create a positive experience for patients along the continuum of care.
• Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• To ensure that workflows for new and existing services are reviewed, optimised and streamlined.
• Participate in committees and other tasks as assigned.

Partner Head of Department, Ops & Admin in achieving patient / caregiver satisfaction targets

• Responsible for devising innovative services to continually improve service levels and delight patients.
• Involvement in Campus development workshops and planning.
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out clinical service plans in consultation with clinical chiefs to ensure that goals are met

Manage Service Associates (SAs) providing services in service points, as the Reporting officer

• Ensure that SAs receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff engagement, recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired patient / caregiver and service outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems

Requirement

• Bachelor’s degree in any discipline.
• Minimum 4 years of relevant work experience in the healthcare industry; experience in outpatient operations will be an added advantage.
• Strong communication and interpersonal skills, both written and verbal.
• Possess analytical and quantitative capabilities, with a strong sense of ownership and accountability.
• Comfortable working in a complex, fast‑paced environment with evolving priorities.
• Proficient in Microsoft Office applications; adaptable and open to working with changing healthcare systems and technologies.
• Demonstrated ability to collaborate effectively with multiple stakeholders to achieve common goals.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

The Physiotherapist is responsible for the assessment and management of patients referred for physiotherapy.  Under supervision, assist in areas such as clinical supervision, research, professional education and induction.

Job Responsibilities

• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans
• Document patient physiotherapy records accurately
• Charge patients accurately and update individual performance statistical records regularly
• Comply with clinical and service standards
• Supervise Therapist Assistants in the workgroup
• Assist with induction of new physiotherapists deployed to the workgroup
• Supervise students on clinical attachment
• Practice within areas of professional competence and seek clinical support from supervisor / other healthcare professionals when appropriate
• Collaborate with other healthcare members and participate in multidisciplinary discussions.
• Assist and/or co-lead in projects assigned to the workgroup
• Manage and oversee therapy equipment inventory
• Review and update clinical protocols and SOPs
• Assist in developing, promoting and marketing new clinical services
• Contribute to departmental in-service training programs, hospital educational talks and external talks / workshops / forums / seminars
• Actively update physiotherapy knowledge and skills

Requirements

• Recognised Degree in Physiotherapy
• Good communication and interpersonal skills
• Service oriented and customer focused
• Team player
• 1-3 years of relevant work experience and full AHPC registration preferred

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

• Perform routine maintenance and repair work on electrical and automation systems, including troubleshooting and resolving issues in a timely manner.
• Diagnose electrical and automation problems by using testing devices, such as ammeters, voltmeters, and ohmmeters, to identify faults.
• Leadership and Oversight: Collaborate with direct supervisors on scheduling and planning activities.
• Resource Management: Allocate materials, tools, and equipment efficiently, ensuring all resources are available for workshop activities.
• Safety Compliance: Enforce safety protocols and procedures, conducting regular safety training and inspections to maintain a safe working environment. Proper housekeeping of special tools and workshop environment to be clean and free from hazard
• Quality Control: Monitor work processes and outcomes to ensure adherence to high-quality standards, promptly addressing any issues.
• Communication: Maintain clear and open communication with team members, management, and other departments to ensure alignment and collaboration.
• Problem Solving: Address and resolve operational issues efficiently, utilizing critical thinking and resourcefulness.

• At least 3 years of combined experience with Cummins and Caterpillar engines, including proficiency in diagnostic tools like ET Laptop; certification from Cummins and Caterpillar is a plus.
• At least 5 years of electrical and automation troubleshooting experiences in all other shipboard system with relation to DEIF, Terasaki, and other power management system for example, alternator, AVR etc.
• Flexible and willing to learn attitude.

Job Summary

Responsible in performing daily monitoring, troubleshooting and continues improvement for the FEE system

Key Responsibilities

1. Daily monitoring FEE system such as HVAC system, CDA system, WWTP & STP system.
2. Able to perform troubleshooting during abnormalities occur at HVAC system, CDA system, WWTP & STP system.
3. Perform preventive maintenance for FEE system according to schedule provided.
4. Monitor & supervise vendor on project activity.
5. Have minimum knowledge in using Microsoft Excel for performance monitoring update.

Job Summary:

Candidates will be responsible for performing manual and automated visual inspection of pharmaceutical products, operating and supporting packaging lines, and ensuring compliance with GMP and safety standards.

Main Responsibilities: 

• Perform manual visual inspection of vials, syringes, or other primary packaging for defects such as particles, cracks, discoloration, and fill volume issues.

• Operate automated visual inspection machines and monitor performance to ensure product quality.

• Document inspection results and report any deviations or quality issues in accordance with SOPs.

• Operate and monitor automatic packaging line.

• Assist in packaging line setup, CQV activities and changeovers to ensure efficient production runs.

• Support in documentation such as drafting, revising SOPs.

• Support in manual labelling and packaging of products if required.

• Perform daily cleaning and clearance of work areas and equipment to maintain GMP compliance.

• Handle material dispensing, stockkeeping, and reconciliation for visual inspection and packaging processes.

• Support troubleshooting of equipment failures and collaborate with maintenance/engineering teams for repairs and preventive maintenance.

• Complete batch records, logbooks, and inspection reports accurately and in a timely manner.

• Participate in quality investigations, root cause analysis, and corrective actions as needed.

• Train new team members on visual inspection techniques, equipment operation, and GMP requirements.

• Any other duties as and when assigned by the Manager or supervisor.

Requirements: 

• Diploma or higher in Pharmaceutical Manufacturing, Pharmaceutical Engineering, Pharmacy, Bioengineering, Biotechnology, Chemical Engineering, Microbiology, or related fields.

• At least 5 years of relevant experiences in visual inspection and packaging. 

• Experience with automated visual inspection systems and familiarity with manual labelling and packaging and automatic packaging equipment, especially MG (Marchesini Group) or similar lines, will be considered a strong advantage.

• Good analyzing and problem-solving skills.

• Good communication and expression skills.

• Effective team collaboration, efficient execution, and a strong sense of responsibility.

• Flexibility to work in the day, afternoon, or night shifts, and on weekends as part of shift rotations, depending on production scheduling needs.

Contract Duration: 12 months

Education/ Experience:

·       Bachelor Degree in Cybersecurity, Computer Engineering or related fields

·       Minimum 5 years in IT Service Management and Technical Delivery.

·       At least 2 years of experience ina leadership or supervisory role.

Job Description:

·       Oversee the end-to-end IT technical delivery, ensuring allinfrastructure and security services meet performance and availabilitybenchmarks.

·       Drive the adoption of ITIL best practices across Incident, Change, andProblem Management workflows.

·       Manage and provide technical direction for infrastructure and Security-related projects, ensuring they stay on track and within scope.

·       Champion a user-centric approach to IT services, ensuring technical solutions translate into a positive and efficient experience for the end-users.

·       Lead and mentor a team engineers (Network, System, and Cyber), fostering a culture of accountability and continuous improvement.

Skill Sets:

ITService Management (ITSM):                 ITIL Certification (v3/v4), SLA/OLA Management, and Service Level Reporting.

Team& Resource Leadership:                    Resource Planning, Technical Mentorship, and Performance Management for teams of 5+members.

Infrastructure& Security Delivery:           Oversight of Cisco Networking, VMware/Windows/RHEL Systems, and Cyber Security Stacks(Firewalls/SIEM/EDR).

Management:                                                Lifecycle Management for Security Initiatives, Infrastructure Migrations, and SystemUpgrades.

OperationalGovernance:                            ITCompliance, Disaster Recovery (DR) Planning, and Business Continuity (BCP).

The MRDA Technician supports Metrology and RealTime Defects Analysis operations by executing measurement activities, monitoring process deviations, assisting engineers with defect investigations, and ensuring timely detection of issues affecting product quality. The role focuses on hands on tool operation, data collection, basic troubleshooting, material disposition, product and tool qualification, and supporting improvement projects within the manufacturing environment. Realtime Defects Analysis operations by executing measurement activities, monitoring process deviations, assisting engineers with defect investigations, and ensuring timely detection of issues affecting product quality. The role focuses on hands-on tool operation, data collection, first level or basic troubleshooting, and supporting improvement projects within the manufacturing environment.  

Key Responsibilities 

Metrology & Defect Detection Support 

• Perform measurement activities using established recipes to provide quick and accurate feedback on product integrity.  

• Operate inspection and metrology tools to support defect detection using the latest innovative inspection technologies.  

• Collect and organize measurement and defect data for engineer review. 

Process & Equipment Monitoring 

• Conduct routine monitoring using Statistical Process Control (SPC) charts according to defined tool qualification criteria.  

• Follow sampling methodologies to proactively identify deviations in machinery and processes and escalate abnormalities promptly.  

• Support Engineers and Engineering Operations in tool maintenance schedules, tool recovery, and basic troubleshooting activities.  

• Execute first level equipment and system troubleshooting 

• Perform internal preventive and corrective maintenance to Metrology and Realtime Defect Analysis tools 

Defect Investigation & Data Support 

• Assist engineers with data gathering and preliminary checks during defect source investigations and defectivity improvement projects.  

• Provide accurate data summaries when supporting Fab related process analysis and equipment availability improvement efforts.  

• Generate first pass data analysis for tool or process commonalities and root cause analysis 

Project & Continuous Improvement Assistance 

• Support ongoing projects aimed at improving inline detection, reducing tool measurement variability, improving efficiency, and increasing tool availability. 

• Collaborate with tool suppliers and owners by providing tool performance feedback and assisting in trials of new methods supporting shrinking technology node challenges.  

Training & Operational Readiness 

• Maintain competency in recipe maintenance, basic troubleshooting, and recovery procedures for assigned metrology and inspection tools.  

• Ensure compliance with operational procedures and support a safe, efficient, and well-maintained work environment.  

Requirements 

• Nitec/Higher Nitec/Diploma or equivalent in Electrical, Chemical, Mechanical, Materials, or related fields. 

• Ability to work effectively in a fast paced and dynamic environment. paced and dynamic environment. 

• Strong communication skills (written and verbal).  

• Candidates with experience in semiconductor fabrication processes are preferred.  

• Demonstrates Micron values: People, Innovation, Tenacity, Collaboration, and Customer Focus.  

• Able to work on 12 hours shift (Morning/Night Shift) 
  

  Performs electrical or mechanical troubleshooting to determine problems in non-functioning electro-mechanical equipment used in the manufacturing process. Dismantles, adjusts, repairs and assembles equipment according to layout plans, blueprints, operating or repair manuals, rough sketches or drawings. Uses test and diagnostic equipment to perform checkouts. Rebuilds manufacturing equipment as required. May perform equipment modifications as directed by engineers.

This is a hands-on marine repair technician role focused mainly on electrical and electronics work.

You will be doing fault-finding, repair, troubleshooting, servicing, and installation work on electrical and electronic systems on boats, yachts, and vessels.

This role is for someone who has already done real hands-on repair and troubleshooting work. We are not looking for drafting, documentation, coordination, support-only, or trainee profiles.

Most of the work is on-site, not in an air-con office. You need to be okay going to marinas, boats, yachts, vessels, and customer sites to get the job done.

Some jobs are under the sun. Some jobs are hot, greasy, oily, and done in tighter spaces depending on the vessel and the work area. If you are looking for clean indoor air-con work, this role is not for you.

Most of the work is electrical and electronics. There is also some mechanical work involved. If you are stronger in electrical and electronics work and less familiar with the mechanical side, training can be provided for that part of the role.

Working hours are generally Monday to Friday, 9am to 6pm. Overtime is paid when required, but this is not a frequent overtime role. Most work is expected to be completed within normal working hours.

In the current market, more customers may choose to repair existing equipment instead of buying new equipment. Because of that, we are looking for a technician who can support repair, troubleshooting, and service work on the ground.

What You Will Be Doing

• Carry out repair, troubleshooting, servicing, and installation work on electrical and electronic systems on boats, yachts, and vessels
• Test equipment, trace faults, and carry out rectification work
• Replace faulty parts and restore equipment to working condition
• Support setup or commissioning work when needed
• Support some mechanical work as part of the job
• Go on-site for service, repair, and installation jobs
• Work in marinas, on boats, on yachts, on vessels, in workshops, and at other service locations depending on the job
• Handle work in hot, outdoor, greasy, oily, or tighter-space conditions when required
• Write simple service notes or job updates after work is done
• Take care of tools, parts, and work area properly
• Work with the team to complete jobs safely and on time

What We Are Looking For

• At least 1 year of real hands-on electrical or electronics repair and troubleshooting experience
• Experience must involve working directly on equipment, not only planning, documenting, assisting, or observing
• Marine experience will be an advantage, but candidates from other hands-on repair or field-service backgrounds may be considered if their troubleshooting base is strong
• Able to use tools and handle practical technical work properly
• Able to trace faults and carry out repair work on existing equipment
• Comfortable going on-site when needed
• Comfortable working in marine, vessel, industrial, workshop, or field-service environment
• Comfortable working under the sun, in heat, and in non-office conditions when the job requires it
• Physically able to handle hands-on site work, including tighter work areas when needed
• Willing to learn and open to guidance
• Humble, steady, and able to work well with the team
• Able to take direction and handle feedback in a professional way
• Able to stay calm and work through busy or challenging situations
• Responsible, practical, and willing to get the job done properly
• For some service jobs, the technician may need to explain technical issues and coordinate work with Mandarin-speaking customers or crew during on-site work

This Role Is Not Suitable For

• Drafting or documentation-focused profiles
• Coordination or support-only profiles
• Trainees or candidates with only light exposure
• Candidates without real hands-on repair and fault-finding experience
• Candidates looking mainly for clean indoor work or frequent overtime

What You Get

• Full-time role
• 5-day work week
• Monthly salary of SGD 2,800 to SGD 3,500
• Overtime pay when required
• 13th month bonus, subject to company performance
• Training on the mechanical side can be provided for the right candidate

How to Apply

Please submit your updated resume via MyCareersFuture.

Only shortlisted applicants will be contacted.

EA Personnel Name: Ben Chang
EA Personnel Registration Number: R23111820
EA Licence Number: 22C1307

Job Description

• Industry/ Organization Type: Beauty Salon
• Position Title: Beautician cum Nail & Eyelash Technician
• Working Location: Bukit Merah
• Working Hours: 5 Days/ 6 Days work week (10am – 10pm)
• Salary Package: Basic Salary + Commission + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide manicure and pedicure services.
• Perform eyelash extension and eyelash lifting services according to client preferences.
• Advise customers on suitable nail, lash and beauty services based on their needs and skin/condition.
• Assist in providing facial treatments and body care / slimming / massage services under guidance and training.
• Maintain high standards of hygiene and cleanliness for all tools, equipment and treatment rooms.
• Build and maintain good relationships with customers to encourage repeat visits.
• Assist with basic reception duties such as booking appointments, answering enquiries and handling payments when required.
• Support day to day shop operations and any other ad hoc tasks assigned by the management.

APPLY NOW!!!

• With experience in nail art, eyelash extensions or beauty treatments is preferred.
• Good communication and interpersonal skills
• Responsible, hardworking and willing to learn new techniques
• Able to work retail hours, including weekends and public holidays.
• Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80831 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Beauty Salon
• Position Title: Beautician cum Nail & Eyelash Technician
• Working Location: Bukit Merah
• Working Hours: 5 Days/ 6 Days work week (10am – 10pm)
• Salary Package: Basic Salary + Commission + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide manicure and pedicure services.
• Perform eyelash extension and eyelash lifting services according to client preferences.
• Advise customers on suitable nail, lash and beauty services based on their needs and skin/condition.
• Assist in providing facial treatments and body care / slimming / massage services under guidance and training.
• Maintain high standards of hygiene and cleanliness for all tools, equipment and treatment rooms.
• Build and maintain good relationships with customers to encourage repeat visits.
• Assist with basic reception duties such as booking appointments, answering enquiries and handling payments when required.
• Support day to day shop operations and any other ad hoc tasks assigned by the management.

APPLY NOW!!!

• With experience in nail art, eyelash extensions or beauty treatments is preferred.
• Good communication and interpersonal skills
• Responsible, hardworking and willing to learn new techniques
• Able to work retail hours, including weekends and public holidays.
• Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80831 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

This is a hands-on marine repair technician role focused mainly on electrical and electronics work.

You will be doing fault-finding, repair, troubleshooting, servicing, and installation work on electrical and electronic systems on boats, yachts, and vessels.

This role is for someone who has already done real hands-on repair and troubleshooting work. We are not looking for drafting, documentation, coordination, support-only, or trainee profiles.

Most of the work is on-site, not in an air-con office. You need to be okay going to marinas, boats, yachts, vessels, and customer sites to get the job done.

Some jobs are under the sun. Some jobs are hot, greasy, oily, and done in tighter spaces depending on the vessel and the work area. If you are looking for clean indoor air-con work, this role is not for you.

Most of the work is electrical and electronics. There is also some mechanical work involved. If you are stronger in electrical and electronics work and less familiar with the mechanical side, training can be provided for that part of the role.

Working hours are generally Monday to Friday, 9am to 6pm. Overtime is paid when required, but this is not a frequent overtime role. Most work is expected to be completed within normal working hours.

In the current market, more customers may choose to repair existing equipment instead of buying new equipment. Because of that, we are looking for a technician who can support repair, troubleshooting, and service work on the ground.

What You Will Be Doing

• Carry out repair, troubleshooting, servicing, and installation work on electrical and electronic systems on boats, yachts, and vessels
• Test equipment, trace faults, and carry out rectification work
• Replace faulty parts and restore equipment to working condition
• Support setup or commissioning work when needed
• Support some mechanical work as part of the job
• Go on-site for service, repair, and installation jobs
• Work in marinas, on boats, on yachts, on vessels, in workshops, and at other service locations depending on the job
• Handle work in hot, outdoor, greasy, oily, or tighter-space conditions when required
• Write simple service notes or job updates after work is done
• Take care of tools, parts, and work area properly
• Work with the team to complete jobs safely and on time

What We Are Looking For

• At least 1 year of real hands-on electrical or electronics repair and troubleshooting experience
• Experience must involve working directly on equipment, not only planning, documenting, assisting, or observing
• Marine experience will be an advantage, but candidates from other hands-on repair or field-service backgrounds may be considered if their troubleshooting base is strong
• Able to use tools and handle practical technical work properly
• Able to trace faults and carry out repair work on existing equipment
• Comfortable going on-site when needed
• Comfortable working in marine, vessel, industrial, workshop, or field-service environment
• Comfortable working under the sun, in heat, and in non-office conditions when the job requires it
• Physically able to handle hands-on site work, including tighter work areas when needed
• Willing to learn and open to guidance
• Humble, steady, and able to work well with the team
• Able to take direction and handle feedback in a professional way
• Able to stay calm and work through busy or challenging situations
• Responsible, practical, and willing to get the job done properly
• For some service jobs, the technician may need to explain technical issues and coordinate work with Mandarin-speaking customers or crew during on-site work

This Role Is Not Suitable For

• Drafting or documentation-focused profiles
• Coordination or support-only profiles
• Trainees or candidates with only light exposure
• Candidates without real hands-on repair and fault-finding experience
• Candidates looking mainly for clean indoor work or frequent overtime

What You Get

• Full-time role
• 5-day work week
• Monthly salary of SGD 2,800 to SGD 3,500
• Overtime pay when required
• 13th month bonus, subject to company performance
• Training on the mechanical side can be provided for the right candidate

How to Apply

Please submit your updated resume via MyCareersFuture.

Only shortlisted applicants will be contacted.

EA Personnel Name: Ben Chang
EA Personnel Registration Number: R23111820
EA Licence Number: 22C1307

Job Summary

You will provide electrical and instrumentation (E&I) maintenance and technical support to ensure smooth, continuous plant operations, improving equipment reliability through preventive and corrective maintenance programs.

Responsibilities

• Troubleshoot electrical and instrumentation issues to maintain smooth and continuous plant operations
• Perform daily and annual maintenance work coordination for electrical and instrumentation systems across the plant
• Develop and implement preventive and corrective maintenance programs to enhance equipment reliability
• Maintain and monitor inventory levels of procured materials, spare parts, and equipment with responsibility and integrity

Required competencies and certifications

• NITEC or Diploma in Electronic, Electrical, Mechatronic Engineering, or equivalent

Preferred competencies and qualifications

• Basic safety and health experience to support safe maintenance practices
• Computer skills to assist in maintenance documentation and reporting
• Resourcefulness, meticulousness, responsibility and willing to learn

At Alexandra Hospital Pharmacy, we believe every pharmacist has a potential to make a meaningful difference – whether you are looking to deepen or building your professional skills, explore new areas of pharmacy practice, or simply find purpose through patient care.

Join a supportive and collaborative team where learning never stops, and where you will be guided to grow your confidence, skills, and sense of purpose in patient care.

What You will Do

• Ensure safe, accurate and timely dispensing of medications

• Work closely with pharmacy technicians, assistants, and fellow pharmacists to deliver coordinated and efficient care

• Support day to day pharmacy operations, such as medication packing when needed

• Work with doctors, nurses, and allied health professionals to deliver holistic care to patients

• Contribute to and support training under the guidance of senior colleagues

• Participate in service improvement and innovation initiatives

• Undertake additional roles and responsibilities as assigned to support departmental goals

What We Offer

• Learning & Growth: Guided opportunities to build strong clinical and operational foundations

• Supportive Team Culture: Work in an environment that values teamwork, mentorship, and inclusiveness

• Purpose & Belonging: Be part of a hospital that values every contribution – where collaboration and compassion drive everything we do

Who We are Looking For

• Pharmacists registered with the Singapore Pharmacy Council (or pending registration)

• Responsible, adaptable, and open to learning in a dynamic environment

• A team player who enjoys working closely with colleagues across all job groups

Requirements 

• Hold a Bachelor of Science in Pharmacy or Bachelor of Pharmacy degree recognised by the Singapore Pharmacy Council

• Registered with the Singapore Pharmacy Council.

• Hospital experience desired but not necessary.

• Able to work independently or with minimal guidance.

• Good listening and communication skills.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview*

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities

You will be responsible for the following:

Leadership and Strategic Planning

• Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.
• Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
• Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
• Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
• Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
• Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
• Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
• Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
• Handle customer complaints and follow up with service recovery if necessary.
• Review and update policies and procedures as needed.

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
• Perform any other duties as assigned by Reporting Officer.

Requirements

• Degree in any discipline.
• Healthcare experience will be advantageous.

Skills and Knowledge

• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• At least two years’ working experience, preferably in service industry

Personal Traits

• Positive, pro-active, motivated with “can-do” attitude
• Ability to multi-task and work independently and as a team
• Service oriented and customer focused

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

An Audiologist is a healthcare professional who works with those who have ear problems including hearing and balance difficulties. The job scope involves the evaluation of hearing loss and related disorders of the auditory system, as well as providing audiological rehabilitation to adults.

An audiologist selects, fits, and dispenses amplification systems, such as hearing aids, tinnitus maskers, cochlear implants, bone-anchored hearing aids, middle-ear implant, and other assistive listening devices, such as FM system.

Job Responsibilities

Primary Responsibilities

• Conduct basic audiological assessments o Use of 2 patient identifiers

o Obtain case history from patients and caregivers o Competent in otoscopy, Pure Tone Audiometry, Immitance test

(Tympanometry and Acoustic Reflex), Eustachian tube function test, Speech test and Otoacoustic Emission test

o Accurate recording and uploading of audiometric test results, and charging on

Electronic Medical Record (EMR) system o Interpret audiometric results for patients, caregivers and health care professionals involved

o To provide counseling services to patients, parents and all concerned

o To provide Hearing Aid Services/Management

▪ To conduct hearing aid evaluations where patients are given information regarding hearing aids in general, how it helps, and types, features, costs and benefits.

▪ To assist patients in the selection and recommendation of appropriate hearing aids and actual trial on patients.

▪ To perform hearing aid fitting where patients are fitted with chosen hearing aid, help them get familiarize with the device, warranty, proper care and general maintenance.

▪ To monitor the progress of the patient by regular hearing aid follow-ups.

Verify and fine-tune hearing aid setting/fitting by REM, interview and functional gain testing to determine the benefit after hearing aid fitting. Conducts outcome measures to determine the benefit hearing aid fitting.

▪ To perform impression takings for ear moulds and swim plugs.

o Assist in Hearing Aid Services

▪ Troubleshoot hearing aids and accessories, and decide on appropriate action

▪ Assist patients with hearing aid spare-part replacements

▪ Send the hearing aid for repair if necessary o Sub-specialties

▪ Middle Ear Implant Management - To provide fitting and tuning of various devices and necessary rehabilitation for adjustment to listening with implant amplification systems

▪ Cochlear Implant Management - To provide fitting and tuning of various

CI devices and necessary rehabilitation for adjustment to listening with implant amplification systems

Secondary Responsibilities

• To liaise with clinicians, audiologists, technicians, nurses, clerical staffs, BME engineers, equipment vendors and hearing device distributors

• To coordinate audiometric findings with medical, educational, social and behavioral diagnostic data; interpret audiometric results for patients, health care and allied professionals

• To refer to related medical, educational and other professional groups such as medical social workers

• To liaise with third party for equipment maintenance and ordering consumables • Other general duties: o Perform daily calibration of equipment

o Monitor and keep records of clinic consumables and hearing aid stocks o To facilitate ordering, shipping and receiving of hearing aids and implant and its accessories

o Ensure all equipment are kept on regular preventive maintenance and well documented

o Ensure all IT risk mitigation measures are in placed

o Writing meeting minutes and reports o Collate monthly patients’ statistics

• Assist in planning of staff roster

• Supervise new/junior audio technicians and provide on-the-job training, if necessary

• Stay updated with new instrumentation, techniques, and procedures by attending workshops, seminars, and in-service education classes

• To provide in-service lectures to clinic staff and in-house lectures for medical officers on basic audiology topics and updates

• To be involved in research activities as co-researcher

• Attend to ad-hoc assignments assigned by Reporting Officer

Requirements

• Minimal requirement of a Bachelor in Audiology (Honors). A Masters in Audiology is preferred
• Registered/certified audiologist (in other countries or with the Society of Audiology Professionals Singapore) is preferred
• Clinical experience not required but at least minimum 300 clinical hours as part of the curriculum requirement before graduation).

• Clinical supervision and on-job-training on certain sub-specialty for new audiologist will be provided whenever necessary
• Clinical experience of 1-2 years in a similar setting is preferred Maintain a minimum required competency level in bi-annual competency review
• Familiar with hearing aid technology and other related updates
• Basic knowledge on some specialized areas including CI and MEI
• Knowledge in the relationship between hearing and speech
• Able to communicate well with hearing impaired individuals
• Display interest in research and service expansion
• Good team player
• Analytical, organized and communicative
• Can work effectively as part of a multi-disciplinary team
• Strong interpersonal skills o Affable and approachable
  Possess a passion for helping people with hearing loss and other disabilities
• Can work calmly and methodically when under pressure from a busy and varied caseload

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.