Total 5 Manager system engineer job vacancies in F&B / Tourism / Hospitality category in Singapore

Overview*

Reporting to the Head of Reliability Matters, the successful candidate will work as part of a small yet high performance team in developing and driving implementation of a strategic roadmap on the risk management, governance and assurance activities in the hospital.

This role sits at the heart of the institutional decision making – connecting strategy, risks and future trends. You will lead strategic risk sensing and will play a crucial role in identifying, assessing, and mitigating risks within our healthcare institution. This position is responsible for implementing risk management strategies to ensure patient safety, regulatory compliance, and as well as to promote risk awareness and proactive risk management culture within the hospital.

All roles in Reliability Matters team are designed as Business Partners, working closely with departments to embed reliability into daily operations. You will operate as a generalist across Risk, Data Protection, and EHS domains, while developing deeper expertise in your assigned vertical. This role goes beyond compliance, it focuses on enabling ownership, building sustainable systems and strengthening risk culture.

Job Responsibilities*

1. Strategic Risk Lead

• Integrate risk considerations that aligns with NUHS Group Enterprise Risk Management Framework into institutional strategy and transformation
• Lead horizon scanning and emerging risk analysis
• Develop and monitor Key Risk Indicators (KRIs) aligning to Balanced Scorecard metrics
• Facilitate enterprise risk discussions at various levels and management platforms
• Provide strategic insights across domains
• Translate complex risks into clear, actionable narratives
• Act as the risk advisor to various operating departments and promote risk awareness and accountability amongst management and staff.
• Provide training and educational programs on risk management practices to promote a culture of safety, quality, and risk awareness among staffs at all levels.
• Provide secretariat support for Risk Management Committee (or equivalent) meetings.
• Assist in ad-hoc projects, investigations, and administrative duties, where required.

1. Generalist (Business Partnering)

Engage departments across:

• Risk, Data Protection, EHS domains
• Support risk assessments, incident reviews, and advisory
• Build relationships to drive ownership and accountability

Requirements*

• Degree in Business Management, Accountancy, or relevant qualifications.

• Strong strategic thinking and systems perspective
• Excellent stakeholder management and communication skills
• Ability to synthesise data into insights
• Experience facilitating senior-level discussions
• At least 8 years of relevant working experience in risk management, internal control, and compliance preferably in hospital and healthcare industry.
• Good project management skill and comfortable working with figures and details.
• Energetic and ability to analyse complex issues for identification of root cause and recommendation of practical remediation measures.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

Reporting to the FM HOD, you will provide administrative and office support to the FM team for the smooth-running of the Facilities Management operations in the hospital. You will propose and implement the administrative strategies, priorities and streamline work processes in compliance to prevailing hospital policies and audit requirements. 

Job Responsibilities*

You will be responsible for the following:

• Oversees Administrative processes for FM department (procurement processing, filing, payments, billings, etc)
• Plan and Lead in the administrative duties and responsible for the meeting submissions timelines and/or expected deliverables for reporting purposes (Prepare data/KPIs, etc)
• Administrative liaison for IHAM system matters (accounts management, asset registry, etc) with MOHH representatives
• Assist FM HOD to organise meetings and briefings, providing administrative support.
• Organize office records, files, memorandums, etc. in an effective manner.
• Upkeep the FM department shared information folders and FM assets (minor/ IT, etc)
• Quality check to incoming document, eg. Operation Maintenance Manuals and As-built Drawings received from Project team.
• Oversees the currency of master list of quality records, master document for SOPs, inventory, etc
• Participate and support in audits that the hospital subscribes to eg IT/DP & FM CSA, MOH Licensing and Inspection, MOH ESS, ISO45K audit, etc.
• Work closely with FM’s Contract Management Team for audit compliance needs.

Requirements*

Qualification Required and Area of Discipline

Bachelor degree preferably in Facility Management, Engineering or Business Management.

Required Competencies and Capabilities (Skills, Experiences, Professional Licences, etc)

• Minimum 3 years of working experience in building industry and relevant administrative experience working in large organizations.
• Good verbal and written communication skills
• Experience with contracts, financial, quality and facilities management principles.
• Possess good communication and written skills, problem-solving and critical thinking skills
• Proficient in office software
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills

Overview

Reporting to the Procedural Areas Operations Manager, the successful candidate will develop and implement strategic initiatives, operational priorities, and service standards for procedural areas management. This role focuses on ensuring seamless service delivery while driving operational excellence in alignment with departmental Key Performance Indicators (KPIs).

Duties and Responsibilities: 

1. Manage service point operations assigned

• Responsible for daily operations of these service points, including front counter services, administrative/operational matters and partnering with Nurse Managers and other stakeholders to solve system and process problems. Ensure that systems and processes are in accordance with SOPs to create a positive experience for patients along the continuum of care.
• Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services. Identify and improve any potential safety hazards in a timely manner to ensure the facilities are patient-friendly, safe and clean.
• Execute the procurement of CAPEX/OPEX of assigned service points. Ensure operational readiness of service points by proper planning and execution of procurement processes.

2. Support Reporting Officer in achieving department KPIs

• Responsible for devising innovative services to continually improve service levels and delight patients. Review what has been working well and explore other ways to delight patients quarterly.
• Responsible for achieving volume and financial targets for clinical areas assigned. Develop and carry out clinical service plans in consultation with clinical chiefs to ensure that goals are met.

3. Partner the Clinicians and Nurse Managers in maintaining the licensing of service points

• Responsible to assist in the renewal of licenses for Procedural Areas, including coordination with clinical teams to ensure all areas maintain current licensing and regulatory compliance status.
• Coordinate with relevant stakeholders to prepare for licensing renewal processes, including documentation review and site readiness assessments.
• Maintain comprehensive records of licensing requirements, renewal timelines, and compliance documentation for all procedural areas.
• Develop and implement corrective action plans to address any compliance gaps identified during audits or inspections.
• Ensure all staff are aware of licensing requirements and their role in maintaining compliance standards through regular training and communication.

4. Support in renovation projects related to Procedural areas

• Responsible to handle any renovation projects in MOT/DSOT/ENDO/ASW areas from planning to completion.
• Ensure smooth handover and takeover from contractors, including quality checks and operational readiness assessments.
• Ensure stakeholders are well informed and expectations are set before and after the renovation of service points.
• Plan and ensure minimal service disruption during renovation through strategic scheduling and alternative arrangements.
• Participate in the IGH workshops and provide secretariat support for the F&E workgroups.
• Partner with Transformation teams in executing Quality Improvement Projects in service points.

5. Business Continuity Management

•  Review of SOPs – BCM policy & department's SOPs to ensure current and effective procedures.
• Conduct Refresher Workshops and develop E-learning Modules for continuous staff education.
• Ensure all staff are trained and familiarized with downtime procedures as part of induction program and ongoing education.
• Develop and maintain robust business continuity plans for all procedural areas to ensure service resilience.

Requirements

• Degree in any discipline
• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

As Manager in Clinical Services Planning Office, you will facilitate strategic healthcare planning initiatives, regulatory compliance processes, and value driven care transformation projects while ensuring seamless communication between internal stakeholders, Ministry of Health (MOH), and cluster offices.

Job Responsibilities*

You will be responsible for the following:

• Assist in the development and execution of strategic plans aligned with organizational goals and priorities, supporting the planning and implementation of new clinical services
• Manage end-to-end Levels of Medical Capabilities (LMC) application and approval processes with MOH and coordinate regulatory compliance documentation
• Coordinate value-driven healthcare initiatives across cluster VDO office, MOH partnerships and drive organizational VDO and Appropriate Care project portfolio development
• Manage departmental budget projection, allocation and expenditure tracking while ensuring compliance with organizational financial policies

Requirements*

• Bachelor's degree preferred in Healthcare Administration, Business Administration, Public Health or Health Policy and Management.
• At least 3-5 years of relevant working experience in project management or healthcare setting
• Strong analytical skills with the ability to interpret trends and data effectively
• Excellent communication and interpersonal skills with demonstrated ability to prioritize and manage multiple projects in a fast-paced environment
• Ability to work collaboratively in a team-oriented environment with strong organizational skills and attention to detail
• Knowledge of healthcare administration or related fields is advantageous
• Commitment to continuous learning and professional development.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.

Job Responsibilities

• Manage service point operations assigned.
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
• Responsible for devising innovative services to continually improve service levels and improve patient care.
• Responsible for achieving volume and financial targets for clinical targets assigned.
• Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff.
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
• Participate in committees and other tasks as assigned.

Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare Industry
• Healthcare operational experience will be advantageous.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stake holders.
• Analytical, quantitative with strong communication skills (written and verbal).
• Proficient in Microsoft Word/Excel/Powerpoint.
• Knowledge in hospital software application will be advantageous.
• Ability to multi-task and work under tight timelines.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.