Role Summary
Experienced infrastructure engineers are responsible for managing enterprise middleware platforms and supporting cloud infrastructure for large-scale banking production environments. Skilled in middleware administration, cloud deployment, system troubleshooting, and infrastructure operations across hybrid environments.
Key Responsibilities - Middleware Administration
· Administer and maintain enterprise middleware platforms including IBM WebSphere Application Server, Apache Tomcat, IBM HTTP Server, and Oracle WebLogic Server.
· Perform installation, configuration, patching, upgrades, and performance tuning of middleware environments.
· Manage and support large-scale banking production environments hosting mission-critical enterprise applications.
· Handle middleware deployments, configuration management, and environment setup across development, testing, and production systems.
· Monitor middleware performance and ensure high availability, reliability, and optimal system performance.
System Configuration & Maintenance
· Configure application servers, clusters, nodes, and JVM parameters.
· Manage application deployments, configuration updates, and environment management.
· Perform log tracing, monitoring, and troubleshooting to diagnose and resolve issues.
· Maintain detailed technical documentation, configuration documentation, and operational procedures.
IBM Cognos Administration
· Manage and maintain IBM Cognos Dispatcher services.
· Support Cognos platform maintenance, performance tuning, and upgrades.
· Monitor Cognos components including gateway, dispatcher, and content manager services.
Cloud Migration & Platform Upgrades
· Support migration of middleware platforms and applications from on premises to cloud environments.
· Assist in middleware platform upgrades and modernization initiatives.
· Participate in planning and implementing cloud-ready middleware architecture.
Security & Compliance
· Perform SSL certificate installation, renewal, and upgrades.
· Apply security patches and vulnerability fixes across middleware components.
· Implement security best practices and compliance standards.
· Address security findings from vulnerability scans and security audits.
Monitoring, Logs & Incident Management
· Perform log tracing, monitoring, and analysis to identify issues and system behavior.
· Monitor system health using enterprise monitoring tools.
· Investigate and resolve alerts, performance issues, and service disruptions.
· Perform proactive alert resolution and incident management to minimize downtime.
Automation & Operational Efficiency
· Develop automation scripts for regular operational tasks.
· Automate deployments, monitoring, and routine maintenance activities.
· Support DevOps processes and CI/CD pipelines where applicable.
Collaboration & Vendor Coordination
· Coordinate with multiple vendors, partners, and internal teams for issue resolution, upgrades, and deployments.
· Work closely with infrastructure, cloud, database, network, and security teams.
· Provide support during cross-team troubleshooting and major incidents.
Disaster Recovery & Business Continuity
· Participate in Disaster Recovery (DR) planning and execution activities.
· Perform DR drills and failover testing to ensure application availability.
· Support restoration and recovery procedures during DR scenarios.
Support & Operational Coverage
· Provide weekend support and on-call support for critical environments when required.
· Support production releases and maintenance activities during off-hours or scheduled windows.
· Ensure smooth operations during system upgrades and maintenance activities.
Required Skills
Middleware Platforms
· IBM WebSphere Application Server (WAS)
· Apache Tomcat
· Oracle WebLogic Server
· Apache HTTP Server
· IBM HTTP Server
· IBM Cognos Dispatcher / Cognos Analytics
Middleware Administration
· Application server installation, configuration, and tuning
· Cluster configuration and load balancing
· Application deployment and troubleshooting
· JVM performance tuning
Security & Infrastructure
· SSL certificate configuration and upgrades
· Security patching and vulnerability remediation
· Middleware hardening and security best practices
· LDAP / Active Directory integration
Cloud & Migration
· On premises to cloud migrations
· Middleware platform upgrades to cloud
· Experience with AWS / Azure / GCP environments (preferred)
Additional Technical Skills
· Linux / Unix administration
· Shell scripting and automation
· Monitoring tools (Splunk, ELK, Prometheus, Grafana)
· CI/CD tools (Jenkins, GitLab CI, Bamboo)
· Log analysis and system monitoring
Soft Skills
· Strong troubleshooting and analytical skills
· Experience working with cross-functional teams
· Ability to coordinate with vendors and partners
· Good documentation and communication skills
· Ability to manage production incidents and critical systems