Total 489 job vacancies by Recruit Express Pte Ltd

• Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
• Resolve complaints and issues at the first touchpoint wherever possible.
• Maintain accurate records of interactions in the CRM system.
• Ensure timely follow-up on enquiries and escalate when necessary.
• Assess appeals and provide recommendations to management.
• Support additional duties during operational needs or peak periods.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Key Responsibilities

• Handle walk-in customer enquiries and requests related to insurance policies and services
• Provide timely support and follow up on unresolved issues
• Manage customer feedback, appeals, and general service enquiries professionally
• Deliver a positive customer experience and ensure service standards are met
• Support various customer service channels and operational activities when required
• Assist with projects and ad-hoc duties as assigned
• May be required to support different service locations when needed

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

1 Credit policy & framework, including formulation and maintenance of credit

policies and procedures, monitoring the compliance of credit policies.

2 Portfolio monitoring & reporting, including preparation of regular portfolio

reports for senior management, risk committees, regulators and Head

Office; identification of emerging risks, concentration trends, and early

warning signals etc.

3 Credit stress testing, including development and maintenance of stress

testing methodologies, internal and regulatory stress testing exercises and

submissions, etc.

4 ECL modelling & provisioning, including support the ongoing

enhancement of ECL models in line with IFRS 9, ECL calculation exercise

etc

5 Environmental risk management, including formulation and maintenance

of environmental risk management framework to ensure alignment with

regulatory requirements and industry best practices; portfolio

environmental risk management, climate stress testing and scenario

analysis, etc.

6 Other tasks as may be assigned by Head of Department

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Key Responsibilities

• Support trade finance operations and maintain accurate records, reports, and documentation
• Monitor account renewals, document submissions, and follow up on outstanding requirements
• Prepare reports, presentations, and management information for business tracking and review
• Track customer accounts and transaction activities to support operational and business requirements
• Coordinate with internal stakeholders to resolve operational issues and ensure timely processing
• Support customer account maintenance and updates in accordance with operational procedures
• Maintain internal systems and records to ensure compliance with regulatory and operational requirements
• Assist with process improvement initiatives, training materials, and departmental projects
• Perform administrative and ad-hoc duties as assigned

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Responsibilities

• Provide support and guidance to Front Office throughout the documentation/form completion process
• Prepare regular reports for Management review
• Review documentation requirement and completeness
• Ensure all files are stored and maintained accordingly
• Ensure timely processing of static data updating request
• Appropriate and confidential handling of client data and information
• Administer request from internal regulators, internal stakeholders with respect to audit review
• Assist with ad-hoc duties as assigned

Requirements

• Proficient in Microsoft Office

Interested applicants please email your resume to meganng@recruitexpress.com.sg
Megan Ng Su Ting (CEI: R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Mapletree Business City

8.45AM – 630PM (Mon - Fri)

Responsibilities

• Manage business trips, hotel booking, temp accommodation and visa/work permits application process
• Manage security door access, access card user profile creation/deletion and after-hours door access support
• Oversee facilities services & maintenance activities
• Oversee and maintain the overall office operations, ensuring a clean and comfortable workspace.
• Manage office supplies, office equipment and pantry supplies
• Handle incoming and outgoing mail, packages, deliveries, document circulation and visitor reception
• Coordinate with vendors, contractors, and service providers to ensure smooth office operations.
• Organize other office activities (meetings, event planning, town hall booking & etc.)
• Collaborate with cross-functional teams to ensure a seamless workflow
• Ensure operations adhere to policies and regulations
• Any other duties as assigned

Requirements

• Diploma / Degree with at least 4 years of proven experience as office administrator
• In-depth understanding of office management procedures and policies
• Knowledge of CONCUR is a plus
• Highly proficient in Microsoft Office (Excel Formulas i.e. vlookup, if formulas, pivot table etc., PowerPoint, Word, Outlook)

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Ensure accurate policy details (validity, policy number, coverage) input to prevent rework or manual corrections to achieve higher STP rates.

• Cross-check different system.

• Document preparation task including merge, split documents in one submission by determine the policy benefits and provider types.

• Optimize workflows based on high volume claims and achieve it within same day turnaround time.

• Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any)

• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep) to achieve claims business objectives.

• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.

• Any other ad-hoc assignments assigned by supervisor.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

1. Claims Assessment & Decision Making

• Assess and approve personal accident claims accurately within established turnaround
• times, in line with policy provisions and authority limits.
• Evaluate medical, financial and supporting claim documentation, ensuring appropriate
• claim decisions and reserve adequacy.
• Manage claim investigations, including clarification with medical institutions, policyholders,
• and internal stakeholders.
• Review of pending claims to ensure timely resolution and proper closure.
• Identify claim patterns and unusual or inappropriate practices and recommend
• improvements to strengthen claims controls and streamline claim processes.

2. Stakeholder & Customer Engagement

• Collaborate with medical institutions, policyholders, and internal stakeholders to gather
• and clarify clinical information or outstanding requirements.
• Deliver high standards of customer service and strengthen relationships with customers
• and distribution channels.

3. Delivery of Service Excellence

• Provide clear, empathetic communication timely to policyholders, claimants and agents
• medical professionals, and internal stakeholders, making the claims process smooth and
• transparent.

Requirements

• Minimum Diploma or Degree in any discipline
• Preferably with 2 to 3 years of relevant claims administration experience from insurance industry

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg
EA License No: 99C4599

Jobs Responsibilities

• Conduct in-depth investigation and assessment of transaction monitoring alerts escalated to L2, ensuring compliance with AML/CTF regulations and internal policies
• Analyse suspicious transactions, unusual activity reports and external triggers, with timely escalation of material risks to relevant stakeholders
• Perform transaction due diligence and provide well-supported recommendations to MLROs on third-party payments and potential risks
• Prepare clear and comprehensive investigation reports, maintaining accurate trackers and dashboards for case management
• Collaborate with internal teams across APAC and global investigation units to support end-to-end investigations and lookback reviews
• Provide advisory support on AML/CTF matters, contribute to audits, projects and continuous improvement of investigation frameworks
  
  
  Application Procedures
  
  Interested candidates, please email your resume to:
  Attention: Lynn Mak Ling Ling (CEI No. R1986990)
  lynnmak@recruitexpress.com.sg
  Recruit Express Pte Ltd (EA No. 99C4599)
  
  We regret that only shortlisted candidates will be notified.

Responsibilities

• Process corporate action events for Singapore and Foreign markets
• Ensure accuracy, timeliness and no disruption in daily business duties
• Attend to internal and external customers’ queries received from internal Business units
• Any other ad hoc duties as assigned

Requirements

• Proficient in Microsoft Office
• Experience in admin functions

Interested candidates, please email your resume to meganng@recruitexpress.com.sg
Attention to: Megan Ng Su Ting (CEI: R23115059)
Recruit Express Pte Ltd
EA No. 99C4599

*** We regret that only shortlisted candidates will be contacted.

Responsibilities

• Responsible for day-to-day delivery of effective and efficient support to distribution partners and channels, encompassing routine and structured duties
• Drives partners and advisers life cycle management
• Assist with administration matters such as data entry into system, respond to enquiries from external distribution partners, verify details and provide support for trainings organized
• Assist with any other ad-hoc duties assigned

Requirements

• Diploma/Degree in any relevant fields
• Proficient in MS Office

Interested applicants please email your resume to meganng@recruitexpress.com.sg
Megan Ng Su Ting (CEI No.: R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Key Responsibilities

• Support and assist clinical departments in identifying, designing and building models where data analytics can be applied to generate insights and facilitate decision making for business operations.
• To provide guidance and support in charge codes creations while incorporating service and charge rules for departmental efficiency and cost effectiveness.
• Assist to prepare accurate and timely department financial report for analysis on a timely basis and decision-making.
• Key area of focus: impact of new service codes, impact of fee revision, workload and NPR trending for various stakeholders.
• Develop data analytics strategy and data collection framework; Extract, Transform, Load (ETL), interpret data and analyse results.
• Develop direct connectivity to visualisation & AI software. Build templates for regular reports (quarterly P&L, AH&P, IP income/exp, OP reports, OT margin reports).
• Provide on-going metrics for initiatives, contribution to improvements, as well as monitoring performance of decisions.
• To provide expertise in guiding clinical departments in charge code creation while incorporating service rule and charge rule logic for efficiency and cost effectiveness.
• Develop or tap on tools to automate preparation and presentation of measurements and metrics in the form of ppt, reports and dashboards.

Key Requirements

• Degree/Post-graduate in Accounting & Finance, Business, Statistics, Computer Science, Data Science or Mathematics, Economics, or related fields.
• Proficient in the use of SQL, Python, MS Excel (Advanced), Data Visualization tools (e.g. Tableau).

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Raffles Place

ASAP Till end Dec 2026
8.45am to 6.15pm (Mon to Fri)

• Attached to Financial Compliance Department
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team
• On an adhoc basis, may be involved in other FCC related work as assigned

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Attached to Financial Compliance Department
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team
• On an adhoc basis, may be involved in other FCC related work as assigned

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Location: Marina One

Duration: 12 months contract

Salary: Up to $3970 + 1 month bonus

Job Responsibilities:

• Provide end-to-end transactions and policy services over the phone and emails within service level.
• Transactions include attending to email correspondences and processing of policies.
• Responding to clients’ queries and calls
• Handles refund and receipting
• Manage credit control for Commercial policies.
• Ensure efficient, accurate transactions is key in contributing to desirable pre-sales and after-sales support based on Customer Needs.
• Work towards achieving Key Performance indicators for self and for the team.
• Assist manager/supervisor to track and prepare monthly management reports and statement of accounts.
• Proficient in performing tasks following the Standard Operations Process (SOP) provided.
• Working with other teams and business partners such as Underwriter, Claims, Finance, Marketing, Client Management, IT, LTA, GIA and Bank, intermediaries etc. in achieving company objectives and delivering service standards
• Continuous service and process improvements to ensure that business standards/risks/controls are maintained or exceeded is important in contributing to new business growth and customer retention.
• Assist to transform business requirements into system enhancements, testing and implementing the requirements to ensure smooth operations where applicable.
• Undertake any duties as may be assigned.

Job Requirements:

• Minimum Diploma in any field
• Personal General Insurance and Commercial General Insurance Certification (BCP, PGI, CGI) preferred
• Good knowledge of General Insurance Products such as Motor, Travel, Home, and Personal Accident and Commercial Insurance.
• General Insurance principles and practices
• Customer Service skills and experience in calls and responding to customer’s emails.
• Excellent communication skills
• Attention to detail to ensure customer and policy data accuracy.
• Excellent team player and able to work well in a team.
• Good organization skills and able to multi-task well.

Ally
The Outsourcing Team
Recruit Express Pte Ltd
EA: 99C4599