Total 93 quality manager job vacancies in Education / Training category in Singapore

Job Summary:

You have our customers’ best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them.

You see yourself as a companion on our clients’ journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client’s unique needs and requirements.

You’re self-motivated, and always on the lookout for opportunities to grow – whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it’s no surprise that you’re consistently meeting your personal goals and targets.

Last but not the least, you’re focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

Benefits and Prospect

-Attractive remuneration and a comprehensive benefits package.

-Recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.

-Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.

-Job scope consist of digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

Requirements:

-Bachelor's degree from a recognized university or a diploma from a local polytechnic

-Interested in financial planning or wealth management.

• We regret that only shortlisted candidates will be notified.
  Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
  
  PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

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Job Title: Bubble Tea Manager (Full-Time)
Location: Yishun
Schedule: 4-Day Work Week, 10:00 AM - 10:30 PM | Flexible scheduling available

About Us:

Join a beloved and long-established bubble tea brand, bringing authentic Taiwanese flavors and a vibrant tea culture to our community. We are passionate about crafting high-quality beverages and creating memorable experiences for every customer.

The Opportunity:

We are seeking energetic and customer-focused Baristas to join our dynamic team. In this role, you will be at the heart of our operations, mastering the art of bubble tea preparation while ensuring exceptional service that keeps our guests returning. Full training is provided, offering a fantastic entry point into the food and beverage industry.

Key Responsibilities:

• Prepare a wide variety of high-quality bubble teas, fruit teas, and other specialty beverages with precision and consistency.

• Deliver friendly, efficient, and knowledgeable customer service at the counter and drive-thru (if applicable).

• Operate cash registers and handle transactions accurately.

• Maintain impeccable cleanliness and sanitation standards for all equipment and work areas.

• Follow detailed recipes and procedures to ensure product quality and safety.

• Contribute to a positive, fast-paced, and collaborative team environment.

• Assist with inventory stocking and store presentation.

What We're Looking For (Qualifications):

• A positive attitude and a genuine passion for customer service.

• Ability to thrive in a fast-paced environment and work effectively as part of a team.

• Strong attention to detail and a commitment to quality.

• Excellent communication and interpersonal skills.

• Willingness to learn and adhere to all food safety and operational standards.

• Previous experience in a bubble tea shop, café, or quick-service restaurant is a strong asset.

What We Offer:

• Comprehensive Training: No prior bubble tea experience? No problem. We provide full, paid training.

• Attractive Compensation & Benefits: Competitive hourly wage, performance-based bonuses, and an annual 13th-month bonus.

• Industry-Leading Schedule: Enjoy a better work-life balance with our 4-day work week (average 40-45 hours).

• Growth Opportunities: Be part of a growing, established brand with potential for career development.

• Energetic & Fun Culture: Work in a lively atmosphere with a supportive team.

Ready to Brew a Great Career With Us?

Apply today by submitting your resume to us at nancygohtl@yahoo.com and a brief note about why you'd be a great fit for our team!

• Position : Learning Centre Officer/Manager

• Location : Bukit Panjang/Tampines

• Working hours : 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday)

• Salary (commensurate with experience) : Up to SGD4000 + Performance Bonus + 7 Days Leave

• Duration : Permanent

• Industry : Education / Training & Development
  

Main Responsibilities:

• Support customer acquisition by onboarding new parents

• Promote and recommend suitable coding programmes

• Drive customer engagement through special programmes, competitions, and community events

• Build and maintain strong relationships with parents and act as their advocate

• Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected

• Coordinate with teaching team on student assessments and follow up with parents for conversion

• Handle general administrative tasks (onboarding emails, data entry, research, data management)

• Maintain accurate and updated customer records in the CRM system

• Track student progress and manage ongoing parent relationships

• Other ad-hoc activities assigned
  

Requirements:

• Strong communication and problem solving skills

• Driven, fast learner, proactive and ability to work in a fast-paced environment
  

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

About Singapore Corporate Counsel Association (SCCA):

• Leading voice for in-house counsel (IHC) in Singapore
• Poised to become the national association for IHC, providing a platform for professional development, networking & advocacy.

Key Responsibilities:

1. Programme Development & Support

• Plan, manage and support professional development programmes, ensuring they are impactful, engaging, and aligned with the training needs of the Singapore in-house community.
• Oversee the smooth execution of on-site and virtual events, providing administrative, logistics and technical support.

2. Marketing & Outreach

• Programme promotion through creative marketing initiatives, including the design of visuals and simple video content using Canva or similar tools, in consultation with the Marketing & Communications team
• Collaborate with the Marketing & Communications team to drive engagement and increase participation across SCCA’s professional development programmes, to ensure that projected numbers are met.
• Develop and manage knowledge management resources that are relevant to the professional development programmes.

3. Stakeholder & Member Engagement

• Main liaison for any query pertaining to SCCA’s professional development programmes, i.e. SCCA Members, public, sponsors, knowledge partners.
• Build positive relationships with participants, speakers, sponsors and knowledge partners to strengthen SCCA’s professional development ecosystem.

4. Programme Administration & Reporting

• Maintain accurate records, documentation, and database for all professional development programmes, including post-programme evaluation, budget planning and tracking, procurement, engagement with knowledge partners, sponsorship agreement.
• Prepare regular reports and statistics, including finance reports with basic analysis, to support decision-making and programme evaluation.

5. General Administration & Support

• Provide administrative and operational support as required, contributing to the overall efficiency and success of the Professional Development team.

Key Qualifications:

• Degree/Diploma in a related discipline.
• 2-5 years of relevant working experience in training, events, education, or professional development.
• Strong organisational skills with the ability to manage multiple projects.
• Excellent written and verbal communication skills.
• A self-motivated, resourceful, and detail-oriented team player.
• Familiarity with the legal industry or professional associations would be an advantage.

Skills & Competencies:

• Resilient, detail-oriented, problem solver, and a proactive team player with a cheerful disposition who enjoys interacting with people
• Strong collaboration and stakeholder management skills
• Able to multitask and independently accomplish assignments within lean timelines
• Proficient in Microsoft Office applications, particularly Microsoft Word, Excel and PowerPoint and design tools, such as Canva.

► This position is only open to Singaporeans and Singapore Permanent Residents.

► Interested applicants may apply by submitting their CV, expected salary and availability.

► Only shortlisted applicants will be notified.

We are hiring a Training and Quality Assurance Manager to lead staff capability development, service quality standards and continuous improvement across our wellness and traditional therapy outlets in Singapore.

Key Responsibilities:

- Design, implement and review training programmes for service staff, outlet teams and supervisors.

- Develop training materials, SOP guides and service quality benchmarks to support operational consistency.

- Conduct staff assessments, coaching sessions and refresher training to improve service performance.

- Monitor customer feedback, service quality indicators and operational compliance standards.

- Perform outlet audits and identify areas for improvement in service execution and customer experience.

- Work closely with management and outlet leaders to strengthen service quality, team discipline and customer satisfaction.

- Support onboarding and structured skills development for new employees.

- Prepare training reports, quality review findings and improvement recommendations for management.

Requirements:

- Strong ability to develop SOPs, training systems and quality monitoring processes.

- Good leadership, coaching and communication skills.

- Strong organisational skills and attention to detail.

- Experience in service, hospitality, healthcare, wellness or retail operations will be an advantage.

- Ability to support a multi-outlet environment and continuous improvement initiatives.

Job Description:

· Creating a professional and welcoming experience for our customers based on the company’s guidelines.

· Obtain training and perform duties in Service and Kitchen Department.

· Lead by example by demonstrating exemplary professionalism.

· Attending to customers’ needs and complaints promptly and politely.

· Recommend improvements to Management where appropriate.

· Resolve all potential service failure issues.

· Consistently monitor individual performance and progression with your superior and management.

· Provide support as needed in various departments.

· Business Management-Support in managing food and labor costs to increase Restaurant profitability.

· Consistently review operational standards with the aim of always improving speed and service quality.

· Execute any duty that may be assigned from time to time by the Management.

Requirements:

· Applicants must possess at least degree in any field

· Applicants with no experiences is welcomed to apply

· Highly motivated and willing to learn

· Strong positive mentality

· Customer-oriented, excellent interpersonal and communication skills

· Possess good initiative and leadership skills

· On-the-job training provided

· 5.5 days’ work week

· Able to work on weekends and PH

Responsibilities:

• Develop and implement training programs for stewarding staff (e.g., dishwashing, sanitation, waste handling, chemical usage)
• Ensure compliance with hygiene and safety standards such as food safety regulations, workplace safety, and sanitation protocols
• Conduct onboarding training for new hires and refresher training for existing staff
• Assess training needs and identify skill gaps across multiple sites
• Standardize cleaning procedures, workflows, and SOPs across locations
• Train supervisors and team leaders to effectively manage ground staff
• Monitor staff performance and evaluate training effectiveness through audits and inspections
• Coordinate with operations managers to align training with business needs
• Maintain training records, certifications, and compliance documentation
• Support implementation of new equipment, technology, or processes
• Lead continuous improvement initiatives to increase productivity and service quality
• Manage training schedules across multiple sites (including shift-based operations)

Requirements:

• Diploma or Degree in Hospitality, Facilities Management, or a related field
• Typically 5–8 years of experience in stewarding, cleaning operations, or facilities management
• Prior experience in training, coaching, or staff development (important)
• Strong knowledge of hygiene standards (e.g., food safety, sanitation, chemical handling)
• Familiarity with cleaning machinery and stewarding operations in hotels or large kitchens
• Good leadership and interpersonal skills (ability to train a diverse, often multilingual workforce)
• Strong communication and presentation skills
• Organizational and planning skills (for training schedules and multi-site deployment)
• Basic computer skills (Microsoft Office, training documentation systems)
• Ability to work flexible hours, including weekends or shifts if required

• Position : Learning Centre Officer/Manager

• Location : Bukit Panjang/Tampines

• Working hours : 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday)

• Salary (commensurate with experience) : Up to SGD4000 + Performance Bonus + 7 Days Leave

• Duration : Permanent

• Industry : Education / Training & Development
  

Main Responsibilities:

• Support customer acquisition by onboarding new parents

• Promote and recommend suitable coding programmes

• Drive customer engagement through special programmes, competitions, and community events

• Build and maintain strong relationships with parents and act as their advocate

• Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected

• Coordinate with teaching team on student assessments and follow up with parents for conversion

• Handle general administrative tasks (onboarding emails, data entry, research, data management)

• Maintain accurate and updated customer records in the CRM system

• Track student progress and manage ongoing parent relationships

• Other ad-hoc activities assigned
  

Requirements:

• Strong communication and problem solving skills

• Driven, fast learner, proactive and ability to work in a fast-paced environment
  

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• To plan, control, coordinate and participate in the training of the employees of the organization.
• Ensure that training develops skills, enhances productivity and quality of work.
• Establish orientation, training, developing and evaluating systems for the employees.
• To design, develop, plan, administrate and implement an effective and systematic training activities and programs for all levels or staff, resulting in a highly motivated, flexible and multi skilled workforce.
• Assess training requirements for the employees and create suitable programs to meet the requirements.
• To ensure implementation of an active and efficient Training system for all the departments.
• Plan and administer training seminars for the employees in accordance with the policies & procedures.
• Ensure to assess the effectiveness of training after every training program conducted.

• Ensure to create a positive learning environment
• Any matter which may affect the interests of Novotel Kolkata should be brought to the attention of the Management.
• Keep abreast of the latest information on innovations in trends in Hospitality.

· Analysing and detailing the project idea, assessing the project idea in terms of feasibility, cost-effective-ness, risks and success factors in consultation with Business and IT stakeholder

· Develop the project proposal with objectives, resources, milestones, schedule, costs, expenses and project structure

· Drive project proposal through demand governance process

· Set up appropriate project management processes, measure project performance and report status to senior stakeholders

· Initiate escalations to senior stakeholders if needed

· Develop detailed project plan and create work break down structure (subprojects, work packages, etc)

· Set up an appropriate project organization, including identification and management of stakeholders and team members

· Actively lead the team/squad in various project meetings i.e. SIT / UAT checkpoint calls, BRD walkthroughs, Solution Walkthroughs.

· Manage scope, time, budget, risks and issues on an operational level

· Identify the impact of change requests, issues and changes to underlying assumptions; for project plan variances, develop solution proposals and reconcile them with the demand governance stakeholders

· Manage roll-out / go-live and for the hand-over of the solution to the Operations organizations

· Establish and implement project-related quality assurance processes and measures; ensure the quality of the outcomes and drive their respective acceptance and approval

Stakeholder Management

· Represents IT Asia as an ITPL/ Scrum Master when facing off with internal and external stakeholders

· Work with team members to proactively mitigate risk and provide clear communication plan in a timely manner.

· Provide regular project/program updates to stakeholders.

· Present to stakeholders on progress as well as problems and solutions

· Communicate key insights and findings to IT and business counterparts and work closely with them. Lead knowledge sharing with RTB team for newly implemented modules or functionalities.

· Ensure delivery is predictable i.e. stakeholder are updated regular on the progress and the risks

Regulatory Responsibilities &/OR Risk Management

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.

· Ensure appropriate ethical and compliant behaviour within the function by clear demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENT

· Bachelors degree in Engineering/Information Technology/Computer Science/Related Field

· 12-15 years of IT experience in Project Management in running Waterfall/ Agile projects

· Deep understanding of T24 Core Banking, Temenos wealth suite would be preferred.

· Proven experience in successful delivery of major projects, on time and with quality and within matrix team structures

· Experience in Senior stakeholder management running projects STCs

· Experience in managing project financials (forecast v actual)

· Good understanding of technology trends in banking is preferred

· Working experience of SDLC and Agile methodology

· Strong analytical and problem-solving skills to challenge business/technical requirements to build good and scalable solutions.

· Good written and verbal communication skills including technical writing skills.

· Having very high quality standards for the service delivered to business and have an Eye for attention to detail.

· Ability to work under pressure and manage multiple, concurrent / conflicting priorities with business and IT stakeholders.

Location: Buona Vista
Type: Permanent
Working hour: Mon-Fri office hour

Leadership & Strategy

• Lead and manage the training faculty team to deliver high-quality learning programmes.
• Develop competency frameworks, training roadmaps, and capability-building strategies aligned with organisational priorities.
• Advise senior leadership on training, learning innovation, and development initiatives.

Programme Development

• Oversee review, enhancement, and creation of training programmes for community leaders and staff.
• Ensure programmes promote growth mindset, leadership, engagement, and effective community building.
• Monitor adult learning trends and modern training methodologies to keep programmes current and effective.

Stakeholder Management

• Partner with internal divisions, government agencies, institutes of higher learning, and private organisations.
• Provide consultancy to stakeholders on training design and workforce capability development.
• Represent NACLI in taskforces, committees, and cross-functional projects.

Team Development

• Coach and develop faculty staff capabilities and career growth.
• Drive performance management, succession planning, and staff engagement.

Requirements

Education

• Degree in Adult Learning, Training & Development, Social Sciences, or related disciplines.
• ACTA / ACLP / DACE / DDDLP certifications preferred.

Experience

• Minimum 10 years of leadership experience in training, learning & development, or management roles.
• Strong understanding of community engagement, public sector, or social development sectors preferred.
• Experience in adult learning facilitation and curriculum design is highly advantageous.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chee Yung Chen (Zack) - R23112910
ScienTec Consulting Pte Ltd – 11C5781

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Assistant-Manager-Manager%2C-Research-Admin-&-Programme-Management/32575-en_GB/

We regret that only shortlisted candidates will be notified.

Position Summary

The candidate will play an important role in driving research administrative excellence, managing research collaborations and grants in Operations Research and Analytics (ORA) at IORA. This role will be the key administrative point of contact for research teams, partners, and stakeholders, and will lead process improvements across research and programme management functions.

Key Responsibilities

1. Research Administration, Collaboration & Grant Management

• Lead and oversee research administration activities within IORA, ensuring robust processes for research collaborations, industry partnerships, and compliance with NUS and funding agency requirements.
• Drive and coordinate research grant applications: Advise and support PIs and research teams in grant identification, application preparation, internal reviews, timely submission, and post-award administration.
• Monitor and manage grant portfolios: Oversee financial tracking, milestone monitoring, progress reporting, and compliance for all active research grants and collaborative projects.
• Serve as the primary administrative liaison with academic, industry, and funding partners for research collaborations, ensuring effective communication, documentation, and issue resolution.
• Supervise procurement, HR administration, and claims related to grant-funded activities; optimise processes for onboarding research staff, faculty, and students.
• Maintain oversight of research records, partnership agreements, and audit documentation for internal and external reporting.

2. Operations and Event support

• Organise event and seminar planning for IORA, including industry engagement events, workshops, and research seminars, ensuring effective resource allocation and logistics.
• Drive process improvements and digital transformation in research administration and programme management functions.

4. Leadership, Reporting & Compliance

• Compile, review, and submit management reports on research activities, grants and compliance for audits and strategic planning.
• Champion best practices in research integrity, data management, and regulatory compliance across all administrative processes.
• Represent IORA in meetings with internal and external stakeholders on matters related to research administration, grants, and postgraduate programmes.

Qualifications and Requirements

• Bachelor’s degree, preferably with further professional qualifications in research administration, business, or higher education management.
• At least 7 years’ relevant experience, with proven expertise in research administration, grant management, and postgraduate programme operations (ideally within a university or research institute).
• Strong leadership, interpersonal, and communication skills, with experience supervising staff and managing cross-functional teams.
• Excellent organisational, analytical, and problem-solving abilities.
• Demonstrated ability to drive process improvements and manage complex projects.
• Proficient in the use of research administration systems, grant portals, and office software

We are seeking a highly motivated candidatewho has strong experience in auditing IFRS financial statements, as well as apassion for learning and knowledge, to join us as Learning and DevelopmentManager for the Audit and Assurance division.  You will play a pivotalrole in enhancing the skills, knowledge, and performance of our employeesprimarily in the Audit & Assurance businesses, ensuring the continuousdevelopment and success of our workforce.

Responsibilities

• Work closely with key stakeholders on training needs to drive continuous improvements to the existing learning ecosystem.
• Design, develop and implement training and development programs that are aligned with the Firm’s strategy and address skill gaps within the workforce.
• Design, develop and deliver trainings related to financial reporting and audit methodology to the Audit and Assurance professional practice.
• Manage and monitor the deployment of training courses, including onboarding trainings for new employees.
• Ensure that the training programs and talent management practices comply with relevant regulations and standards.
• Prepare information required for external and in-house monitoring / compliance checks on training-related matters.
• Identification of training needs through participation in the Firm’s internal quality review processes.
• Provide coaching to Learning & Development support staff.

The successful candidate should have thefollowing skills and experience:

• Degree or equivalent qualification in Accounting and Finance,
• Strong audit and accounting background supported by at least 6 years of experience in conducting audits of financial statements.
• Experience in content development and delivery of Audit and Assurance trainings with excellent presentation/facilitation skills and ability.
• Proficient in Microsoft Office, and familiar with virtual delivery platforms including Microsoft Teams and Zoom.  Prior experience with learning management systems is preferred.
• Meticulous with strong organisation and administration skills.

Job Purpose

The Executive Education Sales Executive/Manager is responsible for driving enrolment and revenue growth for executive education and SkillsFuture Singapore (SSG)-funded programmes. The role focuses on acquiring corporate clients, managing strategic partnerships, and converting leads into sustainable training engagements across openenrolment and customised corporate learning solutions.

Key Responsibilities

Sales & Revenue Generation

·      Drive enrolment for executive education and SkillsFuture-funded programmes

·      Achieve sales targets

·      Convert leads into enrolments

·      Promote stackable learning pathways

Corporate Business Development

·      Develop corporate client relationships

·      Identify training needs and propose solutions

·      Secure corporate training contracts

·      Build long-term partnerships

SkillsFuture Programme Promotion

·      Promote SSG-funded courses

·      Support clients on funding eligibility

·      Work with operations teams for delivery

·      Ensure compliance with funding rules

CRM & Pipeline Management

·      Manage CRM sales pipeline

·      Track leads and conversions

·      Maintain sales forecasts

·      Follow up on enquiries

Marketing Collaboration

·      Support campaigns and events

·      Represent organisation at events

·      Support lead generation activities

·      Provide market feedback

Stakeholder Engagement

·      Liaise with academic and curriculum teams

·      Engage HR/L&D stakeholders

·      Support strategic partnerships

Requirements

Education

Bachelor’s degree in Business, Marketing,Communications, HR or related field

Experience

5+ years in B2B sales, corporate training or education sales

Experience in SkillsFuture or CET environment preferred

Experience working with corporate HR/L&D clients

Skills & Competencies

·      B2B consultative selling

·      Solution-based sales

·      Negotiation and closing skills

·      CRM systems (Salesforce/HubSpot)

·      Understanding of SkillsFuture ecosystem

·      Strong communication skills

Key Performance Indicators (KPIs)

·      Sales revenue targets

·      Corporate client acquisition

·      Conversion rates

·      Pipeline value

·      Client retention

·      Event participation

Centre Manager

• Salary: $3500 - $4000

• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm

• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents

• Share the vision and recommend suitable coding programs for students

• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement

• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them

• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received

• Work with the teaching team to assess the students and follow up with parents for conversion

• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

• Ensure that all customer information is properly documented and updated in our CRM system

• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |