Total 156 process improvement manager job vacancies in Education / Training category in Singapore

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Learning and Engagement Manager who is responsible for leading Learning & Engagement excellence for Paradox Singapore, strengthening capability development, training governance, and employee engagement frameworks to ensure effective programme delivery, compliance adherence, strong employee experience, and alignment to organisational culture and sustainability priorities.

The role also drives Global Learning & Engagement strategy and consistency across PHG/Corporate operations, providing oversight and partnership to overseas teams to ensure aligned learning standards, leadership development, engagement frameworks, compliance training, and data-driven insights that support a high-performing and connected workforce across markets.

Responsibilities:

Learning & Development

Strategy & Planning

• Conduct comprehensive Learning Needs Analysis (LNA) to identify capability gaps across functional, technical, operational, and leadership domains
• Develop and manage the annual Learning Calendar, including compliance training, leadership development, and operational excellence programmes
• Design and implement bi-annual learning initiatives aligned with organizational priorities

Programme Management & Delivery

• Oversee end-to-end training administration (registration, tracking, certification, and reporting)
• Facilitate training programmes globally, including:

1. Diversity & Inclusion
2. Brand Service Excellence
3. Leadership development

• Develop and manage mentorship and coaching programmes for High-Potential talent and senior leaders

Governance & Compliance

• Monitor mandatory training completion rates across countries and ensure full compliance
• Maintain consistent learning frameworks, standards, and policies across all properties
• Manage Learning & Engagement scorecards, including Future Leaders programme tracking
• Coordinate EXSA nominations and submissions (Singapore operations)

Evaluation & Continuous Improvement

• Measure training effectiveness through feedback, assessments, and performance outcomes
• Partner with business leaders to implement targeted capability-building interventions
• Drive continuous improvement of learning initiatives based on data insights

Financial & Operational Management

• Plan and manage the annual Learning & Engagement budget
• Ensure cost optimisation and effective utilisation of resources
• Liaise with Finance to ensure timely and accurate processing of payments and resolve discrepancies

Engagement & Internal Communications

Employee Engagement Strategy

• Design and deliver engagement initiatives to enhance culture, employee experience, and retention

• Lead key programmes including:

1. Annual Employee Satisfaction Survey (global)
2. Quarterly Pulse Checks (Brand Values, Sustainability, Work Safety and Health etc.)
3. Recognition and appreciation initiatives

Events & Culture Building

• Organise and manage:

1. Quarterly Singapore Townhall meetings
2. Bi-annual Global Townhall sessions
3. Company-wide engagement events (Dinner & Dance, festive celebrations, wellness programmes, team bonding, sustainability initiatives)

Communication & Employer Branding

• Develop internal communication materials supporting learning campaigns and organisational updates
• Partner with leadership teams to strengthen communication, engagement, and employer branding

Data & Insights

• Analyse engagement data and provide actionable recommendations to improve participation, morale, and retention
• Maintain dashboards and reporting for management review

Stakeholder Management & Collaboration

• Collaborate with business leaders to align learning and engagement strategies with business goals
• Partner with HR, Finance, and Operations teams to ensure seamless programme execution
• Provide strategic input to enhance organisational culture and employee experience

Additional Responsibilities

• Undertake projects and assignments as directed by Corporate Management

ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?

Be ready to embark on a journey which offers you an exciting opportunity.

HERE’S A SHORT INTRO OF WHO WE ARE

Since our incorporation in 2005, finexis has grown to become a leading homegrown financial advisory firm in Singapore licensed by the Monetary Authority of Singapore, with assets under advisory of almost S$1 billion. Our strategic partnerships, extensive portfolio of leading financial solutions, strength of more than 600 financial consultants and support staff have enabled us to become a market leader in the field of specialised financial services.

WHAT TO EXPECT

We are seeking a commercially driven and field-credible Assistant Manager, Training to support the execution of our 2026 training roadmap across three strategic pillars: Competency Uplift, Production & Sales Execution, and Culture & Professional Standards.

This role is designed for someone who understands agency realities - production pressure, recruitment challenges, licensing progression, and leadership development - and can translate business priorities into structured, outcome-driven training interventions.

This is not a classroom-based administrative role. It requires strong agency and sales experience, credibility with Financial Consultants (FCs) and Leaders, and the ability to drive measurable performance outcomes.

WHAT YOU’LL DO

1. Competency & CIS Licensing Drive

• Design and execute structured initiatives to improve CIS licensing rates and technical mastery

• Conduct hands-on mock practice sessions and confidence-building workshops

• Equip with basic analytics competency
  

2. Production & Capacity Building

• Develop practical, sales-focused modules that improve advisory conversations

• Translate technical knowledge into real client application

• Support initiatives that raise productivity benchmarks and professional standards
  

3. Culture & Professional Standards

• Reinforce long-term business building mindset over short-term activity

• Elevate professionalism, credibility and advisory standards

• Align training initiatives with organisational value and long-term vision

WHO YOU ARE

• Minimum 3-5 years in a financial advisory/insurance agency environment

• Deep understanding of licensing frameworks and advisory technical content

• Confident facilitator with FCs and Leaders

• Strong commercial mindset - training must translate into performance

• Highly organised with strong execution and follow-through discipline

BONUS

• Former producer or agency leader who understands ground realities

• Believes competency builds confidence and capacity builds income

• Outcome-focused, not activity-focused

• Energised by building people, systems and long-term capability

• Strong personal sales track records and/or agency leadership experience

WHAT’S IN IT FOR YOU

• Competitive remuneration

• Flexi-Benefits

• Hybrid work week

• A workplace environment that fosters collaboration and interactions with others

• Opportunity to work with various teams

Job Summary

Lead the planning, execution and oversight of clinical research studies while partnering with cross-functional stakeholders to drive operational excellence, study delivery and continuous improvement across the clinical trial lifecycle.

What you'll be doing

• Lead the operational planning and execution of clinical research studies, ensuring delivery against study timelines, quality standards and business objectives

• Act as the key liaison between internal and external stakeholders to facilitate effective study planning, execution and issue resolution

• Partner with cross-functional teams to ensure seamless implementation of study protocols and operational requirements

• Provide operational expertise and guidance on clinical trial processes, study feasibility, protocol implementation and regulatory requirements

• Support protocol reviews and contribute operational insights to optimise study design and execution strategies

• Drive study start-up, execution and close-out activities while ensuring alignment with project milestones and deliverables

• Monitor study progress, identify operational risks and implement mitigation strategies to support successful study outcomes

• Facilitate study governance activities, including project meetings, operational reviews and stakeholder communications

• Ensure accurate tracking, reporting and communication of study metrics, milestones and key operational updates

• Promote consistency, quality and compliance across clinical trial operations through the application of best practices and continuous improvement initiatives

• Lead post-study reviews and lessons learned activities to identify opportunities for process enhancement and operational excellence

• Maintain oversight of study documentation and operational records to support inspection readiness and regulatory compliance

• Coach, mentor and develop team members while fostering a collaborative and high-performing team environment

• Support departmental and organisational initiatives to strengthen clinical research capabilities and operational effectiveness

What we're looking for

• Bachelor Degree in Life Sciences/ Pharmacy/ Biomedical Sciences/ Nursing or related studies

• 5 - 8 years of working experience managing and delivering clinical research studies within pharmaceutical, biotechnology, clinical research unit (CRU) or contract research organisation (CRO) environments

• Strong experience supporting or managing Phase I, II, III and/or IV clinical studies across the clinical trial lifecycle

• Sound knowledge of ICH-GCP guidelines, clinical trial regulations, ethics committee/IRB processes and clinical research best practices

• Proven ability to lead cross-functional teams and manage multiple stakeholders in a matrix environment

• Strong understanding of clinical trial operations, study management and operational planning

• Experience identifying and implementing process improvements to enhance study execution and operational efficiency

• Excellent communication, stakeholder management and problem-solving skills

• Prior experience coaching, mentoring or leading team members will be advantageous

• Proactive, strategic and results-oriented, with the ability to thrive in a dynamic clinical research environment.

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. 

JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.

JOBSTUDIO PTE. LTD.

EA License No: 10C4754

EA Personnel: Ryan Tan En Long

EA Personnel Reg No: R25158265

Role Overview
Drive workforce capability development in advanced manufacturing by shaping training strategies, evaluating course effectiveness, identifying industry needs and gaps, and building strong partnerships with training providers and institutions.

Key Responsibilities

·       Lead the review and enhancement of training programmes to ensure alignment with evolving industry needs, emerging technologies, and best practices in areas such as Industry 4.0, AI, and sustainable manufacturing

·       Identify skills gaps and emerging training demand by analysing industry trends and mapping of the training landscape across sectors

·       Facilitate the development and continuous improvement of new or customised training programmes in collaboration with IHLs and training providers

·       Establish and manage partnerships to expand the reach, adoption, and impact of training

Requirements

·       Degree in Science, Technology, Engineering, Business, or a related field; Fresh graduates with a strong passion for workforce capability development are encouraged to apply

·       Good understanding of Singapore’s workforce training ecosystem and Skills Framework (SSG)

·       Knowledge and skills in training programme development, curriculum design, or workforce capability building

·       Familiarity with advanced manufacturing domains (e.g. digitalisation, AI, smart manufacturing, sustainability); Knowledge and practical skills in AI tools (e.g. data analytics, automation, generative AI) will be an added advantage.

·       Strong analytical and problem-solving skills, with the ability to translate industry needs into impactful programmes

·       Excellent communication and stakeholder management skills, with experience engaging industry and training providers

·       Proactive, adaptable, and self-driven to deliver meaningful impact

Job Description

We are seeking a capable and dedicated TCM Training Manager to lead clinical training and technical development within our Traditional Chinese Medicine (TCM) practice.

Key Responsibilities

The candidate is required to:

Develop and implement structured training programmes for therapy staff
Standardise therapy procedures and treatment protocols
Provide hands-on training in manual therapy techniques (e.g. Tuina, musculoskeletal-based therapy methods)
Mentor and assess staff competency to ensure consistent service quality
Work closely with TCM physicians to support treatment processes and improve outcomes
Monitor training effectiveness and continuously improve training systems
Ensure compliance with relevant operational and professional standards
Support operational improvements and enhance patient service quality
Requirements
The candidate must:
Hold a Degree in Traditional Chinese Medicine or related healthcare field

Possess strong knowledge and practical capability in TCM-based therapy techniquesHave experience in training, mentoring, or supervisionDemonstrate good understanding of clinical workflow and service processes

Ability to effectively communicate and conduct training in a multilingual clinical environment, including English- and Mandarin-speaking contexts

Working Hours

6-day work week
11:00 AM – 9:00 PM
Required to work on weekends and public holidays based on operational needs
Salary Range

Centre Manager

• Salary: $3500 - $4000

• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm

• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents

• Share the vision and recommend suitable coding programs for students

• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement

• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them

• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received

• Work with the teaching team to assess the students and follow up with parents for conversion

• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

• Ensure that all customer information is properly documented and updated in our CRM system

• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Centre Manager

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Interested applicants kindly submit your resume through here and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Title: Bubble Tea Manager (Full-Time)
Location: Yishun
Schedule: 4-Day Work Week, 10:00 AM - 10:30 PM | Flexible scheduling available

About Us:

Join a beloved and long-established bubble tea brand, bringing authentic Taiwanese flavors and a vibrant tea culture to our community. We are passionate about crafting high-quality beverages and creating memorable experiences for every customer.

The Opportunity:

We are seeking energetic and customer-focused Baristas to join our dynamic team. In this role, you will be at the heart of our operations, mastering the art of bubble tea preparation while ensuring exceptional service that keeps our guests returning. Full training is provided, offering a fantastic entry point into the food and beverage industry.

Key Responsibilities:

• Prepare a wide variety of high-quality bubble teas, fruit teas, and other specialty beverages with precision and consistency.

• Deliver friendly, efficient, and knowledgeable customer service at the counter and drive-thru (if applicable).

• Operate cash registers and handle transactions accurately.

• Maintain impeccable cleanliness and sanitation standards for all equipment and work areas.

• Follow detailed recipes and procedures to ensure product quality and safety.

• Contribute to a positive, fast-paced, and collaborative team environment.

• Assist with inventory stocking and store presentation.

What We're Looking For (Qualifications):

• A positive attitude and a genuine passion for customer service.

• Ability to thrive in a fast-paced environment and work effectively as part of a team.

• Strong attention to detail and a commitment to quality.

• Excellent communication and interpersonal skills.

• Willingness to learn and adhere to all food safety and operational standards.

• Previous experience in a bubble tea shop, café, or quick-service restaurant is a strong asset.

What We Offer:

• Comprehensive Training: No prior bubble tea experience? No problem. We provide full, paid training.

• Attractive Compensation & Benefits: Competitive hourly wage, performance-based bonuses, and an annual 13th-month bonus.

• Industry-Leading Schedule: Enjoy a better work-life balance with our 4-day work week (average 40-45 hours).

• Growth Opportunities: Be part of a growing, established brand with potential for career development.

• Energetic & Fun Culture: Work in a lively atmosphere with a supportive team.

Ready to Brew a Great Career With Us?

Apply today by submitting your resume to us at nancygohtl@yahoo.com and a brief note about why you'd be a great fit for our team!

• Position : Learning Centre Officer/Manager

• Location : Bukit Panjang/Tampines

• Working hours : 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday)

• Salary (commensurate with experience) : Up to SGD4000 + Performance Bonus + 7 Days Leave

• Duration : Permanent

• Industry : Education / Training & Development
  

Main Responsibilities:

• Support customer acquisition by onboarding new parents

• Promote and recommend suitable coding programmes

• Drive customer engagement through special programmes, competitions, and community events

• Build and maintain strong relationships with parents and act as their advocate

• Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected

• Coordinate with teaching team on student assessments and follow up with parents for conversion

• Handle general administrative tasks (onboarding emails, data entry, research, data management)

• Maintain accurate and updated customer records in the CRM system

• Track student progress and manage ongoing parent relationships

• Other ad-hoc activities assigned
  

Requirements:

• Strong communication and problem solving skills

• Driven, fast learner, proactive and ability to work in a fast-paced environment
  

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Summary:

You have our customers’ best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them.

You see yourself as a companion on our clients’ journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client’s unique needs and requirements.

You’re self-motivated, and always on the lookout for opportunities to grow – whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it’s no surprise that you’re consistently meeting your personal goals and targets.

Last but not the least, you’re focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

Benefits and Prospect

-Attractive remuneration and a comprehensive benefits package.

-Recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.

-Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.

-Job scope consist of digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

Requirements:

-Bachelor's degree from a recognized university or a diploma from a local polytechnic

-Interested in financial planning or wealth management.

• We regret that only shortlisted candidates will be notified.
  Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
  
  PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key Accountability:• Training Delivery Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc.• Performance Management: Should have excellent knowledge of training deliverable, metrics data analytics. Knowledge/ Qualification: • Graduate • IATA / UFTA certification preferredSpecial Role Requirement:• Should be willing to work in 24*7 environment• Should be willing to work in non-weekend offs• Excellent working knowledge of all MS Office tools like Excel, PPT, etc. • Excellent written and verbal communications

About Singapore Corporate Counsel Association (SCCA):

• Leading voice for in-house counsel (IHC) in Singapore
• Poised to become the national association for IHC, providing a platform for professional development, networking & advocacy.

Key Responsibilities:

1. Programme Development & Support

• Plan, manage and support professional development programmes, ensuring they are impactful, engaging, and aligned with the training needs of the Singapore in-house community.
• Oversee the smooth execution of on-site and virtual events, providing administrative, logistics and technical support.

2. Marketing & Outreach

• Programme promotion through creative marketing initiatives, including the design of visuals and simple video content using Canva or similar tools, in consultation with the Marketing & Communications team
• Collaborate with the Marketing & Communications team to drive engagement and increase participation across SCCA’s professional development programmes, to ensure that projected numbers are met.
• Develop and manage knowledge management resources that are relevant to the professional development programmes.

3. Stakeholder & Member Engagement

• Main liaison for any query pertaining to SCCA’s professional development programmes, i.e. SCCA Members, public, sponsors, knowledge partners.
• Build positive relationships with participants, speakers, sponsors and knowledge partners to strengthen SCCA’s professional development ecosystem.

4. Programme Administration & Reporting

• Maintain accurate records, documentation, and database for all professional development programmes, including post-programme evaluation, budget planning and tracking, procurement, engagement with knowledge partners, sponsorship agreement.
• Prepare regular reports and statistics, including finance reports with basic analysis, to support decision-making and programme evaluation.

5. General Administration & Support

• Provide administrative and operational support as required, contributing to the overall efficiency and success of the Professional Development team.

Key Qualifications:

• Degree/Diploma in a related discipline.
• 2-5 years of relevant working experience in training, events, education, or professional development.
• Strong organisational skills with the ability to manage multiple projects.
• Excellent written and verbal communication skills.
• A self-motivated, resourceful, and detail-oriented team player.
• Familiarity with the legal industry or professional associations would be an advantage.

Skills & Competencies:

• Resilient, detail-oriented, problem solver, and a proactive team player with a cheerful disposition who enjoys interacting with people
• Strong collaboration and stakeholder management skills
• Able to multitask and independently accomplish assignments within lean timelines
• Proficient in Microsoft Office applications, particularly Microsoft Word, Excel and PowerPoint and design tools, such as Canva.

► This position is only open to Singaporeans and Singapore Permanent Residents.

► Interested applicants may apply by submitting their CV, expected salary and availability.

► Only shortlisted applicants will be notified.

Job Description:

· Creating a professional and welcoming experience for our customers based on the company’s guidelines.

· Obtain training and perform duties in Service and Kitchen Department.

· Lead by example by demonstrating exemplary professionalism.

· Attending to customers’ needs and complaints promptly and politely.

· Recommend improvements to Management where appropriate.

· Resolve all potential service failure issues.

· Consistently monitor individual performance and progression with your superior and management.

· Provide support as needed in various departments.

· Business Management-Support in managing food and labor costs to increase Restaurant profitability.

· Consistently review operational standards with the aim of always improving speed and service quality.

· Execute any duty that may be assigned from time to time by the Management.

Requirements:

· Applicants must possess at least degree in any field

· Applicants with no experiences is welcomed to apply

· Highly motivated and willing to learn

· Strong positive mentality

· Customer-oriented, excellent interpersonal and communication skills

· Possess good initiative and leadership skills

· On-the-job training provided

· 5.5 days’ work week

· Able to work on weekends and PH

Responsibilities:

• Develop and implement training programs for stewarding staff (e.g., dishwashing, sanitation, waste handling, chemical usage)
• Ensure compliance with hygiene and safety standards such as food safety regulations, workplace safety, and sanitation protocols
• Conduct onboarding training for new hires and refresher training for existing staff
• Assess training needs and identify skill gaps across multiple sites
• Standardize cleaning procedures, workflows, and SOPs across locations
• Train supervisors and team leaders to effectively manage ground staff
• Monitor staff performance and evaluate training effectiveness through audits and inspections
• Coordinate with operations managers to align training with business needs
• Maintain training records, certifications, and compliance documentation
• Support implementation of new equipment, technology, or processes
• Lead continuous improvement initiatives to increase productivity and service quality
• Manage training schedules across multiple sites (including shift-based operations)

Requirements:

• Diploma or Degree in Hospitality, Facilities Management, or a related field
• Typically 5–8 years of experience in stewarding, cleaning operations, or facilities management
• Prior experience in training, coaching, or staff development (important)
• Strong knowledge of hygiene standards (e.g., food safety, sanitation, chemical handling)
• Familiarity with cleaning machinery and stewarding operations in hotels or large kitchens
• Good leadership and interpersonal skills (ability to train a diverse, often multilingual workforce)
• Strong communication and presentation skills
• Organizational and planning skills (for training schedules and multi-site deployment)
• Basic computer skills (Microsoft Office, training documentation systems)
• Ability to work flexible hours, including weekends or shifts if required

• Position : Learning Centre Officer/Manager

• Location : Bukit Panjang/Tampines

• Working hours : 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday)

• Salary (commensurate with experience) : Up to SGD4000 + Performance Bonus + 7 Days Leave

• Duration : Permanent

• Industry : Education / Training & Development
  

Main Responsibilities:

• Support customer acquisition by onboarding new parents

• Promote and recommend suitable coding programmes

• Drive customer engagement through special programmes, competitions, and community events

• Build and maintain strong relationships with parents and act as their advocate

• Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected

• Coordinate with teaching team on student assessments and follow up with parents for conversion

• Handle general administrative tasks (onboarding emails, data entry, research, data management)

• Maintain accurate and updated customer records in the CRM system

• Track student progress and manage ongoing parent relationships

• Other ad-hoc activities assigned
  

Requirements:

• Strong communication and problem solving skills

• Driven, fast learner, proactive and ability to work in a fast-paced environment
  

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.