Total 3,074 Customer Service job vacancies

Working Days: 5 or 6 Days Role

Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm

Working Location: Jurong East || Yishun || Tampines ||  Hougang

Salary: $2,500 - $3,200
 

Job Responsibilities

·       Processing of credit applications and managing overall documentations required

·       Acquire and manage portfolio of customers

·       Gather customers’ documents  and onboarding procedures

·       Enhance relationships with customers to customise loan product solutions

·       Manage credit and operational risks proactively

·       Provide advice on financial solutions that are tailored to customers’ needs and objectives

·       Interpret customers’ needs, risk and financial objectives

·       Identify suitable loan packages that fit customers’ objectives

·       Achieve revenue and profitability targets set by the organisation by driving customer satisfaction

·       Comply with internal and external compliance and regulatory guidelines

·       Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Requirement

At least 1 year of experience in customer service and sales

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a Germany MNC . Due to business needs, they are now recruiting a Key Account Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Responsibilities:

• Drive overall sales performance by achieving sales targets while ensuring budget control and profitability
• Partner closely with retailers and distributors to formulate and implement long-term business growth strategies
• Plan and execute effective sales and trade marketing initiatives
• Work collaboratively with the marketing team to align trade and above-the-line activities with business objectives
• Lead negotiations on contracts, pricing structures, and trading terms
• Evaluate and analyze the effectiveness and ROI of sales and marketing campaigns
• Prepare and monitor sales forecasts to support market demand planning
• Oversee demand planning and inventory movement to ensure smooth operations
• Prepare monthly sales reports and provide insights on sales performance
• Identify business opportunities and gaps to drive continuous growth

Requirements:

• 5 years of relevant sales experience
• Experience in FMCG or pharmaceutical industry is bonus
• Experience working with distributors/modern trade channels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

< This is a 6-months maternity cover position. >
Working Location: Canberra

The Administrative Executive will be responsible to the Centre Leader for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Roles & Responsibilities

1. Administration:

Support the centre with data entry of child transactions into Little Lives and ECDA CMS system. This includes:

• Child Transactions: Enrolment, Withdrawal, Transfer, Change of Program, Student Pass Application, Promotion of Children

• Subsidy applications in CMS for all new and existing cases

• Update of school fees changes in CMS at child level (yearly)

• Update of vacancy status in CMS

• Retrieval of documents for audit purpose

• Handles queries from existing and new parents and provide support whenever needed

• Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues

• Responsible for proper storage of stationary and uniforms

• Perform general clerical duties

• Support operational work flow

• Upkeeping of children's P file

2. Enrolment:

• Maintaining a waiting list, calling parents up for enrolment when a vacancy arises

• Follow up with parents on the documents needed for enrolment

• Planning of orientation sessions for new enrolment

3. Finance:

• Issuing of ad-hoc invoices, e.g. first-time payment, uniforms purchase etc

• Checking of monthly fee invoices

• Creating of monthly GIRO deduction listing, updating of monthly payment

• GSII monthly reconciliation

• Adding the correct subsidies discount for each child

• Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments in CMS

• Petty cash handling

4. Customer Service

• Meet and greet parents, students and visitors at the school

• Provide proper information about school fees and programs

• Handle calls/emails/walk-ins enquiries from existing and new parents

• Taking charge of the centre's inbox

5. Procurement

• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etc Prepare Expenditure Requisition Forms and obtain price quotations from suppliers

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language

• At least 2 years of experience in an administrative role

• Good interpersonal skills, able to relate to people from different culture and languages

• Good written and verbal communication skills

• Able to work independently, multi-task and adapt quickly in a fast-paced environment

• Able to handle confidential information with discretion and integrity

• Proficient in MSOffice Applications

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in via APPLY NOW button.

• Position: Preschool Principal
• Locations: Anchorvale/ East Coast/ Bedok/ Marine Drive (Islandwide location available too!)
• Salary: $5500-$7000
• Working Day: 5 Days (Mon - Fri)

Requirements:

• Minimum Diploma in Early Childhood Care and Education - Leadership or equivalent certificates recognized by Early Childhood Development Agency (ECDA)
• At least 1-2 years experience as Preschool Principal

Responsibilities:

• Provide leadership for setting overall goals for the school as a basis for curriculum objectives

• Lead a team of early childhood teachers in providing quality education, holistic development, and care for the children

• Responsible for the strategic direction and overall management of the preschool

• Communicate with parents effectively, and build rapport and trusted relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately.

• Responsible for all government related matters such as ECDA including renewing and maintaining of license

• Set educational standards and goals and help establish policies, procedures and programs to carry them out

• Proactively review current policies, procedures and programs and identify ways to improve the overall standards of the preschools and future preschools which will be acquired by the Group

• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable

• Mentor teachers in all areas to facilitate collaborative approaches for learning, teaching and evaluation so as to improve the overall performance standards and competencies

• Implementation of specific center programs, initiatives and events

• Handle center administrative matters and enrollment

• Determine licensing, health and safety regulations from the start and local regulatory agencies requirements

• Management and optimization of center resources

• Prepare budget and control budget expenditures

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Kick-start your journey in healthcare administration and operations. Join a dynamic team where you'll play a key role in supporting healthcare initiatives, coordinating administrative processes, and contributing to impactful projects that improve service delivery.

Responsibilities

• Provide professional customer service support and respond to enquiries from stakeholders and applicants
• Process, verify, and maintain grant applications, claims, reports, and related documentation
• Perform accurate data entry, records management, scanning, filing, and document tracking
• Liaise with applicants and external parties to follow up on submissions and resolve application-related matters
• Coordinate appointments, schedules, and administrative activities to ensure smooth operations
• Assist in the planning and execution of training sessions, workshops, and events
• Provide logistical and operational support for meetings, training programmes, and departmental initiatives
• Support user acceptance testing and system-related administrative activities
• Prepare correspondence, reports, and other documentation as required
• Handle general administrative duties and provide support to the team on various projects and assignments

Requirements

• Minimum GCE A Levels, Diploma, or equivalent qualification
• Strong interest in healthcare administration and operations
• Good organizational skills with strong attention to detail
• Able to manage multiple tasks effectively in a fast-paced environment
• Comfortable communicating with stakeholders and handling administrative processes
• Proficient in Microsoft Office applications
• Training will be provided for successful candidates
• Able to commit for a minimum of 3 months
• Able to commence work within a short notice period will be advantageous

Why Join Us?

• Gain valuable exposure to healthcare operations and administration
• Develop practical skills in project coordination, stakeholder management, and process administration
• Structured training and supportive team environment
• Opportunity to work on meaningful initiatives within the healthcare sector
• Enhance your professional experience in a highly respected industry

Interested applicants are invited to submit their updated resume to healthcaretemps@recruitexpress.com.sg.

Please indicate "Healthcare Administration Coordinator" in the email subject header.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Customer Care Executive. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Customer Service Executive

Key Responsibilities:

·       Handle customer enquiries and provide accurate information based on policies and guidelines.

·       Resolve customer issues efficiently while delivering excellent customer service.

·       Record and maintain accurate case details in CRM and case management systems.

·       Assess issue severity and escalate cases when required.

·       Build positive customer relationships through professional and empathetic communication.

·       Stay updated on policies, procedures, and service requirements.

·       Manage multiple tasks effectively in a fast-paced environment.

·       Participate in cross-training and support ad-hoc duties as assigned.

Requirements:

·       Strong communication, listening, and problem-solving skills.

·       Experience in customer service, contact center, or support-related roles preferred.

·       Proficiency in CRM systems, case management platforms, and digital tools.

·       Ability to multitask and work under pressure.

·       Customer-focused mindset with attention to detail and data accuracy.

·       Willingness to learn and adapt to changing policies and processes.

Preferred:

·       Experience handling customer enquiries via phone, email, or chat.

·       Familiarity with AI-assisted tools and digital service platforms.

Overview

WHAT’SON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong caree rprogression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to deepa@aven-sys.com. Yourinterest will be treated with strict confidentiality.

CONSULTANTDETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: 

Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Customer Care Executive. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Customer Service Executive

Key Responsibilities:

·       Handle customer enquiries and provide accurate information based on policies and guidelines.

·       Resolve customer issues efficiently while delivering excellent customer service.

·       Record and maintain accurate case details in CRM and case management systems.

·       Assess issue severity and escalate cases when required.

·       Build positive customer relationships through professional and empathetic communication.

·       Stay updated on policies, procedures, and service requirements.

·       Manage multiple tasks effectively in a fast-paced environment.

·       Participate in cross-training and support ad-hoc duties as assigned.

Requirements:

·       Strong communication, listening, and problem-solving skills.

·       Experience in customer service, contact center, or support-related roles preferred.

·       Proficiency in CRM systems, case management platforms, and digital tools.

·       Ability to multi taskand work under pressure.

·       Customer-focused mindset with attention to detail and data accuracy.

·       Willingness to learn and adapt to changing policies and processes.

Preferred:

·       Experience handling customer enquiries via phone, email, or chat.

·       Familiarity with AI-assisted tools and digital service platforms.

Overview

WHAT’SON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to deepa@aven-sys.com. Yourinterest will be treated with strict confidentiality.

CONSULTANTDETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Infant Care Teacher

• Location: Katong/ Novena/ Pasir Ris/ Toa Payoh/ Newton/ Yio Chu Kang/ Ang Mo Kio/ Thomson/ Loyang (Islandwide location available too!)

• Working Days: Mon-Fri

• Working hours : 44 hours per week

KEY RESPONSIBILITIES:

• Create a secure and quality learning environment for the children through nurturing trusting and respectful relationships with them.

• Enrich children’s learning by co-designing and implementing a developmentally and culturally appropriate curriculum, while integrating innovative teaching and learning practices.

• Proactive and intentional in strengthening partnerships with families and the community, and co-design collaborative efforts with colleagues and stakeholders to achieve this goal.

• Guide the junior educators in enhancing their professional practice.

• Provide suggestions, ideas to improve professional development in the preschool, while also contributing to the preschool's culture of collaboration and collegiality.

• Responsive to the needs of infants and toddlers.

• Create a secure environment for infants and toddlers through nurturing respectful, responsive and reciprocal relationships with them.

• Create a quality learning environment through implementing developmentally appropriate curricula and programmes.

• Build trusting and respectful relationships and partnerships with stakeholders by actively engaging the children’s family and community.

• Engage in ongoing professional development and reflective practice, and contribute to fostering a culture of collaboration and collegiality with relevant stakeholders.

REQUIREMENTS

• Certificate in Infant/Toddler Care & Development (CIT) / Higher Certificate in Infant Care (HCIC)/ Advanced Certificate in Early Years (ACEY)

• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too

• Preferably with relevant experience in teaching infant and toddler
  
  WhatsApp me your resume for quicker processing! ☺️

  WhatsApp: https://wa.me/6584067823 (Shiro)

  SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

- 2 years contract (renewable)

- Up to $3,000 + PB

- Mon - Fri; 8am – 5.30pm

- Hillview Link (near Cashew MRT)

Responsiblities:

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

1. Receive and welcome the visitors with a polite and cheerful disposition

2. Register and enroll visitors facial recognition efficiently and accurately

3. Provide efficient queue management and crowd control where needed

4. Protect and maintain accurate and updated visitor records according to PDPA requirements

5. Key management including issue, return and accounting for all keys on a daily basis

6. Able to multitask and to work fast

7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

8. Monitor attendance and prepare report as needed.

9. Comply and adhere to SOPs, policies, guidelines and processes

10. Flexibility to change roster should there be a need to.

11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

12. To participate in digitisation exercises, organising files and documents as necessary.

Period:

• 2 years contract (renewable based on performance and headcount availability)

Location:

• Hillview Link (near Cashew MRT)

Working hours:

• Mon - Fri; 8am – 5.30pm

Salary:

• Up to $3,000 + PB

Job Requirements:

• Minimum O level
• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage
  

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
faiza@successhrc.com.sg (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Job Responsibilities:

• Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures. 
• Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
• Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use
• Be familiar with SR facilities, functions, major city attractions and events. Provide guests with accurate information as requested. Maintain a professional and courteous working relationship with all hotel personnel, ensuring effective communication
• Maintain a well-groomed appearance and a tidy work area. Keep personal grooming at the highest standard
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally

Period:

• Permanent
   

Location:

• Central

Working hours:

• Mon to Fri, Shift Hours 

Salary:

• $2,600 – $2,900  + Meal Allowance + VB

Job Requirements:

• O-Level or equivalent
• Willing to work rotating shifts, weekends and Public Holidays
• Positive attitude with outgoing personality and ood communication skills 
• Experience in hospitality and knowledge of HMS will be advantageous 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

raagini@successhrc.com.sg (Registration No. R23117106)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg 

Success Human Resource Centre Pte Ltd

Success Human Resource Centre Pte Ltd is a leading recruitment and human resource solutions company in Singapore, specializing in local and foreign placements. We provide staffing, recruitment, HR outsourcing, payroll administration, work pass application services, executive search, and career consultancy services across multiple industries.

Why Join Us?

• Attractive basic salary with uncapped commission structure
• Fast career progression opportunities for top performers
• Comprehensive training and mentorship provided
• Exposure to recruitment, sales, and business development
• Young, energetic, and performance-driven team culture

Job Summary

We are looking for ambitious, confident, and driven individuals to join our growing recruitment team. This role is ideal for energetic personalities who enjoy speaking to people, achieving targets, and working in a fast-paced sales environment. No prior recruitmentexperience is required — full training and guidance will be provided.

Responsibilities

• Communicate daily with candidates and clients via phone, WhatsApp, and email
• Source and match suitable candidates to clients’ hiring requirements
• Build strong relationships with candidates and hiring managers
• Manage the recruitment process from sourcing to successful placement
• Achieve weekly and monthly sales targets and KPIs
• Work closely with a fast-moving, target-driven team to drive results

Requirements

• Strong communication and persuasion skills
• Confident, outgoing, and results-driven personality
• Self-motivated with a strong desire to earn commissions and grow quickly
• Comfortable working in a fast-paced, target-oriented environment
• Positive learning attitude and willingness to take initiative

Fresh graduates and candidates with no recruitment experience are welcome to apply

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

cass@successhrc.com.sg (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 |W: www.successhrc.com.sg

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them.

Come join us to express your Andaz as Waiter/Waitress - Room Service if the following describes you.

You will be responsible to provide an excellent and consistent level of service to your customers. The Waiter/Waitress – Room Service is responsible to provide an exceptional customer service in the function of ordertaker in the Food & Beverage division of the hotel.

Your Profile

• Certificate in Hospitality or Tourism management.
• Work experience in hotel operations is preferred.
• Good customer service, communications and interpersonal skills are a must.
• A can-do attitude.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Product Specialist to join our expanding medical sales team in Singapore! The ideal candidate has at least 2 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 2 years in Product Specialist (Medical Sales) in Hospitals or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

• Lead, manage, and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.

• Ensure professional and timely handling of customer enquiries, orders, quotations, service requests, concerns, and escalations.

• Communicate proactively with customers and internal stakeholders on order status, shipment updates, potential risks, and recommendations.

• Drive continuous improvement initiatives to enhance service processes, workflows, and overall service quality.

• Coordinate closely with internal departments to ensure timely order fulfilment and effective resolution of customer issues.

• Build and maintain strong relationships with customers, internal stakeholders, and management.

• Maintain accurate customer records, reports, and operational documentation.

• Ensure compliance with company policies, quality standards, and regulatory requirements.

Requirements:

• Diploma or Degree in Business Administration, Engineering, Operations Management, or a related discipline.

• Minimum 5 years of relevant experience in a supervisory, managerial, or leadership capacity within customer support, customer service, sales support, order management, or related functions.

• Experience in the machinery, equipment, manufacturing, engineering, semiconductor, electronics, or technical service industry will be advantageous.

• Strong communication, interpersonal, and stakeholder management skills.

• Customer-focused with a strong service mindset.

• Proven leadership and people management capabilities.

• Strong problem-solving, decision-making, and conflict resolution skills.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: mailto: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.