A local SME with a proven track record in sales and services of Test &Measuring Equipment is looking for a self-driven, technically competent engineer to be part of the team to grow the business.

We are looking for a pre and post-sales technical support engineer for our Test and Measurement Instruments Business. You will require to provide pre-sales activities like the technical discussion to scope out customer requirements, propose the correct solution to fit the customer application and budget. Tender technical response and liaise with supplier to complete RFP. Post-sales support like maintaining the service and calibration center, training, troubleshooting,repair, and instrument calibration.

Requirements

• Mininum Diploma and above, preferably in Electronics and Communication Engineering.
• Some working experience with General Test and Measurement instruments preferred. Applicants with knowledge of RF and Microwave instruments will be a bonus.
• Self-Driven with initiative and putting the customer in the forefront always

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable applications for the position of Senior Executive / Executive, Research Support and Grants Management with the Office for Research (OfR). The Research Support and Grants Management Unit manages pre and post award administration of internal and external research grants, enabling NIE faculty to secure research funding and administer grants effectively in compliance with funding and institutional requirements.  The unit also oversees all Research Support functions in capacity building faculty staff.

Responsibilities

• Support the NIE faculty in the administration of both internally-funded and externally-funded research grants at the pre and post-award stages.
• Facilitate research grant administration processes, including grant applications, completeness checks, grant awards, grant variations, progress reports, final reports, and grant closure processes.
• Coordinate research grant administration policies, guidelines as well as terms and conditions in accordance with funding agencies’ and Institute’s regulations, including compliance requirements.
• Provide consultation to research teams on grants processes, budgeting, and guidelines as and when required.
• Collaborate with team members in research support initiatives/events that are organised by the Research Support and Grants Management (RSGM) unit.
• Design/create grant-related infographics, posters, and/or collaterals for stakeholder communication and events where required.
• Maintain the RSGM unit’s documents, webpages, databases, records, and SOPs so that they are updated in a timely manner.
• Facilitate appointment/reappointment and contract renewals for research staff who will be hired via NIE faculty’s research grants.
• Liaison officer with internal and external stakeholders, including auditors if necessary.
• Organise and provide secretarial and logistical support for NIE internal research grants’ review panel meetings, including recording of minutes.
• Support the Associate/Assistant Deans in RSGM matters as and when needed.
• Any other duties as assigned by the reporting officer.

Requirements

• A Polytechnic diploma.

• Preferably with 2 to 3 years of relevant experience in research development, grant management, or a related role in a university or research setting.

• Able to learn fast, multi-task, prioritise, and work within tight timelines.

• Possess good writing, communication, and interpersonal skills to work with faculty and staff across various departments.

• Strong team player.

• Strong numerical skills with an eye for detail with the ability to review and improve research proposals when necessary.

• Strong planning and organisational skills.

• Demonstrate excellent knowledge of MS Office applications and willingness to learn or use new IT software, AI tools and applications as and when required.

• Able to monitor compliance in policies and uphold governance of policies.

• Experience in event management will be an added advantage.

• Experience in traditional and digital marketing (e.g., designing infographics, website/social media) will be an added advantage.
  

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Duties and Responsibilities

• Assist the Marketing and Sales department in maintaining and preparation of sales date/reports, management and business reports, as well as updating of price list, preparation of any letter or documents etc.
• Liaise/coordinate with our brand principals in matters related to marketing materials, shipments documentations, repairs, and any other related matters.
• Stay updated on industry trends, competitor activities, and market developments to inform sales and marketing strategies.
• In charge of sourcing and preparation of gifting needs.
• Support the sales team in prospecting and lead generation activities.
• Assist in event planning and/or involvement in managing, organizing, and attending events, as and when necessary
• Support maintenance of social media accounts.
• Perform administrative duties (eg. coordination for transportation and hotel, etc.)
• Managing the packing/inventory of incoming and outgoing marketing materials.
• Visual Merchandising updates/maintenances for all point of sales.
• Follow up with contractors on newly open/renovated point of sales.
• And other ad hoc duties as required.

Requirements:

• Minimum ITE qualification
• At least 1 year of working experience preferred
• Proficient in Excel and PowerPoint
• Meticulous with a flair for numbers
• Meticulous, well-organized, able to work independently to meet deadlines.
• Able to multi-task and work independently in a dynamic environment.
• Excellent interpersonal and communication skills
• Creative thinker who is proactive, resourceful, collaborative and is driven to deliver results.

Responsibilities:

• Handle inbound and outbound calls related to stakeholder matters, visit bookings, policies, procedures and general enquiries.
• Provide clear and accurate information in accordance with client’s guidelines &ensure compliance with data protection, security and operational procedures.
• Assist callers with appointment scheduling, visit arrangements and document verification.
• Escalate complex, sensitive or security-related matters to relevant officers or departments.
• Maintain strict confidentiality of stakeholder and organisational information.
• Record and update case details accurately in the system.
• Manage feedback, complaints and appeals professionally and empathetically.
• Support administrative duties such as data entry, report generation and follow-up coordination when necessary.
• Adhere to service level standards and performance KPIs.
• Verify caller identity and authorisation before releasing any controlled information.
• Manage difficult or confrontational callers professionally while maintaining authority and control.

Requirements:

• Minimum GCE'O' level qualification or equivalent
• Minimum 1 year experience in a call centre setting is advantageous
• Proficient in relevant computer applications i.e. Microsoft Office
• Able to speak and write more than one language
• Must be able to handle stress extremely well
• Good verbal communication skills

Other Information:

• Monthly basic salary range of $2,000 to $2,300
• Employment is subject to confirmation after 12 weeks of probation
• Training is provided
• Official working hours are from Mondays to Fridays, from 8.30am to 5pm, and Saturdays from 8.30am to 12.30pm
• Workplace is at Upper Changi area of Singapore (more information during the interview)
• Recruitment is subject to background check and clearance

Our Team 

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide. 

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace. 

Your Role

We are looking for a motivated and detail-oriented Customer Service Intern to join our dynamic team. This role focuses on managing and resolving level 1 customer inquiries, ensuring a seamless experience for our customers. The ideal candidate is familiar with Zendesk and Shopify or willing to learn.

We are looking for someone who can start from August onwards - ideally on a full-time internship.

For part-time internships, we would require an availability of 3 days a week.

Please indicate your internship availability in your application.

Responsibilities

• Manage customer queries about product information, order statuses, and basic troubleshooting through various channels (email, social media).

• Zendesk Ticket Management: Use Zendesk to create, track, and resolve customer tickets promptly and professionally.

• Shopify Order Management: Assist customers with orders and process refunds and cancellations using Shopify.

• Escalate Complex Issues: Identify when customer issues require escalation to Level 2 support or other departments and ensure seamless handoffs.

• Maintain Customer Records: Update and maintain accurate customer information and interaction history in the CRM.

• Provide Product/Service Information: Offer customers guidance on product usage, specifications, and availability.

• Assist with Order Processing: Support order fulfillment, payment issues, and logistics queries via the Shopify platform.

• Customer Feedback: Collect and relay feedback to improve customer service operations and processes.
  
  

Requirements

• Experience with Zendesk: Basic knowledge of Zendesk or a similar customer service platform is highly desirable.

• Familiarity with Shopify: Experience using Shopify to manage orders or customer interactions is a plus.

• Excellent Communication Skills: Strong written communication skills to interact with customers professionally.

• Problem-Solving Attitude: Ability to think quickly and handle customer concerns effectively.

• Organisational Skills: Detail-oriented with the ability to manage multiple inquiries simultaneously.

• Team Player: Willingness to collaborate with other team members and departments for issue resolution.

To apply, please send an updated copy of your resume to people@mightyjaxx.com 

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Benefits

Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you’ll do. You can look forward to:

• Hybrid work (with flexible start timing, ranging from 8.30am - 10.30am)

• Attractive staff discounts on MJ products

• Well-stocked pantry filled with a variety of snacks and beverages

Job Responsibilities including but not limited to:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

This is a frontline commercial and brand ambassador.

You will take full ownership of the parent journey, from first enquiry to enrolment and beyond. You will play a critical role in driving centre performance by delivering exceptional customer experience while achieving visit and enrolment targets, all while enjoying a competitive commission structure that recognise and reward your impact.

If you are someone who is confident, articulate, and motivated by results, this role offers the opportunity to directly impact both family decisions and business growth.

Key Responsibilities

1. Lead Management & Conversion

• Proactively engage inbound and outbound leads (calls, walk-ins, digital enquiries)

• Build strong rapport with parents and understand their needs

• Confidently present the school’s value proposition, curriculum, and programmes

• Drive conversion of leads into centre visits and enrolments

2. Centre Tours & Sales Closure

• Conduct professional and engaging centre tours for prospective parents

• Clearly communicate curriculum, teaching approach, and child outcomes

• Handle objections with confidence and empathy

• Take full ownership of closing enrolments, including follow-ups and securing commitment

3. Customer Experience Excellence

• Deliver a premium, personalised experience for every parent interaction

• Ensure timely and consistent follow-ups before and after visits

• Build long-term relationships with parents to support retention and referrals

• Act as the primary point of contact for parents throughout their journey

4. Brand Representation

• Represent the centre and brand with professionalism, confidence, and warmth

• Maintain high standards in communication, grooming, and presentation

• Ensure consistency in messaging and service delivery aligned with brand values

5. Performance & Targets

• Achieve and exceed individual targets for:

  • Lead-to-visit conversion

  • Visit show-up rates

  • Enrolments

• Maintain accurate tracking of leads, follow-ups, and outcomes

• Continuously improve conversion performance through feedback and learning

Who We’re Looking For

• Strong communicator with excellent interpersonal skills

• Confident presenter with the ability to influence and close

• Customer‑centric, trust‑building, and sales‑driven

• Professional, well‑groomed, and articulate

• Proactive, organised, and able to manage multiple leads

Requirements

• Minimum diploma holder with at least 3 years’ relevant experience

• Prior experience in sales or customer service, preferably in the Early Childhood Industry

• Proficiency in both English and Chinese to support parent interactions.

• Comfortable in a target‑driven environment

• Willing to work weekends as required (to support parent visits)

• Training will be provided on curriculum and product knowledge

Work Locations & Mobility

• This role will be primarily based at one assigned centre with regular travel to support nearby centres (approximately 1 day a week).

• Travel between centres will be required as part of the role.

• Location Pairings:

  • Choa Chu Kang ↔ Choa Chu Kang

  • Woodlands ↔ Hougang

  • Pandan Valley ↔ Jurong East

Workshop in Kaki Bukit require Engine Mechanic

Job Description:

• Possess the skills to inspect, diagnose, repair, and maintain petrol & diesel vehicle
• 检查及维修汽油或柴油车
• General troubleshooting of vehicle and customer feedback
• 跟据顾客要求检查及解决汽车故障
• Ability to pinpoint parts to be purchased and understand the part list
• 清楚的指出要更换的零件
• General servicing, electrical wiring diagnosis, air-con system replacement
• 需会更换机油，检查电路,空调维修
• Ability to use Engine Scanner , read and reset fault code with scanner
• 会使用汽车诊断仪诊断汽车故障，阅读故障码及解决汽车故障
• Maintain proper service records on job done and read job orders
• 记录汽车维修及读工作单

Job Qualification (Skills & Requirements):

• Minimum 8 years’ experience 至少8年经验
• Able to understand basic English基本英文
• Possess Class 3 driving license持有3号驾照
• Able to multitask, prioritize and manage repair job efficiently
• Team player
• Positive “Can Do” attitude

Working Day & Hours:

Mon to Fri: 9.00am to 6.00pm

Saturday: 9.00am to 6.00pm

Interested call or Whatsapp 91546133
SALARY : $3500 TO $4800

Campaign Operations & Execution

• Execute and deliver campaign fulfilment through processing of customer rewards,communications or distributors rewards, communications
• Execute campaign tasks including data preparation, marketing consent management, campaign system setup, User Acceptance Testing (UAT), fulfilment coordination, and handling ad-hoc exceptions.
• Support new campaign processes with automation to increase productivity, reduce risk or improve customer/ distributor experience
• Support Campaign Managers in distributor briefings and ground activations, and act as the primary contact for distributor queries on campaign logistics before and after launch.
• Collaborate with cross-functional teams and fulfilment platforms to ensure smooth campaign delivery and an exceptional customer experience.
• Track and monitor campaign performance and budgets against approved targets.

Quality Assurance & Compliance

• Ensure data accuracy, proper segmentation, and compliance with marketing consent requirements.
• Plan and complete user testing for respective platforms to ensure successful campaign deployment or fulfilment.
• Troubleshoot operational issues promptly,including data errors, system glitches, and fulfilment challenges
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599)

Events & Media Executive

Organisation

Woodlands Social Centre

Employment Type

Full-time

Location

Woodlands, Singapore

Salary Range

S$2,500 – S$3,000 per month, commensurate with experience and qualifications

Job Overview

Woodlands Social Centre is looking for a creative, organised, and motivated Events & Media Executive to support the organisation’s fundraising, communications, events, and donor engagement efforts.

The Events & Media Executive will work closely with the Fundraising Manager to plan and execute social media content, maintain website updates, support fundraising events, assist with annual reports, coordinate organisational videos, and help strengthen relationships with donors, partners, volunteers, and the wider community.

This is a junior executive role suitable for someone who has strong interest in communications, social media, events, storytelling, and community work. The candidate is not expected to independently lead the organisation’s fundraising strategy, but should be able to support campaign execution, contribute ideas, and help communicate the impact of WSC’s work clearly and meaningfully.

Key Responsibilities

1. Social Media and Communications Support

• Assist in planning, creating, and scheduling content for WSC’s social media platforms.
• Support the development of monthly social media calendars and campaign content.
• Create simple graphics, captions, short videos, reels, and publicity materials.
• Help communicate WSC’s programmes, community impact, fundraising needs, volunteer opportunities, and donor stories.
• Monitor basic social media engagement and suggest improvements to increase awareness and reach.
• Ensure that all content is aligned with WSC’s mission, values, tone, and safeguarding standards.

2. Website Maintenance and Digital Updates

• Assist in updating WSC’s website with current programme information, campaigns, news, events, and impact stories.
• Upload and format content such as text, photos, event updates, and campaign information.
• Work with internal teams to gather accurate information for website updates.
• Ensure that website content remains clear, updated, and accessible to the public, donors, partners, and volunteers.

3. Fundraising Events Support

• Support the planning and execution of fundraising events, donor appreciation events, campaigns, and community engagement activities.
• Assist with event logistics, registration, publicity, volunteer coordination, guest management, and post-event follow-up.
• Prepare simple event collaterals such as posters, invitations, slides, programme booklets, and donor materials.
• Support event documentation through photos, videos, write-ups, and post-event summaries.

4. Annual Reports and Organisational Publications

• Assist in gathering programme updates, photos, client stories, statistics, and impact highlights for WSC’s annual report.
• Support the drafting, coordination, editing, and layout preparation of annual reports and organisational publications.
• Work with programme teams to present WSC’s impact in a clear, professional, and meaningful manner.
• Help ensure that published materials are accurate, well-organised, and aligned with WSC’s branding.

5. Partnership and Donor Relations Support

• Assist the Fundraising Manager in maintaining relationships with donors, partners, churches, corporations, and community stakeholders.
• Support the preparation of donor updates, appreciation messages, impact reports, and simple partnership materials.
• Help coordinate meetings, visits, presentations, and engagement opportunities with partners and potential donors.
• Maintain simple records of donor communications, partnership engagements, and follow-up actions.

6. Organisational Video and Storytelling Projects

• Assist in coordinating organisational videos, programme videos, fundraising videos, and donor engagement videos.
• Support the development of video concepts, interview questions, filming schedules, storyboards, and production briefs.
• Coordinate with staff, volunteers, beneficiaries, partners, and external vendors where required.
• Ensure that video content presents WSC’s work in a respectful, clear, and impactful way.
• Support consent-taking and safeguarding processes when stories, photos, or videos involve clients, families, volunteers, or staff.

7. Administrative and Team Support

• Provide administrative support for fundraising, communications, events, and partnership-related work.
• Assist with maintaining contact lists, campaign calendars, event checklists, reports, records, and documentation.
• Work collaboratively with staff across departments to gather stories, updates, photos, and programme information.
• Carry out other duties assigned by the Fundraising Manager or management.

Requirements

• Diploma or Degree in Communications, Media, Marketing, Events Management, Mass Communication, Design, Social Sciences, Social Work, or a related field.
• Entry-level candidates or candidates with 1–2 years of relevant experience may apply.
• Experience in social media, events, content creation, communications, design, video coordination, or non-profit work will be an advantage.
• Good written and verbal communication skills.
• Able to write clear captions, simple articles, donor updates, event publicity, and website content.
• Familiarity with social media platforms such as Facebook, Instagram, LinkedIn, TikTok, or YouTube.
• Basic design or video editing skills using Canva, CapCut, Adobe Express, Photoshop, Illustrator, Premiere Pro, or similar tools will be an advantage.
• Comfortable with website content updates or willing to learn basic website maintenance.
• Organised, responsible, and able to manage multiple tasks and deadlines.
• Able to work occasional evenings or weekends for events, fundraising activities, or organisational programmes when required.
• Passionate about community work, families, children, vulnerable groups, and the social service sector.

Key Competencies

• Creativity and willingness to contribute ideas.
• Good organisational and coordination skills.
• Strong attention to detail.
• Ability to translate programme work into simple and meaningful public communication.
• Good interpersonal skills when engaging staff, volunteers, donors, partners, and vendors.
• Willingness to learn and receive guidance.
• Sensitivity when handling client stories, photos, videos, and confidential information.
• Team player with a heart for serving the community.

Preferred Attributes

• Interest in using media, events, and storytelling to support fundraising and social impact.
• Able to balance creativity with practical follow-through.
• Comfortable working in a small team where responsibilities may be varied.
• Able to work independently on assigned tasks while seeking guidance when needed.
• Professional, respectful, and careful when representing the organisation publicly.

Working Hours

Monday to Friday, office hours.

Occasional evening or weekend work may be required for fundraising events, donor activities, or organisational programmes. Time-off arrangements will be in accordance with organisational policy.

Reporting Officer

The Events & Media Executive will report to the Fundraising Manager.

Application

Interested applicants are invited to submit their resume, expected salary, and any relevant portfolio or samples of past work.

Responsibilities:

• Develop detailed 3D BIM models (Revit) and create Revit Families/Components.
• Produce 2D construction drawings, shop drawings, and as-built drawings.
• Conduct clash detection and resolve conflicts between architectural, structural, and MEP systems using Navisworks.
• Work with engineers for design inputs, attend site meetings, and update models throughout the project life cycle.
• Ensure models adhere to Singapore's codes, standards, and regulatory requirements.
• Extract quantities for cost estimation and procurement.

Requirements:

• Min Diploma in Electrical & Electronic Engineering, Drafting or related field
• Min 1 year of relevant experience
• Familiarity with ELV (Extra-Low Voltage) and security systems.
• Autodesk Revit and Navisworks is essential.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilites:

• Support the clinical team in advising clients on financial assistance schemes, ensuring timely updates for means testing reviews and subsidy renewals
• Assist the clinical team with administrative processes to facilitate effective service delivery to clients and caregivers
• Manage the onboarding of new clients, including scheduling and rescheduling of initial assessments, processing subsidy applications and responding to rehabilitation-related enquiries
• Provide support in the initial assessment of client and caregiver needs, including basic case management under the guidance of a Case Manager or Social Worker
• Enhance clients’ and caregivers’ ability to cope by coordinating and streamlining access to relevant community services
• Provide clients and caregivers with appropriate information, guidance, and referral support
• Conduct joint home visits with Case Managers, Social Workers or members of the multidisciplinary team when required
• Support the planning and execution of events or projects related to client and caregiver support
• Participate in case discussions with the clinical team
• Prepare, consolidate and monitor monthly reports and relevant statistics
• Ensure timely and accurate documentation in both digital systems and physical records
• Perform any other duties as assigned by the reporting officer

Requirement:

• Diploma or Advanced Diploma, preferably in a healthcare-related discipline
• Minimum 1–2 years of relevant experience in the healthcare or social services sector
• Compassionate and patient individual with a gentle disposition, strong empathy and active listening skills
• Team player with strong interpersonal and communication abilities
• Familiar with or able to quickly understand the healthcare and social services landscape
• Demonstrates a positive attitude, adaptability and maturity in a dynamic work environment

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” or WhatsApp us at 8909 8083 for quicker respond. Alternatively, you may send your resume to jamie.chan@chiefrecruit.com for better reach.

We regret that only shortlisted candidates will be notified.

Reg. No.: R1987360 (Chan Jie Min)

EA License No: 24C2083 (Chief Recruit Pte Ltd)

By submitting your personal information and resume (CV) to us, you grant permission to Chief Recruit Pte Ltd and its associated entities to collect, process, and share your personal data for the purposes outlined in the Privacy Policy, which can be accessed at https://chiefrecruit.com/privacy-policy. You confirm that you have reviewed, understood, and accepted the terms of the Privacy Policy.

Location: Jurong
Working hour: Mon - Fri (8am - 530pm)

Duties:

• Receive, process, and validate Purchase Orders (PO) in the system in accordance with SOPs
• Prepare, issue, and manage Delivery Orders (DO) for outbound shipments
• Coordinate with warehouse, transporters, and logistics partners to arrange deliveries
• Handle customer enquiries via email or phone regarding order status, delivery schedules, and documentation

Requirement:

• Require some lifting if required (up to 10kg)
• 1 year experience in customer service dealing with PO/DO

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Working Days: 5 or 6 Days Role

Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm

Working Location: Jurong East || Yishun || Tampines ||  Hougang

Salary: $2,500 - $3,200
 

Job Responsibilities

·       Processing of credit applications and managing overall documentations required

·       Acquire and manage portfolio of customers

·       Gather customers’ documents  and onboarding procedures

·       Enhance relationships with customers to customise loan product solutions

·       Manage credit and operational risks proactively

·       Provide advice on financial solutions that are tailored to customers’ needs and objectives

·       Interpret customers’ needs, risk and financial objectives

·       Identify suitable loan packages that fit customers’ objectives

·       Achieve revenue and profitability targets set by the organisation by driving customer satisfaction

·       Comply with internal and external compliance and regulatory guidelines

·       Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Requirement

At least 1 year of experience in customer service and sales

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

Manage and Maintain IT Infrastructure:

• Oversee and maintain Windows Servers, DNS, DHCP, Virtual Machines (VM), Azure Servers, NAS, firewall, and network devices including network switches, wireless access points, PBX (VOIP), NVR, CCTVs, door access face recognition devices, and printers.
• Collaborate with the Cyber-Security Engineer to manage the company’s Bitdefender endpoint security and to perform regular backups of all servers, ensuring disaster recovery and business continuity.
• Set up and configure to telecommunication systems, including VoIP (Voice over Internet Protocol), telephones, video conferencing systems, and other communication platforms.

Network Management:

• Assist in maintaining and optimizing network performance, including monitoring systems, responding to alerts, and resolving issues related to network speed, connectivity, and security.
• Perform routine network diagnostics to identify, troubleshoot, and resolve issues affecting LAN/WAN, Wi-Fi, and other network infrastructures.
• Ensure the proper configuration and operation of network devices, such as routers, firewalls, and switches.

Microsoft 365 Administration:

• Manage the Microsoft 365 Admin Center (Global Admin), including the company’s SharePoint Online, OneDrive, Teams, and other services within the admin center.
• Commission or decommission corporate accounts for employee onboarding and offboarding via the domain server and Azure Active Directory.

IT Purchases and Asset Management:

• Manage IT-related purchases and maintain an up-to-date inventory of hardware and software assets.
• Oversee the commissioning and decommissioning of IT assets for employees to ensure efficient resource management.

Technical Support (L1 & L2):

• Provide Level 1 and Level 2 technical support to resolve end-user requests and queries related to various technology issues.
• Offer support for end-user devices such as laptops, desktops, and other company equipment.

Ad-Hoc Duties:

• Perform any other ad-hoc duties as assigned by the immediate supervisor to support the overall IT operations of the company.

Job Requirements

• Diploma or bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum of 2 years of related working experience.
• Experience with Networking, Network security, and User support.
• Experience in Microsoft SQL databases.
• Experience in Microsoft Office 365.
• Good problem solving and analytical skills.