Total 4,120 Customer Service job vacancies

Job Responsibilities:

• Support General Price Increase (GPI) Exercise.
• Assist in compiling monthly incentive plans for review.
• To clarify pricing terms.
• Maintenance of Rates.
• Support rate setup or updates in Express Billing.
• Assist in the central implementation of the annual general price increase for Global Customers.
• Maintenance of Global Agreements.
• Maintain and review fuel terms for Global Customers, executing updates and communicating changes to Sales.
• Support post-activation maintenance activities.
• Update Global Customer Agreement information.

Job Requirements:

• Diploma/Degree holder in any field with strong analytical background.
• Proficient in Microsoft Excel
• Meticulous and detailed, with the ability to analyse large volumes of data.

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Primary Purpose 

The Desktop Support Engineer serves as the first point of contact for end users requiring IT assistance. The role is responsible for providing timely and effective desktop support services, resolving hardware/software issues, and ensuring compliance with IT operational standards and service level agreements (SLAs). 

The engineer will support daily IT operations across multiple locations and participate in rotational shift coverage to support business operational requirements. 

Key Responsibilities 

• Provide onsite and remote desktop support services to end users  

• Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines  

• Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary  

• Perform desktop/laptop imaging and re-imaging activities  

• Support device deployment, replacement, and technology refresh exercises  

• Conduct asset inventory verification and asset management activities  

• Update and maintain accurate incident and service request records within the ticketing system  

• Create, update, and maintain work instructions, operational procedures, and technical documentation  

• Ensure compliance with IT policies, security standards, and operational procedures  

• Provide support for Microsoft Windows and Microsoft Office 365 related issues  

• Support users across different customer sites and locations as required  

• Participate in operational standby, shift rotations, and extended support coverage when required  
  

  Work Schedule & Other Requirements 

  • Candidates will be required to work in Johor Bahru daily  

  • Open to commuting to different parts of Singapore and/or customer sites when required  

  • Role requires support coverage on a rotational basis from Monday to Sunday  

  • Working hours will be scheduled between 10:00 AM to 10:00 PM  

  • Engineers will be assigned rotating shifts based on operational requirements  

  • Candidate must be comfortable supporting a 24/7 operational environment, including weekends and public holidays where applicable  

  • Willingness to work beyond regular hours during critical incidents, maintenance activities, or operational exigencies when required 

Join our Digital Infrastructure & Cybersecurity team as a technical leader shaping modern IT environments. You’ll drive secure, scalable hybrid infrastructure across cloud (AWS, Azure) and on-premise systems, ensuring performance, reliability, and cost efficiency.

Responsibilities and Authorities

1. Cloud Architecture Design & Management
• Collaborate with Service Provider(s) to design and implement scalable, secure, and highperformance cloud solutions (IaaS, PaaS, SaaS)
• Create cloud reference architectures and roadmaps aligned with business and IT strategy
• Manage cloud environments including compute, storage, networking, and identity services
• Lead migration planning from legacy systems to the cloud

2. Amazon Connect Support
• Provides backup support to Amazon Connect system including Change Request for configuration of contact flows, IVR, call queues, routing profiles, and agent settings

3. On-Premises Infrastructure Oversight
• Maintain and improve on-premise IT infrastructure including servers and storage and ensure interoperability between on-prem and cloud systems for hybrid environments, including Active Directory synchronization
• Oversee hardware refresh cycles and disaster recovery planning

4. Security Architecture & Risk Management
• Define and enforce infrastructure security policies across cloud and on-prem platforms
• Implement secure configurations, encryption, hardening and access control policies
• Ensure compliance with industry standards (e.g., ISO 27001).

5. Cloud Security (AWS): Co-Own the following duties with the Network & Security Analyst: Ensure proper configuration of cloud-native security services such as:
• Cloud Security Groups, IAM, GuardDuty, Config, CloudTrail, WAF, IAM and Security Command Center
• Implement and monitor logging, alerting, and auditing for cloud-based workloads
• Manage secure access to cloud resources using conditional access, MFA, role-based access control (RBAC), and zero-trust principles
• Stay current with evolving cloud security trends, threats, and compliance frameworks.

6. Infrastructure Monitoring
• Establish monitoring and logging frameworks for proactive infrastructure management
• Drive observability across systems to support incident response and root cause analysis
• Participate in audits and support internal and external security assessments

7. Disaster Recovery & Business Continuity
• Regularly test, monitor and maintain high availability, backup, and disaster recovery to ensure compliance with organization BCP objectives

8. Others
• Performs other duties as may be directed by the Department Manager.

Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related discipline
• 3+ years of experience in IT infrastructure (both Cloud and On-Prem) management
• In-depth understanding of Virtualization
• Hands-on experience with IAM, firewalls, VPNs, security appliances, and cloud-native security tools
• Familiar with enterprise architecture frameworks

Competencies / Skills Requirement
• Familiarity with the systems and operations
• Good analytical and problem-solving skills
• Good interpersonal & communication skills
• Self-motivated and willingness to learn
• Ability to work independently

The NCCS Division of Medical Oncology is looking for 4 Research Coordinators to join the BREXINT study team: Breast Cancer Exercise Intervention, a nationwide randomized study examining the effect of prescribed exercise (versus control) on cancer recurrence and survival in early breast cancer patients, as well as the behavioural tools that help make exercise a habit.

The Research Coordinator facilitates patient recruitment onto the study from all participating public hospitals in Singapore (each Research Coordinator is assigned 1-2 hospitals to cover), manages the patients’ appointment schedules, conducts questionnaires, inputs data onto spreadsheets, presents updates at regular meetings, liaises with other study team members, namely: doctors, nurses, clinic operations, physiotherapists, exercise trainers, exercise physiologists, academic psychologists, health economists, digital app collaborators.

Key Responsibilities

1.Patient Recruitment

Work closely with doctors and nurses from DMO and Breast Surgery to recruit eligible patients for BREXINT

• Identify and recruit patients who are eligible for BREXINT
• Explain BREXINT: objectives, study procedures, visit schedule, use of the digital app and wearable

2.Arrange appointments for patients

• Work closely with Clinic Operations to book appointments
• Convey this information to patients via the digital app or text messaging, phone calls, email
• Assist with patient queries/requests

3.Conduct questionnaires

• For patients who cannot do the questionnaires on the digital app

4.Clinical data management

• Extract and collate patients’ clinical data

5.Administrative and operational work

• Present updates at regular Study Team meetings
• Liaise with digital app collaborator re: data collection, data verification, troubleshooting issues with app functionality, wearables

Main Requirements:

• Degree in Life Sciences or a related health‑science field (or equivalent).
• Prior patient‑facing experience is an advantage but not mandatory.
• Prior lab experience (blood sample processing) is an advantage but not mandatory.
• Proficient in Microsoft Office applications.
• Able to communicate effectively in English; ability to communicate with diverse linguistic groups (e.g. Chinese, Malay, Hokkien, Teochew, Cantonese) is preferred.
• Strong interpersonal and communication skills.
• Motivated, patient‑centric, and able to engage various stakeholders (patients, healthcare professionals, allied health professionals, digital app collaborators).
• Able to work independently with initiative.
• Meticulous with an eye for detail
• Comfortable with basic IT tools and communication applications (e.g. WhatsApp).

Location: Jurong East Govt
Pay: $13 per hour / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week,3 rotating shifts, AM/ PM / Night Shift (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Employment Type: 2-year contract (renewable)

Clearance: MSD security clearance required

Working Days/Hours: Mon-Fri, 8.30am-6pm

Location: West side, Ang Mo Kio (roving)


Scope of services

• Perform Asset Management of Infrastructure and Computing Devices

• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.

• Work with 3rd parties vendors

• Provide Training, Coaching and Orienting users on how to use computer devices.

• Be responsible for completing assigned tasks on time and to the satisfaction of the users.

• Must be able to handle helpdesk duties.

Requirements:

• Candidate must possess at least a Higher Nitec in IT related qualification/Diploma in IT

• Fresh candidate with related IT Cert can be considered but must be proficient in Microsoft Words/Excel/Outlook.

• 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices

• Able to support helpdesk in client's HQ

• Computing Devices Platform Supported : Windows, IOS and Android

• Professional competencies that include:
• Ability to work without supervision
• Good communication skills
• Pro-activeness and Initiative
• Ability to multitask
• Good at problem solving
• Customer service

Responsibilities:

• Attend to patient’s queries and help patient to navigate through our healthcare system.
• Provide special assistance such as wheelchair to patient as and when required.
• Observe and tag fall risk patients, issue facemask and measure temperature for patients with flu and fever.
• Promote and educate patient on the use of Self-Service Kiosk and mobile applications.
• Assist patient with way-finding and general enquiries.

Requirements:

• Minimum Diploma in any courses
• No exp needed, training provided

$13 / hour

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Working location: MNC company in the western part of Singapore

Hybrid working: 2 days working from home / 5 working day per week

Benefits: 21 days Annual Leave, in house gymnasium, inhouse canteen, medical and dental cover for staffs and dependent, Handphone and laptop provided by company

Company transport pick up at various MRT station (9 MRT station through out Singapore, Boon Lay . Chua Chu Kang . Clementi . Queenstown . Bedok. Punggol. Toa Payoh. Yishun. Serangoon . Ang Mo Kio (no one is expected to stay back after office hour but follow up require after office hour if any)

This is a fast pace working environment and staffs is expected to be able to follow up on urgent matters after office hours and also able to digests whole departmental email

General Purpose

The job holder is to handle all sales support and customer service activities of assigned

Main Job Tasks and Responsibilities

• Attend to inquiries regarding product availability, pricing, delivery surcharges, and lead time;
• Work with Sales to understand and execute pricing and supply and payment for each account
• Manage the order-to-delivery process to ensure smooth delivery, including
• coordination with customers, Sales, the global supply team, as well as delivery agents
• Fulfill delivery requirements for orders, coping with changes in delivery requirements and provide professional advice in relation to local geographical conditions and supply limitations
• Order follow-up activities, including submission of delivery notes for invoicing, chase and monitor outstanding payment
• Maintain continuous and positive rapport with customers, monitor account
• performance and any changes in assigned accounts

Requirement

• Excellent interaction capabilities and a proactive communicator
• Diploma level and above
• Proactive and takes initiative to solve issues and deliver results
• Good customer service
• Willing to work in the maritime industry. supply chain or shipping with a sense of urgency, Good time management
• Experience in the marine industry is an advantage, but not mandatory
• Strong in Excel and other MS office applications
• Self-motivated, confident, able to work independently, and effective in communication

Chan Chee Meng

07C3069

R1110620

About the Role

We are seeking a skilled Service Engineer who installs, maintains, and troubleshoots security systems, delivers reliable technical support, and ensures optimal system performance and customer satisfaction.

Job Responsibilities

Installation & Commission

• Set up and configure equipment or systems at customer sites.
• Ensure proper functioning and compliance with specifications.

Maintenance & Repairs

• Perform routine preventive maintenance.
• Diagnose and fix faults or breakdown in equipment or systems.

Technical Support

• Provide on-site or remote support to customers.
• Troubleshoot issues and offer solutions promptly.

Customer interaction

• Communicate effectively with clients to understand their needs.
• Train users on proper operation and maintenance of equipment.

Job Requirements

• Minimum NITEC in Electrical / Electronic Engineering
• Minimum 5 year working experience in Security system suchas Integrated Security Management System, Card Access Control System, IntrusionDetection System, FIDS System, CCTV System, PA System, Fire Alarm System.
• Proficient in Microsoft Office Suite (Excel, Word,Outlook), Microsoft Project, MS Team and AutoCAD
• A self-starter, comfortable working independently andtake high level of responsibility.
• Resilience, entrepreneurship spirits, self-direction,risking-taking and adaptability to environment.

Job Description

Key Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products.  Contribute to the FMECA process.  

• Participate in or own first chamber Build & Test in Apps lab.  Solve issues, or work with Engineering to address issues identified.    Work with Manufacturing to develop procedures and participate (if required) on New Product final test

• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process.  Conduct or facilitate Failure Analysis (FA) if needed

• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)

• Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required

• Collect process and qualification data to create product Best Known Methods (BKMs)

• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class.  Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping

• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Requirements:

• More than 5 years of relevant experiences in semiconductor industry

• Prior experiences in semiconductor equipment are preferred, especially thin film (CVD/ PVD) tools

• Excellent communication and interpersonal skills

• Confident in liaising with internal and external stakeholders of various seniorities

Work Location

• Fusionopolis

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Senior Airfreight Customer Service Executive
• Working Location: Changi Cargo Complex
• Working Hours: Mon to Fri (9am – 6pm), Alternate Sat (9am – 1pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the primary contact for key clients on airfreight enquiries and requirements.
• Manage end-to-end quotation processes (RFQs, ad-hoc, and project shipments) with a competitive pricing approach.
• Engage with airlines, co-loaders, and vendors to secure optimal rates and cargo space.
• Follow up on quotations and support conversion into confirmed shipments.
• Provide market updates, including pricing trends, capacity, and peak season insights to clients and internal teams.
• Coordinate closely with operations, warehouse, and finance teams to ensure smooth shipment execution.
• Collaborate with the Sales/ SOE team on account management and business development activities.
• Track shipment progress and proactively handle any issues or exceptions.
• Maintain accurate and up-to-date records in systems (e.g., Shipthis).
• Guide and support junior team members when necessary.

APPLY NOW!!!

• At least 5 years of experience in airfreight or freight forwarding sector.
• Strong understanding of airfreight operations, pricing strategies, and airline coordination.
• Proven track record in quotation management and customer service.
• Familiarity with Singapore Customs procedures (e.g., XO, OD permits) is an advantage.
• Ability to work independently and manage key client accounts effectively.
• Excellent communication, negotiation, and problem-solving skills.
• Proficient in Microsoft Office and logistics management systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84195 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We’re hiring a GPS Engineer to support new product design, introduction, and field readiness for our vacuum mainframe platform products in Singapore. The ability to understand vacuum systems, robotic, and semiconductor substrate handling, is a must. You’ll work cross-functionally with Supplier Manufacturing, Internal Business Units, Quality & Reliability, and Field teams to drive installation readiness, serviceability, reliability, field escalations, and learnings into product design. On-site support is performed for critical escalations.

What You’ll Do

New Product Intro & Lab Builds

• Participate in / own first product build & test in SGP lab; support new product final test as required.

• Own beta site test plans and reporting; drive resolution with System and Design Engineering.

• Maintain knowledge of clean room etiquette and system processes, and be capable of performing field service on delivered systems

Field Readiness & Documentation

• Develop Installation Plans, Technical Product Manuals, Preventive/Corrective Maintenance procedures, and Troubleshooting Guides.

• Create and release Lessons Learned, Best Known Methods (BKMs), Customer Engineering Notices (CENs), and Internal Service Bulletins (ISBs).

• Contribute to FMECA and ensure legacy corrective actions are integrated into new designs.

• Resolution owner for lab NCs, field issues, and effective closure through documentation and change order requirements

• Occasional travel is required to support on-site activities at customer's facility

Supplier & BU Collaboration

• Partner with Supplier Manufacturing and Business Units to develop OMS procedures for Field and Escalation teams.(Start-up, PM, CM manuals and lessons learned), sharing with system engineering team.

• Work with Documentation teams to publish high-quality procedures; collaborate with Engineering to resolve issues discovered in lab or field.

Quality, Reliability & Escalations

• Partner with Quality & Reliability (Q&R) on top field issues; participate in or own CAPA (8D) processes.

• Conduct or facilitate Failure Analysis (FA); collect process and qualification data to build BKMs.

Training & Parts Readiness

• Build initial training for new products and partner with Global Technical Training (GTT) to deliver and scale training (“train-the-trainer”).

• Train CEs, PSEs, TPS prior to ELS shipments.

• Identify new spare parts; coordinate with AGS to stock in correct locations.

Design Reviews

• Participate in Engineering Design Reviews; ensure Lessons Learned and corrective actions are captured in design intent for new products.

What You Bring

• Education: Bachelor’s degree (Engineering or related field preferred).

• Experience: 2–4 years in hardware, semiconductor capital equipment, robotics/EFEM, or complex electro-mechanical systems.

Technical Skills:

• Vacuum mainframe, automation, robot and substrate handling experience (SCARA/Cartesian arms, prealigners, end‑effectors)

• Knowledge of Software control systems including Firmware control systems

• Install/startup, retrofit, maintenance documentation for complex systems

• FMECA, FA, CAPA or 8D methodologies

• Data collection/analysis for qualification and BKMs

• Reading schematics/prints; familiarity with robotics/handlers/EFEMs is a plus

Soft Skills:

• SGlobal Product Support Engineer (Automation)

Nice to Have

• Service/Field procedure writing

• Experience with beta site test plans and customer-facing escalations

• Prior training experience (GTT or equivalent “train the trainer”)

Work Location

• Science Park II (Moving to Tampines in end 2026)

Core Responsibilities:

Counter Duties

• Handle all duties required at the ISC counter, including end-to-end fulfillment for departure and/or arrival orders.
• Receive and process orders accurately and timely on Warehouse Management System (WMS). Perform thorough check on item description, quantity and customer information.
• Monitor order status and coordinate with merchants and runners to ensure timely fulfillment of orders.
• Maintain accurate records of inventory movements, monitor stock levels at the counter, perform stock counts eg. PWP, GWP, coupons and report discrepancies promptly.
• Assist with Changi Rewards membership enquiries, redemptions, and other marketing campaign giveaways as stipulated by CAG. Attend to customers’ enquiries at the counter and upsell commercial services (e.g. Shopping Concierge Services, Changi Rewards, etc.).
• Ensure compliance with SOPs and service standards.

Runner Duties

• Responsible for the transfer, delivery and/or collection of items within terminals (counters, merchants, and NT backroom), ensuring orders are correct and quality checks are performed.

Checker Duties

• Pick, pack and organize items for pick-up or delivery, ensuring accuracy and timeliness of orders

Other Duties

• Perform housekeeping duties and always ensure cleanliness of the counter and backroom.
  Assist with any other duties as assigned by management.

12 hours shift, 4 days work week

Select 1 fixed shift:
10am - 10pm  OR
10pm - 10am