Total 217 Customer Service job vacancies

Job Scope

· Report to the General Manager based in Singapore for overall Technical and Service support in Singapore

· Train and mentor Service engineers for installation, service and maintenance of Hurco CNC Machining Centers and Lathes and ProCobots

· Perform on-site servicing and troubleshooting of Hurco CNC Controller, CNC Machining Centers, Lathes and ProCobots

· Develop service products for Hurco CNC machine installed base including inspection and preventive maintenance program, geometry checks and laser calibration.

· Plan and schedule pre-shipment inspection of CNC machines at warehouse prior to shipment and delivery to overseas market.

· Develop and update customer guides on routine maintenance of machines based on Hurco best practices.

· Schedule and monitor service call requests from customer

· Work closely with the Service and Application teams providing support to overseas customers and distributors

Requirements

· Diploma Graduate of Engineering discipline

· Min. 7 years of working experience in related Engineering and Maintenance field

· Min. 5 years of experience in the repair and maintenance of CNC machining centers and lathes

· Experience in managing and scheduling team of engineers for field service work

· Experience in Electrical and Mechanical repair and troubleshooting work

· Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)

· Class 3 driving license preferred

· Spoken and Written English / Chinese

Performance Bonus
14 - 20 Days Annual Leave
Good Benefits & Yearly Increment
Medical & Dental Benefits
Clementi

Working Hours: 10.30am - 7.30pm (Mon - Fri)
School Holidays: Between 7am - 7pm (Rotating Shift)

Job Description:

You will be given a class of bright young minds to care for. They will be between 7 years to 12 years of age. You will be a part of nurturing and educating our future generation. Your experience, knowledge and expertise will be highly valued in the implementation of centre programs, initiatives, and events. 

Job Responsibilities:

• To facilitate and carry out the daily operations routine.
• Assist with English & Chinese Homework and Assessments.
• Setting up appropriate classroom rules and cleanliness of the classroom.
• Ensure the children are safe at all times and supervised appropriately and orderly.
• Foster a joy for learning and provide emotional support, care and concern as well as encouragement should the need arise.
• To be familiar with a student's medical conditions and dietary restrictions, etc.
• To adhere to the specific guidelines given by the Centre Manager as well as the roles assigned by the Centre Manager
• To work as a team and share the collective responsibilities
• Assist the children in their homework, spelling and assessment activities.

Requirements:

• Minimum O Levels with 1-2 years of relevant experience
• Candidates with prior experience in giving Tuition Lessons preferred
• Good communication and interpersonal skills
• Love working with children
• Responsible
• A team player with passion in equipping and inspiring young lives.
  

Interested candidates please kindly send your updated CV to sarah@keytrustrecruitment.sg or whatsapp 8952 8009 to apply!

Key Trust Recruitment Pte Ltd (25C2803)
Sarah Leong Wei Qi (R23112021)
Facebook Group: SG Preschool/Infant Jobs 婴幼儿工作新加坡
Telegram Handle: Preschool Jobs Singapore

• Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
• Resolve complaints and issues at the first touchpoint wherever possible.
• Maintain accurate records of interactions in the CRM system.
• Ensure timely follow-up on enquiries and escalate when necessary.
• Assess appeals and provide recommendations to management.
• Support additional duties during operational needs or peak periods.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Position Title: Care Studio and Rehab Manager

Location: Bright Hill

Working Days: Monday – Friday

Working Hours: 8:30AM – 6:00PM

Salary: $7,000 – $9,000

Job Description

* Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.

* Assist in the development and enhancement of Care Studio programmes and services.

* Monitor departmental KPIs and manage budget and resource utilization.

* Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.

* Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.

* Support recruitment, staff development, and retention initiatives.

* Manage the daily operations of the Care Studio and Rehabilitation Department.

* Develop and promote centre-based and home-based rehabilitation and day care programmes.

* Oversee the delivery of community and home care services.

* Manage healthcare needs assessments and the implementation of care plans for clients.

* Coordinate and monitor clinical and service quality indicators for continuous improvement.

* Manage enquiries, feedback, complaints, and incidents relating to centre operations.

* Identify and establish partnerships to support business development and client acquisition.

* Maintain relationships with existing and prospective partners and organizations.

* Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

Requirements

* Degree or Master's qualification in Allied Health or related disciplines preferred.

* Minimum 5 years of experience in a community care setting.

* Minimum 2 years of supervisory experience.

* Possess a valid BCLS + AED certification.

* Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.

* Experience in quality and risk management.

* Experience in coaching, counselling, and manpower planning.

* Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.

* Proficient in Microsoft Office applications.

* Experience with Infocare systems will be an advantage.

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Origin Mattress is expanding and we are looking for driven, confident and customer-focused individuals to join our retail showroom team.

This role is ideal for candidates who enjoy speaking with people, creating strong customer experiences, and performing in a fast-paced premium retail environment.

We are not looking for passive retail staff — we are looking for individuals with strong energy, initiative, communication skills and growth mindset.

Why Join Us:

• Fast-growing premium consumer brand
• Career progression opportunities
• Young and dynamic working environment
• Staff discounts and performance incentives
• Training and development provided

What You’ll Be Doing:

• Engage and assist showroom customers confidently
• Recommend suitable products based on customer needs
• Drive strong customer experience and sales performance
• Maintain premium showroom presentation standards
• Support daily showroom operations and coordination
• Handle customer enquiries professionally

Who We’re Looking For:

• Strong communication and interpersonal skills
• Confident speaking with customers
• Self-driven and proactive attitude
• Comfortable working in a retail sales environment
• Able to commit weekends/public holidays
• Retail, hospitality, cabin crew, beauty, luxury or customer-facing experience is a plus

Working Hours:

• 5 or 6 days work week
• Rotating retail shifts 10am - 7pm / 1pm - 10pm
• Retail hours applies

Interested applicants may apply with:

• Resume
• Expected salary
• Earliest availability
• Only shortlisted candidates will be contacted.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

​We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• 5 days’ work week
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Key Responsibilities

• Provide sales administrative and commercial support to the team on daily operations.
• Prepare, draft, process, and send contracts, agreements, and related commercial documents to clients.
• Monitor and verify booking records and commission reports to ensure accuracy between online bookings and internal hotel systems, and resolve discrepancies identified during reconciliation processes.
• Process and charge guests’ credit cards for online bookings in accordance with company procedures and payment policies.
• Assist in generating reports, maintaining records, and ensuring proper documentation filing.
• Coordinate with internal departments including reservations, finance, revenue, and operations teams to support commercial activities.
• Handle email correspondence and respond to operational or administrative enquiries in a timely manner.
• Support sales and commercial initiatives, projects, and ad-hoc tasks assigned by management.
• Check hotel descriptions, facilities, room types, photos, policies, and location details on OTAs.
• Ensure content consistency across platforms such as Booking.com, Expedia, Agoda, Trip.com, and others.
• Identify incorrect, outdated, or missing information and coordinate updates with the relevant OTA account managers or internal teams.

Requirements

• Diploma or equivalent qualification in Business Administration, Hospitality, Sales, or related fields.
• Prior experience in sales support, hotel operations, reservations, or administrative roles will be an advantage.
• Familiarity with online booking and distribution channels is preferred.
• Good organizational skills and attention to details
• Proficient in Microsoft Office applications, especially Excel and Outlook.
• Ability to multitask and work independently in a fast-paced environment.
• Good communication and coordination skills.

• Manage customer feedback and complaints by coordinating investigations with department heads and facilitating family conferences to ensure proper service recovery
• Respond promptly to concerns and follow through on resolution to maintain service quality standards
• Compile and submit monthly KPI reports and quarterly updates on service excellence initiatives and progress
• Prepare abstracts and consolidate supporting data for award submissions and recognition programmes
• Collect, analyse, and interpret customer feedback data to identify trends and drive continuous service improvement

Requirements
Bachelor degree in any discipline
Proficient in MS Office

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Job Overview

The Service Contract Specialist, a key member of the Service Back Office team, is responsible for the end‑to‑end management of service contracts. The role ensures timely proposal and renewal of contracts, improves contract profitability, and manages all contract-related data accurately in the system.

Job Responsibilities and Essential Duties

Daily responsibilities

• Review and prepare data analysis and findings on service contracts profitability for review meetings using Power-BI.
• Extract and prepare service contracts profitability summary card for management review.
• Prepare proposals for tender submissions to customer’s platform.
• Send contract proposals to customers promptly.
• Follow up with customers and revise contract proposals as needed.
• Review Master Service Agreement contract terms and conditions from customer to safeguard the company’s interests.
• Ensure contracts comply with company guidelines.
• Collaborate with the Senior Service Contract Specialist to prepare contract proposals, de-escalation disputes and contractual issues.
• Establish pricing structures for service contracts based on product lines and contract levels.

Month-End responsibilities

• To prepare monthly service slides on service contracts.
• Generate monthly service contract KPI reports (e.g., renewal rate, profitability, trends).

Data Maintenance

• Create warranty and service contracts in SAP, execution of maintenance plan and archive the hard copies.
• Monitor the expiration of existing warranty and service contracts.
• Update contracts in SAP when equipment is decommissioned, ensuring documentation is current.

Administrative responsibilities

• To be an SAP Key User and a subject matter expert (SME) for service contracts in the service team.
• Provide support to the Service Coordination Team if required.
• Perform any ad-hoc duties assigned by the line manager and/or the Company.

Minimum Requirements

• Proven experience as a service coordinator and/or customer service role with 3-5 years working experience
• Minimum Diploma holder in any discipline.

Required Knowledge, Skills and Abilities

• Possess excellent communication and organizational skills.
• Able to work in a fast-paced environment.
• Able to work independently and as a team.
• Proficiency in MS Office and SAP is preferred.

Supervision/Management of Others

• Contribute to Team Players, Forward Thinkers, and Game Changers behaviors.

Internal and External Contacts/Relationships

• Main contacts, internal sales and service teams, logistics and finance
• Main contacts, external, Bio-medical Engineering, Facility management, Materials Management Department and any other third parties.

Environmental/Safety/Physical Work Conditions

• Ensures environmental consciousness such as observation of ergonomic and safe best practices.
• Use of computer and telephone equipment and other related office accessories/devices to complete assignments
• May work extended hours during peak business cycles
• Must comply with all company environment, health and safety policies, including the use of appropriate personal protective equipment when required.

The Opportunity

• Adecco is partnering our client, a leading global technology organisation, to search for a Privacy Support Specialist (South Korea Local Agent).
• The ideal candidate will play a critical role in supporting user privacy inquiries and ensuring compliance with Korean data protection regulations (PIPA), while delivering high-quality, user-centric support in a fast-paced environment.
• Role will be 100% onsite due to nature of role (no WFH).

The Talent

• Native-level Korean (written and spoken) to answer phone calls from Native South Korean users.
• 1–3 years of experience in customer support, operations, compliance roles
• Strong understanding of handling sensitive user data with confidentiality and discretion
• Excellent verbal and written communication skills with strong attention to detail
• Customer-oriented mindset with empathy and professionalism in handling user issues
• Strong organisational and multitasking abilities in a fast-paced environment
• High level of accuracy with strong documentation skills
• Proficient in Microsoft Office and able to quickly learn internal systems
• Ability to work Korean business hours (8:00 AM – 5:00 PM SGT)

Nice to have:

• Experience in privacy, data protection, or regulatory compliance
• Familiarity with data subject rights (access, correction, deletion requests)
• Understanding of PIPA or other data privacy regulations
• Experience working in a global or tech-driven environment

The Job

• Handle inbound calls and inquiries from South Korea users regarding privacy and data-related matters
• Accurately capture and document user details, issues, and case information
• Assess and categorise inquiries (e.g. privacy requests, account access, data rights)
• Complete intake forms and route cases to internal teams within defined SLAs
• Maintain accurate records in line with data privacy and compliance standards
• Follow SOPs for complaint handling and data protection processes
• Participate in compliance training and support regulatory audits when required
• Track and report inquiry volumes, trends, and escalation patterns
• Assist with reporting of data incidents and support internal coordination
• Collaborate with cross-functional and global teams to ensure smooth operations

Next Step

• Send your updated resume to: jason.lew@adecco.com
• We regret to inform that only shortlisted candidates will be contacted

Jason Lew Hong Kang

EA Licence Number: 91C2918

Personnel Registration Number: R1876435

Our client is a logistics and supply chain solutions provider. Due to their current expansion plan, they are looking for CS Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities

• Process customer orders and delivery orders through electronic systems and manual entry, ensuring accuracy in product details and specifications.

• Coordinate with internal teams and external stakeholders to ensure smooth order fulfilment and timely resolution of operational issues.

• Monitor inbound and outbound logistics activities, ensuring accurate inventory handling and timely distribution to stores.

• Maintain and update operational data, including order volumes, adjustments, delays, and delivery exceptions.

• Prepare regular reports, including service performance, billing, and monthly management reports for analysis and finance review.

• Perform system transactions (e.g., Post Goods Issue) and maintain proper documentation, filing, and record accuracy.

Requirements

• Min Diploma in relevant field

• Min 3–5 years of experience in trading, retail, or logistics operations
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
R23115141(Tan Su Yee)

Job Summary

Contribute to the design, development, and continuous improvement of Flutter mobile applications, ensuring high-quality, user-friendly, and performant solutions through collaboration, testing, and code excellence.

Responsibilities

• Develop and iteratively enhance existing Flutter projects to deliver innovative mobile applications.
• Design and implement mobile app frameworks rapidly to meet evolving user needs.
• Collaborate with UI/UX designers to ensure applications are visually appealing and user-friendly.
• Conduct QA testing to verify app functionality and usability before release.
• Develop and release app updates including bug fixes, performance improvements, and new features.
• Write clean, maintainable, and scalable code to uphold engineering excellence.
• Integrate third-party APIs to extend app functionality and improve user experience.
• Perform code reviews to ensure code consistency, quality, and adherence to best practices.
• Implement and maintain comprehensive testing strategies (unit, integration, end-to-end) to ensure app reliability.
• Optimize application performance focusing on UI responsiveness, network efficiency, memory usage, and battery consumption.
• Prepare and maintain technical documentation to support future development and maintenance activities.

Required competencies and certifications

• Diploma or Degree in Information Technology, Computer Science, Software Engineering, or related field.
• Hands-on experience developing mobile applications using Flutter.
• Proficient in Android and iOS development, including multi-threading and performance optimization techniques.
• Familiarity with popular open-source libraries, including customization and modification.
• Proficiency using Xcode for iOS and Android Studio for Android development.
• Experience working with relational databases such as SQL Server or MySQL.
• Strong programming skills in Dart, PHP, and MySQL.
• Effective problem-solving, analytical, and communication skills.
• Ability to work independently and collaboratively within a team environment.

Job Description & Requirements

1. Purpose of Position

This role contributes to research-based activities in the field of Cybersecurity at Curtin Singapore.

2. Accountabilities and Responsibilities

Leadership & Service

• Contribute to the development of a collegial and supportive working environment.

• Foster and promote relationships with industry and affiliated associations, and the wider community.

Research

In conjunction with the Head of School of Science, Technology, and Engineering, agree on a program of research that may include but is not limited to:

• Undertaking high-quality research in cybersecurity.

• Work closely with industry partners on key projects as agreed with the Head of School of Science, Technology, and Engineering.

• Participating in applications for competitive funding as appropriate.

• Disseminating research findings through seminars, workshops, and conferences.

• Publishing in high-quality refereed journals in a manner consistent with disciplinary practice.

• Where appropriate, providing effective co-supervision of research students.

Other

• Engage in appropriate professional development and mentoring programs.

• Undertake administrative functions associated with research activities as required.

• Model a high standard of professional behaviour consistent with the University Code of Conduct and its Vision, Mission and Values.

• Undertake other activities as directed by the Head of School of Science, Technology, and Engineering and/or the PVC and President.

3. Selection Criteria

Applicants are not required to address each element of the selection criteria but should provide sufficient information in their application to enable the selection panel to make an informed assessment of their suitability for the role.

Selection Criteria for Curtin Singapore Research Fellow

Essential

1. A doctoral qualification in Cybersecurity.

2. Evidence of quality research outputs consistent with the discipline (relative to opportunity).

3. Demonstrated high-level communication and interpersonal skills with a commitment to the development of a collegial and supportive working environment and the ability to interact with students and staff with cross-cultural sensitivity.

Desirable

1. Demonstrated ability to supervise HDR students (relative to opportunity).

Job Title

Service Crew / Waitress (Full-Time / Permanent Part-Time)

·       Full-Time
• $2,200 – $2,800 per month (depending on experience)
• Incentives / Commission

·       Permanent Part-Time
• $15 – $25 per hour (depending on experience)
• Incentives / Commission

·       Location
• Changi

·       Working Hours
• Weekdays: 5:00 PM – 12:00 AM
• Weekends: 2:00 PM – 12:00 AM

·       Off Days
• 2 days off per week (1 weekday + 1 weekend day)
• Fixed rest day: Monday (shop closed)

·       Job Responsibilities
• Provide friendly and professional customer service
• Serve and engage with customers in a positive manner
• Maintain good communication with guests
• Work in a fast-paced F&B environment
• Must be comfortable working in an alcohol-serving environment

·       Requirements
• Positive attitude and polite personality
• Good communication and interpersonal skills
• Able to work in a service-oriented environment
• Able to consume alcohol (as part of work environment)
• Prior experience in F&B / service industry is an advantage

·       Benefits
• Basic salary + commission structure
• Performance incentives
• Friendly working environment
• Flexible schedule for part-time staff
• Stable income for full-time position

Responsibilities

Customer Success Manager

• Led and developed a Customer Success team by training and equipping members with tactical problem-solving skills, improving first-contact resolution rates
• Coordinated cross-functionally with Operations and key stakeholders to support customers and service partners across 4,000+ sites, ensuring seamless issue resolution and service continuity, Web cloud-based contract system CACI
• Main engagement done over WhatsApp and verbal call. Better Touch point compared to emails
• Strengthened customer relationships by elevating end-to-end experience, rebuilding trust, resulting in the successful recovery, retention of high-value accounts
• Fostered team engagement and performance by championing well-being initiatives and collaboration, contributing to a high-morale team
• Delivered actionable insights by consolidating operational feedback and presenting timely recommendations to C-suite leaders, enabling faster decision-making and effective rollout of strategic directives, reporting via Power BI, Ops monitoring and scheduling via Tramm.

Business Development Manager

• Revenue growth across major accounts by cultivating long-term customer relationships and strategic account expansion initiatives
• Executed top-down business strategies while streamlining operational workflows, improving efficiency and enabling scalable growth
• Forged strategic partnerships with enterprises and technology providers to expand service capabilities, unlock new revenue streams, and broaden market reach, upsell opportunities through customer insights and operational data
• Analyzed market trends and customer insights to design and deliver targeted solutions addressing critical business and industry challenges
• Standardized and optimized SOPs to strengthen cross-functional collaboration and enhance service delivery consistency
• Spearheaded new product testing and development, evaluation, and go-to-market launches, securing multiple new deals
• Revitalized product catalogues and sales collateral, sharpening brand positioning and improving lead-to-conversion effectiveness
• Designed data-driven pricing strategies and value positioning, overall pipeline performance

Head of IoT (Smart Washroom)

• Directed department-level strategy and operations for Smart Washroom IoT solutions, overseeing 1,200+ deployed devices and sensors with high system reliability and uptime
• Owned commercial growth and partner expansion, securing new contracts (185%) with cleaning and facilities management (FM) partners and scaling solution adoption across multiple sites,
• Led and managed a multi-disciplinary IoT team, including technicians and partners, covering deployment, maintenance, troubleshooting, and service optimization
• Oversaw end-to-end lifecycle management from pre-sales solutioning and deployment to after-sales support, renewal readiness
• Established onboarding \ frameworks and training programs for enterprise clients, driving strong adoption, usage consistency, and service performance
• Developed departmental SOPs, technical manuals, pitch decks, and sales enablement materials to standardize operations and support revenue teams
• Evaluated, onboarded, and governed suppliers and vendors, introducing scalable, cost-efficient, and future-ready IoT technologies
• Collaborated with cross-functional teams to align IoT strategy with business objectives, operational efficiency, and long-term growth
• Sourcing suppliers for performance and reducing risk.

Scenting Department

• Working with Scenting experts to develop / customized products for customers
• Tender / Site recce to secure new contracts / renewals
• Customer centric role / new recommendations / settings to serve end clients
• New scent, working with suppliers to fulfill Switching Szense contracts to be under Rental Hygiene.
• Self-developing product brochures

Requirements

• Diploma or bachelor’s degree in business, Operations, Customer Management, or a related discipline  
• At least 6 years of relevant experience in customer service, operations, retail environments 
• At least 3 years in a leadership role managing multi-channel teams   
• Strong leadership, problem-solving and operational decision-making skills   
• Customer-focused mindset with ability to translate business needs into operational execution   
• Ability to improve processes and drive operational efficiency

Job Description:

• Identify and develop business opportunities with utility companies and system integrators.
• Provide technical sales support on protection switchgear and control systems.
• Review tender specifications and prepare compliant technical-commercial proposals.
• Conduct customer visits, presentations, and product demonstrations.
• Liaise with internal teams to ensure timely delivery and after-sales support.

Period: Permanent 

Location: Islandwide, need to travel to sites

Salary: up to $5000 + Quarterly AWS + Variable Bonus

Working hours: Monday to Friday (1 day of remote work per week subject to HoD approval)

• 8:00 AM to 5:00 PM
• 8:30 AM to 5:30 PM
• 9:00 AM to 6:00 PM
• 9:30 AM to 6:30 PM
• 10:00 AM to 7:00 PM

Requirements:

• Minimum Diploma/Degree in Electrical or Power Engineering.
• Candidates with technical sales experience in the utilities or power industry are preferred.
• Excellent communication and presentation skills.
• Willingness to travel for overseas assignments as required.
• Exposure to brands such as ABB, Siemens, or Schneider.
• Prior experience dealing with utility companies or power grid projects.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg