Total 4,103 Customer Service job vacancies

- Permanent

Up to $3,500 + Commission

- Chai Chee

- Mon to Friday 9am -6pm

Client is a Singapore-based IT solutions and managed services provider specializing in IT outsourcing, infrastructure support, cybersecurity, cloud solutions, server support, and IT maintenance services for businesses across various industries.

We are looking for a motivated and results-driven Sales Executive to expand our client base and drive business growth. Candidates from other sales industries are welcome to apply as training will be provided.

Responsibilities

• Identify and develop new business opportunities through cold calling, networking, referrals, and client visits
• Promote company services including:
• - Managed IT Services
• - IT Outsourcing & Maintenance
• - Server & Network Solutions
• - Cybersecurity Solutions
• - Cloud & Hosting Services
• - Hardware & Software Solutions
• Build and maintain strong relationships with new and existing clients
• Understand customers’ business needs and propose suitable IT solutions
• Prepare quotations, proposals, and follow up on sales enquiries
• Coordinate with internal technical teams to ensure smooth service delivery
• Achieve monthly sales targets and KPIs
• Maintain proper follow-up and sales pipeline management

Period:

•  Permanent
  
  

Location: 

•   Chai Chee

Working hours:

• Mon to Fri 9am to 6pm

​ 

Salary:

• Up to $3,500 + Commission

Requirements

• Minimum 2 years of sales experience in any industry
• Candidates with B2B sales experience will have an added advantage
• Open to candidates from industries such as telecommunications, insurance, banking, logistics, retail, office equipment, printing, or service sales
• Strong communication, negotiation, and interpersonal skills
• Sales-driven, self-motivated, and proactive personality
• Comfortable with client acquisition and outdoor meetings
• Basic IT knowledge will be an advantage, but training will be provided

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

​​​cass@successhrc.com.sg (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg 

Job Responsibilities:

• Perform preventive and corrective maintenance on communication systems and sub-systems
• Carry out workshop-level repairs according to maintenance instructions and procedures
• Maintain tools, test equipment, and test jigs in good working condition
• Provide technical support and training when required
• Liaise with customers and suppliers on quotations, invoices, and shipping documents
• Handle other related administrative and operational duties as assigned

Period:

• 2 years contract (Renewable and convertible)
    

Location: 

• Ang Mo Kio

Working Hours:

• Monday – Friday: 8:30 am to 6.00 pm

Salary:

• Up to $3,600

Job Requirements:      

• Diploma in Electrical and Electronics Engineering or equivalent
• Minimum 2 years of relevant experience in electronic systems maintenance
• Strong knowledge and hands-on skills in repairing electronic cards and modules
• Experience with networks, routers, servers, and computers will be advantageous
• Good customer service and problem-solving skills
• Strong communication and listening skills
• Willing to learn and work effectively in a team

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

azmin@successhrc.com.sg (Reg No: R25129300)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Job Summary

You will lead and manage a customer service team to deliver effective support and maintain strong relationships with clients and stakeholders. You will communicate clearly across all organizational levels and ensure operational coverage during late hours.

Responsibilities

• Lead and manage a customer service team to achieve performance targets and deliver quality service
• Develop and maintain strong local contacts to support customer service operations and business growth
• Communicate effectively with internal teams and external stakeholders to resolve issues and enhance customer satisfaction
• Manage staff schedules and resources to ensure coverage during late working hours
• Adapt to evolving business needs by performing additional tasks as assigned

Preferred competencies and qualifications

• Experience in customer service management, including team leadership and staff management
• Strong interpersonal and communication skills to engage with diverse audiences at all levels
• Familiarity with local market and contacts to support customer relations
• Willingness to work late shifts as required
• Preference for candidates with local residency

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

Why join us?

• 5-day work week (Mon - Fri, 8am to 5:30pm or 8.30am to 6pm)
• KPI incentives
• Training provided

What is your mission?

• Provide excellent support experience to customers via relevant communication channels such as phone lines, emails etc.
• Identify customer's needs, researching any existing issue to provide strategic solutions that will best address customer's needs and ensure that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service standards.
• Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• GCE 'A' Level/Diploma/Degree with preferably 2 years of experience in contact centre setting; Candidates with no experience are encouraged to apply
• Effectively bilingual and articulate with a strong command of spoken and written English
• Proficient in MS Office applications with excellent keyboard skills
• Possess good customer handling skills with a positive mindset
• Team player who is able to adapt in a fast-paced environment
• Strong time management skills and motivation to exceed expectations
• Comfortable working with computers and multiple systems

Additional information

• This position will be in a call centre environment
• Mobile phones/recording devices to be kept in a personal locker when on the call floor

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘A’ level/ Diploma in any field.
• At least two (2) years of relevant working experience in handling contact centre cases in a call centre or service industry environment.
• Good knowledge of MS Excel and PowerPoint with knowledge on basic reports preparation.
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative.
• Knowledge of Quality terms, tools, and methodologies.
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English and the language of supporting market.
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm
Salary: Basic $2200 to $2600
Address: Joo Koon

Requirements

At least diploma

Job scope
Answer call
Issue sales order
Reply email
Prepare quotation

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

JobResponsibilities:

• Assist senior consultants (including the Marketing Director and future consultants) in delivering business advisory and strategic consulting services to clients.
• Conduct market research, industry analysis, and competitor benchmarking for client projects.
• Support the development of business plans, market entry strategies, and operational improvement recommendations.
• Prepare consulting reports, presentations, and data analysis for client meetings.
• Assist in client onboarding, project coordination, and timeline management.
• Help identify business opportunities and potential partnerships for clients.
• Support the team in preparing proposals, pitch decks, and thought leadership content.
• Participate in client interviews, workshops, and strategy sessions as required.
• Monitor project deliverables to ensure client satisfaction and project success.

Requirements &Qualifications:

• Bachelor’s degree in Business Administration, Management, Economics, Marketing, or related field.
• Minimum 2–4 years of experience in business consulting, corporate strategy, or related roles.
• Proficient in Microsoft Office (PowerPoint, Excel, Word) and research tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in management consulting or business advisory services is an advantage.

• Visitors - receives visitors to the office and advises the relevant internal party of their arrival.

• Refreshments – ensures refreshments are provided to visitors and internal meeting coordinators in the waiting area and meeting rooms as appropriate. Ensure refreshments, crockery and cutlery are cleared away after meetings and that crockery and cutlery are cleaned and stored after use. Ensure reception pantry is stocked with refreshments.

• Meeting rooms – manages meeting rooms bookings and ensures meeting rooms are clean and prepared as appropriate in advance of meetings. Assist with setting up video conference equipment when IT staff are unavailable.

• Telephone – operates the telephone switchboard, ensuring that incoming calls are answered promptly and politely and are diverted to the appropriate internal party as efficiently as possible, or clear messages are taken and passed to the appropriate party quickly.

• Mail – receives incoming mail from postal service and courier companies. Arranges for mail to be sorted and to be delivered to the relevant internal party as quickly as possible. Collates outgoing mail and courier packages and arranges for it to be posted, delivered in person or collected by courier company.

• Reception relief – arranges for relief cover at lunchtimes, during annual and other leave and other times as necessary.

• Assist visiting staff with arranging local travel as required.

• Assist vendors with carrying out routine office equipment readings, minor repairs such as light bulb replacement.

• Replenishing staff pantry fridge with drinks.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

1. Provide leadership, mentorship and guidance to the team
2. Take charge of multiple projects / teams and be responsible of the overall operations
3. Manage customers’ feedbacks, develop effective relationships, and maintain high quality service standards to all relevant stakeholders
4. Ensure proper site management and control, inclusive but not limited to work efficiency, safety and cleanliness
5. Evaluate and review manpower and material allocation
6. Manage the performance of subcontractors and suppliers to ensure on-time delivery of works and materials
7. Monitor and control maintenance’s cost by taking proactive measures to prevent costs overruns
8. Assist QSD Manager in ensuring proper documentation and archiving of records in line with company’s ISO system.
9. Work closely with Project Manager, Developer, Consultants and relevant Authorities to ensure proper handover of project during and after DLP
10. Analyse all reported defects and provide valuable feedback and lesson learnt to the project teams
11. Work with QSD Manager to continually fine-tune and streamline the maintenance system, policies and procedures
12. Produce and submit reports whenever necessary
13. Work in collaboration with QAQC team by carrying out audit inspections at on-going projects and meetings for knowledge and experience sharing aimed to enhance quality of work and reduce potential building defects
14. Provide directions / advice in construction as precursor to handing over of completed projects
15. Participate in any other ad-hoc corporate duties assigned

Requirements

Degree in Civil Engineering/Projects & Facilities Management or its equivalent. Diploma holders with relevant experience will also be considered.

Minimum of 5 years' experience in building construction works.

Proven customer service track record in HDB and/or private residential projects during Defect Liability Period (DLP)/handing over stage from Project Management Team.

Strong experience in architectural works.

Knowledge in MEP works will be an added advantage.

Job Summary:

To work with caregivers towards peace of mind and freedom to live the life they aspire. This is done through partnership with caregivers, volunteers, and internal/external stakeholders to deliver programmes and services using a caregiver-centric approach.

*Scope of Caregivers Support: Provide support to caregivers and families of older persons, persons with special needs and mental health conditions.

Principal Responsibilities and Duties:

Programme development, implementation, and evaluation:

• Plan, publicise and conduct caregiver support programmes (e.g., talks & workshops, Carer Lighthouse, Care Line).
• Facilitate talks, workshops and group programmes in a strength-based and caregiver-centric approach
• Monitor attendance, collect feedback, and support impact evaluation to improve service quality.
• Foster a sense of community among caregivers through conducting peer support networks and social events.
• Continuous learning with the team through regular review of programs.

Caregiver Engagement & Support:

• Serve as a first point of contact for caregivers, providing information, referrals, and empathetic listening via Care Line.
• Conduct outreach to raise awareness of available services through community events and partnerships.
• Maintain strong relationships with caregivers and work with caregivers to achieve their aspirations
• Volunteer & Stakeholders engagement:
• Maintain strong relationships with the community, volunteers and internal stakeholders to deliver suitable programmes for caregivers
• Liaise with corporate and school volunteers to implement ad-hoc events or regular activities for Caregivers.
• Collaborate with internal departments to achieve organisational goals.
• Recruit, train, and engage volunteers to support programme delivery.

Backbone support to team function:

• Maintain knowledge resource of the team related to Caregiving e.g. Care Line resource library.
• Organize events for the team that contributes to team growth and bonding.
• Prepare reports and presentations to track programme effectiveness and inform improvements.
• Support grant applications and documentation for funding compliance.

Essential Qualifications:

• Degree in any discipline.
• Prior training in WSQ ACLP 2.0 will be an added advantage.
• Interested in improving the Caregiving situation in Singapore.
• 1-2 years of experience working with Caregivers and families.
• Prior experience in programme management or working with caregivers will be an added advantage.
• Excellent verbal and written communication, problem-solving solving and administration skills.
• Excellent programme planning and facilitation skills.

Core Competencies, Skills, and Attributes:

• Passionate about journeying with Caregivers and families
• Practice empathetic listening and communication skills with Caregivers and families
• Keen learner and strong team player
• Creative and adaptable to dynamic nature of work
• Good organization and problem-solving skill
• Proficient in MS Office 365 programs
• Experience in social media platforms e.g. facebook, telegram and Instagram.

* This role is required to run across Singapore to conduct workshops and programmes, the office is based at Tampines.

Job Responsibilities

• Welcome guest in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintain and comply.
• Maintain day to day outlet cleanliness.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Assist in dishwashing duties as and when required.
• Execute any other duties as assigned.

Education

• Min. GCE “N”/ “O” Level, customer service certificate or any related fields.

Experience

• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B.
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.

Benefits

• Staff Discount
• Medical Benefits
• Meal Benefits
• Career Progression
• Flex-health Benefits

Location: Singapore
Industry: Data Centre | Investment | Corporate Finance
Seniority: Manager
Key Requirement: Exceptional Financial Modelling + Research on Data Centre Industry

We are seeking a high-calibre Manager, Investment & Asset Management to drive the financial performance and growth of our client's regional data centre portfolio.

This is a strategic role — you will lead end-to-end investment analysis, evaluate hyperscale and JV opportunities, optimise asset performance, and present directly to senior leadership and the Board. If you thrive in an analytical, fast-paced and high-impact environment, this role is for you.

What You Will Do

Investment Analysis & Financial Modelling

• Build sophisticated financial models for new data centres, hyperscale expansions, M&A, JV structures and redevelopment projects.

• Conduct deep-dive feasibility analysis: IRR, NPV, payback, sensitivity, utilisation ramp-up and PUE cost impact.

• Prepare high-quality investment papers and Board approval decks.

• Collaborate with engineering, commercial, and finance teams to validate assumptions (power, cooling, leasing, capacity).

Asset & Portfolio Performance

• Monitor and optimise portfolio performance: utilisation, MW yield, revenue per MW, EBITDA margins, ROIC and PUE efficiency.

• Recommend asset enhancement and repositioning strategies to improve profitability.

• Oversee lifecycle management including renewals, pricing strategies, energy optimisation and capex planning.

Management Accounting & Reporting

• Lead P&L, balance sheet and cash flow reporting for the data centre business.

• Perform variance analysis and develop annual budgets, rolling forecasts and long-term financial plans.

• Analyse cost drivers (power, cooling, maintenance, staffing, financing) and propose margin improvement initiatives.

• Track KPIs such as PUE, EBITDA, ROIC, MW yield and cash flow projections.

Presentation, Research & Stakeholder Engagement

• Produce best-in-class PowerPoint presentation decks for Investment Committee, Board, lenders and JV partners.

• Present financial insights and investment recommendations confidently.

• Conduct industry research on data centre trends, hyperscale demand, power pricing, ESG risks, regulatory landscape and competitor analysis.

• Develop dashboards and reporting packs for senior stakeholders.

Risk, Governance & Compliance

• Conduct investment risk assessments (tenant default, construction delays, power tariffs, ESG risks).

• Support due diligence, PPAs, financing documentation and lease contracts.

• Ensure strong corporate governance and compliance with internal controls and accounting standards.

Leadership

• Lead and mentor a small team of finance professionals to elevate capability, modelling standards and analytical output.

What We’re Looking For

• Bachelor’s Degree in Finance, Accounting, Business, Engineering or related fields.

• CPA, CFA or FMVA certification is a strong advantage.

• Min 5 years’ experience in investment analysis, asset management, corporate finance, FP&A or management accounting, ideally within data centres, hyperscale, technology, engineering, energy, real estate or infrastructure.

• Exceptional financial modelling skills – mandatory.

• Advanced PowerPoint deck storytelling & presentation skills – mandatory.

• Strong research capability in data centre industry trends – mandatory.

• Excellent communication skills with the ability to present confidently to senior leadership and Board members.

Why Join Us?

• Be part of an expanding regional data centre platform backed by a reputable energy & infrastructure group.

• Gain exposure to hyperscale deals, JV structures, cross-border assets and high-value investments.

• Work directly with C-suite, Board members and senior stakeholders.
  

Send your resume in to:

Admin Assistant(Customer Service)

Full Time or Part Time

Job Description:

- Front desk support

- Data entry of information

- Computer literate

- Provide administrative and customer service support to ensure the smooth daily operations of the car workshop.

- Attend to customer enquiries, schedule service appointments, prepare invoices and quotations, maintain customer records coordinate with technicians on job progress and update customers on vehicle service status.

- Handle phone calls, emails and walk-in customers while delivering professional and friendly customer service.

- Assist with general office administration and ensure accurate documentation of workshop activities.

Working Hours: 9am-6pm (Mon-Fri)

9am-3pm (Sat) Alternate

You will be responsible for assisting with the onboarding of Nursing Home residents and ensuring that they continue to receive the quality of care.

Customer Journey Experience

• Act as the main liaison and single point of contact (Care Concierge) for next-of-kin of our nursing home residents.
• Engage caregivers and residents at the pre-admission stage to address any concerns or anxieties and to better understand the specific needs of the resident.
• Conduct pre-admission counselling sessions to help caregivers understand the fees, services provided, philosophy of care, living conditions and expectations of residents and next of kin.
• Receive the resident on the day of admission, conduct orientation and ensure that the resident settles in well to the new environment.
• Actively engage residents and caregivers throughout the period of stay and address any concerns that may arise by working together with the multidisciplinary care team.
• Be involved in multidisciplinary discussions as part of patient-centered/directed care planning by providing relevant information of residents' social background, preferences and habits.

Service Quality

• Help to develop and maintain important touchpoints for the resident journey from pre-admission to discharge.
• Assist in the measuring and monitoring of customer satisfaction via residents focus groups, periodic audits, residents satisfaction surveys, etc.
• Assist the manager in implementation of internal and external service recognition programs and events e.g. annual Service Excellence Award.
• Provide inputs during team meetings on service gaps based on the feedback received and propose service initiatives and training programmes for continuous improvements.

As a Care Concierge, you will be interacting with residents from all walks of life. Many of them have multiple medical conditions which may affect their behaviour and disposition. To succeed in this role, you must enjoy interacting with people from diverse backgrounds, be empathetic and be able to appreciate their point of view. This is not a desk-bound job and will require constantly being on the move. The joys of the job come in appreciation from residents and their next-of-kin as transitioning to a new living arrangement can be challenging. Not to mention grateful colleagues as your value add to their work and the resident experience!

Qualifications

• Recognized diploma or degree,
• At least two years of work experience, preferably requiring interaction with a diversity of people
• Knowledge of geriatrics or experience caring for the elderly (eg; being a caregiver or volunteering) an added advantage
• Knowing multiple local spoken languages or dialects will be advantageous
• People-oriented, willing to work the ground

Strategic Leadership

• Define and drive the overall training and development strategy aligned to business goals
• Partner with the GM on workforce capability planning and operational excellence initiatives
• Lead transformation and continuous improvement programs across training and operations