Total 2,062 Customer Service job vacancies

Roles & Responsibilities

The PMO Project Assistant will serve as a key execution support role within the Project Management Office, helping to ensure that milestones are tracked, communications flow seamlessly, and project documentation remains accurate and current.

This role is ideal for a detail-oriented professional who thrives in a cross-functional, fast-paced environment and can bridge communication across internal teams, vendors, and customers — including across different time zones and languages.

Key Responsibilities

1. Cross-Workstream Coordination

•      Coordinate day-to-day activities across multiple project workstreams including engineering, operations, and external vendors

•      Facilitate alignment and ensure action items are clearly assigned, tracked, and followed up on

2. Milestone & Risk Tracking

•      Maintain and update project trackers, timelines, and milestone dashboards on a regular basis

•      Monitor project risks, issues, and dependencies, flag deviations from plan to the Project Manager

•      Prepare weekly status summaries and progress reports for internal and external stakeholders

3. Documentation & Reporting

•      Prepare and maintain project documentation including project charters, meeting minutes, status reports, and action logs

•      Compile and format reports for management reviews, client updates, and vendor communications

4. Meeting Coordination & Follow-Ups

•      Schedule and organize project meetings, including preparation of agendas and pre-read materials

•      Record meeting minutes and distribute clearly documented action items with owners and deadlines

•      Follow up on outstanding action items to ensure timely resolution

•      Coordinate across time zones to accommodate distributed team schedules

Requirements

•      1+ year of experience in project coordination, PMO support, or a related administrative/operations role

•      Experience working in a technology, engineering, or services company is preferred

•      Bachelor's degree in Business Administration, Engineering, Communications, or a related field

Skills & Competencies

•      Strong organizational skills with meticulous attention to detail

•      Proficiency in project management tools such as Jira, Asana, or MS Project

•      Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

•    Proficient in English and Mandarin （written and spoken） to liaise with Mandarin-speaking clients and stakeholders

•      Ability to manage multiple tasks

•      Proactive and self-motivated with a strong sense of ownership and accountability

•      Comfortable working in a fast-paced

Jobscope:

- Toileting and showering duties

- Feeding of patients

Rate: $11/hr

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally

R25127272

Recruit Express Pte Ltd

EA License No. 99C4599

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

CUSTOMER SERVICES EXECUTIVE (FULL/PART-TIME)

HIGHLIGHTS
- Wonderful Colleagues & Customers
- Choice of next-to-MRT locations in East (Tampines), West (Commonwealth) or Central (Tanjong Pagar/Novena)
- Full-Time & Part-Time Positions Available
- Christian working environment

JOB DESCRIPTION
Set in a lifestyle enrichment industry, this position is the face of hospitality and personalised service in the leading executive music training centre in Singapore. This role supports members and patrons by offering a positive and responsive experience from initial inquiry to daily support and long-term relationship management. Ideal for a detail-oriented, service-driven professional, this role enhances the reputation of the institution through a seamless blend of warmth, discretion, and operational excellence.

OFFICIAL DUTIES
Drawing an annual package of up to $50K, you will be responsible for ensuring smooth front-end operations while assisting the customer services manager in related duties.

REQUIREMENTS
The candidate should possess experience as a customer service executive or call centre experience. Good communication skills and a strong command of English and Mandarin will be an advantage (in order to handle queries and feedback from English and Mandarin speaking customers). The candidate should desire to work in an environment consisting of christian staff and customers during retail working hours. All are welcome to apply.

IDEAL QUALIFICATIONS:

1. 2+ years in either sales, hospitality, concierge or customer services
2. Excellent interpersonal and communication skills, with a deep understanding of customer care
3. Background or strong interest in music, arts, or education
4. Professional, polished demeanor and ability to engage comfortably with customers and VIPs.
5. Experience with CRM or office software

- 2X Full-Time and Part-Time position(s) available; Immediate availability
- First-class spoken English and Mandarin with strong communication skills
- Customer-focused and organized

- Choice of work locations in CBD, CENTRAL, WEST or EAST
- Only locals or PR may apply
- Full-Time 5.5 days/week

- Part-Time ~20hrs/week ($15-$18/hr)
- Optional Rotational Work Shift
- Alternate weekday/weekend off

About Us

We are a Layer 1 blockchain company with active operations across the United States, Singapore, and Dubai. We run an ongoing digital currency project serving the US market, alongside a new and expanding engagement in the UAE. As we grow our technology footprint and commercial presence in Singapore, we are building a dedicated customer service function to support our clients, partners, and end users across all markets.

Role Overview

We are looking for a driven and people-oriented Head of Customer Service & Support to establish and lead our customer-facing function from the ground up. This is a founding leadership role — you will define the standards, systems, and team that represent our company to clients, users, and partners across Singapore, the US, and Dubai.

You will be responsible for the full spectrum of client and user support: from onboarding and day-to-day enquiries, to issue resolution and relationship management across multiple markets. You will also work cross-functionally with our technology, operations, and business development teams to ensure a seamless and consistently high-quality experience for all stakeholders.

Key Responsibilities

Client & Guest Relations

• Serve as the primary point of contact for clients and users, handling enquiries, feedback, and escalations with professionalism and care
• Oversee the full client and user journey from initial onboarding through to ongoing support, ensuring a consistent and positive experience across all touchpoints and geographies
• Manage time-sensitive support situations with composure, coordinating internally to resolve issues swiftly and minimise client impact
• Build and maintain strong long-term relationships with key clients, acting as a trusted partner and account liaison

Team Building & Leadership

• Recruit, onboard, and develop a high-performing customer service team to support the company’s growth
• Define team roles, responsibilities, and workflows to ensure efficient and responsive service delivery
• Set clear performance standards, conduct regular reviews, and foster a culture of accountability and continuous improvement
• Train team members on service protocols, communication standards, and event-specific support procedures

Systems & Process Development

• Establish and document customer service SOPs, escalation frameworks, and response guidelines
• Implement and manage CRM or helpdesk tools to track interactions, feedback, and resolution timelines
• Analyse client feedback and service data to identify recurring issues and drive process improvements
• Collaborate with the events and operations teams to align client expectations with delivery realities

Cross-Functional Collaboration

• Work closely with the technology, operations, and business development teams to ensure client communications are accurate, timely, and on-brand
• Support business development efforts by maintaining a positive client experience that encourages repeat engagement and referrals
• Contribute to regular project and operational debriefs, providing client sentiment insights to inform product and service improvements

Requirements

Experience & Skills

• Minimum 5 years of experience in customer service, client relations, or account management — with at least 2 years in a supervisory or leadership capacity
• Background in blockchain, fintech, financial services, or a technology-driven client-facing environment is strongly preferred
• Proven ability to build and lead service teams, including hiring, training, and performance management
• Strong problem-solving skills with a calm, solution-oriented approach under pressure — particularly during live events
• Excellent written and verbal communication skills; able to engage confidently with C-suite clients and senior stakeholders
• Hands-on experience with CRM platforms or helpdesk tools (e.g. HubSpot, Zendesk, Freshdesk, or equivalent)
• Comfortable using AI-powered productivity and support tools to enhance response quality, manage client communications efficiently, and streamline team workflows

Personal Attributes

• Highly organised, detail-oriented, and able to manage multiple client accounts and timelines simultaneously
• Empathetic and client-first mindset, with a genuine commitment to service excellence
• Self-starter who thrives in a fast-paced, entrepreneurial environment and is comfortable building processes from scratch
• Flexible and adaptable — willing to support clients across different time zones (US and UAE) when required

WE’REHIRING — Customer Service Officer

Looking for a job with good vibes, great people & career growth?
Come join 101 Hair Care

Skills:

L3 Application Support Engineer to ensure 24/7 reliability, performance, and security of critical banking applications.

You’ll own complex incident resolution, drive automation to reduce manual toil, and partner with Dev, Security, and Business teams to maintain high availability and compliance.

Core Day-to-Day Responsibilities:

1. System Reliability & Availability Management  Provide L3 application support with continuous monitoring of critical production banking apps to ensure maximum uptime  Rapidly triage, diagnose, and resolve P1/P2 incidents while meeting corporate financial SLAs  Perform daily health checks, system updates, patches, and proactive monitoring to detect anomalies before business impact  Support DR drills and lead high-severity incident response with swift troubleshooting to maintain system resilience

 2. DevOps Engineering & Automation  Manage and support application deployments, automated configurations, and batch jobs via CI/CD pipelines  Identify, prioritize, and remediate system vulnerabilities/security flaws per compliance standards  Track EOS/EOL software components and plan technical upgrades to ensure system integrity and regulatory compliance  Design and implement automation scripts in PowerShell, Bash, Python to eliminate repetitive tasks and streamline maintenance/reporting

 3. Cross-Functional Collaboration & Environment Control  Work closely with developers, vendors, security/compliance teams, and business units to investigate issues and deliver long-term fixes  Coordinate and execute change/release management across Dev, UAT, and Production to maintain environment uniformity  Author and maintain technical runbooks, incident post-mortems, and engineering documentation to empower L1/L2 support and onboarding  Key Skills

Key Skills:

Azure, RHEL, Windows Server, SQL Server, MongoDB, Redis, Elasticsearch, PostgreSQL, Jenkins/GitLab CI/CD, ELK, Grafana, PowerShell, Bash, KQL, Azure AD, Defender for Cloud, ITIL

Our client is actively searching for a Senior Executive or Executive (Programme Management and Student Support) to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Plan and conduct student orientation activities prior to term commencement.
• Manage student-related administration in the Learning Management System and Student Management System, including account creation, module enrolment, student records, and deactivation of inactive accounts.
• Monitor students’ term enrolment, advise students on their study pathway, and ensure accurate module enrolment.
• Ensure course invoices are issued to students and follow up on payment matters where required.
• Assign students to tutorial groups and ensure students are informed accordingly, where applicable.
• Monitor student pass validity and ensure international students maintain valid student passes.
• Track student attendance during the term and follow up with students with low attendance.
• Liaise with university partners on student administrative matters for university programmes.
• Conduct staff-student liaison meetings with faculty and university partners, and carry out regular class visits.
• Coordinate assessment-related matters, including reassessment dates and liaison with the examination department.
• Support post-term activities, including end-of-course evaluations, student status updates, student pass cancellation for graduated students, and graduation ceremony preparation.
• Provide course counselling and administrative support for student requests such as deferment, withdrawal, and programme transfer.
• Attend to student enquiries through walk-ins, emails, mobile app, and service channels.
• Support open house events, student-related activities, and any other ad-hoc duties as assigned.

The ideal candidate will need to have the following qualities and experience:

• Degree in any discipline.
• 3 to 4 years of relevant experience in programme administration, student services, education administration, or a related function.
• Good understanding of higher education qualifications in Singapore and internationally will be an advantage.
• Strong administrative and organisational skills, with good accuracy, numeracy, and attention to detail.
• Good written and verbal communication skills, with the ability to liaise effectively with internal and external stakeholders.
• Able to plan, prioritise, and manage work independently, including during peak periods or under time pressure.
• Good team player with a flexible approach to supporting team outcomes.
• Proficient in Microsoft Office applications, including Word, PowerPoint, and Excel.
• Knowledge or experience in using resource optimisation tools will be advantageous.
• Able to work on staggered working hours when required.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Job Description & Requirements

• Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc
• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 5 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare
• report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monthly accommodation updates
• Monitoring & updating attendance of employees' records and maintaining a proper
• filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Location: Bukit Batok - Wcega Plaza (West)

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

As an Assistant Student Care Mentor, you will be working closely with children (7-12 years old) and make a positive difference in their lives. Your key responsibilities include:

• executing day to day operations in the centre
• ensuring safety and well-being of the children at all times
• assisting lead mentor(s) to provide guidance and supervision of children in their school and other academic assignments
• coaching and testing children for their school spellings
• assisting in the preparation and co-conducting in-house enrichment curriculum with quality
• building a positive and respectful relationship with children
• managing and guiding children to develop positive habits and mannerisms
• executing holiday activities or special events for the children during school holidays
• other related duties as assigned by the Centre Supervisor or Manager

Requirements: -

• Passionate in reaching out and empowering primary school children
• Ability to manage a group of 10 to 15 children using positive management strategies
• Ability to coach or guide children in their academics assignments
• Enjoys working in a high-energy and dynamic environment
• Has good interpersonal skills and is a good team player
• Independent, observant, organized, responsible and takes initiative
• Open to learning new skills and be trained
• Minimum GCE 'O' level
• Some relevant working experience preferred
• Working hours: 1.30 pm to 6 pm, Mondays to Fridays

Project Overview

This project aims to develop a real-time blood analysis and diagnostic platform using an integrated microfluidic chip. This platform uses precision microfluidic technology to process and profile the biological activity of white blood cells which is related to a host of inflammatory conditions ranging from diabetes, sepsis to leukemia. The platform developed will enable point-of-care diagnosis of diseases and this project will accelerate the platform from bench to bedside through the development, deployment and testing of clinical samples.

This Engineering position offers a rare opportunity to bridge the gap between laboratory discovery of new technologies and real-world implementation of clinical deployment and testing. 

Responsibilities

The engineer is responsible for the design, prototype, manufacturing and testing of the medical device. This involves the use of with computer-aided design prototyping, setting specifications and assembly of mechnical/electrical components, testing and deployment of device for field testing.

Responsibilties include:

- To work closely with a team of clinical, mechanical/software engineers and data scientist for the medical device design and prototyping. Gather feedbacks on prototype designs by end-users.

- To Validate designs by analysing data gathered from component or system level testing. Use benchmarking techniques to characterise component and device performance.

- To ensure proper documentation of design history files and standardization of data storage for reports, presentations, technical and administrative documents.

- To source for vendors and components to ensure manufacturability and cost of medical device.

- To support the team for maintenance of equipment, inventory and purchases.

Requirements

- Bachelors/Masters in Mechanical, Electrical, Biomedical Engineering with at least 1 years of experience in hardware prototyping and/or microfluidic operations.

- Rapid prototyping experience in areas such as 3D printing, laser cutting, CNC, injection molding, microcontroller/microprocessor programming and relevant skills in embedded system.

- Prefered experience in commercial manufacturing, R&D project management and hardware testing/certification.

- Excellent debugging skills and strong ability to root cause, isolate and solve software/hardware system issues.

- Fluent in C++, Python (3.X) and relavent coding languages for software-hardware integration.

- A desire to deliver a quality and innovative medical diagnostic product that improves many people’s lives.

- Good communication and managing skills are important to work with colleagues efficiently in addition to creativity to solve problems and find improvements on products and processes already in place.

- Required experience and knowlegde to read or write scientific publications, patent search, schematics and data sheets for hardware components.

- Able and commited to work in Singapore. Willing to commute and meet regularly with vendors and collaborators at NUS, NUH, and partnering hospitals.

- Strong documentation and writing skills

- A desire to deliver a quality and innovative medical diagnostic product that improves many people’s lives.

Relevant Skills

2D/3D Computer Aided Designs, C++, Python, Operating CNC/3D printers, basic use of machine tools, electronics circuit design, Github 

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

Job Details

• Salary: S$4800 – S$5500
• Job Type: Permanent | Full-Time
• Location: Ubi MRT (Within Walking Distance)
• Schedule: Monday - Friday
• Hours: 0830 – 1730

About Company

• Group Holdings Companies HQ in Switzerland and regionally in Europe/Asia. A global leader in Electronics and Electrics metal industrial components.

Experience

• Material, Production & Purchasing Operation: ≥ 3 years
• Production/Assembly in Electronics components Industry: ≥ 3 years
• Familiar or Preferably in a Job Shop environment

Qualifications

• Diploma in Electrical and/or Mechanical Engineering

Responsibilities

Production (70%)

• Administer and implement a sound capacity and production planning tool
• Provide comprehensive production tracking schedule for better monitoring
• MO creation/planning upon receipt of approved drawings from engineering
• Review production planning for order tracking
• Check BOM as per drawing to release picklist and consume the items to production for assembly works
• Support Assembly to close MO (Production)
• Manage resources and direct production activities to meet monthly output

Purchasing/Logistics (30%)

• Interface with various parties, internal and external departments, suppliers so as to manage the entire order flow to meet committed / on-time deliveries.
• Analyse demand, order placement, out-sourcing of assemblies and execute operations involving capacity planning, material supply planning and control for production.
• Review inventory stock, productive materials demand, monitor MSL level based on the historical turns and rolling order forecast.
• Establish and recommend stocking of materials, components (negotiate with suppliers return policy of common/uncommon parts) to minimize stocks write off.
• Maintain inventory including determine of slow moving and obsolete parts and work with sales department to ensure materials and supply levels are properly maintained.
• Work closely with customer service to facilitate smooth billing process i.e. accurate advance packing list, timely arrangement of outbound freight, etc.

Requirements

• Strong knowledge& Hands-On in production planning and purchasing activities
• Team Player, Service Minded, High-Integrity and Pragmatic
• Excellent organization skills and attention to details
• Proficient in Office 365
• Good Communication Skills in English and Mandarin as need to liaise with China Chinese associates
• Open to Singaporean/PR

We thank you for your interest

Keen candidates are invited to submit their detailed resume in MS WORD FORMAT to yee#wrc.com.sg (Due to scripting issues, kindly change #to the regular email address symbol)

Only shortlisted candidates will be notified