Total 9 Customer Service job vacancies in Tuas

Job Description

We are looking for a proactive and detail-oriented Customer Service Executive to support our warehouse operations. In this role, you will be the key contact for assigned client accounts, managing daily order processing, inventory tracking, and ensuring seamless communication between internal teams and external customers. This position reports to the Operations Manager/Supervisor.

Key Responsibilities

• Act as the main point of contact for assigned clients on daily operations including inbound, outbound, and inventory matters.

• Perform accurate data entry and transactions in the Warehouse Management System (WMS).

• Handle order processing: receiving, putaway, picking, packing, cancellations, etc.

• Monitor and maintain inventory accuracy, including preparation for stock takes and audits.

• Prepare timely and accurate monthly reports and billing documents in coordination with the accounts team.

• Respond to customer inquiries promptly and professionally via email or phone.

• Ensure compliance with workplace safety and security protocols.

• Maintain proper documentation and filing systems for audits and traceability.

• Uphold housekeeping and 5S standards in the office area.

• Support internal and external audits as required.

Job Requirements

• Singaporean / PR prefers

• Minimum O-Level / Nitec / Diploma in Business Administration, Logistics, or related field.

• At least 1 year of experience in a logistics, warehouse, or customer service role preferred.

• Proficient in MS Office, especially Excel; experience with WMS is an advantage.

• Strong communication and coordination skills.

• Excellent attention to detail and ability to multitask.

• Team player with a proactive attitude.

• Able to work under pressure and meet deadlines.

Compliance Officer

• S$3,000 – S$3,500 + Bonus + Nominee Director Incentives

• Monday to Friday, 9:00 AM – 6:00 PM (5-day work week)

• Jurong East, Singapore 608526

We are a leading Singapore-based corporate services firm providing comprehensive business solutions to start-ups, SMEs, and corporate groups. As an ACRA-registered filing agent, we have supported thousands of businesses with company incorporation, corporate secretarial services, accounting, taxation, payroll, compliance, audit coordination, and business advisory services.

Key Responsibilities

• Ensure compliance with Singapore regulations, laws, and industry requirements.

• Conduct KYC, AML, sanctions screening, and client due diligence reviews.

• Develop, implement, and maintain compliance policies and procedures.

• Review and maintain accurate compliance records and documentation.

• Support internal audits, regulatory reviews, and inspections.

• Provide compliance guidance and training to internal stakeholders.

• Identify, report, and escalate potential compliance issues and regulatory risks.

• Monitor regulatory developments and communicate relevant changes to the business.

What We're Looking For

• Diploma or Degree in Business, Law, Compliance, or a related discipline.

• 3 years of compliance experience, preferably within a corporate services, professional services, financial services, or regulatory environment.

• Good understanding of Singapore regulatory requirements, including KYC, AML/CFT, and corporate compliance obligations.

If you are passionate about compliance and want to build your career with a reputable and growing corporate services firm, we welcome your application.

Customer Service Officer (Logistics)

We are looking for a Customer Service Officer to join our team. The ideal candidate should possess a positive attitude, be responsive, eager to learn, and able to work effectively in a fast-paced environment. This role requires strong communication skills, attention to detail, and the ability to work closely with customers, drivers, and internal teams to ensure smooth daily operations.

Job Responsibilities

• Serve as the main point of contact for customers regarding sales inquiries, service requests, and delivery-related matters, while providing excellent customer service and building strong customer relationships.
• Communicate proactively with customers regarding delivery arrangements, updates, and any service-related issues while managing customer expectations professionally.
• Process customer orders accurately and coordinate order fulfillment closely with drivers and the operations team to ensure timely delivery.
• Update and maintain accurate records of customer orders, delivery schedules, and operational information within internal systems.
• Manage a fleet of drivers on daily delivery operations, monitor delivery progress, and handle any operational or performance-related issues that may arise.
• Work closely with team members across departments to ensure smooth coordination and efficient day-to-day operational execution.
• Support the team in resolving customer issues, delivery challenges, and operational exceptions in a timely manner.

Requirements

• Prior experience in customer service, logistics coordination, supply chain operations, freight forwarding, or related industries is preferred.
• Strong communication and interpersonal skills. Candidate must be able to communicate effectively in both English and Mandarin.
• Ability to manage multiple tasks in a fast-paced operational environment.
• Good problem-solving skills and ability to manage customer expectations professionally.
• Proficient in Microsoft Excel and logistics management systems.
• Able to work independently while coordinating effectively with multiple stakeholders including customers, drivers, and internal teams.
• Strong teamwork and collaboration skills, as the role requires close coordination with colleagues to ensure smooth operations.
• Candidate is required to work on a rotational schedule on weekends and public holidays. Compensation will be provided accordingly.

Salary & Benefits

Salary will be commensurate with experience and qualifications.

Accounts Executive

We are looking for an Accounts Executive to join our growing team. The ideal candidate should possess a positive attitude, be detail-oriented, willing to learn, and able to work independently while collaborating effectively with team members. This role offers valuable hands-on exposure across multiple areas of accounting and provides an excellent opportunity for candidates who are keen to develop towards managing a full set of accounts.

Job Responsibilities

- Handle day-to-day Accounts Receivable (AR) functions, including customer invoicing, payment collection follow-ups, and reconciliation of customer accounts.
- Manage Accounts Payable (AP)functions, including processing supplier invoices, payment preparation, and maintaining accurate vendor records.
- Perform bank reconciliations and ensure proper recording of daily financial transactions.
- Assist in the preparation and submission of GST reporting and ensure compliance with relevant regulatory requirements.
- Support tax-related matters including preparation of schedules and documentation required for corporate tax filing and audits.
- Maintain proper accounting records and ensure transactions are recorded accurately in the accounting system.
- Assist in month-end closing activities, journal entries, account reconciliations, and preparation of financial reports.
- Gain exposure and training opportunities to progressively learn and manage full set of accounts independently.
- Liaise with internal departments, external vendors, auditors, and tax agents when required.
- Support process improvement initiatives to improve accounting accuracy and operational efficiency.

Requirements

• Diploma in Accounting or related disciplines.
• Prior experience in accounting or finance-related roles is preferred, but candidates with strong learning attitude are encouraged to apply.
• Strong attention to detail and ability to work accurately with financial data.
• Good organizational skills and ability to manage multiple tasks within deadlines.
• Proficient in Microsoft Excel and accounting software systems (Quickbooks).
• This role provides excellent exposure to multiple accounting functions including AR, AP, GST compliance, taxation matters, and progressive training towards managing a full set of accounts independently. It is suitable for candidates looking to build a long-term career in accounting and finance. You will also be guided by a Certified Public Accountant (CPA)
• Salary will be commensurate with experience and qualifications.
• Transportation provided. JB to/from Tuas. Serangoon MRT & Jurong MRT to/ from Tuas

Company Overview

YU FISH PRIVATE LIMITED imports, exports, and wholesales fresh and frozen seafood. The company processes quality products, serving local and international markets. They seek team players and problem solvers to grow in this dynamic seafood industry.

Job Summary

Support sales and operations teams by managing purchase orders, coordinating deliveries, tracking shipments, and maintaining organized records to ensure smooth customer service and timely order fulfillment.

Responsibilities

• Process and approve purchase order confirmations
• Negotiate with vendors to secure favorable terms and timely supply deliveries
• Coordinate delivery schedules to align with operational needs and customer expectations
• Track sales orders and coordinate quotes with the sales team to support customer transactions
• Manage customer accounts by providing responsive service and resolving issues promptly
• Perform accurate data entry of metrics and key operational data to support reporting needs
• Expedite orders and update sales orders and shipping information
• Monitor shipment schedules
• Maintain an organized and accessible filing system
• Assist team members with administrative tasks as needed

As a heating, ventilation and air conditioning (HVAC) engineer, you will ensure temperature and ventilation systems are working efficiently and safely. 

The job role of a HVAC engineer involves the following duties:  

• Surveying sites ahead of fitting heating, ventilation or air conditioning systems 
• Planning the placement of pipework, ducts and control panels 
• Installing HVAC components 
• Performing quality checks to ensure systems are working efficiently and safely 
• Carrying out maintenance on HVAC systems 
• Finding and fixing faults 
• Helping customers to reduce their energy use

Skills

• Understanding of building and construction 
• Capable of using tools and machines 
• Excellent attention to detail 
• Good customer service skills 
• Logical thinking skills 
• Ability to use your initiative. 

Job Description

• Overhauling all kind of valves especially safety valves and control valves
• Planning and carry out service, testing and commissioning on board the ship, shipyard and offshore
• Technical Clarification
• Repair, troubleshoot and testing of valves
• Co-ordination with customers/yard for valves overhauling
• Analyzes, inspect, review finding and resolve technical problem
• Regular travel for off-site maintenance job or onboard the ship
• Must be able to work overtime ( include Sat,Sun and Public Holiday)

Requirement

• Minimum Diploma in Engineering preferably Mechanical/Marine Engineering
• Possess excellent analytical with the ability to trouble-shoot and problem solving skills
• Must be able to work independently with minimum supervision and manage the team effectively
• Loyalty, engagement and enthusiasm personality
• Possess class 3 driving licence is an advantage
• Salary based on candidate's experience

Main Duties & Responsibilities:

• Perform new build installations of Svanehoj pumps and ITT supported products.
• Perform service and overhaul of Svanehoj and ITT supported products including machinery like pumps, compressors etc.
• Supervise yard workers assigned during the repair.
• Organize the repair/mechancial tasks on board and in workshop.
• Finalize detailed service report after completion of each job.
• Build a good relationship with our customers on-site.
• Ensure that the work is excuted according to company safety and environmental guidelines and customer procedures.
• Mechancial inspection, repair and troubleshooting of entire pump range.
• Carry out laser alignment measurements.
• Writing of reports for carried out inspections, repair, and overhaul under extreme pressure.
• Travelling activity globally if required.

Requirements:

• Mechancial Engineering or a related discipline.
• Able to act responsible and execute several projects at same time.
• Acting responsible and trustworthy towards customers and colleagues and the company.
• Able to write detailed technical reports in English.

We are seeking a highly organised and proactive Administrative Officer to provide administrative and coordination support to the Executive Assistant of Head of APA and Country Head. This role plays an important part in ensuring the smooth running of the executive office by assisting with scheduling, coordinating meeting and events, document preparation, travel arrangements, expense processing, and general office administrative duties.

The Administrative Officer will work closely with the Executive Assistant to support day-to-day operations, manage administrative tasks efficiently, and ensure timely follow-up on internal and external requests. The candidate should be detail-oriented, reliable, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Administrative and Secretarial Support

• Provide day-to-day administrative support to the Executive Assistant and Country Head.
• Manage calendars, schedule meetings, and coordinate appointments.
• Prepare the daily schedule, meeting materials, and supporting documents.
• Maintain proper filing, documentation, and record-keeping for easy retrieval of information.
• Coordinate incoming requests, emails, phone calls, and messages where required.
• Liaise professionally with internal departments, external vendors, customers and stakeholders on administrative matters.
• Maintain confidentiality when handling sensitive information relating to senior leadership and business operations.

Meeting and Event Coordination

• Meeting arrangements, including room bookings, calendar invites, conference call setup, catering, and visitor registration.
• Preparation of meeting agendas, presentation materials, reports, and minutes where required.
• Coordinate logistics for internal meetings, leadership meetings, town halls, offsites, and business events.
• Usher guests and ensure meeting rooms are properly prepared before and after meetings. Meeting and Event Coordination

Travel and Logistics Support

• Coordinate business travel arrangements, including flight bookings, hotel reservations, transport arrangements, visa support, and travel itineraries.
• Ensure smooth logistics arrangements for visiting stakeholders, business guests, and regional teams.

Claim Expense Administration

• Assist with expense claims, reimbursement submissions, and invoice processing.
• Track administrative expenses and maintain supporting records.
• Ensure compliance with company policies and maintain accurate records of all claims

Office and Operational Support

• Procure of office supplies, stationery, equipment, and other administrative items.
• Coordinate with facilities, IT, finance, HR, and other internal teams to support operational needs.
• Perform any other administrative duties as assigned from time to time. Office and Operational Support.

We are looking for

• Bachelor’s degree or Diploma in Business Administration, Secretarial Studies or a related discipline.
• Minimum 2 to 5 years of administrative, secretarial, or office support experience.
• Prior experience supporting senior management or executive offices will be an advantage.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Familiarity with travel booking platforms, expense systems, and collaboration tools will be an advantage.
• Strong organisational and time management skills.
• Good written and verbal communication skills.
• Good interpersonal skills and ability to work with stakeholders at different levels.
• High attention to detail and accuracy in administrative work.
• Able to handle confidential information with discretion and professionalism.
• Able to multitask, prioritise work, and manage deadlines in a fast-paced environment.
• Independent, resourceful, and willing to take ownership of assigned tasks.