Total 331 Customer Service job vacancies in Tuas

Basic Functions: 

The role is primarily responsible for managing customer orders from receipt to fulfilment, ensuring accuracy, efficiency, and regulatory compliance. It involves close coordination with internal departments, external stakeholders, and logistics providers to ensure a seamless order-to-delivery process. The position also supports inventory planning and ERP system updates to enable smooth operations.

Duties: 
1. Order Management

• Serve as the key point of contact for customers regarding order-related matters.
• Verify customer purchase orders against product authorizations, registration status, and pricing.
• Acknowledge orders and confirm expected ship dates.
• Accurately process and enter orders into the ERP system (M3).
• Follow up on order status, backorders, and delivery timelines.
• Ensure all orders are processed in compliance with company policies and regulatory requirements.

2. Customer Service

• Handle customer inquiries in a timely and professional manner.
• Resolve order discrepancies and coordinate corrective actions.
• Maintain strong relationships with customers through consistent and clear communication.
• Collaborate with the Sales and Finance teams on distributor/intercompany pricing issues and order validation.

3. Inventory & Supply Coordination

• Coordinate with manufacturing sites to align production schedules with demand forecasts.
• Monitor and manage inventory levels to ensure product availability for confirmed orders.
• Participate in sales forecasting and demand planning with regional teams.
• Allocate inventory and manage replenishment for assigned product lines.

4. Logistics & Shipping Coordination

• Liaise with freight forwarders to arrange shipments using the most effective and cost-efficient methods.
• Negotiate freight quotations and recommend shipping options.
• Ensure timely booking, dispatch, and customs clearance of regulated inbound and outbound shipments.
• Prepare and verify shipping documents including invoices, packing lists, permits, and regulatory paperwork.
• Ensure accuracy and adequacy of documents for both local and international shipments.

5. ERP & Record Management

• Maintain accurate and up-to-date records in the ERP system (M3) for all order and supply chain transactions.
• Update and manage shipment records, order status, and inventory data.
• Ensure proper documentation for audit and compliance purposes.

6. Compliance & Continuous Improvement

• Ensure adherence to ISO 13485, FDA QSR 21 CFR Part 820,ISO 9001, and other applicable quality and regulatory standards.
• Identify and recommend process improvements to increase operational efficiency and service quality.
• Support internal audits and participate in quality system reviews when required.
• Perform other duties as assigned from time to time.

Requirements:

• Diploma or Degree In Business Studies/ Supply Chain/Logistics Management, or related field
• At least 2-3 years of relevant work experience.
• Strong communication skills (written and verbal)
• Proactive problem-solving and follow-up skills
• Strong organizational and coordination abilities
• Proficiency in ERP systems (preferably M3)
• Understanding of international shipping and logistics
• Knowledge of controlled and dangerous goods handling
• Familiarity with ISO 13485 / FDA QSR 21 CFR Part 820 /ISO 9001
• Proficiency in Microsoft Office tools

Roles & Responsibilities

The Rotating Shift Technician is responsible for supporting 24×7 data centre operations, ensuring the reliability, safety, and continuity of all Mechanical & Electrical (M&E), critical infrastructure, and facilities systems in accordance with approved procedures, service level agreements (SLAs), and safety requirements.

·      Perform continuous monitoring, routine patrols, and inspection of data centre infrastructure, critical facilities, and associated equipment.

·      Manage day-to-day maintenance coordination, and escalate any critical troubleshooting requirements that needs to be conducted by manufacturers.

·      Conduct routine checks of M&E and critical systems performance.

·      Record and report daily operating conditions, abnormalities, and system status.

·      Supervise and oversee OEMs, subcontractors, and service vendors performing works on electrical, mechanical, fire, and critical facilities systems.

·      Ensure all vendors deliver competent, safe, and quality services in compliance with contractual obligations, site rules, and safety requirements.

·      Coordinate and monitor scheduled and ad-hoc vendor activities, ensuring proper documentation and work completion.

·      Promptly respond to incidents, alarms, and emergency situations.

·      Execute incident escalation in accordance with approved escalation matrices and emergency response procedures.

·      Provide standby and emergency support when activated, including shift stand-in or additional coverage as required.

·     Ensure proper handover and takeover of duties during shift changes.

·      Carry out duties that comply with approved SOPs (Standard Operating Procedures), MOPs (Method of Procedures), and EOPs (Emergency Operating Procedures).

·      Carry out all work strictly in accordance with site processes, operational governance, and safety regulations.

Candidates must have electrical & electronics background with at least 1 year related work experience. You should have good knowledge in electronic equipment repair and able to conduct bench-test and trouble-shooting. Experience in crane industries will be an added advantage.

Requirements:

-         At least 1 year related working experience.

-         ITE in Electrical/Electronics and above

-         Must possess class 3 driving license

-         Strong troubleshooting and analytical skills to resolve technical problems

-         PC literate, ability to read technical drawings/procedures and use a variety of precision testing and measuring instruments.

-         Willing to sign contract for at least 1 year as overseas training is required.

Responsibilities:

-         Troubleshooting & repair of Radio Remote Control Equipment

-         Delivery / inventory control on spare parts

-         May require to perform equipment installation on site either local or overseas

-         Assist in setting up and up-keep the service centre cum warehouse, prepare quotations, updating the inventory list and training.

-         Training will be provided in house and factory in Germany.

Job Description:

1. Manage Customer Maintenance Contracts:

Follow up on maintenance contract statuses and update as necessary.

Prepare new & renewal agreements for maintenance contracts

2. Quotation and Order Processing:

Prepare and follow up quotations for customers both before and after service delivery.

Process and follow up customer purchase orders (PO) and internal purchase requisitions (PR) to suppliers.

Generate Delivery Orders (DO), Packing Lists, and Sales Invoices in accordance with customer PO requirements.

3. Customer Support:

Address inquiries from customers and branches regarding spare part prices and stock availability.

Provide timely and accurate responses to customer queries.

4. Sales Order Management:

Efficiently process sales orders into SAP for accurate record-keeping and inventory management.

5. Maintain strict confidentiality regarding all company data and sensitive information.

6. Perform any other duties assigned by supervisors and management as needed.

Job Requirement:

• Minimum Diploma in Business Administration/Business Management or other related Diploma.
• 2 - 3 years of experience in Sales Admin or Customer Service-related job.
• Basic knowledge in industrial equipment distribution or spare part management.
• Strong communication (both verbal and written) and interpersonal skills.
• Independent and self-motivated, desire to acquire new knowledge, good initiative and with positive working attitude.
• A team player, able to blend in with any groups and work successfully as part of a team.
• Good analytical and problem-solving skills.
• Detail-oriented, meticulous, able to work in a fast-paced environment.
• Able to prioritize effectively, well organized and accomplish assignments within the deadline.
• Proficient in SAP, Microsoft Words, Excel.

IN THIS ROLE YOU WILL:

• Manage petty cash disbursement and maintenance
• Issue manual cheque/ web bank payment per requisition from requestors
• Verify petty cash/ payment vouchers for staff reimbursements
• Prepare and send payment to ad-hoc/ credit terms creditors
• Match petty cash entries against bank entries
• Review accounts payables payment allocation in system and ensure posted cash management
• Update payment requests in web-bank for ad-hoc payments approved by local payables lead
• Review DOE cost accruals at month-end prepared by GSC
• Obtain verification from respective departments for non-trade related invoices
• Manage vendors' statement of accounts (SOA) reconciliation and payments
• Follow up with GSC to reconcile vendors' SOA
• Liaise with departments and vendors to resolve disputed invoices to minimize long ageing
• Liaise with GSC on confirmation of suppliers' invoices per payment processing proposal
• Follow up with suppliers for missing/ late submission of month-end SOA
• Attend to queries from vendors on outstanding payment
• Riase vendor creation ticket in Bizagi and provide guidance to data provider
• Verify completeness of creation and amendment of master vendor code by GSC
• Back-up team members in the payables team
• Manage any other jobs as and when assigned

Location: Singapore

Employment Type: Full-Time

Job Responsibilities

* Deliver food products and supplies from the Central Kitchen to various customer locations and outlets.

* Load and unload goods safely and efficiently.

* Ensure timely delivery according to assigned schedules.

* Maintain cleanliness and basic upkeep of the company vehicle.

* Follow all traffic regulations and company safety procedures.

* Assist with simple kitchen logistics duties when required.

* Complete delivery records and related documentation.

Working Hours: Two shift : Day & Night

Requirements

* Valid Singapore Class 3 Driving Licence.

* Good driving record and knowledge of Singapore roads.

* Physically fit and able to handle loading and unloading duties.

* Responsible, punctual, and hardworking.

* Able to work independently and as part of a team.

* Prior delivery or food industry experience will be an advantage.

Benefits

* Competitive salary.

* Overtime pay (where applicable).

* Annual leave and medical benefits.

* Stable and long-term employment opportunity.

Apply/contact: deshcateringsg@gmail.com

Job Summary

The successful candidate will be part of a small team responsible in managing the end-to-end billing and invoicing process for our operations. You will bridge the gap between logistics, sales and the finance department by auditing shipping logs, matching purchase orders, conducting pricing verification and generating accurate invoices for our clients and suppliers.

Key Responsibilities

Invoice Generation & Processing:

Prepare and issue accurate invoices, debit notes, and credit memos for goods manufactured and shipped, in a timely and accurate fashion, prompt filing of these as necessary.

Three-Way Matching:

Verify invoices against shipping logs, delivery orders, and original purchase orders (POs) to prevent billing anomalies and to ensure billing accuracy.

Cross-Departmental Coordination:

Collaborate with the sales, procurement, and warehouse teams to track shipments and resolve manufacturing-related or invoicing discrepancies, including but not restricted to e.g. goods return.

Vendor & Client Support:

Address billing inquiries, handle incoming phone calls from new and existing clients, routing calls and enquiries to appropriate personnel, route invoices for management approval, and follow up on outstanding accounts receivable.

Data Entry & Record Keeping:

Update master customer/vendor files and log all financial transactions into company ERP or accounting systems.

Some ad-hoc duties related to sales-support such as to assist in preparation of product samples for clients, to complement sales team to furnish price quotation, contacting clients and warehouse on matters related to product delivery.

Good-to-have + Must-haves:

• Experience in related industry
• People skills, team player
• Willingness to learn and good working attitude
• Export documentation knowledge

Note:

This is a fully on-site role.

We provide 13th month annual wage supplement, dental allowances, year-end and performance bonus for the right candidate upon confirmation. Send us your CV today.

Responsibilities

• Servicing, Installation, commissioning and troubleshooting of marine control systems on-board vessel and onshore.
• Mainly job duties at anchorage, shipyard and overseas for installation, commissioning, service, troubleshooting and repair.
• Provide progress report and feedback after service.

Requirements

• Required relevant working experience in repair/servicing, troubleshooting and automation
• Min O Level/ ITE in Mechatronics/Mechanical/Electrical/Marine Engineering
• Able to travel overseas especially on short notice / can work at the night-time or Public holiday
• Able to start work immediately is preferable
• Minimum 5 year experiences and above

THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE.

At the Singapore Discovery Centre (SDC), a member of Defence Collective Singapore Limited (DCS), we are dedicated to providing an immersive and engaging experience for all our visitors. As a Guest Experience Ambassador, you will play a crucial role in ensuring that every guest leaves with unforgettable memories and a deeper understanding of our narrative. This position will report directly to the Executive for Guest Experience.

Responsibilities:

• Represent DCS by creating exceptional experiences for our guests.
• Build rapport with visitors, managing their needs and expectations throughout their visit.
• Engage guests by delivering informative narrations and explanations on our exhibits, attractions, and activities.
• Perform operational duties across various stations including ticketing, memberships, retail, exhibitions, attractions (e.g. Laser Tag, Escape Room, and Crossfire Blaster), iWERKS theatre, and mascot appearances.
• Prepare and facilitate fun indoor and outdoor activities for guests.
• Provide the first level of service recovery when necessary.
• Handle monetary transactions and ensure accurate daily collections.
• Respond to telephone and email inquiries promptly and professionally.
• Conduct routine checks and basic corrective measures to maintain the serviceability of exhibits, facilities, and equipment.
• Opportunities for tour guiding are available, with training provided.
• Conduct engaging and informative guided tours for permanent galleries and all special, thematic, and travelling exhibitions.
• Ensure proper handling of daily monetary transactions and compliance with financial procedures.
• Always prioritise guest safety. Attend to guest safety, including responding to emergencies and administering first aid when necessary.
• Respond promptly and professionally to guest enquiries and feedback, including service recovery when needed.
• Manage correspondence via the SDC’s official enquiry channels, ensuring timely and accurate responses.
• Collect and relay visitor feedback, contributing to service improvement initiatives and operational refinements

Requirements:

• ITE or Diploma in Tourism, fresh graduates can apply;
• Extremely hands on environments, needs to be proactive as well as pragmatic in decision making;
• Customer-centric mindset with a passion for delivering exceptional service;
• Enthusiastic about learning and performing a variety of tasks;
• Patient and tactful when handling challenging situations;
• Enjoy interacting with people from diverse backgrounds;
• Comfortable speaking to audiences of varying sizes;
• Excellent time-management skills with some decision-making ability;
• Can-do attitude, strategic thinking, with a passion for new products and solutions;
• Strong numerical and analytical skills and attention to details;
• Excellent organisational and time management skills;
• Good written, verbal communication and presentation skills;
• Able to perform shift work/weekends when required

Why Join Us:

• Be a part of a meaningful mission to educate and inspire through the Singapore’s stories and exhibits.
• Enjoy a dynamic, inclusive work environment with opportunities to lead and grow.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Technician lll under DSM Production Technical Support Team, you will be handling complex technical tasks in production operations, including equipment setup, operation, maintenance, and troubleshooting. You will manage resources, monitor quality, and maintain production records, requiring advanced technical skills and problem-solving abilities.

In this role, a typical day will include:

• Perform mechanical and electrical troubleshooting on DSM Flex Front End and Back End modules.
• Perform mechanical and electrical troubleshooting on DSM Autoclaves and other supporting systems.
• To drive improvements in equipment availability, product quality, productivity and safety.
• Improve machine performance and efficiency by providing effective troubleshooting, maintenance and engineering support for the DSM Flex manufacturing operations.
• Support non-conformance investigations, field action assessments and customer complaints investigations.
  .

WHAT YOU’LL BRING TO ALCON:

• Diploma/ NITEC in Mechanical /Electrical / Mechatronics Engineering or related field
• Min 2 years of relevant experience in manufacturing industry in a maintenance/ similar role troubleshooting equipment and machines
• Experience in cleanroom preferred
• Able to work Office hours Mon-Fri

HOW YOU CAN THRIVE AT ALCON:

· Good team player

· Enjoy working with various cross functional team across manufacturing site

Alcon Careers

About the role
To manage day-to-day customer service activity, including a disciplined, clear and cost-effective process from order placement to customer delivery/billing, as well as handling of Request, Query and Complaint (RQC) from customer, to ensure perfect execution and customer satisfaction.

What you'll be doing

Customer Service Coordination

• Receive, check, enter, process and change domestic/export customer orders, deliveries and shipments and send order confirmations to customers, including arrange, book transport and process invoices

• Handle and process inquiries, questions and complaints according to internal processes and work instructions and resolve them

• Track and monitor customer orders, inquiries and complaints in the customer service systems (e.g. GR, PC), according to established procedures and key indicators (e.g. service level, costs)

• Provision of administrative data (order number, container number, trucking data, etc.) to the central master data department for the purpose of handling sales orders

• Prepare loading plan and align between production and logistics

• Inform and update CSM about the handling and closure of customer orders

• Independently service customer accounts

• Identify and exploit cross- and up selling opportunities with existing or new customers and/ or forward these to Sales Representatives or Account Managers

• Coordinate activities in assigned team, in line with commercial guidelines and procedures

• Work with Planning Team to ascertain sales and production forecast

TPM & Continuous Improvement

• Participate in TPM Customer Value Pillar projects

• Propose improvement opportunities in systems and processes, solutions and implement them

• Use TPM methodology and Customer Value Pillar as tool-kits for continuous improvement

• Analyse and achieve Customer Service KPIs (e.g. OTIF resolution of complaints, Cost to Serve, Net Promoter Score) and provide management with analysis and initiate actions towards continuous improvement
  

What we're looking for

• Diploma with at least 2 years of customer service experience, with Customs Declaring Agent (DA) Certification preferred

• Customer Service Collaboration - The ability to connect with and build quality authentic relationships with customers in order to create value for our consumers, customers, distributors and OpCo that is fully aligned with our business strategy.

• Customer Service Operations – The ability to manage day-to-day customer service activity, including a disciplined, clear and cost-effective process from order placement to customer delivery/billing, as well as handling of Request, Query and Complaint (RQC) from customer, to ensure perfect execution and customer satisfaction.

• End to End Supply Chain Understanding – The ability to develop a deep understanding of OpCo and customer end to end supply chain processes, their interdependencies and to apply this knowledge in the daily operation to deliver excellent service and cost management while sustaining safety excellence.

• Customer Insight & Market Knowledge - The ability to understand the customer, consumer and shopper behaviours, the market place, competitors and apply this knowledge to deliver world class customer service.

• Commercial & Financial Confidence - The ability to understand and explain the business strategy and cost of supply chain operations and incorporate this into an effective customer service decision making process.
  

Other Personal Qualities

• Strong communication and interpersonal skills; adaptable to diverse customer needs

• High integrity, honesty, and discretion in handling confidential matters and documents

• Accurate interpretation and application of administrative or departmental policies

• Results-oriented and focused on achieving objectives

• Systematic, detail-oriented, and a strong problem solver

• Able to manage multiple tasks independently and provide backup support to the team

• Excellent time management and organizational skills to prioritize and meet deadlines

• Able to work under pressure and handle urgent, unforeseen demands

Key Responsibilities:

• Focus on performing inspection, calibration, survey and servicing of the equipment onboard ships.
• Report defects/poor conditions of equipments, resolving onboard malfunctions, rectification of safety systems, repairs and supply where applicable
• Proper preparation and execution of work assigned, prompt liaison with vessel agencies, and ensure performance are met at all times
• Generate service reports, Job Delivery Notes, and other relevant documents
• Assist our sales department with technical issues
• Arrange delivery and supply, loading and offlanding of ship equipment, tools or spares

Our main business service scope includes following:

• Fire Fighting Equipment annual service and inspection
• Lifeboat, rescue boat, davit and release gear inspection and servicing
• ODME/OWS/Fixed Gas Detection or Sampling System/UTI/Portable multi-gas detector/pressure gauge/temperature gauge annual calibration and other automation services
• Sample collection for Drug and Alcohol Test, Fresh water or drink water analysis
• Cargo crane/Provision crane/Accommodation ladder/Pilot ladder load test
• Flexible cargo hoses, piping lines pressure test
• Various ship flag/class survey, certification, inspections

Company Website: www.starshipcare.sg

Requirements:

• A-Level/NITEC in relevant fields and above
• Experience as a marine technician /engineer or similar role in a Marine background is a plus
• Posession of Class 3 license with lorry driving experience is a plus
• Meticulous & methodical approach to service jobs and reports generation
• Self-driven attitude to find solutions to problems
• A team player and able to communicate effectively with colleagues and customers
• Willingness to learn new skills and knowledge if no prior experience

Interested candidates please send your CV (with photo) to our HR Head: Ms Lynda Lin and Chin Hui Ping. Email: lynda.linli@gmail.com (Regret only shortlisted will be notified for interview)

Contract Period:

• 1 July 2026 to 30 June 2027 + 1 Year Optional renewal by school

Deployment:

• Mon to Thurs: 6.00am to 3:00pm, or 9.30am to 6.30pm, (inclusive of 0.5hr lunch break)
• Fri: 6.00am to 2:30pm, or 10.00am to 6.30pm, (inclusive of 0.5hr lunch break)

Scope of Works:

1. Assist the Operations Manager in maintaining school security.
2. Ensure that school supplies are well stocked and coordinate with vendors for maintenance of school equipment.
3. Carry out operational tasks in school such as maintaining cleanliness and provide logistical support for events.

Requirements:

• Ability to communicate effectively and work in teams.
• Prior Experience in Cleaning / Logistics Support.
• Physically Fit

Anticimex is the modern pest control company. Through prevention, new technology and sustainable solutions, we meet the new demands for healthy environments, for both individuals and businesses.

Due to growth, we’re on the hunt for a highly ambitious Service Technician qualified in General Pest to join our team. As part of your role, you will be responsible for the below duties:

Job Responsibilities:

·        To report to clients and conduct pest inspections and services

·        Determining the kind of treatment required to eliminate a particular type of pest

·        Identify pest infestation & carry out appropriate treatments for complaint area

·        Applying suitable pesticides to infested areas by following the label instructions and complying with safety procedures

·        Prepare daily reports, including records of equipment usage, work schedules and pest control operations performed

·        To maintain operation readiness for equipment and inventory

·        Supervise workers/ technicians for work schedules and responding to customers requests for various pest control services.

What we’re looking for:

Service Technician

·        Experience in pest control industry

·        Valid Class 3 / 3A License, NEA Full License

·        Positive and customer focused attitude

Benefits:

•          Basic Salary $2,800 -$5,000 (OTE $33,600- $60,000 P.A.)

•          Company vehicle + phone provided

•          Additional incentives

•          Commission on upsell opportunities you identify while at client sites

•          Opportunity for career progression, training, and development

If you would like to know more, apply today as we’d love to hear from you!

You will be the voice and face of our company, bridging operations and clients to ensure every order, delivery and request runs seamlessly.

Key Responsibilities:

Handle customer enquiries via communication channels such as phone, email and WhatsApp in a professional and timely manner;

Coordinate laundry pickup and delivery schedules with operations and logistics teams;

Prepare service quotations, delivery orders and billing documents;

Maintain accurate records of customer transactions and service feedback;

Follow up proactively on service issues, customer complaints and resolution tracking;

Build positive, long-term relationships with clients to enhance customer satisfaction and loyalty.

What We are Looking For:

Minimum GCE ‘O’ Level/Diploma in Business, Hospitality or equivalent

At least 1–2 years of experience in customer service /client coordination

Strong communication and interpersonal skills

Proactive, resourceful and customer-oriented with good problem-solving attitude

Comfortable using Microsoft Office, data entry and basic ERP/CRM systems