Total 331 Customer Service job vacancies in Tuas

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• prepare dally delivery list for frozen meats and others
• Manage all frozen meat delivery and assist to production and others
• Able to multi-tasks and dwork under pressure
• Able to handle heavy stuffs around 20-30kg
• Able to work long hours and work on weekend

QUALIFICATIONS

• Physically fit
• Able to work in cold environment
• Class 3 Licence
• Forklift Licence (if have is a plus point)

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites applications for a Senior Learning Data Specialist/Learning Data Specialist position in the Centre for Innovation in Learning. This is a 2-year contract position.

Responsibilities

• Work with fellow Learning Data Specialists to examine department and project level datasets using data analysis tools to optimise learning and the learning environment at NIE.
• To collaborate across teams:
• to develop insights and strategies for faculty engagement, academic development and teaching & learning and develop emerging technologies to innovate.
• to assess needs for faculty related to the design, development and evaluation of learner-centred blended courses and course requirements.
• to identify strategies, and appropriate tools to design, develop and facilitate face-to-face and online tech-enhanced workshops (i.e., blended learning) as part of capability development for faculty.
• Remain abreast of best and innovative teaching and learning practices in higher education (e.g., regarding personalised learning, adaptive learning, e-assessment, hybrid learning).
• Collaborate on initiatives with IN-Learning's Engagement, Planning and Research team to share institute-wide knowledge.
• Carry out action research by:
• conceptualising frameworks and methodologies,
• designing evaluation instruments,
• gathering and analysing data (e.g., Learning Analytics)
• formulating decisions that will enhance the effectiveness of learning experiences and our Capability Development initiatives.
• Participate in special projects on teaching and learning as required.

Requirements

• A University Degree related to Education, Learning Sciences, Business/Data Analytics, Applied Statistics and Technology or a related field.
• At least 2 years’ experience in learning analytics or related instructional design and development experience.
• Possess good analytical skills to facilitate interpretation of data for decision-making purposes.
• Well-versed with ICT tools for education.
• Experience in working with Learning Management Systems.
• Having teaching experience will be an advantage.
• Ability to work independently and in diverse teams.
• Ability to learn new tools and processes quickly with little guidance or support documentation.
• Possess good creative thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Exceptionally meticulous in work details.
• Experience in using data visualization tools will be an advantage.

Application

We regret that only shortlisted candidates will be notified.

Other information

NIE Staff can take chartered buses at their own expenses from or near their homes to the NIE campus. This is subject to availability of seats.

• Attend vessels for surveys, inspections, installation support, commissioning and troubleshooting of electrical, automation, instrumentation systems, shipboard control, monitoring and alarm systems, including PLC‑based systems.
• Coordinate effectively with other disciplines (mechanical, piping, shipyard teams) with interface awareness.

• Support project execution through proper documentation, reporting and communication with managers, superintendents and vessel crew.

• Support class and survey activities with societies such as DNV, ABS, LR, CCS, BV or Class NK.
• Familiarity with marine electrical standards and technical codes applicable to electrification, battery systems and shore power integration.
• Demonstrates strong safety leadership, especially when working with live electrical systems, batteries, HV equipment and confined shipboard environments.
• Willing and able to travel overseas for vessel attendance, commissioning and surveys.

Job Description

• Respond promptly to customer inquiries through various channels (phone call, emails, faxes, etc)
• Liaise, acknowledge and solve customer requests or complaints within stipulated timeline
• Liase with local and overseas suppliers to check stock availabilty, pricing and delivery deadlines
• Liaise with procurement department for enquiry, order, shipments, etc
• Liaise with shipping department for import and export shipments
• Liase with warehouse department to prepare shipments
• Perform daily tasks include preparing quotations, processing orders, backorder tracking, quotation tracking, preparing invoices and other necessary paper work
• Follow-up on quotations, payments
• Prepare contract review, tender files and tender documents
• Understand company's product range in general
• Ad-hoc responsibilities by management

Job Requirements

• At least GCE 'O' Levels or equivalent
• At least 1-2 years working experience in Customer Service or Sales
• Experience in handling overseas suppliers/customers
• Customer service oriented and have a great sense of urgency
• Able to work under pressure in a fast-paced working environment
• Able to work independently and in a team
• Good communication skills
• Meticulous in work and able to do general calculations
• Proficient in MS Excel (VLOOKUP, Pivot Table), and MS Powerpoint

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits)

• years of hands on troubleshooting experience

• customer support experience

• ability to work as part of a team and possess strong communication skills

• local driving licence is a plus

Job Description

We are looking for experienced Marine Service Engineer, well versed in PLC/ DCS, to assist us on troubleshooting, automation and other services for marine equipment onboard ships.

The candidate will provide high-level engineering service and consultancy to our ships through our Singapore and overseas offices and supported by our various partners from Europe and USA to maintain marine equipment through it's life-cycle.

Required skill(s):

• PLC programmable logic controller programming, DCS, Boiler, Automation prefered
• Experience in Marine Equipment engineering, namely boiler, compressors, pumps prefered
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering
• (Electrical/Electronic) or equivalent.
• At least 5 year(s) of working experience (Senior) , 1-2 year(s) of working experience (Junior) in the related field is required for this position.
• Candidates can expect a dynamic and autonomous environment where self discipline and passion in your job is a must.
• Applicants must be willing to travel globally
• This is a full time position open to all ages. We are open to work with senior engineers who are semi-retired
• Full-Time position(s) available.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable applications for the position of Unit Head, Research Support and Grants Management, Office for Research. The Research Support and Grants Management Unit manages pre and post award administration of internal and external research grants, enabling NIE faculty to secure research funding and administer grants effectively in compliance with funding and institutional requirements. The unit also oversees all Research Support functions in capacity building faculty staff. As the Unit Head of RSGM, you will lead a team overseeing research support, grants management and administration and play a key leadership role in providing strategic oversight and direction in strengthening institutional research capabilities and drive NIE’s strategic research agenda.

Responsibilities

• Provide strategic leadership and oversight of the Research Support and Grants Management Unit within the Office for Research.

• Work closely with the Dean, Associate Deans and Assistant Deans in strategic planning and implementation of research support and grants management initiatives.

• Ensure alignment of unit activities, processes and initiatives with NIE’s institutional priorities and research agenda.

• Bridge and integrate research support and grants management functions to ensure coherent and effective operations.

• Provide guidance and advisory support to team members on research support, grants administration and related operational matters.

• Liaise with academic departments, research centres, administrative units and external parties on grants-related matters.

• Oversee grants management compliance, audit readiness and adherence to funder and institutional guidelines.

• Prepare and present reports on grants matters, research funding and research support initiatives to senior management and stakeholders.

• Lead the planning, coordination and implementation of research support initiatives and capacity-building programmes.

• Represent the unit in roadshows, presentations and engagement sessions on research support initiatives.

• Work with academic departments to promote and implement research support programmes and related activities.

• Oversee the administration of Education Research Funding Programme (ERFP) and non-ERFP grant programmes.

• Coordinate research data management and governance matters where relevant.

• Drive process reviews and improvements, including the adoption of AI initiatives, to strengthen governance, operational efficiency and service delivery.

• Oversee and maintain standard operating procedures, ensuring workflows remain current and effective.

• Supervise, mentor and support the team to ensure operational excellence and strategic alignment.

• Plan team workload, support capacity building and promote continuous professional development.

• Support in any other duties, as assigned by the reporting officer.

Requirements

• A University Degree.

• Minimum 5 to 8 years of relevant experience in research administration, grants management, research support, policy coordination, or a similar administrative leadership role.

• Knowledge of audit, risk, and compliance frameworks related to grants and research administration.

• Strong analytical and problem-solving skills, with the ability to review processes and implement improvements.

• Excellent written and verbal communication skills, including the ability to prepare reports, briefs, presentations, and updates for senior management.

• A strong team lead who is highly motivated and also able to collaborate within and across teams.

• Strong interpersonal and relationship management skills.

• Integrity and discretion when handling confidential information.

• Proficient in using Microsoft Office applications and administrative systems relevant to grants or research operations.

Application 

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their home to the NIE campus. This is subject to the availability of seats.

Job Description:

This is a full-time role for a Customer Service Executive. The incumbent will be responsible for day-to-day tasks such as processing orders, documentation, providing customer service to clients, and ensuring smooth operations for on-road trucking, as well as import and export activities.

Key Responsibilities:

Customer Relations & Communication

• Acquire a thorough understanding of key customer needs and requirements.
• Ensure the fulfilment of customer orders.
• Promptly and professionally handle customer inquiries.
• Identify and assess customer needs to ensure service satisfaction.
• Develop SOPs for major clients and ensure the necessary training materials are disseminated to relevant parties.
• Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.

Operations Management & Coordination

• Carry out and execute all daily tasks received from customers, ensuring that all relevant information is relayed to the respective Operations Teams at the end of the day.
• Coordinate with vendors, carriers, warehouses, and transport subcontractors.
• Coordinate with customers and relevant parties for logistics arrangements (order processing, instructions, SOPs, permits, documentation, site passes, and special requirements).
• Ensure compliance with internal and external operational procedures.

Data Entry & System Management

• Perform accurate and timely data entry into the respective systems.
• Track and update shipments regularly.

Documentation & Compliance

• Handle import/export documentation, customs declarations, and Portnet operations.
• Generate reports on non-conforming services/events and recommend appropriate corrective actions for management approval before implementing these actions.

Financial & Invoice Management

• Verify contractors’ invoices as required.
• Provide quotations to customers.

Perform any other duties and responsibilities as assigned from time to time.

Job Requirements:

• Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
• Minimum of 5 years' relevant experience in customer service or shipping documentation roles within a logistics company.
• Proven track record of working closely with Operations and Customers.
• Good knowledge of the chemical industry and bulk liquid logistics.
• Process-driven mindset with strong critical thinking skills.
• Excellent communication skills.
• Ability to effectively solve issues, make decisions, think critically, and offer creative solutions in freight transportation.
• Strong ability to document correspondence clearly and formally.
• Capable of working in a high-pressure, fast-paced environment.
• Experience with PortNet and TradeNet is an advantage.
• Able to start immediately or within a short notice period.
• Work Location: Jurong East

Can start work immediately

Job Objective:

•   Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders)

Core Responsibilities:

Account Management

• Build relationships with existing customers by understanding their needs and assisting with their queries
• Manage customer orders and communicate requirements to internal stakeholders (Supply Chain, Operations, Finance, Quality Assurance, Logistics, Product Development)
• Update customers of the status of shipments, monitor their credit terms and assist with the collection of payments
• Receive all customer-supplied items delivered to the plant, and arrange delivery or self-collection of products
• Plan material schedule for key private label customers
• Prepare costing, quotations and administrative duties of the Business Development department
• Verify and endorse purchase orders and process sales orders
• Analyse customer order history, monitor repeat orders, take actions to understand situation and alert the Business Development Manager/Senior BD Executive on follow-up actions
• Manage SAP B1 system and update relevant information (orders) for production and internal stakeholders

Job Specifications:

Minimum education qualifications:

• Diploma in any discipline
• Bachelor’s degree in any discipline an advantage

Minimum years of experience:

• 2 years of relevant experience in Business Development for diploma or degree holders
• Previous sales / customer service / telesales experience will be a plus

Key job-specific competency requirements:

• #Proactive in building relationships and proposing solutions

• Highly meticulous and able to meet tight deadlines
• Good interpersonal skills
• Good analytical and problem-solving skills

• Proficient in verbal and written English and/or Mandarin to be able to interact with customers effectively

• Basic proficiency in MS Office Word and Excel
• Knowledge of SAP B1 an advantage

Job Scope

· Report to the General Manager based in Singapore for overall Technical and Service support in Singapore

· Train and mentor Service engineers for installation, service and maintenance of Hurco CNC Machining Centers and Lathes and ProCobots

· Perform on-site servicing and troubleshooting of Hurco CNC Controller, CNC Machining Centers, Lathes and ProCobots

· Develop service products for Hurco CNC machine installed base including inspection and preventive maintenance program, geometry checks and laser calibration.

· Plan and schedule pre-shipment inspection of CNC machines at warehouse prior to shipment and delivery to overseas market.

· Develop and update customer guides on routine maintenance of machines based on Hurco best practices.

· Schedule and monitor service call requests from customer

· Work closely with the Service and Application teams providing support to overseas customers and distributors

Requirements

· Diploma Graduate of Engineering discipline

· Min. 7 years of working experience in related Engineering and Maintenance field

· Min. 5 years of experience in the repair and maintenance of CNC machining centers and lathes

· Experience in managing and scheduling team of engineers for field service work

· Experience in Electrical and Mechanical repair and troubleshooting work

· Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)

· Class 3 driving license preferred

· Spoken and Written English / Chinese

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

Job Responsibilities:

• Carrying out maintenance, service and repair of all mechanical equipment (Diesel Engines, pumps, gearboxes, couplings, alternators, turbochargers, etc) on board all vessels as assigned by Workshop Manager

• Troubleshooting all the Mechanical equipment on board vessels

• Planning and executing the repair job in the most cost effective method

• Ensure adequate maintenance of tools, equipment and cleanliness in the workshop

• Attending to vessels Dry-dock as assigned by workshop Manager

• Carrying out any Retrofit job for new equipment installation on board vessels

• Any other duties as assigned by workshop manager and Management

Job Requirements:

We are looking for a person with Integrity, Commitment and Competency.

• Diploma in Mechanical Engineering / Marine Engineering / COC class III (Engine) from a recognized institution with 5 or more years of experiences in relevant engineering

• Able to read drawings and write service reports using PC or tablet

• A Hands-on person who like to work on site, on ship and in workshop

• Willing to sail on board vessels as riding Mechanical Engineer when required

• Willing to travel overseas when assigned

• Good working attitude and team player

• Able to work under pressure and tight schedule

• Good Experience working on high speed and medium speed diesel engine such as Cummins, Daihatsu, Hanshin, Akasaka, Caterpillar, Yanmar and others

• Only Singaporeans will be considered

Job Summary:

The Customer Service Officer plays a vital role in supporting the School Head in the daily operations of the school. This multifaceted role encompasses a wide range of responsibilities, including enrollment activities, class management, record-keeping, school maintenance, prospecting, and cashier duties.

Job Description:

Financial & Enrollment:

• Market and promote CLC courses to potential students.
• Engage in daily prospecting activities.
• Assist in the preparation of enrollment reports.
• Perform cashier duties, including the collection and banking of daily cash and cheques.
• Monitor and follow up on outstanding payments.

Area Marketing:

• Collaborate with the Centre Manager to conduct Area Marketing and Industry Colleagues' Surveys.
• Distribute leaflets, brochures, course information, and promotional materials.
• Assist in designing and producing in-house promotional materials.

Customer Service:

• Manage the customer service counter, ensuring a high level of service quality.
• Provide excellent customer service by addressing customer and prospect inquiries, feedback, and complaints.
• Attend to all requests from teachers, students, and customers.
• Conduct Customer Satisfaction Surveys.
• Maintain up-to-date files and records.

General School Operations:

• Conduct daily checks to ensure school safety and cleanliness.
• Monitor the condition of studios and equipment on a daily basis.
• Update and maintain notice boards.
• Handle sales of stocks and textbooks to students, teachers, and customers.
• Monitor stock levels.
• Assist in preparing operations reports.
• Update the SMS system.

Other Responsibilities:

• Handle daily general administration tasks and support service operations.
• Assist in organizing and participating in school activities.
• Address any other related issues as assigned.

Requirements:

• Preferably, candidates should have sales experience.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office.
• A team player with a positive attitude.
• Part-time candidates are welcome to apply.

If you are a proactive and service-oriented individual with the necessary qualifications and skills, we encourage you to apply for this role.

Join our team and contribute to our school's success !

Job Description

Job Scope For Engine Technician

Engine technician, maintain and repair machinery on vessel. You will be responsible for ensuring functionality and reliability of machines, engines and mechanical systems with the instructions from supervisor. Engine technician must have manual dexterity and great attention to detail. They must be able to work with various machines and tools as well as follow all safety precautions.

The main job scopes were as follow.

• Familiarity with parts and components of engines, gearbox and machinery as well as the tools to fix them.
• (knowledge on 2 stroke and 4 stroke engine)
• Follow repair procedure and instruction from supervisor to carry out overhauling of components and provide great customer service
• Perform routine maintenance and general technical work on engine.
• Ensure overhauling of engine/machines meets vessel planned schedule.
• Ensure safety during work assignment.
• Ability to follow established procedures and practices and read instruction manual.
• Maintain & Ensure instrumentation devices with valid certificate and in good operating condition before use. (All lifting equipment and working tools)
• Report problems or concerns to supervisor immediately
• Accomplish organization mission by completing related results as needed
• A positive “can do” attitude to achieve company’s goals.

Requirements:

• Requires an ITE/Diploma certificate or its equivalent.
• Preferred with relevant experience within the engine overhaul industry, but not mandatory.
• Able to work well in a team with good interpersonal skills.
• Works under moderate supervision.
• On job training will be provided.
• For candidate who have a higher experience will be considered to a senior role.
• Salary will commensurate according to experience & qualifications.

Additional Information:

• 5 days’ work week.
• Transport provided.
• Variable bonus and better medical benefits.
• Career growth & learning opportunity.

Please send your application with availability, current & expected salary. We regret that only shortlisted candidates will be notified. Thank you for applying.