Total 331 Customer Service job vacancies in Tuas

Job Summary

• Manage customer enquiries and service quotations to ensure timely and accurate responses.
• Process customer orders efficiently using ERP systems to support seamless sales operations.
• Coordinate shipment arrangements via sea, freight, courier, and local delivery to meet delivery schedules.
• Handle after-sales service including warranty claims on parts and jobs to maintain customer satisfaction.
• Conduct inventory control and physical stock takes to ensure accurate stock levels and general inventory practices.
• Prioritize responsiveness to deliver high-quality customer service consistently.
• Acquire comprehensive product knowledge to enhance service capabilities and support team coverage during absences.
• Promote sales by actively engaging customers and pushing additional products and services daily.
• Support business development efforts by expanding markets, products, and services to new and potential customers.
• Initiate creative outreach strategies to attract and engage more potential customers.
• Generate detailed monthly reports summarizing offers, market requirements, customer feedback, pricing updates, and marketing activities to inform business decisions.

Job Responsibilities:

• Plan and undertake scheduled preventive maintenance tasks.
• Develop and enhancement of Preventive Maintenance equipment checklists for Enterprise Network and UPS System.
• Perform the preventive maintenance by following PM checklist for functional checks, health checks at Clients’ premises.
• Perform basic equipment break-fix during preventive maintenance windows when required.
• Carry out basic troubleshooting, minor repair for IT enterprise products.
• Prepare preventive maintenance documentation for submission.
• Record and report equipment failure discovered during the preventive maintenance cycle.
• Provide maintenance and support for Customers' Enterprise IT Network Services.
• Perform break-fix which include troubleshooting and problem identification for any network services.
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Perform the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests.
• Work closely with Service Delivery Manager to fulfil deliverables, service report and operational request.
• Establish TAC cases with the principal vendor for complex problem until resolution.

Job Requirements:

• Good technical skills in engineering, computer and IT systems, and preferably in network. Preferably with good knowledge in any of the following areas:
• Enterprise Network products/solutions: Cisco/Alcatel Switches/routers, wireless link controller, etc.
• Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista.
• Network Appliances based: Microsemi NTP Server, F5.Knowledge in ITIL processes and framework.
• CCNA / CCNP highly preferred
• Ability to engage external stakeholders to resolve site issues.
• Highly motivated and self-driven to complete assigned tasks with limited resources and tight schedule.
• Able to handle complex technical challenges and different groups of users and external vendors.
• At least 3 years of experience with successful track record in maintaining large scale IT infrastructure for Government related agencies.
• Excellent communication and interpersonal skills, with the ability to work well at all levels.
• Able to work flexible hours especially during after-office hour for scheduled maintenance windows, if required.
• Possess strong analytical skills with positive attitude.
• Required to have minimum 3 – 5 years of hands-on network technical support experience in SI Environment.
• Hands-on Experience working with LAN/WAN/WLAN which include
• Cisco Wireless, Routers, Catalyst and Nexus Switches, Firepower, IPS/IDS, ISE, ASA, ESA, WSA, SMA
• Alcatel Wireless and Omni Switch
• Arista Switches and Cloudvision
• Fortinet, Checkpoint and Palo Alto Firewalls
• SolarWinds NPM/NCM/NTA, F5 LTM and Aruba ClearPass

• Fast-paced environment
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Good communication and writing skills.
• Strong customer service orientation.
• Able to work in 24 x 7 standby duties

Work location: Jurong East

Roles & Responsibilities

Job Description

1.     Perform detailed cooling load calculations and thermal analysis for data halls, including rack-level heat load assessments.

2.     Design, review, and optimize ACMV systems, including:

- CRAC/CRAH units

- Chilled water systems

- Cooling towers and pumps

3.     Lead and support cooling system upgrades and retrofits, ensuring minimal disruption to live data center operations.

4.     Evaluate system performance using KPIs such as:

o  Power Usage Effectiveness

o  System Efficiency

5.     Conduct energy optimization studies and recommend improvements (e.g., air flow management, containment strategies, setpoint optimization).

6.     Support capacity planning and future expansion work based on IT load growth.

7.     Review engineering drawings, method statements, and ensure compliance with design intent and operational requirements.

8.     Work closely with operations teams to implement EOPs/MOPs for mechanical system interventions.

9.     Participate in risk assessments, failure mode analysis, and incident investigations related to cooling systems.

10.  Ensure all works comply with relevant standards and regulatory requirements in Singapore

Required Qualifications

1.     Bachelor’s Degree / Degree in Mechanical Engineering or related field

2.     Additional certifications relevant to theindustry is an added advantage 

3.     1-2 years’ experience maintainingelectrical, mechanical, fire protection system in a data centre environment

4.     Experience and knowledge of MEP equipmentsuch as CAHU, CRAC, ACMV systems, pumps, cooling towers, UPS, generators, etc.

5.     Strong technical expertise in thermalmanagement, cooling load calculations, and energy efficiency improvements,supporting design and upgrading of cooling systems in data centre environments.

6.     Strong problem-solving abilities,communication skills, and the ability to work independently and as part of ateam

7.     Strong written and verbal communicationskills

8.     Proficient in Computer skills eg.Microsoft office, google emails , docs etc.

9.     Shift work & Standby Duty is required(Shift allowance available)

Responsibilities:

• Attend to inbound calls and provides customer service to the public:
• Responds to customer inquiries; provides information regarding products specification, selling price, and/or other Sales matters.
• Receives and processes order requests.
• Coordinate with respective departments to ensure delivery completion
• Making outbound calls to solicit Sales orders.
• Assists customers requesting documentations.
• Receives and processes order requests including new customers and inactive customers.
• Conducts a variety of routine clerical tasks including data entry and copying, filing, and faxing documentation.
• Miscellaneous tasks.

Requirements:

• GCE 'O' Level/ITE Certificate or equivalent with minimum 1-year Customer Service/Telemarketing experience;
• Proven customer support experience;
• Able to work on weekends and Public Holidays on rotating shifts;
• Preferably with experience in Retails or F&B industries;
• Team player with positive work attitude;
• Highly independent and organized;
• Team player with positive work attitude;
• Ability to multi-task, prioritize and manage time effectively;
• Takes pride in providing excellent customer service;
• Excellent communication skills and telephone etiquette;
• Customer orientation and ability to adapt/respond to different types of characters;
• Tech savvy, proficient in computer skills; Microsoft Office.

Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation!

Job Description

• Answer incoming calls from customers to take orders
• No selling of products, No cold call
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Position: Lorry Driver (Central Kitchen)

Location: Singapore

Employment Type: Full-Time

Job Responsibilities

* Deliver food products and supplies from the Central Kitchen to various customer locations and outlets.

* Load and unload goods safely and efficiently.

* Ensure timely delivery according to assigned schedules.

* Maintain cleanliness and basic upkeep of the company vehicle.

* Follow all traffic regulations and company safety procedures.

* Assist with simple kitchen logistics duties when required.

* Complete delivery records and related documentation.

Working Hours: Two shift : Day & Night

Requirements

* Valid Singapore Class 3 Driving Licence.

* Good driving record and knowledge of Singapore roads.

* Physically fit and able to handle loading and unloading duties.

* Responsible, punctual, and hardworking.

* Able to work independently and as part of a team.

* Prior delivery or food industry experience will be an advantage.

Benefits

* Competitive salary.

* Overtime pay (where applicable).

* Annual leave and medical benefits.

* Stable and long-term employment opportunity.

Contact Email: deshcateringsg@gmail.com

Key Responsibilities

Health, Safety & Environment (HSE)

• Develop, implement, and maintain HSE policies, procedures, and programs in compliance with local regulations and company standards.

• Conduct regular risk assessments, safety inspections, and audits to identify hazards and ensure corrective actions are implemented.

• Lead incident investigations, prepare reports, and follow up on preventive measures.

• Organize and conduct HSE training sessions, fire drills, and emergency preparedness exercises.

• Maintain accurate HSE records, permits, and statutory compliance documentation.

• Serve as the point of contact with external regulators and authorities for HSE matters.

Facility Management

• Oversee day-to-day facility operations, including building maintenance, repairs, cleaning, and security.

• Manage preventive and corrective maintenance schedules for office, warehouse, and other facilities.

• Coordinate with vendors and contractors for facility services and ensure quality, cost-effectiveness, and timely delivery.

• Monitor utility consumption (electricity, water, etc.) and implement initiatives to reduce costs and improve sustainability.

• Ensure all facilities meet health, safety, and environmental standards.

• Plan and manage office relocations, renovations, or facility improvement projects.

General & Administrative

• Manage facility-related budgets, cost control, and procurement of supplies and equipment.

• Prepare reports and provide recommendations to management on HSE performance and facility improvement.

• Support business continuity planning and crisis management activities.

Qualifications & Requirements

• Diploma/Degree in Occupational Health & Safety, Engineering, Facilities Management, or related discipline.

• Certification in Workplace Safety & Health (WSH) or NEBOSH/ISO 45001 preferred.

• At least 3 years of experience in HSE and facility management, ideally in logistics, manufacturing, or marine/offshore.

• Strong knowledge of workplace safety regulations, risk management, and environmental practices.

• Experience managing vendors, contracts, and facility maintenance.

• Good communication, problem-solving, and project management skills.

• Proficient in MS Office and facility/HSE management systems.

ROLES & RESPONSIBILITIES

• Daily planning of work schedule for warehouse operation
• Priorities and monitor all warehouse assistance to complete their daily work (picker and packer)
• Ensure warehouse operating supplies (Carton, wrapping and essential material for warehouse use) are good for warehouse operational use on weekly and monthly basic
• Assist in Return items goods. (Reverse logistic process) Finish return procedure timely.
• Cooperate with operation and purchaser department for smooth good delivery.
• Assist in planning for shift in relation to overtime planning
• Involve in the suggestion of ERP analysis and design and update
• Where opportunity allow, marking/order should be complete well in advance by 2 days
• Other tasks assigned by manager

WORKING REQUIREMENTS

• Diploma or above, proficient with warehouse management 
• 5 years or above supply chain (warehouse, transportation) or relevant working experience
• Working knowledge and experience with MS office
• Ability to lead a team under his supervision on a fast pace environment
• Ability to work under pressure under a fast pace environment
• Ability to fulfil orders in time and make preparation of packing with schedule and follow the company set SOP
• Recognize and comply with company culture and core value
• High effective execution and strong sense of responsibility
• Good communication skills and team-work awareness
• Disciplined, Honest and Integrity
• Strong ability to work independently, perform effectively in a fast-paced environment
• Having a proactive, goal-oriented approach to problem solving

A positive, dedicated & nurturing caregiver/mentor to the students who teaches and guides them on their school work, spelling and our inhouse curriculum. Our teachers are required to plan and be prepared for their daily lessons with the children. They must also be positive, responsible, patient, nurturing and approachable individuals because we are providing quality care for our children. Teachers are required to pick up the students from nearby schools which are within short walking distance during dismissal time. They must also be willing to work as a team and support other teachers when required.

Roles and Responsibility

· Delivery and presentation of lesson content to children in English and Mandarin

· Supervision primary school children (primary 1 to 6) to ensure completion of daily homework

· Ensure safety and timely transfer of students from school to student centre

· Ensure safety of children

· Regular liaison with parents and guardians regarding children’s progress and behaviour

· Fetching of students from nearby school

· Administrative work and upkeep of centre premises

· Any other ad-hoc duties as delegated by Centre Head

Requirements:

· Able to guide primary school subjects

· Possess excellent work ethics and integrity

· Exhibit a positive attitude when faced with challenges

· Possess a passion for nurturing children, love children and the learning process

· Have experience in teaching children, preferably at primary level

· Able to communicate effectively in both English and Mandarin speaking clients.

· Experience in working with children preferred.

Interested personnel, send your resume to WhatsApp 8881 3686 or email to jurongeast@playfactoschool.com.sg.

Include in your resume your educational and working background, details of your last work experience and 1 referee to provide review of your previous job performance. Only short-listed candidates will be notified for interview.

Benefits :

· AWS

· Lunch provided

· 5 Days Work Week (Mon-Fri)

· 14 Days Annual Leave

· Medical Benefits

Expected Start Date: Immediate / July

Job Types: Full-time, Permanent / Part Time

Salary: $1,000.00 - $2,600.00 per month

全职/兼职补习老师（小学英文 & 数学）— 国际学校学生为主 | 课时费 + 额外奖励 | 晋升路径清晰

公司简介 / About Us

我们是一家位于新加坡、正在成长中的补习中心，专注于为学生带来可量化的学习提升，并为家长提供高质量的服务体验。我们的学生主要来自国际学校，家长群体以华人家长为主，孩子多为小学到中学阶段。随着我们扩大教学团队并逐步推出小班课程，我们正在招聘全职/兼职老师加入团队。

如果你喜欢教学、讲究课堂结构与效果，也希望加入一个正在打造完善课程体系与教学系统的中心，欢迎来聊。

职位概述

这是一份以教学为核心的岗位。你主要负责高质量授课，并在中心的教学体系下持续跟进学生学习进度。你将教授一对一课程与小班课程，同时也需要为新入学学生进行入学测评（diagnostic），并使用中心提供的模板与教学资源给出学习建议与学习计划。

此外，你会从老师的角度参与中心策划的市场活动（例如家长学术分享会、工作坊等），但不需要做销售，也不需要负责成交或转化。

主要职责

1）授课与课堂教学（核心）

• 负责教授小学英文与数学（最低要求）
• 以一对一授课为主，同时会有机会带领或参与小班课程（随着中心扩展）
• 在需要时协助临时代课（例如其他老师缺席），视排课情况安排
• 保持专业度、准时出勤，并确保课堂质量

2）学生测评与学习方案

• 为新学生进行入学测评，分析学习优势与薄弱点，并提出学习建议与计划
• 配合学习计划执行，确保学生有足够练习与循序渐进的提升

3）备课与教学资料

• 使用中心课程体系/教材进行教学，并在需要时参与课程与资料的完善与备课安排

4）配合中心策划的市场活动（不涉及销售）

参与中心安排的市场与对外活动，例如：

• 家长学术分享会 / 说明会（中心提供大纲或材料）
• 工作坊或体验课，用于展示教学方法与学生学习成效
• 协助批改体验课/测评中使用的简短试题（如有）
• 向中心反馈家长常见关注点，协助优化教学沟通与内容表达

说明：你不需要负责招生成交，也不需要做销售跟进。

5）中心基础支持

• 按中心安排到岗，配合维持良好的学习环境
• 与管理团队沟通学生学习情况的基本观察与运营需求（如有）

任职要求

• 新加坡公民 / 永久居民 / 本地长期居留人士（无需办理工作准证）
• 至少能熟练教授小学英文与数学（最低要求）
• 英文与中文（口语及书写）沟通表达能力良好，能清晰讲解、有效互动
• 能配合晚间与周末的工作安排

加分项

• 有2年以上教学/补习经验更佳
• 能教其他科目，或可教授中学/高中阶段更佳
• 有国际学校学生教学经验更佳

我们提供

• 整体薪酬具竞争力（课时费 + 额外奖励），可随着教学量与小班课程增加而提升收入
• 支持性强的团队环境，中心提供教学系统、模板与课程资源
• 明确晋升路径（视表现而定）：
• 老师 → 资深老师/教研负责人 → 学术主管/中心学术管理
• 加入正在成长的中心，有机会参与打造课程与教学体系

应聘方式

请提交你的简历，并附上一段简短说明：

1）你的教学经验，以及可教授的科目与年级范围；

2）你为什么想加入一个以国际学校学生为主的补习中心。

仅联系入围候选人。

Full-Time/Part-Time Tuition Teacher (Primary English & Math) – International School Focus | Teaching Pay + Incentives | Career Progression

Company / About Us

We are a growing tuition centre in Singapore focused on delivering measurable learning outcomes for students and a high-quality experience for parents. We serve a strong base of international school families, with many Chinese parents and primary/secondary school aged children. As we expand our teaching capacity and build out group classes, we are hiring full-time/part-time teachers to join our team.

If you enjoy teaching, structured lesson delivery, and being part of a centre that is building strong programmes and teaching systems, we would like to speak with you.

Role Overview

This is a teaching-focused role responsible for delivering high-quality lessons and supporting student progress in a structured centre environment. You will teach 1-to-1 lessons and small group classes. You will also conduct diagnostics for new students and recommend learning plans, using the centre’s templates and teaching resources.

In addition, you will support centre-planned marketing activities from a teacher’s perspective (e.g., delivering academic sharing sessions and assisting with workshops), without being required to perform sales or lead conversion.

Key Responsibilities

Teaching & Lesson Delivery (Core)

• Teach Primary School English and Mathematics (minimum requirement).
• Deliver lessons primarily in a 1-to-1 format, with opportunities to take on group classes as the centre expands.
• Cover ad hoc lessons when other teachers are unavailable, subject to scheduling needs.
• Maintain professionalism, punctuality, and lesson quality standards.

Student Assessment & Learning Plans

• Conduct diagnostic assessments for new students (academic strengths/weaknesses and recommended plan).
• Support learning plan execution and ensure students receive appropriate practice and progression.

Lesson Planning & Materials

• Follow centre syllabus/materials and contribute to lesson planning where needed.

Support for Centre-Planned Marketing Activities (Non-Sales)

• Participate in centre-planned marketing and outreach activities such as:
• Academic sharing sessions / parent information talks (centre-provided outline/materials).
• Workshops or trial lessons to showcase teaching approach and student learning outcomes.
• Assisting with marking of short diagnostic/trial papers used during events.
• Provide on-the-ground feedback to improve teaching messaging and parent education content.
• (Note: You are not required to close sales or handle enrolment conversions.)

Centre Support (Baseline)

• Be present during scheduled working hours and support a structured learning environment.
• Coordinate with centre management on basic student progress observations and operational needs.

Requirements

• Singapore Citizen / Permanent Resident / Long-term local resident (no pass sponsorship).
• Proficiency in teaching Primary School English and Mathematics (minimum requirement).
• Strong communication and presentation skills in English and Chinese (spoken and written).
• Able to work evenings and weekends consistently.

Bonus / Preferred

• 2+ years of teaching/tutoring experience is an advantage.
• Ability to teach additional subjects and/or Secondary / Tertiary levels is a strong advantage.
• Experience teaching international school students is a plus.

What We Offer

• Competitive overall compensation (teaching pay + incentives) with opportunities to increase earnings through additional teaching load and group classes.
• Supportive team environment with teaching systems, templates, and centre resources.
• Clear progression pathway (based on performance):
• Teacher → Senior Teacher / Academic Lead → Centre Academic Manager
• Hands-on exposure to a growing centre with room to shape teaching programmes.

How to Apply

Please submit your resume with a short note describing:

• Your teaching experience and subjects/levels you can teach, and
• Why you are interested in teaching in a tuition centre serving international school families.

Only shortlisted candidates will be contacted.

全职/兼职补习老师（小学英文 & 数学）— 国际学校学生为主 | 课时费 + 额外奖励 | 晋升路径清晰

公司简介 / About Us

我们是一家位于新加坡、正在成长中的补习中心，专注于为学生带来可量化的学习提升，并为家长提供高质量的服务体验。我们的学生主要来自国际学校，家长群体以华人家长为主，孩子多为小学到中学阶段。随着我们扩大教学团队并逐步推出小班课程，我们正在招聘全职/兼职老师加入团队。

如果你喜欢教学、讲究课堂结构与效果，也希望加入一个正在打造完善课程体系与教学系统的中心，欢迎来聊。

职位概述

这是一份以教学为核心的岗位。你主要负责高质量授课，并在中心的教学体系下持续跟进学生学习进度。你将教授一对一课程与小班课程，同时也需要为新入学学生进行入学测评（diagnostic），并使用中心提供的模板与教学资源给出学习建议与学习计划。

此外，你会从老师的角度参与中心策划的市场活动（例如家长学术分享会、工作坊等），但不需要做销售，也不需要负责成交或转化。

主要职责

1）授课与课堂教学（核心）

• 负责教授小学英文与数学（最低要求）
• 以一对一授课为主，同时会有机会带领或参与小班课程（随着中心扩展）
• 在需要时协助临时代课（例如其他老师缺席），视排课情况安排
• 保持专业度、准时出勤，并确保课堂质量

2）学生测评与学习方案

• 为新学生进行入学测评，分析学习优势与薄弱点，并提出学习建议与计划
• 配合学习计划执行，确保学生有足够练习与循序渐进的提升

3）备课与教学资料

• 使用中心课程体系/教材进行教学，并在需要时参与课程与资料的完善与备课安排

4）配合中心策划的市场活动（不涉及销售）

参与中心安排的市场与对外活动，例如：

• 家长学术分享会 / 说明会（中心提供大纲或材料）
• 工作坊或体验课，用于展示教学方法与学生学习成效
• 协助批改体验课/测评中使用的简短试题（如有）
• 向中心反馈家长常见关注点，协助优化教学沟通与内容表达

说明：你不需要负责招生成交，也不需要做销售跟进。

5）中心基础支持

• 按中心安排到岗，配合维持良好的学习环境
• 与管理团队沟通学生学习情况的基本观察与运营需求（如有）

任职要求

• 新加坡公民 / 永久居民 / 本地长期居留人士（无需办理工作准证）
• 至少能熟练教授小学英文与数学（最低要求）
• 英文与中文（口语及书写）沟通表达能力良好，能清晰讲解、有效互动
• 能配合晚间与周末的工作安排

加分项

• 有2年以上教学/补习经验更佳
• 能教其他科目，或可教授中学/高中阶段更佳
• 有国际学校学生教学经验更佳

我们提供

• 整体薪酬具竞争力（课时费 + 额外奖励），可随着教学量与小班课程增加而提升收入
• 支持性强的团队环境，中心提供教学系统、模板与课程资源
• 明确晋升路径（视表现而定）：
• 老师 → 资深老师/教研负责人 → 学术主管/中心学术管理
• 加入正在成长的中心，有机会参与打造课程与教学体系

应聘方式

请提交你的简历，并附上一段简短说明：

1）你的教学经验，以及可教授的科目与年级范围；

2）你为什么想加入一个以国际学校学生为主的补习中心。

仅联系入围候选人。

Full-Time/Part-Time Tuition Teacher (Primary English & Math) – International School Focus | Teaching Pay + Incentives | Career Progression

Company / About Us

We are a growing tuition centre in Singapore focused on delivering measurable learning outcomes for students and a high-quality experience for parents. We serve a strong base of international school families, with many Chinese parents and primary/secondary school aged children. As we expand our teaching capacity and build out group classes, we are hiring full-time/part-time teachers to join our team.

If you enjoy teaching, structured lesson delivery, and being part of a centre that is building strong programmes and teaching systems, we would like to speak with you.

Role Overview

This is a teaching-focused role responsible for delivering high-quality lessons and supporting student progress in a structured centre environment. You will teach 1-to-1 lessons and small group classes. You will also conduct diagnostics for new students and recommend learning plans, using the centre’s templates and teaching resources.

In addition, you will support centre-planned marketing activities from a teacher’s perspective (e.g., delivering academic sharing sessions and assisting with workshops), without being required to perform sales or lead conversion.

Key Responsibilities

Teaching & Lesson Delivery (Core)

• Teach Primary School English and Mathematics (minimum requirement).
• Deliver lessons primarily in a 1-to-1 format, with opportunities to take on group classes as the centre expands.
• Cover ad hoc lessons when other teachers are unavailable, subject to scheduling needs.
• Maintain professionalism, punctuality, and lesson quality standards.

Student Assessment & Learning Plans

• Conduct diagnostic assessments for new students (academic strengths/weaknesses and recommended plan).
• Support learning plan execution and ensure students receive appropriate practice and progression.

Lesson Planning & Materials

• Follow centre syllabus/materials and contribute to lesson planning where needed.

Support for Centre-Planned Marketing Activities (Non-Sales)

• Participate in centre-planned marketing and outreach activities such as:
• Academic sharing sessions / parent information talks (centre-provided outline/materials).
• Workshops or trial lessons to showcase teaching approach and student learning outcomes.
• Assisting with marking of short diagnostic/trial papers used during events.
• Provide on-the-ground feedback to improve teaching messaging and parent education content.
• (Note: You are not required to close sales or handle enrolment conversions.)

Centre Support (Baseline)

• Be present during scheduled working hours and support a structured learning environment.
• Coordinate with centre management on basic student progress observations and operational needs.

Requirements

• Singapore Citizen / Permanent Resident / Long-term local resident (no pass sponsorship).
• Proficiency in teaching Primary School English and Mathematics (minimum requirement).
• Strong communication and presentation skills in English and Chinese (spoken and written).
• Able to work evenings and weekends consistently.

Bonus / Preferred

• 2+ years of teaching/tutoring experience is an advantage.
• Ability to teach additional subjects and/or Secondary / Tertiary levels is a strong advantage.
• Experience teaching international school students is a plus.

What We Offer

• Competitive overall compensation (teaching pay + incentives) with opportunities to increase earnings through additional teaching load and group classes.
• Supportive team environment with teaching systems, templates, and centre resources.
• Clear progression pathway (based on performance):
• Teacher → Senior Teacher / Academic Lead → Centre Academic Manager
• Hands-on exposure to a growing centre with room to shape teaching programmes.

How to Apply

Please submit your resume with a short note describing:

• Your teaching experience and subjects/levels you can teach, and
• Why you are interested in teaching in a tuition centre serving international school families.

Only shortlisted candidates will be contacted.

• 1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements
• 2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects
• 3) Rostering of monthly schedules
• 4) Coordinate with site in charge on backlog if any
• 5) Rectify on site issues with workers or clients upon receiving feedback
• 6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders
• 7) Prepare monthly financial reports for various operations projects
• 8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage
• 9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative
• 10) Candidate shall possess class 3 licence
• 11) Candidate shall respond to any business or projects assignment regardless of time in event of need

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research.

We are seeking a pedagogically minded and dedicated Senior Learning Strategist / Learning Strategist. Reporting to the Learning Strategist Manager, the appointee collaborates with faculties to design and develop cutting-edge blended learning experiences, providing strategic guidance for implementing innovative digital teaching and learning practices across NIE.

Additionally, the appointee will work closely with fellow Learning Strategists and the other teams in the department to research, develop, and present innovative and pedagogically sound design solutions to stakeholders, in pursuit of enhanced practice and outcomes. The candidate should be familiar with the training and adult education landscape, be adept at facilitation and possess a commitment to staying up to date on higher education best practices. This is a 2-year contract position.

Responsibilities

Build Evidence-Based Innovation in Teaching & Learning within NIE

a) Collaborate with fellow Learning Strategists to:

• Research adult learning theories, strategies, data, and appropriate educational technology tools to design, develop, and facilitate impactful face-to-face and online tech-enhanced workshops for faculty.
• Assess the learning needs of IN-Learning specialists in learning design and emerging technology.
• Design, develop, and facilitate engaging initiatives to support IN-Learning specialists in building their expertise in learning design and emerging technology.

b) Collaborate with NIE faculty to:

• Identify learning needs for courses they teach.
• Propose frameworks, new/enhanced learning outcomes, tech-enabled teaching and learning strategies, and assessments as part of course redesigning.
• Propose appropriate educational technology to overcome gaps and enhance the learning outcomes of the courses.
• Achieve constructive alignment of the learning outcomes with the learning activities and assessment in their courses.

c) Collaborate with cross-functional teams to:

• Assess faculty capability development needs through qualitative and quantitative data analysis, to inform their work in designing, developing, and evaluating learner-centered blended learning experiences and fostering assessment literacy.
• Research, develop and present evidence-based and innovative design solutions with the project team to stakeholders.
• Research and evaluate frameworks and educational technology tools for implementation to optimize and innovate teaching, learning and assessment practices in NIE.
• Research, write grant proposals and develop tech-enabled learning solutions.
• Work together on initiatives with IN-Learning's Engagement, Planning and Research team to share learning sciences knowledge and improve practices institute-wide.
• Carry out action research by:
• conceptualizing frameworks and methodologies
• designing evaluation instruments
• gathering and analyzing data (e.g. Learning Analytics)
• formulating decisions to improve the effectiveness of learning experiences and our Capability Development initiatives
• Contribute to special projects on teaching and learning, as required.

Keep Up with Learning Sciences and Innovative Teaching and Learning Practices

• Stay current on learning sciences, innovative teaching and learning practices in higher education (e.g., personalized learning, adaptive learning, e-assessment, hybrid learning, learning analytics, and Artificial Intelligence).
• Foster a culture of continuous learning within the team by providing opportunities for professional development and encouraging knowledge sharing.

Requirements

• A University degree, preferably in Instructional Design, Education or Learning Sciences and Technologies. A master’s degree is preferred.
• A minimum of 2 years of experience in instructional design, teaching and learning, within a higher educational setting or with adult learners. Proven ability to manage successful learning projects.
• To be considered for the Senior Learning Strategist position, candidates should:
• Possess at least 5 years of experience in instructional design, teaching, learning, and the adult education landscape.
• Possess a proven track record of managing complex learning projects.
• Demonstrate experience in a mentorship role and in leading complex projects.
• Expert knowledge of applying Adult Learning theories in the design of Blended Learning experiences.
• Possess strong research skills.
• Proven track record in designing and facilitating faculty development workshops for diverse audiences.
• Possess strong written, verbal, and presentation skills.
• Strong knowledge of emerging educational technologies for teaching and learning.
• Excellent time management skills to meet multiple deadlines simultaneously and consistently deliver high-quality results.
• Excellent organizational and project management skills.
• Experience in facilitating both face-to-face and online sessions.
• Familiarity with Learning Management System and a demonstrated ability to rapidly learn new tools and processes with minimal support.
• Demonstrate excellent interpersonal skills and strong problem-solving abilities.
• Highly motivated, able to work independently yet also a strong team player.
• A strong desire to learn, acquire, and share new knowledge.
• Maintain a positive attitude and work effectively under pressure to meet deadlines.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.