Total 331 Customer Service job vacancies in Tuas

Work Week: 5.5 days
Location: Jurong Industrial Estate (Jalan Buroh)

Responsibilities

• Serve as main contact for assigned customers- Handle enquiries, updates, and operational issues.
• Process orders in Warehouse Management System (WMS), coordinate inbound/outbound shipments with warehouse team.
• Monitor inventory accuracy, support cycle counts, and resolve discrepancies.
• Prepare billing, verify invoices, and generate KPI/operational reports.
• Work closely with warehouse, transport, and management teams to ensure smooth daily operations.

Requirements

• Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field.
• At least 1 year of working experience in the logistics/warehouse industry.
• Strong attention to detail and ability to work under pressure.
• Good communication and coordination skills.

• Attend to customer's enquiries on job order status, availability and co-ordination of tasks.
• Execution of customer's orders, processing and summarizing the essential information given into the job order form with required attachments.
• Use of Trade-net to provide the Value-Added Service of permit declaration for customers.
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents.
• Coordination for booking of chemcare in PSA for DG Isotanks or containers.
• Collate information for planner if there are any changes for the day itself for delivery.
• Ensure all delivery orders/ weighing tickets are received once job completed and forward to customers as proof of delivery.
• Closing of job orders for billing once job is completed.
• Prepare documents and arrange for dispatch to deliver to shipping lines/ customers.
• Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.

Job Requirements:-

• Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field.
• At least 1 year of working experience in the transport and logistics industry.
• Strong attention to detail and ability to work under pressure.
• Excellent organizational and problem-solving skills.

Key Responsibilities:

· Provide administrative support to the department.

· Perform data entry work.

· Excellent in computer skills.

· Sorting, matching and verifying all incoming Delivery Orders against purchase/sales invoices.

· Liaise with Procurement/Sales team for discrepancies on purchase/sales price, quantity, UOM & currency.

· Liaise with Procurement/Sales team to check vendors/customers for any missing trade Purchase/Sales Invoices.

· Reconcile trade purchase invoices outstanding against vendor’s statement of accounts.

· Filing of Purchase/Sales Invoices.

· General ad hoc duties as assigned.

Qualifications:

· Strong willingness to learn and adapt.

· Good organizational and multitasking skills.

· Excellent attention to detail.

· Proficiency and familiarity in MS Office.

· Ability to work independently and as part of a team.

· Excellent communication skills, both written and verbal.

5.5 Days Work Week

· Help managing current and new customer accounts and co-ordination

· Handling inbound and outbound phone calls

· Providing exceptional customer service

· Maintaining relationships with vendors and customers

· Solving customer problems and help resolve issues

· Prepare and issue shipment quotes for customers and set up shipments as required by customers

· Excellent multitasking skills within workspace as well as computer software programs

Location: Tuas
Employment Type: Full-time

Job Description
We are an established SME seeking a responsible and detail-oriented Assistant Accountant to support our finance operations across two companies.

Key Responsibilities:

Accounts Payable (AP)

• Review and verify supplier invoices processed by Accounts Admin
• Check correct GL coding and approvals
• Monitor AP ageing and ensure timely payments

Accounts Receivable (AR)

• Monitor collections and follow up on outstanding balances
• Maintain AR ageing and ensure timely collection
• Prepare and provide customer account balances / audit confirmations upon request

Accounting Support

• Assist in month-end closing
• Perform bank reconciliations
• Maintain proper accounting records for two entities
• Assist in audit and prepare supporting schedules

Insurance & Asset Administration

• Manage and maintain machinery and fleet insurance policies
• Coordinate insurance renewals and ensure timely coverage
• Liaise with insurers and brokers on policy matters
• Assist in handling insurance claims and documentation
• Maintain proper records of insured assets

Key Responsibility

• Handling feedback/enquiries from internal and external via emails, calls and WhatsApp.
• Work closely with operations team to resolve feedback / issues
• Updating feedback in Customer Relationship Management (CRM) software (Evreka).
• Ensure that all feedback is promptly followed up on and responded to by the relevant parties.
• Any other job assigned by Superior.

Requirements:

• Minimum GCE “N” / “O” Level qualification.
• 1–2 years of relevant administrative or customer service experience preferred.
• Willing to work on weekends and public holidays
• Well-organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Excel and Word.

Working hours:

• Work-from-home basis (report to office one day per month)
• Fixed Monday off
• Tuesday to Friday - 5.30pm to 10.30pm
• Weekends and Public holiday - 8.30am to 10.30pm

1.负责生产车间生产过程监控与操作，确保产线运行正常

Monitor and operate the production process on the workshop floor to ensure smooth production line operation.

2.负责生产车间设备的保养和维护，及时处理异常

Perform routine maintenance and upkeep of production equipment, and promptly address any malfunctions

3.负责工艺参数管理与优化，确保产品质量稳定

Manage and optimize process parameters to ensure stable product quality.

4.负责车间各岗位的协调与沟通，促进生产计划达成

Coordinate and communicate between different workshop floor positions to facilitate the achievement of production plans.

5.负责生产数据记录与报表

Record production data and generate relevant reports.

技能要求：

1.计算机与软件技能

Computer and software skills, proficiency in common office software.

2.熟悉常规设备原理，了解自动化控制系统的基本操作与维护

Familiar with the principles of conventional equipment; basic knowledge of operating and maintaining automation control systems. e.g., PLC(Programmable Logic Controller),DCS(Distributed Control System).

3.质量与安全意识

Strong quality and safety awareness.

4.分析与应变能力

Excellent analytical and problem-solving skills.

5.沟通与团队合作

Good communication and teamwork skills.

6.自动化/机电等专业 大专及以上

Diploma or above in Automation, Mechatronics, or related fields

Key Responsibilities

• Oversee daily administrative operations and ensure efficient office management

• Supervise and lead administrative staff to maintain high performance standards

• Manage office budgets, procurement processes, and vendor relationships

• Coordinate logistics activities, including shipment tracking and supplier liaison

• Prepare and review business correspondence such as reports, emails, and official letters

• Maintain proper documentation, records, and compliance with company policies

• Support and administer HR processes and policies, including:

- Employee onboarding and offboarding

- Leave management and attendance tracking

- Maintaining employee records and documentation

- Assisting in policy implementation and compliance

• Support cross-functional teams, including project and operations departments

Requirements

Educational Qualifications

• Diploma in Business Administration & Management or equivalent

• Bachelor’s degree in business administration, Management, or a related field

• Relevant certifications are an advantage

Work Experience

• Minimum 1–3 years of experience in administration or office management

• Proven experience in team supervision and office operations

• Experience in procurement, vendor management, logistics coordination, and HR administration preferred

Core Skills

• Strong organizational and multitasking abilities

• Excellent communication skills, both written and verbal

• Proficiency in business letter-writing and formal correspondence

• Leadership, problem-solving, and decision-making capabilities

• High attention to detail and accuracy

Technical Competencies

• Proficient in Microsoft Office (Excel, Word, etc.)

• Familiarity with ERP or administrative systems

• Basic knowledge of reporting and data management tools

Knowledge Requirements

• Solid understanding of office administration practices

• Basic financial knowledge (budgeting and cost control)

• Strong understanding of HR processes and policies

• Knowledge of logistics operations, including:

- Supply chain and procurement processes

- Supplier and freight forwarder coordination

- Shipping documentation (invoices, packing lists, delivery orders)

- Shipment tracking and delivery coordination

• Awareness of compliance and regulatory requirements

Personal Attributes

• Responsible, proactive, and resourceful

• Strong interpersonal and leadership qualities

• Ability to work under pressure and meet deadlines

Job Responsibities:

• Manage end-to-end project delivery for WSG and Government/SME projects in accordance with contractual obligations and/or tender requirements.
• Develop and maintain detailed project plans, schedules, and resource plans covering kick off meeting deployment, SIT, UAT, and handover to day 2 phases in accordance to requirements
• Coordinate cross-functional teams (engineering, opco, contractors, and partners) to meet project milestones and delivery timeline
• Track progress against baseline schedules/ Gantt Chart and proactively manage dependencies and constraints.
• Identify project risks and implement mitigation plans to minimise impact to cost, scope, and schedule.
• Coordinate and manage vendors and contractors to ensure delivery meets quality, safety, and contractual requirements.
• Prepare the run book to ensure smooth transition to Day 2 or maintenance phase
• Provide weekly/ad hoc project status updates, dashboards, and milestone reports for stakeholders
• Manage contractors during installation of services to ensure the installation works are completed well within stipulated timelines and comply with pre-determined technical specifications and ensure contractors compliance with site safety requirements, including PPE, permits, and site access protocols.
• Any Ad-hoc task assigned

SDM

• Oversee end-to-end service delivery for assigned projects, ensuring services are delivered in accordance with contract terms, KPIs, and SLAs.
• Manage project issues, escalations, and root cause analysis in a structured and auditable manner and maintain strong working relationships with stakeholders
• Control scope changes through formal change requests, impact assessments, and approvals
• Maintain accurate project cadence documentation including meeting minutes, risk logs, issue logs, and change records on weekly/monthly basis
• Prepare documentation for audits, inspections, and governance reviews.
• Ensure deliverables meet acceptance criteria prior to take over to support service delivery.
• Recommend improvements to project delivery processes, tools, and templates.
• Monitor service performance and implement corrective actions to address service gaps or operational risks.
• Any Ad-hoc task assigned

Job Requirements

• Degree in Computing Science/Engineering, Information Technology/Business
• PMP certification would be an added advantage
• Minimum 4 years of project management experience
• Good knowledge of cabling infrastructure, internet networks, routers and switches
• Excellent interpersonal, presentation and project management skills
• Able to work independently with minimal supervision

TÜV SÜD is rolling out a global Microsoft Dynamics 365 (MSD) Sales platform across all regions. As the Key User for MSD Sales in ASEAN, you will play a critical role in ensuring successful adoption, user readiness, process alignment, and high-quality data stewardship within your region. You will be the regional anchor between Business Units, Sales, Marketing, Finance, Operations, the Global CRM Team, and the Sales Operations Hub (SOH) in Bangalore. This role is ideal for someone with strong business process understanding, CRM experience (preferably MSD Sales), excellent communication skills, and a passion for user enablement and continuous improvement.

Key Responsibilities

1. User Support L1 and Escalation: Act as the ASEAN first point of contact for Dynamics 365 Sales users, resolve L1 questions quickly, and escalate complex incidents with clear reproduction steps and business impact.
2. Training & Enablement: Deliver onboarding and refresher training, localize global materials with ASEAN use cases, and build a “train-the-trainer” network across Business Units.
3. Drive Adoption and Change Management: track usage, pipeline hygiene, and data completeness; partner with business leaders to address low adoption and reinforce best practices.
4. Data Quality and Governance: run routine checks (duplicates, mandatory fields, account hierarchies), coordinate clean-ups, and champion governance standards.
5. Local Process Readiness: Align end-to-end processes with key stakeholders (Sales, Sales Operations Hub, Marketing , Finance): identify local gaps (e.g., lead handover, approvals), document exceptions, and support connected flows (Lead-to-Quote, Order-to-Cash).
6. Support Continuous Improvement: participate in UAT/validation, communicate release impacts, collect enhancement requests, and monitor post-release issues.
7. Strengthen regional-to-global coordination: represent ASEAN in the Global Key User community, cascade updates, and help leaders interpret dashboards by flagging data gaps and report inconsistencies.

Experience

• 3–6 years of experience in CRM Systems (preferably Microsoft Dynamics 365 Sales) or similar enterprise platforms (SAP CRM, Salesforce).
• Strong understanding of Sales processes (lead, opportunity, quote).
• Comfortable with data governance and basic data quality checks.
• Demonstrated experience in training, user support, or change management.
• Strong communication and stakeholder management skills.

Job Responsibilities

• Network Configuration and Management: Configuring and managing network devices such as routers, switches, firewalls, load balancers, and VPNs.
• Advanced Troubleshooting: Diagnosing and resolving complex network issues, including performance bottlenecks and connectivity problems.
• Network Maintenance: Performing regular maintenance tasks, including applying patches, updates, and security configurations to ensure network reliability and security.
• Performance Monitoring: Monitoring network performance to ensure system availability and reliability, using advanced monitoring tools.
• Documentation: Keeping detailed records of network configurations, changes, and support activities.
• User Support: Providing support to end-users and other IT teams for network-related issues.
• Operational Hours: Provide 7 days shift hours technical assistance
• Escalation: Attend to escalation from Level 1.5,
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Perform after office hour schedule standby

Job Requirements :

• Degree/Diploma or equivalent with NOC experience
• Minimum 2years experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

Key Duties & Responsibilities:

• Handle phone calls, mails and couriers and answer guests' enquiries.
• Attend to all guests’ and determine their nature of visit and alert appropriate party of guests’ arrival.
• Responsible for the upkeeping of meeting rooms, reception area, toilets and pantry.
• Responsible for HR & Admin vendor management and monitoring services.
• Responsible for office facility management and monitoring office supplies.
• Assist in events management, including venue sourcing and ordering of food and beverages.
• Procurement of necessary items for internal, external events and any initiatives.
• Other administrative support or Projects when necessary.
• On the Job Training will be provided.

Skills and Knowledge:

• Minimum GCE 'O' level qualification.
• Minimum 1-year relevant experience.
• Working knowledge in Microsoft Office.
• Positive attitude, polite and cheerful character.
• Able to work independently and a team player.
• Good telephone etiquette and communication skills.

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English; Chinese literacy is an advantage.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

Service Engineer (X1)

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in IT/Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License (will be an added advantage)

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Job Summary:

Senior Electric Motor Service Engineer, you will be responsible for understanding customer needs, proposing tailored electric motor solutions, conducting site visits, and coordinating with internal teams to support and close sales opportunities.

Key Responsibilities:

• Perform on-site services, including installation, commissioning, maintenance, servicing, troubleshooting of electric motors.
• Conduct site surveys and inspections to assess motor conditions and define work requirements.
• Lead and manage a team of technicians in project execution.
• Prepare service reports, including findings, recommendations, and work performed.
• Liaise with clients to schedule service, discuss project timelines, and coordinate site activities.
• Conduct motor diagnostics, testing, and failure analysis, providing effective solutions.

What We Offer:

• -Basic remuneration with personal commission and team incentive
• -Flexible working hours
• -Sales target oriented
• -Enjoy working without supervision
• - Opportunities for career growth and professional development
• - Comprehensive training on solar energy solutions and sales techniques
• - Supportive team environment with regular feedback and coaching

Requirements:

• Minimum Diploma / Certificate in Electrical Mechanical Engineering, or a related field.
• 3-4 years of hands-on experience in electric motor repair, testing, or field service.
• Familiar with various types of electric motors (e.g., LV / MV induction motor, DC motor, servo motor) and motor driven systems.
• Experience in motor installation, testing, alignment, fault diagnosis, vibration analysis and the use of common testing instruments.
• Able to work independently on-site with customer communication skills.
• Singapore class 3 driving license
• Fluent in English

What You'll Need:

• Diploma or degree in a relevant field (e.g. mechanical, engineering)
• Valid Singaporean work permit