Total 42 Customer Service job vacancies in Selangor

Tasks & Responsibilities:

• Administrative activities concerning the processing, documentation and handling of all incoming containers and vessels.
• Solving of queries, reporting to responsible persons.

Job Requirements:

• Minimum Diploma level in Shipping related field.
• Excellent communication skills.
• Good speaking and writing skills in Mandarin and English language.

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

Benefits:

• Annual leave
• Medical
• EPF
• SOCSO
• EIS

Responsibilities

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Deliver prompt, accurate, and effective solutions to all customer-related issues.

• Handle inbound and outbound customer inquiries efficiently and professionally.

• Ensure a high level of customer satisfaction through excellent service and timely follow-up.

• Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.

• Manage a high volume of incoming calls, chats, and messages across various platforms.

• Address and resolve customer complaints by identifying solutions within defined timelines and ensuring proper follow-up.

• Accurately document customer interactions, process transactions, and track daily issues or requests.

• Adhere to internal communication protocols, guidelines, and company policies at all times.

• Able to work extra hours

• Able to communicate with all level from Management, client, co-workers

Requirements

• Achieve at least SPM education.

• Previous working experience in customer service, or customer service related fields ( Telemarketing, Billing, Customer Liaison ) is an added advantage, but not essential

• Fresh graduates are encouraged to apply.

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Possess strong communication skills through online platforms (chat, email, messaging apps, ).

• Knowledge in handling basic computer (Microsoft Excel/Word ).

• Good communication and interpersonal skills.

• Ability to multi-task, prioritize work, and manage time effectively

Benefits

• KWSP and SOCSO
• Annual leave
• Sick leave
• Bonus
• Training provided
• Yearly Increments
• Career Progression opportunities

職位說明 ：-

• 及時處理和跟進報價。
• 接聽客戶來電，解答銷售諮詢。
• 處理收到的訂單並安排出貨。
• 迅速回應客戶需求，提供售後支持
• 協助戶外銷售部門處理內部和外部的行政事務和協調工作
• 熟悉標準產品開發和部門工作流程。
• 與各部門溝通聯絡，確保工作有效率地發展。
• 維護分析文檔記錄文件。
• 始終如一地提供高水準的優質客戶支援和服務
• 協助管理階層分配和指導的其他臨時性工作。

職位要求：

• 至少有兩年銷售協調員工作經驗者優先考慮。
• 最低學歷要求為STPM或任何工程專業的文憑
• 精通英語和馬來語的口語和書面表達能力至關重要，掌握其他地方方言者優先考慮。
• 能夠在快節奏的工作環境中承受壓力並且有效率地工作。
• 電腦技能：熟練微軟辦公室軟體，特別是 Outlook、Excel、PowerPoint 和 Word。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險

Job Description :-

•  Handling and following up quotation on a timely manner.
• Interact with customers on Call In sales inquiries.
• Processing of incoming orders and delivery arrangement.
•  Responding swiftly to customers with after-sales support
• Assist Outdoor Sales on administrative task and coordination internally & external
• Stay knowledgeable in standard products development and departmental workflow
• Communicate and liaise with all departments to ensure work is carry out efficiently
• Maintain record of documentation file for analysis
•  Provide consistence high levels of good customer support and service
•  Assisting in additional adhoc work assigned and directed by management

Job Requirement :-

• At least 2 years working experience as Sales Co-Ordinator is advantage.
• Minium STPM or Diploma in any Engineering discipline
• Proficient in spoken and written English and Bahasa Malaysia is essential, as well as other local dialects is added advantage
• Able to perform under pressure in a fast paced working environment
• Computer skills knowledge of Microsoft office products, specifically Outlook, Excel, PowerPoint and Word.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

Job Description

Position: Business Manager (Aesthetic Products)

Location: Malaysia

Reporting to: Head of Product & Business Development & Head of Sales & Marketing, Principal

Job Summary

The Business Manager will be responsible for driving sales growth and executing marketing initiatives for the company’s aesthetic product portfolio in Malaysia. This role is an individual contributor position that requires hands-on management of sales activities, key account development, and marketing execution targeting aesthetic clinics, dermatologists, and plastic surgeons.

Key Responsibilities

Sales & Business Development

• Drive sales and achieve revenue targets for the aesthetic product portfolio in Malaysia.
• Identify and develop new business opportunities with aesthetic clinics, dermatologists, plastic surgeons, and medical centers.
• Manage and grow relationships with key customers and clinic chains.
• Conduct product presentations, demonstrations, and negotiations with customers.
• Develop territory plans and execute sales strategies to expand market coverage.

Marketing Execution

• Plan and execute marketing activities such as workshops, seminars, and product demonstrations for aesthetic practitioners.
• Work with Key Opinion Leaders (KOLs) to increase product awareness and clinical adoption.
• Support local marketing campaigns, digital promotions, and product launches.
• Participate in industry exhibitions, aesthetic conferences, and training events.

Product Training & Support

• Provide product training to doctors, clinic staff, and distributors when required.
• Support clinical use of products and address customer queries related to product application.

Market Intelligence

• Monitor competitor activities, pricing, and market trends within the aesthetic industry.
• Gather market feedback and provide insights to management for product positioning and strategy.

Reporting

• Maintain sales pipeline and customer database.
• Prepare monthly sales reports, forecasts, and market updates.
• Track marketing activity outcomes and sales performance.

Requirements

Education

• Bachelor’s Degree in Medicine (MBBS/MD), Pharmacy, Biomedical Science, Marketing, or related discipline.

Experience

• Minimum 3–5 years experience in aesthetic, pharmaceutical, or medical device sales.
• Experience dealing with aesthetic clinics, dermatologists, or plastic surgeons is preferred.
• Proven ability to independently manage a territory and achieve sales targets.

Skills

• Strong sales and negotiation skills.
• Ability to work independently and manage multiple responsibilities.
• Excellent presentation and relationship-building skills.
• Good understanding of the aesthetic clinic market in Malaysia.
• Willingness to travel nationwide and occasionally to Taiwan for business requirements.[福蘇1] 

Key Characteristics for Success

• Self-motivated and entrepreneurial mindset
• Strong networking ability with aesthetic doctors
• Hands-on and proactive approach
• Results-driven and a collaborative team player

Perks & Benefits:

1. Commission and bonus
2. Allowance (Working travel & Medical Insurance)
3. Flexible working hours
4. Regular team activities
5. Company trips
6. Personal leave
7. Personal development opportunities
8. Paid training and development
9. Remote work flexibility

Responsibilities

• Install, maintain and troubleshoot equipment.
• Perform preventive and corrective maintenance.
• Diagnose technical issues and provide solutions.
• Strong diagnostic skills, proficiency in reading technical schematics.

Requirements

• Bachelor’s / Diploma in Electronics Engineering
• Experience on major PLCs programming and debugging is essential
• Hands on experience in installation, maintenance and troubleshooting skills
• Strong diagnostic skills, proficiency in reading technical schematics
• 1 to 5 years experience
• Able to work overtime when required.

Perks & Benefits

• Employee equity
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

ASG Security Sdn Bhd is seeking a motivated and experienced Service Technician to join our growing team in the security systems industry.

The ideal candidate is hands-on, reliable, and passionate about delivering quality service and technical support. You will be responsible for the installation, troubleshooting, maintenance, and servicing of security systems while ensuring excellent customer satisfaction.

Join a company that values teamwork, professionalism, and continuous growth, and be part of a dynamic environment with opportunities to develop your technical skills and career.

Job Responsibilities

Perform installation, maintenance, configuration, testing, commissioning, and troubleshooting of CCTV, Card Access, Intrusion Detection Systems, networking, storage, hardware, and software.

Attend to customers’ queries, support, services, and issues.

Involved in cabling, wiring, mounting, and termination works.

Report site details, work done, project progress status, customer requests or feedback, and issues to the reporting Manager/Supervisor.

Update the documentation and provide operational training.

Liaise/manage with suppliers/vendors and outsourced contractors for delivery works.

Requirements

Candidate must possess at least a Professional Certificate, Diploma, Advanced Diploma, or Bachelor’s Degree in Engineering (Electrical/Electronic, Computer/Telecommunication, others)

3 years of relevant work experience in a similar industry.

Possessed a driving license with own transport (Car).

Basic knowledge in cabling, networking, electronics, & computer.

Strong analytical, excellent communication, and interpersonal skills.

Able to work independently with minimal supervision.

A team player to achieve corporate goals.

Ability to accept new challenges, develop new skills/knowledge, and constantly engage in learning new technologies, methods, and processes.

Must be willing to work overtime or late hours when required for project/site support.

Why Join Us?

✅ Career growth opportunities

✅ Exposure to enterprise security systems

✅ Supportive team environment

✅ Training and skill development opportunities

Perks & Benefits

Allowance (travel stipends, transportation, etc.)

Nearby public transport

Paid training and development

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

Job Requirements :

• Chinese Female, aged 35 and above.
• Handling admin, customer enquiries, after sales service,
• follow up with repeating sales and collection payment,
• SQL accounting knowledge, Microsoft office etc.
• Able to speak and write in English, BM & Mandarin.

Benefits :

• Package : salary + standard + medical card
• Monthly salary : RM3500 to 45000
• 5 working days a week (no Overtime is required)

We are looking for a detail-oriented and reliable Customer Service Officer to support our daily operations in the freight forwarding and logistics industry. This role is ideal for someone who enjoys working with people, is highly organized, and can communicate effectively in a multilingual environment. You will play a key part in ensuring smooth coordination with customers, carriers, and internal teams, handling inquiries promptly, and providing accurate documentation and updates to support the end-to-end logistics process.

Job Description

• Manage shipping documentation formalities to ensure accuracy and compliance with company and regulatory requirements.
• Process bookings and execute related orders in a timely manner.
• Monitor and maintain accurate tracking status for all shipments.
• Communicate effectively with overseas offices, agents, shipping lines, and clients to ensure smooth coordination.
• Handle clients’ inquiries via telephone and email, providing timely and accurate responses.
• Provide responsive support to both internal and external customers by addressing concerns and offering effective solutions.
• Maintain a well-organized and efficient filing system for all documents to ensure systematic retrieval.
• Perform any other duties as assigned by management.

Job Requirement

• Proficiency in Mandarin is required to liaise with Mandarin-speaking customers.
• Strong communication skills in both English and Mandarin (spoken and written).
• No prior experience required; willingness to learn and take on new challenges is essential.
• Fresh graduates are encouraged to apply.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Meticulous, good interpersonal skills, excellent verbal and written communication skills, team player with positive work attitudes.
• Ability to work in fast-paced environment with high stress tolerance.

Perks & Benefits

• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

我們正在尋找一位細緻可靠的客戶服務專員，以支援我們在貨運代理和物流行業的日常營運。如果您喜歡與人溝通，做事條理清晰，並且能夠在多語言環境中有效交流，那麼這份工作非常適合您。您將發揮關鍵作用，確保與客戶、承運商和內部團隊的順暢協作，及時處理客戶問詢，並提供準確的文件和更新信息，以支援端到端的物流流程。

職位描述

• 管理貨運單據手續，確保其準確性並符合公司和監管要求。
• 及時處理預訂並執行相關訂單。
• 監控並保持所有貨物的準確追蹤狀態。
• 與海外辦事處、代理商、船公司和客戶進行有效溝通，以確保順利協調。
• 透過電話和電子郵件處理客戶的諮詢，提供及時且準確的答案。
• 透過解決問題並提供有效解決方案，為內部和外部客戶提供快速回應的支援。
• 建立井然有序、有效率的文件歸檔系統，以確保系統化的檢索。
• 執行管理層指派的其他任何任務。

職位要求

• 需具備良好的國語能力，以便與講國語的客戶溝通。
• 英語和普通話（口語和書面）溝通能力強。
• 無需任何經驗；但必須樂於學習並接受新的挑戰。
• 歡迎應屆畢業生申請。
• 精通微軟辦公室軟體（Word、Excel、Outlook）。
• 做事細緻認真，人際溝通能力強，口頭和書面溝通能力優秀，具有團隊合作精神和積極的工作態度。
• 能夠在快節奏、高壓力的環境下工作。

福利待遇

• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動

我們正在尋找一位積極主動、注重細節的銷售與行銷實習生（需具備普通話能力），負責與國際供應商聯絡，加入我們不斷成長的團隊。對於渴望在充滿活力的環境中累積採購客戶管理和銷售營運方面實務經驗的學生或應屆畢業生來說，這是一個絕佳的實習機會。

主要職責

• 協助從本地和國際供應商（包括中國）採購產品。
• 協助更新與產品成本會計和定價相關的記錄。
• 協助維護供應商資料庫和溝通。
• 協助追蹤和協調正在進行的項目，以確保項目按時提交和交付。
• 協助處理客戶諮詢和後續事宜。
• 幫助建立與客戶和供應商的良好關係。
• 為銷售和市場團隊的日常營運提供一般性支援。

為什麼要加入我們？

• 獲得銷售拓展和客戶管理的實務經驗。
• 接觸本地和國際供應商。
• 了解真實的商業運作。
• 實習結束後有機會轉為全職員工。
• 地點便利，靠近金拉拉輕軌BK5站

要求

• 目前正在攻讀或近期已完成商業、行銷或相關領域的學習（文憑/學位）
• 能夠用中文和英文（口語和書面）與中國供應商溝通聯絡。
• 基本溝通和人際交往能力
• 樂於學習，責任感強，能適應快節奏的工作環境。
• 良好的組織能力與注重細節

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 休閒著裝要求

We are seeking a proactive and detail-oriented Sales & Marketing (Mandarin Speaker) to liaise with International Supplier to become part of our expanding team. Internship is also wlecome.

Key Responsibilities

• Assist with sourcing products from both local and international suppliers - From China
• Help update records related to product costing and pricing.
• Support the maintenance of the supplier database and communication.
• Aid in tracking and coordinating ongoing projects to ensure they are submitted and delivered on time.
• Assist in managing customer inquiries and follow-ups.
• Help foster strong relationships with clients and suppliers.
• Provide general support to the sales and marketing team in everyday operations.

Why Join Us?

• Gain practical experience in sales sourcing and client management.
• Get exposure to both local and international suppliers.
• Learn about real business operations.
• Potential for a full-time position upon completion of the internship.
• Conveniently located near LRT Kinrara BK5

Requirements

• Currently pursuing or recently completed studies (Diploma/Degree) in Business, Marketing, or related field
• Able to communicate in Chinese and English (spoken and written) to liase with Supplier from China
• Basic communication and interpersonal skills
• Willing to learn, responsible, and able to work in a fast-paced environment
• Good organizational skills and attention to detail

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Continue to full time position

We’re Hiring: Customer Service cum Account Manager!

Job Scope:

• Manage daily client communication via WhatsApp, Instagram DM, and email
• Respond to client inquiries promptly and professionally
• Onboard new clients explain packages, collect briefs, set expectations
• Send monthly reporting summaries and performance updates to clients

Project Coordination

• Coordinate between clients and designers to ensure briefs are clear and complete
• Track all active projects and deadlines using shared project management tools
• Follow up on approvals, feedback, and pending information from clients
• Flag potential delays to the team proactively before they become problems

Account Management & Retention

• Monitor package usage and initiate renewal conversations before packages expire
• Maintain a client database with key information, preferences, and history
• Assist in preparing quotations and service proposals for new clients

Administrative Support

• Prepare invoices, payment follow-ups, and filing of signed contracts
• Assist in social media scheduling and posting coordination when needed
• Support the team in preparing materials for client presentations

Must-Have

• Fluent in Mandarin Chinese and English (spoken & written)
• Strong WhatsApp and social media communication skills
• Highly organized, detail-oriented, and able to juggle multiple clients simultaneously
• Positive, warm, and professional attitude you genuinely enjoy taking care of people
• Minimum SPM / Diploma in any field; Marketing, Communications, or Business preferred

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Flexible working hours
• Casual dress code
• Open culture
• Personal development opportunities
• Remote work flexibility

Job Description:

1. Billing

• Prepare and issue transport invoices accurately and on a timely basis
• Verify supporting documents (e.g. delivery orders, trip records, customer reports) prior to billing
• Ensure billing is in accordance with agreed rates and contractual terms

2. Customer Reporting & Reconciliation

• Verify report and liaise with customers to verify, reconcile, and validate billing data
• Investigate and resolve discrepancies, disputes, or billing variances

3. Month-End Closing Support

• Assist in month-end closing activities related to transport billing
• Prepare and maintain transport accruals to ensure completeness of revenue and expenses
• Ensure transactions are recorded in the correct accounting period (minimize cross-month billing issues)

4. Data Accuracy & Control

• Ensure accuracy and completeness of billing data in the system

5. Documentation & Audit Support

• Maintain proper documentation for invoices, reports, and reconciliation workings
• Support audit requests by providing relevant schedules and documents

6. Coordination & Communication

• Act as key liaison between customers and internal finance/accounts team
• Respond to customer inquiries related to invoices, reports, and charges 

Seremban Vacancy:

• Able handle full set of trading accounts
• Ensuring proper maintenance of account transactions in compliance to statutory and requirements
• Reconciliation of the intercompany accounts, bank reconciliation, accurate posting entries, fixed assets register
• Liaison with company Secretary, auditor, tax department and other government departments
• Responsible in the timely preparation of full set of accounts, weekly, month-end, and financial year end closing with Note to Accounts and all related accounts schedules. Preparation of monthly, quarterly and yearly management reports.
• Handle finance functions including Accounts Receivable, Accounts Payable, Fixed Assets, and perform accounts reconciliations.
• Assisting with cash flow, payments, and bank-related matters
• Support audit and tax submission such as prepare audit and tax schedules for year-end finalization.
• Experience in e-invoicing

Job Requirements:

• Qualifications: Minimum LCCI/ Diploma in Accountancy or equivalent;
• At least 3 years working experience in accounting department;
• Required language(s): Mandarin (preference), English, Bahasa Malaysia;
• Able to work independently with minimum supervision;
• Positive working attitude and responsible;
• Familiar with MS Offices application, Microsoft Dynamics.

If interested, please contact/whatsapp to Mr. Chong at +6012 272 6610

Benefits:

• EPF/Socso/Annual Leaves/Medical Leaves/Public Holidays/Group Insurance/Sport Activities - Pickleball (weekly), Month Birthday Celebration.

Working Schedule - Shah Alam

• 5 days work a week (Monday to Friday).
• Working hours: Mon – Fri (8:30am – 5:30pm)

Working Schedule - Seremban

• 5 1/2 days work a week (Monday to Saturday).
• Working hours: Mon – Fri (8:30am – 5:30pm), Sat (08:30am - 1pm)

Requirements:

• Fresh Graduates are strongly welcome to apply because we provide training especially on-site practical handling knowledges from fundamental until expertise level.
• Degree/Diploma in Electrical & Electronic Engineering will be added advantages and preferably with field experience in trouble shooting skill.
• Experience in supervising and training technicians (applicable for Service Engineer only).
• Knowledge of power electronic, electrical system and Uninterruptible Power
• Supply (UPS) system will be an added advantage.
• In view of nature of work, MALE applicant will be more suitable.
• Report writing skills and computer literacy is essential.
• Self-starter and on field customers service oriented.
• Independent, willing to work long and odd hours, flexible, cool character with common sense and analytical mind.
• Possess own transport (fixed maintenance allowances provided).

Basic Job Functions:

• To work closely with existing team members.  
• Lead a team of experienced service technicians (applicable for Service Engineer only) to carry out installation of new equipment, start-up, testing & commissioning, routine maintenance, troubleshooting of UPS systems.
• Establish and maintain high quality service standards and procedures to meet and comply Service Level Agreement (SLA).
• Carry out audit in customer’s data centre facilities
• Provide quality 24 x 7 service to “Mission Critical” facilities.
• Willing to travel at distance locations in Malaysia for job assignment from times to times.

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Personal development opportunities

We offer personal career development opportunities and attractive remuneration package to commensurate with qualification and experience to the successful candidate.