Total 4 Customer Service job vacancies in Puchong

Job Description

Position: Business Manager (Aesthetic Products)

Location: Malaysia

Reporting to: Head of Product & Business Development & Head of Sales & Marketing, Principal

Job Summary

The Business Manager will be responsible for driving sales growth and executing marketing initiatives for the company’s aesthetic product portfolio in Malaysia. This role is an individual contributor position that requires hands-on management of sales activities, key account development, and marketing execution targeting aesthetic clinics, dermatologists, and plastic surgeons.

Key Responsibilities

Sales & Business Development

• Drive sales and achieve revenue targets for the aesthetic product portfolio in Malaysia.
• Identify and develop new business opportunities with aesthetic clinics, dermatologists, plastic surgeons, and medical centers.
• Manage and grow relationships with key customers and clinic chains.
• Conduct product presentations, demonstrations, and negotiations with customers.
• Develop territory plans and execute sales strategies to expand market coverage.

Marketing Execution

• Plan and execute marketing activities such as workshops, seminars, and product demonstrations for aesthetic practitioners.
• Work with Key Opinion Leaders (KOLs) to increase product awareness and clinical adoption.
• Support local marketing campaigns, digital promotions, and product launches.
• Participate in industry exhibitions, aesthetic conferences, and training events.

Product Training & Support

• Provide product training to doctors, clinic staff, and distributors when required.
• Support clinical use of products and address customer queries related to product application.

Market Intelligence

• Monitor competitor activities, pricing, and market trends within the aesthetic industry.
• Gather market feedback and provide insights to management for product positioning and strategy.

Reporting

• Maintain sales pipeline and customer database.
• Prepare monthly sales reports, forecasts, and market updates.
• Track marketing activity outcomes and sales performance.

Requirements

Education

• Bachelor’s Degree in Medicine (MBBS/MD), Pharmacy, Biomedical Science, Marketing, or related discipline.

Experience

• Minimum 3–5 years experience in aesthetic, pharmaceutical, or medical device sales.
• Experience dealing with aesthetic clinics, dermatologists, or plastic surgeons is preferred.
• Proven ability to independently manage a territory and achieve sales targets.

Skills

• Strong sales and negotiation skills.
• Ability to work independently and manage multiple responsibilities.
• Excellent presentation and relationship-building skills.
• Good understanding of the aesthetic clinic market in Malaysia.
• Willingness to travel nationwide and occasionally to Taiwan for business requirements.[福蘇1] 

Key Characteristics for Success

• Self-motivated and entrepreneurial mindset
• Strong networking ability with aesthetic doctors
• Hands-on and proactive approach
• Results-driven and a collaborative team player

Perks & Benefits:

1. Commission and bonus
2. Allowance (Working travel & Medical Insurance)
3. Flexible working hours
4. Regular team activities
5. Company trips
6. Personal leave
7. Personal development opportunities
8. Paid training and development
9. Remote work flexibility

Responsibilities

• Install, maintain and troubleshoot equipment.
• Perform preventive and corrective maintenance.
• Diagnose technical issues and provide solutions.
• Strong diagnostic skills, proficiency in reading technical schematics.

Requirements

• Bachelor’s / Diploma in Electronics Engineering
• Experience on major PLCs programming and debugging is essential
• Hands on experience in installation, maintenance and troubleshooting skills
• Strong diagnostic skills, proficiency in reading technical schematics
• 1 to 5 years experience
• Able to work overtime when required.

Perks & Benefits

• Employee equity
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

我們正在尋找一位積極主動、注重細節的銷售與行銷實習生（需具備普通話能力），負責與國際供應商聯絡，加入我們不斷成長的團隊。對於渴望在充滿活力的環境中累積採購客戶管理和銷售營運方面實務經驗的學生或應屆畢業生來說，這是一個絕佳的實習機會。

主要職責

• 協助從本地和國際供應商（包括中國）採購產品。
• 協助更新與產品成本會計和定價相關的記錄。
• 協助維護供應商資料庫和溝通。
• 協助追蹤和協調正在進行的項目，以確保項目按時提交和交付。
• 協助處理客戶諮詢和後續事宜。
• 幫助建立與客戶和供應商的良好關係。
• 為銷售和市場團隊的日常營運提供一般性支援。

為什麼要加入我們？

• 獲得銷售拓展和客戶管理的實務經驗。
• 接觸本地和國際供應商。
• 了解真實的商業運作。
• 實習結束後有機會轉為全職員工。
• 地點便利，靠近金拉拉輕軌BK5站

要求

• 目前正在攻讀或近期已完成商業、行銷或相關領域的學習（文憑/學位）
• 能夠用中文和英文（口語和書面）與中國供應商溝通聯絡。
• 基本溝通和人際交往能力
• 樂於學習，責任感強，能適應快節奏的工作環境。
• 良好的組織能力與注重細節

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 休閒著裝要求

We are seeking a proactive and detail-oriented Sales & Marketing (Mandarin Speaker) to liaise with International Supplier to become part of our expanding team. Internship is also wlecome.

Key Responsibilities

• Assist with sourcing products from both local and international suppliers - From China
• Help update records related to product costing and pricing.
• Support the maintenance of the supplier database and communication.
• Aid in tracking and coordinating ongoing projects to ensure they are submitted and delivered on time.
• Assist in managing customer inquiries and follow-ups.
• Help foster strong relationships with clients and suppliers.
• Provide general support to the sales and marketing team in everyday operations.

Why Join Us?

• Gain practical experience in sales sourcing and client management.
• Get exposure to both local and international suppliers.
• Learn about real business operations.
• Potential for a full-time position upon completion of the internship.
• Conveniently located near LRT Kinrara BK5

Requirements

• Currently pursuing or recently completed studies (Diploma/Degree) in Business, Marketing, or related field
• Able to communicate in Chinese and English (spoken and written) to liase with Supplier from China
• Basic communication and interpersonal skills
• Willing to learn, responsible, and able to work in a fast-paced environment
• Good organizational skills and attention to detail

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Continue to full time position