Total 3 Customer Service job vacancies in North Ipswich

As a Personal Care Worker at our Cranbourne North village, you will work as part of a team that creates the safest, healthiest and most enjoyable lifestyle for our residents. This role is varied and centres around providing personal care and assistance to our resident’s daily lives.

What you will do:

• Deliver high-quality, person-centred care to residents, supporting their daily living and wellbeing
• Build meaningful relationships with residents and their families
• Work collaboratively with a diverse team to create a vibrant, safe, and welcoming community
• Support health, safety, and wellbeing initiatives in line with Summerset’s values

This is a casual position working on a as and when basis. 

Please click here to view the full job description. 

Simply put, we do two things at NielsenIQ. We measure performance for our clients and we use analytics to help our clients grow their business. Measurement and analytics are two separate things, and each is important and valuable on its own. But the connection of the two makes them both even more critical and valuable. 

You will MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their brands and what they should do to improve business performance. 

Working with both your NielsenIQ colleagues and spending time with clients, you will build partnerships to allow you to understand your clients’ needs and requirements. You'll use this knowledge to develop in-depth analyses and create compelling stories that deliver the insight to drive business growth. 

Insights Delivery 

• Understanding clients’ category, marketing and sales strategies, their needs, business problems and opportunities for growth 
• Helping clients to understand and define the business issue, understanding the project briefing and preparing hypotheses that can be explored. 
• Delivering meaningful insights with actionable recommendations using data based on NielsenIQs contractual analytical commitments, ensuring the insights shared help clients develop strategies and measures to grow their businesses. 
• Managing client expectations regarding required analyses and commitments to ensure client satisfaction, working closely with clients to align timelines, milestones and outcomes. 
• Supporting Lead consultant with delivering strategic thought leadership and the latest trends on FMCG and Tech and Durables retail landscape and consumer behaviour. 

 Support account development via consultative selling 

• Ensuring high standards of client satisfaction to support contract renewals in discussions between the client and the commercial team 
• Identifying business opportunities with clients and demonstrate how NielsenIQ will be able to address these business needs.  
• Supporting Commercial teams in client meetings when advanced client knowledge is needed to showcase NielsenIQ Capabilities 

Oaks Ipswich Aspire Suites are looking for a Full Time & Casual Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

• Full time & casual position available
• Rotating roster across Monday to Sunday 
• Shift times scheduled within 7:00am to 10:00pm
• Immediate start available

Hourly Rates (excluding superannuation): The below rates are based on full-time employment. Casual employees will be paid these rates plus the relevant casual loading.

Monday - Friday: $26.70 per hour
Saturday: $33.38 per hour
Sunday: $40.05 per hour