Total 476 Customer Service job vacancies in Jurong

Job Description:

This is a full-time role for a Customer Service Executive. The incumbent will be responsible for day-to-day tasks such as processing orders, documentation, providing customer service to clients, and ensuring smooth operations for on-road trucking, as well as import and export activities.

Key Responsibilities:

Customer Relations & Communication

• Acquire a thorough understanding of key customer needs and requirements.
• Ensure the fulfilment of customer orders.
• Promptly and professionally handle customer inquiries.
• Identify and assess customer needs to ensure service satisfaction.
• Develop SOPs for major clients and ensure the necessary training materials are disseminated to relevant parties.
• Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.

Operations Management & Coordination

• Carry out and execute all daily tasks received from customers, ensuring that all relevant information is relayed to the respective Operations Teams at the end of the day.
• Coordinate with vendors, carriers, warehouses, and transport subcontractors.
• Coordinate with customers and relevant parties for logistics arrangements (order processing, instructions, SOPs, permits, documentation, site passes, and special requirements).
• Ensure compliance with internal and external operational procedures.

Data Entry & System Management

• Perform accurate and timely data entry into the respective systems.
• Track and update shipments regularly.

Documentation & Compliance

• Handle import/export documentation, customs declarations, and Portnet operations.
• Generate reports on non-conforming services/events and recommend appropriate corrective actions for management approval before implementing these actions.

Financial & Invoice Management

• Verify contractors’ invoices as required.
• Provide quotations to customers.

Perform any other duties and responsibilities as assigned from time to time.

Job Requirements:

• Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
• Minimum of 5 years' relevant experience in customer service or shipping documentation roles within a logistics company.
• Proven track record of working closely with Operations and Customers.
• Good knowledge of the chemical industry and bulk liquid logistics.
• Process-driven mindset with strong critical thinking skills.
• Excellent communication skills.
• Ability to effectively solve issues, make decisions, think critically, and offer creative solutions in freight transportation.
• Strong ability to document correspondence clearly and formally.
• Capable of working in a high-pressure, fast-paced environment.
• Experience with PortNet and TradeNet is an advantage.
• Able to start immediately or within a short notice period.
• Work Location: Jurong East

Can start work immediately

Job Objective:

•   Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders)

Core Responsibilities:

Account Management

• Build relationships with existing customers by understanding their needs and assisting with their queries
• Manage customer orders and communicate requirements to internal stakeholders (Supply Chain, Operations, Finance, Quality Assurance, Logistics, Product Development)
• Update customers of the status of shipments, monitor their credit terms and assist with the collection of payments
• Receive all customer-supplied items delivered to the plant, and arrange delivery or self-collection of products
• Plan material schedule for key private label customers
• Prepare costing, quotations and administrative duties of the Business Development department
• Verify and endorse purchase orders and process sales orders
• Analyse customer order history, monitor repeat orders, take actions to understand situation and alert the Business Development Manager/Senior BD Executive on follow-up actions
• Manage SAP B1 system and update relevant information (orders) for production and internal stakeholders

Job Specifications:

Minimum education qualifications:

• Diploma in any discipline
• Bachelor’s degree in any discipline an advantage

Minimum years of experience:

• 2 years of relevant experience in Business Development for diploma or degree holders
• Previous sales / customer service / telesales experience will be a plus

Key job-specific competency requirements:

• #Proactive in building relationships and proposing solutions

• Highly meticulous and able to meet tight deadlines
• Good interpersonal skills
• Good analytical and problem-solving skills

• Proficient in verbal and written English and/or Mandarin to be able to interact with customers effectively

• Basic proficiency in MS Office Word and Excel
• Knowledge of SAP B1 an advantage

Job Scope

· Report to the General Manager based in Singapore for overall Technical and Service support in Singapore

· Train and mentor Service engineers for installation, service and maintenance of Hurco CNC Machining Centers and Lathes and ProCobots

· Perform on-site servicing and troubleshooting of Hurco CNC Controller, CNC Machining Centers, Lathes and ProCobots

· Develop service products for Hurco CNC machine installed base including inspection and preventive maintenance program, geometry checks and laser calibration.

· Plan and schedule pre-shipment inspection of CNC machines at warehouse prior to shipment and delivery to overseas market.

· Develop and update customer guides on routine maintenance of machines based on Hurco best practices.

· Schedule and monitor service call requests from customer

· Work closely with the Service and Application teams providing support to overseas customers and distributors

Requirements

· Diploma Graduate of Engineering discipline

· Min. 7 years of working experience in related Engineering and Maintenance field

· Min. 5 years of experience in the repair and maintenance of CNC machining centers and lathes

· Experience in managing and scheduling team of engineers for field service work

· Experience in Electrical and Mechanical repair and troubleshooting work

· Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)

· Class 3 driving license preferred

· Spoken and Written English / Chinese

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

Job Responsibilities:

• Carrying out maintenance, service and repair of all mechanical equipment (Diesel Engines, pumps, gearboxes, couplings, alternators, turbochargers, etc) on board all vessels as assigned by Workshop Manager

• Troubleshooting all the Mechanical equipment on board vessels

• Planning and executing the repair job in the most cost effective method

• Ensure adequate maintenance of tools, equipment and cleanliness in the workshop

• Attending to vessels Dry-dock as assigned by workshop Manager

• Carrying out any Retrofit job for new equipment installation on board vessels

• Any other duties as assigned by workshop manager and Management

Job Requirements:

We are looking for a person with Integrity, Commitment and Competency.

• Diploma in Mechanical Engineering / Marine Engineering / COC class III (Engine) from a recognized institution with 5 or more years of experiences in relevant engineering

• Able to read drawings and write service reports using PC or tablet

• A Hands-on person who like to work on site, on ship and in workshop

• Willing to sail on board vessels as riding Mechanical Engineer when required

• Willing to travel overseas when assigned

• Good working attitude and team player

• Able to work under pressure and tight schedule

• Good Experience working on high speed and medium speed diesel engine such as Cummins, Daihatsu, Hanshin, Akasaka, Caterpillar, Yanmar and others

• Only Singaporeans will be considered

Job Description

Job Scope For Engine Technician

Engine technician, maintain and repair machinery on vessel. You will be responsible for ensuring functionality and reliability of machines, engines and mechanical systems with the instructions from supervisor. Engine technician must have manual dexterity and great attention to detail. They must be able to work with various machines and tools as well as follow all safety precautions.

The main job scopes were as follow.

• Familiarity with parts and components of engines, gearbox and machinery as well as the tools to fix them.
• (knowledge on 2 stroke and 4 stroke engine)
• Follow repair procedure and instruction from supervisor to carry out overhauling of components and provide great customer service
• Perform routine maintenance and general technical work on engine.
• Ensure overhauling of engine/machines meets vessel planned schedule.
• Ensure safety during work assignment.
• Ability to follow established procedures and practices and read instruction manual.
• Maintain & Ensure instrumentation devices with valid certificate and in good operating condition before use. (All lifting equipment and working tools)
• Report problems or concerns to supervisor immediately
• Accomplish organization mission by completing related results as needed
• A positive “can do” attitude to achieve company’s goals.

Requirements:

• Requires an ITE/Diploma certificate or its equivalent.
• Preferred with relevant experience within the engine overhaul industry, but not mandatory.
• Able to work well in a team with good interpersonal skills.
• Works under moderate supervision.
• On job training will be provided.
• For candidate who have a higher experience will be considered to a senior role.
• Salary will commensurate according to experience & qualifications.

Additional Information:

• 5 days’ work week.
• Transport provided.
• Variable bonus and better medical benefits.
• Career growth & learning opportunity.

Please send your application with availability, current & expected salary. We regret that only shortlisted candidates will be notified. Thank you for applying.

Basic Functions: 

The role is primarily responsible for managing customer orders from receipt to fulfilment, ensuring accuracy, efficiency, and regulatory compliance. It involves close coordination with internal departments, external stakeholders, and logistics providers to ensure a seamless order-to-delivery process. The position also supports inventory planning and ERP system updates to enable smooth operations.

Duties: 
1. Order Management

• Serve as the key point of contact for customers regarding order-related matters.
• Verify customer purchase orders against product authorizations, registration status, and pricing.
• Acknowledge orders and confirm expected ship dates.
• Accurately process and enter orders into the ERP system (M3).
• Follow up on order status, backorders, and delivery timelines.
• Ensure all orders are processed in compliance with company policies and regulatory requirements.

2. Customer Service

• Handle customer inquiries in a timely and professional manner.
• Resolve order discrepancies and coordinate corrective actions.
• Maintain strong relationships with customers through consistent and clear communication.
• Collaborate with the Sales and Finance teams on distributor/intercompany pricing issues and order validation.

3. Inventory & Supply Coordination

• Coordinate with manufacturing sites to align production schedules with demand forecasts.
• Monitor and manage inventory levels to ensure product availability for confirmed orders.
• Participate in sales forecasting and demand planning with regional teams.
• Allocate inventory and manage replenishment for assigned product lines.

4. Logistics & Shipping Coordination

• Liaise with freight forwarders to arrange shipments using the most effective and cost-efficient methods.
• Negotiate freight quotations and recommend shipping options.
• Ensure timely booking, dispatch, and customs clearance of regulated inbound and outbound shipments.
• Prepare and verify shipping documents including invoices, packing lists, permits, and regulatory paperwork.
• Ensure accuracy and adequacy of documents for both local and international shipments.

5. ERP & Record Management

• Maintain accurate and up-to-date records in the ERP system (M3) for all order and supply chain transactions.
• Update and manage shipment records, order status, and inventory data.
• Ensure proper documentation for audit and compliance purposes.

6. Compliance & Continuous Improvement

• Ensure adherence to ISO 13485, FDA QSR 21 CFR Part 820,ISO 9001, and other applicable quality and regulatory standards.
• Identify and recommend process improvements to increase operational efficiency and service quality.
• Support internal audits and participate in quality system reviews when required.
• Perform other duties as assigned from time to time.

Requirements:

• Diploma or Degree In Business Studies/ Supply Chain/Logistics Management, or related field
• At least 2-3 years of relevant work experience.
• Strong communication skills (written and verbal)
• Proactive problem-solving and follow-up skills
• Strong organizational and coordination abilities
• Proficiency in ERP systems (preferably M3)
• Understanding of international shipping and logistics
• Knowledge of controlled and dangerous goods handling
• Familiarity with ISO 13485 / FDA QSR 21 CFR Part 820 /ISO 9001
• Proficiency in Microsoft Office tools

Job Summary:

The Customer Service Officer plays a vital role in supporting the School Head in the daily operations of the school. This multifaceted role encompasses a wide range of responsibilities, including enrollment activities, class management, record-keeping, school maintenance, prospecting, and cashier duties.

Job Description:

Financial & Enrollment:

• Market and promote CLC courses to potential students.
• Engage in daily prospecting activities.
• Assist in the preparation of enrollment reports.
• Perform cashier duties, including the collection and banking of daily cash and cheques.
• Monitor and follow up on outstanding payments.

Area Marketing:

• Collaborate with the Centre Manager to conduct Area Marketing and Industry Colleagues' Surveys.
• Distribute leaflets, brochures, course information, and promotional materials.
• Assist in designing and producing in-house promotional materials.

Customer Service:

• Manage the customer service counter, ensuring a high level of service quality.
• Provide excellent customer service by addressing customer and prospect inquiries, feedback, and complaints.
• Attend to all requests from teachers, students, and customers.
• Conduct Customer Satisfaction Surveys.
• Maintain up-to-date files and records.

General School Operations:

• Conduct daily checks to ensure school safety and cleanliness.
• Monitor the condition of studios and equipment on a daily basis.
• Update and maintain notice boards.
• Handle sales of stocks and textbooks to students, teachers, and customers.
• Monitor stock levels.
• Assist in preparing operations reports.
• Update the SMS system.

Other Responsibilities:

• Handle daily general administration tasks and support service operations.
• Assist in organizing and participating in school activities.
• Address any other related issues as assigned.

Requirements:

• Preferably, candidates should have sales experience.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office.
• A team player with a positive attitude.
• Part-time candidates are welcome to apply.

If you are a proactive and service-oriented individual with the necessary qualifications and skills, we encourage you to apply for this role.

Join our team and contribute to our school's success !

Candidates must have electrical & electronics background with at least 1 year related work experience. You should have good knowledge in electronic equipment repair and able to conduct bench-test and trouble-shooting. Experience in crane industries will be an added advantage.

Requirements:

-         At least 1 year related working experience.

-         ITE in Electrical/Electronics and above

-         Must possess class 3 driving license

-         Strong troubleshooting and analytical skills to resolve technical problems

-         PC literate, ability to read technical drawings/procedures and use a variety of precision testing and measuring instruments.

-         Willing to sign contract for at least 1 year as overseas training is required.

Responsibilities:

-         Troubleshooting & repair of Radio Remote Control Equipment

-         Delivery / inventory control on spare parts

-         May require to perform equipment installation on site either local or overseas

-         Assist in setting up and up-keep the service centre cum warehouse, prepare quotations, updating the inventory list and training.

-         Training will be provided in house and factory in Germany.

Job Description:

1. Manage Customer Maintenance Contracts:

Follow up on maintenance contract statuses and update as necessary.

Prepare new & renewal agreements for maintenance contracts

2. Quotation and Order Processing:

Prepare and follow up quotations for customers both before and after service delivery.

Process and follow up customer purchase orders (PO) and internal purchase requisitions (PR) to suppliers.

Generate Delivery Orders (DO), Packing Lists, and Sales Invoices in accordance with customer PO requirements.

3. Customer Support:

Address inquiries from customers and branches regarding spare part prices and stock availability.

Provide timely and accurate responses to customer queries.

4. Sales Order Management:

Efficiently process sales orders into SAP for accurate record-keeping and inventory management.

5. Maintain strict confidentiality regarding all company data and sensitive information.

6. Perform any other duties assigned by supervisors and management as needed.

Job Requirement:

• Minimum Diploma in Business Administration/Business Management or other related Diploma.
• 2 - 3 years of experience in Sales Admin or Customer Service-related job.
• Basic knowledge in industrial equipment distribution or spare part management.
• Strong communication (both verbal and written) and interpersonal skills.
• Independent and self-motivated, desire to acquire new knowledge, good initiative and with positive working attitude.
• A team player, able to blend in with any groups and work successfully as part of a team.
• Good analytical and problem-solving skills.
• Detail-oriented, meticulous, able to work in a fast-paced environment.
• Able to prioritize effectively, well organized and accomplish assignments within the deadline.
• Proficient in SAP, Microsoft Words, Excel.

IN THIS ROLE YOU WILL:

• Manage petty cash disbursement and maintenance
• Issue manual cheque/ web bank payment per requisition from requestors
• Verify petty cash/ payment vouchers for staff reimbursements
• Prepare and send payment to ad-hoc/ credit terms creditors
• Match petty cash entries against bank entries
• Review accounts payables payment allocation in system and ensure posted cash management
• Update payment requests in web-bank for ad-hoc payments approved by local payables lead
• Review DOE cost accruals at month-end prepared by GSC
• Obtain verification from respective departments for non-trade related invoices
• Manage vendors' statement of accounts (SOA) reconciliation and payments
• Follow up with GSC to reconcile vendors' SOA
• Liaise with departments and vendors to resolve disputed invoices to minimize long ageing
• Liaise with GSC on confirmation of suppliers' invoices per payment processing proposal
• Follow up with suppliers for missing/ late submission of month-end SOA
• Attend to queries from vendors on outstanding payment
• Riase vendor creation ticket in Bizagi and provide guidance to data provider
• Verify completeness of creation and amendment of master vendor code by GSC
• Back-up team members in the payables team
• Manage any other jobs as and when assigned

Roles & Responsibilities

The Rotating Shift Technician is responsible for supporting 24×7 data centre operations, ensuring the reliability, safety, and continuity of all Mechanical & Electrical (M&E), critical infrastructure, and facilities systems in accordance with approved procedures, service level agreements (SLAs), and safety requirements.

·      Perform continuous monitoring, routine patrols, and inspection of data centre infrastructure, critical facilities, and associated equipment.

·      Manage day-to-day maintenance coordination, and escalate any critical troubleshooting requirements that needs to be conducted by manufacturers.

·      Conduct routine checks of M&E and critical systems performance.

·      Record and report daily operating conditions, abnormalities, and system status.

·      Supervise and oversee OEMs, subcontractors, and service vendors performing works on electrical, mechanical, fire, and critical facilities systems.

·      Ensure all vendors deliver competent, safe, and quality services in compliance with contractual obligations, site rules, and safety requirements.

·      Coordinate and monitor scheduled and ad-hoc vendor activities, ensuring proper documentation and work completion.

·      Promptly respond to incidents, alarms, and emergency situations.

·      Execute incident escalation in accordance with approved escalation matrices and emergency response procedures.

·      Provide standby and emergency support when activated, including shift stand-in or additional coverage as required.

·     Ensure proper handover and takeover of duties during shift changes.

·      Carry out duties that comply with approved SOPs (Standard Operating Procedures), MOPs (Method of Procedures), and EOPs (Emergency Operating Procedures).

·      Carry out all work strictly in accordance with site processes, operational governance, and safety regulations.

Location: Singapore

Employment Type: Full-Time

Job Responsibilities

* Deliver food products and supplies from the Central Kitchen to various customer locations and outlets.

* Load and unload goods safely and efficiently.

* Ensure timely delivery according to assigned schedules.

* Maintain cleanliness and basic upkeep of the company vehicle.

* Follow all traffic regulations and company safety procedures.

* Assist with simple kitchen logistics duties when required.

* Complete delivery records and related documentation.

Working Hours: Two shift : Day & Night

Requirements

* Valid Singapore Class 3 Driving Licence.

* Good driving record and knowledge of Singapore roads.

* Physically fit and able to handle loading and unloading duties.

* Responsible, punctual, and hardworking.

* Able to work independently and as part of a team.

* Prior delivery or food industry experience will be an advantage.

Benefits

* Competitive salary.

* Overtime pay (where applicable).

* Annual leave and medical benefits.

* Stable and long-term employment opportunity.

Apply/contact: deshcateringsg@gmail.com

Job Summary

The successful candidate will be part of a small team responsible in managing the end-to-end billing and invoicing process for our operations. You will bridge the gap between logistics, sales and the finance department by auditing shipping logs, matching purchase orders, conducting pricing verification and generating accurate invoices for our clients and suppliers.

Key Responsibilities

Invoice Generation & Processing:

Prepare and issue accurate invoices, debit notes, and credit memos for goods manufactured and shipped, in a timely and accurate fashion, prompt filing of these as necessary.

Three-Way Matching:

Verify invoices against shipping logs, delivery orders, and original purchase orders (POs) to prevent billing anomalies and to ensure billing accuracy.

Cross-Departmental Coordination:

Collaborate with the sales, procurement, and warehouse teams to track shipments and resolve manufacturing-related or invoicing discrepancies, including but not restricted to e.g. goods return.

Vendor & Client Support:

Address billing inquiries, handle incoming phone calls from new and existing clients, routing calls and enquiries to appropriate personnel, route invoices for management approval, and follow up on outstanding accounts receivable.

Data Entry & Record Keeping:

Update master customer/vendor files and log all financial transactions into company ERP or accounting systems.

Some ad-hoc duties related to sales-support such as to assist in preparation of product samples for clients, to complement sales team to furnish price quotation, contacting clients and warehouse on matters related to product delivery.

Good-to-have + Must-haves:

• Experience in related industry
• People skills, team player
• Willingness to learn and good working attitude
• Export documentation knowledge

Note:

This is a fully on-site role.

We provide 13th month annual wage supplement, dental allowances, year-end and performance bonus for the right candidate upon confirmation. Send us your CV today.

Responsibilities

• Servicing, Installation, commissioning and troubleshooting of marine control systems on-board vessel and onshore.
• Mainly job duties at anchorage, shipyard and overseas for installation, commissioning, service, troubleshooting and repair.
• Provide progress report and feedback after service.

Requirements

• Required relevant working experience in repair/servicing, troubleshooting and automation
• Min O Level/ ITE in Mechatronics/Mechanical/Electrical/Marine Engineering
• Able to travel overseas especially on short notice / can work at the night-time or Public holiday
• Able to start work immediately is preferable
• Minimum 5 year experiences and above