Total 261 Customer Service job vacancies in D02 Anson, Tanjong Pagar

• Perm with VB
• Experience in data analytics within Sales & Marketing / Customer Service will be advantageous.
• Preferably with prior CRM, customer experience, customer service operations experience.
• Comfortable working with data, CRM systems (e.g., Salesforce), and cross-functional stakeholders.

Key Responsibilities

• Manage and support customer loyalty and ownership benefit programmes, including coordination with partners and customer onboarding.
• Support customer satisfaction initiatives, including NPS and mystery shopping programmes, identify service gaps, and coordinate improvement actions with internal stakeholders.
• Oversee Customer Relationship Management (CRM) and customer feedback processes, ensuring timely acknowledgement, tracking, escalation, and closure of customer cases through CRM systems.
• Act as a key coordination point for customer feedback across multiple internal functions, including Sales, Service, Operations, Management, and external stakeholders.
• Maintain and manage customer databases, ensuring data accuracy, compliance with data privacy requirements, and effective use of CRM tools.
• Analyse customer data and feedback to support CRM and customer experience improvements.
• Provide operational and administrative support for marketing initiatives, customer engagement activities, and events.
• Support ad-hoc projects and responsibilities as assigned.

Requirements

• Diploma or Degree in Business, Marketing, Communications, Data Analytics, or a related discipline.
• Prior experience in CRM, customer experience, customer service operations, or data analytics will be advantageous.
• Comfortable working with data, CRM systems (e.g., Salesforce), and cross-functional stakeholders.
• Strong communication, coordination, and organisational skills.
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.

Triton AI Pte Ltd

Registration Number: R1975181

EA: 21C0661

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission

• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies

• Understand clients’ backgrounds and write cover letters to best present their profiles

• Ensure high work accuracy is delivered in all applications to the government bodies

• Provide exceptional customer experience and maintain high standards of service

• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time

• Updating and maintaining respective tracking sheets accurately in an organized and timely manner

• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent

• Strong communication skills with Chinese client and good written English skills

• Prior client management experience is required

• Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus

• No prior immigration experience is required as on-the-job training will be provided.

• Good time management skills & must be able to handle a high volume of digital documents

• Ability to plan workload and meet deadlines

Working hours:

Mon to Fri 9am - 6.30pm ( Hybrid Available )

Key Responsibilities

Quotation Preparation

• Prepare and generate quotations based on approved pricing structures and standardized templates
• Ensure all quotation details are accurate, complete, and compliant with internal guidelines
• Maintain proper records of quotations and related documentation for audit and reference purposes

Pricing Review Support

• Assist in reviewing pricing data and validating calculations
• Support updates and maintenance of pricing tables and related documentation
• Identify discrepancies or inconsistencies in pricing data and escalate issues as needed

Administrative Support

• Maintain organized filing and documentation of quotations and pricing records
• Coordinate with internal teams to obtain necessary information for quotation preparation
• Track quotation requests and ensure adherence to turnaround timelines

Excel & Data Management

• Utilize Microsoft Excel to compile, analyze, and maintain pricing and quotation data
• Perform data validation, formatting, and basic reporting using Excel tools
• Maintain structured and well-organized spreadsheets for tracking and reporting

Requirements:

• Diploma or Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• At least 1-2 years of experience in administrative, operations, or pricing support roles.
• Experience with quotation systems or pricing databases is good to have.
• Must have proficiency in Microsoft Excel (formulas, data organization, and basic analysis)
• High attention to detail with accuracy in data handling
• Excellent organizational and administrative skills
• Ability to work independently and manage deadlines effectively
• Familiarity with insurance, financial services, or corporate environments is good to have

About Company:

Our client deals with IT consultancy services, system integration and solutions.

Job Description:

- Responsible to system support and maintenance to ensure daily operations is smooth

- Other ad hoc duties as assigned by the company

Job Requirements:

- Minimum NITEC/Diploma in Electronics Engineering, IT, System Engineering or related qualification

- No experience candidates are welcomed to apply

- Good stamina to work from server room to room and from terminal to terminal

- Ability to work under cold environment in server room

- Good personality and teamwork spirit

Compensation:

- Work location: Changi Airport

- Working hour: 12 hours shift (9am to 9pm and 9pm to 9am, follow roster)

- Shift allowance

- Training provided

Responsibilities:

• Handle and respond daily sales inquiries through phone, email, and other communication platforms, to address the client needs effectively.

• Prepared electronic quotations and proactively managed follow-ups on sales related matters.

• Cultivated strong customer relationships to drive long-term business retention. Preparing and submitting weekly or monthly reports promptly, ensuring they meet designated deadlines, and handled administrative paperwork.

• Assisted the Outdoor Sales in recognizing and pursuing new business opportunities.

• Work closely with internal teams, including operations, finance, and customer service.

• Collaborated with international teams abroad and clients to ensure smooth and efficient shipment processes.

• Carry out any job-related tasks assigned by the Manager, including providing support to Inside Sales team members or addressing urgent needs as they arise.

Job Requirements:

• A minimum of 2-3 years of experience in the sales support sector in Freight Forwarding, Logistics & Supply Chain Management or a related field.

• Proficiency in English (both written and verbal) for effective client communication and collaboration with internal teams.

• Experience in Microsoft Office Suite (Excel, Word, PowerPoint) for data management and reporting.

• Familiarity with shipping Incoterms or a related field is an advantage

Working hours:

Mon to Fri 8.30am - 6pm

Overview
This role provides critical operational support, governance, and project management, ensuring the timely and accurate delivery of key initiatives such as APAC segmentation cycles, roster management, and strategic projects. Partnering closely with regional and global stakeholders, the role is instrumental in reducing administrative burden on sales teams, enhancing data integrity across core systems (e.g. Salesforce, CASE), and ensuring disciplined execution of functional priorities through coordination, rigor, and governance.

Role
Project Management, Governance & Execution

• Provide PMO and governance support across sales initiatives, managing timelines, delivery cadence, and cross-functional dependencies to ensure alignment with strategic milestones.
• Track progress across multiple workstreams, proactively identifying risks, issues, and dependencies, while maintaining leadership visibility through governance artifacts such as cadence decks, trackers, and risk logs.
• Lead and manage recurring PMO governance forums, prioritisation sessions, and working meetings.

APAC Segmentation & Data Governance

• Lead end-to-end execution of APAC segmentation cycles (bi-annual), ensuring Salesforce and CASE readiness, accurate data validation, timely system intake, and issue resolution.
• Coordinate closely with Sales Strategy, Support, Performance, and regional leaders to improve data quality, reduce rework, and safeguard delivery of future segmentation models.
• Support sellers during segmentation cycles with hands-on execution and troubleshooting to ensure accurate seller and account assignments at scale.

APAC White Paper Management

• Support the development of the APAC White Paper, coordinating inputs across regions, functions, and global stakeholders to ensure consistency, completeness, and alignment.
• Consolidate insights, data, and narratives into executive-ready materials, highlighting key themes, challenges, and opportunities across APAC.
• Manage timelines, version control, and review cycles, ensuring delivery meets leadership and governance expectations.
• Prepare summaries, extracts, and supporting materials for leadership review and communication.

Stakeholder Collaboration

• Act as the primary APAC liaison for global initiatives, aligning regional requirements, resolving data issues, and ensuring process and system consistency.
• Collaborate with global stakeholders to align governance cadence, delivery timelines, and dependencies across shared initiatives.
• Ensure consistent, clear, and timely stakeholder communication to drive accountability and milestone delivery.

Requirements

• Bachelor’s degree in business administration or any related discipline.
• Minimum 10+ years of experience in hospitality or related commercial / sales operations roles.
• Working experience with sales systems such as Salesforce, Delphi, CASE, or equivalent platforms.
• Proven ability to manage complex, multi-stakeholder projects with execution discipline.
• Experience handling large-scale, data-driven initiatives, governance documentation, and leadership reporting.
• Excellent stakeholder management, communication, and coordination skills.

 Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Pay:

$12.00 per hour

About Us

Saikyo Pasta is a 12-seat Japanese-Italian pasta restaurant at Icon Village, Tanjong Pagar — built from scratch by a husband and wife who are genuinely obsessed with food. One runs the kitchen, one runs everything else. We started from a home kitchen and we're now taking the next step. We're looking for like-minded people who are just as passionate about food, and we'd love to have you join us!

Shift

Monday – Saturday | 10.30am – 3.00pm (4.5hrs)

Responsibilities

• Greet and seat guests
• Take orders and serve food and beverages
• Explain the menu and make recommendations
• Handle billing and payment
• Rinse and load dishes into the dishwasher during and after service
• Maintain cleanliness of the dining area
• Assist with opening and closing duties

Requirements

• Minimum 1 year commitment
• Reliable, punctual, and a team player
• No experience needed — we will train you

You can apply here or email us at SaikyoPasta@gmail.com, or whatsapp us at +65 87231220

Benefits:

• Food provided

Work Location: In person

Company Overview

Mandala Club is an inclusive community in Singapore offering luxury hospitality, dining, working, wellness, and curated events in a heritage building. Managed by The Mandala Group, it blends design, service, and innovation to create inspiring member experiences.

Job Summary

The Captain at Mandala Club Singapore leads daily operations to deliver exceptional service and create outstanding Members’ experiences in a fast-paced, membership-driven hospitality environment.

Responsibilities

• Lead daily operations at your designated station to ensure efficient team performance and uphold high service standards aligned with Mandala Club’s Mission, Vision, and Values
• Deliver exceptional Members’ experiences by applying proven hospitality expertise and exceeding service expectations
• Engage proactively with Members and guests to listen attentively, identify their needs, and respond promptly and professionally to requests
• Collaborate closely with the Floor Manager and Member Relations Team to coordinate efforts that ensure seamless and personalized experiences for Members
• Address and resolve Members’ concerns or feedback swiftly and respectfully, escalating issues to the Floor Manager when necessary to maintain satisfaction and continuous improvement
• Foster a positive team environment by supporting colleagues and promoting a culture of service excellence and community within the Club

Pay:

$12.00 per hour

About Us

Saikyo Pasta is a 12-seat Japanese-Italian pasta restaurant at Icon Village, Tanjong Pagar — built from scratch by a husband and wife who are genuinely obsessed with food. One runs the kitchen, one runs everything else. We started from a home kitchen and we're now taking the next step. We're looking for like-minded people who are just as passionate about food, and we'd love to have you join us!

Shift

Monday – Saturday | 5.00pm – 11.00pm (6.00hrs)

Responsibilities

• Greet and seat guests
• Take orders and serve food and beverages
• Explain the menu and make recommendations
• Handle billing and payment
• Rinse and load dishes into the dishwasher during and after service
• Maintain cleanliness of the dining area
• Assist with opening and closing duties

Requirements

• Minimum 1 year commitment
• Reliable, punctual, and a team player
• No experience needed — we will train you

You can apply here or email us at SaikyoPasta@gmail.com, or whatsapp us at +65 87231220

Benefits:

• Food provided

Work Location: In person

Key Responsibilities

• Perform name screening to identify clients with adverse news or potential compliance concerns.
• Source and review relevant documentation, news articles, and online information to validate client declarations.
• Evaluate customer accounts and transactions to detect potential risks and escalate findings as needed.
• Assist with filing, record-keeping, and other administrative tasks to support the compliance team’s operations.

Qualifications & Experience

• Degree in Finance, Business Admin or related discipline.

• With 2 + years’ experience in compliance, risk management, or business support within the banking or financial services sector
• Excellent analytical and research skills, with the ability to interpret and corroborate information from multiple sources.
• Attention to detail and accuracy in documentation and reporting.
• Proficiency in Microsoft Office Suite and familiarity with compliance tools or screening systems
• Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Excellent communication skills and ability to work collaboratively with cross-functional teams.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Required Technical Skill Set

·         Responsible for release management of TCS BaNCS Upgrade (scheduled and Ad-hoc) in DBS environment including packing/verification of product deliveries, System Integration deployment and support for User testing & production deployment.

·         Perform Requirement/Impact analysis for Non-functional items & TCS BaNCS related queries.

·         Support TCS BaNCS Integration testing for down/up streams systems of DBS. Also, DBS Infra upgrade activities support like  OS/DB patch, MQ upgrade etc

·         L2 Troubleshooting of technical & functional incidents in Customer environments.

Desired Experience Range

5+ Years

Desired Competencies (Technical/Behavioral Competency)

Must-Have

·         BaNCS security Processing & corporation Action domain Knowledge

·         TCS BaNCS Reconciliation & EUR hands on.

·         Exp in Implementation TCS BaNCS Product suite

·         Production equivalent env preparation and maintenance with prod DB after every major release.

·         SIT Application Maintenance (Deployment, smoke testing etc).

·         Ad Hoc (defect releases)/Monthly  Release management.

·          New Requirements/Product upgrade : Requirement Gathering and Analysis.

·          Testing of Technical Items (TCS BaNCS SI and Arch related) before Production deployment

·         Ad hoc request for like NAP/SI restart, automation of processes etc.

·         Integration testing for down/up streams system (like IPE, Finacle, TDS , CWEB etc).  Ad hoc activity

·         Infra upgrade activities support like  OS/DB patch, MQ upgrade etc.  Ad hoc activity

·         Handling of Non-Functional Requirement (IBGO Control Tower, IBGM alert scripts etc ).

·         TWS  (batch scheduler) Monitoring and management for EOD/Intraday in UAT

Good-to-Have

·         Knowledge of JIRA, PL/SQL, J2ee, JBOSS

·         Should have interest to work in 24/7 project

Responsibility of / Expectations from the Role

1 Should be able to cooperate with the team and adhere to team’s policies

2 Should be able to do effective use of scripts/process to automate the processes

3 Should be able to meet all the milestones in time

4 Should be able to work effectively with team

• Location: Tagore Lane

• Monday - Friday: 8AM - 5.30PM

A technology-driven engineering company delivering intelligent automation, instrumentation, and digital solutions for industrial and water infrastructure systems.

Key Responsibilities:

• Provide sales and customer support including handling enquiries, preparing quotations, and processing orders

• Coordinate order fulfillment and monitor delivery timelines with logistics partners

• Maintain accurate documentation for orders, inventory, and technical records

• Support procurement activities including sourcing and supplier coordination

• Assist in project coordination between sales and technical teams

• Manage returns and resolve product-related issues

• Act as a liaison across departments to ensure smooth operations

Requirements :

• Higher Nitec or Diploma in Engineering, Science, IT, or related fields

• Strong interest in sensors, instrumentation, and IoT solutions

• Familiar with sales coordination, order processing, and customer follow-ups

• Good communication skills to liaise with internal teams and external stakeholders

• Proactive and solutions-oriented mindset

Preferred:

• Experience using ERP systems

• Background in engineering sales or project coordination

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Key Responsibilities

• Act as the main point of contact for customers on airfreight inquiries

• Coordinate closely with customers on shipment requirements and updates

• Prepare and provide accurate quotations based on customer requests

• Follow up on quotations and support conversion to confirmed bookings

• Liaise with internal teams (operations, warehouse, accounts) for smooth execution

• Assist SOE in handling daily sales support and customer servicing tasks

• Monitor and update customers on shipment status when required

• Maintain proper records of quotations and customer communications

• Support ad-hoc duties assigned by SOE

Requirements

• Minimum 1–2 years experience in logistics / freight forwarding preferred

• Basic knowledge of airfreight processes and terminology

• Good communication and customer handling skills

• Able to multitask and work in a fast-paced environment

• Proficient in MS Office (Excel, Outlook, etc.)

• Positive attitude and willingness to learn

Working Hours:

Mon to Fri 9am-6pm

Sat 9am - 1pm ( alternate sat after probation )

You will:
Effectively solve customer inquiries via phone, email
Hold a high bar for Support when owning customer interactions

Identify, document and follow up with engineers on product bugs and features

Advocate for customers by identifying trends in issues and suggesting improvements to processes, policies and products

Recognize errors and draft improvements to content in the external Support Center and internal documentation

Collaborate with members of other teams to root out answers and be a resource to teammates

You have:
The ability to provide support fluently in English
Genuine curiosity about people and business, while possessing the ability to inspire passion in others

Experience in direct customer or client-facing roles

Interest in implementing feedback and dedicated to the improvement of your skills and work

Strong organizational, analytical, written and verbal communication skills

Superb attention to detail

The ability to quickly adapt to new situations and think on your feet

Excellent time-management skills

A desire to help people and improve the community experience

This role is to support the Design & Technology and Art teaching teams in the upkeep and management of workshops, maker spaces, and art studios, ensuring they are safe, well-organised, and equipped for creative learning. The Technician will assist in preparing materials, maintaining resources, and supporting practical lessons both within and outside the classroom. The aim is to create an inspiring, secure, and nurturing environment where students can explore creativity, develop technical skills, and enjoy hands-on learning experiences.

Responsibilities

Design & Technology

• Under the direction of the School DT and STEM Team Lead, participate fully in the preparation of student-centred learning activities and support teaching and learning where necessary

• Ensure that the environment in the Maker Spaces and DT Workshop is well-managed, properly ordered, neatly presented, and that inventory and resources are maintained

• Ensure that the equipment in the Maker spaces is kept well and utilised regularly for various projects and learning opportunities

• Supporting wood, metal, plastics, textiles, electronics and CAD/CAM projects

• Maintaining machinery, hand tools, laser cutters, 3D printers, and sewing machines

• Preparing materials for prototyping, model-making and product design

• Supporting GCSE / IGCSE / A-level style coursework and project work

• Provide training and assistance to the school DT team with regard to the equipment in the Maker Spaces.

• Liaise with teaching staff and prepare for Taster days and Open Houses, miscellaneous workshops and competitions.

Art Support

• In addition to Design & Technology, the post-holder will provide practical and technical support to the Art Department, particularly in the preparation, organisation and presentation of materials and exhibitions.

• Prepare art materials and resources for lessons, exhibitions, and student projects.

• Maintain art studios and ensure proper storage and handling of supplies (e.g., paints, canvases, digital art tools).

• Assist in setting up displays for student artwork and school exhibitions.

• Provide guidance and technical assistance for students working on art projects, including digital media.

General

• To provide any other reasonable duties delegated by the School Management.

• Work with Health and Safety and facilities teams in ensuring safety and compliance with the regulations in place for workshops and studios to be able to operate seamlessly

• Representing the Design & Technology and Art department as a member of the Health & Safety Committee.

• Uphold the highest standards of safeguarding and child protection.

• Demonstrate a strong commitment to continuous professional development and reflective practice.

Position Requirements

• Ability to work under pressure and use of initiative is essential

• Possess highly developed interpersonal and teamwork skills

• Excellent verbal and written English skills

• Mentor pupils on their personal Design and Technology and Art projects

• Experience working as a Design & Technology technician, workshop technician, maker space technician or art technician

• Knowledge of workshop production methods and their safe operations (ie woodworking tools)

• Willingness to learn and grow new skills on the job

• Experience with Textiles/sewing and digital production tools (preferred)

• International experience (preferred).

• An international outlook and understanding of working in diverse environments.

• At least 1 year of experience in working with children or a relevant educational certificate/diploma required.

• Requisite qualifications/ Diploma in Design and Technology or Art

Working hours:

Mon to Fri: 8am to 5pm