Total 134 Customer Service job vacancies in Changi

RESPONSIBILITIES:

• Participates as a member of a customer support team and acts as an interface between customers and the team.
• Communicates and acts upon customer requirements and issues in production meetings.
• Work closely with the engineering team for investigation on complex issues & its solution implementation.
• Commission new machine installation at customer site
• Troubleshooting of circuits, components, instruments and mechanical assemblies
• Reconfigurations of systems and changing of components in accordance to customers' requests
• Able to read & interpret schematic electrical / mechanical drawings
• Handling stock purge and rework / return on faulty parts
• Monitor & track major projects of customer if necessary

REQUIREMENTS:

• Diploma or Degree preferably in Mechatronics, Mechanical, Electrical, Electronics Engineering
• 3-5 years of work experience
• Prior work experience with front-end semiconductor equipment or related products highly preferred
• Able to comprehend mechanical and schematic diagrams
• Able to handle simple reworks within client's premises
• Able to commit to overtimes and willing to be on 24/7 standby for 2 weeks within a month

OTHER INFO:

• Fixed $1000 standby allowance per month
• Additional Overtime Allowance
• Work location: 8 Upper Changi Road North, Singapore 506906 (But will require the incumbent to travel to other sites when necessary)

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Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.

Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Location: Singapore, Changi North Rise

Working Hours: 5 day work week (Monday to Friday)

Benefits:

• Lunch provided (Chinese Cuisine)
• 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
• Medical Benefits
• Leave benefits according to MOM guidelines
• Commission & incentives

Job Summary:

We are looking for a dedicated and customer-focused Customer Service & Sales Executive to join our team. You will be the point of contact for our customers, ensuring their needs are met with professionalism and efficiency. This role involves managing orders, resolving issues, and supporting sales efforts.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone and email
• Process and monitor incoming orders, ensuring timely follow-up and smooth fulfillment
• Handle order changes, cancellations, returns, and exchanges efficiently
• Address and resolve customer complaints with empathy and professionalism
• Provide basic technical support and troubleshoot product/service issues
• Upsell and promote relevant products and services to existing and potential customers
• Manage tenders and contracts (new and existing)
• Achieve performance targets set by Management
• Collaborate with internal teams to resolve service-related issues
• Support other sales-related and administrative tasks as assigned

Requirements:

• Minimum 1 year of experience in customer service or sales support
• Strong communication and interpersonal skills
• Proficient in Microsoft Office; experience with ERP systems for order processing is a plus
• Able to multitask and manage time effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Positive attitude and ability to handle challenging situations diplomatically

We are looking for full time and part time dedicated and passionate teachers who loves being with children and supporting their development.

Responsibilities

- Classroom Management

- To pick and send children to and fro school.

- Supervise and guide the children with their homework

- Activity planning, implementation and evaluation

- Ensure safety and well-being of students

- Some administrative roles

- Any jobs as assigned

Requirements

- At least 3 O'levels

- Able to handle primary school work

- Service orientated with strong interpersonal andcommunication skills

- Team player

- Energetic, responsible and organized.

- Able to do opening of centre at 7am during school holidays

Work location: Ubi
Salary: $1200 - $1800

Kindly write in to sfstudentcare@gmail.com if you are interested.

Job Responsibilities:

1. Manning of tool store front counter

2. Maintaining serviceability of tools

3. Monitor and maintain consumables and expendables at counter (vending machine issuance monitoring and provisioning)

4. Adhering to current processes in place while performing the required roles

5. Identify defective or damaged tools and initiate reporting processes in timely manner

6. Any other duties as assigned by the supervisor

Job Requirements:

1. Min.  'N' Level / NITEC in logistic or equivalent with at least 1 year of relevant working experience or related to toolstore

2. Basic knowledge in MS Excel

3. Knowledge in SAP will be an added advantage

4. Preferably possess with LTA Class 3 driving license or Forklift license

5. Must be able to perform 8 hours rotating shift work including weekends and public holidays

Job Responsibilities:

·       Assist in checking of aircraft components and consumables availability

·       Ordering and monitoring of ad-hoc aircraft components and consumables required.

·       Updating Daily Spares Shortage list and track task completion

·       Communicate with Engineers on spares availability

·       Performing credit back of unused spares

·       Perform installation/dismantling of aircraft components on SAP

·       Managing 3rd party spares inventory

·       Communicate with Customer Support team when required.

·       Carry out any other tasks as assigned by Supervisor or Executive.

Job Requirements:

·       Minimum Higher Nitec in Aerospace Engineering or Equivalent

·       Good communication in written and spoken in English.

·       Able to work in dynamic and fast-moving environment.

·       SAP experienced preferred

·       Must be able to perform Shift Works

Job Responsibilities:

1. Carry out driving duties, including loading, and unloading of aircraft parts within several stores
2. Transport of aircraft parts or staffs from one point to another
3. Assist in logistic duties, including packing and sorting of AOG / critical aircraft parts, manning of stores as per superior’s deployment

Job Requirements:

1. Valid LTA Class 3/4/5 Driving license
2. Candidate with Apron Driving Permit (ADP) will have added advantage
3. Basic computer skill required
4. Must be comfortable with 12 hourly rotating shift work arrangement

Job Responsibilities: -
• To perform basic data entry into excel and SAP system
• To perform picking, packing, stock taking and inventory management
• To maintain store tidiness and organize for easy tracing of stocks;
• To ensure good receiving in order and verifying the quality and quantity of each collection of delivery
• To issue goods receiving of aircraft spare parts and tools to operations

Job Requirements:
• Nitec/O level
• At least 2 years related experience
• Basic computer skill required
• Class 3 /Forklift driving license will be an advantage
• Comfortable with shift work (12-hours rotating) work arrangement

Job Responsibilities:

1.     Planning for installation and removal of pitot/static cover 

2.     Develop timely report on aircraft probe cover status, i.e. Report is generated 3 times daily, 0600, 1200 and 0000. 

3.     React to ad-hoc aircraft changes and update requirement for probe covers installation / 

4.     removal. Includes identifying aircraft bays. 

5.     Receive feedback from LAE on probe cover status and updates accordingly. 

6.     Generate workplan for sections AFM to assign LAE for probe covers. 

7.       Performed any other duties assigned by supervisor. 

Job Requirements:

1.      Min. Professional Cert/Diploma in Aviation or related qualifications with at least 1 year of relevant experience

2.      IT knowledge required

3.      Must be able to perform 12 hours shift work including weekend & public holidays

Job Responsibilities: 

• DAILY FHSQ assignment 

• Monitoring of AC changes and amendment of assignment as required 

• Tracking of long transit & layover AC Part A completion / Ac Log Entry 

• Updating of AC handover task list 

• Receiving all Technical calls 

• Monitor Call backs system and Call Back Chat 

• Monitoring of call backs/Ad Hoc Task and inform AFM for assignment 

• Record chronology of call backs 

• Updating to DE & AFM on the status of call backs. and FPST assistance 

Job Requirements: 

• Min. Professional Cert/Diploma in Aviation or related qualifications with at least 1 year working experience

• IT knowledge

• Must be able to perform 12 hours shift work including weekend & public holidays 

What You Will Do

• Act as the focal point for all AOG-related matters, responding promptly to notifications and initiating the necessary protocols.

• Initiates immediate contact (phone call) with P&WC personnel during AOG or urgent situations.

• Accurately assesses the customer's needs and requirements.

• Provides logistical and commercial support for service-related problems encountered in operation of P&WC engines.

• Collaborate with cross-functional teams, including maintenance, operations, logistics, and quality assurance, to ensure a coordinated and efficient response to AOG events.

• Acts as liaison between CFirst and the appropriate internal groups: Spare Parts, rental engines, MRT, Programs, DAA, PPH, warranty, publications, service investigation, executive team, etc.

• Always work to provide the best return to service plan to P&WC customers

• Establish and maintain effective communication channels with internal and external stakeholders, including airline operations, maintenance teams, suppliers, and regulatory authorities.

• Ensure clear, timely, and concise communication of AOG status, progress, and resolution timelines to all involved parties until the aircraft has returned to service

• Maintains a high standard of etiquette and protocol with the customer during any form of contact.

• Coordinate the allocation of resources and ensure that they are deployed in a timely manner to expedite the troubleshooting and repair process.

• Liaise with maintenance providers, part providers, and replacement asset provider to secure necessary manpower, parts, expertise, engine, and support.

• Maintain accurate and up-to-date records of AOG events, including timelines, actions taken, and resolutions achieved.

• May be responsible to conduct and lead the CFirst AOG meeting on each business day.

• Responsible to generate and issue the CFirst AOG report on each business day.

• Effectively document and manage events with CRM (Customer Relationship Management) system for all customer interactions, including commitments, timelines, actions taken, and resolutions achieved from initiation to closure.
  

  Qualifications You Must Have

  • Bachelor’s degree in engineering or business or related field.

  • 5 years of customer account or program experience in the aerospace industry or in a logistics environment.

  • Proven ability to excel in fast-paced environments managing high volumes of calls, emails, and competing priorities with accuracy and composure.

  • Strong proficiency navigating multiple enterprise IT platforms (e.g., CRM, SAP, Outlook) with the agility to quickly learn new systems.

  • Customer-focused professional with a strong sense of urgency, sound judgment, and excellent decision-making and problem-solving skills.

  • Proactive “go-getter” with a results-driven mindset; hands-on experience in assembly, inspection, or engine/APU maintenance is an asset.
    

  Qualifications We Prefer

  • Experience in the Aerospace and Aero Engine knowledge.

  What We Offer

  • Career and skills development opportunities.

  • Employee scholarship program for further education.

  • Comprehensive health, medical and dental benefits.

  • On-the-job training and in-house/external certifications.

  • Competitive renumeration package.

  • Allowance and overtime benefits where appliable.

  • Company transport provided.

The Planner will report to the Administrative Executive and assist with finance-related matters as well as other ad-hoc tasks.

1. Invoice Management
2. Verify and validate invoices.
3. Verify and summarize accruals for LMD and BMD cost centers.
4. Validate and scan signed invoices for contract vendors, including SASS, Powerforce, Cosmopolitan, Chin Meng Motors, VACS, NSL, Ensure, Paxtec, Tom’s Tyre, and International Testing Co.
5. Document Processing & Payments
6. Raise and scan DMRs for washing, fuel charges, LTA/CAG inspections, and other invoices for non-EC cost centers.
7. Raise CMRs when necessary.
8. Liaise with the finance team regarding invoice payments and other inquiries.
9. Maintain proper billing, documentation, and invoice archiving.
10. Track PO value and monitor contract expiry dates.
11. Vendor & Audit Support
12. Validate vendor quotations.
13. Book of meeting rooms and record meeting minutes.
14. Retrieve job cards for audits.
15. Administrative & Ad-hoc Support
16. Prepare project memos for CEA.
17. Print and archive SASS attendance records.
18. Serve as a backup for administrative and PO-related tasks during staff absences.
19. Assist with ad-hoc tasks, documentation, and report preparation as required.

Job Requirements:

1. Candidate must possess at least Professional Certificate/Nitec/Diploma in Accounting/Finance or related qualifications.
2. Good verbal and written communication skills
3. A team player and willing to learn
4. Good interpersonal and customer service skill
5. Proficiency in Microsoft Office (Words, Excel, Powerpoint, etc)
6. Ability to multitask and handle fast-paced environment

Company Overview

Freight Mark Logistics (S) Pte Ltd is a fast-growing supply chain solutions company in Singapore offering air and ocean freight forwarding, consolidation, trucking, warehousing, and integrated logistics services with strong global partnerships.

Job Summary

Manage and coordinate airfreight, oceanfreight, and trucking shipments to ensure timely clearance, accurate documentation, and effective communication with customers, vendors, and partners.

Responsibilities

• Coordinate airfreight, oceanfreight, and trucking shipments to ensure efficient and smooth operations
• Collaborate with clearance vendors to expedite fast terminal clearance for shipments
• Verify and declare accurate permits for all shipments to comply with regulations
• Coordinate shipment schedules to ensure timely delivery and avoid delays
• Communicate shipment status updates promptly to customers and overseas partners
• Record shipment arrivals and arrange timely delivery and proof of delivery (POD)
• Support cost and selling price accuracy for each shipment job
• Generate accurate and prompt billing invoices for customers
• Monitor vendor service standards and ensure compliance with agreed requirements
• Manage vendor performance to guarantee timely deliveries and quality service
• Respond to requests for quotations (RFQ) and rate inquiries to support sales efforts
• Build and maintain positive relationships with customers to ensure high-quality customer service
• Perform additional duties as assigned by senior management

Job Summary

You will manage airfreight and oceanfreight operations to ensure efficient shipment coordination, fast clearance, accurate documentation, timely updates to customers and partners, and effective vendor performance management.

Responsibilities

• Coordinate airfreight and oceanfreight shipments to ensure efficient and smooth operations.
• Collaborate closely with Clearance Vendors to achieve fast clearance from terminals.
• Verify and declare accurate permits for all shipments to comply with regulations.
• Coordinate shipments promptly to meet delivery schedules.
• Communicate shipment status updates timely to Customers and Overseas Partners.
• Track shipment arrivals and arrange timely delivery and Proof of Delivery (POD).
• Assist in ensuring accurate job costing and selling prices for each shipment.
• Process billing accurately and promptly to customers.
• Monitor vendor service standards to ensure compliance with agreed requirements.
• Manage vendor performance to ensure timely deliveries.
• Respond to Requests for Quotation (RFQ) and rate inquiries efficiently.
• Maintain positive relationships with customers to deliver excellent customer service.
• Perform other official duties as assigned by Senior Management.

Company Overview

Morrison Express, established in 1972, is a global freight forwarder with 1,800+ employees and 70+ offices worldwide. We provide customized air, ocean, and ground freight solutions with advanced IT systems for end-to-end supply chain visibility.

Job Summary

The Air Export Customer Service Officer is responsible for coordinating and supporting end-to-end freight forwarding operations while delivering excellent service to customers. This role acts as the primary point of contact for clients, liaising with internal teams, carriers, and overseas agents to ensure smooth shipment execution, accurate documentation, and timely communication throughout the logistics process.

The ideal candidate is detail-oriented, customer-focused, and able to manage multiple shipments simultaneously in a fast-paced environment.

Responsibilities

• Manage export airfreight bookings from customers and overseas agents to ensure accurate shipment processing
• Coordinate shipment activities with airlines, truckers, and warehouse teams to maintain smooth operations
• Apply customers' SOPs and requirements to ensure service compliance and customer satisfaction
• Respond promptly and effectively to all customer enquiries to maintain high service standards
• Ensure shipments comply with airline, IATA, customs, and company regulations to avoid delays and penalties
• Monitor cargo cut-off times, flight schedules, and shipment status to proactively manage logistics timelines
• Manage customer and company portals to provide traceability and real-time shipment updates
• Build and maintain positive relationships with internal teams and external stakeholders to facilitate collaboration
• Identify and resolve shipment issues such as delays, rollovers, documentation discrepancies, or rate disputes to minimize disruptions
• Support invoicing and cost control processes by providing accurate shipment and cost data
• Review permit reports and ensure all shipments are properly declared to comply with regulatory requirements
• Submit documentation for permit declarations accurately and timely to avoid shipment delays
• Comply with AED requirements and maintain basic knowledge of customs export regulations to support export compliance
• Update shipment uplifting timing in reports and systems to track cargo movements precisely
• Communicate shipment status updates to internal and external stakeholders to ensure transparency
• Perform any adhoc duties assigned by the Supervisor or Manager to support team objectives

Preferred competencies and qualifications

• Experience handling Dangerous Goods shipments to enhance compliance and safety
• Proficiency with CargoWise One system to improve operational efficiency
• Willingness and ability to perform shift work and overtime on weekends to meet business needs

Job Responsibilities

• Lead and mentor a team of customer service executives to drive high performance and deliver exceptional service quality.
• Act as the primary point of escalation for managing intricate operational issues, addressing client concerns, and overseeing effective service recovery.
• Manage daily coordination of air and sea freight shipments
• Prepare quotations for air and sea import/export shipments
• Create and issue Debit Notes (DN) for import/export shipments and follow up with clients
• Review and verify shipping documents (e.g., BL, CIPL, Permit, COO, CNM)
• Evaluate project-based opportunities, prepare quotations, and manage operations
• Handle 3PL and warehouse inbound service quotations, operations, and Delivery Notes issuance
• Build and maintain strong relationships with Singapore clients and overseas partners
• Support business growth through effective client and partner engagement

Key Requirements

• Diploma/Degree in Supply Chain Management, Logistics, Business Administration, or a related field
• Experienced customer service professional in freight forwarding and supply chain, with 3–5 years leading teams to operational excellence.
• Proficient in English and Korean (spoken & written) to liaise with Korean clients and counterparts
• Experience in customer service, preferably in logistics or supply chain
• Strong communication and coordination skills
• Ability to work with cross-functional teams and international stakeholders