Customer Service Representative
Full-time
Junior Executive
Kuala Lumpur, Kuala Lumpur
1 month ago
Job Descriptions:Handle customer inquiries promptly and professionally through phone calls and WhatsApp.Provide accurate and detailed product/service information to customers.Record, update, and maintain customer details in t...
Job Descriptions:
- Handle customer inquiries promptly and professionally through phone calls and WhatsApp.
- Provide accurate and detailed product/service information to customers.
- Record, update, and maintain customer details in the system to ensure data accuracy.
- Assist in troubleshooting and resolving customer issues, escalating complex cases to the relevant department when necessary.
- Ensure high levels of customer satisfaction by delivering timely and effective support.
Requirements:
- Fluent in Malay (spoken & written) is preferably.
- Fluent in Chinese (spoken & written) is an advantage.
- SPM/STPM/Diploma/Degree in any field.
- Prior experience in customer service, call center, or telesales is an advantage.
- Able to work under pressure and meet daily targets.
- Willing to work shift schedules, including weekends and public holidays.
- Positive attitude and good problem-solving skills.
Company Benefits:
- Basic salary + Shift Allowance + Fix Allowance
- EPF, SOCSO, and EIS contributions
- On-the-job training provided
- Career advancement opportunities
- Supportive team environment
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Nearby public transport
- Free snacks / Happy hours
Over 90% of us were born in the 90s, but we are 100% skilled in what we do. We embody 200% Fun, Passion, and Love as Evangelists for perfection.
Whether you are a job seeker searching for the perfect position or a business seeking to hire candidates with the necessary skills and positive attitude – we are here to provide assistance.
We strive for excellence in serving your comprehensive staffing needs. Our approach is to tailor our services to fit your unique requirements. At our company, we are passionate, committed, and always seeking innovative ways to customize our services. Our aim is to combine our local knowledge and global expertise to deliver top-quality candidates that are perfectly suited to the unique requirements of each of our clients.
