Customer Service Executive
Full-time
Senior Executive
2 months ago
Attend to customer's enquiries on job order status, availability and co-ordination of tasks.Execution of customer's orders, processing and summarizing.....
- Attend to customer's enquiries on job order status, availability and co-ordination of tasks.
- Execution of customer's orders, processing and summarizing the essential information given into the job order form with required attachments.
- Use of Trade-net to provide the Value-Added Service of permit declaration for customers.
- Prepare orders for Planner and follow-up with customers when there are incomplete information or documents.
- Coordination for booking of chemcare in PSA for DG Isotanks or containers.
- Collate information for planner if there are any changes for the day itself for delivery.
- Ensure all delivery orders/ weighing tickets are received once job completed and forward to customers as proof of delivery.
- Closing of job orders for billing once job is completed.
- Prepare documents and arrange for dispatch to deliver to shipping lines/ customers.
- Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.
Job Requirements:-
- Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field.
- At least 1 year of working experience in the transport and logistics industry.
- Strong attention to detail and ability to work under pressure.
- Excellent organizational and problem-solving skills.
Official account of Jobstore.
