Total 1,073 technical engineer job vacancies in Customer Service category in Singapore

Job Responsibilities:

• Responsible for troubleshooting equipment failures
• Plan, schedule and perform predictive and corrective maintenance    
• Ensure accurate and updated maintenance records.
• Provide maintenance report and conduct meeting
• Develop and implement maintenance procedures
• Track uptime, downtime, MTBF and MTTR of CDS
• Perform FMEAs and implement solutions
• Manage spare parts inventory and ordering
• Lead Shift Technicians in the timely completion of all required tasks
• Training of technicians/ customer personnel on equipment (i.e CDS and SDS) operation and maintenance
• Ensure high standard on safety and housekeeping and assist in such audits
• Generate reports and presentations on all related activities
• Lead startup, commissioning, installation of CDS, SDS and process systems
• Involved in improvement plan
• 24 hour standby for emergency activation or shutdown
• Perform miscellaneous job-related duties when necessary.

Job Requirement:

• Diploma / Degree in Engineering
• Min 2 years of experience in relevant industry
• Strong customer facing skills
• Fluent in written and spoken English to ensure clear communication with clients and team members

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 3,500 to SGD 4,500 monthly, 13th month, SGD 250 transport allowance

Specific Responsibilities

• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project
• Provides after sales technical support, troubleshooting and site service to customers in a timely manner to ensure that the product is operational.
• Handles wide range of diesel generator sets (small to large capacity) to provide support to departments in terms of service and training
• Ensures all technical and training documents are up-to-date and organized
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved
• Provides technical assistance on factory test of special projects
• Investigates root causes of failures and recommend solution
• To deal with customer on the warranty issues from technical aspect
• Performs any other service and training duties as and when assigned

Qualifications / Requirements

• Diploma in Mechanical Engineering with at least 2 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and South East Asia Region
• Prior experience with engines (MHI, MTU, John Deere, Volvo) will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,000 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

- 2 years contract (renewable/convertible)

- Up to $3,800

- Mon – Fri: 8.30am–6pm

- Ang Mo Kio /Jurong East (shuttle service from Yio Chu Kang to Ang Mo Kio MRT)

Job Responsibilities:

This position reports directly to Corporate Business Operations and is tasked with providing dependable, secure, and responsive IT helpdesk services. The IT Service Engineer is responsible for supporting end users, overseeing incident management and service requests, and ensuring the maintenance of IT assets in accordance with corporate policies and audit standards to facilitate efficient daily operations.

• ​Deliver Level 1 and Level 2 IT support for end-user devices, systems, and enterprise applications.
• Diagnose and resolve hardware, software, network, and access issues in compliance with SLA requirements.
• Log, monitor, and manage incidents and service requests efficiently.
• Utilize AI-driven tools to enhance productivity and optimize IT support workflows, promoting timely issue resolution and ongoing service enhancement.
• Conduct IT asset provisioning, tagging, registration, and disposal in accordance with organizational policies.
• Facilitate user onboarding and offboarding processes, including account setup and equipment management.
• Provide support for meeting rooms, collaboration platforms, and end-user productivity solutions.
• Escalate complex technical and security matters to appropriate teams when necessary.
• Develop and maintain SOPs, knowledge base documentation, and other support materials.
• Project and Ad Hoc Responsibilities: Supervise assigned IT projects and undertake additional IT-related duties as required.

Period:

• 2 years contract (renewable/convertible)
   

Location:

• Ang Mo Kio /Jurong East (shuttle service from Yio Chu Kang to Ang Mo Kio MRT)  

Working hours:

• Mon – Fri: 8.30am–6pm 

Salary:

• Up to $3,800

Job Requirements:

• Diploma or degree in Information Technology, Computer Science, or a related field.
• One to three years of experience in IT Helpdesk, Desktop Support, or Service Desk positions.
• Familiarity with Windows operating systems, Microsoft 365, endpoint devices, and fundamental networking concepts.
• Excellent customer service, communication, and problem-solving abilities.
• Demonstrated organisational skills with the ability to manage multiple tasks efficiently.
• Proven capability in practising cybersecurity policies, including proficiency in key cybersecurity principles, vulnerability scanning, and system hardening methods.
• Exposure to ITIL methodologies, ISO 27001 standards, or audit-related environments is considered advantageous.
• Experience with or familiarity in AI development, participation in AI-related projects, or knowledge of AI technologies is highly regarded.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

faiza@successhrc.com.sg (Reg No: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg 

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,500 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Responsibilities:

• To attend weekly meeting and presentation 
• To write technical report 
• To handle specific jigs during service jobs 
• Assist senior colleagues to perform higher-level job like robot teaching & sub-units 
• To perform 24x7 standby duties based on roster 
• To perform ad-hoc shift work when needed when required
• To perform ad-hoc delivery work 

Requirements:

• Higher Nitec/Diploma in Electronics/Electrical /Microelectronics Engineering
• Cleanroom working experience preferable but not a must 
• Machine setup/installation/modification/servicing/trouble shooting/repair 
• Willing to travel occasionally 
• Able to work irregular hours when required 

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.
EA License | 18C9251 WGT Group
Registration No | R22111484

Location: Lavender (Near MRT)

Employment Type: 3-Year Contract

Allowance: $200 Shift Allowance

Working Hours (Shift-Based):

• 8:00 AM – 5:30 PM
• 10:30 AM – 8:00 PM

Eligibility: Singaporean only

Why Join Us: 18 days Annual Leave, 1-month Completion Bonus, stable 3-year contract, and $200 monthly shift allowance.

Key Responsibilities

1. Issue Management - Log all incoming calls and emails and record sufficient information to facilitate effective incident processing. Identify the impact, urgency, and priority of incidents.
2. Provide initial troubleshooting and support for incidents. 
3. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress. 
4. Seek confirmation for closure from the user when resolution is provided. 
5. Serve as the first point of contact for all incidents.
6. Prepare issues statistics for reporting purposes. 
7. Prepare daily, weekly and monthly report Daily monitoring 
8. Liaise with the client to clarify the issue and assign the issue to the team for resolution. 
9. Track and report on issue resolution. 
10. Assess common issues and suggest improvement points. 
11. Track and report on day-to-day operations to maintain system stability

Semiconductor - Service Engineer

• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.30am – 5.00pm
• Monthly Salary: Base up to $3000 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Contract

Company Overview

The company is a well-established global leader providing advanced production systems and technical services in the printed circuit board and semiconductor industry. The company uses cutting-edge Japanese technology and offers strong opportunities for learning and career growth.

Responsibility

• Install, configure, and maintain production machinery at local and regional sites.
• Diagnose and resolve equipment issues to ensure optimal performance and minimize downtime.
• Manage spare parts inventory to support timely and effective maintenance activities.
• Travel domestically and internationally for project assignments, training, and technical support.
• Collaborate with clients and internal teams to troubleshoot and resolve technical challenges efficiently.
• Maintain accurate documentation of service activities and provide regular updates to stakeholders.
• Comply with all safety regulations, workplace procedures, and environmental protocols to ensure a safe working environment.

Requirements

• Diploma or equivalent in Electronics/Electrical/Microelectronics Engineering or related fields
• Frequent overseas travel for training and service assignments may be required; candidates with flexibility to travel will be viewed favorably.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Location: Kaki Bukit
Salary: Up to $4400 (Basic) + AWS + VB
Working Hours: Monday to Friday; 8:45 am - 5:30pm

Key Responsibilities

• Lead testing & commissioning of newly installed equipment
• Identify equipment defect, perform analysis and execute restoration works
• Ensure all works comply with WSHA regulations & Environmental Policies
• Monitor & document all instruments to ensure properly calibrated and maintained

Requirements

• Min Diploma in Mechanical, Electrical or Mechatronic Engineering
• Capable of team leadership, staff motivation, and problem-solving

Email resume to chiewjie@recruitlync.com or WhatsApp +65 87848422 (No calling, thanks!)
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

Job Summary:
We are seeking a proactive and customer-centric IT Helpdesk Engineer to deliver first-line technical support across enterprise IT environments. This role is the frontline of IT service excellence, ensuring seamless end-user experience, rapid incident resolution, and strict SLA performance.

Key Responsibilities

• Provide L1 and L2 technical support for desktops, laptops, mobile devices, and business applications
• Diagnose and resolve issues related to Windows, Microsoft 365, email, VPN, printers, and network connectivity
• Manage incident and service request tickets via ITSM tools with full documentation
• Perform user account administration in Active Directory and Azure AD
• Support onboarding, offboarding, and asset deployment activities
• Escalate complex technical issues to infrastructure and application teams
• Maintain strong communication with users on ticket status and resolution progress
• Ensure compliance with security, audit, and operational procedures
• Participate in shift rotation and standby support when required

Required Technical Skills

• Strong troubleshooting experience in Windows 10 and 11 environments
• Hands-on exposure to Microsoft 365, Outlook, Teams, and OneDrive
• Basic network knowledge including LAN, WAN, DNS, and VPN
• Familiarity with ITSM platforms such as ServiceNow, Remedy, or equivalent
• Basic knowledge of Active Directory and endpoint management tools
• Experience supporting hardware, printers, and mobile devices

Qualifications and Experience

• Diploma or Degree in Information Technology or related discipline
• Minimum 1 to 3 years of service desk or IT support experience
• Fresh graduates with strong technical aptitude are welcome to apply

Core Competencies

• Strong customer service and communication skills
• High sense of ownership and accountability
• Ability to thrive in fast-paced support environments
• Structured problem solving and documentation discipline
• Team-oriented with strong learning agility

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Xnergy is a multi-VC-funded and sovereign-backed global deep-tech leader in high-power universal wireless charging for electrified mobility. With deployments in close to 40 countries and adoption by nearly 120 autonomous robotics companies, Xnergy was recognised as an APAC 25 company in 2020 by Cleantech Group.

The APAC25 is an annual list of 25 private sustainable innovation companies recognised for their potential to make a significant impact over a five- to ten-year horizon.

Headquartered in Singapore, Xnergy is expanding its geographical presence into key markets, including the US and LATAM.

The Customer Success Engineer serves as the technical liaison between the company and its clients’ engineering teams, ensuring that software and hardware solutions are effectively implemented and tailored to meet customer needs. This role combines engineering expertise, strong problem-solving capabilities, and customer engagement to deliver and support high-quality solutions.

The US-based role will be located in Detroit with domestic travel, while the Asia-based role will be located in Singapore with regional travel. Customer Success Engineers in Asia may be seconded to other regional offices for 1–3years during their tenure.

Essential Functions/Responsibilities

1. Technical Support & Troubleshooting

·      Collaborate with clients to identify and resolve technical issues

·      Analyse system requirements and recommend tailored solutions

·      Debug, diagnose, and resolve application or performance issues both locally and remotely

2. Product Development & Customisation

·      Adapt existing software or hardware to meet specific client requirements

·      Assist in the design, testing, and deployment of customised applications

·      Provide feedback to product teams for continuous improvement

3. Customer Interaction

·      Work closely with clients to understand their business processes and technical needs

·      Conduct training sessions and workshops to support effective solution adoption

·      Build strong relationships to ensure customer satisfaction and retention

4. Project Management

·      Collaborate with cross-functional teams to ensure timely project delivery

·      Manage client expectations, timelines, and deliverables

·      Prepare documentation and reports for stakeholders

5. Sales &Pre-Sales Support

·      Provide technical expertise during the sales process, including demos and presentations

·      Support proposal development and define technical requirements for potential clients

Education and Experience

1.       Bachelor’s degree in Engineering (e.g., Electrical & Electronics, Software, Mechatronics, or related fields)

2.       Proficiency or familiarity with programming languages (e.g., Python, C, C++) is a plus

3.       Minimum 2–3 years of experience in field applications or deployment of mobile robotic systems is an advantage

4.       Experience in application development, troubleshooting, or technical support

5.       Strong communication and interpersonal skills to engage effectively with clients and teams

6.       Analytical mindset with strong problem-solving abilities

7.      Willingness to travel overseas to support global clients

Please submit your application to Ms Kristina at kristina@xnergytech.com for further discussion.

Job Responsibilities:

• Perform installation, setup, and commissioning of semiconductor probers at customer sites
• Carry out preventive maintenance and troubleshooting of equipment
• Diagnose and resolve mechanical, electrical, and software-related issues
• Provide on-site technical support and training to customers
• Prepare service reports and documentation after each service activity
• Coordinate with internal teams and principals for technical escalation
• Support customers across Singapore and overseas when required

Job Requirements:

• Diploma or Degree in Electrical, Electronics, Mechanical Engineering, or related field
• Minimum 2–5 years of experience in semiconductor equipment support (prober experience preferred)
• Strong troubleshooting skills in mechanical and electrical systems
• Basic understanding of wafer testing processes is an advantage
• Willing to travel frequently (regional travel required)
• Able to work independently and under pressure
• Good communication and interpersonal skills

Job ID: 1507033

Job Summary:

Drive service revenue growth and manage key customer accounts by delivering lifecycle service solutions within the ACMV industry.

Responsibilities:

• Drive service revenue growth through a balanced focus on new business development and existing account management
• Promote and sell ACMV service offerings, including preventive and corrective maintenance, annual service agreements, spare parts, and repair services
• Conduct site visits and technical assessments to identify service, upgrade, and retrofit opportunities
• Prepare and submit quotations, proposals, and tenders within stipulated timelines
• Follow up on leads, proposals, and tenders to achieve sales closure and revenue targets
• Manage and develop relationships with key and strategic customer accounts
• Act as the primary point of contact for assigned customers and ensure service satisfaction
• Understand customer requirements and propose tailored, value-added service solutions
• Drive contract renewals, customer retention, and account growth
• Identify opportunities for system upgrades, retrofits, optimization, and equipment replacement
• Provide basic technical recommendations for ACMV systems and performance improvement initiatives
• Coordinate with internal service, engineering, and operations teams to develop cost-effective solutions
• Ensure smooth handover from sales to service execution
• Maintain accurate sales records, forecasts, and reporting

Requirements:

• Minimum 3 to 5 years of experience in service sales, technical sales, or within the ACMV industry
• Basic knowledge of HVAC/ACMV systems such as AHU, chilled water systems, and CRAC units
• Strong communication, negotiation, and interpersonal skills
• Self-motivated, results-oriented, and able to work independently
• Experience in managing key or enterprise accounts is an added advantage
• Exposure to data centers, commercial buildings, or mission-critical facilities is an added advantage
• Familiarity with service contracts, maintenance operations, and enterprise sales is an added advantage

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Yang Soon Meng

EA Personnel Reg. no.:R25157469

EA License no.: 07C5771