Total 5 survey interviewer job vacancies in Customer Service category in Singapore

Days: Mon - Fri, 8.30am - 6pm/9am - 6.30pm
Location: Raffles Place
Duration: 1 year contract renewable

Responsibilities:

• Target potential clients through calls/site visits for info gathering
• Build and maintain strong client relationships
• Identify and develop new survey strategy opportunities
• Communicate survey value clearly to respondents
• Collect and verify survey responses via calls, emails, visits
• Input accurate response data
• Report customer feedback and industry insights
• Collaborate with team for cohesive client/survey approach
• Communicate effectively and actively listen to respondents
• Ensure KPIs and targets are consistently met

Requirements:

• Singaporeans ONLY
• Minimum A/Diploma/Degree.
• Meticulous and detail oriented.
• Excellent communication skills, problem-solving skills and analytical skills.
• Confident, persuasive, good reasoning, proactive and willing to go extra mile.
• Strong interpersonal skills to assist survey participants effectively.
• Prior experience in survey administration/market research/consultancy/PR firm/customer service call centre/telemarketing/HR practice/Corporate sales/marketing experience will be a plus.
• Independent and self-motivated to achieve monthly KPIs
• Proficient in MS Excel, email communication and internet browsing hands-on experience in these areas.

Interested applicants can forward your updated resume to yewcheong.hui@cornerstoneglobalpartners.com

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Company Registration Number: 201622755N|EA License: 19C9859| Registration Number: R24124511
Hui Yew Cheong

• Location: Novena
• Employment Type: up till Dec 2026
• Working hours: Mon - Sun, 5 working days per week, 11am to 8pm/12pm to 9pm

Job Summary

We are looking for a proactive and detail-oriented Market Surveyor to support data collection and reporting activities for market research projects. The role involves engaging with respondents, ensuring accurate data entry, and meeting project timelines. Candidates should have strong communication skills, a customer service background, and flexibility to work on weekends.

Key Responsibilities

• Assist respondents in completing surveys online or through manual collection methods.
• Accurately enter collected data into the system and ensure data integrity.
• Conduct field visits for respondents who cannot be reached via phone.
• Update call outcomes and survey progress daily using assigned tools (e.g., Excel).
• Collaborate with team members to achieve survey completion targets.
• Handle respondent objections professionally and encourage participation.
• Prepare accurate daily reports on productivity and survey completion.
• Review and correct (“clean”) survey data flagged for errors or ambiguities.
• Maintain detailed case notes for each respondent to support follow-up actions.
• Adhere to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Meet established Key Performance Indicators (KPIs).
• Perform other ad-hoc duties as assigned.

Requirements

• Minimum Diploma qualification in Business, Marketing, or related field.
• Customer Service Experience: At least 1–2 years in a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficiency in MS Office (Excel, Word) and basic data entry tools.
• Availability to work on weekends as required by project schedules.
• High attention to detail and ability to maintain confidentiality.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

Days: Mon - Fri, 8.30am - 6pm/9am - 6.30pm
Location: Tanjong Pagar
Duration: 1 year contract renewable

Responsibilities:

• Target potential clients through calls/site visits for info gathering
• Build and maintain strong client relationships
• Identify and develop new survey strategy opportunities
• Communicate survey value clearly to respondents
• Collect and verify survey responses via calls, emails, visits
• Input accurate response data
• Report customer feedback and industry insights
• Collaborate with team for cohesive client/survey approach
• Communicate effectively and actively listen to respondents
• Ensure KPIs and targets are consistently met

Requirements:

• Singaporeans ONLY
• Minimum A/Diploma/Degree.
• Meticulous and detail oriented.
• Excellent communication skills, problem-solving skills and analytical skills.
• Confident, persuasive, good reasoning, proactive and willing to go extra mile.
• Strong interpersonal skills to assist survey participants effectively.
• Prior experience in survey administration/market research/consultancy/PR firm/customer service call centre/telemarketing/HR practice/Corporate sales/marketing experience will be a plus.
• Independent and self-motivated to achieve monthly KPIs
• Proficient in MS Excel, email communication and internet browsing hands-on experience in these areas.

Interested applicants can forward your updated resume to yewcheong.hui@cornerstoneglobalpartners.com

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Company Registration Number: 201622755N|EA License: 19C9859| Registration Number: R24124511
Hui Yew Cheong

Days: Mon - Fri, 8.30am - 6pm/9am - 6.30pm
Location: Tanjong Pagar
Duration: 1 year contract renewable

Responsibilities:

• Target potential clients through calls/site visits for info gathering
• Build and maintain strong client relationships
• Identify and develop new survey strategy opportunities
• Communicate survey value clearly to respondents
• Collect and verify survey responses via calls, emails, visits
• Input accurate response data
• Report customer feedback and industry insights
• Collaborate with team for cohesive client/survey approach
• Communicate effectively and actively listen to respondents
• Ensure KPIs and targets are consistently met

Requirements:

• Singaporeans ONLY
• Minimum A/Diploma/Degree.
• Meticulous and detail oriented.
• Excellent communication skills, problem-solving skills and analytical skills.
• Confident, persuasive, good reasoning, proactive and willing to go extra mile.
• Strong interpersonal skills to assist survey participants effectively.
• Prior experience in survey administration/market research/consultancy/PR firm/customer service call centre/telemarketing/HR practice/Corporate sales/marketing experience will be a plus.
• Independent and self-motivated to achieve monthly KPIs
• Proficient in MS Excel, email communication and internet browsing hands-on experience in these areas.

Interested applicants can WhatsApp at 98739982 to learn more about the role or forward your updated resume to yewcheong.hui@cornerstoneglobalpartners.com

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Company Registration Number: 201622755N|EA License: 19C9859| Registration Number: R24124511
Hui Yew Cheong

Opportunity to work on Research and Statistics work in the Public Sector

4.5 months' renewable contract for 1 year with bonuses
Mon to Fri, Office Hours
Benefits - AL, Medical Leave and extensive medical benefits

Job Responsibilities:

• Answer phone and email queries from respondents to ensure the accuracy of corporate survey.
• Conduct follow up call chasers and reminders.
• Data entry of selected survey returns into the survey system.
• Maintain a call log to keep track of contact rate.
• Conduct random checks of data entered survey forms to ensure data accuracy.
• Assist officers in data clarifications.
• Perform desktop research on the internet for supplementary information

Looking for:

• Singaporeans only
• Have at least one (1) year of experience in market research, customer service, sales or survey interviewing
• Data entry experience
• Tech savvy with good working knowledge of Microsoft Word and Microsoft Excel
• Proficient in English (spoken & written) and have the confidence to conduct surveys in English over telephone interviews.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chloe Chew (R1768631)
ScienTec Consulting (ScienTec Personnel) - 11C5781