Total 892 support analyst job vacancies in Customer Service category in Singapore

Be part of a reputable logistics MNC handling customer coordination for food and healthcare accounts! Attractive Staff Benefits and good career opportunity!

Position: Logistics Support Officer

Salary: $2,000 – $2,400

Working Hours: Monday – Friday, 8.00am – 6.30pm

Location: West

Responsibilities:

• Handle customer enquiries via phone and email

• Process orders and coordinate deliveries

• Update shipment status in internal systems

• Prepare reports and maintain accurate documentation

• Liaise with warehouse and operations teams to ensure smooth fulfilment

Requirements:

• Proficient in MS Office

• Good communication and coordination skills

• Detail-oriented and organised

• Prior customer service or logistics experience preferred

Perks:

• Stable weekday schedule

• Structured corporate environment

• Transport provided at selected MRT stations

Interested?

Kindly WhatsApp 8839 0096 and mention “(CS2026)”.

Only shortlisted candidates will be notified.

Epiphanius Tan (R26160523)

Crew By HRnet | HRnet Ventures Pte Ltd (24C2435)

Job Overview

We are seeking a highly experienced Senior UNIX Support Engineer to support mission-critical AIX platforms within banking and government environments. This role involves managing OS lifecycle, leading End-of-Support (EOS) upgrades, and ensuring high availability, security, and compliance with organizational and regulatory standards.

The ideal candidate will have strong experience in production support environments, with a focus on system stability, automation, and adherence to ITIL processes and security policies.

Key Responsibilities

• Lead and manage AIX OS End-of-Support (EOS) upgrades across critical systems
• Collaborate with application, infrastructure, and security teams to ensure seamless upgrade planning and execution
• Define and enforce UNIX system configuration standards and governance policies, aligned with organizational and regulatory requirements
• Ensure systems meet availability, performance, resilience, and security standards
• Provide L2/L3 production support, including incident, problem, and change management in line with ITIL framework
• Perform root cause analysis (RCA) for major incidents and implement preventive measures
• Drive system recovery and service restoration with urgency in high-impact scenarios
• Automate operational processes using Perl, KSH, and Python scripting
• Manage and support DevOps and automation tools such as Git/GitHub, Jenkins, Docker, Kubernetes, Ansible, Puppet, Chef, and monitoring tools like Nagios
• Lead system performance tuning and capacity planning initiatives
• Review and govern change requests, ensuring compliance with internal controls and audit requirements
• Manage backup, recovery, and disaster recovery processes in accordance with business continuity plans
• Ensure timely patching, upgrades, and vulnerability remediation for OS and system software
• Support security audits, compliance checks, and regulatory reporting requirements

Key Deliverables

• Successful and compliant delivery of AIX OS upgrade and lifecycle management
• High system availability, stability, and performance in production environments
• Implementation of automation solutions to reduce manual effort and operational risk
• Compliance with security, audit, and regulatory standards (e.g., MAS guidelines, internal IT policies)

Requirements

• Minimum 5 years of hands-on experience in UNIX system support, with strong expertise in AIX
• Proven experience in banking, financial services, or government project environments
• Strong knowledge of AIX system administration, including volume management, file systems, clustering, NTP, DNS, SSH, and monitoring tools (e.g., TSM, ITM)
• Experience in production support (L2/L3) with exposure to incident, problem, and change management
• Solid experience in UNIX troubleshooting, performance tuning, and system optimization
• Hands-on experience with server clustering and high-availability environments
• Familiarity with DevOps tools and CI/CD pipelines
• Good understanding of IT security, vulnerability management, and compliance standards
• Knowledge of networking and data communication concepts
• Experience supporting middleware and enterprise applications on UNIX platforms is an advantage
• Regional support experience is preferred

Preferred Skills & Competencies

• Strong understanding of ITIL processes and service management best practices
• Ability to work in high-pressure, mission-critical environments
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent stakeholder management and communication skills
• Proactive, detail-oriented, and able to work independently
• Please note this is a shift-based role.

ALG is hiring Ground Support Equipment Technicians for a leading Aviation MNC.

This is a 2-year contract role with AWS and strong potential for extension or conversion to a permanent position.

Job Responsibilities:

• Expertise in MRO Maintenance, repairs & services, in particular for GSE & airport vehicles & similar equipment.
• Expertise on different systems (diesel/electronics/hydraulics/mechanical etc
• Maintenance expertise in component back shops as well as in operating modern maintenance workbay with use of test equipment and maintenance manual & computerized maintenance management systems
• Ensure technical crew to assess the reports correctly.
• Identify required spares, carryout inspections, servicing, tests, operating procedures, or part replacements identified, in a correct manner for quality, safe & productive job completion

Job Requirement:

• Able to work independently/their teams/ teams with SAS staff.
• Technicians qualified with automotive or GSE suitable industrial equipment maintenance tradesman
• Able to manage & follow up the knowledge & skills specific to SAS equipment.

*Singapore Citizens and Permanent Residents are encouraged to apply

If you are interested in this role, please APPLY NOW!

Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R22105273

• Trusted brand presence worldwide
• Globally established organization

About Our Client

The employer is a well-established organisation operating within the electronics industry.

Job Description

• Manage end-to-end order processing in SAP S/4HANA, ensuring accuracy in pricing, availability, delivery timelines, and overall order integrity
• Act as the primary point of contact for customers and partners (including sales teams, distributors, and end users), handling both pre- and post-sales inquiries with clear, professional communication
• Monitor order progress proactively, providing updates on shipment status, backorders, delays, and resolving issues such as order blocks or system discrepancies
• Handle returns, billing adjustments, and credit/debit note requests, ensuring timely follow-through until full resolution
• Coordinate closely with cross-functional teams (Sales, Finance etc) to address operational challenges and ensure smooth order fulfillment
• Support documentation and compliance requirements by preparing and validating shipping, certification, and customs-related documents for India and Southeast Asia markets
• Maintain accurate records and case tracking using CRM tools (e.g., Salesforce), while upholding high standards of data quality and documentation
• Drive service excellence by contributing to process improvements, supporting team coverage when required, and meeting KPIs such as order accuracy, on-time delivery (OTIF), and customer satisfaction

The Successful Applicant

• Possess a Degree in Business, Supply Chain or any related discipline, with at least 4 years of experience in customer service, order management, or a related function
• Hands-on experience with SAP systems, ideally within an S/4HANA environment
• Exposure to Salesforce or other CRM platforms is advantageous
• Possess strong communication and the ability to work with various stakeholders
• Detail-oriented with a proactive mindset, demonstrating strong ownership and problem-solving capabilities
• Self-driven and able to manage tasks effectively with minimal supervision
• Proficient in Microsoft Office 365, particularly MS Excel for data handling and reporting
• Adaptable to supporting multiple markets

What's on Offer

• Competitive salary package.
• Opportunity to work within a leading company in the electronics industry.
• Permanent role offering stability and growth potential.

Contact

Kimberly Choo (Lic No.: R22109855 / EA No.: 18S9099)

Quote job ref

JN-032026-6983415

Phone number

+65 6533 2777
Michael Page International Pte Ltd | Registration No. 199804751N   

Key Responsibilities:

• Plan and deploy daily manpower resources according to weekly schedules
• Coordinate both contractual and ad hoc job schedules as part of the Client Success department
• Ensure adherence to internal SOPs and external quality standards (including ISO 9001 QMS)
• Handle and resolve customer complaints via phone and email; conduct follow-up service calls or visits to ensure satisfaction
• Serve as the Quality Management Representative to maintain ISO compliance
• Act as the Single Point of Contact for clients within the assigned zone
• Respond to customer enquiries and provide timely resolutions
• Execute billing-related activities
• Collaborate with Area Managers to meet operational KPIs
• Handle administrative tasks alongside other team members
• Perform any other related duties as assigned by immediate superior

Key Result Areas (KRAs):

• Timely and effective manpower deployment
• High customer satisfaction through proper handling of feedback
• Compliance with ISO 9001 QMS standards
• Accurate job scheduling and billing
• Achievement of operational productivity targets
• Strong coordination and communication within internal teams and with clients

Requirements:

• Minimum 2 years of relevant experience in pest control or a related service industry
• Preferably holds a diploma or tertiary qualification
• Familiarity with ERP systems is an advantage
• Possession of a valid NEA Vector Control Operator (VCO) license is a bonus
• Results-oriented, self-driven, and able to work independently
• Strong interpersonal, presentation, and communication skills
• Sociable and proactive in client engagement

Position: Analyst/Senior Analyst, Helpdesk Support- perm

We are hiring for Asian brokerage firm.

Our client is a leading brokerage and investment bank with a reach extending across ASEAN, the UK and the US, offers a comprehensive suite of services. These include corporate finance & advisory, navigating debt and equity capital markets, derivatives trading, brokerage and research for both retail and institutional investors, and prime brokerage.

Job Description

We are looking for a detail-oriented and customer-focused Helpdesk Officer to join our Client Services team. You will serve as the first point of contact for clients, handling front-line enquiries and ensuring smooth processing of account-related requests in a fast-paced financial services environment.

Key Responsibilities:

• Provide excellent front-line support to clients by attending to enquiries at the counter and via phone/email.
• Manage and respond to incoming emails in a timely and professional manner.
• Review and process retail and corporate account opening applications (both manual and digital).
• Assess and handle account update requests, dormant account reactivations, and account closures.
• Conduct thorough KYC/AML screening and due diligence for new client onboarding.
• Process client requests including share transfers and other related services.
• Perform ad-hoc duties as assigned by the Team Lead or Head of Client Services.

Requirement:

Diploma or bachelor’s degree in business, Finance, Banking, or a related field.

Experience:1–3 years of relevant experience in banking, brokerage, or financial services, preferably in client servicing, operations, or helpdesk.

Hands-on experience in retail and corporate account opening and client onboarding processes.

Familiarity with KYC/AML screening and regulatory requirements in the financial industry.

Experience handling customer enquiries in a front-line or counter service environment.

Exposure to processing account maintenance requests such as updates, reactivations, closures, and share transfers.

Strong communication and interpersonal skills with a customer service mindset.

Excellent attention to detail and accuracy when reviewing documentation.

Ability to multitask, prioritise effectively, and meet tight deadlines in a fast-paced environment.

Proficient in Microsoft Office applications, especially Excel and Outlook.

Strong organisational and email management skills.

Proactive team player who is willing to take on ad-hoc tasks.

If you are interested, please send your updated CV to jency.chan@tangspac.com or apply via the link.

EA Reg No: 25C2690

EA License: R22105542

We regret that only short-listed candidates will be notified.

Working location: Near to Buangkok Mrt
Working hours: 10.30pm - 8.30am | 4 days work week
Salary: $2500 - $2700 + Shift Allowance

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions
• Ensure safety and security of premises, include perform body & property check, carry out security and night patrols, dormitory checks and conduct urine test (when necessary);
• Manage and provide care for the daily living needs of the residents in the Hostel;
• Able to develop positive relationship with the residents;
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• O Level and above
• Able to do rotating shifts
• Proficient in MS Word, Excel, etc

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Our Client is a rehab centre focusing on stroke wellness and recovery.

• Implement therapeutic exercises and activities as directed by the therapist.
• Support therapists in evaluating clients’ readiness and suitability to begin or continue therapy.
• Perform routine assessments and collect outcome measures for clients, following therapist guidelines.
• Document therapy sessions using standardized templates.
• Relay session-related information accurately to the therapists.
• Provide education to clients and caregivers on therapeutic techniques under therapist supervision.
• Independently manage straightforward therapy sessions after consultation with therapists.
• Lead basic or standard group therapy sessions.
• Ensure the correct and safe usage of rehabilitation tools, including tech-assisted equipment.
• Follow infection control protocols and ensure volunteers do the same.
• Help with the setup and testing of new equipment or initiatives.
• Assist in training new or junior therapy assistants.
• Take part in multidisciplinary case discussions with the clinical team.
• Engage in ongoing professional development activities.
• Carry out basic data entry tasks as required.

Requirements:

• Relevant working experience
• Great interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” or WhatsApp us at 8909 8083 for quicker respond.

Alternatively, you may send your resume to jamie.chan@chiefrecruit.com for better reach.

We regret that only shortlisted candidates will be notified.

Reg. No.: R1987360 (Chan Jie Min)

EA License No: 24C2083 (Chief Recruit Pte Ltd)

By submitting your personal information and resume (CV) to us, you grant permission to Chief Recruit Pte Ltd and its associated entities to collect, process, and share your personal data for the purposes outlined in the Privacy Policy, which can be accessed at https://chiefrecruit.com/privacy-policy. You confirm that you have reviewed, understood, and accepted the terms of the Privacy Policy.

Working Hours: 12-hour rotating shift

• Day Shift: 8:00 AM – 8:00 PM
• Night Shift: 8:00 PM – 8:00 AM
• Schedule: 2 days' work / 2 days off

Job Responsibilities

• Provide Level 2 technical support and act as an escalation point for Level 1 Service Desk issues.
• Diagnose and resolve technical issues remotely within the defined Service Level Agreement (SLA).
• Deliver remote technical support.
• Troubleshoot and resolve software installation and upgrade issues through Software Center / CCMCache.
• Support users with Microsoft 365 (M365) account issues, including access, sign-in, and general usage.
• Generate logs, screenshots, and diagnostic information for escalation to third-party vendors when required.
• Troubleshoot basic network connectivity issues affecting user systems.
• Collaborate with team members to share knowledge and improve troubleshooting processes.

Requirements

• Minimum 2 years of relevant experience in:
• Desktop Support
• IT Remote Support
• IT Service Desk
• Experience supporting enterprise users remotely.
• Familiarity with Microsoft 365, Windows environment, and remote troubleshooting tools.
• Ability to work 12-hour rotating shifts (day and night).

8am to 5.30pm
$4200 to $5500
Customer Support Engineer/ Specialist  

Roles And Responsibilities:

• Support the Client's customers and ensure customer satisfaction by
• Providing prompt & relevant technical / information assistance to each customer
• Gather & communicate customers’ feedback concerning product quality, delivery & services to management
• Highlight / initiate / lead / execute customer satisfaction activities with other departments
• Ensure & practice good housekeeping
• Observe all safety rules of the company and at customer premises
• Exercise safety precautions
• Use approved, safe methods & procedures while working in the factory premises

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

BestRegards,
Jane Lui (Jie’En)
North Division (CEI Registration No.: R1104482)

• Oversee daily trade settlements, margin calls, and collateral management activities across multiple asset classes.
• Monitor funding, cash flows, and reconciliations to ensure accuracy and compliance with internal and external requirements.
• Maintain referential data, pricing inputs, and operational records to support smooth transaction processing.
• Identify process gaps, update standard operating procedures, and implement workflow improvements.
• Collaborate with Front Office, Treasury, and other support functions to resolve trade and settlement issues.
• Support new product launches, system enhancements, and operational readiness for new business initiatives.
• Develop and maintain user tools to streamline reporting, monitoring, and internal processes.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Cloud Native SupportEngineer (Kubernetes / DevOps)

Our client is a fast-growing cloud-native technology company, founded by core members of the Microsoft Azure team. They specialise in enterprise Kubernetes platforms and have supported 500+ large organisations across finance, telecom, energy andgovernment sectors.

As part of theirexpansion into Singapore, they are hiring their first local technical support hire to support regional customers.

The Role

This role focuses on supporting and troubleshooting enterprise cloud-native platforms built on Kubernetes. You will work closely with customers to resolve technical issues, ensure platform stability, and act as a key bridge between users and the engineering team.

Key Responsibilities

·       Troubleshootand resolve technical issues related to Kubernetes (K8s) and container platforms

·       Support customers in day-to-day platform usage, ensuring system stability and performance

·       Investigate incidents, analyse root causes, and provide timely solutions

·       Handle and manage customer support tickets effectively

·       Provide technical guidance and best practices to users

·       Collaborate with regional and HQ engineering teams to resolve complex issues

·       Contributeto technical documentation, troubleshooting guides and knowledge base

Requirements

Must-Have

·       2–5 years of experience in cloud, DevOps, or infrastructure support roles

·       Hands-on experience with: i) Kubernetes(K8s) ii)  Docker

·       Experiencein troubleshooting / support / operations in production environments

·       Familiar with cloud platforms (AWS, Azure or similar)

·       Strong problem-solving and analytical skills

·       Fluent in both English and Chinese (to support regional stakeholders from China)

Good to Have

·       Experience in SRE / incident management / on-call environments

·       Exposureto CI/CD, microservices, or container platforms

·       Certifications such as CKA / CKAD

·       Experience working with enterprise clients or large-scale systems

Role primarily works with Citi Singapore Legal Country team comprising of 10 lawyers. There will also be engagement with Citi senior management, cross business and functional teams. Job scope includes activities related to legal operations, technology issues, budget/expenses, monitoring of risk/controls, intake and reporting of litigation/legal actions. Candidate will be required to acquire a good understanding of the team’s broad range of activities, risk issues and control environment, applicable Citi policies and procedures, in order to carry out role. 

Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Applies judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Attend at office location at Changi Business Park on daily basis mainly to handle legal documents intake process.

• Preference for half day work arrangement commencing around 11 am to 4 pm.

• Supports activities related to legal operations, technology, budget/expenses, risk/controls, litigation/discovery/settlements or administration

• Performs varied work requests from multiple sources that may have tight deadlines

• Responsible for tasks associated with programs and projects

• Provides analysis of matters in support of resolution of situations or to formulate an approach

• Liaise with other control and functional stakeholders in support of project initiatives

• Works closely with the manager to complete tasks assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the Citi’s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Citi policy/procedures, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years experience in corporate legal department, law firm, financial services, consulting, technology firm or related industry

• Must have attention to detail, strong verbal communication and listening skills

• Knowledge and understanding of the financial services industry

Education:

• Bachelors/University degree or equivalent experience

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

• Location: Penjuru (Company bus to/from JE MRT)
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Import, Export & Transfer coordination
• Inventory Management with proper records and transactions
• Maintain good relationship with Customer & Colleagues
• Up Keep Department KPI and take on additional task when assign
• Coordination with Warehouse Team for daily Operations
• Support other Functions within department and Peers when needed
• Ad hoc tasks assigned by Superior

Job Requirements:

• Min N / O Level. Diploma/Degree in Supply Chain Management
• Knowledge of Import & Export, Inventory management & WMS applications is an advantage
• Proficient in Microsoft Office

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and lead Ops team as PMO for implementing FLEXCUBE CASA module for Korea Branch.
• Creating plan and support BA to define the business requirements and ensure the system coverage. Progress and issue management also included.
• Support the Project Manager and client’s PMO team in planning, tracking, and coordinating project activities to ensure smooth project execution.
• Develop and maintain project plans, schedules, progress reports, dashboards, and other project management documentation.
• Monitor project timelines, deliverables, and dependencies, ensuring any delays or risks are promptly identified and escalated.
• Assist in preparing and consolidating weekly or monthly project status reports for both internal and client stakeholders.
• Ensure adherence to the client’s project management framework, compliance standards, and documentation templates.
• Coordinate with various workstream leads, vendors, and cross-functional teams to facilitate communication and issue resolution.
• Assist with change request management, risk and issue tracking, and lessons learned documentation.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 3 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Excellent stakeholder engagement and collaboration skills, with the ability to work effectively with geographically dispersed teams across overseas offices.
• Good socialization skills
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Good communication skill in both English and Korean or Japanese (Business-level proficiency as mandatory) to liaise with Korean or Japanese stakeholders and clients.
• Expertise in PMO role for package system implementation project
• Proven experience in end-to-end project management, including planning, execution, monitoring, and closure of system implementation projects, with accountability for timeline, scope, budget, and quality delivery.
• Strong risk, issue, and stakeholder management capabilities, with the ability to proactively identify project risks, drive mitigation plans, manage cross-functional dependencies, and report effectively to senior management and steering committees.
• Implementation experience and knowledge of Oracle Flexcube is a plus.
   

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.