Total 2 procurement professional job vacancies in Customer Service category in Islandwide

Job Summary

You will support project deployments and service requests by installing, configuring, testing, and troubleshooting infrastructure, network, and security solutions. You will collaborate with team members and customers to meet project goals and maintain high service standards.

Responsibilities

• Participate in deploying, installing, configuring, testing, and troubleshooting infrastructure, network, and security solutions to meet project requirements
• Collaborate with team members to achieve project goals, meet deadlines, and fulfill service-level expectations
• Maintain accurate documentation of configurations, implementation steps, and support activities for knowledge sharing and future reference
• Communicate professionally and effectively with customers and stakeholders to resolve issues and provide updates
• Contribute to internal guides, SOPs, and project learnings to support team knowledge sharing
• Meet individual performance targets (KPIs) and uphold high service quality standards
• Execute technical tasks and service requests assigned by team leads or project managers, ensuring timely and quality delivery
• Provide onsite and remote technical support to resolve customer issues, escalating complex problems appropriately
• Stay current with new technologies, product features, and best practices relevant to assigned domains
• Develop technical skills continuously through hands-on experience, training, and mentorship

Required competencies and certifications

• NITEC or higher qualification in Information Technology or related field
• 1-2 years of experience in an IT-related role, preferably in a corporate environment
• Basic troubleshooting of software and application issues to support end users effectively
• Familiarity with basic IT technologies and user support tools to assist in daily operations
• Knowledge of basic networking, operating systems, and virtualization concepts to support infrastructure tasks
• Strong communication skills to interact clearly with users and team members
• Attention to detail and proactive problem-solving skills to identify and resolve issues efficiently

Other Information

Work Environment

• Work location and conditions depend on project requirements

How to Apply

• Interested candidates should submit their resume to info@cyber8ps.com
• Career switchers are welcome

Objective:

The Care Professional is expected to perform a variety of duties that relate to client care that include non-medical services that allow seniors to remain in their homes while receiving care. These services are meant to enhance the quality of life for seniors. Care Professional help clients, and their families meet the challenges of ageing with dignity, pride, care, and compassion.

Primary Responsibilities:

• Provide professional and culturally appropriate care and taking the lead to support seniors to live as independently as possible at home

• Tailor individualised care to suit the personal needs of our individual clients

• Perform simple daily routine nursing procedures when required

• Ensure the safety and wellbeing of seniors

• Provide personal care to seniors, including assistance with Activities of Daily Living (ADL):

 personal hygiene care (washing, showering / bed bath)

 toileting and incontinence issues

 dressing and personal grooming

 mobility and transferring

 feeding

• Check on vital signs and administering oral medication

• Maintain clear and legible documentation and records

• Provide companionship, conversation, and emotional support

• Remind and assist in oral medication

• Escort to medical appointments and other social activities

• Perform light housekeeping tasks & general home support when necessary

• Assist in grocery shopping & light meal preparation

• Assist in simple maintenance exercises

• Facilitate mind stimulating and recreational activities

Knowledge, Skills, and Abilities:

• Certification in professional caregiving, healthcare assistant or other relevant qualifications (training & OJT will be provided for those who do not have relevant qualification)

• Hands-on care experience especially caring for seniors a plus

• Fluent in written and spoken English and able to converse in dialects or native language

• Ability to listen and communicate effectively

• Must be patient and compassionate

• Ability to work independently

• Have effective interpersonal skills and enjoy building relationships with seniors and their families

• Able to use simple MS Word

Livera Care

Livera Care specialises in helping seniors who need care at home and nurturing professionals who want to help in our community. We have an exciting opportunity for you to join our supportive care team as a Care Professional. At Livera Care, we focus on valuing individual skills and abilities.

About this Role

As a Care Professional, you will bring joy and dignity to the lives of our seniors by providing optimal quality in-home care and support for our clients and their families. We’re looking for self-motivated individuals with the compassion and dedication to provide care.

This can be a regular full-time/part-time or an independent freelance contractor role. You choose your flexible work arrangement.

Why Join Livera Care as a Care Professional?

 Flexible Work Arrangement – Choose your work schedule that is best suited to you

 Attractive Earnings - Earn competitive rates plus assignment incentives

 Optimum Performance Environment - Get continuous training to perform your best

 Insurance Coverage – Work with peace of mind through professional indemnity and work injury insurance

 Growth Opportunities - Grow professionally through self-development and earn more as you progress with opportunities to lead a team or a management role.

If you meet the requirements, value, and passion we invite you to join our care team.