Total 1,111 process engineer job vacancies in Customer Service category in Singapore

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

As a Practice Customer Engineer (CE) with a specialty in infrastructure migrations, you will partner with Technical Sales teams and other CEs to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins for the migration of complex, enterprise workloads, in partnership with platform CEs, Google Cloud Consulting, and partners. You will leverage your expertise in our most strategic product areas to direct migrating pilot workloads as proof-of-concepts and demos to sell complex migrations of large enterprise workloads to customers. You will solve migration-centered customer issues and provide a critical feedback loop to influence customers, partners and product development. With your organizational, communication, and presentation skills, you will engage with customers to understand their business and technical requirements, and present practical and useful solutions to facilitate and de-risk the migration to Google Cloud.

Qualifications

Job responsibilities

• Drive the technical win for complex workloads within migrations to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-to-Market team.
• Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing pre-sales role.
• Experience with enterprise architectures and migration strategies for technologies such as cloud to cloud or on-premises to cloud.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications

• Experience with data centers consolidation, relocation, migration, or virtualization projects.
• Experience in migrating, architecting and developing software or infrastructure for scalable, distributed systems.
• Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions.
• Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls).
• Experience migrating Linux workloads across private, public, or hybrid cloud environments.
• Experience with enterprise approaches for business continuity, disaster recovery, and backup and restore.

Job Description

Company Overview
We are seeking an experienced Finacle Support Engineer to manage and support core banking environments. The ideal candidate will have strong technical expertise in Finacle architecture, production support, and environment management, with the ability to work across multiple infrastructure layers.

Key Responsibilities

• Manage installation, configuration, and support of Finacle (10.x / 11.x environments)
• Provide end-to-end environment setup, including development, testing, and production systems
• Perform troubleshooting and root cause analysis for application and system issues
• Support production environments and ensure system stability and uptime
• Execute patching activities across Finacle, operating systems, middleware, and databases
• Conduct impact assessments and coordinate with infrastructure, database, and middleware teams
• Work with N-tier architecture and implement high availability configurations
• Write and optimize SQL queries for issue investigation and reporting using PostgreSQL or Oracle
• Perform environment maintenance activities such as data refresh and source refresh across environments
• Automate routine operational tasks using scripts
• Support CI/CD processes and deployment activities
• Ensure adherence to change management and release processes

Requirements

• Minimum 6 years of experience in Finacle support and environment management
• Hands-on experience with Finacle 11.x (mandatory)
• Strong knowledge of Finacle architecture and end-to-end setup
• Experience in production support within banking or financial services environments
• Proficiency in Unix/Linux commands and shell scripting
• Experience with middleware technologies such as IBM WebSphere Application Server and JBoss
• Strong SQL skills with experience in PostgreSQL and/or Oracle
• Familiarity with modern tools such as Apache Kafka and Redis
• Experience in patch management and release coordination
• Understanding of CI/CD concepts and environment lifecycle management
• Strong problem-solving skills and ability to take ownership of deliverables

Preferred Qualifications

• Experience in banking or financial services industry
• Exposure to high availability and disaster recovery setups
• Experience in automation tools and scripting for system operations
  
  EA Number: 11C4879

Location: Walking Distance from Kaki Bukit MRT
Salary: Up to $3000 + Transport Allowance + VB
Working Hours: 5 Days a Week (Standard Office Hour)

Company Overview

A well-established global technology provider specializing in advanced production equipment and technical services for the semiconductor and electronics manufacturing industry, utilizing high-precision Japanese technology. The company offers structured training, overseas exposure, and strong technical support.

Key Responsibilities

• Install, set up, and service semiconductor equipment in Singapore and overseas
• Diagnose and fix equipment issues to minimize downtime
• Handle spare parts and ensure timely replacements
• Travel within Singapore and to countries such as Malaysia, Thailand, and Japan for work and training
• Work closely with customers and internal teams to solve technical problems

Requirements

• No experience required, training will be provided.
• Willing to travel frequently, including mandatory training in Japan (twice a year)
• Strong problem-solving skills with a hands-on approach

Email resume to chiewjie@recruitlync.com or WhatsApp +65 87848422 (No calling, thanks!)
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

Entry-Level Opportunity – No Experience Required | Hands-On Engineering Role

• Established Company in Security & Inspection Systems (e.g. X-ray / scanning equipment)

• Basic Salary: $2500 – $2800 + $300 Transport Allowance

• Performance Bonus provided

• Monday – Friday (Office Hours)

• Location: Jurong East (Project-based work)

Job Responsibilities

• Assist in installation, maintenance & troubleshooting of inspection systems

• Support engineers on on-site projects and system setup

• Perform basic electrical & mechanical diagnostics

• Prepare service reports and maintenance documentation

• Ensure equipment operates safely and efficiently

• Follow site safety procedures and protocols

Requirement

• Diploma in Electrical / Mechanical Engineering or equivalent (Training will be provided) 

• Keen interest in hands-on / field-based engineering work

• Open to learning and training provided

• Candidates with no experience are welcome to apply

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Responsibilities:

• Support and understand customer key solutions, workloads, and priorities on Azure, including trend analysis, proactive monitoring, and event planning

• Own project-level Azure issues and drive them toward resolution, ensuring support and engineering readiness for key milestones

• Lead Azure support efforts to quickly mitigate issues impacting critical workloads, providing timely updates in a 24x7x365 global support environment

• Manage a subset of customer support cases end-to-end, delivering an exceptional customer experience

• Produce high-quality Root Cause Analysis (RCA) to prevent recurrence of reported issues

• Advocate and provide product feedback and feature requests to address customer pain points and enhance Azure resiliency

• Continuously develop Azure technical skills and knowledge
  

Requirements:

• Bachelor’s Degree in Computer Science, Technology, Engineering, or equivalent

• Engineer: Minimum 2 years of IT experience supporting and troubleshooting enterprise-level, mission-critical applications, resolving highly complex issues

• Lead: Minimum 5 years of relevant experience

• Excellent written and verbal communication skills

• Customer-oriented with a focus on delivering excellent support experiences

• Open to learning new skills and technologies in a fast-paced environment
  

Technical Skills

• Automation / Programming Languages: Python, C#, PowerShell, Open Source

• Cloud Domains: Core IaaS, Data Platform and Big Data, Azure PaaS Services, Identity and Authentication

• Certifications: AZ-900 or equivalent
  

  Work Location: Tampines
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

Key Responsibilities:

• Support and understand customer key solutions, workloads, and priorities on Azure, including trend analysis, proactive monitoring, and event planning

• Own project-level Azure issues and drive them toward resolution, ensuring support and engineering readiness for key milestones

• Lead Azure support efforts to quickly mitigate issues impacting critical workloads, providing timely updates in a 24x7x365 global support environment

• Manage a subset of customer support cases end-to-end, delivering an exceptional customer experience

• Produce high-quality Root Cause Analysis (RCA) to prevent recurrence of reported issues

• Advocate and provide product feedback and feature requests to address customer pain points and enhance Azure resiliency

• Continuously develop Azure technical skills and knowledge
  

Requirements:

• Bachelor’s Degree in Computer Science, Technology, Engineering, or equivalent

• Engineer: Minimum 2 years of IT experience supporting and troubleshooting enterprise-level, mission-critical applications, resolving highly complex issues

• Lead: Minimum 5 years of relevant experience

• Excellent written and verbal communication skills

• Customer-oriented with a focus on delivering excellent support experiences

• Open to learning new skills and technologies in a fast-paced environment
  

Technical Skills

• Automation / Programming Languages: Python, C#, PowerShell, Open Source

• Cloud Domains: Core IaaS, Data Platform and Big Data, Azure PaaS Services, Identity and Authentication

• Certifications: AZ-900 or equivalent
  

  Work Location: Tampines
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to chally@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Scope / Responsibilities

We are seeking a dedicated and proactive AV Facilities Management (AVFM) Assistant Service Engineer to oversee the operations, maintenance, and performance of audiovisual (AV) systems and AV-related facilities. This role focuses solely on the functionality and upkeep of AV equipment and environments at client sites or venues, ensuring optimal performance, availability, and user satisfaction.

Key Responsibilities

• Conduct routine inspections, testing, and preventive maintenance for AV systems including displays, projectors, sound systems, AV racks, control processors, and conferencing equipment.

• Ensure the readiness, cleanliness, and operational integrity of AV rooms, event spaces, control rooms, and media walls.

• Oversee daily AV operations to ensure system reliability and seamless user experiences.

• Provide technical support and perform first-level troubleshooting for AV-related faults.

• Monitor system performance and user feedback to identify and address recurring issues.

• Maintain detailed documentation, including AV asset inventories, system diagrams, maintenance logs, and service reports.

• Liaise with AV vendors, OEMs, and system integrators for servicing, repairs, or system upgrades.

• Support AV setups, rehearsals, and live operations for onsite events and functions as required.

• Ensure all AV work and environments adhere to workplace safety standards and client-specific requirements.

• Contribute to the documentation of AV workflows, SOPs, and best practices.

Requirements

• Diploma or equivalent certification in Audio Visual Technology, Engineering, or a related field.

• Strong troubleshooting and problem-solving skills in AV systems and components.

• Excellent communication and interpersonal skills for client-facing interactions.

• Self-motivated and able to work independently or as part of a site-based team.

• Willing to work on rotational shifts, be on standby, or support events on weekends/public holidays, depending on operational needs.

Job Description

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.

Skills Required

• Minimum 1 year relevant experience in providing desktop support
• Proficient in Microsoft Windows / Windows XP / Microsoft Office
• Experience in providing desktop support to senior management

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Job Summary
• This role is responsible for leading and developing AI-driven solutions that enhance customer intelligence, automate processes, and generate predictive insights. This role involves analyzing and interpreting complex data sets using statistical techniques to identify trends, patterns, and insights that can be used to form business decisions and improve organizational performance and bridges the gap between raw data and actionable intelligence, requiring working across multiple HP projects involving large language and multi-model models and other cutting-edge Agentic AI capabilities.

Responsibilities
• Collaborates with stakeholders to understand business requirements and develop AI-driven solutions to surface insights; drives action, defines success measures and tracks effectiveness of solution

• Develops monitoring metrics to reflect real-world model performance and makes recommendations to shape the future direction of models and digital solutions.
• Delivers predictive and prescriptive models of high complexity to surface insights; drives action, defines success measures and tracks performance of models.

• Data mine and analyze monthly calls, returns, telemetry and sentiments (nps, web reviews) data to provide holistic and detailed analysis of product quality to generate impactful and actionable insights

• Enable predictive data analytic capabilities using printer telemetry data.

• Ties insights into effective visualizations communicating business value and innovation potential.

• Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.

• Provides guidance, training and mentoring to less experienced staff members.

Education & Experience Recommended

• Four-year or Graduate Degree in Mathematics, Statistics, Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 5-7 years of work experience, preferably in data analytics, statistical modeling, machine learning, or a related field.

• Strong foundation in data science and core machine learning concepts.

• Experience with large language models, multi-modal modals, prompt engineering, vector databases, data analysis / visualization tools and software like Power BI, Looker, Databricks etc

• Proficiency in SQL for data extraction and manipulation, computer programming languages such as Python, R

• Attention to detail and a commitment to data accuracy.

• Proficient in PowerPoint, Excel and related IT tools for data mining & analysis.

• Ability to effectively communicate, drive discussions & provide options at management levels

Preferred Certifications
• Programming Language/s Certification (SQL, Python, or similar)

Knowledge & Skills
• Agile Methodology
• Amazon Web Services
• Big Data
• Computer Science
• Data Analysis
• Data Engineering
• Data Modeling
• Data Pipelines
• Data Warehousing
• Extract Transform Load (ETL)
• Java (Programming Language)
• Machine Learning
• Microsoft Azure
• Python (Programming Language)
• SQL (Programming Language)

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

We are looking for a proactive Desktop Support Engineer to manage our modern workplace environment. You will be the go-to person for end-user support, ensuring our team stays productive through seamless hardware provisioning, cloud application management, and efficient troubleshooting.

Support Windows 11, Microsoft 365, Exchange Online, Teams, OneDrive, Intune, and Azure AD /Entra ID.

• Support Lenovo ThinkPad devices, endpoint patching and basic AD administration.

• Handle joiner, mover, leaver activities, laptop provisioning, software installation, and usertroubleshooting.

• Provide first-level support for custom business applications and coordinate with L2/L3 teams forescalation.

• Maintain user guides, asset records, and support knowledge base documentation.

Our esteemed client in the Electrical Engineering/ Manufacturing industry is seeking a Service Engineer to join their dynamic team:

• Employment Type: Permanent
• Position: Service Engineer (Electrical)
• Location: East
• Working Hours: Monday to Friday, 8am to 5.30pm
• Salary Package: Basic + Bonus (more than 1 month)

Job Responsibilities:

• Responsible for the installation, commissioning, maintenance, and testing of high- and medium-voltage equipment.
• Prepare and submit service reports after fieldwork.
• Provide technical support and product knowledge to clients.
• Maintain equipment records and update product database.
• Stay updated on technical and industry developments.

Job Requirements:

• Minimum a Degree in Electrical & Electronic Engineering with at least 1 year of field experience in high/medium voltage systems.
• Candidates with Class 3 driving license would be an advantage.
• Able to travel across the region for job assignments as and when required.

Ready to apply? Here’s how:

• Click the APPLY button, or
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing.

Only shortlisted candidates will be notified.

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA).

Adelin Chong | EA Personnel Reg No.: R1875641

Intuit Recruitment Pte Ltd | EA License No.: 25C2793

Job Summary
• This role is responsible for leading and developing AI-driven solutions that enhance customer intelligence, automate processes, and generate predictive insights. This role involves analyzing and interpreting complex data sets using statistical techniques to identify trends, patterns, and insights that can be used to form business decisions and improve organizational performance and bridges the gap between raw data and actionable intelligence, requiring working across multiple HP projects involving large language and multi-model models and other cutting-edge Agentic AI capabilities.

Responsibilities
• Collaborates with stakeholders to understand business requirements and develop AI-driven solutions to surface insights; drives action, defines success measures and tracks effectiveness of solution

• Develops monitoring metrics to reflect real-world model performance and makes recommendations to shape the future direction of models and digital solutions.
• Delivers predictive and prescriptive models of high complexity to surface insights; drives action, defines success measures and tracks performance of models.

• Data mine and analyze monthly calls, returns, telemetry and sentiments (nps, web reviews) data to provide holistic and detailed analysis of product quality to generate impactful and actionable insights

• Enable predictive data analytic capabilities using printer telemetry data.

• Ties insights into effective visualizations communicating business value and innovation potential.

• Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.

• Provides guidance, training and mentoring to less experienced staff members.

Education & Experience Recommended

• Four-year or Graduate Degree in Mathematics, Statistics, Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 5-7 years of work experience, preferably in data analytics, statistical modeling, machine learning, or a related field.

• Strong foundation in data science and core machine learning concepts.

• Experience with large language models, multi-modal modals, prompt engineering, vector databases, data analysis / visualization tools and software like Power BI, Looker, Databricks etc

• Proficiency in SQL for data extraction and manipulation, computer programming languages such as Python, R

• Attention to detail and a commitment to data accuracy.

• Proficient in PowerPoint, Excel and related IT tools for data mining & analysis.

• Ability to effectively communicate, drive discussions & provide options at management levels

Preferred Certifications
• Programming Language/s Certification (SQL, Python, or similar)

Knowledge & Skills
• Agile Methodology
• Amazon Web Services
• Big Data
• Computer Science
• Data Analysis
• Data Engineering
• Data Modeling
• Data Pipelines
• Data Warehousing
• Extract Transform Load (ETL)
• Java (Programming Language)
• Machine Learning
• Microsoft Azure
• Python (Programming Language)
• SQL (Programming Language)

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

What We’re Looking For:

• Passion for AV Technology

• Good communication skills

• Highly motivated individual

• Team player

• Problem-solving skills

Responsibility:

• Present solution to potential clients

• Build and maintain client relationships

• Stay updated on market trends

• Work with pre-sales and technical team

• Making regular reports on sales performance

• Making suggestions to improve sales performance

• Meet and exceed sales target

Qualifications / Requirements:

• Minimum diploma and related experience in AV field is as added advantage

• Sales experience is a plus

• Basic understanding of AV technology

• Fluent in written and spoken English, proficient in MS Office 365

• Product / Solution presentation skill

• Negotiation skills