Total 835 field engineer job vacancies in Customer Service category in Singapore

Job Summary

The Support Engineer (IT Systems) provides technical supportto ensure the smooth operation of IT systems, applications, and infrastructure.This role focuses on troubleshooting, user support, and system maintenance.

Key Responsibilities

• Provide first-level technical support for system, application, and hardware issues
• Troubleshoot and resolve incidents related to IT systems and network
• Monitor system performance and ensure availability
• Support user onboarding, system access, and configurations
• Escalate complex issues to higher-level support when required
• Maintain documentation of incidents, solutions, and system processes
• Assist in system upgrades, patches, and deployments
• Support IT infrastructure and application-related projects

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.
• Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.
• Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.
• Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (e.g. scrubbing, degaussing, and documentation of disposal list).
• Manage (liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change) 3rd party vendors.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Provide MAC (move, add and changes) for IT infrastructure services. k) Provide desktop software support (to configure / troubleshoot Microsoft Office suite / in house application)
• Provide desktop support for BCP and BCP exercises.
• Printer Maintenance (Comprehensive includes Maintenance Kit
• 1st level problem analysis and troubleshooting
• Repair and replacement of expandable mechanical parts (such as transfer & pickup rollers, swing blades, etc.)
• Coordinate with the Vendor (warranty) and ensure that the printers are restored to working condition
• Configuration and setup including print server
• Yearly preventive maintenance
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Experience in administration and support of Desktop support.
• Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.
• Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)
• Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,000 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

- 2 years contract (renewable/convertible)

- Up to $3,800

- Mon – Fri: 8.30am–6pm

- Ang Mo Kio /Jurong East (shuttle service from Yio Chu Kang to Ang Mo Kio MRT)

Job Responsibilities:

This position reports directly to Corporate Business Operations and is tasked with providing dependable, secure, and responsive IT helpdesk services. The IT Service Engineer is responsible for supporting end users, overseeing incident management and service requests, and ensuring the maintenance of IT assets in accordance with corporate policies and audit standards to facilitate efficient daily operations.

• ​Deliver Level 1 and Level 2 IT support for end-user devices, systems, and enterprise applications.
• Diagnose and resolve hardware, software, network, and access issues in compliance with SLA requirements.
• Log, monitor, and manage incidents and service requests efficiently.
• Utilize AI-driven tools to enhance productivity and optimize IT support workflows, promoting timely issue resolution and ongoing service enhancement.
• Conduct IT asset provisioning, tagging, registration, and disposal in accordance with organizational policies.
• Facilitate user onboarding and offboarding processes, including account setup and equipment management.
• Provide support for meeting rooms, collaboration platforms, and end-user productivity solutions.
• Escalate complex technical and security matters to appropriate teams when necessary.
• Develop and maintain SOPs, knowledge base documentation, and other support materials.
• Project and Ad Hoc Responsibilities: Supervise assigned IT projects and undertake additional IT-related duties as required.

Period:

• 2 years contract (renewable/convertible)
   

Location:

• Ang Mo Kio /Jurong East (shuttle service from Yio Chu Kang to Ang Mo Kio MRT)  

Working hours:

• Mon – Fri: 8.30am–6pm 

Salary:

• Up to $3,800

Job Requirements:

• Diploma or degree in Information Technology, Computer Science, or a related field.
• One to three years of experience in IT Helpdesk, Desktop Support, or Service Desk positions.
• Familiarity with Windows operating systems, Microsoft 365, endpoint devices, and fundamental networking concepts.
• Excellent customer service, communication, and problem-solving abilities.
• Demonstrated organisational skills with the ability to manage multiple tasks efficiently.
• Proven capability in practising cybersecurity policies, including proficiency in key cybersecurity principles, vulnerability scanning, and system hardening methods.
• Exposure to ITIL methodologies, ISO 27001 standards, or audit-related environments is considered advantageous.
• Experience with or familiarity in AI development, participation in AI-related projects, or knowledge of AI technologies is highly regarded.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

faiza@successhrc.com.sg (Reg No: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg 

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,500 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Install, calibrate, and commission Particle Size Analyzers, XRF instruments, and Spectroscopy devices at customer sites.
• Perform preventive maintenance on analytical and scientific equipment to ensure reliability and accurate results.
• Troubleshoot, diagnose, and repair any equipment faults or performance issues promptly.
• Ensure all work complies with industry standards and quality procedures.

Requirements:

• Degree in Engineering
• At least 2 years of experience in servicing semiconductor instruments.
• Strong knowledge of laboratory analytical techniques, including spectroscopy, XRF, and particle size analysis.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Technical Skills / Experience

· Semiconductor‑related experience, particularly in front‑end processes, is preferred.

Core Responsibilities

· Installation, servicing, and maintenance of equipment.

· Provide technical support to ensure optimal equipment performance and reliability.

Experience

· Entry‑level candidates with the right attitude and learning mindset are welcome.

· Relevant experience will be considered for more senior‑level roles.

Work Location / Arrangement

·      On‑site

Strong safety‑minded attitude and awareness of workplace safety requirements.

SKILLS: Installation, servicing, Equipment Maintenance, technical support

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

Key Technical Skills / Experience

· Semiconductor‑related experience, particularly in front‑end processes, is preferred.

Core Responsibilities

· Installation, servicing, and maintenance of equipment.

· Provide technical support to ensure optimal equipment performance and reliability.

Experience

· Entry‑level candidates with the right attitude and learning mindset are welcome.

· Relevant experience will be considered for more senior‑level roles.

Work Location / Arrangement

· On‑site

Strong safety‑minded attitude and awareness of workplace safety requirements.

SKILLS: Installation, servicing, Equipment Maintenance, technical support.

U3 Privacy Notice: 

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Key Technical Skills / Experience

· Semiconductor‑related experience, particularly in front‑end processes, is preferred.

Core Responsibilities

· Installation, servicing, and maintenance of equipment.

· Provide technical support to ensure optimal equipment performance and reliability.

Experience

· Entry‑level candidates with the right attitude and learning mindset are welcome.

· Relevant experience will be considered for more senior‑level roles.

Work Location / Arrangement

· On‑site

Strong safety‑minded attitude and awareness of workplace safety requirements.

SKILLS: Installation, servicing, Equipment Maintenance, technical support

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

Company Overview

EZZE Services Pte Ltd, established in 2002, provides comprehensive electrical distribution services including project management, installation, testing, repair, and maintenance of low and medium voltage equipment across various industries.

Job Summary

Provide technical support to meet warranty objectives by performing on-site interventions, repairs, and commissioning of electrical equipment while coordinating service schedules and maintaining safety and quality standards.

Responsibilities

• Perform on-site interventions, repairs, remedy works, and equipment commissioning to fulfill customer requests and warranty requirements
• Organize and coordinate service job schedules to ensure timely and effective completion
• Submit daily follow-up forms and service reports promptly to maintain accurate records
• Manage, organize, and coordinate maintenance work with contractors for electrical switchgear systems
• Oversee installation and modification of high voltage (HV) and low voltage (LV) electrical switchgears to meet project specifications
• Maintain positive customer relationships by addressing feedback and responding to customer needs promptly
• Deliver quality workmanship and ensure on-time completion of all assigned tasks
• Maintain and use safety gear and test equipment according to established standards
• Comply with all safety policies, practices, and procedures consistently to ensure a safe work environment
• Promote positive customer relations through professional and responsive service

Be part of a fast-growing technology solutions provider specialising in cutting-edge Audio Visual (AV) and Unified Communication (UC) systems. Known for delivering high-quality, client-centric solutions across the region, this organisation offers strong technical exposure, hands-on learning, and the opportunity to work with advanced collaboration technologies.

What You’ll Enjoy

• Salary package of up to $3,800
• AWS + Variable Bonus
• Opportunities to gain regional project exposure
• Hands-on experience with leading AV/UC technologies
• Overtime & weekend incentives provided when required
• Structured training and continuous learning environment

Work Arrangement

• Monday to Friday, 9:00 AM – 6:00 PM
• Flexibility required for after-hours or weekend work based on project deployment schedules (compensated accordingly)
• Hybrid work setup: On-site & remote support across multiple locations, with occasional regional travel

Your Role

As an Assistant Service Engineer, you will play a vital role in delivering exceptional post-installation support and maintaining high-performance AV/UC systems for clients.

• Delivering a premium post-sales service experience, ensuring client satisfaction and system reliability
• Planning and executing preventive maintenance while taking ownership of corrective actions
• Performing remote and on-site troubleshooting for AV and video conferencing systems
• Supporting system upgrades, firmware updates, and configuration changes
• Working closely with clients, vendors, and suppliers to resolve issues within SLA timelines
• Preparing detailed service reports after each maintenance or support activity
• Reviewing and updating technical documentation such as schematics and BOMs
• Analysing recurring issues and recommending improvements for system performance
• Escalating complex technical challenges to manufacturers when necessary
• Supporting user training and system handovers post-commissioning

Key Requirements:

• NITEC, Diploma, or Degree in Electronics, IT, Electrical Engineering, AV Technology, or related fields
• Minimum 2 years of experience in AV systems, technical support, or maintenance
• Basic familiarity with AV/UC platforms such as Zoom, Microsoft Teams, Crestron, Extron, Poly, Cisco, Logitech, or Biamp
• Understanding of networking and AV technologies (e.g. TCP/IP, Dante, AVB, H.264, HDCP) is an advantage
• Strong troubleshooting mindset with a proactive and hands-on approach
• Good communication skills and ability to work collaboratively across teams
• Eagerness to learn and grow in a technical environment (training will be provided)

Apply Now

Interested candidates are invited to submit their CV in MS Word format to: weiyan@triton-ai.com

Reg No.: R1983718
Triton AI Pte Ltd | EA License No.: 21C0661

Responsibilities:

• To attend to machine breakdown and equipment failure and repair them.

• To assist in support the service operation.

• To maintain housekeeping for facilities and maintain workshop area.

• Perform other miscellaneous duties as assigned by HOD

Requirements:

• ITE/Diploma in Electrical / Electronic/ Control / CommunicationEngineering or related.

• Basic computer knowledge

• Able to read, write and communicate in English

• 1-3 years’ experience working in manufacturing environment. Fresh polygraduates may also apply.

• Experience with PLC and electrical/electronic control system

• Class 3 driving license.

Other attributes:

• Great attitude and open to learning

• Independent with high level of initiative and fast learner

• Possess good interpersonal skills and excellent team spirit