Total 835 field engineer job vacancies in Customer Service category in Singapore

Responsibilities:

• Governance IT Service, procurement and assets management
• Local VIP case support
• To coach junior engineer for IT cases and as escalation point to handle users cases
• Support local huge meeting/live stream events, clearly understand requestor’s scenario and requirement, establish video/audio devices connection and ensure no incidents during the event.
• Provide L1 & L2 IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Ensuring proper documentation, notification, tracking, and follow up of all incidents.
• Manage and mentor onsite team in Asia Pacific
• Manage vendors for Project Delivery
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes

Requirements:

• Min. Diploma in IT Technology or its equivalent
• Minimum of 3-5 years of experience in providing L1 & L2 IT support to end-users.
• Proficiency in troubleshooting and resolving technical issues with Windows.
• Good knowledge and experience in supporting Microsoft Office applications, VPN, SharePoint, and user client hardware.
• Basic knowledge of IT infrastructure related Desktop / Laptop / Network / Wifi
• Solid understanding of incident management processes and ability to document, notify, track, and follow up on all incidents.

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

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Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• To support day to day operation for level 1 support cases
• To attend onsite with in 2 hours for 3 product line
• To ensure all support case (vendor or passport MA) is within the SLA
• To perform preventive maintenance on the equipment (See product matrix)
• To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• To maintain the maintenance store
• To attend to run rate professional services

Requirements

• Minimum Nitec/Diploma
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Contract: 1-year renewable

Location: Near Tai Seng MRT

About the Role

We are looking for a Junior Field Service Technician to support the servicing, troubleshooting, and repair of printers and copiers.

This is a hands-on, field-based role suitable for junior candidates and fresh graduates with relevant technical background who are keen to build a career in technical servicing.

Responsibilities:

• Perform troubleshooting, maintenance, and repair of printers and copiers
• Carry out carry-in product evaluation and servicing
• Travel to customer sites to provide on-site support when required
• Handle tools, materials, and equipment for effective service delivery
• Provide good customer service and support to users
• Complete basic service reports and documentation

Requirements:

• NITEC / Diploma in Engineering, Electrical, Mechanical, Computer-related or equivalent discipline
• Fresh graduates with relevant technical background are welcome (training provided)
• Candidates with printer / copier servicing experience will be an advantage
• Comfortable with hands-on technical work
• Comfortable with travelling to customer sites
• Good communication and customer service skills
• Class 2B license / own motorbike is preferred (not mandatory)

Benefits:

• Learning culture where every employee is engaged in learning and development growth
• Team programs and activities that celebrate individual and team success
• Long service award recognition for committed employees
• Medical and dental benefits

The Company

Our client is a top‑tiertechnology company seeking a Senior IT Support Engineer to support complex ITenvironments across end‑user systems and platforms. This rolerequires strong hands‑on technical expertise, excellentcommunication skills, and the ability to operate in a fast‑paced, enterprise‑level setup.

The Role

• Provide advanced IT support across macOS,Windows, and Linux environments
• Support and maintain complex ITinfrastructures in a corporate or enterprise setting
• Troubleshoot hardware, software, and system issues across multiple operating systems
• Act as an escalation point for complex technical issues
• Support users with a high level of professionalism and clear communication
• Work with ServiceNow for ticketing, incident,and request management
• Perform basic network troubleshooting(LAN/WAN, DNS, DHCP, VPN concepts)
• Collaborate with internal IT teams to improve system stability and user experience

Your Profile

• Minimum 5 years of experience in IT Support within complex IT environments
• Strong hands on knowledge of: macOS Windows Linux
• Experience supporting enterprise end userenvironments
• Solid communication skills, able to engage with both technical and non-technical users
• Basic networking knowledge (trouble shooting and diagnostics)
• Experience working with ServiceNow or similar ITSM tools

Apply Today

Please send your resume, in WORD format only and quote reference number DC13421034, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655

Customer Support Engineer/ Specialist

Aviation Company @ Changi (Prefer candidate stays in the East)

Working Hours: 8am to 5.30pm

Salary: $4200 to $5500

Department: Programme

Report To: Customer Support Manager

Job Objectives:

• Support Program and Quality initiatives and activities with a high level of efficiency, integrity, enthusiasm and strive for excellence in all endeavours.

Roles And Responsibilities:

Support SAM’ customers and ensure customer satisfaction by:

1. Providing prompt & relevant technical / information assistance to each customer
2. Gather & communicate customers’ feedback concerning SAM’s product quality, delivery & services to SAM management
3. Highlight / initiate / lead / execute customer satisfaction activities with other departments

Adhere and abide with all SAM and Customer rules, compliance, quality and safety policies

1. Ensure & practice good housekeeping
2. Observe all safety rules of the company and at customer premises
3. Exercise safety precautions
4. Use approved, safe methods & procedures while working in the factory premises

Perform failure analysis and prepare failure analysis report for each defective product

1. To receive training for competency to perform failure analysis
2. Correctly identify & verify all defective products made by SAM

Defect & Crisis Management

1. Lead & execute control & containment activities in the event of quality trouble
2. Be familiar with & exercise proper trouble escalation, if the need arises
3. Perform on-the-job task when appropriate (as per training planning)

Skills -

• Hands-on skills is a plus
• Computer literate with good working knowledge of Microsoft Office
• Proficient in oral and written communications and good interpersonal skill
• Ability to lead, manage, motivate and negotiate with employees at all levels.
• Ability to work under minimal supervision, work under pressure and propensity to meet timeline.
• Team player, adaptive to organizational change and flexible in embracing changes.
• Possess capacity to multi-task, meticulous to details, analytical and strong commitment to overall job responsibilities.
• Experience in program/project management or equivalent

Education level -

• Degree in any Engineering discipline,
• Those without experience are welcome to apply as Training will be provided
• Diploma in Engineering discipline with 2 years of engineering experience

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

MFP Management

• Manage and maintain a fleet of Ricoh MFPs.

• Troubleshoot basic issues and escalate when required.

• Monitor and manage print solutions (e.g., Papercut, Printanista).

• Perform preventive maintenance and replace consumables when needed.

Print Room Operations

• Process and deliver print jobs accurately and on time.

• Operate print room equipment such as cutters, laminators, wide-format printers, and other devices.

• Maintain a clean, safe, and organized print room environment.

• Monitor and manage paper, consumables, and supplies inventory.

Record Keeping & Reporting

• Document and report incidents, maintenance tasks, and repairs.

• Maintain detailed usage records of equipment and consumables.

Administrative Duties

• Tabulate, report, and submit monthly meter data.

- 2 years contract (renewable & convertible)

- Up to $3,600

- Mon to Fri: 8.30 am - 6 pm

- Ang Mo Kio

We are looking for a dedicated and skilled Assistant Service Engineer, to support our maintenance team in ensuring the smooth operation of all machinery and equipment. This role is ideal for someone who has a strong technical foundation and is eager to learn and grow within a maintenance engineering environment. You will assist with routine maintenance, troubleshooting, and repairs while ensuring safety and efficiency in all tasks.

Responsibilities:

• Support in Maintenance & Repairs: Assist senior engineers in routine maintenance tasks and repairs on equipment
• Troubleshooting Assistance: Aid in diagnosing and addressing minor issues promptly to reduce downtime
• Preventive Maintenance Execution: Help carry out scheduled preventive maintenance e tasks to keep equipment in optimal condition
• Documentation & Reporting: Record maintenance activities accurately, including repairs, replacements, and inspections, under the guidance of senior engineers
• Safety Compliance: Ensure all work adheres to safety standards and regulations; actively maintain a safe working environment
• Inventory Support: Assist in managing spare parts inventory, notifying senior staff of low stock and needed reorders
• Collaboration with Team Members: Work closely with the maintenance and production teams to complete tasks and support the overall maintenance strategy

Period:

• 2 years contract (renewable & convertible)
   

Location: 

• Ang Mo Kio

Working Hours:

• Mon to Fri: 8.30 am - 6 pm

Salary:

• Up to $3,600

Requirements:

• Diploma in Engineering / Higher Nitec in Engineering

• Ability to diagnose and repair complex systems
• Able to adapt and work under tight schedules
• Good communication skills for effective interaction with customers
• Strong analytical skills to identify issues and implement effective solutions
• Possess Class 3 driving license
• Singaporeans only

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

azmin@successhrc.com.sg (Reg No: R25129300)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

• Responsible for setting up, installing, and troubleshooting of semiconductor equipment at customer sites.
• Responsible for providing pre and post sales technical support to service and upgrade equipment.
• Assist in technical training for customers on setup, operations and maintenance.
• Build and maintain strong customer relationship.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Service Engineer (OJT/ CNC repair/ Aerospace/ West 4.8K)

Company Highlight

• Work with top-tier global clients in Aerospace industry.
• Based at office (Bukit Batok), travel to client site is fully claimable.
• Full time job with stability - Basic + AWS + VB
• Long-term Career Growth: chance to Spain for job training on 2nd year

Job Scope

• We install, troubleshoot, service, and perform annual preventive maintenance and calibration of these machines.
• Learning on DANOBAT - Aerospace shaft grinding.

Requirement

• Capable of supporting equipment assembly tasks and refining process standards.
• Education: Diploma or Degree in Electrical, Mechanical, Materials, Manufacturing, or related engineering fields.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at winnie.chen(at)manpower.com.sg

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related discipline
• Experience:
• Minimum 2 years of relevant experience for Engineer role
• Minimum 5 years of relevant experience for Lead role, with team leadership capabilities
• Strong experience supporting and troubleshooting enterprise-level, mission-critical applications, including handling complex incidents and escalations
• Excellent written and verbal communication skills
• Strong customer-centric mindset with a focus on delivering high-quality support experience
• Ability to learn quickly and adapt in a fast-paced, dynamic environment

Key Responsibilities

•  Provide operational support for customer solutions and workloads on Microsoft Azure,including:
•  Trend analysis
•  Proactive monitoring
•  Event and capacity planning
•  Take ownership of project-level Azure issues, driving them to resolution while ensuring readiness for key project milestones
•  Lead Azure support efforts to rapidly mitigate critical incidents, ensuring timely and clear communication in a 24x7x365 global support environment
• Manage a subset of customer support cases end-to-end, ensuring high-quality resolution and customer satisfaction
• Perform and deliver Root Cause Analysis (RCA) to prevent recurrence of issues
• Act as a customer advocate, providing feedback and feature recommendationsto improve platform resiliency and address pain points
• Continuously enhance technical expertise in Azure services and cloud technologies

Technical Skill Sets

• Automation & Scripting: Python, C#,PowerShell, Open-source tools
• Cloud Expertise:

1.  CoreIaaS (Infrastructure as a Service)
2. AzurePaaS Services
3. DataPlatforms & Big Data
4. Identity& Authentication (e.g., Azure AD)

• Certifications: AZ-900 (Microsoft Azure Fundamentals)preferred

(EA Reg No:20C0312)

Please email acopy of your detailed resume to abegail@talentsis.com.sg for immediate processing.

Onlyshortlisted candidates will be notified.

• Responsible for setting up, installing, and troubleshooting of semiconductor equipment at customer sites.
• Responsible for providing pre and post sales technical support to service and upgrade equipment.
• Assist in technical training for customers on setup, operations and maintenance.
• Build and maintain strong customer relationship.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Company Overview

Techwing, founded in 2002 and headquartered in Korea, leads in semiconductor test handler solutions. The Singapore branch supports Asia with on-site technical services and collaboration, delivering innovative semiconductor equipment and solutions worldwide.

Job Summary

Join TECHWING INC. SINGAPORE BRANCH as a Field Service Technician/Engr to maintain and repair advanced semiconductor inspection equipment, delivering exceptional technical support and service to clients across the region.

Responsibilities

• Perform on-site maintenance and troubleshooting of semiconductor inspection equipment to ensure optimal operation and minimize downtime
• Deliver technical support and guidance to clients, resolving issues promptly to maintain high customer satisfaction
• Maintain detailed and accurate records of all service activities and equipment performance reports for quality assurance and continuous improvement
• Collaborate with the technical team to share knowledge, best practices, and improve service delivery
• Adhere strictly to safety protocols and industry regulations to ensure a safe working environment
• Work independently and as part of a team to meet service objectives and client needs
• Travel to client sites as required to provide timely on-site support

Preferred competencies and qualifications

• Formal technical qualification in a relevant field such as electronics or engineering
• 1 to 3 years of relevant experience in technical maintenance or field service roles (Fresh Grad encouraged)
• Strong troubleshooting and problem-solving skills demonstrated through hands-on equipment repair and maintenance
• Excellent customer service orientation and effective communication skills to engage with clients professionally
• Willingness and ability to travel for on-site assignments

Other Information

Benefits

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Ongoing training and development opportunities

This role requires hands-on involvement in the testing and commissioning, repair, service, and troubleshoot works of all equipment/system undertaken by Xylem. He shall constantly maintain a high level of work quality and standards to meet customers’ requirements and Xylem’s KPI. This requires an in-depth knowledge and understanding of electrical, instrumentation and mechanical processes in related industries in order to carry out the service works assigned to him.

• Perform service duties assigned including ad-hoc works.
• Hands-on duties involve testing and commissioning, service, repair and troubleshoot equipment/system at Xylem
• Workshop or on sites, for pump systems (sump pump system, ejector pump system, stormwater tank, etc)
• Proficient on monitoring & control, technical skill, retrofitting, Testing &Commissioning for pumps
• Liaise with customers on service activities ensuring all works are carried out on time and to customers’ satisfaction.
• Prepare coherent service reports on condition of equipment, advising on recommendation and follow-up actions.
• Manage and maintain records of service activities.
• Lead and coordinate with service technicians on daily service activities and operation.
• Provide after sales technical support services to help customers to optimize their business with the right solutions.
• Manage and maintain a high-level long term business relationship with existing customer and develop new business opportunities to expand the aftermarket sales & service in systems maintenance, retrofit, repair and spare parts business.
• Work closely with Service manager to improve workflows/processes to increase productivity.
• Play a part in maintaining the workshop in an environmentally safe and organized manner & ensure equipment & tools are well maintained.
• Actively participate in compliance with QA and ESH requirement to promote a safe working environment.
• Maybe requested to work overtime on weekdays, weekends and/or public holidays in order to achieve deliveries to customers.
• Required to be on 24/7 standby on rotation basis based on customer’s urgent calls.
• Other duties as required/determined to assist the functionality of the department.

WORK EXPERIENCE REQUIREMENTS

• At least 3-4 years’ hands-on experience as a service engineer in related industries/environment.
• Able to troubleshoot electrical starter & control panel and the ability to read simple electrical & hydraulic schematics drawings.
• Able to lead service technicians to perform duties as required.
• Customer focus, results orientated, excellent communication and good team player.
• Self-confident, self-motivated with intrinsic drive to work independently.
• Able to work overtime on weekdays, weekends and/or public holidays.
• Enjoy working in fast-paced environment.
• Able to travel on overseas assignments tasked by the company.
• Proficiency in Microsoft Office products and the use of computer applications.