Total 3 job vacancies by Capgemini

Company Overview

Capgemini is an AI-powered global business and technology transformation partner with 420,000 team members in 50+ countries. We deliver end-to-end services leveraging strategy, technology, design, engineering, and operations to create tangible business value.

Job Summary

Lead end-to-end delivery of Salesforce implementation, enhancement, and AMS initiatives, focusing on governance, service quality, stakeholder engagement, and cross-functional coordination across business, IT, and vendor teams.

Responsibilities

• Manage delivery of Salesforce projects and AMS engagements to meet schedule, budget, and quality targets
• Track and report on project schedules, budgets, resources, risks, and milestones to ensure transparency and control
• Prepare governance reports, dashboards, and steering committee updates to support decision-making
• Ensure compliance with internal processes, audit requirements, and quality standards throughout project delivery
• Build and maintain strong relationships with business, IT, and vendor stakeholders to facilitate collaboration
• Communicate project progress, risks, and dependencies clearly to all stakeholders
• Lead meetings, walkthroughs, and reviews to align teams and resolve issues
• Document decisions and actions through formal governance channels to maintain accountability
• Maintain comprehensive project artefacts, logs, plans, and cost trackers to ensure completeness and consistency
• Facilitate structured meetings and follow up on action items to drive timely resolution
• Support Agile ceremonies including sprint planning, reviews, and retrospectives to enhance team performance
• Assist Product Owners with backlog management and prioritization to align delivery with business goals
• Remove impediments and maintain transparency using Agile tools to sustain delivery velocity
• Adapt delivery approach between Agile and Waterfall methodologies based on project requirements
• Coordinate cross-functional roles such as architects, analysts, developers, and QA to ensure integrated delivery
• Partner with internal governance teams on standards enforcement and escalation management

Required competencies and certifications

• PMP, PRINCE2, CSM, PSM, or equivalent project management certification
• Experience managing multi-system or multi-vendor IT projects
• Proven ability to communicate effectively and engage stakeholders across diverse teams
• Strong documentation, planning, and reporting skills to support project governance
• Demonstrated facilitation, coaching, and conflict resolution capabilities
• Ability to adhere to governance, compliance, and quality standards consistently

Preferred competencies and qualifications

• Experience managing Salesforce implementation or AMS teams
• Salesforce certifications such as Admin or App Builder
• Experience delivering projects in the public sector

Company Overview

Capgemini is an AI-powered global business and technology transformation partner with 420,000 team members in 50+ countries. We deliver end-to-end services leveraging deep industry expertise and technology to create tangible business value. www.capgemini.com

Job Summary

Manage and support IT systems by installing, configuring, maintaining, and troubleshooting hardware and software. Ensure compliance with organizational IT policies while delivering effective end-user support and access management.

Responsibilities

• Receive and log user inquiries or incidents, capturing all relevant details for accurate tracking
• Perform initial troubleshooting to resolve common issues such as password resets and software installations
• Execute system imaging and re-imaging to maintain device readiness
• Handle straightforward service requests including account creation and access rights modifications following established procedures
• Escalate unresolved issues to higher-tier or specialized support teams for further investigation
• Manage user accounts by creating, modifying, and deleting access rights based on business requirements
• Develop and enforce access control policies to protect sensitive information and systems
• Assist users with access-related issues such as account lockouts and permission requests, ensuring timely resolution
• Provide Level 1 and Level 2 technical support for desktops, laptops, printers, and peripherals
• Perform routine system updates, patches, and antivirus scans to maintain endpoint security and compliance
• Utilize ITSM tools (e.g., ServiceNow) to track and manage support tickets efficiently
• Administer Windows 10/11 environments including Microsoft Intune/Endpoint Manager, Active Directory, Group Policy, and Microsoft 365 troubleshooting
• Troubleshoot Windows networking components including DNS, DHCP, VPN, and TCP/IP protocols
• Support users with Microsoft 365 applications such as Word, Excel, PowerPoint, and Outlook

Required competencies and certifications

• 1+ years of experience in desktop support, technical support, or IT helpdesk roles
• Strong knowledge of Windows 10/11, Microsoft Office/O365, and common desktop applications
• Basic understanding of network concepts including TCP/IP, DHCP, and DNS
• Experience with ticketing systems such as ServiceNow or other ITSM tools
• Familiarity with printers, mobile devices, and hardware repairs
• Strong troubleshooting and problem-solving skills
• Effective written and verbal communication skills to interact with users at all technical levels

Preferred competencies and qualifications

• Hands-on experience with endpoint security, encryption, and compliance

Company Overview / Employee Value Proposition

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com

Job Summary

We are seeking an experienced UAT Test Manager with strong hands-on expertise in banking domain projects. The ideal candidate will lead large-scale end-to-end User Acceptance Testing, orchestrate stakeholder alignment, and ensure smooth delivery across complex technology and business initiatives.

Responsibilities

• Develop comprehensive UAT strategies, test plans, and test schedules for large-scale and multi-workstream projects to ensure thorough coverage and timely execution
• Collaborate with business stakeholders, product owners, and technology teams to define test scope, acceptance criteria, and entry/exit conditions that align with project objectives
• Ensure environment readiness, data preparation, and proper provisioning of test users to facilitate effective testing cycles
• Lead and manage day-to-day UAT execution across multiple teams and business functions, driving progress and resolving issues proactively
• Oversee creation and review of test cases, test scenarios, and traceability matrices to maintain test quality and compliance
• Facilitate defect triage discussions, drive timely resolution of defects, and ensure retesting and closure to maintain test integrity
• Act as the primary liaison between business users, delivery managers, and developers for all UAT-related activities, ensuring clear communication and alignment
• Conduct UAT kick-off meetings, progress checkpoints, and sign-off sessions to maintain stakeholder engagement and project momentum
• Identify potential testing risks and implement mitigation plans proactively to minimize impact on delivery timelines
• Escalate critical issues promptly with clear impact assessments and recommended solutions to senior stakeholders
• Ensure all UAT deliverables meet compliance, audit, and governance expectations within the banking domain
• Track and report UAT progress, defect metrics, and status dashboards to senior stakeholders to provide transparency and informed decision-making
• Document test results, sign-off packages, lessons learned, and closure reports to support continuous improvement and audit readiness
• Maintain high-quality documentation aligned with banking standards and regulatory expectations to ensure traceability and accountability

Required competencies and certifications

• Proven experience leading large-scale or multi-system integration projects in the banking/financial services domain
• Hands-on expertise in UAT planning, execution, defect management, and sign-off processes
• Strong understanding of core banking systems
• Proficiency in JIRA, Confluence, and test management tools

Preferred competencies and qualifications

• Excellent communication, coordination, and stakeholder management skills to effectively engage diverse teams
• Strong analytical and problem-solving capabilities to address complex testing challenges
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail
• Structured, detail-oriented, and highly organized approach to managing UAT activities
• Strong leadership skills to guide business users and manage vendor interactions confidently
• Familiarity with Waterfall, Agile, and hybrid delivery methodologies to adapt testing approaches accordingly
• Experience managing user testing challenges such as low user participation, test environment instability, test data gaps, or high-severity defects