SharePoint/ M365 Admin
Desired Competencies:
Exchange administrators should have a blend of technical skills, problem-solving abilities, and soft skills like communication and adaptability. - Deep understanding of Exchange Server architecture, features, and functionalities, including on-premises and cloud-based solutions (Exchange Online) - Proficiency in PowerShell for automating tasks, troubleshooting, and managing Exchange environments - Familiarity with email protocols like SMTP, IMAP, and POP3 - Ability to identify, diagnose, and resolve complex email-related issues and performance problems - Must have experience supporting MS applications. - Multitasking abilities (Able to work on multiple machines at a time) - Excellent communication and interpersonal skills. - Ensure customer satisfaction by providing the best solutions to their queries. - Help create technical documentation and manuals. - Vendor coordination.
Good to Have skills:
Expert Knowledge on Messaging Architecture, Microsoft Exchange Server · Knowledge of mailbox features, such as mailbox sharing policies, "Send as" and "Send on behalf" delegates, and shared mailboxes · Good Knowledge on EAC and Entra portal · Understanding and configuring security features like anti-spam protection, malware filters, and data loss prevention (DLP) policies is crucial for protecting against email-based threats. Understanding how to monitor the Exchange environment and generate reports
RESPONSIBILITY:
1.Demonstrate proficiency in managing Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and other relevant services.
2 . Administration of M365 workloads (Exchange Online, SharePoint Online, One Drive for business, & Teams)
3. Provide assistance to customers in deploying and configuring Microsoft products
4. Excellent communication and interpersonal skills.
5. Help with creating technical documents