The Field Collection Collector is responsible for visiting clients to collect outstanding payments and ensure a timely debt recovery. This role requires excellent communication skills, a strong sense of responsibility, and the ability to handle sensitive financial matters with discretion.

What you’ll need to bring to the role & Experian

· Responsible for debt collection and management activities through house visits and other appropriate actions as assigned by collections officers

· Carrying out proper investigation, analysis and observation of house visited

· Maintain accurate records of all collection activities and client interactions

· Updating the office immediately on information obtained on house visits

· Attending urgent or impromptu meetings held in the office

· Collaborate with the internal team to improve collection strategies and processes

· Achieving collection targets driven by corporate goals

· Ensure compliance with all relevant laws and regulations during collection activities

· Any other matters assigned

What you’ll bring to the team

· A passion for driving corporate activities to achieve collection management targets

· The ability to consistently deliver great results and contribute to a positive working culture

· The ability to build strong and productive relationships, internally and externally

· The ability to observe and assess a customer’s living conditions or other situational factors that may influence their financial priorities or repayment capabilities.

· The ability to communicate effectively in English

· The ability to travel extensively within assigned areas

· Strong organizational and time management skills, attention to detail and ability to work independently

More about you

· Possess a valid Singapore Class 2A/2B driving license and possess own motor vehicle

· Ability to work flexible working hours, including weekends or evenings as needed

· Knowledge of debt collection laws and regulations is a plus

· Highly motivated with good negotiation and communication skills

· Persuasive, firm, tactful and customer service oriented

· Ability to consistently demonstrate deep personal drive and accountability for great performance and results delivery

· Ability to thrive in a fast-paced working environment and achieve individual / team targets

· Able to update visit findings via internet/computer

· This position requires travel to various client locations and may involve extended periods of walking, standing, and interaction with customers in person. A significant portion of time is spent outside the office, and field visits may be conducted in varying weather conditions.

Why this role is important to us

This role is critical in supporting the function’s operations and helping achieve its objectives of collection management whilst ensuring high level of performance is maintained. We need an individual who is competent in collection operational matters, with impeccable attention to detail and can-do attitude. The individual needs to be comfortable “getting their hands dirty” and working with a range of cross functional teams to deliver results.

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment, systems, and software
• Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Serves as company liaison with customer on administrative and technical matters for assigned cases.
• Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• This job may include any aspect of field support, and is not limited to system hardware and software, networking/wireless networking.
• This job provides customer support. If employee is primarily responsible for supporting applications/systems engineering.
• Manage post implementation support issues (fault call tickets)
• Participate in regular operations review meetings, including operational issues, tickets review etc.
• Conduct internal training as part of knowledge sharing.
• Provide Level 1/2 operations support for Voice and network infrastructure.
• Perform changes to the network in-line with the organization’s Change Management processes.
• Ensure compliance to policies, processes, and standards, both internal and clients’ organization

Education & Certification

• Degree or Diploma in Computer Engineer, Computer Science, Information Technology, or related field Contact Center related certification

Requirement:

• Lead the Conversation with client, to understand the issue(s) face by the client and resolve the issue(s).
• Taking ownership and accountability of the issue list.
• Work / troubleshoot with vendors, principals, and colleagues on resolving the issue.
• Good troubleshooting and logical skill.
• Good documentation skills.
• Experience in raising and closure of ITSM.
• ITIL knowledge and experience is preferred.
• Understand Phones systems and Contact Center terminology is required.
• Team player, but also able to work independently when required.
• Interested to learn and pickup new skills.
• In-depth knowledge of Cisco Voice and Cisco Telepresence technologies and H323, SIP, MGCP, Q931 signalling protocols.
• Strong Knowledge of voice recording (NICE/ Verint), Contact Center, network routing &switching technologies, and protocols.
• Willing to work in extended hours and on duty.
• Analytical and possess good troubleshooting skills.
• Willing to work hard and eager to learn about new technologies.
• Polite and able to communicate well to the clients, client oriented.
• Hands on experience in the following products will be highly advantageous: CCNA, CCNP and CCIE (Voice)

A Field Specialist is responsible for ensuring the safe and efficient operation of lifts and escalators. This role includes performing routine maintenance to keep equipment in optimal condition, as well as identifying and resolving potential issues to ensure reliability and safety.

Job Responsibilities:

-       Perform routine maintenance of lifts and escalators in accordance with the maintenance schedule.

-       Report any defects or issues identified during maintenance works.

-       Attend to customer calls and requests, including responding to incidents and carrying out recovery actions.

-       Ensure timely and accurate completion of work records after maintenance activities.

-       Ensure all maintenance works comply with health, safety, and regulatory requirements.

-       Attend regular toolbox meetings conducted by the supervisor.

-       Perform 24/7 standby and callback duties on a rotating shift basis.

-       Assist in annual inspections and required load testing.

-       Carry out minor troubleshooting and repair works, as well as any other duties assigned.

Job Requirements

-       Candidate must possess at least a NITEC in Mechanical, Electrical Engineering or NITEC in Building Environment (Vertical Transportation). 

-       At least 1 to 2 Year(s) of working experience in the industry, preferable Certificate of Competency (COC). Non-experience but with passion are welcome.

-       Proven communication and inter-personnel skills.

-       Achiever with self-motivation attributes.

-       Able to work in a team or individual.

-       Mature, responsible and discipline personality.

Other Information:

-       Location: Various Locations around Singapore

-       Working hours: 44 hours per week + OT when required

-       Salary (commensurate with experience): Basic salary + Allowances + Variable Bonus

Please include in Resume:

-       Education background

-       Work experiences

-       Current and expected salary

-       Date of availability / Notice Period

Interested applicants are invited to send your updated resume in MS Word format via APPLY NOW.

We regret that only shortlisted applicants will be notified.

Role Overview

We are looking for an experienced Electrical Field Engineer to support an HVDC / Grid Solutions project. The engineer will be site-based and act as the key technical interface between construction, commissioning, engineering teams, contractors, and clients.

The role focuses on supporting installation, troubleshooting, and commissioning activities related to S2 work packages, ensuring technical issues are resolved effectively and properly documented.

Key Focus

• Special focus for S2 work package

• Focus on all issues related to the installation/Erection of the equipment activities and interfaces/coordination within packages/systems, and with related activities in the scope of Partner & Contractor.

• Ensure a daily monitoring in direct contact with the site teams and the partner(s) & Contractors in his field of activity.

• Provide close support and follow up to the engineering department by proposing documented solutions, and could as well update or prepare, as appropriate, SMFs under the supervision of the assigned engineering office.

Other actions

• Support to the Site Manager during technical meetings involving the client, partners, and subcontractors.

• Collaboration with the Quality and Document Control teams

• Ensures strict adherence to the change management process and the proper maintenance of "As-Built" (marked-up) documentation.

• Participates in technical and coordination meetings related to his engineering activity(ies), as well as those concerning general site operations and mandatory training sessions.

• Ensures that the GFC/SQ/SMF/Red Lines processes are used correctly

• Participates when required to GFC/SQ/SMF/RMU meetings with Site/engineering teams

• Supports all EHS (Environment, Health, and Safety) initiatives and ensures that all solutions to be implemented comply with applicable safety regulations

Requirements

• Degree in Electrical Engineering or related discipline.

• Experience in HVDC, substations, power transmission, or large-scale electrical projects.

• Similar experience on OCP or OCS station or large AC projects

• Experience in site-based engineering, commissioning, or construction support preferred.

• Knowledge of LV secondary systems, protection & control, cabling, and electrical installation preferred.

• Strong understanding of electrical drawings, schematics, cable systems, and equipment interfaces.

• Strong troubleshooting, communication, and coordination skills.

• Understanding of technical documentation related to the activity (SLD, Layouts and Erection drawing, Principles, Mechanical specifications, Equipment data sheets, BoM, OMM etc)

Project Details

• Start Date: ASAP

• Working Hours: 6 days/week, 54 hours/week

• Overtime: Paid when working beyond 54 hours/week

• Site Allocation: Singapore with occasional travel to Batam worksite

• Contract length: 1 year (Extendable)

Job Description & Requirements

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes

5.5 Working Day - Standby Required

Office at MacPherson

Salary: $2200 -$2500

Requirements:

• At least NITEC / Diploma / Trade Cert in Electrical/Electronic or related field
• Class 3 License is a MUST, vehicle provided for duties purpose

Job Scope

• Perform preventive & corrective maintenance of field equipment
• Troubleshoot faults on-site
• Prepare service reports & documentation
• Ensure safety & quality compliance
• Support standby duties when required

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are a fast growing electronic components and semiconductor distribution company, headquartered in Singapore with customers in Indonesia, Thailand, Singapore, China and India. We are a distributor for over 40 large MNCs and play a vital role in the supply chain of electronics manufacturers all over Asia.

We are looking for below candidates with prior experience in electronic components/semiconductors industries who want to join a fast-paced environment with lots of opportunity for growth and learning.

Field Application Engineer – Singapore

Job Profile

• Provide Technical design and support to customers to enable sale of our products
• Strategize customer engagements with sales and marketing team
• Demonstrate demo's, interface with supplier engineering team and visit customers to help them troubleshoot problems
• Develop excellence in certain product areas in order to act as product expert for customers

Job Requirements

• Candidate must possess at least a Bachelor's Degree, Engineering (Electrical/Electronic) or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.

Field Service Engineer

• Working days: Monday - Friday 830am to 530pm
• Location : Ang Mo Kio Techplace
• Salary: $3,800 - $4,200

Job Responsibilities

• Install, test and commission new equipment at customers’ sites
• Carry out equipment assembly, servicing, trouble-shooting, repair, upgrade and preventive maintenance
• Perform other technical tasks as assigned
• Provide and maintain good customer service to customers

Job Requirements

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years’ hands-on experience in equipment servicing and repair (In semiconductor/automation industry)
• Able to work after office hours when required
• Able to travel overseas when required

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Company located at Woodlands

• Working hour: 8:30am – 5:30pm(Mon – Fri)

• Variable Bonus +Excellent Welfare

• Well Established Automation Manufacturing Company

Job Scope

• Automation system installation, testing, commissioning, and maintenance.
• Setup electronics controllers, PC, and install software.
• Perform on site machine buy-off as per agreed customer requirements
• Analyze equipment failures and identify root causes to effectively repair equipment failures.
• Able to analyze electrical/electronic circuit, read machine logfiles to identify root cause for the problem
• Able to repair electrical components, setup robot software, PC software.
• Establish a seamless interface between customers and company.
• Demonstrate high integrity and work independently with minimal supervision
• Spearhead customer issues and coordinate with internal departments and customer stakeholders to resolve them efficiently. Escalate to management if necessary
• Respond to phone support and onsite support requests in accordance with SLA
• Prepare and present accurate, detailed service reports in a timely manner.

Requirement

• Diploma in Electronics / Computer Engineering or related disciplines
• 2 to 4 years of relevant experiences in automation systems setup or service support
• Proficiency in installing software, configuration and setting up PCs and machines

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOOSOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Field Application Engineer

Salary: $3,800 - $4,600 + Performance Bonus + Claims
Working Hours: Monday - Friday, 8:30am - 5:30pm
Location: Tai Seng

Key Responsibilities

• Drive design-in activities and promote semiconductor solutions to customers.
• Identify and develop new demand-creation opportunities within assigned accounts.
• Collaborate closely with global suppliers and principals on technical promotion initiatives.
• Provide hands-on technical support, troubleshooting, and application guidance to customers.
• Assist customers in the design and implementation of MCU, Analog, and Power solutions.
• Conduct product presentations, technical workshops, and training sessions.
• Support customers throughout the product development lifecycle, from concept to production.
• Build strong technical relationships with customers and key stakeholders.

Requirements

• Diploma or Degree in Electronics & Electrical Engineering.
• 1–2 years of relevant experience within the electronics or semiconductor industry.
• Knowledge or hands-on experience in: Microcontrollers (MCU) and Analog circuits
• Well versed in Power management solutions