Total 637 credit controller job vacancies in Singapore

1 Credit policy & framework, including formulation and maintenance of credit

policies and procedures, monitoring the compliance of credit policies.

2 Portfolio monitoring & reporting, including preparation of regular portfolio

reports for senior management, risk committees, regulators and Head

Office; identification of emerging risks, concentration trends, and early

warning signals etc.

3 Credit stress testing, including development and maintenance of stress

testing methodologies, internal and regulatory stress testing exercises and

submissions, etc.

4 ECL modelling & provisioning, including support the ongoing

enhancement of ECL models in line with IFRS 9, ECL calculation exercise

etc

5 Environmental risk management, including formulation and maintenance

of environmental risk management framework to ensure alignment with

regulatory requirements and industry best practices; portfolio

environmental risk management, climate stress testing and scenario

analysis, etc.

6 Other tasks as may be assigned by Head of Department

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

We are partnering with a regional private banking platform to identify an experienced Credit Advisor to support its wealth financing business, with a primary focus on Lombard Lending for HNW and UHNW clients.

Key Responsibilities

• Partner with Relationship Managers to structure and deliver wealth financing solutions
• Advise on Lombard Lending and other financing solutions for HNW/UHNW clients
• Conduct credit analysis, collateral reviews and risk assessments
• Prepare and present credit proposals for approval
• Work closely with Credit Risk, Legal, Compliance and Operations teams to execute transactions
• Perform ongoing portfolio reviews and credit monitoring
• Support business initiatives and process enhancement projects

Requirements

• Degree in Banking, Finance, Business, Accountancy or related discipline
• Minimum 8 years of Private Banking experience
• Experience in Credit Advisory, Wealth Lending or Lombard Lending
• Strong understanding of private banking credit products and lending structures
• Strong credit analysis, stakeholder management and communication skills
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders

Interested candidates who meet the above requirements are welcome to submit their updated CV for a confidential discussion.

Claire Ang (R22109899)

EA Licence No: 22S1193

Working hour: 8:30am – 6pm (Mon – Fri)

• Variable Bonus + Excellent Welfare

• Well Established Equipment Manufacturing Company

• On-Job-Training Provided

(Two-way company transport provided from Jurong East Mrt)

Responsibilities

· Organizing and filing of technical documents and correspondence with internal and external customers for all document transmitted

· Control the issuance and submission of documents to Clients and ensure that timelines are duly met

· Effectively keep track and manage the flow of documentations

· Maintain confidentiality around sensitive information

· Maintain list of documents and ensure that the documentation is in good order and as per Project Quality Plan (PQP)

· File, record and maintain documents in both electronic and physical copies

· Contribute to compilation of final project dossiers, as built portfolios and archiving

· Monitoring and Updating EDCL (Engineering Document Control List) to ensure all the drawings/documents status are in latest condition Produce exception reports on late documentation for management review

· Co-ordinating drawings/documents flow between site and main office in Singapore

· Preparing in Mechanical Catalogues for submission to client

· Other general administrative tasks as assigned by Reporting Supervisor or Project Manager

Requirements

· · ITE, GCE O Level or Diploma in Engineering preferred but those with relevant working experience

· · At least 1-2 years’ experience in working as Document Controller

· · Meticulous and proficient in MS office

· · Basic analytical experience

· · Proficient typing skills, good verbal and written communication skills

· · Data organization and storage knowledge

Interested and suitable candidate kindly click quick apply. Resume will be routed to HR department. We regret that only suitable candidate will be notified.

Summary
We are seeking a Sales Manager to undertake thedistribution of private credit funds focused on U.S. residential real estate.This individual will originate and manage relationships with asset managers,IFAs, introducers, and potential investors, and will own the end-to-endprocess from prospecting through onboarding and capital calls.

The role requires a commercially driven professional with strong product knowledge, high integrity, and the ability to coordinate seamlessly across Singapore, Hong Kong, and U.S. stakeholders (investment, operations, legal/compliance, and leadership).

Key Responsibilities
Business Development & Distribution

• Develop and execute a distribution strategy to raise capital for a U.S. residential-focused private credit fund across target investor segments (asset managers, IFAs, introducers, family offices, and other qualified channels).
• Source and qualify prospects, build and maintain a pipeline, and ensure investor eligibility aligns with Hong Kong SFC/HKMA professional investor requirements.
• Conduct meetings, presentations, and due diligence sessions with prospective investors, demonstrating fund/product fluency and the ability to address questions on strategy, risk, structure, liquidity, and portfolio fit.
• Build and maintain long-term relationships with key decision-makers, including gatekeepers and investment committees.

Deal & Process Ownership (End-to-End)

• Own the investor journey from initial outreach to investment completion: discovery, materials delivery, follow-ups, coordination of DD requests, subscriptions, and closing.
• Partner with internal stakeholders (investment team, IR, operations, legal, compliance, finance, and fund admin) to ensure a smooth, professional, and compliant onboarding experience.
• Manage introducer/intermediary relationships, including engagement quality, commercial terms (where relevant), and ongoing partner performance.

Investor Communication & Ongoing Coverage

• Serve as a primary point of contact for investors and distribution partners post-investment, ensuring consistent updates, responsiveness, and relationship management.
• Support investor reporting, updates, and ad-hoc requests in collaboration with internal teams.
• Gather market intelligence and investor feedback to refine messaging, materials, and go-to-market approach.

Governance, Compliance & Controls

• Ensure all marketing, distribution, and fundraising activities comply with internal policies and relevant regulatory requirements, including Hong Kong SFC/HKMA requirements for professional investors and cross-border marketing considerations.
• Maintain high standards of documentation and CRM discipline: meeting notes, pipeline stages, next steps, and fundraising forecasting.

Leadership & Internal Coordination

• Provide accurate fundraising forecasts and regular updates to management.
• Contribute to the development of sales collateral, pitch decks, talking points, and investor FAQs, partnering with regional investment and marketing teams.
• Represent the firm at industry events, conferences, and investor forums as appropriate.

Candidate Requirements

• 3-5+ years of experience in fund distribution / capital raising / institutional sales, ideally within private credit, private markets or real estate credit.
• Demonstrated ability to build productive investor pipelines and close allocations through asset managers, private banks, IFAs, introducers, and institutional/family office networks.
• Strong understanding of private fund structures and subscription processes (e.g., feeder structures, SPVs, onboarding/KYC flows, subscription documentation).
• Familiarity with U.S. residential / housing credit themes is preferred (e.g., construction/real estate credit, housing-linked collateral).

Skills & Competencies

• Strong communication and presentation skills, with confidence engaging CIOs, PMs, IC members, family offices and sophisticated HNWIs.
• Commercially driven, persistent, and highly organized—able to manage long sales cycles and multiple stakeholders to closure.
• Effective stakeholder management across geographies and functions; able to coordinate internal resources efficiently.
• High integrity and professionalism with a client-first mindset.

Role Summary

We are seeking an experienced and highly motivated Senior Business Analyst to join our banking transformation team. The successful candidate will act as a functional Business Analyst within project teams, focusing on wholesale banking credit origination and early credit warning initiatives. The role will also drive AI-enabled business transformation by identifying opportunities to leverage Artificial Intelligence (AI), ensuring successful implementation, governance, and realization of business value.

Key Responsibilities

Business & Functional Analysis

• Gather, analyze, and document business requirements for credit origination and early credit warning systems.
• Conduct detailed functional analysis and translate business requirements into clear functional specifications.
• Facilitate workshops, interviews, and discussions with business users and stakeholders.

AI & Digital Transformation

• Assess existing business processes and identify opportunities to leverage AI and advanced analytics.
• Work with business stakeholders and data science teams to define AI use cases and success criteria.
• Monitor AI initiative progress and ensure realization aligns with project objectives and business outcomes.

Data Analysis & Insights

• Perform exploratory data analysis to identify trends, anomalies, patterns, and business opportunities.
• Analyze large datasets to support business decision-making and process optimization.

Experience

• Minimum 8 years of experience in the banking and financial services industry.
• Strong experience working as a Business Analyst in banking transformation or digitalization projects.
• Proven experience in credit origination processes within wholesale banking environments.
• Experience working with AI, analytics, or data-driven initiatives is highly desirable.
• Hands-on experience throughout the Software Development Life Cycle (SDLC).

Technical Skills

• Good understanding of:Web-based applications and APIsDatabases and SQLData warehousing conceptsData visualization and reporting tools

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

• Location: Woodland
• Working Hours: 5.5 days (Mon to Fri: 8am to 5:30pm, Sat: 8am to 12pm)

Job Responsibilities

• Act as the main liaison to ensure smooth communication and document flow between the client and the internal project team
• Oversee the management of all drawings, including updating, storing, and distributing to the relevant parties
• Manage and submit Project Control Management (PCM) documents and ensure all required paperwork is filed and tracked
• Process and track payment requests to ensure timely payments for the project
• Manage and maintain SharePoint or other document management systems, ensuring all project documents are properly stored and accessible
• Maintain proper access permissions for team members to ensure security and smooth operation of internal servers
• Manage the versioning, approval, and distribution of all technical drawings
• Track and respond to RFIs, ensuring timely and accurate responses to client or vendor questions
• Coordinate and ensure all documentation for NEOT processes is properly handled
• Manage the internal circulation of documents for review and approval within the team
• Any other ad-hoc duties as assigned

Requirement:

• Minimum Diploma level or equivalent
• Minimum 3 years’ relevant experience in related industry
• Experience with Autodesk ACC will be an added advantage
• Personality with positive, proactive, detail-oriented, and responsible
• Proficient in Microsoft Office (Words, Excel, Power Point)
• Good communication, reading, and writing skills in both English and Chinese to liaise with Chinese associates

The Document Controller is responsible for managing, organizing, and maintaining all project documents and records for construction projects. The role ensures that drawings, technical documents, correspondence, submissions, approvals, and project records are properly controlled, updated, distributed, and archived in accordance with project and company requirements.

Key Responsibilities:

• Maintain and control project documents, drawings, correspondences, transmittals, reports, and records.
• Ensure all documents are properly filed, registered, tracked, and updated in the document control system.
• Receive, record, distribute, and follow up on project documents, including drawings, method statements, material submissions, RFIs, site instructions, inspection records, and approvals.
• Ensure latest approved drawings and documents are circulated to the relevant project teams, consultants, subcontractors, and stakeholders.
• Monitor document revisions and ensure obsolete documents are removed or clearly marked.
• Prepare and manage document transmittals, submission logs, drawing registers, and tracking reports.
• Coordinate with internal departments, consultants, contractors, and clients on document submissions and approvals.
• Ensure project documentation complies with company procedures, client requirements, and project standards.
• Assist in preparing documents for audits, meetings, progress claims, handover, and project close-out.
• Maintain proper filing for both hardcopy and softcopy documents.
• Support the project team with administrative duties where required.

Requirements:

• Minimum GCE “O” Level / Nitec / Diploma in Business Administration, Engineering, Construction Management, or related discipline.
• Prior experience as a Document Controller in the construction, engineering, infrastructure, or building industry will be an advantage.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Company Profile

State Bank of India (SBI) a Fortune 500 company, is an Indian Multinational, Public Sector Banking and Financial services statutory body headquartered in Mumbai. The rich heritage and legacy of over 200 years, accredits SBI as the most trusted Bank. SBI Singapore (SBIS) has 5 retail branches, 19 SBIS ATMs and over 200 ATMs via the shared island wide ATM5 network.

SBIS has a suite of retail banking products which complement its existing corporate banking products thus enabling us to service both individual and corporate customers. In Commercial and wholesale banking, our areas of operation include ASEAN, South East Asia and South Asia.

SBIS leverages on its extensive international network of branches to offer a wide range of Import/Export Trade Finance Services, in both Singapore Dollar and foreign currencies to facilitate the business needs of customers.

Responsibilities
Daily rollover of loans:

• Rollover tickets (accounts allocated as on date)
• Preparation of Funds Positioning sheet (daily)
• To record in the relevant Borrower’s loan register the loan rollover details
• To record transaction in the Loan register
• Checking interest / instalment debit in Nostro, if not to check with systems or pass the necessary entries to rectify the error
• Change interest rates and rollover details in Finacle
• To check if correct interest / instalment has been received in the Nostro statement, if not to follow up with Borrower or Agent through mail or telephone accordingly. To record in register if funds received
• To prepare advice to Borrower for next rollover period
• For loans as the Agent or Nodal Branch, to prepare all of above and also prepare interest / instalment payments (MT202) and all relevant advices to participants

Disbursements (both new and existing)

• In Finacle: setting of limits, creation of loan account, disbursement of loan
• Assisting Credit officers in preparation of approval note for disbursement to SVP(CA) /CEO
• Assisting Credit Officers in sending confirmation messages to Agent banks on disbursements
• To prepare Financial payment messages (MT103/MT202) and other non-financial messages (MT199/MT299/MT999) through Finacle.
• For loans as the Agent or Nodal Branch, prepare all relevant advices to participants.

Others

• Preparation of advices to Borrowers or participating Lenders for disbursements, rollovers and all loan operation matters
• Assisting Credit Officers in follow up on payment i.e. sending reminders and calling Borrowers
• Recording all system postings made and advices sent in relevant backup registers
• Preparation and posting of all other loan related payments (fees, remittances, expenses, current account maintenance)
• Posting and recording of various fees and payments due upon receipt and checking if proper
• Data extraction for various reports/returns to be submitted within the branch, IBG, MAS and Auditors.
• Filing of relevant documents in respective Borrower’s files
• Opening of new credit files when necessary
• Packing files to warehouse
• Preparation of audit confirmations requested by Auditors and Borrowers
• Maintenance of Drawing Power for loan accounts in system
• CCDP/CISLA data checking. Checking MIS site
• MAS 610 Data checking
• Generating Country Risk return and checking
• Checker of daily transactions in Finacle
• Interest Test check
• Assisting the Credit officer in checking correctness of data in calculating branch ECL figures.

Perform any other duties assigned by supervisors to support operational requirements.

Requirements:

• Diploma or Degree in Banking & Finance, Business Administration or a related discipline
• Minimum 2 years of relevant work experience
• Proficient in Microsoft Office applications (Outlook, Excel, Word & PowerPoint)
• Detailed-oriented and meticulous
• Strong written and verbal communication skills
• Able to commit to the full 4-6 months contract period

An international bank is seeking an experienced credit professional to join its Singapore-based Credit team, focusing on securitization and structured finance transactions.

Key Responsibilities

• Evaluate and recommend complex structured credit and securitization transactions, including detailed cash flow modelling and financial analysis.
• Prepare credit papers and recommendations for approval committees.
• Monitor portfolio performance, identify emerging risks, and implement appropriate risk mitigation strategies.
• Review and negotiate financing documentation to ensure alignment with approved credit terms and internal policies.
• Conduct portfolio analytics across industries, geographies, products and risk segments to support portfolio management and concentration risk oversight.
• Partner with front office, risk and other stakeholders to assess new opportunities and support the development of credit risk frameworks and portfolio management standards.

Requirements

• Bachelor's degree in Finance, Accounting, Economics or a related discipline.
• 7–10 years of experience in banking credit functions.
• Strong exposure to structured finance, securitization, private credit or other complex financing products preferred.
• Advanced financial analysis and cash flow modelling capabilities.
• Sound understanding of credit documentation, portfolio monitoring and risk assessment.
• Strong communication skills with the ability to present clear and balanced credit recommendations.

JF
Reg. No. R1875901
BeathChapman Pte Ltd
Licence no. 16S8112

1 Credit policy & framework, including formulation and maintenance of credit

policies and procedures, monitoring the compliance of credit policies.

2 Portfolio monitoring & reporting, including preparation of regular portfolio

reports for senior management, risk committees, regulators and Head

Office; identification of emerging risks, concentration trends, and early

warning signals etc.

3 Credit stress testing, including development and maintenance of stress

testing methodologies, internal and regulatory stress testing exercises and

submissions, etc.

4 ECL modelling & provisioning, including support the ongoing

enhancement of ECL models in line with IFRS 9, ECL calculation exercise

etc

5 Environmental risk management, including formulation and maintenance

of environmental risk management framework to ensure alignment with

regulatory requirements and industry best practices; portfolio

environmental risk management, climate stress testing and scenario

analysis, etc.

6 Other tasks as may be assigned by Head of Department

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Credit Risk Management

• Develop, implement, and maintain credit policies and procedures
• Assess creditworthiness of new and existing customers
• Set and review credit limits in line with risk appetite and business strategy
• Monitor customer credit exposure and mitigate potential bad debt risk

2. Accounts Receivable & Collections

• Oversee end-to-end accounts receivable (AR) process
• Ensure timely collection of outstanding debts across all customer portfolios
• Manage aged debt reporting and drive reduction in overdue balances
• Implement effective escalation processes for high-risk accounts

3. Cash Flow & Working Capital Management

• Monitor cash inflows and forecast receivables performance
• Support working capital optimisation initiatives
• Collaborate with FP&A team to provide insights on cash flow trends and risks

4. Revenue Assurance & Controls

• Ensure accuracy of billing and invoicing processes
• Identify and prevent revenue leakage across customer accounts
• Strengthen internal controls across credit and receivables processes
• Partner with operations to resolve billing disputes efficiently

5. Stakeholder Management

• Work closely with Sales and Commercial teams to balance growth and credit risk
• Partner with Finance Business Partners on customer profitability and exposure analysis
• Engage with senior stakeholders on credit decisions and risk exposure reporting

6. Reporting & Analytics

• Produce regular credit risk, AR ageing, and cash collection reports
• Analyse customer payment behaviour and identify risk trends
• Provide actionable insights to improve collection efficiency and reduce DSO (Days Sales Outstanding)

7. Team Leadership & Process Improvement

• Lead and develop the credit control / AR team (if applicable)
• Drive process improvements and automation in credit and collection workflows
• Implement best practices and standard operating procedures across regions/business units

about the company
Our client is one of the world’s most formidable architects of heavy machinery and large-scale infrastructure. Following their recent acquisition of a major high-profile project, this global industrial leader is looking to appoint a Material Controller on a 2-year renewable contract basis.

about the job

• Quality Assurance & Intake: Perform rigorous inspections of incoming materials to verify quantity, specification, and quality standards.

• Fulfillment Oversight: Orchestrate the end-to-end picking and packing workflow to ensure operational accuracy.

• Personnel Leadership: Direct and supervise warehouse staff, including pickers, packers, and forklift operators, to maintain high productivity.

• Inventory Integrity: Monitor real-time stock levels and conduct systematic cycle counts and periodic audits.

• Spatial Optimization: Design and manage warehouse layouts, ensuring efficient use of floor space and adherence to designated storage protocols.

• Documentation Management: Maintain comprehensive tracking and filing of all critical import/export and shipping documentation.

• Logistics Strategy: Design and schedule optimized transportation frameworks to enhance supply chain efficiency.

skills and experience required

• Diploma in any discipline
• Preferably candidates with at least 5 years of relevant material controller experience for project site

To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg .
(EA: 94C3609/ R1982617)

Intellect is the global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100 countries and 100+ languages, making mental health support truly accessible across borders and cultures.

Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.

Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes, and transformative care experiences.

We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.

The Role

The Head of Finance / Financial Controller will drive key parts of Intellect’s finance function, reporting directly to the CEO and VP Finance, and partnering closely with executive leaders and external stakeholders.

At this stage of our journey, Intellect is scaling rapidly while strengthening its financial operations, governance, and reporting infrastructure. This role will play a critical part in ensuring strong financial discipline, accurate reporting, effective cash management, and scalable financial processes to support sustainable growth.

We are looking for a hands-on finance leader with strong controllership capabilities who is comfortable operating across both strategic and operational finance responsibilities. The ideal candidate combines attention to detail with commercial awareness, and is equally comfortable managing monthly closes, improving internal controls, supporting budgeting exercises, and helping leadership make informed financial decisions.

This is an opportunity to build and strengthen the finance foundation of one of Asia’s fastest-growing mental health companies operating on a global scale.

Your Responsibilities

Financial Control & Reporting

• Oversee day-to-day finance operations, including accounting, reporting, treasury, tax, and compliance
• Ensure accurate and timely monthly, quarterly, and annual financial reporting
• Establish and maintain strong internal controls, accounting policies, and financial governance processes
• Manage cash flow, working capital, and financial risk monitoring
• Coordinate audits and manage relationships with external auditors, tax advisors, and accounting partners

Financial Planning & Analysis

• Lead budgeting, forecasting, and management reporting processes
• Support leadership with financial analysis, scenario modeling, and performance insights
• Monitor business performance against budgets and identify risks and opportunities
• Improve visibility into operational and financial KPIs across the business

Operational Finance

• Drive efficiency and discipline across G&A spending, procurement, and vendor management
• Partner with department leaders to align budgets with business priorities
• Implement systems, processes, and reporting structures that can scale with company growth
• Support finance transformation and automation initiatives where appropriate

Investor & Corporate Support

• Support preparation of board and investor reporting materials
• Assist with financial due diligence, fundraising support, and data room preparation as needed
• Contribute financial insights to support strategic planning and decision-making

Team Leadership & Collaboration

• Build, mentor, and manage a high-performing finance team and external finance providers
• Foster a culture of accountability, accuracy, and continuous improvement
• Partner cross-functionally to improve financial literacy and budget ownership across the organization

• Bachelor’s degree in Finance, Accounting, or related field; CPA, ACCA, or equivalent preferred
• 8–12 years of progressive finance and accounting experience, ideally across high-growth startups and structured environments
• Strong controllership and accounting foundation, including financial reporting, compliance, treasury, and internal controls
• Experience leading budgeting, forecasting, and FP&A processes
• Strong understanding of accounting standards, audit processes, and financial governance
• Experience managing external auditors, tax advisors, and accounting partners
• Strong analytical, organizational, and problem-solving skills
• Hands-on operator with high attention to detail and ability to work independently in a fast-paced environment
• Experience with multi-entity or international finance operations is a plus
• Excited by the opportunity to help scale a mission-driven company redefining mental health care across Asia Pacific and globally
• Open to Singapore (hybrid), Malaysia (hybrid), Philippines (remote) and Indonesia (remote)

Why You’ll Love Working With Us:

• Global company – work in a diverse environment with people from nearly 20 countries
• Generous leave policy – time off to rest and recharge
• Christmas week off – company-wide break during Christmas, separate from annual leave
• Birthday leave – enjoy a day off on your birthday
• Quarterly mental health days – one day off every quarter to focus on your wellbeing
• Flexible work arrangements – work in a way that suits your lifestyle and goals
• Work-life balance – a culture that values personal time and long-term wellness
• Medical coverage – comprehensive insurance for peace of mind
• Performance bonus – high performance is recognised and rewarded
• Development budget - annual allowance to support your professional development
• Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
• Socials and communities – regular non-work events/activities to connect and have fun together

Job Description & Requirements

As a Call Centre Operator, you'll be the first point of contact in the company for our customers to provide great customer experience.

Responsibilities

• Receive inquiries and ambulance bookings from customers via our hotline.
• Responsible for triaging the calls, providing basic advice, answering customer inquiries, and quoting prices.
• Plan the ambulance teams' daily job roster, work schedule, allocate the job to the most suitable ambulance team and dispatch the team.
• Coordinate and manage 25 to 30 ambulance fleets daily, fast and accurate in despatching assignments by WhatsApp, Digital Apps, and phone calls
• Maintain proper records of the jobs dispatched to ambulance teams.
• Constantly monitoring the progress of the ambulance teams by looking at the GPS
• Other duties: filing and data entry

Requirements

• At least a Diploma holder and 1 year of relevant experience in ambulance or coordination/operations jobs
• Required to work on weekends from time to time, with weekday offs-in-lieu provided.
• Friendly and good at communication skill in English (if know multilingual will be a plus point)
• Good situational awareness, good memory, and be competent in a fast-paced dynamic environment.
• Familiarity with Singapore roads and excellent knowledge of GPS

About GoTymeX

GoTymeX is the product, technology and data analytics hub of GoTyme Group. At GoTymeX, we're reimagining digital banking across emerging markets, across South Africa and Asia. Our mission is to unlock human potential, and we aim to do so through the development of transformative financial services that empower individuals and small businesses. We believe in the power of digital in building products that make a real difference in our customers' lives. Today, our products serve more than 22 million customers.

About the Credit Card Product

We are building a group-level credit card product — launching across the Philippines and South Africa — on a modern global stack. The analytical function at the heart of this programme has never existed before. We’re creating it now — and we’re looking for the person to build it from zero with us.

Where This Role Sits

You will report directly to the Director of Product, and work day-to-day alongside the Credit Card Product Owners, Engineers, Designers and Business Analysts. You will carry a dotted-line to the Head of Data & Analytics, giving you deep technical mentorship while remaining fully embedded in the product team. You will collaborate regularly with in-country data and credit risk analysts across the Philippines and South Africa.

Why Work with GoTymeX

• Innovation-driven environment: Work with the latest technologies including Serverless aspects of AWS Cloud, AI-augmented engineering, microservices, Java, and Python
• International and collaborative culture: Be part of a dynamic team that values collaboration, continuous learning, and personal growth
• Competitive benefits: Enjoy a comprehensive benefits package, opportunities for professional development (see below) • Learning and development: Access to technical seminars, conferences, career talks, and overseas training to accelerate your career advancement and ensure continuous growth
• Impactful work: Contribute to projects that directly influence financial empowerment and access in emerging markets

About This Role:

The Senior Product Insights Analyst is the analytical engine of this team, owning the narrative behind every product decision. This isn’t a reporting role. It’s a product intelligence function. You’ll build the analytical foundation for our credit card business, identify what’s working and what isn’t, and tell us — with confidence — what to do about it.

Key Responsibilities

Product & Business Performance

• Own end-to-end performance analytics: activation, engagement, spend, repayment, and retention across all markets
• Track and interpret key KPIs — NPS, activation rates, digital adoption, unit economics (interchange, fee revenue, loyalty costs, ECL contribution) — and translate findings into clear product and commercial storylines
• Monitor portfolio health: revolve rates, payment behaviour, limit utilisation, and cohort evolution — with forward-looking commentary, not just snapshots
• Identify performance inflection points early and generate root-cause hypotheses — don’t wait to be asked

Funnel, Onboarding & Product Development Lifecycle Support

• Analyse the full acquisition and onboarding funnel — from application through activation and first spend — and size improvement opportunities
• Embed in sprint ceremonies and product rituals; define measurement frameworks for new features before they go live
• Provide pre-launch data readiness checks and post-launch performance reads for every release
• Support A/B testing and experiment design to evaluate product and go to market initiatives Insight Generation & Strategic Recommendations
• Go beyond the numbers — synthesise analysis into conclusions, flag strategic implications, and propose concrete product or commercial actions
• Proactively surface insights the team didn’t know to ask for: behavioural patterns, market signals, competitive benchmarks • Support go to market strategy, value proposition testing, and loyalty/rewards design with databacked recommendations
• Partner with in-country analytics and credit risk teams to validate and localise findings across the Philippines and South Africa Dashboards, Tooling & AI Utilisation
• Build and maintain self-serve dashboards in Databricks and Mixpanel covering business performance, funnel health, portfolio trends, and unit economics
• You’ll use the best of modern AI tooling — Claude, Cursor, Databricks AI — to compress the time from question to answer. In our environment, fast insight beats slow perfection
• Contribute to analytics best practices, documentation, and data quality standards across the Credit Card programme

Insight Generation & Strategic Recommendations

• Go beyond the numbers — synthesise analysis into conclusions, flag strategic implications, and propose concrete product or commercial actions
• Proactively surface insights the team didn’t know to ask for: behavioural patterns, market signals, competitive benchmarks • Support go to market strategy, value proposition testing, and loyalty/rewards design with databacked recommendations
• Partner with in-country analytics and credit risk teams to validate and localise findings across the Philippines and South Africa Dashboards, Tooling & AI Utilisation
• Build and maintain self-serve dashboards in Databricks and Mixpanel covering business performance, funnel health, portfolio trends, and unit economics
• You’ll use the best of modern AI tooling — Claude, Cursor, Databricks AI — to compress the time from question to answer. In our environment, fast insight beats slow perfection
• Contribute to analytics best practices, documentation, and data quality standards across the Credit Card programme
  

Technical Skills

• SQL: expert-level — complex queries, window functions, optimisation at scale
• Python / PySpark: proficient for data manipulation, statistical analysis, and automation
• BI / Visualisation: Databricks and Mixpanel (primary); Tableau or similar also acceptable
• Statistics: hypothesis testing, cohort analysis, and experimental design
• AI-augmented analytics: demonstrated daily use of AI tools to accelerate insight generation and automate workflows — this is an expectation, not a nice-to-have

Domain Experience

• 5+ years in data/analytics; financial services, fintech, or banking required
• Lending domain strongly preferred — credit card, BNPL, or personal loans. Terms like revolve rate, vintage analysis, and ECL contribution should be second nature, not new vocabulary
• Exposure to credit risk concepts (vintage analysis, ECL, delinquency) is a meaningful advantage
• Experience with customer lifecycle analytics: acquisition, activation, engagement, retention, and churn

Core Competencies

• End-to-end ownership: raw data to recommendation — accountable for whether it’s right
• Insight, not just analysis: “here’s what the data shows, here’s what I think it means, here’s what I’d do” — every time
• Speed: good-enough-fast beats perfect-and-late in a high-velocity build environment
• Proactivity: you spot the question before it’s asked and flag the signal before it becomes a problem
• Data literacy leadership: you raise the analytical bar of everyone around you — not just your own output

Preferred Qualifications

• Bachelor’s or Master’s in Mathematics, Statistics, Economics, Computer Science, or related quantitative field
• Experience in a multi-market or multi-country product environment
• Familiarity with Visa/Mastercard reporting tools or card management system platforms
• Background in high-growth startup or digital bank environments

• Competitive salary that recognises your talent and potential
• Performance-based bonus, including stock-based incentives for high performers
• Conferences and expert-led training to accelerate your career
• Flexibility to work from home or the office (HCMC-based, hybrid)
• Generous annual leave allowance, paid birthday leave, and additional days off
• Meal and parking allowances
• Premium healthcare for you and your family
• Overseas travel opportunities — Philippines, South Africa, and group offices