Total 1,791 Director/C-Level Full-time job vacancies

Location: Mumbai

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

The Account Director - Online Sales plays a vital, strategic role here at LinkedIn. You'll focus on the finding ways to enable the team to flawlessly execute their campaigns as well increase our internal net promoter score. This includes providing technical assistance, developing team members, iterating and evolving the work flows, and being the point of accountability for the local team. Additionally, you'll represent the larger organisation for any regional advertiser issues. Patient, smart, adaptable and dedicated, you also possess great timemanagement skills and the ability to multi task. Possessing a high EQ is also vital to success.

Responsibilities:

• Build and manage relationships with our strategic online advertising clients and agencies
• Drive ongoing strategic marketing conversations and provide optimization recommendations to meet client objectives
• Experiment with and codify optimization techniques for your clients to improve performance and drive incremental revenue, while scaling those techniques for the rest of our advertisers
• Frequently and concisely share the progress of internal and external initiatives, including the business impact and recommended next steps
• Work closely with cross-functional teams to build a consistent customer experience, identify opportunities to improve products/features and deliver results
• Drive revenue by successfully upselling & cross-selling
• Develop and execute a strategic plan for your book of business leveraging LinkedIn’s various tool

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose of this role is to:

• Responsible for a sales group of 5 to 6 person to generate revenue and drive business growth for the company, based on sectors assigned. If candidate has industry experience in retail and property will be ideal.
• Drive market share shift of the assigned sectors
• Leading and coaching a team of Account Directors/Managers in delivering omnichannel media solutions that span across various media platforms including broadcast, radio, digital, OOH, social, events and talents
• Responsible for developing and implementing strategies to achieve the goals and objectives of the group

Scope of the role:

• Build strong relationships with key clients, agencies and partners
• Take charge of conversations with key internal stakeholders from other departments
• Good grasp of sector knowledge, market trends and insights to facilitate building relevant omnichannel solutioning to clients
• Strong leadership, commercial acumen, and deep understanding of cross platform media ecosystems

Responsibilities & Challenges:

• Achieve group sales target set by Mediacorp
• Mentor a team of Account Directors/Managers and ensure overall quality of work on team members' accounts
• Coach and develop team members to strengthen business acumen, strategic thinking and client engagement skills
• Develop and maintain client satisfaction and continuous client relationship building
• Direct sales team members in proposals and leading tailored presentations to clients that are backed with data and insights
• Support and integrate sales strategies and objectives to drive and achieve sales revenue for sectors under his/her care
• Assist with problem resolutions when team members encounter challenges and/or issues
• Provide feedback to management on competitive landscape, industry trends and insights
• Foster a high-performance, collaborative, and solutions-oriented sales culture
• Identify and groom the next in line (potential rising star) within the group
• Responsible for accuracy in revenue projection and forecast
• Assist Division Lead in budget submission

• Degree or equivalent
• 8 to 10 years sales experience of which 5 years in leading a sales team
• Solid track record
• Good networking and strong relationship with key media players
• Strong Interpersonal and leadership skills
• Calm, composed and ability to resolve issues
• Strategic thinking with an eye for growth, revenue, and integrated solutioning opportunities
• Good command of English to communicate clearly and effectively

This growth-oriented position will have the primary responsibility of providing the full range of fund administration services to real estate clients. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Primary contact to client on daily operational, issue discussion and any other request
• Review of Net Asset Value calculation and associated reporting.
• Review investor capital activities, annual financial audit and other statutory reporting.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations.
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Liaise with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Responsible of work allocation and team utilisation. Assist on coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Assistant Director, Talent Management plays a pivotal role in shaping Montfort Care's talent agenda to enable organizational growth and transformation. Reporting to the Director, Strategy & Growth, this role is responsible for designing and executing a comprehensive talent management framework that strengthens leadership capability and builds a sustainable pipeline for critical roles.

You will lead the development and implementation of Montfort Care's high-potential program, ensuring systematic identification, grooming, and progression of future leaders across all levels. In addition, you will drive succession planning for key leadership and mission-critical positions, mitigating talent risks and ensuring organizational resilience.

Working closely with senior leaders, HR, and external partners, you will integrate workforce planning, leadership development, and capability building into strategic priorities. This includes leveraging data-driven insights to inform decisions, securing funding for talent initiatives, and fostering partnerships that position Montfort Care as an employer of choice in the social service sector.

This role demands a balance of strategic thinking and hands-on execution, with a strong focus on talent readiness for transformation projects, leadership development, and creating an engaging employee experience that aligns with Montfort Care's social mission.

Definition: We define talents as a subset of our general population of employees. The talents highlighted in the JD comprises approximately 5-8% of our total employee base.

Shape and Execute Talent Strategy for Montfort Care (MFC)

• Lead the design and implementation of Montfort Care's Talent Management Strategy, ensuring alignment with organizational goals and social mission.
• Establish measurable KPIs and accountability frameworks to track progress and mitigate talent risks.
• Integrate workforce planning with strategic priorities, ensuring the right talent is in the right roles at the right time.
• In collaboration with HR, develop an Employee Value Proposition (EVP) for key talent segments to strengthen attraction, engagement, and retention.

Build Strategic Partnerships

• Cultivate relationships with external talent partners, government agencies, and industry bodies to stay ahead of trends and secure resources for talent initiatives.

• Support Chief Strategy Officer (CSO) and Director, Strategy & Growth in talent-related forums and collaborations, positioning the organization as a thought leader and talent magnet in the social service talent space.

Drive Organisation Growth and Transformation through Talent

• Supporting the Director, Strategy & Growth in assessing talent requirements for new opportunities for service innovation and long-term sustainability of MFC's service pillars.
• Partner with HR and Heads of Service Pillars to identify critical talent needs for transformation projects, ensuring readiness for new service models. This includes capability building and talent development capabilities.
• Propose and implement developmental opportunities for critical talents to succeed in their roles as part of transformation initiatives.
• Together with HR's learning & development team, develop a holistic people development and talent management framework to ensure that all MFC employees are developed to contribute effectively based on their capabilities, potential, and aspirations.
• Provide talent consulting to senior leaders to support organization design, capability building for new service models.

Building Leadership Pipeline and Succession Management

• Conceptualise and develop MFC's high potential program to strengthen our leadership and talent pipeline at all levels of the organisation.
• Develop and maintain a robust succession plan (based on internal and external talent pool) for key leadership and critical roles to manage critical talent risk with a 1-5 year time horizon.
• Oversee recruitment strategies for senior and critical roles together with the recruitment team to align talent requirements with organisational growth.
• Utilise assessment tools to provide objective evaluation on talent potential, leadership readiness, and developmental needs.
• Drive the cadence and annual talent council review.

Vendor Management

• Manage procurement, and track performance of vendors to deliver talent and leadership development solutions.

Funding Management

• Secure funding with government agencies to support programmes and manpower resource for the Talent Management team. Ensure the KPIs are met.

• Plan talent management budget and be accountable for the expenditure of these funds in support for MFC's organisational objectives.

People Management

• Lead and develop a team to drive delivery of MFC's talent management programmes.

• Review job roles, provide job descriptions and manage team performance.

• Foster a culture of innovation to meet social mission and objectives.

Risk and Compliance

• Understand IPC (Institute of Public Character) and charity organisations compliance and regulatory requirements and ensure adherence.
• Understand funding agencies requirements in areas of security, data privacy etc. and ensure adherence.

Others

• Responsibilities listed above are not exhaustive. From time to time, additional duties or projects may be assigned based on organizational needs.

• Bachelor's Degree in Human Resource, Management, Public Policy, Learning Development, Organisational Development, or related fields.
• Postgraduate qualifications in social work, HR, Organisational Psychology is advantageous but not mandatory
• Institute of HR Professional - Certified Professional (IHRP-CP) and above certifications preferred.

Relevant Experience and Required Competencies

• 7-10 years of progressive leadership experience in talent management, organizational development, HR strategy, HR business partnering in social service, healthcare, or mission-driven organisations.
• Candidates from other sectors with an interest in driving the talent agenda in the social service sector will also be considered.
• 3-5 years of leading teams or major workstreams with a demonstrated ability to drive organisation-wide talent programs.
• Experience in designing and implementing talent management programs such as high-potential frameworks and succession planning.
• Strong knowledge of various talent assessment tools, leadership frameworks and talent development methodologies.
• Past experience in procuring and managing vendor performance.
• Strong stakeholder management skills; ability to build partnerships, influencing stakeholders of varying seniorities (front-line staff to leadership team).
• Knowledge of Singapore social service ecosystem and policies is an advantage.
• Ability to multi-task, lead concurrent initiatives, and work in a fast-paced and dynamic environment.
• Strong analytical ability & problem-solving skills to identify critical areas for action in a data-informed manner.
• Excellent verbal and written communication skills

*Only shortlisted candidates will be notified.

About the Company

Tech start-up, VC-backed, implementation industries: Healthcare, Semiconductor

Responsibilities

• Spearhead investor relations and steward engagement with existing and prospective investors
• Drive capital-raising efforts, encompassing investor targeting, collateral development, and execution
• Cultivate and sustain partnerships with global investors and strategic stakeholders
• Collaborate directly with the CEO on investor-facing narratives, market positioning, and relationship strategy
• Advance the firm’s long-term public market readiness and external storyline

Qualifications

• Track record in corporate finance, M&A advisory, or equity analysis
• Commanding executive presence with demonstrated credibility in interfacing with senior investment professionals
• Founder-like mentality and adaptability in a rapidly scaling, high-velocity environment
• Superior narrative construction and persuasive communication capabilities
• Business-proficiency in Chinese, given extensive coordination with Mandarin-speaking investors

Our client is an established fund services with a strongtrack record in the region.  Theirclients are mainly alternative funds such as private equity, venture capital,private credit funds etc, and they provide a range of services such as fundaccounting, compliance, portfolio monitoring services to them.   As the business continues to grow, they arelooking for a Director/ Senior Director and the role is based in Singapore.

Key responsibilities

·      Develop and execute the overall business strategyfor the Southeast Asia business

·      Review the existing business to identify areas ofimprovement, how to drive revenue growth and profitability

·      Understand the market landscape to examine anddrive market expansion

·      Oversee the fund administration delivery to ensurehigh quality and client service

·      Work with different offices to identify businessopportunities and lead client acquisitions initiatives

·      Work with different offices to provide strategicfund accounting solutions to clients

·      Lead, mentor and develop high performance localteams

·      Work with the senior management on strategicplanning and execution of the business

·      Lead continuous improvement initiatives such as operationalefficiency, process optimisation etc

·      Attend industry conferences and events to keeptrack on the market and promote the firm’s branding

·      Other ad-hoc business initiatives when required

Key requirements

·      At least 15 years of Private Equity FundAccounting experience

·      Bachelor’s degree in Accounting or otheraccounting qualification

·      Strong technical knowledge in private equity, venturecapital fund accounting / fund administration

·      Proven track record in team management andleadership skills

·      Strategic thinker with good commercial acumen

·      Strong understanding of market trends and industryinsights particularly in Southeast Asia markets

·      Strong communication and relationship managementskills

·      Motivated, positive, growth-oriented

Interestedparties please send your resume to Loretta Chan atloretta@amethystasiapartners.com

Regrettablyonly shortlisted candidates will be contacted

EALicense Number: 20C0180| Registration no: R1876188 

Job scope:

• Lead and drive the overall strategic direction, business operations, and organizational growth of the company within the construction industry.

• Oversee the company’s operations,project execution, financial performance, and business development activities to ensure sustainable growth and profitability.

• Develop and implement corporate strategies, operational plans, and business initiatives aligned with the company’s objectives and long-term vision.

• Provide executive leadership in managing multiple construction, infrastructure, industrial, or related projects from planning to completion.

• Ensure projects are delivered on schedule, within budget, in compliance with quality standards, contractual obligations, and regulatory requirements.

• Oversee project planning, budgeting,procurement, resource allocation, cost control, contract administration, and operational performance.

• Review and approve tender submissions, project proposals, contracts, variation orders, project claims,and major commercial matters.

• Establish and maintain strong relationships with clients, consultants, subcontractors, suppliers, business partners, and relevant authorities.

• Lead and supervise senior management teams include general manager, project managers, engineers, construction supervisors, and operational departments to ensure efficient coordination and execution.

• Monitor company-wide operational performance, manpower planning, project schedules, financial results, and business targets.

• Ensure compliance with workplace safety regulations, statutory requirements, industry standards, and company policies.

• Identify business and operational risks, and implement effective risk management and mitigation strategies.

• Lead management meetings, strategic discussions, and decision-making processes related to business and project operations.

• Prepare and present business reports, operational updates, financial reviews, and strategic plans to CEO.

• Drive continuous improvement initiatives to enhance productivity, operational efficiency, project delivery standards, and overall business performance.

• Lead business development efforts,client engagement activities, and expansion strategies to strengthen the company’s market position.

• Oversee organizational development,talent management, leadership succession, and workforce capability enhancement.

• Ensure effective communication and coordination across all departments to achieve corporate and operational objectives.

• Represent the company in meetings, negotiations, industry engagements, and corporate affairs when required.

• Provide overall leadership and direction to ensure the company achieves its operational, financial, and strategic goals.

Job Requirements

• Minimum 20 years of relevant working experience in the construction industry.

• At least 10 years of experience in a senior management, executive, or leadership role.

• Proven experience in leading and managing large-scale construction, infrastructure, industrial, or related projects.

• Strong knowledge of construction operations, project management, budgeting, financial management, cost control,procurement, and contract administration.

• Familiar with construction regulations, statutory requirements, industry standards, and workplace safety regulations.

• Strong leadership, strategic planning, organizational, communication, and interpersonal skills.

• Excellent business acumen,operational management, and decision-making capabilities.

• Strong problem-solving, negotiation,and stakeholder management skills.

• Ability to lead multiple operational teams and oversee multiple projects simultaneously.

• Strong project planning,coordination, and business management capabilities.

• Proficient in project management systems, reporting tools, and Microsoft Office applications.

• Ability to work under pressure and meet tight deadlines in a fast-paced environment.

• Have construction supervisory experience will be advantageous, self-driven, responsible, and capable of leading the organization independently.

• Strong client relationship management and business development capabilities.

• Able to build and maintain strong working relationships with internal and external stakeholders.

• Willing to travel to project sites and attend business meetings when required.

Background
New travel agency is seeking a COO to run its travel business. He will report to the MD

Salary
$10,000 to 11,000.month

Requirements
1. 10 years in travel industry
2. Conversant in mainland language
3. Diploma or Degree

Growth Potential

Company boss is planning to expand into many other areas.

Good potential for promotion

Overview

A global advisory firm is looking to appoint a senior commercial leader to drive its data center advisory and digital infrastructure practice across Asia-Pacific.

This role focuses on working closely with hyperscalers, colocation operators, developers, and infrastructure investors, providing strategic guidance on data center network expansion, resilience, and operational strategy.

You will play a key role in shaping how clients approach mission-critical infrastructure risk, connectivity, and long-term scalability across multiple markets.

Key Responsibilities

Data Center Advisory & Network Strategy

• Lead advisory engagements focused on data center network planning, redundancy, and performance optimisation
• Provide guidance across the full lifecycle of data center assets, from development through operations
• Support clients in aligning technical infrastructure with commercial and operational objectives
• Advise on uptime, resilience, and service continuity across multi-site platforms

Client Leadership & Industry Engagement

• Act as a trusted advisor to senior stakeholders across hyperscalers, colocation providers, and infrastructure funds
• Build and expand relationships within the data center ecosystem across APAC
• Represent the business at industry events, client meetings, and strategic discussions
• Identify and drive new opportunities within emerging digital infrastructure markets

Infrastructure Risk & Advisory

• Provide insights on risk exposure across design, construction, and operations of data center assets
• Advise clients on risk mitigation strategies linked to power, cooling, and network architecture
• Support complex projects requiring coordination across multiple stakeholders, geographies, and delivery partners
• Work closely with technical teams to bridge engineering considerations with business strategy

Commercial Strategy & Solution Development

• Lead high-value client engagements, including regional pursuits and complex solution structuring
• Develop tailored advisory strategies that integrate technical, commercial, and operational factors
• Collaborate across internal functions to deliver integrated, multi-disciplinary solutions
• Stay ahead of market trends across digital infrastructure, data center design, and network innovation

Requirements

Experience

• 8+ years within data centers, digital infrastructure, or mission-critical environments
• Strong background in client-facing advisory, consulting, or strategic business development roles
• Proven experience working with regional or multi-country projects
• Prior engagement with hyperscalers, operators, or infrastructure investors is highly advantageous

Technical & Industry Understanding

• Strong knowledge of data center operations, network design, and infrastructure systems (power & cooling)
• Understanding of service level expectations, uptime requirements, and operational reliability
• Familiarity with risk frameworks and resilience planning for mission-critical environments
• Exposure to infrastructure investment and stakeholder structures is a plus

Profile

• Commercially strong with experience leading complex client engagements or strategic initiatives
• Able to translate technical detail into clear, actionable advisory insights
• Strong stakeholder management skills across technical and executive audiences
• Entrepreneurial mindset with the ability to build and scale a regional practice

If you are interested, please apply with your latest CV. Only shortlisted candidates will be contacted.

Contact: Keith Ng (Lic. No R2093574 / EA No. 16S8194)

Job Description

• Industry/ Organization Type: Construction Main Contractor
• Position Title: Project Manager/Director (Construction/Healthcare)
• Working Location: South – Queenstown
• Working Hours: 5.5 days / Mon-Fri: 8am-5pm, Sat: 8am-12pm
• Salary Package: Competitive and commensurate with relevant experience
• Duration: Permanent

Key Responsibilities

• Lead and oversee the end-to-end delivery of hospital construction projects, ensuring compliance with healthcare regulations and standards.
• Manage project planning, budgeting, scheduling, and resource allocation, ensuring projects are completed on time and within budget.
• Coordinate with architects, engineers, contractors, and hospital stakeholders to drive project milestones and resolve technical issues efficiently.
• Conduct risk assessments, implement mitigation strategies, and ensure strict adherence to safety, quality, and statutory requirements throughout project phases.
• Review and approve architectural and construction plans, specifications, and procurement to ensure alignment with hospital needs and regulatory guidelines.
• Oversee the preparation and submission of project documentation, progress reports, and handover packages.
• Lead project meetings, manage communication channels, and provide updates to senior management and clients.
• Mentor and manage project teams, fostering a collaborative environment focused on excellence and continuous improvement.
• Ensure smooth project commissioning, closeout, and transition to facility operations, addressing any defects or outstanding issues promptly.
• Undertake any additional responsibilities as assigned by the management team.

APPLY NOW!!!

• Degree in Architecture, Civil Engineering, Construction Management, or related discipline
• Min. 10 years of local project management experience
• Preferably have experience in healthcare sector, with a strong background in hospital construction projects
• Proven leadership in managing large-scale, complex construction projects from inception to completion.
• Strong knowledge of local construction codes, healthcare regulations, and safety practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76688 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Business Development Director – Job Responsibilities (Construction & Painting Industry)

1. Develop and implement business development strategies to expand the company's construction and painting services market share.
2. Identify and secure new business opportunities, projects, and contracts with main contractors, developers, property owners, and government agencies.
3. Build and maintain strong relationships with clients, consultants, architects, project managers, and industry stakeholders.
4. Prepare and submit project proposals, quotations, and tender documents for construction and painting projects.
5. Negotiate contract terms, project scope, pricing, and commercial agreements with clients.
6. Conduct market research and competitor analysis to identify industry trends and business opportunities.
7. Develop sales targets, business plans, and revenue growth strategies to achieve company objectives.
8. Lead and manage the business development team, providing guidance, training, and performance monitoring.
9. Collaborate with project, operations, and finance teams to ensure successful project delivery and client satisfaction.
10. Attend industry events, networking sessions, and business meetings to promote the company's services and expand its client base.
11. Monitor project pipelines, maintain customer databases, and prepare regular business development reports for management.
12. Identify opportunities for long-term maintenance, repainting, renovation, and construction contracts to generate recurring revenue.
13. Ensure compliance with industry regulations, workplace safety requirements, and company policies when pursuing business opportunities.
14. Support strategic partnerships, joint ventures, and collaborations to strengthen the company's position in the construction and painting sector.
15. Drive overall business growth, profitability, and market expansion while maintaining high standards of customer service and professional conduct.

Requirements / Experience

• Master's degree or equivalent qualification in Business, Construction Management, Engineering, or a related field.
• Minimum 15 years of experience in business development, sales, or project management within the construction or painting industry.
• Strong knowledge of construction projects, painting works, tender processes, and contract management.
• Excellent negotiation, communication, and client relationship management skills.
• Proven track record in securing construction and painting projects and achieving revenue targets.

Your New Company

Our client is a reputable global engineering and technology firm. This is a newly created Senior Director, Brand Strategy role, to drive an exciting phase of growth, including major brand transformation initiatives and a milestone anniversary celebration.

Your New Role

This is a high-impact individual contributor role within a matrix organisation, partnering closely with senior leadership, corporate communications, and business units. You will play a critical role in shaping and driving the organisation’s group-wide brand strategy and positioning, translating leadership vision into a clear, cohesive roadmap that strengthens brand equity and ensures consistent expression across global business segments.

In this capacity, you will lead the development and refinement of brand architecture, positioning, and governance frameworks, aligned to a unified masterbrand strategy. Working closely with senior stakeholders, you will drive strategic brand alignment and execution while spearheading group-level marketing initiatives, including integrated campaigns, content, and experiential activations. You will also act as a trusted advisor on product and solution branding, covering naming, positioning, and global implementation, while leveraging market intelligence and customer insights to identify opportunities for differentiation. Alongside this, you will establish and track brand performance metrics, including ROMI, and present data-driven insights and recommendations to senior leadership. As a subject matter expert, you will play a key role in guiding brand strategy across critical transformation initiatives.

What You’ll Need to Succeed

• Strong involvement in Brand strategy, spanning both in-house and agency environments, in B2B and/or B2G environments with exposure to international markets
• Demonstrated ability to translate technical or complex offerings into compelling brand narratives
• Expertise in brand architecture, governance, and global brand implementation
• Strong stakeholder management skills with experience influencing senior leadership
• Strategic mindset combined with commercial acumen and collaborative leadership approach

What You’ll Get in Return

• Opportunity to lead high-visibility, group-level brand transformation projects
• Involvement in major initiatives including corporate rebranding and milestone campaigns

What you need to do now

If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or, you may send your application/referral directly to me at Samantha.win@hays.com.sg

We review every application carefully and will reach out to candidates who best match the role.

EA Reg Number: R23117721

EA License Number: 07C3924 | Company Registration No: 200609504D

(CS) Customer Success Director

The Job in short

As a Customer Success Director at Backbase, you will be at the forefront of driving customer

satisfaction and success across the region. You will be responsible for ensuring that our

customers derive maximum value from Backbase’s Engagement Banking Platform. This role

involves frequent travel across the region and requires a strong ability to build and maintain

relationships with key stakeholders at all levels, from C-suite decision-makers to programme

leaders.

Your mission is to foster product adoption and license consumption, enhance customer

satisfaction, and contribute to Net ARR Growth by ensuring that our customers successfully

leverage Backbase's solutions to achieve their business goals.

Meet the job

Customer Relationship Management:

● Develop and nurture strong, long-lasting relationships with key customers across your region.

● Regularly engage with senior stakeholders to understand their evolving needs and

expectations throughout the software development lifecycle, positioning yourself as a trusted

advisor and valuable resource.

● Facilitate complex discussions that involve multiple stakeholders, helping to align their goals

with Backbase's solutions and unblocking any adoption and license consumption challenges.

Value Maximization:

● Collaborate with customers to identify opportunities to maximize the value they derive from

Backbase products.

● Work with Backbase Customer Advisory to localize business cases. Provide strategic guidance

and best practices to ensure business cases align to the region and bank specific goals, ensuring

customers are fully utilizing the range of product capabilities available to them.

● Proactively identify and address potential challenges, working towards solutions that align with

the customer’s business objectives.

● Develop joint success plans with senior stakeholders, with clear objectives that are aligned with

their strategic goals.

● Actively work with the customer on roadmap planning to track and ensure the realization of the

business case throughout the programme lifecycle.

Advocacy Building:

● Identify and cultivate customer advocates who are willing to share their success stories and

experiences with Backbase solutions.

● Collaborate with marketing teams to create case studies, testimonials, and other materials that

showcase customer success.

Feedback Collection and Product Improvement:

● Gather and analyze product utilization, and end user feedback on product experiences,

providing actionable insights to R&D and steward the Request for Feature (RFF) process as a

joint responsibility with the Services team.

● Act as a bridge between customers and Backbase’s product development organization. Work

with the Backbase UX Research team, ensuring that customer needs and suggestions are

considered in future product enhancements.

Account Management:

● Proactively manage renewals by aligning customer success plans and business cases with

value realization, ensuring continued customer satisfaction and retention.

● In collaboration with Sales, identify opportunities for account growth by understanding the

banks’ business dynamics and leveraging them to expand ARR.

How about you

● Education: Bachelor’s degree in Technology, Business, or a related field.

● Experience: 10+

year

s of experience in a customer-facing role, including consulting, customer

support, delivery or account management in the APAC Hub region, with a focus on customer

success in the technology or software industry.

● Technical Acumen: Previous experience in roles requiring technical understanding, particularly

in customer success management within a software company.

● Language Proficiency: Fluent in English, with strong written and verbal communication skills.

● Customer-Centric Mindset: Passionate about delivering success for customers, with a deep

commitment to understanding customer needs and delivering solutions that exceed their

expectations.

● Results-Driven: Strong focus on customer satisfaction, with the ability to analyze data and

provide actionable insights and maintain dashboards that drive product adoption and customer

success.

● Relationship Builder: Exceptional communication, presentation, and interpersonal skills, with

the ability to challenge, negotiate, influence, and persuade stakeholders.

● Autonomous and Cross-Functional: Ability to work independently, take ownership of customer

success initiatives, and drive results, while collaborating across teams with Sales, R&D and

Services colleagues, as well as Backbase’s partner network.

● Organizational Skills: Capable of prioritizing tasks, multitasking, and demonstrating adaptability

in a dynamic environment.

● Commercial and Functional Acumen: Understand the unique cultural and digital trends in the

customer’s market and speak to business drivers, with a strong focus on maximizing value for

customers. Experience in banking or other Financial Services is a plus.

● Frequent Traveler: Willingness to travel frequently across the region to engage with banks and

ensure their success with Backbase.

This role offers a unique opportunity to make a significant impact on Backbase’s customer

success, helping our customers achieve their strategic goals while driving growth and adoption of

our engagement banking platform and other solutions.

Job Responsibilities

Strategic Leadership & Vision

• Serve as the senior engineering authority reporting to the Executive Director, providing clear, forward‑looking advice on engineering risks, investments, and operational strategy.
• Define and execute a long‑term engineering vision aligned with the Integrated Resort’s business objectives, guest experience, and regulatory obligations.
• Foster a culture of innovation, continuous improvement, and out‑of‑the‑box thinking within the engineering organization.
• Lead by example with a visible, hands‑on leadership style while maintaining executive‑level governance and direction.

Operational Reliability & Problem Solving

• Ensure safe, reliable, and uninterrupted operation of all engineering systems, including:
  o   HVAC and ventilation systems
  o   CCMS/BMS and integrated building controls
  o   Electrical distribution, generators, UPS, and critical power systems
  o   Fire detection, suppression, smoke control, and life safety systems
  o   Lifts, and escalators
  o   Plumbing, drainage, sewage, pumping, and water systems
• Champion a root cause analysis (RCA) culture to eliminate recurring failures and systemic weaknesses.
• Provide direct leadership during major engineering incidents, system failures, commissioning activities, and recovery efforts.
• Ensure effective use of CCMS for alarm management, trending, fault diagnostics, and system optimization.

Asset Management & Lifecycle Planning

• Own the Integrated Resort’s engineering asset management framework, including asset registers, criticality assessments, and lifecycle planning.
• Develop and maintain 3–5 year asset renewal and replacement strategies, aligned with operational risk, compliance, and business priorities.
• Optimize asset performance and total cost of ownership through condition‑based maintenance, standardization, and technology enablement.
• Ensure accuracy and completeness of all engineering documentation, including single‑line diagrams, schematics, O&M manuals, sequences of operation, and as‑built records.

OPEX & CAPEX Management

• Lead preparation and management of the Engineering OPEX budget, covering maintenance contracts, utilities, consumables, and outsourced services.
• Develop, justify, and deliver Engineering CAPEX programs, including asset renewals, major upgrades, compliance works, and reliability or efficiency improvements.
• Present clear, data‑driven business cases to the Executive Director, including risk mitigation, lifecycle cost, and return‑on‑investment analysis.
• Maintain strong financial discipline while safeguarding operational reliability and safety.

Vendor & Outsourced Services Management

• Oversee a large and diverse portfolio of outsourced service providers and specialist vendors.
• Establish and enforce strong governance frameworks, including:
  o   Clearly defined scopes of work and SLAs
  o   Performance KPIs and regular vendor reviews
  o   Safety compliance and method statement approvals
  o   Quality, responsiveness, and value delivery
• Build effective partnerships with OEMs and key contractors while maintaining commercial rigor and accountability.   

Design Review, Technical Governance & Projects

• Lead engineering design reviews for new works, refurbishments, system upgrades, and asset replacements.
• Ensure all designs comply with Singapore codes of practice, statutory authority requirements, and fire safety regulations.
• Drive designs that prioritise operational resilience, maintainability, energy efficiency, and lifecycle optimisation.
• Oversee commissioning, integrated systems testing, and operational readiness prior to handover in live environments.

Compliance, Safety & Regulatory Management

• Ensure full compliance with Singapore regulatory authorities and applicable codes (including BCA, SCDF, EMA, PUB, and MOM).
• Own all statutory inspections, testing regimes, certifications, and regulatory audits for engineering systems.
• Champion best‑in‑class safety practices across electrical, mechanical, fire life safety, and contractor works.
• Ensure timely and sustainable closure of all inspection findings and regulatory observations.

People Leadership & Organisational Development

• Lead, mentor, and develop a large multidisciplinary engineering team.
• Establish clear organisational structures, leadership depth, succession planning, and skills development pathways.
• Build a high‑performance culture grounded in accountability, technical excellence, and collaboration.
• Work closely with Operations, Security, HSE, IT, Projects, and Commercial teams to deliver integrated outcomes.

Job Requirements

Education & Certification

• Degree in Mechanical, Electrical, Building Services Engineering, or equivalent.

Experience

• 15+ years of senior engineering leadership experience in large‑scale, complex environments such as integrated resorts, casinos, hospitality, or mixed‑use developments.
• Strong hands‑on technical expertise across HVAC, electrical, fire & life safety, CCMS/BMS, and vertical transportation systems.
• Proven experience leading large engineering teams and managing extensive outsourced service models.
• In‑depth working knowledge of Singapore codes of practice and statutory compliance requirements.
• Demonstrated success in asset lifecycle management and OPEX/CAPEX governance.

Other Prerequisites

Leadership Competencies

• Visionary and strategic thinker with the ability to anticipate future operational risks and opportunities.
• Out‑of‑the‑box thinker who challenges traditional engineering approaches.
• Decisive, structured, and calm under pressure, with a strong problem‑solving mindset.
• Hands‑on, credible, and respected at all levels of the organisation.
• Able to communicate technical and operational risks clearly to executive leadership.

· To perform weekly and daily ordering of ingredients for individual sections

· Supervise all cooking activities to ensure dishes are prepared in accordance to the established recipes

· Prepare mise-en-place/ingredients and ensure smooth day-to-day operations

· Ensure the highest standard of cleanliness in the kitchen at all times

· Train new employees in order to ensure consistency in food presentation, taste and texture

· Appraise the performance of the subordinate and make recommendations for promotions or other actions

· Ensuring that kitchen staff adhere to quality, hygiene and cleanliness standards

· Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers

· Dealing with suppliers and ensuring that they supply quality goods at affordable prices

· Set-up for new restaurant

· Make reports on all matters pertaining to kitchen operation

· Menu planning & costing

· Creating new product and recipes

· Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

· Minimum GCE N-Level or ITE qualifications

· Minimum 10 years working experience in F&B or relevant experience

· Possess passion in culinary

· Positive attitude with ability to influence and lead a team

· Possess WSQ Food & Hygiene Certificate

· Good understanding of procedures related to kitchen operation

· Able to do split shift and work on weekends and public holidays

· Able to multi-task, adapt to fast paced environment and work under pressure

· Uphold excellent food hygiene and kitchen safety practices

· Able to speak japanese to liaise with japanese R&D team