Position Summary  

The Client Technology Manager (CTM) position is a high impact hands-on leadership role, responsible for delivering our IT managed services to a portfolio of client accounts with the support of a dedicated technical team. The successful CTM will manage customer relationships, expectations, and liaise to internal communities and stakeholders to ensure customer success. In this dynamic customer-facing, process- oriented role, you will participate in safeguarding our revenue, retaining our clients, growing our accounts, and spearheading projects to modernize client infrastructure. 

In this role, you may be dedicated to one of our flagship clients or support multiple clients.  

 Position Responsibilities  

• Oversee technology services for a portfolio of ECI clients. 

• Maintain strong client relationship, serve as trusted strategic advisor leveraging scheduled, ad-hoc, and C-Level strategic meetings. 

• Develop and maintain a deep functional knowledge of customer’s goals, technical challenges, business objectives, critical infrastructure, and proactively mitigate risk within the environment. 

• Provide client-based feedback to ECI management on new needs not currently addressed within the ECI Platform with a focus on continuous improvements and enhancements. 

• Assist with client facing budget forecasting, financial cost analysis reports and documentation. 

• Engage with client compliance team members to provide security recommendations which cover both business and regulatory needs. 

• Enable clients using latest technology trends surrounding Information Security and Cloud Services (IaaS/SaaS) 

• Drive customer satisfaction through support case evaluation, task management and recurring client engagement. 

• Collaborate cross-functionally to ensure successful delivery of project implementations, migrations, and upgrades, which include mail system migrations, cloud site migrations, new office constructions and new technology deployments. 

• Hands-on support of client configurations as they pertain to in-house proprietary standards and best practices. 

• Participate in vendor due-diligence exercises, security reviews, data integrity & availability services. 

• Manage a team of Field Service Engineers and Senior Systems Engineers in supporting the client portfolios and their distributed workforce. 

• Be accountable for client technical escalations and subsequent resolutions. Serve as a main point of contact and act as an escalation point to engineers. 

• Other duties as assigned. 

 Position Requirements  

• Bachelor’s degree in information technology or related field, or 5+ years comparable experience in technology related, customer-facing role. 

• 2+ years of experience in a people management capacity 
  ·        Experience in technical projectmanagement as appliedto data/infrastructure migrations, relocations, major system upgrades, and new site deployments.

  ·        Advanced knowledgeof Microsoft Operating Systems such as Windows Serverand Windows 10/11

  ·        Administration experience with Public Cloud platforms with focus in Microsoft 365 and Azure

  ·        Extensive experience in administration of e-mail platforms and security integrations such as Exchange Online, Google Workspace,Proofpoint Essentials, and Mimecast

  ·        Experience in virtualization administration on platforms such as VMwarevSphere and Hyper-V

  ·        Hands on experience in deployment and management of routing, switching, wireless, and security appliance technologies usingvendors such as Cisco, Palo Alto Networks, and Meraki

  ·        Proficient in incident responsemanagement during securityevents and high-priority escalations, as well as disaster recovery and businesscontinuity activations

  ·        Exceptional writtenand oral communication skills

  ·        Exceptional interpersonal skills, with a focus on rapport-building and managing expectations.

  ·        Highly self-motivated and directed, in a fast-paced team environment.

  ·        Sharp attention to detail with proven analytical and critical thinkingskills

  ·        Effective time management and excellent prioritization skills

   Preferred Experience                                                                                                                                                                                  

  ·        Experience with Managed ServiceProviders (MSP) preferred.

  ·        Amazon Web Services (AWS) or GoogleCloud Platform (GCP) administration experience preferred.

  ·        Financial ServicesIndustry experience a plus

  ·        Certifications in cloud services,network management or cyber-security, such as CCNA, CISSP, Azure Fundamentals and VCP a plus but notrequired.

   Working Conditions                                                                                                                                                              

  ·        Ability to work in an independent environment with moderatesupervision.

  ·        Ability to work undera moderate noise level (i.e., working on an open floor with printers, telephones, and computers)

  ·        Ability to travel for business and work beyondnormal business hourswhen necessary.

  ·        Ability to be flexibleand successfully respondto multiple work pressures.

  ·        Sitting for extended periodsof time

  ·        Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools,and to handle other computercomponents.

  ·        Lifting and transporting of moderately heavyobjects, such as computers and peripherals

Role Overview

The Finance Manager will support financial strategy, business operations, and regional expansion initiatives. This is not a traditional accounting role. You will act as a key business partner to leadership, providing financial insights, supporting decision-making, and ensuring strong financial governance as the company scales across international markets.

You will work closely with senior stakeholders across finance, operations, and businessteams.

Work Arrangement

Initial 3–6months based in Kuala Lumpur (KL), followed by relocation to Japan. Full relocation support provided, including visa sponsorship and housing.

KeyResponsibilities

1. Financial Planning & Analysis

• Prepare financial forecasts, budgets, and performance reports
• Analyze financial data to support business decisions and growth strategies
• Monitor key financial metrics and identify trends or risks

2. Business Partnering

• Work closely with leadership and cross-functional teams to support business initiatives
• Provide financial insights to improve operational efficiency and profitability
• Support strategic planning and expansion activities

3. Financial Operations & Control

• Oversee financial processes, reporting, and compliance
• Ensure accuracy and integrity of financial data
• Manage cost control, cash flow, and resource allocation

4. Process Improvement

• Identify opportunities to improve financial processes and systems
• Support implementation of financial tools and automation
• Enhance reporting efficiency and data visibility

Requirements

• 5–8 years of experience in Finance, FP&A, or related roles
• Strong financial analysis and business partnering experience
• Experience in fast-paced or growth-stage environments
• Excellent analytical, problem-solving, and communication skills
• Ability to communicate effectively in Mandarin and English to support Chinese-speaking customers and regional stakeholders
• Willingness to relocate to Japan

Preferred Qualifications

• Experience in SaaS, tech, or digital business environments
• Regional or international exposure
• Familiarity with financial systems and data tools
• Experiencesupporting scaling or expansion businesses

What We Offer

• Structured transition from KL onboarding (3–6 months) to full relocation in Japan
• Full relocation to Japan package (Visa sponsorship + Housing provided)
• Opportunity to work in Japan’s advanced tech ecosystem
• Exposure to regional and global business operations
• Career progression into Finance Lead / Head of Finance
• Collaborative and high-impact work environment

Why Join Us

Join a fast-growing international SaaS company where you will play astrategic role in shaping financial direction, supporting business growth, andgaining global exposure.

How to Apply

Interested candidates are invited to send their CV recruitment@1m-tech.com and alfredo@1m-tech.com

We regret that only shortlisted candidates will be contacted.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by the Company and its subsidiaries for recruitment purposes.

Thank you for your interest.

Key responsibilities and deliverables

• Lead the General Ledger and Non-Trade accounting functions, including subsidiary operations.
• Review and post accounting entries prepared by finance executives for accuracy.
• Manage payroll recording, reconciliation, and timely processing.
• Oversee credit control: ensure invoices are accurate, issued promptly, and payments collected efficiently.
• Review and approve non-trade payment requests, ensuring on-time disbursements.
• Maintain accurate records of fixed assets, vendor/customer codes in SAP, and finance-related agreements.
• Execute month-end closing, account clearing, and reconciliations.
• Prepare management reports, perform analyses, and handle statutory declarations and surveys.
• Ensure accurate GST reconciliation and timely submissions.
• Support audits, corporate tax filings, and secretarial matters.
• Mentor and guide the finance team to foster growth and development.
• Collaborate with other departments to enhance operational efficiency.
• Assist in refining finance processes to improve productivity.
• Handle ad-hoc projects as assigned by the Head of Finance.

Key requirements (Communication/skills/experience)

• Minimum 5 years of relevant finance experience with supervisory exposure.
• Construction industry experience is highly desirable.
• Bachelor’s degree in Accounting/Finance or professional qualification (ACCA or equivalent).
• Meticulous, organized, proactive, and dependable.
• Strong interpersonal skills with a team-oriented mindset.
• Numerically inclined with the ability to meet deadlines under pressure.
• Solid understanding of Singapore Accounting Standards, Companies Act, and other regulatory requirements.
• Proficient in SAP, Microsoft Excel, and Word.

JOB SUMMARY/ JOB OVERVIEW : 

We owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations team.

DUTIES & RESPONSIBILITIES : 

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company

• Develop, implement, and maintain quality assurance protocols

• Establish operational plans for the business function.

• Facilitate innovation and lead managers to manage change.

• Help with the innovation process within the organization.

• Lead managers to develop organizational and governance strategies.

• Manage compliance with food and beverage hygiene policies and procedures.

• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity

• Ensure that operational activities remain on time and within budget

• Track staffing requirements, hiring new employees as needed

• Oversee accounts payable and accounts receivable departments

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution

• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

• Partner with cross-functional teams to improve proprietary tools and systems

• Work closely with legal and safety departments to ensure that activities remain compliant

• Oversee materials and inventory

• Conduct budget reviews and report cost plans to upper management

QUALIFICATIONS : 

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)

• Strong skills in development and oversight

• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service

• Proficiency in conflict management and business negotiation processes

• Knowledge of business productivity software and an aptitude for learning new applications

Job Description

Board and Office Administration

• Maintenance of OHC's facilities, including workspaces, equipment and supplies. Ensure a clean and organized working environment for staff, locums and clients.

• Update and renew all insurance coverage matters for OHC

• Provide administrative support to the all staff and locums.

• Coordinate board meetings for the board of directors

• Report on financial standing of the OHC during quarterly board meeting

• Record meeting minutes of staff and board meetings

Finance

• Manage accounts payable processes, including invoice processing and payment authorization

• Monitor accounts receivable and provide timely updates and reports to board and management

• Work closely with an outsourced auditor to ensure accurate bookkeeping, tax compliance, and financial statements.

• Administer payroll and CPF payments, ensuring accurate and timely payments to staff

• Coordinate and manage banking processes and communication with OHC’s banker

• Provide information for and support the preparation of the annual budget

• Prepare, maintain and submit proper records for staff tax-filing purposes

• Support the development and maintenance of financial policies and controls

• Manage the annual financial audit process

• Support the grant application by providing data required for approved grants

Donor management

• Maintain accurate donor and donation records for decision-making and reporting

• Submit donor records to IRAS to implement tax deduction

Job Requirements

• Candidate should possess at least a Degree in Business Management and / or Finance discipline.
• Minimum 5 years of relevant working experience.
• Experience in Charity with IPC status is an added advantage.
• Good communication skills and able to exhibit leadership capabilities.
• A good team player and able to work independently.

Develop and implement appropriate strategies by selecting, segmenting and targeting retailers; and promoting products & services for those retailers

· Plan and execute successful marketing plans and product launches, according to timelines, COG objectives and sales targets

· Review and react to planogram performance to maximize sales and limit risk for multiple retailers

· Analyze feedback and performance of promotional programs in order to maximize Sales potential

· Work closely with Manager, Space Planning to optimize multiple planograms by retailer and ensure brand objectives are met by retailer

· Manage merchandising updates by retailer including; planogram segmenting, implementation of fixturing and visual focuses in conjunction with brand partners and external suppliers

1. Project Planning & Coordination

• Develop project timelines, milestones, and work schedules.
• Coordinate with designers, contractors, suppliers, and clients.
• Conduct site assessments and review drawings prior to project commencement.
• Create, modify, and review technical space plans, shop drawings, and as-builts using AutoCAD.

2. Site Supervision & Execution

• Oversee on-site construction, renovation, and installation works.
• Ensure work adheres to design specifications, quality standards, and safety requirements.
• Manage after-hours site work, particularly for retail environments.

3. Stakeholder & Vendor Management

• Liaise with landlords, mall management, government agencies, and relevant authorities for approvals and submissions.
• Coordinate with contractors and suppliers on delivery schedules, workmanship, and troubleshooting.

4. Quality, Safety & Compliance

• Ensure compliance with mall guidelines, building codes, and regulatory standards.
• Conduct regular site inspections to uphold workmanship quality.
• Manage documentation, permits, and regulatory submissions.

5. Issue Resolution

• Identify potential risks or obstacles and implement effective solutions.
• Address site issues promptly to prevent delays.

6. Reporting & Documentation

• Provide regular project progress reports and updates to management and clients.
• Prepare handover documents and ensure all project records are properly maintained.

Requirements:
Degree/Diploma in Interior Design, Architectural and/or Project Management Preferred, those with relevant experiences could apply too.

Advanced, hands-on proficiency in AutoCAD (ability to create multi-vendor design packages and manage external references/XREFs).

Able to undertake Retail Project hours; which most of time will only commence after retail hours

Minimum 1-2 years in a Project Management Capacities

Familiar with Project Submission to Government Agencies, Landlord, Mall Management Agents, etc.

Our client is a multinational company in the Facilities Management industry. Due to their current expansion plan, they are looking for an Assistant Operations Manager to join their Facilities Management team, in hopes of developing the current high performing team. They are located in the Central – easily accessible.

The Assistant Operations Manager's responsible is:

• Lead and oversee contract operations, ensuring smooth service delivery and compliance with company standards.
• Monitor service performance against KPIs and SLAs, implementing improvements where required.
• Manage workforce planning, recruitment, onboarding, training, and employee retention initiatives.
• Ensure compliance with employment regulations, contractual requirements, and safety standards.
• Build strong client relationships and serve as the main point of contact for operational matters.
• Drive employee engagement, customer satisfaction, and continuous improvement programs.
• Conduct risk assessments and coordinate incident response and emergency procedures.
• Identify and implement process improvements to enhance productivity, service quality, and resource utilization.

Requirement

• Diploma / Degree
• At least 2 years of services experience in hospital environment
• Experience in facility services projects and people management

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Location: Kallang (Nearest mrt: Bendemeer)
Working hours: 5 days, Mon – Fri, 8:30am – 5:45pm
Salary: $5000 to $8500 + AWS & VB

Reporting to Senior Managing Director

Job Summary:

Seeking a commercially minded and analytical Business Analytics Manager to drive data-driven decision-making and business performance across the organisation. This role will be responsible for delivering actionable insights, improving reporting and processes, analysing customer and market trends and partnering with cross-functional teams to support strategic growth initiatives.

Responsibilities:

Business Performance Management

• Analyse sales performance, profitability, inventory and operational metrics to identify trends, opportunities and risks.
• Develop and maintain management dashboards and key performance indicators (KPIs).
• Monitor business performance against budgets and forecasts and provide recommendations to improve results.
• Prepare regular business reviews and presentations for senior management

Customer & Commercial Analytics

• Analyse customer purchasing patterns, buying behaviours and product utilisation trends to identify growth opportunities and potential risks.
• Develop customer segmentation models based on revenue, specialty, purchasing frequency and profitability.
• Identify opportunities to improve customer retention, cross-selling and account penetration.
• Support the Sales and Operations teams with customer insights and data-driven strategies.
• Conduct pricing, product, and customer profitability analyses to support commercial decision-making.

Strategic Planning & Business Partnering

• Support annual budgeting, forecasting and strategic planning processes.
• Prepare business cases and financial models to evaluate new products, tenders and investment opportunities.
• Partner closely with Sales, Finance, Operations and Regulatory teams to support business objectives.
• Provide strategic recommendations and insights to management to support decision-making and business growth.

Data Management & Process Improvement

• Ensure the integrity, accuracy and governance of business data across systems.
• Identify opportunities to automate reporting and streamline business process

Requirements:

• Bachelor's degree in Business, Finance, Economics, Statistics, Data Analytics, or a related discipline.
• Minimum 7-10 years of relevant experience in business analytics, commercial finance, business intelligence, or strategic planning, preferably within the medical device, healthcare or distribution industry.
• Proven experience in a managerial role with strong stakeholder management skills.
• Advanced proficiency in Microsoft Excel and Power BI; experience with ERP systems such as Microsoft is an advantage.
• Able to translate data into actionable business insights and recommendations.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.​

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

Job highlights

Career growth opportunity, Paid leave, Flat organization, Meals provided

Responsibilities

About Us

Embedded in client environments, this role leads Forward Deployed Engineers (FDEs) to rapidly develop and debug AI applications to accomplish production-grade deployment, while driving product feature iteration.

Responsibilities

-Develop a deep understanding of client business scenarios, lead FDEs to rapidly build and validate AI application prototypes, provide the technical architecture guidance they need, and iteratively advance agent systems to production-grade deployment.

-Lead FDEs in designing AI and cloud-based architectures and, through AI-assisted development, rapidly implement them in client environments, effectively integrating client application APIs and data systems in compliance with client security requirements.

-Lead FDEs in building high-performance evaluation pipelines and observability frameworks to ensure agent systems meet requirements for accuracy, safety, and latency.

-Identify reusable application patterns and technical issues, translate them into product feature requests, and drive product development.

-Work closely with client engineering teams to ensure the successful launch, long-term success, and strong adoption of AI applications.

Qualifications

Minimum Qualifications

- Bachelor’s degree in computer science, engineering, mathematics, or a related field, or equivalent hands-on experience.

- 5+ years of client-facing technical architecture and delivery experience, strong command of vibe coding, and the ability to independently handle prototype development, client communication, and production-grade delivery.

- 2+ years of technical team management experience.

- Experience with AI applications, such as prompt engineering, fine-tuning, RAG, and agent development, and in cloud-based architecture and development, such as development using cloud service APIs/SDKs, automated deployment, and high-availability architecture.

Preferred Qualifications

- Master’s or PhD degree in a related field.

- Deep client communication and business consulting experience, especially experience communicating with client C-level stakeholders.

- Experience delivering AI solutions for one or more industries, with familiarity with the corresponding industry ecosystems.

- Experience developing complex agent systems, with proficiency in open-source or commercial agent development frameworks, such as LangGraph, CrewAI, and agent development SDKs from cloud service providers.

Position :***Project Management Manager***

Have experience in electrical installation.

Have experience in control system (PLC and instruments) installation.`

Have experience in VFD and Control Panel trouble shooting.

Can coordinate with our Taiwan office and Sub-Contractor for the project management.

• 5-DAYS work week!
• Salary Range: S$3.6k - S$3.9k (commensurate with experience)

Key Responsibilities:

• Support and assist Restaurant Manager in day-to-day restaurant operations, kitchen and service crew management including recruitment, training, inventory planning and continuous improvement of processes.
• Work with manager to project and manage restaurant sales and guest's growth plans through studying of consumer spending behavior.
• Be a role model, leader and be proficient in managing every possible kind of customers' requests at iSTEAKS.

Requirements:

• This position is open for Singaporean / PR citizens only
• Preferably with 3-4 years' experience in F&B service, Kitchen, Hospitality and/or Retail Operational related management
• Experience in both front and back of house operations is an advantage
• Exhibits good command of language and as an all-rounder communicator.
• Flexible to work on rotating shifts, weekends & public holidays

Benefits:

• Annual Leave
• Medical Benefits
• Service Gratuity
• Incentive Programme

Interested applicants may 'APPLY NOW' with your updated resume.

Or email to : recruitment@hsg.com.sg

*** We regret that only shortlisted candidate will be notified ***

Job Description

What a Platform Development Manager does at HP:
 

• Project Leadership: Oversee end-to-end platform development, from concept through production, ensuring alignment with business and customer objectives.

• Cross-Functional Collaboration: Coordinate with engineering, design, supply chain, and marketing teams to ensure seamless hardware and software integration.

• Innovation & Quality Assurance: Lead ground-up hardware development efforts with a focus on delivering exceptional quality and user experience.

• Agile Development: Drive schedule acceleration initiatives — including platform pull-in strategies — while maintaining engineering excellence.

• Cost Optimization: Proactively identify and lead cost-saving opportunities at the system, module, and commodity levels, working closely with engineering and procurement teams.

• SVTP Management: Own the System Validation Test Plan (SVTP) documentation, consolidating and refining test criteria to improve product quality and reduce risk.

• Stakeholder Communication: Act as the primary liaison with internal and external partners, ensuring alignment on goals, milestones, and deliverables.

• Risk Management: Anticipate development challenges and lead mitigation strategies to minimize disruption and ensure program success.

Qualifications:

• Education: Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field.

• Experience: Minimum of 7 years in product or platform development, with at least 3 years in a leadership role overseeing notebook or related hardware programs.

• Technical Proficiency: Strong understanding of product architecture, HW/SW co-design, system integration, and platform-level decision-making.

• Leadership Skills: Proven ability to lead diverse, global teams and drive execution across multiple concurrent development efforts.

• Communication: Excellent verbal and written communication skills, able to clearly present complex topics to cross-functional and executive audiences.

• Problem-Solving: Strong analytical and decision-making skills with a track record of delivering innovative and practical solutions.

Preferred Qualifications:

• Familiarity with PC product development process, internal systems, and cross-functional collaboration models.

• Experience managing ODM/CM relationships and navigating supply chain or logistics challenges.

• Programming & Digital Skills: Hands-on experience with Python, Power BI, and other tools that enable digital transformation, automation, and data visualization in development workflows.

• Domain Knowledge: Working knowledge or experience in Electrical Engineering (EE), Mechanical Engineering (ME), thermal design, or commodity management is highly preferred.

• Awareness of market and technology trends in notebooks, system performance, and user experience design.

Job Description

What a Platform Development Manager does at HP:
 

• Project Leadership: Oversee end-to-end platform development, from concept through production, ensuring alignment with business and customer objectives.

• Cross-Functional Collaboration: Coordinate with engineering, design, supply chain, and marketing teams to ensure seamless hardware and software integration.

• Innovation & Quality Assurance: Lead ground-up hardware development efforts with a focus on delivering exceptional quality and user experience.

• Agile Development: Drive schedule acceleration initiatives — including platform pull-in strategies — while maintaining engineering excellence.

• Cost Optimization: Proactively identify and lead cost-saving opportunities at the system, module, and commodity levels, working closely with engineering and procurement teams.

• SVTP Management: Own the System Validation Test Plan (SVTP) documentation, consolidating and refining test criteria to improve product quality and reduce risk.

• Stakeholder Communication: Act as the primary liaison with internal and external partners, ensuring alignment on goals, milestones, and deliverables.

• Risk Management: Anticipate development challenges and lead mitigation strategies to minimize disruption and ensure program success.

Qualifications:

• Education: Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field.

• Experience: Minimum of 7 years in product or platform development, with at least 3 years in a leadership role overseeing notebook or related hardware programs.

• Technical Proficiency: Strong understanding of product architecture, HW/SW co-design, system integration, and platform-level decision-making.

• Leadership Skills: Proven ability to lead diverse, global teams and drive execution across multiple concurrent development efforts.

• Communication: Excellent verbal and written communication skills, able to clearly present complex topics to cross-functional and executive audiences.

• Problem-Solving: Strong analytical and decision-making skills with a track record of delivering innovative and practical solutions.

Preferred Qualifications:

• Familiarity with PC product development process, internal systems, and cross-functional collaboration models.

• Experience managing ODM/CM relationships and navigating supply chain or logistics challenges.

• Programming & Digital Skills: Hands-on experience with Python, Power BI, and other tools that enable digital transformation, automation, and data visualization in development workflows.

• Domain Knowledge: Working knowledge or experience in Electrical Engineering (EE), Mechanical Engineering (ME), thermal design, or commodity management is highly preferred.

• Awareness of market and technology trends in notebooks, system performance, and user experience design.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Payments Transformation Manager with experience in payments related technology / initiatives for our client in Singapore which is a leading global investment bank.

What you can expect:

The role will sit within ITGPST (International Technology and Global Payments Solutions Technology) APAC Strategy and Innovation function, which works with Application Managers, Enterprise Control functions and COOs across the line of businesses to establish Payments Technology Strategy.

You will oversee the analysis of internal and external change drivers and curating forward looking technology strategy for Payments flows across the region.

What you will do:

• Manage senior stakeholders communication and reporting.
• Analyse current state of technology across payment products for 12 APAC Markets.
• Develop and socialize 3, 5 and 10 year technology strategy articulating change drivers and innovation opportunities.
• Drive risk engagement & management and issue identification;
• Foster the Identify, Escalate, Debate risk culture.
• Assess regulatory (eg MAS, HKMA, CBRC, OJK, RBI, etc) changes impacting technology and operations and drive related risk mitigation program with required stakeholders.
• Identify opportunities for enhancing or streamlining execution of technology management processes; partner across multiple divisions to execute.
• Assist business and process owners with identifying the most significant risks including Audit Issues, Self-Identified Audit Issues, Compliance Identified Audit Issues, Regulatory Issues
• Practice and promote good risk culture and risk management within ITGPST, leading participation in technology strategy activities.

Your background:

• Individual with Banking/Payments domain experience.
• Bachelor’s degree in IT with minimum 5-7 plus years of experience.
• Relevant experience in executing Product Owner or Business Analysis functions within Banking IT/Finance IT domain.
• Knowledge of APAC regulations, payment products & understanding of regulatory risk management preferred.
• Ability to ask right questions, conduct deep dives and communicate with relevant stakeholders are the most important, desired skills.