Job Scope

Administrative duties

·      Attend to walk-in, online enquiries, and phone calls in a professional and service-oriented manner.

·      Promote the Company's products and services to existing and prospective customers using approved sales materials and practices.

·      Develop and maintain positive working relationships with customers, colleagues, and stakeholders.

·      Coordinate sales efforts with team members and other departments.

·      Achieve sales targets and manage customer retention initiatives.

·      Assist Support Staff with administrative duties when required.

·      Assist newly enrolled students with enrolment processes, including providing information, distributing welcome materials, and processing payments.

·      Provide administrative support to teachers.

Operations Leadership

·      Oversee the day-to-day operations of all local and overseas centres.

·      Supervise and lead local and overseas operational teams to achieve enrolment, staffing, and service quality targets.

·      Develop and implement operational policies, Standard Operating Procedures (SOPs), and best practices to ensure efficiency and consistency.

·      Monitor key operational metrics and conduct regular reviews with Support Staff and teachers to drive continuous improvement.

·      Adhere to the dress code, work ethics, and regulations established by Management and relevant government agencies.

·      Manage and maintain the operations and overall well-being of all centres.

·      Prepare and manage branch schedules and classroom plans to maximise enrolment and operational efficiency.

·      Manage and submit sales reports and other ad hoc reports through the school management system.

·      Manage and review part-time staff reports.

·      Monitor inventory levels and oversee the procurement of learning materials, assessment books, worksheets, and other operational supplies.

·      Provide Management with reports on customer needs, concerns, interests, competitor activities, and opportunities for new products and services.

·      Monitor staff performance, including conducting performance reviews and evaluations.

·      Manage customer and staff feedback, including complaints and compliments, and keepManagement informed of significant matters.

Marketing and Business Development

·      Create, design, and schedule content for social media platforms, including capturing photos and videos of lessons and student activities.

·      Develop and execute monthly marketing calendars and campaigns to drive enrolment.

·      Explore, develop, and secure partnerships with shopping malls, corporate organisations, and community partners for roadshows, events, and collaborations.

·      Assist in brand-building initiatives and ensure consistency across all marketing materials and communications.

·      Coordinate with freelancers, vendors, and marketing agencies on social media advertising and promotional campaigns.

Finance

·      Process supplier invoices, payroll matters, andCPF-related submissions, ensuring timely payment and proper documentation.

·      Support Management in budget planning, forecasting, and cost-control initiatives.

·      Liaise with existing vendors and service providers on bookkeeping matters and documentation requirements..

Curriculum Management

·      Oversee the printing, preparation, and distribution of curriculum materials, including assessment books, worksheets, flashcards, and teaching resources.

·      Procure lesson materials from approved platforms and vendors.

·      Collaborate with teachers on curriculum enhancements and gather feedback for Management review.

Human Resource Management

·      Prepare and publish job advertisements across relevant recruitment platforms.

·      Screen and shortlist suitable candidates based on qualifications, experience, and organisational fit.

·      Conduct interviews and assess candidates' suitability for employment.

·      Recommend suitable candidates to Management for final approval.

·      Conduct teacher observations to ensure high standards of lesson delivery and classroom management.

·      Provide training, coaching, and guidance to Customer Service Officers (CSOs) and teachers.

·      Oversee the onboarding process for new employees and ensure all required training is completed.

·      Manage performance reviews, KPIs, appraisals, and development plans for centre staff.

Job Requirements

• Energetic, creative, and nurturing personality

• Minimum N Level

• Needs to commit on weekends

• Strong interpersonal and communication skills

• Positive work attitude, self-driven, independent, team player with strong service mindset

• Centers are located across different parts of Singapore

• Some travelling between centers and HQ will be required as part of the role

Objectives of the position:

The product manager oversees the entire product lifecycle, aligning regional objectives with global strategies for their industrial communication category. The role informs global strategies with local market trends and ensure the global portfolio meets local needs. Key responsibilities include collaborating with regional and global leadership to define target market pricing, implement profitability measures, and coordinate pricing strategies.

The Product Manager for Connectors & Cable Management which consist of Low Voltage Connectors, Data Connectors, Cable Glands, Conduits, Labelling systems has a key role to defines and execute product line strategy in the cable accessories vertical with a view to improve the revenue, profitability and increase customer base for the company .

Key Responsibilities:

• Steer product launches and manage product lifecycle (PLC)

• Conduct market and competitive analysis, and translate input into product requirements, as well as define product-specific strategies and target market pricing

• Innovate to solve customer problems, integrate new technologies and build a comprehensive business concepts for new product development

• Align regional/local objectives with global strategies and collaborate with Sales & Cluster Managers

• Develop and manage product roadmaps and the 5-Year Integrated Roadmap (5YIR)

• Monitor product performance, gather customer feedback, and drive continuous improvements

• Coordinate with cross-functional teams (engineering, design, sales) to ensure product feasibility, quality, and compliance

• Manage product documentation, specifications, and training/support materials for sales teams

Competences required:

• Core Technology & Innovation Competences

• Functional & Software Expertise

• Market & Customer Orientation

• Decision Making Competences & Entrepreneurial Competences (Strategic Thinking)

• Goal & Result Orientation

• Training & Facilitation Competences

• Creativity & ability to think outside the box, Foresighted Thinking & Action

• Strategic planning and prioritization

• Data-driven analysis and insights

• Balancing customer needs with business goals

• Risk assessment and mitigation

• Cross-functional collaboration and alignment

Skills & Qualification:

• Bachelor’s degree or above preferably in Electrical/industry engineering

• 8-10 years product management experience from electrical component background

• Strong technical and strategic knowledge in cable and connectors industry

• Experience in MNCs working with local, regional and global team

• A collaborator with strong writing, presenting and communication skills

Working hours:

Mon to Fri 9am - 6pm

Job Description:

• Guide regulatory and licensing decision-making processes based on relevant regulatory requirements of medical devices.

• Complete and maintain regulatory filings by leading internal groups, collaborating with external groups, providing direction to obtain supporting technical information, and implementing focused solutions for identified changes and challenges.

• Oversee the communication of regulatory requirements to internal or external customers.

• Lead communication with critical regulators to respond to non-conformances, deficiencies, and questions.

• Develop and implement processes and procedures to maintain regulatory compliance related to medical device pre- and post-market activities involving regulatory, R&D, quality and medical affairs.

• Monitor changes in the regulatory and legislative environment.

• Recommend regulatory pathways, strategies, solutions, and future actions for specific and diverse scenarios, accounting for business objectives and factors relevant to other departments/functional areas.

• Review and provide direction to ensure supporting evidence meets appropriate regulatory requirements.

• Assess records against multiple requirements sources, including regulations, guidance documents, and standards utilized in various applicable markets that have been identified as applicable.

• Oversees professional employees/teams OR typically manages non-professional employees through Supervisors in manufacturing, distribution or office environments.

Requirements:

• Bachelor's Degree in Regulatory Affairs, Life Sciences (e.g., biology, chemistry) or Engineering.

• 4 - 6 years of experience working in regulatory affairs for medical devices.

• Ability to manage multiple projects and work in a fast paced, changing environment.

• Advance skills in Word and Excel.

• Strong understanding of medical device regulations for pre-market approvals/clearances for medical device.

• Understanding of post-market regulatory requirements of medical device.

• Skill and ability to diagnose, isolate, and resolve complex issues and recommend and implement strategies to resolve problems.

• Requires the ability to present and communicate with various audiences (e.g. senior management and non-technical audiences).

• Position requires up to 15% travel.

• RAC Certification a plus

• Experience working with SAP

• Experience writing 510(k)s and CE technical files.

• Experienced directly managing people including hiring, developing, motivating, and directing people as they work.

• Experience applying knowledge of EPA VOC, Prop 65, FIFRA, OSHA HAZCOM, CPSC, DOT, FDA, and/or VAWD.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to ashley@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 69509753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

This is a contract position within the Partnership team at the Lifelong Learning Singapore (LLSG). The role provides generalist support across partnership management, programme coordination, and event execution. The incumbent will work across LLSG’s Comms & Outreach and Advisory clusters in addition to the Partnerships team and will play a critical role during the SkillsFuture Festival (SFF) period before transitioning to support the team's leadership programme and ongoing community engagement initiatives through the rest of the year.

Responsibilities:

Partnerships Support

• Assist in the day-to-day management of existing partnerships, including coordination with partners on deliverables and event participation
• Support onboarding of new partners and maintenance of partnership records

Stakeholder Coordination & Meeting Management

• Coordinate with internal stakeholders across the Partnership team and other LLSG clusters, including Comms & Outreach and Advisory Team
• Engage with external partners and programme stakeholders to align on deliverables and timelines
• Take minutes at meetings and circulate action items
• Track and follow up on outstanding action items to ensure timely closure
• Maintain planning trackers and flag items at risk of slippage to the reporting officer

Reporting & Data Visualisation

• Track and report on partnership engagement metrics, including number of active enterprise partners and depth of engagement across programmes
• Consolidate career conversion and jobs engagement data across events and monthly programmes
• Monitor thought leadership programme performance, including online reach, impressions, and audience engagement metrics
• Track participant and partner feedback scores, identifying trends to inform programme refinement
• Present findings in a narrative-driven format that tells the story behind the numbers and supports strategic planning

Thought Leadership Programme

• Provide coordination and administrative support for LLSG’s thought leadership series
• Liaise with speakers, partners, and internal teams on programme logistics
• Assist with post-event reporting and documentation

Event & Community Engagement Support

• Provide on-site support at partnership events and community engagement activities, including those held in the evenings and on weekends
• Support monthly Career Conversion Programmes held on campus, including logistics coordination and on-ground execution
• Coordinate with partners and internal teams to ensure smooth programme delivery and participant experience

SkillsFuture Festival (SFF) – Near-Term Priority

• Serve as a key operational support for SFF partnership logistics and on-site coordination
• Consolidate post-event reports and data across multiple SFF touchpoints

Requirements:

• Diploma or Degree in Business, Communications, or related field
• 2 to 3 years of relevant experience inpartnerships, events, or programme management
• Strong communication and stakeholder management skills
• Comfortable working outside of regular hours for evening and weekend events
• Proficient in MS Office; experience with data visualisation tools such as PowerBI or equivalent is an advantage
• Strong ability to synthesise data into clear, visual, and actionable reports

Candidates who do not have the required qualification or relevant experience are welcome to apply.

This is a 6‑month contract with the possibility of extension.

Please note that only shortlisted candidates will be notified.

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• Proven working experience as HR Manager or other HR Executive in security service industry
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Ability to work under pressure and meet deadlines
• Ability to work shifts, weekends and Public Holidays
• Ability to work longer hours with prolonged period of standing
• Able to work night shift

Key Responsibilities

• Manage and supervise all on-site construction activities to ensure work is carried out according to project specifications, quality standards, and safety requirements.
• Coordinate with project managers, consultants, subcontractors, suppliers, and relevant authorities.
• Monitor project progress, schedules and resource allocation to ensure timely completion of works.
• Ensure compliance with workplace safety, environmental, and regulatory requirements.
• Review construction drawings, method statements, and work procedures.
• Prepare site reports, progress updates, and documentation.
• Resolve site issues and provide technical guidance to site personnel.
• Manage and control project costs, materials, and manpower utilization.
• Attend site meetings and liaise with stakeholders on project matters.

Requirements

• Minimum 15 years of relevant experience in construction site management.
• Strong knowledge of construction methods, project planning, and safety regulations.
• Experience managing subcontractors and site teams.
• Good leadership, communication, and problem-solving skills.
• Ability to work independently and under pressure to meet project deadlines.

Job Summary:

The Business Development Manager will drive growth strategies for our Food& Beverage business, focusing on expanding market presence, building relationships with key stakeholders, and identifying new opportunities. This role combines strategic planning, sales, and marketing to enhance the brand's reach and profitability.

Key Responsibilities:

Market Analysis:

Research and analyze market trends, competitor activities, and customer preferences to identify opportunities for growth.

Strategy Development:

Develop and implement business development strategies to penetrate newmarkets and increase market share.

Relationship Management:

Build and maintain strong relationships with suppliers, distributors, and key clients.

Collaborate with cross-functional teams including marketing, sales, and operations.

Sales & Revenue Generation:

Drive sales initiatives and lead negotiations with potential clients.

Set sales targets and monitor performance to achieve revenue goals.

Brand Promotion:

Work closely with the marketing team to develop promotional materials andcampaigns that align with business objectives.

Budget Management:

Prepare and manage budgets for business development projects and initiatives.

Reporting:

Provide regular reports on market conditions, competitive analysis, and sales performance to senior management.

Qualifications:

Education:

Bachelor’s degree in Business Administration, Marketing, or related field; MBA preferred.

Experience:

5+ years of experience in business development or sales within the F&B industry.

Proven track record of achieving sales targets and driving business growth.

Skills:

Strong negotiation and communication skills.

Ability to analyze data and market trends effectively.

Proficiency in CRM software and Microsoft Office Suite.

Personal Attributes:

Self-motivated with a proactive approach to problem-solving.

Strong interpersonal skills and ability to work in a team-oriented environment.

What We Offer:

Competitive salary and performance-based bonuses.

Opportunities for professional development and growth.

A dynamic and collaborative work environment.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are seeking an experienced Business Continuity Management (BCM) Manager to join a leading banking organization and play a critical role in strengthening operational resilience across the enterprise.

As the BCM Manager, you will be responsible for developing, maintaining, and enhancing the Bank's Business Continuity Management framework, ensuring compliance with regulatory requirements and industry best practices while safeguarding critical business operations.

Key Responsibilities

• Lead the design, implementation, and continuous improvement of the Business Continuity Management framework.
• Conduct Business Impact Analyses (BIA) and facilitate risk assessments across business units.
• Develop, review, and maintain business continuity and disaster recovery plans.
• Coordinate and manage BCM testing exercises, simulations, and crisis management drills.
• Partner with technology, operational risk, cybersecurity, and business stakeholders to strengthen organizational resilience.
• Ensure compliance with relevant regulatory requirements, industry standards, and internal governance frameworks.
• Prepare executive-level reporting, metrics, and board committee updates on BCM readiness and resilience posture.
• Support incident management and crisis response activities during disruption events.

Key Requirements

• 7+ years of experience in Business Continuity, Operational Resilience, Risk Management, or Disaster Recovery within the banking or financial services sector.
• Strong understanding of BCM standards and frameworks including ISO 22301 and regulatory expectations for financial institutions.
• Experience conducting BIAs, continuity planning, testing, and crisis management exercises.
• Knowledge of operational risk management and third-party/vendor resilience practices.
• Excellent stakeholder management skills with the ability to engage senior leadership and business executives.
• Strong analytical, documentation, and presentation capabilities.
• Relevant certifications such as CBCI, MBCI, CBCP, or equivalent are highly regarded.

Interested candidates please email your latest resume to subagio@tangspac.com

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Statement of Purpose

You will be responsible for leading, developing and managing the marketing of the Hospital to international insurance companies, medical assistance companies and medical travel facilitators. You shall develop the marketing strategies and plans to grow the business of the Hospital from the identified accounts. You shall be responsible to identify and establish networks and channels that will help grow the market share of the Hospital.

Your key responsibilities will include:

·       Lead and manage the Global Corporate Accounts team in the marketing of the Hospital to international insurance companies and medical assistance companies.

·       Develop and implement marketing strategies plans and programmes to promote the business and utilisation of services offered by the Hospital

·       Conduct research on markets, competitors and competitive trends to identify business opportunities to grow the business

·       Lead and develop the team in building and maintaining effective relationship with the accounts and developing their capacity to optimise utilisation in the Hospital

·       Establish, develop and implement service support services (such as marketing, targeted activities with clients) for accounts that help them promote and increase utilisation in the Hospital

·       Market the hospital’s services through relationship management, hospital familiarisation trips and close customer support

·       Establish and maintain an effective system for receipt and response to customer feedback

·       Establish, implement and review policies, procedures and protocols to ensure smooth and effective execution and performance of all concierge and marketing programmes

·       Recruit, retain and develop talent, skills and key competencies to provide and support the department’s programmes and initiatives

·       Plan and manage budgets and resources to achieve efficiency and department goals

Requirements

·       Degree in any discipline with at least 5 years of relevant experience

·       Self-starter who is driven and responsible, with good follow through skills

·       Good interpersonal skills with a pleasant disposition and a team player

·       Possess excellent organisation and execution skills

·       Passion for healthcare sector

We regret that only shortlisted applicants will be notified

Our client is a global engineering and technology company specialising in advanced power systems and energy solutions. The organisation provides high‑performance products and integrated services that support sectors such as power generation, marine, and industrial infrastructure. With a strong focus on innovation, digitalisation, and electrification, our client develops reliable solutions powered by diesel, gas, and hybrid technologies. Operating across multiple international markets, the company delivers end‑to‑end lifecycle support to ensure operational efficiency and long‑term reliability.

Asia, Head of Project Delivery (Power & Industrial System)

Lead execution of complex, multi-country engineered systems projects across Asia Pacific, ensuring delivery excellence across cost, schedule, and quality. Drive portfolio performance, manage risks, and align cross-functional teams to deliver consistent, high-quality outcomes in mission-critical environments.

Job Responsibilities:

• Lead execution governance for a regional portfolio of engineered systems and power projects.
• Ensure delivery meets schedule, cost, quality, and contractual obligations across multiple countries.
• Act as escalation point for critical issues including delivery risks, delays, and cost overruns.
• Drive portfolio performance, resource allocation, and capability planning across project teams.
• Manage commercial performance, including cost control and change order conversion.
• Collaborate with engineering, supply chain, finance, and commercial teams to resolve challenges.
• Lead regular portfolio and execution reviews, ensuring strong delivery discipline.
• Implement standardised project management frameworks and governance processes.
• Drive continuous improvement, lessons learned, and operational excellence initiatives.
• Engage senior stakeholders and provide performance reporting to leadership.

Job Requirements:

• Comfortable working at Lakeside, West Singapore.
• Degree in Mechanical or Electrical Engineering or related discipline.
• Minimum 10 years of experience in project execution within industrial, energy/ power, or engineered systems environments.
• At least 5 years of leadership experience managing regional project portfolios or delivery teams.
• Proven track record delivering complex, multi-country projects within schedule, budget, and quality targets.
• Project management certification (e.g., PMP or equivalent).
• Strong commercial acumen including contract management, cost control, and risk management.
• Excellent stakeholder management, negotiation, and communication skills.
• Experience working in matrix organisations and regional delivery or shared service structures.
• Ability to lead teams in high-pressure, fast-paced project environments.
• Willingness to travel regionally across Asia Pacific.

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people - both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises - as the partner you can turn to in a tight spot- meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The Assistant Manager, IT plays a key role in ensuring the smooth operation of the company's technology infrastructure. This role combines hands-on IT support with operational oversight, acting as a trusted partner for employees and a reliable link to management. You will be responsible for managing daily IT operations, providing technical assistance, and continuously improving systems to support business growth and efficiency.

This is an opportunity for a proactive, service-oriented IT professional to make a significant impact by ensuring that employees are equipped with the tools, systems, and support they need to perform at their best.

Key Responsibilities

IT Support & Service Excellence

• Provide "above and beyond" IT support by resolving hardware, software, and system issues quickly and effectively.
• Act as the go-to contact for helpdesk assistance, covering areas such as:
• Setting up and configuring workstations, laptops, mobile devices, and printers.
• Managing home office setups and IT requirements for company events.
• Installing, updating, and troubleshooting applications and operating systems.
• Serve as the super user for business-critical applications, including Office 365/Copilot 365, Microsoft Azure, Intune, Entra ID, Windows, SharePoint, ServiceNow, Impero, etc.
• Ensure employees have a positive and seamless IT experience by providing professional, approachable, and solution-focused assistance.

IT Operations Management

• Manage onboarding and offboarding processes, ensuring smooth transitions with full IT setup or deactivation.
• Handle procurement of hardware, software, and licenses, ensuring cost efficiency and timely delivery.
• Monitor and improve system backups, data recovery, and security protocols.
• Conduct regular system health checks and preventive maintenance to minimize downtime.
• Coordinate with vendors, external partners, and service providers for maintenance and upgrades.

Infrastructure & Continuous Improvement

• Assess existing IT infrastructure regularly to ensure scalability and alignment with the company's evolving needs.
• Identify opportunities for improvements in systems, processes, and employee experience.
• Contribute to IT projects, system upgrades, and implementation of new technologies.
• Ensure IT policies and procedures are up to date, aligned with best practices, and communicated across the organization.

Documentation & Governance

• Develop and maintain accurate IT documentation, including user guides, standard operating procedures, and technical manuals.
• Ensure proper record-keeping of assets, licenses, and IT inventory.
• Ensure compliance with IT security, data protection, and internal audit requirements.

Collaboration & Stakeholder Engagement

• Act as a trusted link between IT, employees, and management, ensuring effective communication and problem resolution.
• Provide training and guidance to employees on IT systems, tools, and best practices.
• Contribute to a culture of continuous learning and digital adoption within the organization.

• Diploma in Information Technology, Computer Science, or equivalent professional certification.
• Minimum 3 years' experience in IT support with solid knowledge of Windows, Office365 / Copilot 365, Exchange, Azure, Intune and Entra ID.
• Proven experience in IT operations, troubleshooting, and user support across a wide range of systems and applications.

Skills & Attributes

• Strong problem-solving skills with a hands-on, can-do attitude.
• Highly structured, organized, and able to manage multiple priorities effectively.
• Strong interpersonal skills — outgoing, approachable, and customer-service oriented.
• Excellent written and verbal communication skills with great listening ability.
• Ability to work independently, take initiative, and also collaborate within a team environment.
• Thrive in a fast-paced, dynamic environment with flexibility and adaptability.
• Always ready to assist, with a mindset of ownership and accountability.

Why Join Us?

• Opportunity to work closely with leadership on impactful IT projects.
• A dynamic role with exposure to both day-to-day IT support and strategic infrastructure management.
• Be part of a collaborative and forward-thinking IT team where your ideas and expertise are valued.
• Develop your career in a fast-growing organization that invests in people and technology.